Prime City Center Location Imagine Lighthouse in Melbourne offers a central position with stunning city views. Essendon Fields Airport is 6.2 mi away, and boating opportunities enhance the surrounding area.
Exceptional Facilities Guests enjoy a sauna, fitness center, indoor swimming pool, and free WiFi. Additional amenities include a steam room, elevator, daily housekeeping, family rooms, full-day security, and luggage storage. Comfortable Accommodations Each aparthotel unit features a private bathroom with a walk-in shower, air-conditioning, balcony, washing machine, kitchen, and city views.
Amenities include a dining area, soundproofing, and parquet floors. Guest Favorites Visitors appreciate the convenient location, scenic views, and the swimming pool.
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8.0/10
V. good
1533 Reviews
Our room was dirty, there were dark stains on the carpet and the pans were completely unusable due to the scratches on them (teflon).
Show All Reviews
Good to know
Check-in
from 14:00
Check-out
until 14:00
Pets Policy
Pets are not allowed
Getting around
Train Stations
Melbourne Central Station0.3 km
Flagstaff Train Station0.5 km
Rooms Types
Room Details
One-Bedroom Sky Apartment
1 Queen bed
46mยฒ
Type: Apartment
Bathtub
Pay-per-view channels
Telephone
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Desk
Sitting area
Free toiletries
DVD player
Microwave
Dishwasher
Washing machine
Video
Extra long beds (> 6.5 ft)
Walk-in closet
Wireless internet
Private pool
Bidet
iPad
Game console - Xbox 360
Game console - PS2
Ocean view
Lake view
Mountain view
Laptop
Electric blankets
Additional bathroom
Blu-ray player
Coffee machine
City view
Drying rack for clothing
Baby safety gates
Adapted bath
Roll-in shower
Walk-in shower
Infinity Pool
Pool towels
Bottle of water
Toothbrush
Inner courtyard view
Fire extinguisher
Key access
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Select dates to see prices
One-Bedroom Sky Apartment
1 Queen bed
46mยฒ
Has window
Type: Apartment
Room all facilities
Bathtub
Pay-per-view channels
Telephone
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Desk
Sitting area
Free toiletries
DVD player
Microwave
Dishwasher
Washing machine
Video
Extra long beds (> 6.5 ft)
Walk-in closet
Wireless internet
Private pool
Bidet
iPad
Game console - Xbox 360
Game console - PS2
Ocean view
Lake view
Mountain view
Laptop
Electric blankets
Additional bathroom
Blu-ray player
Coffee machine
City view
Drying rack for clothing
Baby safety gates
Adapted bath
Roll-in shower
Walk-in shower
Infinity Pool
Pool towels
Bottle of water
Toothbrush
Inner courtyard view
Fire extinguisher
Key access
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Room Description:
This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a seating area with a TV, a washing machine, soundproof walls, a dining area, as well as a wardrobe. The unit offers 1 bed.
Room Details
Two-Bedroom Sky Apartment
1 Queen bed,1 Queen bed
57mยฒ
Type: Apartment
Bathtub
Pay-per-view channels
Telephone
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Desk
Sitting area
Free toiletries
DVD player
Microwave
Dishwasher
Washing machine
Video
Extra long beds (> 6.5 ft)
Walk-in closet
Wireless internet
Private pool
Bidet
iPad
Game console - Xbox 360
Game console - PS2
Ocean view
Lake view
Mountain view
Laptop
Electric blankets
Additional bathroom
Blu-ray player
Coffee machine
City view
Drying rack for clothing
Baby safety gates
Adapted bath
Roll-in shower
Walk-in shower
Infinity Pool
Pool towels
Bottle of water
Toothbrush
Inner courtyard view
Fire extinguisher
Key access
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Select dates to see prices
Two-Bedroom Sky Apartment
1 Queen bed,1 Queen bed
57mยฒ
Has window
Type: Apartment
Room all facilities
Bathtub
Pay-per-view channels
Telephone
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Desk
Sitting area
Free toiletries
DVD player
Microwave
Dishwasher
Washing machine
Video
Extra long beds (> 6.5 ft)
Walk-in closet
Wireless internet
Private pool
Bidet
iPad
Game console - Xbox 360
Game console - PS2
Ocean view
Lake view
Mountain view
Laptop
Electric blankets
Additional bathroom
Blu-ray player
Coffee machine
City view
Drying rack for clothing
Baby safety gates
Adapted bath
Roll-in shower
Walk-in shower
Infinity Pool
Pool towels
Bottle of water
Toothbrush
Inner courtyard view
Fire extinguisher
Key access
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Room Description:
This apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a TV, a washing machine, soundproof walls, a dining area, as well as a wardrobe. The unit has 2 beds.
