Located in the heart of Potts Point, The Jensen offers a fresh and stylish accommodations right among the buzz of popular Macleay Street. The boutique property is surrounded by eclectic shops, cafes and restaurants. All guest rooms offer boutique tea/coffee making facilities, a sink, flat-screen TV, full length mirror, premium pillow-top bedding and fresh linen.
Each guest room has 24-hour access to individual shared bathrooms, just steps from your door. Fluffy towels are provided daily for guest comfort. Hairdryers, ironing facilities and power adapters are all made available through the Guest Services team at The Jensen Potts Point.
A 24-hour laundry and dry cleaning services are also available. On Saturday's, guests can enjoy the Kings Cross Market held nearby in Fitzroy Gardens and filled with organic produce and local restaurant food stalls. Just a 5-minute walk from the property is Llankelly Place, where you will find multicultural eateries, while tree-lined Victoria Street has boutique bars.
.
Show More
7.8/10
Good
604 Reviews
Lovely old style room
Show All Reviews
Good to know
Check-in
from 14:00
Check-out
until 14:00
Pets Policy
Pets are not allowed
Getting around
Train Stations
St James Station1.2 km
Martin Place Station1.3 km
Rooms Types
Room Details
Twin or Triple Room with Shared Bathroom
1 Twin bed
14mยฒ
Type: Twin
Internet facilities
Telephone
Hairdryer
Desk
Ironing facilities
Sitting area
Free toiletries
DVD player
Walk-in closet
Slippers
Private pool
Toaster
Lake view
Laptop
Additional bathroom
Adapted bath
Roll-in shower
Pool with a view
Shallow end
Bottle of water
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free gym access
Select dates to see prices
Twin or Triple Room with Shared Bathroom
1 Twin bed
14mยฒ
Has window
Type: Twin
Room all facilities
Internet facilities
Telephone
Hairdryer
Desk
Ironing facilities
Sitting area
Free toiletries
DVD player
Walk-in closet
Slippers
Private pool
Toaster
Lake view
Laptop
Additional bathroom
Adapted bath
Roll-in shower
Pool with a view
Shallow end
Bottle of water
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free gym access
Room Description:
This air-conditioned room features 2 premium pillow-top beds, a wardrobe, a wash basin with premium hand wash, a flat-screen TV, a small refrigerator, boutique tea and coffee, and a kettle. Towels are provided and guests have access to shared bathroom facilities. Unlimited free WiFi is offered.
Room Details
Compact Single Room with Shared Bathroom
1 Twin bed
10mยฒ
Type: Single
Internet facilities
Telephone
Hairdryer
Desk
Ironing facilities
Sitting area
DVD player
Walk-in closet
Slippers
Private pool
Toaster
Lake view
Laptop
Additional bathroom
Adapted bath
Roll-in shower
Rooftop pool
Pool with a view
Shallow end
Bottle of water
Fire extinguisher
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free gym access
Select dates to see prices
Compact Single Room with Shared Bathroom
1 Twin bed
10mยฒ
Has window
Type: Single
Room all facilities
Internet facilities
Telephone
Hairdryer
Desk
Ironing facilities
Sitting area
DVD player
Walk-in closet
Slippers
Private pool
Toaster
Lake view
Laptop
Additional bathroom
Adapted bath
Roll-in shower
Rooftop pool
Pool with a view
Shallow end
Bottle of water
Fire extinguisher
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free gym access
Room Description:
This air-conditioned room features a premium pillow-top single bed, a wardrobe, a wash basin with premium hand wash, a flat-screen TV, small ottoman, decorative artworks, a small refrigerator, boutique tea and coffee, and a kettle. Towels are provided and guests have access to shared bathroom facilities. Unlimited free WiFi is offered.
Room Details
Double Room with Shared Bathroom
1 Full bed
14mยฒ
Type: Double
Internet facilities
Telephone
Hairdryer
Desk
Ironing facilities
Sitting area
Free toiletries
DVD player
Walk-in closet
Slippers
Private pool
Toaster
Lake view
Laptop
Additional bathroom
Adapted bath
Roll-in shower
Rooftop pool
Pool with a view
Shallow end
Bottle of water
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free gym access
Select dates to see prices
Double Room with Shared Bathroom
1 Full bed
14mยฒ
Has window
Type: Double
Room all facilities
Internet facilities
Telephone
Hairdryer
Desk
Ironing facilities
Sitting area
Free toiletries
DVD player
Walk-in closet
Slippers
Private pool
Toaster
Lake view
Laptop
Additional bathroom
Adapted bath
Roll-in shower
Rooftop pool
Pool with a view
Shallow end
Bottle of water
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free gym access
Room Description:
This well appointed, air-conditioned room features a premium pillow-top double bed, a wardrobe, a wash basin with premium hand wash, a flat-screen TV, decorative artworks, a small refrigerator, boutique tea and coffee, and a kettle. Towels are provided and guests have access to shared bathroom facilities. Unlimited free WiFi is offered.
