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Punthill Apartment Hotel - Flinders Lane

267 Flinders Lane | Melbourne, 3000, AU
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Punthill Apartment Hotel - Flinders Lane - image 1
Highlights
Great for activities
Located in heart of Melbourne
Excellent room comfort & quality
Most popular facilities
Pets Allowed
Pets allowed (charges may apply)
Free Wi-Fi
Room Service
Air Conditioning
Family Rooms

Punthill Apartment Hotel - Flinders Lane - Melbourne

Punthill Hotel offers stylish accommodations in Melbourne CBD. Located in the vibrant shopping and dining district of Flinders Lane, all apartments include a fully equipped kitchen and a flat-screen TV with satellite channels. Punthill Apartment Hotel Flinders Lane is just a 10-minute walk from the National Gallery of Victoria and the Eureka Skydeck.

Melbourne Aquarium and the Botanical Gardens are less than 20 minutes’ walk. All air-conditioned apartments feature private bathrooms and are serviced daily. Each apartment comes with spacious seating and dining areas and a CD player.

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Rooms Types
One Bedroom Apartment room in Punthill Apartment Hotel - Flinders Lane
Room Details
One Bedroom Apartment
1 Queen bed 50mΒ² Type: Apartment
Internet facilities Bathtub Safe Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Refrigerator Desk Shared bathroom Sitting area Free toiletries DVD player Microwave Dishwasher Video Extra long beds (> 6.5 ft) Walk-in closet Kitchen Wireless internet Sauna Private pool Toaster Bidet Game console - PS3 Game console - Nintendo Wii Ocean view Lake view Mountain view Electric blankets Additional bathroom Blu-ray player Coffee machine City view Adapted bath Roll-in shower Walk-in shower Shallow end Pool cover Bottle of water Fire extinguisher Key access Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Carbon monoxide sources Free gym access Access to private pool

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Studio Apartment room in Punthill Apartment Hotel - Flinders Lane
Room Details
Studio Apartment
1 Queen bed 35mΒ² Type: Studio
Internet facilities Bathtub Safe Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Balcony Refrigerator Desk Shared bathroom Sitting area Free toiletries DVD player Microwave Dishwasher Video Extra long beds (> 6.5 ft) Walk-in closet Kitchen Sauna Private pool Toaster Bidet Game console - PS3 Game console - Nintendo Wii Ocean view Lake view Mountain view Electric blankets Additional bathroom Coffee machine City view Adapted bath Roll-in shower Walk-in shower Shallow end Bottle of water Fire extinguisher Key access Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Carbon monoxide sources Free gym access Access to private pool

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Two Bedroom Apartment - Open Plan room in Punthill Apartment Hotel - Flinders Lane
Room Details
Two Bedroom Apartment - Open Plan
2 Twin bed 70mΒ² Type: Suite
Internet facilities Bathtub Safe Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Refrigerator Desk Shared bathroom Sitting area Free toiletries DVD player Microwave Dishwasher Video Extra long beds (> 6.5 ft) Walk-in closet Kitchen Wireless internet Sauna Private pool Toaster Bidet Game console - PS3 Game console - Nintendo Wii Ocean view Lake view Mountain view Electric blankets Additional bathroom Blu-ray player Coffee machine City view Adapted bath Roll-in shower Walk-in shower Shallow end Pool cover Bottle of water Fire extinguisher Key access Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Carbon monoxide sources Free gym access Access to private pool

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Superior One Bedroom Apartment room in Punthill Apartment Hotel - Flinders Lane
Room Details
Superior One Bedroom Apartment
1 Full bed,1 Sofa bed 60mΒ² Type: Apartment
Internet facilities Bathtub Safe Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Refrigerator Desk Shared bathroom Sitting area Free toiletries DVD player Microwave Dishwasher Video Extra long beds (> 6.5 ft) Walk-in closet Kitchen Wireless internet Sauna Private pool Toaster Bidet Game console - PS3 Game console - Nintendo Wii Ocean view Lake view Mountain view Electric blankets Additional bathroom Blu-ray player Coffee machine City view Adapted bath Roll-in shower Walk-in shower Shallow end Pool cover Bottle of water Fire extinguisher Key access Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Carbon monoxide sources Free gym access Access to private pool

