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Hotel Champlain

115 Rue Sainte-Anne | Quebec City, QUEBEC G1R 3X6, CA
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Hotel Champlain - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Quebec City
Excellent room comfort & quality
Most popular facilities
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi
Air Conditioning
Hair dryer

Hotel Champlain - Quebec City

Nestled among 400-year-old buildings and ideally placed within the walls of Old Quebec, this exceptional boutique hotel provides state-of-the-art amenities, comfortable accommodations and is seconds from major attractions. The Hotel Champlain features an unrivaled location only steps from the area's best restaurants, shopping centers and historical sites. Visit beautiful Noter Dame Cathedral, spend the day at the Museum of Civilization, or stroll through scenic Battlefield Park (Parc des Champs de Bataille), all located nearby.

Start the morning at Hotel Champlain with a delicious breakfast for an additional charge, or enjoy free cappuccinos and espresso, available 24-hours a day. Relax after a long day in cozy guestrooms, furnished with goose-down duvets, mini-refrigerators and iPod compatible radios. License Number(s): 056700.

Rooms Types
Standard  Room room in Hotel Champlain
Room Details
Standard Room
1 Queen bed 20.9mยฒ Type: Double
Telephone Fax Hairdryer Wake-up service/Alarm clock Desk Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Sauna Toaster Books, DVDs or music for children Adapted bath Roll-in shower Bottle of water Fire extinguisher Key access Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Access to private pool

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Superior Queen Room room in Hotel Champlain
Room Details
Superior Queen Room
1 Queen bed 27.87mยฒ Type: Double
Telephone Fax Hairdryer Wake-up service/Alarm clock Desk DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Sauna Toaster Books, DVDs or music for children Adapted bath Roll-in shower Bottle of water Fire extinguisher Key access Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Access to private pool

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Deluxe Queen Room with Two Queen Beds room in Hotel Champlain
Room Details
Deluxe Queen Room with Two Queen Beds
2 Queen bed 37.16mยฒ Type: Double
Telephone Fax Hairdryer Wake-up service/Alarm clock Desk DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Sauna Toaster Books, DVDs or music for children Adapted bath Roll-in shower Pool cover Bottle of water Fire extinguisher Key access Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Access to private pool

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Junior Suite room in Hotel Champlain
Room Details
Junior Suite
1 King bed 37.16mยฒ Type: Suite
Bathtub Safe Telephone Fax Hairdryer Wake-up service/Alarm clock Radio Desk DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Sauna Dryer Toaster Books, DVDs or music for children Adapted bath Roll-in shower Pool cover Bottle of water Game console - Xbox One Fire extinguisher Key access Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Access to private pool

Select dates to see prices

Guest Score and Reviews
8.3 /10

V. good

480 Reviews

Cleanliness
8.0
Facilities
7.8
Location
8.7
Service
7.8

Clark

young couple

9.0

Good location to old town

Current weather

April 2024

Arthur

family with young children

9.0

Seriously, the coffee machine opposite the front desk was really good. The fireplace in the lobby was great and the check in clerk was very helpful in giving suggestions for restaurants. Finally, the hotel has a parking lot which was really helpful.

The side of the hotel that we stayed at didn't have an elevator, but at least our room was only one flight upstairs.

April 2024

Services & Facilities

Most popular facilities
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi
Air Conditioning
Hair dryer
Shower
Family Rooms
On-site parking
More Amenities
Food & Drinks
Bar
Vending Machine
General
24-Hour Front Desk
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Professional Cleaning Services
Staff Trained In Safety Protocol
Languages spoken
English
French
Media & Technology
Free Wi-Fi
Room Amenities
Cleaning Products Available
Air Conditioning
Hair Dryer
Shower
Coffee/tea Maker
Refrigerator
Heating
Smoke Alarms
Fire Extinguishers
Soundproof Rooms Available
Telephone
Kitchenware
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Desk/workspace Available
Transportation
On-site Parking
Health Services
First Aid Kit Available
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: before 11:00

Front Desk Hours: 24/7

Internet

WiFi is available in all areas and is free of charge.

Parking

Public parking is possible on site (reservation is needed) and costs CAD 25 per day.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 11 years old stay for free when using an existing bed. Children from 12 years old to 17 years old stay for CADย 25 per person per night when using an existing bed. You haven't added any cots. You haven't added any extra beds. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Hotel Champlain FAQs

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All Amenities
Food & Drinks
Bar
Vending Machine
General
24-Hour Front Desk
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Professional Cleaning Services
Staff Trained In Safety Protocol
Languages spoken
English
French
Media & Technology
Free Wi-Fi
Room Amenities
Cleaning Products Available
Air Conditioning
Hair Dryer
Shower
Coffee/tea Maker
Refrigerator
Heating
Smoke Alarms
Fire Extinguishers
Soundproof Rooms Available
Telephone
Kitchenware
Blackout Curtains
Family Rooms
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Desk/workspace Available
Transportation
On-site Parking
Health Services
First Aid Kit Available
All Guest Score and Reviews
8.3 /10

V. good

480 Reviews

Cleanliness
8.0
Facilities
7.8
Location
8.7
Service
7.8

Clark

young couple

9.0

Good location to old town

Current weather

April 2024

Arthur

family with young children

9.0

Seriously, the coffee machine opposite the front desk was really good. The fireplace in the lobby was great and the check in clerk was very helpful in giving suggestions for restaurants. Finally, the hotel has a parking lot which was really helpful.

