Safe
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Refrigerator
Shared bathroom
Sitting area
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Towels/Sheets (extra fee)
Sauna
Private pool
Toaster
Game console - PS3
Game console - Nintendo Wii
Additional bathroom
Books, DVDs or music for children
Adapted bath
Roll-in shower
Shallow end
Bottle of water
Game console - PS4
Fire extinguisher
Privacy curtain
Complimentary afternoon snacks and drinks in the executive lounge
Select dates to see prices
Double Room with Two Double Beds
2 Full bed
31.31mΒ²
Has window
Type: Quadruple
Room all facilities
Safe
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Refrigerator
Shared bathroom
Sitting area
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Towels/Sheets (extra fee)
Sauna
Private pool
Toaster
Game console - PS3
Game console - Nintendo Wii
Additional bathroom
Books, DVDs or music for children
Adapted bath
Roll-in shower
Shallow end
Bottle of water
Game console - PS4
Fire extinguisher
Privacy curtain
Complimentary afternoon snacks and drinks in the executive lounge
Room Description:
This spacious room features a flat-screen plasma TV, a work desk and coffee-making facilities.
Room Details
Standard Queen Room with Two Queen Beds
2 Queen bed
28.99mΒ²
Type: Quadruple
Safe
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Refrigerator
Desk
Shared bathroom
Sitting area
DVD player
Microwave
Dishwasher
Extra long beds (> 6.5 ft)
Walk-in closet
Towels/Sheets (extra fee)
Sauna
Private pool
Toaster
Game console - PS3
Game console - Nintendo Wii
Additional bathroom
Books, DVDs or music for children
Adapted bath
Roll-in shower
Shallow end
Bottle of water
Game console - PS4
Fire extinguisher
Privacy curtain
Complimentary afternoon snacks and drinks in the executive lounge
Select dates to see prices
Standard Queen Room with Two Queen Beds
2 Queen bed
28.99mΒ²
Has window
Type: Quadruple
Room all facilities
Safe
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Refrigerator
Desk
Shared bathroom
Sitting area
DVD player
Microwave
Dishwasher
Extra long beds (> 6.5 ft)
Walk-in closet
Towels/Sheets (extra fee)
Sauna
Private pool
Toaster
Game console - PS3
Game console - Nintendo Wii
Additional bathroom
Books, DVDs or music for children
Adapted bath
Roll-in shower
Shallow end
Bottle of water
Game console - PS4
Fire extinguisher
Privacy curtain
Complimentary afternoon snacks and drinks in the executive lounge
Room Description:
This spacious room features a flat-screen plasma TV, a work desk and coffee-making facilities. A microwave and small refrigerator are provided.
Room Details
King Room
1 King bed
27.87mΒ²
Type: Double
Safe
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Dishwasher
Extra long beds (> 6.5 ft)
Walk-in closet
Towels/Sheets (extra fee)
Sauna
Private pool
Toaster
Game console - PS3
Game console - Nintendo Wii
Additional bathroom
Books, DVDs or music for children
Adapted bath
Roll-in shower
Shallow end
Bottle of water
Game console - PS4
Fire extinguisher
Privacy curtain
Complimentary afternoon snacks and drinks in the executive lounge
Select dates to see prices
King Room
1 King bed
27.87mΒ²
Has window
Type: Double
Room all facilities
Safe
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Dishwasher
Extra long beds (> 6.5 ft)
Walk-in closet
Towels/Sheets (extra fee)
Sauna
Private pool
Toaster
Game console - PS3
Game console - Nintendo Wii
Additional bathroom
Books, DVDs or music for children
Adapted bath
Roll-in shower
Shallow end
Bottle of water
Game console - PS4
Fire extinguisher
Privacy curtain
Complimentary afternoon snacks and drinks in the executive lounge
Room Description:
This spacious room features a flat-screen plasma TV, a work desk and coffee-making facilities. A microwave and small refrigerator are provided.
