Benefiting from a great location in the heart of Sunny Beach resort only 328 feet from the beach, Mena Palace Hotel offers excellent swimming facilities, free Wi-Fi, as well as free activity programs for children and a playground. Enjoy a good night’s rest in your spacious and elegantly furnished room. Special attention is paid to the cleanness of the whole property, ensuring you a comfortable stay.
Sample delicious cuisine in the restaurant, where live music is played frequently. Drinks and nonalcoholic beverages are available free of charge from 10:00 to 22:00. Unwind at the indoor with a water slide or at the outdoor swimming pool with free lounge chairs.
The pleasant and dedicated hotel staff will happily assist you during your stay at the Mena Palace. You can also enjoy the outdoor fitness center and the minigolf course free of charge. The property has a lovely summer garden with a mini golf course and a wide range of wellness facilities including a sauna and a massage studio.
License Number(s): Н3-9В5-61Л-Б1.
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7.5/10
Good
50 Reviews
+ good location, within less than 10 min walking to the sea beach and other atractions; Some non stop shops are in proximity also;
+ facil acces by public transportation to the nice Old Nessebar venue; Pay attention to the tricky taxi alternative;
+ Nice, relaxant and quiet sea beaches around;
+ helpful, friendly and motivated stuff. Tks for the nice stay!
+ effective support for car parking in a really crowded venue;
+ confortable room;
+ really nice outdoor terrace and pool; Nice life concerts in the evening during our stay;
+ diverse and tasty traditional food in the all inclusive offer. It quite fit our mostly vegetarian style. Reasonable drinks and coffee offer; Children were really delighted by the afternoon ice-cream :)
+ we've enjoyed our stay, so we'll most probably return;
Show All Reviews
Good to know
Check-in
from 14:00
Check-out
until 14:00
Pets Policy
Pets are not allowed
Getting around
Rooms Types
Room Details
Twin Room with Balcony (2 Adults + 1 Child)
2 Twin bed
20m²
Type: Twin
Shower
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Suit press
Desk
DVD player
Microwave
Private Bathroom
Extra long beds (> 6.5 ft)
Private pool
Toaster
Bidet
Game console - Xbox 360
Game console - PS3
Electric blankets
Additional bathroom
Entire unit wheelchair accessible
Detached
Toilet with grab rails
Adapted bath
Infinity Pool
Shallow end
Wine/Champagne
Bottle of water
Game console - Xbox One
Body soap
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Free gym access
Access to private pool
Access to a private beach
Select dates to see prices
Twin Room with Balcony (2 Adults + 1 Child)
2 Twin bed
20m²
Has window
Type: Twin
Room all facilities
Shower
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Suit press
Desk
DVD player
Microwave
Private Bathroom
Extra long beds (> 6.5 ft)
Private pool
Toaster
Bidet
Game console - Xbox 360
Game console - PS3
Electric blankets
Additional bathroom
Entire unit wheelchair accessible
Detached
Toilet with grab rails
Adapted bath
Infinity Pool
Shallow end
Wine/Champagne
Bottle of water
Game console - Xbox One
Body soap
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Free gym access
Access to private pool
Access to a private beach
Room Description:
Bright, air-conditioned room featuring satellite TV and an en suite bathroom.
Please note that the price is based on 2 adults, or 2 adults and 1 child up to 12 years. Maximum occupancy is 3 adults (see Hotel Policies for further information).
Room Details
Apartment with Balcony (2 Adults + 2 Children)
1 Sofa bed
50m²
Type: Apartment
Shower
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Suit press
Desk
DVD player
Microwave
Private Bathroom
Extra long beds (> 6.5 ft)
Sauna
Private pool
Toaster
Bidet
Game console - Xbox 360
Game console - PS3
Electric blankets
Additional bathroom
Entire unit wheelchair accessible
Detached
Toilet with grab rails
Adapted bath
Infinity Pool
Shallow end
Wine/Champagne
Bottle of water
Game console - Xbox One
Body soap
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Free gym access
Access to private pool
Access to a private beach
Select dates to see prices
Apartment with Balcony (2 Adults + 2 Children)
1 Sofa bed
50m²
Has window
Type: Apartment
Room all facilities
Shower
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Suit press
Desk
DVD player
Microwave
Private Bathroom
Extra long beds (> 6.5 ft)
Sauna
Private pool
Toaster
Bidet
Game console - Xbox 360
Game console - PS3
Electric blankets
Additional bathroom
Entire unit wheelchair accessible
Detached
Toilet with grab rails
Adapted bath
Infinity Pool
Shallow end
Wine/Champagne
Bottle of water
Game console - Xbox One
Body soap
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Free gym access
Access to private pool
Access to a private beach
Room Description:
2 air-conditioned, interconnecting rooms featuring satellite TV, a sofa bed and an en suite bathroom.
