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Petit Palace Santa Bárbara

Plaza Santa Barbara 10 | Madrid, 28004, ES
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Petit Palace Santa Bárbara - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Madrid
Excellent room comfort & quality
Most popular facilities
Pets Allowed
24-Hour Front Desk
Pets allowed (charges may apply)
Free Wi-Fi
Room service available
Room Service

Petit Palace Santa Bárbara - Madrid

Set 66 feet from Alonso Martínez Metro Station, Petit Palace Santa Barbara offers stylish accommodations with free WiFi. Located on a small palace, in the neighborhood of Chamberí, the rooms and apartments feature striking, contemporary décor with modern furnishings. All air-conditioned accommodations comes with a flat-screen TV.

The Petit Palace Santa Barbara offers a buffet breakfast. There is also a bar on the patio which is open in the evenings. Other facilities include the restaurant The Place to Be.

It offers international cuisine, a mix of healthy and modern signature dishes. Guest can enjoy the terrace of the restaurant where a lounge area is located and a large variety of cocktails is offered. Electric scooter rental is also available subject to availability.

Located in Madrid’s Chamberí district, the Santa Barbara is a 5-minute walk from Gran Vía, Colón Square and the nightlife of Chueca. Santiago Bernabeu Football Stadium is only 3 metro stops from the accommodations. Barajas Airport can be reached in 30 minutes from Alonso Martínez Metro Station.

Staff at the 24-hour reception can provide information on Madrid’s many attractions. There are also bicycles, which guests can use for free.

Rooms Types
Double or Twin Room (1-2 Adults) room in Petit Palace Santa Bárbara
Room Details
Double or Twin Room (1-2 Adults)
2 Twin bed 20m² Type: Twin/Double
Shower Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Oven Stovetop Toaster Game console - PS2 Additional bathroom Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector

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Triple Room room in Petit Palace Santa Bárbara
Room Details
Triple Room
1 Twin bed 25m² Type: Triple
Shower Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Oven Stovetop Toaster Game console - PS2 Additional bathroom Fire extinguisher Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector

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Quadruple Room (4 Adults) room in Petit Palace Santa Bárbara
Room Details
Quadruple Room (4 Adults)
1 Bunk bed 25.5m² Type: Quadruple
Shower Bathtub Pay-per-view channels Fax Hairdryer Wake-up service/Alarm clock Hot tub Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Oven Stovetop Toaster Game console - PS2 Additional bathroom Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector

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Apartment (6 Adults) room in Petit Palace Santa Bárbara
Room Details
Apartment (6 Adults)
1 Queen bed,2 Bunk bed 54.5m² Type: Apartment
Shower Bathtub Pay-per-view channels Fax Hairdryer Wake-up service/Alarm clock Hot tub Balcony Desk Shared bathroom Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Wireless internet Oven Stovetop Toaster Game console - PS2 Ocean view Mountain view Additional bathroom Child safety socket covers Walk-in shower Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector

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Guest Score and Reviews
8.6 /10

V. good

617 Reviews

Cleanliness
8.8
Facilities
8.1
Location
8.0
Service
9.4

MARISOL

Family with young children

10.0

Room was big and very clean. Beds were very comfortable. Breakfast was excellent. Had a wide variety of items to choose from. very quiet room. Great for the price. excellent customer service by front desk. They also left a card with best wishes for my daughter"s Birthday along with some cupcakes and chocolates to celebrate. I thought that was a nice touch.

I could not find anything wrong for the time we were there..

September 2025

Marten

young couple

10.0

Very service minded staff, very delicious breakfast buffet n.a.

n.a.

September 2025

Services & Facilities

Most popular facilities
Pets Allowed
24-Hour Front Desk
Pets allowed (charges may apply)
Free Wi-Fi
Room service available
Room Service
Air Conditioning
Family Rooms
Pet basket
More Amenities
Accessibility
Facilities For Disabled Guests Available
Audible Alarm
Food & Drinks
Bar
Restaurant(s)
Snack Bar
Wine/champagne
General
Pets Allowed
24-Hour Front Desk
Elevator
Non-smoking Property
Electronic Room Key
Pets Allowed (charges May Apply)
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Daily Disinfection
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Kid Friendly
Babysitting/Child Services
Media & Technology
Free Wi-Fi
Room Amenities
Room Service Available
Room Service
Safety Deposit Box
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Ironing Amenities
Outdoor Furniture
Outdoor Fireplace
Family Rooms
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Concierge Services
Invoices
Pet Basket
Pet Bowls
Laundry Services
Tour Services
Transportation
Shuttle Service (charges May Apply)
Airport Shuttle (charges May Apply)
Car Rental Available
Health Services
First Aid Kit Available
Business facilities
Business Center
Meeting/Banquet Facilities
Fax/photocopying
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: before 12:00