Guest Score and Reviews
5.8/10
Fabulous
1618 Reviews
Cleanliness
5.5
Facilities
6.4
Location
5.7
Service
5.5
Konovalova
family with young children
9.0
Room was clean, nice breakfast
Deposit I feel is not necessary
April 2024
Rahul
young couple
7.0
The location was just perfect. Parking was decent but it was like CAD 35 with tax. Thankfully we had read the reviews and knew what to expect from the room. Like we knew there was no fridge and that parking costs extra so we were mentally prepared for that. Otherwise the stay was not too bad we had a decent time. Check-in and check out was also smooth.
Offcourse not having a fridge was an issue and not having a proper kettle to heat water. It would have been nice to have those appliances.
April 2024
Services & Facilities
Most popular facilities
Free Breakfast
24-Hour Front Desk
TV & Movies/Shows
Free Wi-Fi
Air Conditioning
Hair dryer
Bathtub
Shower
On-site parking
More Amenities
Food & Drinks
Free Breakfast
General
24-Hour Front Desk
Elevator
Non-smoking Property
Library
Seating Area
Languages spoken
English
French
Hindi
Italian
Portuguese
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Outdoor Recreation
Garden
Room Amenities
Cleaning Products Available
Window
Clothes Drying Rack
Closet
Fold-up Bed Available
Air Conditioning
Hair Dryer
Bathtub
Shower
Microwave
Coffee/tea Maker
Refrigerator
Security
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Wake Up Call
Laundry Services
Desk/workspace Available
Transportation
Parking Available (charges May Apply)
Parking Available
On-site Parking
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 16:00
Check-out:before 11:00
Front Desk Hours: 24/7
Groups
No special conditions apply for groups.
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs CAD 45 per day.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for CADΒ 40 per person per night when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
Children up to and including 6 years old stay for CADΒ 40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Check-in begins at 16:00 and check-out can be done until 11:00.
Interesting place to explore in close proximity to the Hotel are Saint Denis Street, National Library and Archive Centre of Quebec, St Louis Square Carre St Louis, Bibliotheque Nationale Du Quebec, Atelier Joel A Prevost studio, Cinema Egyptien, St Denis theatre, Amherst Street, Esplanade Emilie-Gamelin, Arena Camillien Houde and others.
The location was just perfect. Parking was decent but it was like CAD 35 with tax. Thankfully we had read the reviews and knew what to expect from the room. Like we knew there was no fridge and that parking costs extra so we were mentally prepared for that. Otherwise the stay was not too bad we had a decent time. Check-in and check out was also smooth.
Offcourse not having a fridge was an issue and not having a proper kettle to heat water. It would have been nice to have those appliances.
April 2024
Feras
young couple
5.0
Room cleanliness, and affordability
Knowledge of staff in processing check in. Plus, the debit machines are absolute as they don't accept tap and no debit cards!!!
April 2024
Acevedo
solo traveller
10.0
Everything is perfect
I donβt like to be where families are , children running in the always an I donβt party but I watch tv very late and some men and women knock on my door , to complain about the noise of the tv
April 2024
Talal
review category business travellers
8.0
Cleaned, comfortable,
Noise from other rooms, parking is expensive.
April 2024
LΓvia
family with young children
6.0
In my opinion, it is a hotel with a great location.
I didn't like the rooms, I thought they had a very strong smell and were old. I also found the breakfast to be very simple.
April 2024
Nehra
young couple
4.0
Place was clean
Poor breakfast quality. Poor customer service. No parking on spot even if you had paid double for the rooms.
April 2024
Kara
solo traveller
1.0
Locked out of room most of night has to get people let me in
Phone didnβt work
No converter for tv
Shampoo no conditioner but lotion
Canβt get through to hotel for any refund or anything
I know itβs cheap but customer service and be atleast given
This hotel stay ruined my first time ever in Montreal
April 2024
Verified Hotel Guest
Solo Traveler
8.0
Location is nice
Breakfast is poor. Only crabs. Bagels and croissants. No other food which is not healthy. Room isolation is poor. Everything they do in other room we can hear. No privacy
April 2024
Antonio
young couple
3.0
Location, however much homeless people and a lot of mental health on the nearby streets, at night I would not recommend walking alone
The staff do not know customer service with the customers concerns , cleaning, no tv in room as well water running in the toilet. The front desk manager only walks around and does not resolve concerns. Also the communication as the photo with the writing on the napkin sheβs communication from the cleaning staff on how to operate the toilet and stop the running of the waterβ¦ in Spanish !! And the soiled bed and towels were photos taken at 5:30 PM on my 2 nd day with no cleaning of the room after I put the sign on the door !! However the great manager on the front desk said those signs donβt work! The guest needs to ask the front desk to clean the room.. be warned of this property !!
