Barcelo Royal Beach - All Inclusive is located in the heart of Sunny Beach and offers luxury accommodations and a relaxed atmosphere. The huge garden features a gorgeous swimming pool complex. If you need some rest and relaxation the spa is the place to be, featuring a heated indoor pool, massage services, a hot tub, a sauna, a steam bath, a hammam, relaxing foot baths, an infrared sauna and a gymnasium.
After days full of summer pleasures you can spend restful nights in spacious and comfortable rooms. Treat yourself to delicious meals in the hotel’s restaurants and bars. Overlooking the pool, the lobby bar serves a variety of international drinks from beer to fine wine and champagne, from premium liquors and spirits to delicious cocktails.
Traveling with family? Kids will love the dedicated club and playground, while you can take advantage of the on-site shopping area. You can park your car securely in the 2-story underground car park (charges apply). License Number(s): РК-19-14681.
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7.5/10
Good
178 Reviews
Location is great. Parking is ok.
Show All Reviews
Good to know
Check-in
from 14:00
Check-out
until 14:00
Pets Policy
Pets are not allowed
Getting around
Rooms Types
Room Details
Deluxe Double Room
1 King bed
47m²
Type: Double
Internet facilities
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Suit press
Spa tub
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Heating
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
Bidet
Game console - PS2
Game console - PS3
Lake view
Additional bathroom
Baby safety gates
Adapted bath
Roll-in shower
Emergency cord in bathroom
Infinity Pool
Heated pool
Shallow end
Bottle of water
Game console - Xbox One
Toothbrush
Body soap
Inner courtyard view
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Private check-in/out in the executive lounge
Select dates to see prices
Deluxe Double Room
1 King bed
47m²
Has window
Type: Double
Room all facilities
Internet facilities
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Suit press
Spa tub
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Heating
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
Bidet
Game console - PS2
Game console - PS3
Lake view
Additional bathroom
Baby safety gates
Adapted bath
Roll-in shower
Emergency cord in bathroom
Infinity Pool
Heated pool
Shallow end
Bottle of water
Game console - Xbox One
Toothbrush
Body soap
Inner courtyard view
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Private check-in/out in the executive lounge
Room Description:
The spacious double room offers air conditioning, a minibar, a balcony with city views as well as a private bathroom featuring a walk-in shower.
Room Details
Deluxe Double Room (2 Adults + 1 Child)
1 King bed
47m²
Type: Double
Internet facilities
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Suit press
Spa tub
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Heating
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
Bidet
Game console - PS2
Game console - PS3
Lake view
Additional bathroom
Baby safety gates
Adapted bath
Roll-in shower
Emergency cord in bathroom
Infinity Pool
Heated pool
Shallow end
Bottle of water
Game console - Xbox One
Toothbrush
Body soap
Inner courtyard view
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Private check-in/out in the executive lounge
Select dates to see prices
Deluxe Double Room (2 Adults + 1 Child)
1 King bed
47m²
Has window
Type: Double
Room all facilities
Internet facilities
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Suit press
Spa tub
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Heating
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
Bidet
Game console - PS2
Game console - PS3
Lake view
Additional bathroom
Baby safety gates
Adapted bath
Roll-in shower
Emergency cord in bathroom
Infinity Pool
Heated pool
Shallow end
Bottle of water
Game console - Xbox One
Toothbrush
Body soap
Inner courtyard view
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Private check-in/out in the executive lounge
Room Description:
The spacious double room provides air conditioning, a minibar, a balcony with city views as well as a private bathroom featuring a walk-in shower.
Room Details
Deluxe Double Room Pool View
1 King bed
47m²
Type: Twin/Double
Internet facilities
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Suit press
Spa tub
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Heating
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
Bidet
Game console - PS2
Game console - PS3
Lake view
Additional bathroom
Detached
Adapted bath
Roll-in shower
Emergency cord in bathroom
Infinity Pool
Shallow end
Bottle of water
Game console - Xbox One
Toothbrush
Body soap
Inner courtyard view
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Select dates to see prices
Deluxe Double Room Pool View
1 King bed
47m²
Has window
Type: Twin/Double
Room all facilities
Internet facilities
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Suit press
Spa tub
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Heating
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
Bidet
Game console - PS2
Game console - PS3
Lake view
Additional bathroom
Detached
Adapted bath
Roll-in shower
Emergency cord in bathroom
Infinity Pool
Shallow end
Bottle of water
Game console - Xbox One
Toothbrush
Body soap
Inner courtyard view
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Room Description:
The spacious twin/double room offers air conditioning, a minibar, a balcony with pool views as well as a private bathroom boasting a walk-in shower.