Room Details
Three-Bedroom Sky Apartment
1 Queen bed,1 Queen bed,1 King bed
83mยฒ
Type: Apartment
Bathtub
Pay-per-view channels
Telephone
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Desk
Sitting area
Free toiletries
DVD player
Microwave
Dishwasher
Washing machine
Video
Extra long beds (> 6.5 ft)
Walk-in closet
Wireless internet
Private pool
Bidet
iPad
Game console - Xbox 360
Game console - PS2
Ocean view
Lake view
Mountain view
Laptop
Electric blankets
Additional bathroom
Blu-ray player
Coffee machine
City view
Drying rack for clothing
Child safety socket covers
Baby safety gates
Adapted bath
Roll-in shower
Walk-in shower
Infinity Pool
Pool towels
Bottle of water
Toothbrush
Inner courtyard view
Fire extinguisher
Key access
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Select dates to see prices
Three-Bedroom Sky Apartment
1 Queen bed,1 Queen bed,1 King bed
83mยฒ
Has window
Type: Apartment
Room all facilities
Bathtub
Pay-per-view channels
Telephone
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Desk
Sitting area
Free toiletries
DVD player
Microwave
Dishwasher
Washing machine
Video
Extra long beds (> 6.5 ft)
Walk-in closet
Wireless internet
Private pool
Bidet
iPad
Game console - Xbox 360
Game console - PS2
Ocean view
Lake view
Mountain view
Laptop
Electric blankets
Additional bathroom
Blu-ray player
Coffee machine
City view
Drying rack for clothing
Child safety socket covers
Baby safety gates
Adapted bath
Roll-in shower
Walk-in shower
Infinity Pool
Pool towels
Bottle of water
Toothbrush
Inner courtyard view
Fire extinguisher
Key access
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Room Description:
This spacious apartment comes with 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a TV, a washing machine, soundproof walls, a dining area, as well as a wardrobe. The unit has 3 beds.
Room Details
One-Bedroom Apartment
1 Queen bed
46mยฒ
Type: Apartment
Bathtub
Pay-per-view channels
Telephone
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Suit press
Desk
Sitting area
Free toiletries
DVD player
Microwave
Dishwasher
Washing machine
Video
Extra long beds (> 6.5 ft)
Walk-in closet
Wireless internet
Private pool
Bidet
iPad
Game console - Xbox 360
Game console - PS2
Ocean view
Lake view
Mountain view
Laptop
Electric blankets
Additional bathroom
Blu-ray player
Coffee machine
City view
Drying rack for clothing
Adapted bath
Roll-in shower
Walk-in shower
Infinity Pool
Pool towels
Bottle of water
Toothbrush
Inner courtyard view
Fire extinguisher
Key access
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Select dates to see prices
One-Bedroom Apartment
1 Queen bed
46mยฒ
Has window
Type: Apartment
Room all facilities
Bathtub
Pay-per-view channels
Telephone
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Suit press
Desk
Sitting area
Free toiletries
DVD player
Microwave
Dishwasher
Washing machine
Video
Extra long beds (> 6.5 ft)
Walk-in closet
Wireless internet
Private pool
Bidet
iPad
Game console - Xbox 360
Game console - PS2
Ocean view
Lake view
Mountain view
Laptop
Electric blankets
Additional bathroom
Blu-ray player
Coffee machine
City view
Drying rack for clothing
Adapted bath
Roll-in shower
Walk-in shower
Infinity Pool
Pool towels
Bottle of water
Toothbrush
Inner courtyard view
Fire extinguisher
Key access
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Room Description:
This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a TV, a washing machine, soundproof walls, a dining area, as well as a wardrobe. The unit has 1 bed.