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Guest Score and Reviews
8.2 /10

V. good

995 Reviews

Cleanliness
8.8
Facilities
8.5
Location
8.9
Service
8.1

Russell

Family with young children

10.0

Located in the perfect spot for us

The staff at the front desk were very helpful and friendly

March 2025

Michael

Couple

6.0

The location was great for everything I wanted to do

It was a bit dated

March 2025

Services & Facilities

Most popular facilities
Pets Allowed
Pets allowed (charges may apply)
Free Wi-Fi
Room Service
Air Conditioning
Family Rooms
On-site parking
More Amenities
Accessibility
Audible Alarm
General
Pets Allowed
Elevator
Non-smoking Property
Key Access
Pets Allowed (charges May Apply)
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Media & Technology
Mobile App For Room Service
Free Wi-Fi
Room Amenities
Room Service
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Family Rooms
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Cashless Payment Available
Invoices
Laundry Services
Transportation
Parking Available (charges May Apply)
On-site Parking
Health Services
Process In Place To Check Health Of Guests
First Aid Kit Available
Business facilities
Fax/photocopying
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: before 10:00

Front Desk Hours: 24/7

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

Private parking is possible on site (reservation is needed) and costs AUD 35 per day.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for AUDΒ 9 per person per stay when using an available cot. Children up to and including 2 years old stay for free when using an existing bed. Children from 3 years old to 17 years old stay when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Punthill Apartment Hotel - Flinders Lane FAQs

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All Amenities
Accessibility
Audible Alarm
General
Pets Allowed
Elevator
Non-smoking Property
Key Access
Pets Allowed (charges May Apply)
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Media & Technology
Mobile App For Room Service
Free Wi-Fi
Room Amenities
Room Service
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Family Rooms
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Cashless Payment Available
Invoices
Laundry Services
Transportation
Parking Available (charges May Apply)
On-site Parking
Health Services
Process In Place To Check Health Of Guests
First Aid Kit Available
Business facilities
Fax/photocopying
All Guest Score and Reviews
8.2 /10

V. good

995 Reviews

Cleanliness
8.8
Facilities
8.5
Location
8.9
Service
8.1

Russell

Family with young children

10.0

Located in the perfect spot for us

The staff at the front desk were very helpful and friendly

March 2025

Michael

Couple

6.0

The location was great for everything I wanted to do

It was a bit dated

March 2025

Evlien

Family with young children

1.0

The location is in the centre of CBD.

The cleaning part is the worse! The apartment needs to be cleaned. We stayed there for 8 days, the cleaners came in for 8 days, 2 days they didn't make up our beds! They only cleaned the bathroom one day before our departure! The manager tried to be apologetic by telling me how sorry he was and he will refund us some money! He didn't refund me anything at the end. How disappointing. I wouldn't recommend this apartment even if it's the last option we will have. My family and I were not satisfied.

March 2025

Ann

Couple

8.0

Perfect location

All was well

March 2025

Jillean

Couple

8.0

Location was superb. Close to transport, restaurants and Hamer hall where our concert was held. Bed was comfortable and no road noise at all. All our kitchen needs were provided.

The carpet in the room and near the lift looked very tired with pulls threads and holes. The grout beside the bath looked like it needed a good scrub with bleach and there was a fairly substantial stain on the couch.

March 2025

Jean

Family with young children

8.0

What a gem, the location is perfect for a city stay. Trains, trams, shops and restaurants, the rooms were well appointed and very comfortable, my room was serviced daily which was a pleasant surprise, it was excellent value for money

March 2025

Kendall

Couple

8.0

Great location for what we had planned for the weekend.

It’s slightly rundown

March 2025

Bronnie

Family with young children

8.0

It's the location that makes this place worth staying at. It was great to be able to duck 'home' in the middle of the day and head out again without effort. The staff were lovely. The bed was comfortable. Despite being in a very busy area, the apartment was very quiet and east to rest in.

There was a bad smell in the carpet as we came out of the lift on level 5. We couldn't determine if it was cat or human pee. Thankfully, it was only in one spot and didn't transfer further down the common hall or into our apartment. The dishes in our kitchen hadn't been cleaned properly by the last guest and seemed not to have been checked. A staff member took them and cleaned them for us without fuss.