Room Details
Deluxe Double Room Pool View (2 Adults + 1 Child)
1 King bed
47m²
Type: Twin/Double
Internet facilities
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Suit press
Spa tub
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Heating
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
Bidet
Game console - PS2
Game console - PS3
Lake view
Additional bathroom
Detached
Adapted bath
Roll-in shower
Emergency cord in bathroom
Infinity Pool
Shallow end
Bottle of water
Game console - Xbox One
Toothbrush
Body soap
Inner courtyard view
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Select dates to see prices
Deluxe Double Room Pool View (2 Adults + 1 Child)
1 King bed
47m²
Has window
Type: Twin/Double
Room all facilities
Internet facilities
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Suit press
Spa tub
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Heating
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
Bidet
Game console - PS2
Game console - PS3
Lake view
Additional bathroom
Detached
Adapted bath
Roll-in shower
Emergency cord in bathroom
Infinity Pool
Shallow end
Bottle of water
Game console - Xbox One
Toothbrush
Body soap
Inner courtyard view
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Room Description:
The spacious twin/double room offers air conditioning, a minibar, a balcony with pool views as well as a private bathroom featuring a walk-in shower.
Guest Score and Reviews
7.5/10
Good
178 Reviews
Cleanliness
8.2
Facilities
7.3
Location
8.3
Service
7.5
Miroslav
Business Traveler
6.0
Location is great. Parking is ok.
It looks and feels like a 4 star hotel.
August 2021
Mario
Couple
7.0
Pool is large enough to swim freely. Staff at pool is very friendly.
Rooms are large and comfortable. Location is good and underground parking safe.
Unfriendly and unporfessional staff at the reception. Anything we asked seemed that it bothered them and anwered in disregard. Also, we wanted to extened our stay, asked us to wait 1h to give us pricing and gave us a price almost double vs booking.com so we had to book one extra night thru booking.com as they did not price match. So a lot of time spent when it could have been much easier.
Water in the pool is very cold and inside pool not usable
Food is mostly old and not good for eating. Snack bar is non existent
August 2021
Services & Facilities
Most popular facilities
Coffee shop
24-Hour Front Desk
Free Wi-Fi
Air Conditioning
Family Rooms
Swimming Pool
Hot tub/Whirlpool
On-site parking
Business Center
More Amenities
Accessibility
Audible Alarm
Accessible Parking
Activities & Things to do
Entertainment Services
Billiards
Table Tennis
Darts
Live Entertainment
Bingo
Evening Entertainment
Board Games/puzzles
Fitness Activities
Fitness Center
Aerobics
Food & Drinks
Bar
Restaurant(s)
Coffee Shop
Food Delivery
Snack Bar
Themed Dinner Nights
Poolside Bar
Wine/champagne
General
24-Hour Front Desk
Elevator
Non-smoking Property
Electronic Room Key
Non-Smoking Rooms Available
All Inclusive
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Kid Friendly
Kid-friendly Dining
Children's Playground
Kids Club
Indoor Play Area
Kids' Pool
Media & Technology
Mobile App For Room Service
Free Wi-Fi
Outdoor Recreation
Garden
Sun Deck
Room Amenities
Safety Deposit Box
Air Conditioning
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Outdoor Furniture
Family Rooms
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Cashless Payment Available
Massage Services
Invoices
Spa Services
ATM Or Cash Withdraw On Site
Convenience Store
Swimming & Soaking
Sun Loungers Or Beach Chairs
Swimming Pool
Heated Pool
Hot Tub/Whirlpool
Indoor Pool
Outdoor Pool
Spa/sauna
Fence Around Pool
Transportation
Parking Available (charges May Apply)
Indoor Parking (charges May Apply)
On-site Parking
Electric Vehicle Charging Station
Car Rental Available
Health Services
Process In Place To Check Health Of Guests
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Business Center
Meeting/Banquet Facilities
Fax/photocopying
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 14:00
Check-out:before 11:00
Front Desk Hours: 24/7
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs EUR 15 per day.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Property Surroundings
Sunny Beach | Sunny Beach, 8240, BG
Barcelo Royal Beach - All Inclusive FAQs
Check-in begins at 14:00 and check-out can be done until 11:00.