Guest Score and Reviews
8.0/10
V. good
1533 Reviews
Cleanliness
7.7
Facilities
8.5
Location
8.7
Service
8.1
Verified Hotel Guest
Traveling as Couple
4.0
Our room was dirty, there were dark stains on the carpet and the pans were completely unusable due to the scratches on them (teflon).
The cleanliness was not as expected. Also, the shower leaked into the bathroom when taking a shower.
April 2023
Narayan
Family with Young Children
10.0
The Views were amazing
There was nothing I disliked.
April 2023
Services & Facilities
Most popular facilities
Free Wi-Fi
Air Conditioning
Family Rooms
Swimming Pool
More Amenities
Accessibility
Audible Alarm
Fitness Activities
Fitness Center
General
Elevator
Non-smoking Property
Electronic Room Key
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Professional Cleaning Services
Media & Technology
Free Wi-Fi
Room Amenities
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Soundproof Rooms Available
Ironing Amenities
Family Rooms
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Invoices
Laundry Services
Swimming & Soaking
Sun Loungers Or Beach Chairs
Swimming Pool
Heated Pool
Indoor Pool
Spa/sauna
Health Services
Process In Place To Check Health Of Guests
Access To Health Care Professionals
Business facilities
Fax/photocopying
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 14:00
Check-out:before 10:00
Front Desk Hours: 24/7
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for AUDย 20 per person per night when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People 4 years old and over stay for AUDย 30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Check-in begins at 14:00 and check-out can be done until 10:00.
Interesting place to explore in close proximity to the Aparthotels are Queen Victoria Market, Ian Potter Classics and Archaeology Collections, Flight Experience, State Library of Victoria, Myer, Royal Arcade, David Jones, Burke Street Mall and Melbourne s Central, Museum of Chinese Australian History Inc, Her Majesty's Theatre and others.
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Professional Cleaning Services
Media & Technology
Free Wi-Fi
Room Amenities
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Soundproof Rooms Available
Ironing Amenities
Family Rooms
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Invoices
Laundry Services
Swimming & Soaking
Sun Loungers Or Beach Chairs
Swimming Pool
Heated Pool
Indoor Pool
Spa/sauna
Health Services
Process In Place To Check Health Of Guests
Access To Health Care Professionals
Business facilities
Fax/photocopying
All Guest Score and Reviews
8.0/10
V. good
1533 Reviews
Cleanliness
7.7
Facilities
8.5
Location
8.7
Service
8.1
Verified Hotel Guest
Traveling as Couple
4.0
Our room was dirty, there were dark stains on the carpet and the pans were completely unusable due to the scratches on them (teflon).
The cleanliness was not as expected. Also, the shower leaked into the bathroom when taking a shower.
April 2023
Narayan
Family with Young Children
10.0
The Views were amazing
There was nothing I disliked.
April 2023
Marini
Family with Young Children
10.0
The hotel is good
Location map easy to find out
April 2023
Sheridan
Family with Young Children
7.0
good location
very dirty washing machine, clogged with old detergent,dirty underwear left in dryer, very sticky floor throughout the kitchen area. Dirty toilet brush. Dishwasher didnt work even when we asked staff to turn it on. Staff member had love bites on neck and smelt of BO.
May 2023
Luke
Traveling as Couple
8.0
Great location with great views. Room was modern, with a comfy bed. Great price as well
The shower door seal was a bit shoddy and caused the bathroom to flood a bit every time we took a shower. Housekeeping was a bit inconsistent, wed ask for our room to be serviced but it wasnt done well, we had to make the beds ourselves and was our own towels.
Also reception closes at 7 so we were checked in by a night auditor. Was friendly but unable to give us an extra key, and also took a photocopy of my credit card which felt very insecure, surely they can do pre authorisations after hours
May 2023
Julius
Business Traveler
8.0
Good location and amenities
Room layout was small especially the bathroom
May 2023
Marijke
Family with Young Children
9.0
Sky apartment is AMAZING. If you dont like Heights, I wouldn't book.
Waking up to those views every day was heavenly. The enclosed balcony I loved could still open a window safely. I took my two small grandchildren and daughter so being enclosed,
Children could enjoy it with us, without any safety problems. The pool and spa were perfect, went to spa with kids every night, but they should have used non slip tiles around areas as they are really dangerous (classy) but dangerous . I've travelled a bit and this one was a very memorable stay.