Please note that maximum occupancy in this room category is 2 adults and 2 children.
Room Details
Family Room with Balcony (2 Adults + 2 Children)
2 Twin bed
30m²
Type: Family
Shower
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Suit press
Desk
DVD player
Microwave
Private Bathroom
Extra long beds (> 6.5 ft)
Private pool
Toaster
Bidet
Game console - Xbox 360
Game console - PS3
Electric blankets
Additional bathroom
Entire unit wheelchair accessible
Detached
Toilet with grab rails
Adapted bath
Infinity Pool
Shallow end
Wine/Champagne
Bottle of water
Game console - Xbox One
Body soap
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Free gym access
Access to private pool
Access to a private beach
Select dates to see prices
Family Room with Balcony (2 Adults + 2 Children)
2 Twin bed
30m²
Has window
Type: Family
Room all facilities
Shower
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Suit press
Desk
DVD player
Microwave
Private Bathroom
Extra long beds (> 6.5 ft)
Private pool
Toaster
Bidet
Game console - Xbox 360
Game console - PS3
Electric blankets
Additional bathroom
Entire unit wheelchair accessible
Detached
Toilet with grab rails
Adapted bath
Infinity Pool
Shallow end
Wine/Champagne
Bottle of water
Game console - Xbox One
Body soap
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Free gym access
Access to private pool
Access to a private beach
Room Description:
Air-conditioned studio suite featuring satellite TV, a seating area with a sofa bed and an en suite bathroom.
This suite also includes a balcony.
Please note that maximum occupancy in this room category is 2 adults and 2 children.
Room Details
Double Room with Balcony
1 King bed
30m²
Type: Double
Shower
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Suit press
Desk
DVD player
Microwave
Private Bathroom
Extra long beds (> 6.5 ft)
Private pool
Toaster
Game console - Xbox 360
Game console - PS3
Electric blankets
Additional bathroom
Entire unit wheelchair accessible
Detached
Private apartment in building
Toilet with grab rails
Adapted bath
Infinity Pool
Shallow end
Wine/Champagne
Bottle of water
Game console - Xbox One
Game console - PS4
Childrens' cribs
Body soap
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Free gym access
Access to private pool
Access to a private beach
Select dates to see prices
Double Room with Balcony
1 King bed
30m²
Has window
Type: Double
Room all facilities
Shower
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Suit press
Desk
DVD player
Microwave
Private Bathroom
Extra long beds (> 6.5 ft)
Private pool
Toaster
Game console - Xbox 360
Game console - PS3
Electric blankets
Additional bathroom
Entire unit wheelchair accessible
Detached
Private apartment in building
Toilet with grab rails
Adapted bath
Infinity Pool
Shallow end
Wine/Champagne
Bottle of water
Game console - Xbox One
Game console - PS4
Childrens' cribs
Body soap
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Free gym access
Access to private pool
Access to a private beach
Room Description:
This room comes with a balcony with a pool view and air conditioning.
Guest Score and Reviews
7.5/10
Good
50 Reviews
Cleanliness
7.8
Facilities
7.1
Location
7.2
Service
7.1
Valentin
Family with young children
9.0
+ good location, within less than 10 min walking to the sea beach and other atractions; Some non stop shops are in proximity also;
+ facil acces by public transportation to the nice Old Nessebar venue; Pay attention to the tricky taxi alternative;
+ Nice, relaxant and quiet sea beaches around;
+ helpful, friendly and motivated stuff. Tks for the nice stay!