The Resort offers Outdoor pool, On-site parking.
Yes, guests have enjoy Outdoor pool .
Yes, hotel offers Business Center, Meeting/Banquet Facilities, Fax/photocopying.
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Kid Friendly
Kid-friendly Dining
Children's Playground
Kids Club
Indoor Play Area
Kids' Pool
Media & Technology
Mobile App For Room Service
Free Wi-Fi
Outdoor Recreation
Garden
Sun Deck
Room Amenities
Safety Deposit Box
Air Conditioning
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Outdoor Furniture
Family Rooms
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Cashless Payment Available
Massage Services
Invoices
Spa Services
ATM Or Cash Withdraw On Site
Convenience Store
Swimming & Soaking
Sun Loungers Or Beach Chairs
Swimming Pool
Heated Pool
Hot Tub/Whirlpool
Indoor Pool
Outdoor Pool
Spa/sauna
Fence Around Pool
Transportation
Parking Available (charges May Apply)
Indoor Parking (charges May Apply)
On-site Parking
Electric Vehicle Charging Station
Car Rental Available
Health Services
Process In Place To Check Health Of Guests
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Business Center
Meeting/Banquet Facilities
Fax/photocopying
All Guest Score and Reviews
7.5/10
Good
178 Reviews
Cleanliness
8.2
Facilities
7.3
Location
8.3
Service
7.5
Miroslav
Business Traveler
6.0
Location is great. Parking is ok.
It looks and feels like a 4 star hotel.
August 2021
Mario
Couple
7.0
Pool is large enough to swim freely. Staff at pool is very friendly.
Rooms are large and comfortable. Location is good and underground parking safe.
Unfriendly and unporfessional staff at the reception. Anything we asked seemed that it bothered them and anwered in disregard. Also, we wanted to extened our stay, asked us to wait 1h to give us pricing and gave us a price almost double vs booking.com so we had to book one extra night thru booking.com as they did not price match. So a lot of time spent when it could have been much easier.
Water in the pool is very cold and inside pool not usable
Food is mostly old and not good for eating. Snack bar is non existent
August 2021
Abdul
Couple
2.0
Pool is very large and clean. Variety of food was pretty good as well as all the waitress and bartenders were very polite and always smiling.
Parking is convenient. Bottled water and drinks around the pool it was very nice. The guys from the animation team are cool. Overall we enjoyed our stay. The room had a nice view.
Reception desk staff should be more organised, they suppose to assist and guide the hotel guests in a better way. Toilets in the common areas are very dirty.
August 2021
Petia
Family with young children
9.0
Clean and spacious. Staff constantly kept the place sanities and implemented COVID safety rules
Foodwise - so much choice and variety. Very tasty too
The hotel is literally 2min from the beach
No vibes around the pool ??? as the music at the pool area was only played for two hours in the morning and two hours after 4:00pm. Could be for longer and more entertainment
September 2021
Oliver
Group Traveler
1.0
Just the location!
Everything was proper joke! Service was terrible, all inclusive is not all inclusive, doesn’t deserve the stars and you can book better hotels and service for less money.
September 2021
Shtelian
Couple
9.0
The location and food are excellent. The hotel is a quiet place with lovely green garden.
A part of the staff is unfriendly and our room was not very clean. Towels are not replaced every day. Bathroom is not clean enough.
September 2021
Jouko
Couple
2.0
Breakfast was ok...
We didn't see cleaning lady for the first three days...until we had complained a few times...room service did not work...check-out was at 12.00...12.05 the manager came with two security guys to tell me to go...I said I will be out in 15 minutes, they gave me 5 minutes...I was being treated like a criminal...
September 2021
Klárka225
Family with young children
6.0
The only properly good thing was the food. That was great, except for some beans in tomato that weren't good but still we're served for like five days in a row for breakfast. I was gonna throw up when I tasted it, several days, cause I hoped it was changed.
In the room there was sand on the floor everywhere, even on the first day, the cleaning service should pay more attention to that. It's mostly because the floor tiles are too small and the relief is not ideal for hotel room,but it could be alright with a little more sweeping.