April 2024
Cadet
family with young children
10.0
location and were excellent
everything was fine
April 2024
Rachel
family with young children
3.0
Breakfast only.
Staff were rude.
I requested a crib that never came to our room (and which i think they donβt even have to offer).
Trouble on check out because they forgot to charge for parking (and never apologized for it).
Too expensive for a place with grafites on the elevator door and mirror.
Beds were ok, no mini fridge or microwave.
May 2024
Desrosiers
family with young children
7.0
The location was perfect, probably one of the best, just a short walk to the metro and city center. I had read the reviews so I knew what to expect and was not disappointed with anything. The rooms werenβt the greatest, but for the price we paid, they were fine and looked clean. Staff was friendly and helpful.
I am lactose intolerant and also sensitive to gluten, the breakfast had 0 options for me so all I ended up only getting a black coffee (no lactose free alternative as well for the milk) and went to eat somewhere else.
May 2024
Navneet
family with young children
1.0
Breakfast was not even basic. cereals and bread really. we were atleast expecting eggs so that we are able to feed baby.
Pathetic customer service.
we were charged more when we reached the hotel as it was midnight and they took advantage of our situation as it was raining and we had baby with us.
No microwave and bar fridge in the room to store or heat up baby's milk. We asked for baby's milk and staff at midnight said they can't provide us with that. Parking was paid and it doesn't say that on the website. Rooms were not clean. Sheets were clearly not changed.
On top of evrything even after paying parking there was a notice on our car to pay 100 dollars in the morning and we had to go to reception to explain that we have already paid.
May 2024
Queeneth
family with young children
1.0
Nothing. I regret staying there
They collected security deposits of 250CAD twice making a total of 500 CAD from me, and they refused to refund any of the deposits till date. They are not responding to my mails and they no longer respond to my calls. I am not based in Montreal . I only went there for rest and recreation.
I consider this act fraudulent, but what can I do?
May 2024
KaΓ§ar
family with young children
4.0
Location was the best thing about this place
Breakfast is worth nothing and it was a bad surprise having to pay 35$ for 1 night parking space without informing the clients beforehand - everything we had to pay for was explained one by one with the respective prices but there was no information about the parking charge, it made us believe that it would be free! Had I known that I would have to pay 35$ for the parking, I would have taken a more expensive hotel with free parking option!
May 2024
Christine
family with young children
4.0
What I liked about the Lelux Hotel was that it was easy to walk to restaurants and to Old Town Montreal.
Walking into the front desk area, the area was very dusty, dirty windows, and the side tables had water stained marks on the tables.
Our room was clean but lacked in a couple of areas.
I'm not sure if this is a Montreal thing or what, but they do not give out hair condition or lotion for your rooms?
My comforter had a big tear, and there was blood stain on it...Yuk!
The neighborhood looked very sketchy, and the building beside it was dilapidated and condemned. Will not stay here again.
May 2024
Elfren
solo traveller
7.0
The location was very close to everything, close to transit, and close to some restaurants. Bed was comfy.
I appreciate having free breakfast every morning. However, on the first day there were sausages but for the rest of the week, there was no sausages. Can the breakfast be consistent?