Room Details
Quadruple Room with Balcony + Shared Bathroom
2 Full bed
18mยฒ
Type: Triple
Internet facilities
Telephone
Hairdryer
Wake-up service/Alarm clock
Suit press
Desk
Ironing facilities
Sitting area
Free toiletries
DVD player
Private Bathroom
Walk-in closet
Slippers
Private pool
Toaster
Game console - Xbox 360
Lake view
Laptop
Additional bathroom
Baby safety gates
Adapted bath
Roll-in shower
Emergency cord in bathroom
Pool with a view
Shallow end
Bottle of water
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free gym access
Private check-in/out in the executive lounge
Select dates to see prices
Quadruple Room with Balcony + Shared Bathroom
2 Full bed
18mยฒ
Has window
Type: Triple
Room all facilities
Internet facilities
Telephone
Hairdryer
Wake-up service/Alarm clock
Suit press
Desk
Ironing facilities
Sitting area
Free toiletries
DVD player
Private Bathroom
Walk-in closet
Slippers
Private pool
Toaster
Game console - Xbox 360
Lake view
Laptop
Additional bathroom
Baby safety gates
Adapted bath
Roll-in shower
Emergency cord in bathroom
Pool with a view
Shallow end
Bottle of water
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free gym access
Private check-in/out in the executive lounge
Room Description:
This front of house, air-conditioned room features 2 premium pillow top double beds. This well appointed room includes a large private outdoor balcony setting, a wardrobe, decorative artworks, wash basin with premium hand wash, a flat-screen TV, a small refrigerator, boutique tea and coffee, and a kettle. Towels are provided and guests have access to shared bathroom facilities. Unlimited free WiFi is offered.
Guest Score and Reviews
7.8/10
Good
604 Reviews
Cleanliness
7.2
Facilities
7.5
Location
8.1
Service
7.6
Lynette
young couple
5.0
Lovely old style room
The noise from outside. Regulating the shower. No signs to how to do it.
November 2025
Devlin
solo traveller
8.0
The rooms are spacious and comfortable with windows that you can open. The bathroom on the top floor has plenty of natural lighting.
The staircase to the top level is very narrow.
November 2025
Services & Facilities
Most popular facilities
Free Wi-Fi
Room Service
Air Conditioning
Family Rooms
More Amenities
Food & Drinks
Food Delivery
General
Express Check-In/Check-Out
Non-smoking Property
Key Access
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Professional Cleaning Services
Media & Technology
Free Wi-Fi
Room Amenities
Room Service
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Family Rooms
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Concierge Services
Laundry Services
Tour Services
Health Services
Process In Place To Check Health Of Guests
First Aid Kit Available
Access To Health Care Professionals
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 14:00
Check-out:before 10:00
Front Desk Hours: 24/7
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for AUDย 30 per person per stay when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Check-in begins at 14:00 and check-out can be done until 10:00.
Interesting place to explore in close proximity to the Hotel are Potts Point, Elizabeth Bay Marina, Darlinghurst Road Kings Cross, Woolloomooloo Wharf, Kings Cross, Mrs Macquarie's Chair, Artexpress, The Archibald Prize, Art Gallery of NSW, The Domain and others.
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Professional Cleaning Services
Media & Technology
Free Wi-Fi
Room Amenities
Room Service
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Family Rooms
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Concierge Services
Laundry Services
Tour Services
Health Services
Process In Place To Check Health Of Guests
First Aid Kit Available
Access To Health Care Professionals
All Guest Score and Reviews
7.8/10
Good
604 Reviews
Cleanliness
7.2
Facilities
7.5
Location
8.1
Service
7.6
Lynette
young couple
5.0
Lovely old style room
The noise from outside. Regulating the shower. No signs to how to do it.
November 2025
Devlin
solo traveller
8.0
The rooms are spacious and comfortable with windows that you can open. The bathroom on the top floor has plenty of natural lighting.
The staircase to the top level is very narrow.
November 2025
DEVLIN
Solo Traveler
8.0
The rooms are spacious and comfortable with windows that you can open. The bathroom on the top floor has plenty of natural lighting.
The staircase to the top level is very narrow.
November 2025
Latasha
young couple
6.0
We had a balcony which was nice. Location was close to some nice cafes & Woolworths.
We were located at the front of the building and the road noise was terrible. No double glazing? The bed was so squashed in you had to walk slowly between the bed & the fireplace every time you crossed the room.
I wouldn't class this as "boutique" considering the hotel facilities were virtually zero. You can't put a coffee machine anywhere? Room was way too small. People above us were pacing up & down in their room & you could hear every noise they made. We also had issues getting into the building even though we checked in ad there was an email we didn't receive so had to call them. Wouldn't stay here again.