The barcelo app is a great concept, but during our stay it wat quite problematic. It was suggesting us non existing animation programs! We were so angry when we learned that the children playground in the basement wasn't working due to the government regulations!!!
There was nothing to do anywhere with children!
October 2021
Bairbre
Couple
5.0
One ofcthe front desk staff was not helpful and mad us feel uncomfortable. We went end of season but were not informed of this and no information on the website. Room not cleaned they would change towels but nothing else. Sheets on bed not changed and flooes never cleaned etc. We were meant to stay 5 days but we were made feel so uncomfortable we left after 4
Eva on front desk was excellent as were the waiting staff. Ivwpuld advise anyone going check the timings because we got a good deal but it was not worth it. Indoor pool freezing. Food was fine and rooms were lovely
October 2021
Mihaela
Family with young children
6.0
The food was tasty and fresh.
The accomodation was awfull, the floor on the apartment was dirty, the door from the bedroom was broken. In the kitchen, we found oppened bottles of water…sign that the room was not cleaned properly after the stay before us.
All the furniture in the apartment was old and damaged, they don’t deserve 5 stars rating, I would say that not even 3 stars.
November 2021
Jamie
Family with young children
7.0
Great location and food first class
Wanted a passport for 7 month old to check in, security guard very rude when parked in wrong area
May 2022
Patrick
Couple
9.0
Gr8 Hotel, food was excellent and staff accommodating
Not a thing
June 2022
Bostjan
Group Traveler
10.0
Amazing breakfast
Only think I didn’t like was the mattress, very soft:(!!!
June 2022
Lasalu
Family with young children
6.0
Breakfast was very well, always fresh, also nice variety of drinks to choose from. Location is lovely - I could walk barefoot to the sea even. It is quite calm, even if the beach is fantastic. Gym was almost empty, so it was nice to have it around. What was remarkable was the MATTRACE. They were the best beds I have ever slept on. Absolutely amazing, no matter how it sounds.
The reception staff was horrible. Hard-working people are elsewhere by the breakfast and you will find them helpful. Parking costs 10 euros per night and they are not allowing to park before you will pay for it. Standing on the street is forbidden though.
Kitchen in the room is a nice facility, but everything that can be stolen (like sugar, coffee, tea bags, salt and so on) is just not available to you. It is good that you will have enough toilet paper... It's a bit low for a hotel that names itself a "royal".
June 2022
Ognyan
Group Traveler
1.0
Nothing is good with this hotel!
absolutely no service! the hotel is 5 stars but its does not even deserve 1 star! STAY AWAY!!
July 2022
Ivan
Family with young children
8.0
good location, beautiful pool area
check-in was delayed with 2 hours, open items in the mini-bar on arrival, no toilet paper in the bathroom
August 2022
Evelin
Couple
6.0
The food was very delicious and there was a lot to choose from every day.
The outdoor swimming pool was excellent.
The room was not clean! There was dust everywhere on the furniture and the TV. The floor was dirty from day 1, and there was mold on the bathroom walls inside the shower cabin showing that it was not cleaned for some time.
Having some of the cleaning personnel swiping the floor of the dining area with a broom, while there are still people finishing their dinner was another unpleasant experience.
The pillows people, the pillows! Please put them all on a pile and just burn them.
What's the idea of the 2 single beds next to each other in a Deluxe room? Haven't you heard about a proper double bed - 1 bed?
The top mattresses were constantly sliding.
The airconditioner is not going lower than 24 degrees and providing a winter duver for your guests in August is not the best solution either.
Surely not the 5 star hotel as advertised. Somewhere around 3.5 and with a huge struggle maybe 4.
August 2022
Kason
Couple
10.0
Pool was extremely beautiful and nice.
Pool closed too early.
September 2022
akotek
Group Traveler
4.0
Location is great, facilities are good comparing to Bulgaria, wifi is well established.
Food is terrible, no way a 5-star food level, fits a 3/3.5 food, there is no free drinks at the dinner (you really do not have free water (!!)) and you need to pay for it (crazy). Service is average and no way a 5 star service - room is not being cleaned every day (!!), very difficult to order drinks / food to your pool spot (you need physically to go to the bar each time and wait), receptionist people are not welcoming, pool bar and main bar people were nice though.
this is no way a 5 star hotel in western standards, worth 3, 3.5 stars.