Ps. Bottle shop at entry of the hotel was so handy we were there every night and nicest guy works there.
Also across road was so great!
Although I put a yes on our door to have room cleaned and stocked, it didn't happen sadly in 4 days. Our towels and rubbish piled up and we used our aldi bags for rubbish and tissues for toilet paper. The staff did apologise and tried to ring me later about it but I was going through airport at time so we had to hang up. They said they would call back but didn't. But I don't want this to put anyone off it was an AMAZING stay we had the best time!
May 2023
Paula
Family with Young Children
5.0
Location was great.
Pool and spa fantastic.
Washing machine handy.
Carpets were very dirty with hair and dust. Noise from draught under door was very loud, and needed towels squeezed under gap.
Couch and lampshade with stain/rip- apartment did not look at all like the advertised room, in reality space is very tired.
House keeping poor- bed not made, but duvet cover pulled up to create appearance this was done.
May 2023
Terry
Traveling as Couple
8.0
great view - good facilities - comfortable bed - great location
checkin - we were late check in and had to have our credit card and licence photocopied. was not happy about that considering we had already provided cc details online. Also the security deposit seemed excessive and 5 days later we have still not been credited that amount back
May 2023
Leslie
Traveling as Couple
10.0
Great location for everything, a block from free tram stop, shops on your doorstep, Victoria market, restaurants and more. Property was clean, serviced daily and all staff very helpful and friendly. Facilities - spa, pool, sauna and steam room were fantastic. The biggest spa pool ever! The views are amazing, out across the CBD with no other buildings blocking the view. We were on the 68th floor and absolutely loved it every minute - couldnt be happier!!
June 2023
Springer
10.0
The view was absolutely amazing and definetely the stand out of the room. For the price we payed, we were not expecting to have such an amazing place as this.
Nothing. We loved everything!
June 2023
Spernovasilis
Traveling as Couple
2.0
the propertys location was super convenient
when we arrived the room was dirty, rubbish under the couch, marks and crumbs all over the carpet and the shower was filthy
June 2023
Taylor
Family with Young Children
7.0
Central location
Not enough chairs if we chose to eat in. Not a big deal this time
June 2023
Miranda
Family with Young Children
10.0
Location, amazing views, the swimming pool and spa. Great places to eat nearby. Tram for getting around out the front. Victoria Market very close
N/A
July 2023
Zuheir
Family with Young Children
8.0
Amazing view from 69th Floor
No parking facility
July 2023
Leah
Family with Young Children
8.0
View from 68th floor was amazing
First night they mucked up my booking so i stayed on the 15th floor
July 2023
Yi-syuan
Family with Young Children
10.0
The view is amazing!
July 2023
Michael
Family with Young Children
5.0
the views and the comfort
spa and steam room was bit disappointing
August 2023
Gurpreet
Traveling as Couple
10.0
The main city view
There is no facility of smart tv.
No netflix excess , No youtube excess
August 2023
Doering
Traveling as Couple
6.0
The view and the staff were nice
The cleanliness was not up to standard.
August 2023
Liu
Family with Young Children
7.0
Good view! Modern design
Lack of some supplement, no laundry detergent, no air con in the second bedroom.
August 2023
Iris
Family with Young Children
8.0
The location and the view are fabulous
House keeping is sloppy.. The toilet amenities like towels, toilet paper, shampoo & etc. are not filled up daily. Also, the beds are not picked up. The staff only dispose the garbage but not cleaning up others.
September 2023
Lorretta
Business Traveler
4.0
The location was handy for University of Melbourne. The view was incredible.
Wasnt cleaned properly - there was poo in the toilet! Dusty, felt gross, majority staff unhelpful, no wifi, exhaust fans didnt work, poorly maintained, only 2 lifts for 69 floors causing waits of up to 25 minutes to get into the lift to go up, no pool towels for guests, advertised as 24hour reception but this is not the case
September 2023
Emily
Traveling as Couple
4.0
the property was comfortable and beautiful.
facilities such as the tv and phone were broken. first night of the stay we couldnt use anything and just had to stay in the room. the keycard didnt work frequently so the stairs were used to get to our room often. Staff had refused to reimburse us for the facilities we had paid for that were not working.