+ effective support for car parking in a really crowded venue;
+ confortable room;
+ really nice outdoor terrace and pool; Nice life concerts in the evening during our stay;
+ diverse and tasty traditional food in the all inclusive offer. It quite fit our mostly vegetarian style. Reasonable drinks and coffee offer; Children were really delighted by the afternoon ice-cream :)
+ we've enjoyed our stay, so we'll most probably return;
- poor wifi, almost unusable;
- some enforcement sanitary rules in the indoor restaurant could help; The staff was confirming and keen to keeps a safe and clean area, not most of the guests also;
August 2021
Boboia
Family with young children
8.0
I have a nice vacation.
-The hotel is nice,it's almost a five-minute walk to the beach.
-The rooms are clean.
-The pool is cool.
-The food are taste but so many ways repeat itself every day.
-The barman’s is cool.
Quality-price report it’s ok.
Maybe I'll come back here.
-The guys who clean the tables are too hasty to clean that you can't eat peacefully, on near the fact that they stretch over the plate you eat from to take a napkin off the table, a large lack of hospitality.
-The coffee it’s not very taste.
-Bed linens don't change every day
-Wi-Fi poor connectivity!⚠️?
August 2021
Services & Facilities
Most popular facilities
Coffee shop
24-Hour Front Desk
Free Wi-Fi
Air Conditioning
Family Rooms
Swimming Pool
On-site parking
More Amenities
Accessibility
Accessible Parking
Activities & Things to do
Entertainment Services
Billiards
Darts
Live Entertainment
Evening Entertainment
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
Coffee Shop
Themed Dinner Nights
Wine/champagne
Fruits
Vending Machine
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Private Check-in/check-out
Key Access
Non-Smoking Rooms Available
All Inclusive
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Kid Friendly
Kid-friendly Dining
Children's Playground
Kids Club
Indoor Play Area
Kids' Pool
Media & Technology
Free Wi-Fi
Outdoor Recreation
Garden
Mini Golf
Sun Deck
Room Amenities
Safety Deposit Box
Air Conditioning
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Outdoor Furniture
Family Rooms
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Currency Exchange Service
Cashless Payment Available
Massage Services
Designated Smoking Area
Invoices
Laundry Services
Convenience Store
Tour Services
Swimming & Soaking
Sun Loungers Or Beach Chairs
Swimming Pool
Water Park
Indoor Pool
Salt-water Pool
Outdoor Pool
Spa/sauna
Transportation
Parking Available (charges May Apply)
On-site Parking
Health Services
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Fax/photocopying
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 14:00
Check-out:before 11:00
Front Desk Hours: 24/7
Internet
WiFi is available in public areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs BGN 20 per day.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Property Surroundings
Sunny Beach | Sunny Beach, 8240, BG
Mena Palace Hotel - All Inclusive FAQs
Check-in begins at 14:00 and check-out can be done until 11:00.
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Kid Friendly
Kid-friendly Dining
Children's Playground
Kids Club
Indoor Play Area
Kids' Pool
Media & Technology
Free Wi-Fi
Outdoor Recreation
Garden
Mini Golf
Sun Deck
Room Amenities
Safety Deposit Box
Air Conditioning
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Outdoor Furniture
Family Rooms
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Currency Exchange Service
Cashless Payment Available
Massage Services
Designated Smoking Area
Invoices
Laundry Services
Convenience Store
Tour Services
Swimming & Soaking
Sun Loungers Or Beach Chairs
Swimming Pool
Water Park
Indoor Pool
Salt-water Pool
Outdoor Pool
Spa/sauna
Transportation
Parking Available (charges May Apply)
On-site Parking
Health Services
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Fax/photocopying
All Guest Score and Reviews
7.5/10
Good
50 Reviews
Cleanliness
7.8
Facilities
7.1
Location
7.2
Service
7.1
Valentin
Family with young children
9.0
+ good location, within less than 10 min walking to the sea beach and other atractions; Some non stop shops are in proximity also;
+ facil acces by public transportation to the nice Old Nessebar venue; Pay attention to the tricky taxi alternative;
+ Nice, relaxant and quiet sea beaches around;
+ helpful, friendly and motivated stuff. Tks for the nice stay!