March 2025

Jodie

Couple

8.0

Fantastic location and helpful staff.

Bed was way to hard for my liking.

March 2025

Margaret

Couple

10.0

Very happy we were upgraded and room was very good and comfortable

Beds were comfortable and room was clean and had everything I needed

April 2025

Roslyn

Couple

5.0

Excellent location for our visit, week day staff very friendly, self contained.

The entire property needs a renovation, worn and dirty floor coverings throughout, living area furniture worn and smelly, old bathroom wares including towels, no house service on weekends (no new towels)but I guess you get what you pay for.

April 2025

Kim

Couple

10.0

Clean and comfortable. Great location in the heart of Melbourne CBD. Nice staff. Daily housekeeping was an unexpected bonus.

April 2025

Rosemaree

Couple

9.0

Location excellent, well appointed kitchen, super comfortable king size bed and great pillows, nicely furnished.

Microwave oven was placed too high for me ( 165 cm) to operate safely. Had to climb up on chair to reach controls. ( not good for 84 yr old). Shower over bath not ideal. Otherwise all was top class.

April 2025

Wong

Couple

7.0

Location and convenience

Noise from the street

April 2025

Wendy

Couple

7.0

Perfect location. Was a bit tired looking but comfortable.

Was in need of an update. Carpet was old and worn.

April 2025

Nathan

Family with young children

7.0

Great position, comfortable and good value

The kitchen facilities were tired with burn and stain marks over the bench and damage to the floor. Overall the unit was clean but looked worn, tired and would benefit from updating.

April 2025

Donna

Family with young children

6.0

The location was excellent - the staff at the counter upon check in was lovely and helpful. The room was clean and tidy but disappointed no room service during weekends - wasn't aware of this when booking. Clean towels readily available. Room quiet and dark which was great.

The carpet in hall leading to Rm 210 needs tacking down as I trip numerous times in different areas Forget the bath and make a bigger area for showering - my daughter is skinny and tall and she had trouble turning around. Climbing out was an accident waiting to happen. The shower was a hit and miss to get the water temperature right and the spray itself was woeful

April 2025

Eileen

Solo Traveler

9.0

Lovely room

Odd smell in hall area on my floor

April 2025

Sarinya

Family with young children

9.0

Great location, friendly and very helpful staff :) Spacious space with all amenities we should exoecr

No cleaning during weekends but it’s fine

April 2025

Desiree

Couple

9.0

Amazing location

April 2025

Bruce

Couple

9.0

Just the right size for a long weekend away. Situated within easy walking distance of the sights we wanted to see.

The cooking facilities could do with updating.

April 2025

Jane

Business Traveler

5.0

The staff were amazing!

There was an issue with my booking where the incorrect dates had been used. On checking it was not an issue at my end. The staff were fabulous and found me another Punt Hill to stay at. We had real issues accessing the venue when we first arrived - the door code did not work and we had to contact the afterhours number - we were in a sie alley in a cit we didnt know.

April 2025

Margie

Couple

10.0

Fantastic, convenient location. Size of rooms. Handy cooking facilities, comfortable bed, nice hot shower, friendly staff.

No streaming on TV

April 2025

Mcneel

Couple

7.0

Bed was comfy

Cleanliness of the bathroom…I reckon there was urine above the toilet… TV wasn’t flash

April 2025

Amy

Family with young children

9.0

Location, location, location

April 2025

Hazel

Couple

6.0

Very central location the bed was very comfortable

The lounge suite was very uncomfortable and could have done with 2 foot rests, and didn’t realise the appartment didn’t get serviced over the weekend but the appartment was great for the price

April 2025

Theresa

Business Traveler

10.0

Very accommodating - early check-in AND late check-out. Wonderful!

April 2025

Bangyun

Family with young children

10.0

Located in central area, the room is very spacious with all facilities needed

Nothing

May 2025

Scott

Couple

8.0

Quite location with excellent access to everything.

Shower door runner defective and an uncomfortable couch.

May 2025

Andrew

Couple

9.0

So well located. Easily met the 4 Cs - Comfortable Clean, Convenient, and Quiet

June 2025

krystal

Couple

8.0

Great location. Friendly staff. Well stocked kitchenette had everything we required. Hubby loved that it had a bath!