The side of the hotel that we stayed at didn't have an elevator, but at least our room was only one flight upstairs.

April 2024

Lynette

group

9.0

Did not have breakfast

Parking availability

April 2024

Niddu

family with young children

9.0

Right in the middle of old town quebec, walking distance from all the attractions. Nice comfy room. Great supportive staff.

Just on the last day, we had put the card to clean the room but it was cleaned. Otherwise all was good

April 2024

Shirley

young couple

10.0

The breakfast choices were good. We were thrilled they allowed our furbabies to stay. Bed was super comfortable. Room was clean. The staff were amazing! You need to book your parking space in advance. So glad we did as parking in the city is challenging!

The dining area was far too hot.

May 2024

Warren

family with young children

9.0

Great hotel in the middle of old town. Easy access to everything. Staff so lovely and bed was comfortable.

The floors in the room were not clean.

May 2024

Melissa

young couple

10.0

The location was very convenient and close to everything. The staff were very friendly and accommodating.

The only thing that was inconvenient was their parking situation. They claim they cannot accommodate large vehicles, but in fact, they can. However, there is an additional parking lot available for a fee. Despite this minor issue, everything else was excellent. The parking lot was conveniently located near the hotel, making it easy to access.

May 2024

Fernanda

family with young children

8.0

Location is perfect. The room we stayed had a great size for a family and the bed was comfortable. Loved the breakfast.

May 2024

Amy

family with young children

9.0

Great location, close to all the main attractions. Staff were very friendly and helpful. Would stay here again.

Would be nice to have a kettle to make some tea or hot water. But they do have a machine downstairs in the lobby.

May 2024

Gaby

young couple

7.0

Central location

Car parking very tight

May 2024

Angela

with friends

7.0

Right in the middle of the old town

Had to carry luggage up the stairs in the old part. Would have liked assistance to carry suitcase up the stairs

May 2024

Anne

young couple

8.0

Buffet breakfast was convenient. Room and bathroom spacious and comfortable, beds good. We come here for the central location in old town.

Confusion over rights to parking in garage. On arrival we were told we could park on second night but not first night, till we protested. Cable TV has numerous listings under Guide but only about 5 channels that don't require subscription/payment. Not very welcoming.

May 2024

Adrianna

young couple

7.0

Close to a lot of things!

A towel bar in the bathroom would be helpful!

June 2024

Armagan

family with young children

9.0

Location and staff

No view from the windows

June 2024

Paul

young couple

10.0

The staff was very friendly and professional, the location was close to restaurants , main attractions and parking. The buffet breakfast was very good. All the personnel spoke English and French.

Nothing we didn't like.

June 2024

Isabel

young couple

8.0

Location is perfect. The hotel is located in old Quebec City. Super convenient in getting to the tourist spots just in a few minutes. Room is very clean and spacious. If you take train to Quebec City with medium or large luggage, better take a taxi to the hotel. Otherwise you had to go upward slope and stairs by walking to the hotel.

The air conditioner in the room was very noisy.

June 2024

Garry

group

8.0

We loved the location everything was within walking distance, the location was in old Quebec and u couldn't get a better place for the price. The breakfast room was congested. Breakfast was 14.00 and perfect for price.

Booking. Com could do better in explaining about hotel and parking, please be directly through the hotel otherwise parking is hastle

June 2024

Safi

family with young children

6.0

Good location, welcoming staff, good breakfast.

Pillows were not at all comfortable. Very firm and high. Woke up with neck pain.

June 2024

Christopher

family with young children

10.0

Close and very convenient to all the tourists attractions in the old Quebec.

June 2024

Ming

young couple

8.0

Bed was comfy. Shower was good. Room was spacious. Staff were friendly and efficient.

Breakfast wasnโ€™t as good as expected and they ran out of items at 9:30 when we got there. Eggs were dry.

June 2024

Camilla

family with young children

8.0

Within walking distance of most parts of the old city. Friendly and helpful staff.

The breakfast was disappointing.

July 2024

Corporate

solo traveller

10.0

Rooms were quiet, bed comfortable, access to every thing walking was excellent.