+ effective support for car parking in a really crowded venue;
+ confortable room;
+ really nice outdoor terrace and pool; Nice life concerts in the evening during our stay;
+ diverse and tasty traditional food in the all inclusive offer. It quite fit our mostly vegetarian style. Reasonable drinks and coffee offer; Children were really delighted by the afternoon ice-cream :)
+ we've enjoyed our stay, so we'll most probably return;
- poor wifi, almost unusable;
- some enforcement sanitary rules in the indoor restaurant could help; The staff was confirming and keen to keeps a safe and clean area, not most of the guests also;
August 2021
Boboia
Family with young children
8.0
I have a nice vacation.
-The hotel is nice,it's almost a five-minute walk to the beach.
-The rooms are clean.
-The pool is cool.
-The food are taste but so many ways repeat itself every day.
-The barman’s is cool.
Quality-price report it’s ok.
Maybe I'll come back here.
-The guys who clean the tables are too hasty to clean that you can't eat peacefully, on near the fact that they stretch over the plate you eat from to take a napkin off the table, a large lack of hospitality.
-The coffee it’s not very taste.
-Bed linens don't change every day
-Wi-Fi poor connectivity!⚠️?
August 2021
Claudiu
Family with young children
1.0
Good location
Good afternoon,
I am writing to you on regards my booking I have with Mena Palace Hotel.
We are highly concerned about the quality and hygiene of the hotel and service. The quality of food it’s absolutely disgusting and not even once have seen any fresh food whatsoever. The room service completely ignored. Pretending they do the bed sheets and pillowcases change. Never happened. The usually stuck one in each other. 3 layers of pillows cases none of it washed. Also we found bed bugs. My little one complaint about neck pain and itching and we discovered all this afterwards. I usually pay on my departure but they have insisted needs to be paid on arrival.We feel reaped of and let down also our family holiday completely ruined.We don’t agree with the value it’s been charged. We would like to escalate this issue so other families don’t need experience same we went through. We are expecting that at least half of the money to be refunded as they have no honoured what they advertised as a four star hotel. They should have no stars. Highly disappointed ☹️
August 2021
Aleksandar
Family with young children
7.0
The staff was nice and the location is OK. Very clean hotel, they changed towels and cleaned the room every day.
The internet is unusable. It is safe to say that there is no internet. Coffee is served only from the machine. Breakfast is the same every day and the food is average.
August 2021
Radu
Couple
7.0
The staff was helpful, room was fine, clean with AC working perfectly. Parking was ok..they had room in the hotel parking lot. Drinks were fine.
The food was clean, fresh and sufficiently varied but tasteless. I got used to it but my girlfriend hated it.
September 2021
Alexandru
Family with young children
8.0
The reception ladys was ok.
The food was ok..not fabulos...but ok...
The cleaning in the room...not very good..also changing towels and sheets...
And forgot abount wireless...specially in the room...:(
September 2021
Coryep95
Family with young children
7.0
The rooms are very clean and spacious and the staff are very welcoming and accommodating. Great laugh too.
If you are going here for all inclusive. Dont. The food choices are simply non existing and its very poorly done. I only managed to get one decent meal during my stay.
June 2022
Giacomo
Business Traveler
10.0
All inclusive
Very central
July 2022
Helga
Family with young children
8.0
Breakfast was good; there were healthy choices of food, too.
The staff had very little English, I think it would be essential at least for the reception staff to have better English.
August 2022
Elisei
Family with young children
10.0
the staff was great, they welcomed us earlier at check-in, we had parking spaces at the hotel, upon departure they let us stay at the table, even though check-out was at 12 o'clock
September 2022
Ioan1984
Group Traveler
10.0
Everything. The room was very spatios. The entertaiment girls were very friendly and well prepared. The hotel is close to the sea. The staff was nice and helpfull.
The live performance was too short in the evening. The gym was very poor. The pool was a bit dirty.