June 2025

Emily

Solo Traveler

8.0

Great location, in the heart of the city. The staff were really welcoming and the room was comfortable.

I was initially given an interconnecting room, which as a solo traveller I didn't love. I could also hear the people in the room next to me like they were in the room with me. After a quick chat to the staff, I was able to be moved to a room that didn't have an interconnecting door and felt much safer. Wifi is also pretty dodgy and often dropped out.

June 2025

Lorraine

Group Traveler

10.0

great room .... comfortable beds .... perfect location close to our special function ... storage facility available for a few hours when leaving ....

Nothing bad ... everything was great

July 2025

jo

Couple

5.0

Location was awesome. Walking distance to lovely restaurants and shopping.

The floor boards were exceptionally squeaky. And quite noisy street noise , sirens etc. pool was freezing and the spa wasnt working .

July 2025

Sissi

Solo Traveler

7.0

Absolutely perfect location (10/10) to explore Melbourne on foot, by tram and other public transportation. It's in the middle of everything, surrounded by great restaurants, cafΓ©s and gelaterias. Despite its location in a busy lane it didn't get too loud at night. The apartment was clean (not serviced daily, thus the good price) and you could get everything you needed by calling or going to the reception, and there was a cabinet with essentials if you needed something outside reception hours. Staff friendly.

There were several things that would need more attention and maintenance (e.g. all taps hard to move, shower door didn't close properly - but bathroom floor remained dry), bottle bar in the fridge broken resp. missing, so bottles could not be stored in the door without falling out when opening the fridge. Light in the rangehood didn't work (not that I would have really needed it). TV remote only worked occasionally because the batteries were only held in place by cellotape. (Will send detailed list to property as soon as I have time for it.) Bed/mattrass far too soft for me. While the air in my room was fine, friends who stayed in another room got all the cooking smells from nearby restaurants into their room through the aircondition - which you needed to turn on from time to time because you couldn't open the windows. Quite unpleasant. I would not want to stay in such a smelly apartment.

August 2025

Kristy

Solo Traveler

9.0

I really enjoyed my stay. Location was perfect for me and the staff are so lovely!!! The room was comfortable for a four night stay. I would stay again

My bed was a little soft for me, but that is just preference. Walls to adjoining room are thin and could hear the tv, but again that may be more to do with the neighbour's volume choice maybe :)

August 2025

Lucinda

Group Traveler

5.0

The location was great, on Flinders Lane next to Degraves Street which I thought would be good, but it was so loud at night. Location is about the only great thing about this hotel.

I received an email the day before check in, where I checked in electronically, including credit card details for incidentals. When we arrived at the hotel, I had to do all of it again. Not sure what the point of the email was. The room was an odd layout, with two single beds in the same room as the living/kitchen and the bathroom with the shower was only accessible by going through the queen bedroom. It was very loud at night. Degraves St is right there, with loud music and revellers well after midnight. We stayed on the fourth floor, didn't make any difference. Then, around 5am the garbage trucks roll in each morning to clean up. That was even louder. I live next to a highway, so a little noise is manageable, this was next level. Would not recommend for that reason.

September 2025

Cameron

Couple

9.0

Just a good comfy apartment . although a little noisy in the street with the footy on Friday & Saturday night, it was a good place to stay.

nothing really. all was great with the staff & apartment

September 2025

Gary

Solo Traveler

8.0

Good location for laneways and restaurants etc. Plenty of room and very comfortable. Good Wifi. And great value.

Shower over bath is a bit old fashioned- would prefer a walk in shower.

September 2025

David

Solo Traveler

10.0

Spotless room awesome location central cbd right price! What's not to like!

No

November 2025

Kerrie

Family with young children

4.0

The staff were pleasant, and the location was great. The beds were comfortable.

it was dark and dingy, and not very clean. It noted free wi-fi, but it didn't work the whole time we were there. Also the walls were not soundproof, first few nights had a nutter next to our room that was up all night and could hear him through the walls.

November 2025

Lauren

Solo Traveler

9.0

Great location, close to restaurants and transport. Apartment had everything I needed. Bed was super comfy and room was clean. Exceptional value for money.

Being in the heart of the city, the location is quite noisy.

December 2025

Gail

Solo Traveler

9.0

Loved the location and the apartment was well set-up and very comfy.