October 2022
Andrei_Procaru
Couple
10.0
The all inclusive menu was great. Underground parking was nice, but almost full. The rooms was absolutely huge, 47m².
June 2023
Alexander
Couple
9.0
The staff were excellent
June 2023
Vasile N.
Family with young children
8.0
It was clean. New towels in the room and at the pool.
In the children’s pool the water was cold.
June 2023
Livia
Family with young children
8.0
The staff was very kind, the food was diverse and well cooked, the coffee was good at the reception bar. The pools are nice, quite large and clean. There were enough sun beds around the pools. One night it was a nice saxophone concert at the pool bar. The bathroom had various supplies, even tooth brush set, conditioners, bodymilk, etc.
The hotel doesn't have a private beach, there is almost no food between the meals and the local beverages are not very good (except the wine which was decent and the orange juice). The indoor pool was as cold the outside pool.
June 2023
Bogdan
Couple
8.0
The rooms are big and spacious whit a balcony that has a great view over the pools, the cleaning stuff came every day, they emptied the trash bins, made the beds, and change the towels if we requested it, they didn’t clean the rooms but to be fair the rooms were clean, and we staid to little in the rooms to need it to be cleaned. The food was great and verry diverse, the service was good, the stuff doesn't know English very well but they are friendly and eager to help u.
When we arrived at the hotel, they charged us 30 leva/day for the underground parking, in my opinion it was too expensive for a parking that was full of stuff cars, doesn’t have direct access to the hotel, was flooded and full of trash cans, it smelled horrible and we got wet when trying to walk through the parking. The spa area was full of bad smells and unsanitary, u didn’t even have a looker to leave your phone or valuables, the jacuzzi was cold and most of the time didn’t work.
June 2023
Nuri̇
Family with young children
10.0
everything we liked.
June 2023
Petra
Family with young children
8.0
Great animator team
The aircondition doesn't work, I reclamated 3 times.
Itt was wery hot ín the room.
June 2023
Arttu
Family with young children
9.0
Allmost everything was great. We really liked the hotel and it was better than we expected. Location is really good. Food was very good and fresh. Pool area is nice and clean. We could come again and recommend to others -- really good and relaxing stay.
We had different kind of rooms what had booked. Our booking was two rooms with one bedroom and we got normal hotel rooms without bedroom. Reception staff sayed that they changed the room type becouse we wished that rooms were close to each other. We asked to chance rooms to what we had booked and got rooms changed after two nights. It was not a big proplem for us after all and we also had some compensation. Rooms were dirty. We asked for cleaning and after that it was fine.
June 2023
Jon
Family with young children
9.0
Pools distance from beach
July 2023
Zuzana
Family with young children
8.0
Pools were amazing! Bathroom was really nice! Room size amazing
Booking.com did not make it clear about apartments not being within the same building. However manager on the site was very helpful and sorted different room for us.
July 2023
Margaret
Business Traveler
10.0
Food and service were excellent , amazing selection of dishes
Not very warm swimming pool
July 2023
Ana
Family with young children
9.0
The hotel is very good located, few minutes to arrive on the beach.
They have a private underground parking.
The pools are big, clean, for adults and also for kids.
Rooms are very big, same for the bathrooms.
All the drinks and coffee are good, the sweets diversificate all the time.
In the afternoon they have special programs for entertain the kids or live music.
The restaurant is a little bit smaller for the capacity of hotel.
The food is ok, but not wow and most of the time not supplemented, especially for lunch and dinner.
July 2023
NivosCo
Couple
6.0
Pool
Food
Location
Bad AC.
Bad cleaning.
Bad service (staff)
July 2023
Dan
Couple
8.0
Plenty variety of food, i like also the desserts. Very good pool, the suite was big.
On the weekend he have to wait in the line at the restaurant so we can eat, it’s rhe first time at an all inclusive hotel where this happens to me. And since this is a 5star hotel is unnacceptable.
The indoor pool was not heated, the water was very cold.
The parking a little bit expensive
July 2023
Ioana
Family with young children
8.0
Well,we received what we paid for.We did not pay much so we did not receive much:)The food was ok(we ate pretty good).