September 2022
Vladimir
Family with young children
9.0
the hotel is super, the food is delicious, the staff is super, I recommend it to everyone)
serving girls at the bar
September 2022
-Eugen-
Family with young children
10.0
We had a great time, this place is great for families or if you are just a couple. In the summer of 2022 there has been live music for 2 hours on each night (added to the normal entertainment program). The food was wonderful, with many variations. The pool (garden) bar is open 10.00-22.00. Please is clean but we have mostly appreciated the green natural decorations (garden, trees, flowers). The distance to the beach is 6 minutes walking time
n/a
September 2022
Nikola
Solo Traveler
9.0
close to all atraction nice room,lovely people
September 2022
Mikael
Solo Traveler
7.0
a very good located property. perfect size where you had everything you need.
it was a bit monotonous food for dinner and lunch.
September 2022
Shirley
Family with young children
8.0
Staff & very clean
Too far from centre nothing I did not like 5th visit
September 2022
Calutiu
Family with young children
8.0
The hotel has a beautiful architecture, is very clean and it is close to the sea (250 m). Nice staff, room got cleaned and vacumed daily, the carpet in the floor was a big plus for the aspect of the room. We stayed in the new wing, everything was new ? wi-fi was medium, but ok. The pool was great for both adults and children, sunny all day so the water was warm. The food and drinks were medium quality, but still diverse so you could eat enough at every meal. A good quality -price ratio, we will come back in the future
July 2023
Jérika
Family with young children
8.0
The size of the apartment room. The fast response to get us things for the baby.
My 4 years old daughter loved the kids disco at 8pm.
The kids club is not properly taken care, which is a pity. It was dirty and some toys were broken.
There are signs not to put towels on swimming pool chairs, nor take food to the room, people do not respect it and there is no action from the employees.
July 2023
Anonymous
Family with young children
5.0
Nothing very poor accommodation and service
Cold water in swimming pool we couldn’t use
August 2023
Peter
Family with young children
8.0
Although we were not in the main building, room was super clean with comfy beds. Pool in the yard is a great backup plan in case you cannot swim in the sea but area can become overcrowded when hotel is fully booked. Hotel animation and live music were provided each day. Other benefits of all-inclusive were cocktails, donuts, hot-dogs and ice-cream. Beach is 10-min-walk from the hotel. There are shops and bars in the immediate vicinity.
Wifi signal was very weak, almost non-existent. Eating was a real challenge every time: fight for your food. If you arrived late, you could miss desserts. It's all you can eat: people packed the plates and even their bags. Hotel has a private parking which can be entered from the other street, you get directions from hotel staff upon check-in. If you are lucky, you will get a spot, but it cannot be booked in advance and you have to pay 15BGN per day. They tend to over-allocate these spots, so if you have a larger car, it will be hard to fit in. Cars not registered with the room, no stickers on them: so you may be unlucky to leave the parking if your way is blocked. No designated area for smokers outside, so you will be a passive smoker. Single-use plastic cups are used at soft-drink station.
August 2023
Andrei
Family with young children
2.0
Clean rooms
Bad staff, hotel manager and restaurant manager, Same food everyday of the baddest quality, the chicken was Even expired and smelling very bad
September 2023
Martin
Solo Traveler
9.0
The location is quiet late night but only 10 mins walk to the centre of the nightlife.
I previously visited the hotel in 2022. It was good then and still is. One big improvement since my last visit is the lifeguard/ pool attendant. She is constantly walking around the pool keeping the pool area neat and tidy and very vigilant at what is happening in the pool.
I can’t understand why there are negative comments about the food. Each day there is a choice of 2 or 3 fish dishes. 2 or 3 meat dishes. Vegetables. Potatoes. Chips, Pasta. Several salad dishes. Several fruits and a good choice of cakes.
The air con in my room (209) wasn’t very efficient. It cooled the room but took a long time. Maybe it’s due a service.
June 2024
Joseph
Couple
8.0
Staff members were brilliant bar staff great Victoria,valeria ,and oskana entertainment at night good
No complaint
June 2024
andres
Family with young children
4.0
Terraza is not clean ! And food and beverage is very bad !
Terraza is not clean ! And food and beverage is very bad !
August 2024
Leilsla
Family with young children
9.0
The location is super ( a few min walk from the beach)
The hotel building is relatively new, with big and clean rooms. The cleaning lady was very nice.
The pool is big enough there are a lot of chairs, we always found space ( family of 5)
There is a gym also
The food was great and there were lots of varieties, fresh fruits and delicious cakes. Restaurants staff was very quick cleaning dishes from the table
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