July 2024

Iman

family with young children

7.0

Hotel Champlain is at a great location, St Anne street is a beautiful one in upper town and offer great line of restaurants and just a short walk from Dufferin Terrace. Hotel concierge service is great, buffet menu is quite well.

Specific Bad experience with a particular staff (Moki) The buffet conductor made a comment about the amount of omelette that my husband had taken on his plate, the staff commented that he should leave some of it for other guests. There are couple of things to note here - the buffet area is very small, inadequate for the number guests using facilities during Canada Day weekend stay. The staff made this comment without being aware that my husband was taking that plate of omelette for 4 of us in the family not just for him. We had our parents travelling with us both senior citizen so instead of them holding up lines in already small area we tried to be smart and took breakfast items at once for all 4 of us. My husband did clarify the situation to him after which he did shut up but did not apologize for this snide remark. It was quite an unpleasant experience.

July 2024

Kay

family with young children

3.0

Good location

check in arrangement

July 2024

Denise

group

8.0

The room is big, comfortable bed & bath tubs Hotel location is very convenience. Hotel pets friendly with i love the most.

Air conditioning a bit old and noisy Breakfast not many choices The hold ways look a-bit dirty with old flooring

July 2024

Genevieve

young couple

5.0

Close to restaurant and attractions.

Small. Shower had mold. No bath mat. Have to reserve parking.

July 2024

Jasleen

family with young children

10.0

Clean, quite and in the heart of Old Quebec. Eveeything was walking distance. Restaurants are all close by.

Parking. If you have a big vehicle, and we did (Dodge Durango), it would be VERY tight to squeeze in.

July 2024

Paulboro

family with young children

8.0

Location and comfort were great!

Parking is limited, but that is what you can expect all over the Old City.

July 2024

Bayan

young couple

8.0

Nice little hotel, with nicely done up room. Great location within walking distance of interesting parts of town.

No parking. And breakfast is okay but has to be booked in advance, and food ran out before official end of breakfast service.

July 2024

Griselda

family with young children

10.0

Friendly staff. I like the fact they have partnership with another parking garage to park the vehicle. Hotel is located to everything ( shops & restaurants). I will stay here again!

July 2024

Jelena

family with young children

4.0

Breakfast was fine. And the lady that works in the kitchen was very nice, she helped me with French so I could use an app for street parking.

Outdated furniture, old carpet, leaking shower head. Had to park in different spot but it was easier to stay on the street over night, hotel has its own parking but apparently I havenโ€™t booked the spot. Not worth the many I payed for one night.

July 2024

Lisa

young couple

7.0

Perfect location, loved the complementary coffee in lobby, on site parking was great

Very slow elevator, bathroom needs updating, I put out the sign to have the room cleaned and it did not happen

August 2024

Jessica

young couple

10.0

Took a junior suite. Good sized room. Liked the amenities. The fireplace without heat option was cool. Great views. The whole location was always clean. Staff was very polite and helpful whenever asked. Easy walk to everything in this part of the city.

The elevator was silent, but way too slow. Especially when waiting on the main floor.

August 2024

Bob

family with young children

10.0

The staff was extremely helpful and responsive. We had a great experience and would love to stay again. Thank you!

Did not have a bad experience. We had a television that was not working due to a bad cableโ€ฆ.it was immediately addressed and attended to. Great experience!

August 2024

Wendy

young couple

9.0

Thรฉ location was fabulous, the room was very comfortable and the staff were exceptional.

August 2024

Sagar

family with young children

9.0

a) Location b) Cozy Room and Coffee machine in the lobby c) Staff friendliness d) Cleanliness

a) Creaky noise on the floor.

August 2024

Shen

young couple

10.0

Great location in the old town Quebec city, very reasonable price. Plenty of street parking around the area.

Nothing

September 2024

Kenneth

young couple

8.0

Great location. Paid for parking on the property and walked everywhere. You pay additional for the breakfast buffet which was good. Bed was very comfortable. Room had a couch, chair, and a dinette set, so plenty of room to move around and places to sit that werenโ€™t the bed. Room was very quiet. Older property but well maintained.

Door was hard to open but we managed. Hard to roll the baggage cart from your car into the lobby.

September 2024

Sandra

young couple

9.0

Good location, easy walking distance to everything.

I booked online but did not see anything about having to reserve a parking place at the hotel. We had to park further away, which was not too bad but less convenient if you needed anything from the car. Especially when it happened to be raining part of the time.

September 2024

Barbara

family with young children

7.0

The location was excellent. Close to everything in Old Quebec.

The parking was difficult. They were slow to clean our room. Felt breakfast was overpriced.

September 2024

Shelley

young couple

9.0

Excellent location. Very clean. Very comfortable lobby and breakfast rooms.

Limited parking onsite. Have to reserve in advance to ensure a spot which was not aware of. Had to park at another location which was nearby and worked out fine.