It is not on the beach.It has no private beach.7-10
Minutes to the beach where you can rent a bed with 9 leva(5 euro) a day(15 euro for 2 beds and one umbrella).
July 2023
Adam
Couple
6.0
Clean pool, friendly staff, good location, not too busy
Building not in good state, room had door handles falling off and a door frame broken everything seemed old and requires attention. The food was not good although plentiful. The alcohol was very weak but this seems the standard everywhere in sunny beach.
August 2023
Hitesh
Couple
1.0
They didnt inform that they booked apartments which dont belong to them - its far from the main wing - very very dirty and stinky, no utensils, no enough lights, smells so bad, beds broken, worst part is the key card which doesnt work - and every time u have to go to the reception to change, really really bad and old apartments, even the steam room - the tiles were broken and worst part - broken tiles were lying there
Old and dirty and stinky
August 2023
Brian
Solo Traveler
8.0
location ...
pool condition the water wasnt clear
August 2023
Msad
Group Traveler
10.0
location,food
nothing everything fine
August 2023
Delyo
Solo Traveler
5.0
The room was clean but that could be just because the woman cleaning the eight floor was diligent.
Despite being all inclusive you had to pay for practically everything and if that was not bad enough you couldn't use the room number, but had to carry cash or a credit card all the time.
Despite being all inclusive that doesn't mean that you are there to stuff your self with food, as I was skipping breakfast and/or lunch depending on the day, the food tha you could have in between lunch and dinner was the leftovers from the previous day or from breakfast.
September 2023
Gili
Couple
9.0
I recently had the pleasure of staying at this hotel and I must say, the location is absolutely excellent. Situated right on the boardwalk, it offers easy access to the bustling seaside and provides a vibrant atmosphere. In just a five-minute walk, you can find yourself enjoying the refreshing sea breeze and sandy beaches, a true delight for beach lovers.
Upon entering the room, I did notice some stains on the table, which was a bit disappointing. There was a wetness on the bathroom door and because of that we couldn't close the door and we had to be with door open in the bathroom which wasn't so nice..
However, the overall cleanliness of the hotel was commendable. The housekeeping staff did a wonderful job of ensuring a tidy and comfortable environment, attending to all areas of the hotel diligently. .
One aspect that truly stood out during my stay was the excellent service provided by the hotel staff. From the friendly and welcoming front desk personnel to the attentive housekeeping team, everyone went above and beyond to cater to our needs. They were always available to assist and ensure that our stay was as pleasant as possible.
Another highlight of this hotel was the evening entertainment provided. There were various activities for both children and adults, ensuring there was something for everyone to enjoy. Whether it was live music, performances, or engaging games, the hotel truly excelled in creating a vibrant and entertaining ambiance for its guests.
The food and drinks offered at this hotel were simply a pleasure. From the morning breakfast to the scrumptious lunch and dinner options, the culinary experience was excellent. The food was delicious, with a variety of dishes to choose from, and the drinks were perfectly spiced, adding an extra touch of flavor to the dining experience. The hotel's kitchen staff truly outdid themselves in delivering satisfying and enjoyable meals throughout the day.
September 2023
Mirabela
Family with young children
10.0
Very good services, fantastic food, especially for sea food lovers!
Big rooms, clean, confortable and big beds!
Management and reception team very open and ready to satisfy any demand!
PS: for everyone thinking their air con is not working, just shut the balcony door and the air con will start working?
Keep up the good work and we'll come back many more?
N/a
July 2024
Monica
Family with young children
10.0
Great hotel, clean rooms, great staff, the best food
The Management team, the general manager, Mr Theodor and Miss Lidya very friendly, supportive and open to solve all the issues.
Food, hospitality, services, people attention and the great hotel are the best assets for the perfect holiday!
No negative points!
July 2024
Vitali
Solo Traveler
10.0
Todor Manager
Is the best
Brilliant Food
Probably best of over Sunny beach
Nothing
August 2024
Daniko79
Family with young children
8.0
The hotel and all facilities including spa fitness and the pool area , also the big room and the Guest Relations Manager with good communication and problem solving skills. The food was varied good and fresh.