November 2025
Pardhasaradhi
solo traveller
8.0
Well designed boutique hotel. Clean linen and beds. Friendly staff. Great, safe location.
More cutlery
November 2025
Lane
solo traveller
9.0
Great location. Easy self check-in. Very clean and comfortable. Shared bathroom very clean. Good value for money.
Nothing
November 2025
Michael
review category business travellers
7.0
ROOM AND BED
MY PILLOWS SMELT LIKE TIGER BALM
November 2025
Jennifer
young couple
8.0
Great location and room was lovely and clean!
Staff couldโve been a little more friendly.
November 2025
Chasely
solo traveller
4.0
It looks nice from the outside
No reception staff. The air conditioning didnโt work. Fancy exterior but very very basic on the inside. Plenty of street noise as well.
November 2025
Koula
solo traveller
8.0
Great location Great value for money
No complaints
December 2025
Jenny
solo traveller
6.0
Unique and quaint style of accommodation.
In the heart of Potts point with many cafes accessible. Lovely presentation.
The shower had nowhere to rest my showering items. The hand basin had someoneโs beard shavings in it when I first arrived. A t-shirt was left behind on the floor in my room by a previous patron which made me feel like it hadnโt been prepared properly for my stay. The power point switch by the bed side table was faulty and didnโt charge my phone so I had to pull the lamp out.
The bed springs were uncomfortable.
December 2025
Berry
solo traveller
5.0
Location. Bath towels were big and soft.
Uncomfortable bed. Loud neighbours. Baby cockroaches in sink. Broken lamp and slats missing in the window shutters.
December 2025
Katrin
solo traveller
7.0
Location was great
Check in was easy
Shared bathroom worked really well
Really appreciated own kettle and sink
Bathrooms clean
Good amount of towels
No fresh air in room
No outlook
Lacking cleanliness linen, bedding, floor
Bed moving away from wall as it was on castors
Not enough hangers & space to put things
Lack of common area to sit in
December 2025
Jessica
young couple
7.0
Great value for money
I thought the staff could of been more friendly
December 2025
Ava
young couple
5.0
Very good location, very central and on a lovely street
Very poor unfriendly and unprofessional staff. Girl on reception didnโt even acknowledge or say hello to guests, was on her phone and eating noodles. Strong smell of urine in the corridor from everyone sharing a bathroom. Room is much smaller than photos, not advertised correctly that the toilet was shared. Poor accommodation staff - did not remake the beds/clean the room on multiple occasions when we had the sign on the door asking them to. I left my AirPods in the room, just realised after leaving. Reception staff very unfriendly on the phone when I tried to explain. I emailed and was told that cleaners did not find them however I do believe that they were just thrown out. Fire alarm went off one of the nights, all guests were out in the hallways however the hotel isnโt staffed after 3pm in the day so no staff were there to inform us of what was happening or to turn the alarm off. Only good thing is the location
December 2025
Hivanui
young couple
9.0
Very clean place which is u must ! Room was comfortable and cozy with itโs private balcony (for us). Furnitures/facilities are provided in room and bathroom. Great location with groceries store, cafes, bank and some shops in the street and only couple of minute walking from the CBD (shoping mall, ferries, parks, etc).
The street is really busy (in terms of noise) either early morning or at night but location is perfect.
December 2025
Sandra
review category business travellers
8.0
The location is excellent, walking distance to everything. There are many great cafes and bars to choose from, and public transport is easy to access. The check in and out was easy, and the room, whilst compact, had everything you need for a short stay in Sydney.
December 2025
Jefferson
Solo Traveler
8.0
A reasonable (by Sydney standards) price for a clean room in a great location
Staff is only on site from 8 am to 3 pm. That became a problem when my toilet clogged. Also, the consequences of locking yourself out of your room could be pretty severe.
December 2025
Lina
family with young children
4.0
The location and the bed was very comfy
The staff was not friendly and the shared room
January 2026
Adam
solo traveller
10.0
Great room and upgraded to Queen suite with balcony. Staff were great and helpful and the Jensen is one of my local favorite stays.
The shared bathrooms are a bit small but clean.
January 2026
Zaira
young couple
6.0
The location was amazing
The bed wasn't comfortable
January 2026
Rhiannon
family with young children
10.0
Beauitful rooms- small but clean and tidy and comfortable.
Location was great you could get a bus straight outside the property.
January 2026
Aaron
solo traveller
6.0
Good location , comfy bed
Walls were very thin so any chatter kept you awake
One bathroom to multiple guests meant long waiting times
January 2026
Karen
young couple
1.0
The location.