September 2024

Luanne

young couple

6.0

The location is fantastic. Close to old Quebec and Rue Saint Jean.

It is a bit run down. The fan in the bathroom and light were filthy. The Air Conditioner made a funny noise all night.

September 2024

Elizabeth

young couple

9.0

Its location was perfect, staff and room

Nothing

September 2024

Keith

young couple

8.0

The coffee machine. The staff was accommodating and friendly.

Breakfast was generic. We could of used an elevator to get to the penthouse

September 2024

David

young couple

8.0

Good breakfast, friendly staff, comfortable bed.

Our room was a bit worn in various ways; needs some renovating.

September 2024

Susan

young couple

9.0

Very close to all the goings on and places to be in old Quebec. Parking within a 10 minute walk. Front desk staff made check in easy. The room was spacious, clean and so well appointed. They even gave us great directions for our drive out of the city.

Nothing

October 2024

Nadya

solo traveller

8.0

Very comfortable bed. Clean sheets and towels. Powerful shower in bath. Coffee maker in the room. Good location for all the areas of interest in Quebec City.

Lift very slow. Breakfast mediocre. Takes a refundable 150CAD deposit for damages. No daily cleaning unless you request it. Some areas of hotel need maintenance/upgrading.

October 2024

Marnie

family with young children

10.0

We loved our little brick walled room. The hotel was very clean and comfortable The bed was great and because of the quietness, we slept very well.. Amazing , amazing location.

October 2024

Elaine

family with young children

10.0

Friendly and helpful staff, decent breakfast, comfortable room. Very close to everything you want to see.

You have to remember to ask them to clean your room for each night you are there. If you are not used to doing that, you may forget and your room doesn't get cleaned.

October 2024

Arpitha

family with young children

8.0

Excellent location, good coffee, comfortable rooms. Parking spots are good if you have a small car.

October 2024

Cynthia

young couple

8.0

Great staff. Great coffee machine

The breakfast was just okay, go to the local bakeries!

October 2024

Richard

young couple

10.0

Great location nice people

October 2024

Louis

young couple

9.0

Location was terrific!! Clean and friendly staff. Only two minor issues..very small car spaces and slow elevator..only one. But fantastic hotel overall!!

Slow elevator..only one elevator and small car parking spaces.

October 2024

Diane

family with young children

9.0

Location and decor

Would have loved a rooftop deck.

October 2024

Jill

young couple

8.0

Very clean and the staff very friendly and accommodating. Also the location was excellent for exploring the city.

The parking lot was rather small and somewhat difficult to maneuver into and out of the space. On a more positive note it was very convenient to have a parking space so central at all.

October 2024

Philip

young couple

8.0

Excellent coffee machine in the lobby. Great centralized location in Old Quebec City. Easy walk to all the touristy spots.

Parking needed to be reserved. Very limited on-site. There are parking garages around the city for about $25 overnight.

October 2024

Xiaoyi

family with young children

9.0

1. Room is spacious and clean 2. Very quiet 3. Pet-friendly and there were even pet bowls prepared in the room! That was a surprisingly warm and sweet welcome! 4. Staff were very nice and recommended a few good pet-friendly restaurants to us 5. Location is perfect 6. On-site parking

Honestly nothing I really didn't like. I would choose this hotel again if I come back to Quebec city. Maybe one small thing, if the hotel allows dog to be alone in the room for 1 hr or a short-time that would be amazing, as it would allow us to explore more great food nearby. As you know, with dog there aren't many options of restaurants.

October 2024

Peter

family with young children

9.0

Stayed for one quick night before heading to Lagos. Staff was friendly and helpful. Breakfast was great!

October 2024

Elliot

family with young children

8.0

Good location. Staff is very pleasant and helpful for directions and suggestions. Bed is comfortable. Room was quiet. Make sure to reserve paid parking behind hotel ahead of arrival or download local parking app. Good coffee available in lobby all day.. Cute wine setup for happy hour. Never saw vending type machine for different wines! Lots of restaurants within walking distance. Fun to explore this walking city. Bring comfy shoes!

Small room which has 1 chair with ottoman along with basics. Bed has flat sheet on bottom which doesn't stay down.. Breakfast is convenient but just ok..

October 2024

Janice

young couple

7.0

A little less expensive

Didnโ€™t feel cozy

November 2024

Sung-joo

young couple

9.0

Location was excellent with everything we wanted to see in walking distance, but also quiet and safe. The premises were very well managed and the room was clean and well equipped. A great stay overall.

Some parts of the room felt old - the door knob on the shower wouldn't shut unless closed a certain way for example. We felt the breakfast we paid for one morning was not at all worth the price, items were very basic and limited.

November 2024

Nitesh

group

8.0

Location is amazing Value for money too Room are big and I like it

Nothing special

November 2024

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