The cleaning in the room! The maid did a very superficial job , she must work in a 1 star hotel , just packing the same used towels and arranging the duvet on the bed. When I asked why she didn't change the towels and linen, she ironically told me that she don't have I had to call the reception to solve this problem. Also, the soaps were only some shells left, which she replaced after 3 days, also after my complaint. A lot of dust on the furniture and she also didn't wash the floor. The glasses and ashtray were unclean the whole stay. This is unacceptable in a 5-star hotel. The all-inclusive drinks were diluted and of poor quality.
July 2025
Stefan
Group Traveler
10.0
Clean rooms, great restaurants and pool. Staff was very kind and friendly.
July 2025
Rodica
Family with young children
10.0
Everything is just perfect.
Come and see by yourself.
The room, the animation team, the food is delicioase and safe for everybody.
Enjoy your holiday and do not look to find another hotel because you will defenitely make a mistake.
August 2025
RUX&LAUR
Family with young children
10.0
Great location, clean and comfortable rooms, and friendly staff. The food was tasty with plenty of variety. A very pleasant stay — I would happily return and recommend it to others.
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August 2025
Fuica
Family with young children
7.0
Big room, big pools , good meals !
I had to pay to park the car , a lot, stuff not so friendly, at the restaurants you had to wait for the waiters forewer to pick-up up the plates, no sodas no water în the room, no sunbeds and no umbrellas at the beach, although on Booking was specified: beach umbrellas !
September 2025
Pendleton
Family with young children
10.0
The staff were wonderful, particularly Todor in Customer Services who made my birthday celebration there feel extra special. Halil at the Lobby Bar and Georgie at the Pool Bar were also excellent and went out of their way to ensure that service was swift, friendly, and personal in taking time to learn how you each preferred your drinks etc. The balcony from the lobby bar is a lovely spot for a morning coffee.
The food was great, with lots of choice and variety. Bars are in the restaurants so if you want a glass of wine with your meal it's easy. Snanks at the bar looked good too, but we were always too full to try them, but did enjoy the included ice lollies.
Our room was lovely too with plenty of space and a well-sized balcony.
The general areas were always clean and tidy. The main pool is great fun, with plenty of sunbeds and generally people removed their towels when heading to lunch or off site so others could freely use them, knowing that when they returned, other beds would be free again. The smaller (green) pool was our fave spot as it was quieter, again with plenty of sunbeds.
The Animation team seemed good fun, although we didn't partake, they always had a fan group of kids in tow ready and waiting for the next game and activity.
Night time entertainment was good too, there was a dance act on one evening and they were very good.
Finding the sauna & stream room was tricky - you need to go through the changing rooms.
September 2025
Draghici
Group Traveler
10.0
Everything was exceptional, more than we expect. We will come here next year back again with more friends. Thank you Barcelo!
September 2025
Malcolm
Couple
9.0
Everything was very good. We were upgraded to an apartment which was enormous and had pool / sea views.
The staff were all very attentive. The service in the restaurant was very good. The choice of food was incredible for lunch, dinner and breakfast.
No negatives at all about the hotel, we enjoyed our stay very much. However, the car park was a complete mystery for us. We went down the lift to minus 1 and were indeed in the car park. But it was big and, I think on two floors. It was hard to know which side of the building we were on. We were ages looking for our car. They need numbers or letters or something to help you know where you are. I very much doubt that we were the first to wander around there looking for our car. Or the last.
September 2025
Liviusan
Family with young children
10.0
Amazing resort, very big rooms and very welcoming staff, especially the managers, Mr. Todor Georgiev and Mr. Dimitar Stamenov, location very close to the beach and the city centre, diversified restaurant with a high variety of options and high quality food for each meal. Great entertainment during the day, as well as during the night, especially Lubo who almost always carried the show! The bar workers, Tanya and Halil, were also remarkably skilled, amazing and patient. Excellent overall facilities, with spa, gym, many pools, indoors and outdoors and great entertainment. Everything you need for the best vacantion. As a big fan of Bulgarian seaside, I will definitely come back here the next years!
September 2025
Mihai S.
Group Traveler
10.0
The service overall was great! The reception staff were super nice and understanding, super flexible around our schedule, we could check in earlier and later with no problem and got treated amazing.
Lots of choices for food, really tasty and good stuff there.
The pool and the pool bar are also great and all the staff is super nice and friendly.
Rooms are big and nicely decorated, great views and amazing hotel in general!
We're going to come back here and highly recommend it!!
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