Hyatt Centric Gran Via Madrid

Gran Via 31 | Madrid, 28013, ES

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Highlights

Front desk [24-hour]

Great for activities

Located in heart of Madrid

Excellent room comfort & quality

Hyatt Centric Gran Via Madrid - Madrid

Nestled in the heart of Madrid's iconic Gran Vía, Hyatt Centric Gran Vía Madrid serves as the perfect launchpad for exploring the city's vibrant culture and history. The hotel features 159 rooms, including 16 suites, each thoughtfully designed with custom furnishings that blend Madrid's dynamic spirit with contemporary comfort. On the ground floor, Ondas, our lobby bar, pays tribute to Spanish music and the legendary musicals that have graced Gran Vía.

It's an inviting space to enjoy gourmet coffee, vermouth, or light snacks in a warm, melodic ambiance. Ascend to the first floor to discover Hielo y Carbón, where the innovative 5Senses dining experience awaits. This culinary journey is designed to engage all five senses, offering meticulously crafted dishes complemented by an impressive wine selection.

During the summer months, our rooftop terrace, El Jardín de Diana, transforms into a tribute to the Balearic essence. The seasonal menu features Mediterranean-inspired cuisine and cocktails that transport guests to the heart of the archipelago. Additional amenities include a 24-hour fitness center, complimentary Wi-Fi throughout the hotel, and round-the-clock room service.

Conveniently located just a 45-minute metro ride from Adolfo Suárez Madrid-Barajas Airport, the hotel is steps away from landmarks like Puerta del Sol, Plaza de Callao, El Retiro Park, and the Literary Quarter. Top Amenities: • Complimentary Wi-Fi throughout the hotel • Family-friendly and nonsmoking rooms • 24-hour fitness center • Three distinctive dining venues: o Ondas (lobby bar): Gourmet coffee, vermouth, and light bites with a musical flair o El Jardín de Diana (rooftop): Balearic-inspired cocktails and relaxed dining o Hielo y Carbón (first floor): 5Senses dining experience for a sensory-rich dinner • Accessible facilities for guests with mobility needs • 24-hour reception and concierge services • In-room tea and coffee-making facilities • Varied breakfast options, including buffet and à la carte selections at Hielo y Carbón.

8.9/10

V. good

1093 Reviews

We found that excellent service and a very clean property. The room was comfortable and nicely maintained.

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Good to know

Check-in

from 15:00

Check-out

until 15:00

Pets Policy

Pets are allowed

Getting around

Train Stations

Callao 0.2 km

Sol 0.3 km

Rooms Types

Room Details

Double Room with Two Double Beds

2 Full bed 35m² Type: Triple

Internet facilities Shower Video games Bathtub Towels/Sheets (extra fee) Sauna Pay-per-view channels Extra long beds (> 6.5 ft) Telephone Fax Stovetop Hairdryer Wake-up service/Alarm clock Bottle of water Privacy curtain Fold-up bed Desk Shared bathroom Sitting area Complimentary evening snacks and drinks in the executive lounge DVD player Microwave Additional bathroom

Select dates to see prices

Double Room with Two Double Beds image 1

Double Room with Two Double Beds image 2

Double Room with Two Double Beds image 3

Double Room with Two Double Beds image 4

Double Room with Two Double Beds image 5

Double Room with Two Double Beds image 6

Double Room with Two Double Beds image 7

Double Room with Two Double Beds image 8

Double Room with Two Double Beds

2 Full bed

35m²

Has window

Type: Triple

Room all facilities

Internet facilities

Shower

Video games

Bathtub

Towels/Sheets (extra fee)

Sauna

Pay-per-view channels

Extra long beds (> 6.5 ft)

Telephone

Fax

Stovetop

Hairdryer

Wake-up service/Alarm clock

Bottle of water

Privacy curtain

Fold-up bed

Desk

Shared bathroom

Sitting area

Complimentary evening snacks and drinks in the executive lounge

DVD player

Microwave

Additional bathroom

Room Description:

Featuring side street views, this room includes modern décor, a 55-inch flat-screen TV with access to Chromecast, a minibar with local beverages, a coffee maker and tea facilities, and individually controlled heat and air conditioning. The bathroom comes with free toiletries, a rain shower, and a hairdryer.