I wouldnโt recommend this place if you want to sleep. We stay in Sydney every month and booked The Jensen because of its great location, but unfortunately, we had a terrible night. Other guests were using the shared bathroom for showering until 2am, and doors were slammed throughout the night. The rooms are not soundproof at all. The guest in the room next to us was using the hair-dryer at 1am, which was loud in our room
On top of that, light comes into the room through gaps in the blinds and around the door, making it even harder to sleep. If youโre looking for a cheap place and donโt mind getting little to no sleep, this might suit you. Otherwise, Iโd suggest looking elsewhere.
February 2026
Emma
young couple
8.0
Great location.
Tiny room, but suitable for a night.
February 2026
Lachlan
young couple
6.0
Great location.
Rickety stairs, paper thin walls, shared bathrooms are gross. Every cough, sneeze, word is heard 24/7.
February 2026
Ellie
young couple
9.0
Really nice clean spacious room, good facilities. Clean shared toilet. Great location. Friendly staff.
The doors were very loud when opening and closing and with the shared toilet it was quite loud.
February 2026
Susannah
young couple
5.0
Great location in a vibrant area with great eateries and an extremely central location. The decor was nice.
Despite checking in in advance, it was difficult to enter the property after 3pm and we had to go to another hotel to get further information on how to enter. We then arrived to previous guestโs underwear on the floor and an unpleasant smell to the room. The room also had no natural light or windows which wasnโt advertised.
There was a cockroach in the shower on one occasion. The walls were also thin so could easily hear people in the shower, on the stairs or just shutting their doors.
It doesnโt stand up to its claim as โboutique accommodationโ.
February 2026
Laura
review category business travellers
4.0
Location & proximity
The service & cleanliness. Not value for money
February 2026
Lucas D.
Solo Traveler
6.0
Location, front desk. Cute decoration.
The bedroom had no windows! Shared bathroom, which leads to a hostel experience.
Nice clean environment with shared bathroom.
Big balcony space.
Shared bathroom is a bit not convenient.
March 2026
Kirill
solo traveller
9.0
Location, facilities
They have tini tyny rooms on the first floor without the windows. I upgraded to second floor and sleep like a king
March 2026
Haylee
Couple
4.0
Location was great, easy to catch a bus and/train to CBD and tourist attractions. Comfy bed.
Shared bathroom was disgusting, we understand it is shared but other guests would leave underwear, bloody snot (see photo), and trash in the shower etc. When I brought up the bloody snot to guest services he said โjust use the other bathroomsโ so I then asked if he could clean it and he said โhouse keeping will be here in a couple hoursโ.
Later that same day, once rooms were cleaned, there was no toilet paper in the bathroom (not to even restock myself), and the there was no more soap in the shower after. Lead me to believe that the bathrooms were rarely fully cleaned. Not to mention that when we checked into our room, they didnโt provide us with towels, so we had to find towels ourselves as there was no staff around.
Our room did have an AC unit, but it made extremely loud rattling noise consistently while running. Loud enough that we werenโt able to sleep.
Upon check out, myself and my partner were walking down the stairs with full arms of luggage, and the house keeper made eye contact with us, and decided to push past us on the narrow stairwell with no manners or even acknowledging us, or waiting for us to come down the last 3 stairsโฆ
We ended up having to book one extra night in Sydney and there was no way we were spending another night @ Jensen. We booked Bayswater Boutique (for cheaper price) and it has working AC, slick easy check in, clean bathroom, multiple towels in the room, a little kitchenette, snacks and drinks in room for purchase, extra blankets as needed and in same area in Potts Point.
March 2026
Courtney
with friends
8.0
Location was convenient and perfect. Decor throughout the hotel is modern and nice. Good price for Sydney.
No elevator, front reception staff just ok, room very small,
March 2026
Caleb
group
10.0
everything perfect
March 2026
Guy
solo traveller
5.0
location is really good.
rooms were beyond tiny, and beds so uncomfortable it was shocking. staff doesn't take care of guests luggage and leaves them just stranded while going on errands. for the price here you can get a queen room in surry hills, which i would do easily instead of coming back
March 2026
Paul
solo traveller
10.0
Location and style
March 2026
Tuffley
solo traveller
8.0
Price location
You get what you pay for
March 2026
Frederick
solo traveller
8.0
Easy access arrived early and staff were very helpful
March 2026
Cini
solo traveller
10.0
Clean , location helpfull staff :)
Some noise from outside air cons from window.To be expected.
March 2026
William
solo traveller
5.0
Good location, room ok
Television didn't work, no reception to complain to, they close at 3pm. I couldn't log into WiFi. I called on the intercom and the girl offered no help at all. She actually said 'maybe you should have paid more money and got a better hotel '!!
Sign in to access exclusive deals and manage your bookings
Check your email
We've sent password reset instructions to
Check your email
Check your email! We sent a magic login link to your inbox. The link will expire in 30 minutes. If you don't see it, please check your spam/junk folder.
Manage Bookings
To view or cancel your reservation, we need the following information from you.