Nothing it was perfect for me.

December 2025

Sarah

Solo Traveler

6.0

Bed was very comfortable

Walls were very dirty and damaged. They didn’t have additional toiletries like lotion

January 2026

Denise

Family with young children

8.0

Great location

Bedding was lovely and clean however the beds could do with an upgrade.

January 2026

Latham

Family with young children

9.0

Great location

On the first floor over looking the lane where cafe's were, noisy up to about 10pm and noisy when cafe staff were getting ready in the morning.

February 2026

Amanda

Solo Traveler

6.0

The hotel, the rooms and the staff are great for the price - stylish, clean and comfortable. Staff very friendly and helpful. Location is fantastic above cafes and close to everything.

The noise! OMG. The garbage trucks at ALL hours of the night and the crazy homeless people screaming obscenities every day from the street flooded into the room. I appreciate the hotel can't control that but the windows are not double glazed or sealed properly and so it was very loud in the room. I did not sleep well the entire stay. A few small other issues in the room (toilet flush had issues, Nespresso machine damaged) but those weren't a big deal. Wifi was a bit dodgy for online meetings but passable for streaming other content.

February 2026

EileenC

Couple

8.0

Great location. Room was spacious. Bed was soft. Everything was clean. I like that you can sit on a couch and watch TV at eye level. Room was really quiet and at the rear of the property. Lots of lighting.

Dishwasher was out of order. Coffee machine started and would not stop running. Parking only for very small cars, so we had to use off site car park and walk with luggage a block and a half.

February 2026

Geoff

Couple

7.0

Location was excellent, as we were in the center of the active part of the CBD. The property was easy to find, and the apartment was spacious. Having a pod coffee machine is lovely first thing in the morning.

The rooms were not clean. Rubbish bin from the last guests had not been emptied in the bathroom, and carpet needed to be cleaned. The draws in the bedroom were broken. There were many rooms empty in the building, but guests were booked in the room next to ours. These guests were of a free spirit later at night which made sleep difficult for us.

February 2026

Lisa

Group Traveler

8.0

The friendliness of the staff and the location, so close to restaurants and the CBD

We were travelling with another couple and would have liked to have been on the same floor, however, we were on different floors

February 2026

Tony

Solo Traveler

8.0

Location was key choice, best bed ever, one brilliant staff member,

Some upgrades such as carpet would improve,

March 2026

Ellise

Solo Traveler

8.0

Location and room size was really good

There was a man sleeping on the couch in the lobby on both mornings. Unsure who he was, but he did not have a key or any luggage, was slightly disconcerting.

March 2026

William

Couple

8.0

Excellent location. Good value. Great staff.

Confusing room cleaning schedule.

March 2026

Mick

Couple

5.0

Location is exceptional

Cleanliness lacking - dusty, felt like a tired room, shelves in cupboard boarded up

March 2026

Peter

Family with young children

10.0

Fantastic location

It was all good

March 2026

Tricia

Family with young children

7.0

It was in a central location

I guess since it was in the middle of the CBD it wasn’t the quietest and there was an incident where we encountered an angry vagrant was in the lobby

April 2026

Jacqui

Solo Traveler

9.0

Location was great. Close to eateries and transport.The room was quiet and the bed very comfortable.

Being 74 we would have liked a walk in shower instead of having to climb into the bath to access the shower overhead.

April 2026

Stuart

Couple

3.0

Great location, was short walk to the venue for my meetings and there was lots of options in close walking distance for dinner or drinks.

Dirty run down apartment. Very noisy all night. Shower in bath with water saving shower head. Cheap, poor quality amentities (soap, toilet paper etc). Bad adour in hallway, lift and apartment, The tell you to park at 300 Flinders Street and bring them the ticket so you pay them and they validate it but they charge more than the carpark does (rip off). I would not stay here again, did not enjoy anything about it.

May 2026

gaurav

Solo Traveler

6.0

The location is right in the middle of the CBD

It’s a very old property, almost like no windows that you can open. zero view, no room service in 6 nights that I stayed, only a couple of times they just cleared the bins and I think that’s why there are cockroaches in the rooms

May 2026

Jenny

Couple

10.0

Fabulous location. Very quiet

May 2026

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