Room Details

King Room with Terrace and Gran Via View

1 King bed 30m² Type: Double

Internet facilities Shower Bathtub Towels/Sheets (extra fee) Sauna Pay-per-view channels Telephone Fax Stovetop Hairdryer Wake-up service/Alarm clock Bottle of water Game console - Xbox 360 Desk Shared bathroom Sitting area DVD player Microwave Additional bathroom Video games Extra long beds (> 6.5 ft) Privacy curtain Fold-up bed Complimentary evening snacks and drinks in the executive lounge Toilet with grab rails

Select dates to see prices

King Room with Terrace and Gran Via View image 1

King Room with Terrace and Gran Via View image 2

King Room with Terrace and Gran Via View image 3

King Room with Terrace and Gran Via View image 4

King Room with Terrace and Gran Via View image 5

King Room with Terrace and Gran Via View image 6

King Room with Terrace and Gran Via View image 7

King Room with Terrace and Gran Via View image 8

King Room with Terrace and Gran Via View

1 King bed

30m²

Has window

Type: Double

Room all facilities

Internet facilities

Shower

Bathtub

Towels/Sheets (extra fee)

Sauna

Pay-per-view channels

Telephone

Fax

Stovetop

Hairdryer

Wake-up service/Alarm clock

Bottle of water

Game console - Xbox 360

Desk

Shared bathroom

Sitting area

DVD player

Microwave

Additional bathroom

Video games

Extra long beds (> 6.5 ft)

Privacy curtain

Fold-up bed

Complimentary evening snacks and drinks in the executive lounge

Toilet with grab rails

Room Description:

Featuring a private terrace with city views, this room includes a 55-inch flat-screen TV with access to Chromecast, a coffee maker and tea facilities, individually controlled heat and air conditioning, and a minibar with local beverages. The private bathroom comes with free toiletries, a rain shower, and a hairdryer.

Room Details

King Room with View

30m² Type: Double

Internet facilities Shower Bathtub Towels/Sheets (extra fee) Sauna Pay-per-view channels Telephone Fax Stovetop Hairdryer Toaster Wake-up service/Alarm clock Bottle of water Game console - Xbox 360 Desk Shared bathroom Sitting area DVD player Microwave Additional bathroom Video games Extra long beds (> 6.5 ft) Walk-in closet Privacy curtain Fold-up bed Complimentary afternoon snacks and drinks in the executive lounge Complimentary evening snacks and drinks in the executive lounge Roll-in shower

Select dates to see prices

King Room with View

30m²

Has window

Type: Double

Room all facilities

Internet facilities

Shower

Bathtub

Towels/Sheets (extra fee)

Sauna

Pay-per-view channels

Telephone

Fax

Stovetop

Hairdryer

Toaster

Wake-up service/Alarm clock

Bottle of water

Game console - Xbox 360

Desk

Shared bathroom

Sitting area

DVD player

Microwave

Additional bathroom

Video games

Extra long beds (> 6.5 ft)

Walk-in closet

Privacy curtain

Fold-up bed

Complimentary afternoon snacks and drinks in the executive lounge

Complimentary evening snacks and drinks in the executive lounge

Roll-in shower

Room Description:

Featuring views of Gran Vía Street, this room includes a work space with desk, a 55-inch flat-screen TV with access to Chromecast, a coffee maker and tea facilities, individually controlled heat and air conditioning, and a minibar with local beverages. The private bathroom comes with free toiletries, a rain shower, and a hairdryer.