September 2023
Debra
Family with Young Children
9.0
The view and helpful staff
Internet would not work suck as to stream Netflix
The lifts took too long to arrive
September 2023
Sarah
Traveling as Couple
8.0
Clean, just right size, love the lobby
I asked 2 twice for towels too have a swim and didn't get them
September 2023
Catherine
Family with Young Children
10.0
Location
Friendly and accomodating staff
Views
N/ A
September 2023
Nicholas
Traveling as Couple
9.0
Good location, amazing views good service and friendly staff, sheets changed daily , easy to get around cbd and plenty of restaurants nearby also short walk to the markets the pillows and bed were very comfortable
2 elevators out of service, couch in room abit small some of the appliances and furniture are showing there age paint peeling in bathroom
September 2023
Elizabeth
7.0
Location close to Queen Victoria markets
Not 24 hour reception. Poor housekeeping service. Long wait for lifts, only 3 lifts functioning for 60 floors. Would have preferred a room on lower floor . Second bedroom had no windows. No bedside lights. No luggage holders.
September 2023
Hayley
Traveling as Couple
6.0
Close to everything
Great view
Apartment not very clean- walls and surfaces need a good clean
September 2023
Muni
Traveling as Couple
7.0
Location, facilities and reception staff were excellent
House keeping was not great and not completed on time and consistently
September 2023
Aruna
Solo Traveler
9.0
It is in 68 floor and has a amazing view.Excellent location to see the city view. Sun rising and sun setting moments are extraordinary. happy to reserve again.
September 2023
Jiancong
Family with Young Children
3.0
Good location
What I didn't like about the property was primarily my interaction with the front desk manager. Their attitude was extremely unpleasant and unprofessional. During my check-in, they were curt and unfriendly, which left a negative first impression.
Moreover, when I requested room cleaning services, they were not properly fulfilled. Instead of cleaning my room, the staff simply left a clean room plate on my door handle, which was disappointing given the length of my stay.
The most concerning issue was during my check-out when I followed the hotel's instructions by placing my room key in the mailbox. When I informed the manager of this, they responded in a rude and dismissive manner, questioning my actions and expressing their displeasure.
In the hospitality industry, a welcoming and professional attitude is crucial, and the front desk manager's behavior significantly detracted from my overall experience at the property. While there may have been other aspects of the property that were satisfactory, the manager's attitude overshadowed any positive aspects of my stay.
September 2023
Tristan
Solo Traveler
8.0
Amazing views from the 68th floor very rare to find a hotel that high up with Awsome views! Apartment was also very spacious and we'll equipped.
Shower leaked onto the bathroom floor but no biggie as there were plenty of towels to mop it up.
September 2023
Stacey
Traveling as Couple
9.0
The room had everything we needed. Large apartment, incredible view, washer and dryer.
Although the building is non smoking, past visitors had obviously been smoking in the small balcony/sunroom so we couldnt sit it there due to the smell.
September 2023
Toumasiou
10.0
The location, the room, the facilities.
Nothing
September 2023
Linda
Traveling as Couple
3.0
Good facilities and location is good
Didnt have pots and pans, tissue box, not fully equipped fridge or kitchen like advertised
October 2023
Anonymous
Family with Young Children
10.0
The view was amazing!
The view, central location and the size of the apartment is fantastic.
October 2023
Li
Family with Young Children
10.0
Sky apartment with great view. Location is superb with plenty of restaurants in the vicinity.
We prefer firmer beds. Hope to have a preference option to choose type of beds
October 2023
Viviancsng
Family with Young Children
8.0
Amazing views and it's right next to Queen Victoria Market. There's plenty of restaurants downstairs.
The staff aren't helpful and was a bit rude. Wouldn't have hurted to be a bit more courteous and polite to travellers.
October 2023
Keinice
Family with Young Children
7.0
Spacious, good kitchen, nice view and convenient
Staffs were a bit less attentive and the walls are thin, you can hear noises from the next room very easily.
Lower floors have mostly people renting the place for a longer period. I saw someone having a withdraw and trying to take the elevator back to his room ASAP.
The information given was not up to date, I read from the paper it said I need to reserve to use the swimming pool, but when I go to the reception they just said go in by the room key card.
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