May 2024
Ekaterina
family with young children
6.0
Good location, quiet hotel, nice breakfast
Long lines at check-in, cold room (heating didn't work), window closer was broken, water drainage in bathtub was working poorly (water didn't drain for an hour or two), no slippers available, there was someone's hair in the towels
May 2024
Marinus
solo traveller
1.0
The location
The whole security deposit thing is a scam
I came in the night and checked in after an hour because reception was messed up
May 2024
Gina
family with young children
7.0
Good location
Poor breakfast. There was no too much options. Was the same every day and just cereal, cold milk and bread
May 2024
S
review category business travellers
3.0
The location
The building too old, dirty and charged for breakfast and parking separately. It was very expensive for the price and the actual quality
May 2024
Orhun
young couple
6.0
Close to central everything
The shower head wasnt working and they are understaff. It took a whole day to fix the shower head. Toilet paper only provided on second day
May 2024
Herbert
family with young children
9.0
Didnt not spend too much time in the hotel. But the staffs are very accomodating.
May 2024
Michi514rivers
solo traveller
1.0
Absolutely NOTHING
I'm a transgender woman and the young lady manning the front check-in desk was going out if her way to insert the word "Sir " into as many places as she could with that being said I was there at like 1130 am made an appointment from the app . There's being kinky and there's being just nasty..
I had all my IDs and passport stolen at a music festival 2 weeks ago and as such I was careful to look in the legal language and anything in regards to needing a photo I'd to check in and the ONLY instance I found was a mention about if you do t have a credit card then you can leave a 250$depeosit or have 2 govt issued photo IDs no where did it ever say that I needed to produce one no matter whAt to check in to my room. . that being said time from booking the hotel to walking in their front door was literally 5 minutes . So I doubt they lost the ability to rent that room again because of 5 minutes when THEY THEMSELVES cancelled my order and trained to get me in trouble..well that's rediculous and truly shady business practice a d the 2 young ladies making audible comments about me being Transgender and I was a bit descheveled from a long voyage when I arrived at the hotel so I'm pretty sure it was just the fact that I'm Trans and it/me doesn't go to well together with their strict " Muslim moral codes " and all and they still had the audacity to charge me for a room that I didn't cancel they did . I made every effort to look for any mention of keys and not a sole around there would help me..
May 2024
Stephen
with friends
5.0
The location is perfect , easy access to the Metro and buses .
Didnβt like the fact that I was being Over charged by Staff even though I had booked way in advance , I made my reservations through Booking.com and had reserved to pay at property a total of $680 + tax 145 , got to check in and was asked to pay $1250 , had I not raised a complaint in asking why I was being overcharged I would have had to pay so this is quite frustrating as the young lady blamed not having communication from Booking for my reservation hence the additional payment which didnβt make any sense .
May 2024
Claude
young couple
5.0
The location is okay, it's closed to the public transportation
The breakfast is monotonous, with the same menu every day. The rooms don't even have a microwave, and the kitchen microwave is not accessible. The hotel doesn't provide a receipt when you pay; they always claim to have a problem with their printer. The worst part is that I never got back the deposit I left over a month ago. The hotel confirms they have refunded it, but my bank says they haven't received it, and it's been almost two months.
Unreliable regarding the deposit; after almost 2 months, I still haven't gotten my deposit back! Theu nerver answer the phone!
May 2024
Ritesh
family with young children
1.0
Terrible service
May 2024
George
young couple
8.0
Excellent location in Quartier Latin, within walking distance of most sites in Montreal. The rooms are large, comfortable and well equiped. The reception staff are friendly and efficient. There was free continental breakfast.
Everything was fine.
May 2024
John
solo traveller
8.0
Comfortable, clean and quiet room, prompt housekeeping.
No fridge or microwave (not sure if I missed it on the listing)
Breakfast runs out of pastries and bagels by 9am - cereal and bread only.
May 2024
Nasir
group
1.0
Just the location because it was in downtown
Very poor breakfast, very poor service,
Not clean at all, there were cockroaches in the room and in the bathroom, The bathroom drain was clogged, coffee maker was very dirty and we couldnβt use itβ¦β¦
May 2024
Randy
group
7.0
The room was comfortable and quiet. It is in a great location near the gay village and the Metro stop. It was a great hotel for the money we paid. It also offered a free continental breakfast which is always a nice bonus when travelling.
There was no phone in our room. I had to go to the front desk to inform them that our TV wasn't working and there was no phone in the room. I didn't want to get charge for a missing phone. Also they charge a $250 security deposit which I find rather steep for a one night stay.
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