Room Details

Executive Suite

1 Full bed 57m² Type: Suite

Select dates to see prices

Executive Suite

1 Full bed

57m²

Has window

Type: Suite

Room all facilities

Internet facilities

Shower

Bathtub

Towels/Sheets (extra fee)

Sauna

Pay-per-view channels

Telephone

Fax

Stovetop

Hairdryer

Wake-up service/Alarm clock

Bottle of water

Game console - Xbox 360

Desk

Shared bathroom

Sitting area

DVD player

Microwave

Additional bathroom

Video games

Extra long beds (> 6.5 ft)

Privacy curtain

Fold-up bed

Complimentary evening snacks and drinks in the executive lounge

Room Description:

Featuring views of Madrid, this spacious room includes modern décor, a 55-inch flat-screen TV with access to Chromecast, a coffee maker and tea facilities, individually controlled heat and air conditioning, and a minibar with local beverages. The private bathroom comes with free toiletries, a rain shower, a bath, and a hairdryer.

Guest Score and Reviews

8.9 /10

V. good

1093 Reviews

Cleanliness

8.9

Facilities

9.4

Location

9.2

Service

9.3

Lawanda

young couple

9.0

We found that excellent service and a very clean property. The room was comfortable and nicely maintained.

Nothing major to mention.

October 2026

Georgianna

group

7.0

Overall, the hotel was easy to find and the staff were welcoming. The room was clean and comfortable.

October 2026

Services & Facilities

Most popular facilities

Coffee shop

Pets Allowed

24-Hour Front Desk

Pets allowed (charges may apply)

Shared lounge/TV area

Free Wi-Fi

Room service available

Room Service

Air Conditioning

More Amenities

Accessibility

Facilities For Disabled Guests Available

Audible Alarm

Fitness Activities

Fitness Center

Food & Drinks

Bar

Restaurant(s)

Coffee Shop

Food Delivery

Restaurant (special Diets Available)

Takeout Dining Services Available

Wine/champagne

Fruits

General

Pets Allowed

24-Hour Front Desk

Elevator

Non-smoking Property

Electronic Room Key

Private Check-in/check-out

Pets Allowed (charges May Apply)

Non-Smoking Rooms Available

Sanitation Procedures

Staff Follow All Safety Protocols As Directed By Local Authorities

Free Face Masks

Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed

Contactless Check-in/out

Daily Disinfection

Physical/social Distancing Guidelines

Protective Screen Or Physical Barriers In Appropriate Areas

Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines

Hand Sanitizer In Guest Accommodation And Key Areas

All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized

Professional Cleaning Services

Kid Friendly

Babysitting/Child Services

Kid-friendly Dining

Strollers

Baby Safety Gates

Media & Technology

Mobile App For Room Service

Shared Lounge/TV Area

Free Wi-Fi

Room Amenities

Room Service Available

Room Service

Safety Deposit Box

Air Conditioning

Heating

Smoke Alarms

Fire Extinguishers

Balcony/Terrace

Soundproof Rooms Available

Ironing Amenities

Family Rooms

Allergy-free Rooms Available

Security

CCTV Security In Common Areas

24-hour Security

Services and Conveniences

Luggage Storage & Lockers

Daily Housekeeping

Cashless Payment Available

Concierge Services

Invoices

Pet Basket

Pet Bowls

Laundry Services

Tour Services

Transportation

Shuttle Service (charges May Apply)

Health Services

Process In Place To Check Health Of Guests

First Aid Kit Available

Access To Health Care Professionals

Business facilities

Meeting/Banquet Facilities

Fax/photocopying

Show All Amenities

Property Policies

Check-in and Check-out Times

Check-in: after 15:00

Check-out: before 12:00

Front Desk Hours: 24/7

Internet

WiFi is available in all areas and is free of charge.

Parking

No parking available.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 12 years old stay for free when using an existing bed. Children up to and including 12 years old stay for € 50 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Property Surroundings

Gran Via 31 | Madrid, 28013, ES