Front Desk Hours: 24/7

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

No parking available.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 2 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Petit Palace Santa Bárbara FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Audible Alarm
Food & Drinks
Bar
Restaurant(s)
Snack Bar
Wine/champagne
General
Pets Allowed
24-Hour Front Desk
Elevator
Non-smoking Property
Electronic Room Key
Pets Allowed (charges May Apply)
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Daily Disinfection
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Kid Friendly
Babysitting/Child Services
Media & Technology
Free Wi-Fi
Room Amenities
Room Service Available
Room Service
Safety Deposit Box
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Ironing Amenities
Outdoor Furniture
Outdoor Fireplace
Family Rooms
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Concierge Services
Invoices
Pet Basket
Pet Bowls
Laundry Services
Tour Services
Transportation
Shuttle Service (charges May Apply)
Airport Shuttle (charges May Apply)
Car Rental Available
Health Services
First Aid Kit Available
Business facilities
Business Center
Meeting/Banquet Facilities
Fax/photocopying
All Guest Score and Reviews
8.6 /10

V. good

617 Reviews

Cleanliness
8.8
Facilities
8.1
Location
8.0
Service
9.4

MARISOL

Family with young children

10.0

Room was big and very clean. Beds were very comfortable. Breakfast was excellent. Had a wide variety of items to choose from. very quiet room. Great for the price. excellent customer service by front desk. They also left a card with best wishes for my daughter"s Birthday along with some cupcakes and chocolates to celebrate. I thought that was a nice touch.

I could not find anything wrong for the time we were there..

September 2025

Marten

young couple

10.0

Very service minded staff, very delicious breakfast buffet n.a.

n.a.

September 2025

Timi

Group Traveler

9.0

The rooms were comfortable and clean. The breakfast was Fantastic!!!

We booked the hotel because the outdoor bar area looked so beautiful in the photos, but unfortunately was kind of a bust as no one was there.

September 2025

Colleen

young couple

9.0

Large comfortable room. Good European breakfast. Nice to have the balcony. Bar next-door had continuous well priced happy hour. Noise was ok - you heard the bar packing away tables and chairs but not for long. Close to good coin operated laundry.

September 2025

Jocelyn

family with young children

9.0

Delicious breakfast spread, location

September 2025

Jennifer

Group Traveler

10.0

I breakfast was amazing and the outdoor courtyard sitting area was perfect

Some street noise at night

October 2025

Valentina

Family with young children

10.0

It was a good area We could walk to main places . The staff was awesome!

N/A

October 2025

Susan

with friends

6.0

The property was very clean and the rooms were very comfortable .

No reception area (2 chairs )or lounge area to meet up with people , the bar was very clinical no comfy seating no atmosphere at all , struggles to find someone to serve you a drink and staff were very cold and unfriendly

October 2025

Kim

family with young children

9.0

The Hotel is centrally situated, walking distance to great shops and restaurant!!! Breakfast was superb!!!

October 2025

Andres

group

10.0

Breakfast was the Best! I like the area although its a bit far from the center but love walking around the City!

October 2025

Earlette

Family with young children

10.0

Great location on a little plaza. Easy walk to shops, restaurants and attractions. Nice quiet room and the best breakfast buffet we had in Spain.

October 2025

Sue

young couple

7.0

Comfy rooms, nice bed and really exceptional breakfast!

Lunch was disappointing and cafe closed most of the time

October 2025

Hugh

family with young children

9.0

Location of hotel was excellent. everything required at your doorstep. Directly outside the hotel was a varied choice of bars and restuarants. The main social activity was outside the hotel with many al fresco busy bars on the hotels doorstep. Great vibe with all the bars and eateries very reasonable priced. Room was very modern and spacious however the triple rooms are located at the highest floor level in the attic with high small windows in the roof and eaves that restrict head height above beds. have to be careful when getting in and out of two of the beds. The lower floors accommodate the family and double rooms and have large windows with juliet balconies. Breakfast was excellent with a wide range of quality food available. Staff were excellent The weather was excellent and the hotel could not have been in a better location. Perfect

Only the triple rooms if they had a larger window and better headspace

October 2025

Robert

solo traveller

8.0

The location in Santa Barbara was fantastic with a really hip vibe about the place in the afternoons and evenings. The bed was a super king and very comfortable. The property was spotless.

There was a fantastic array of produce at the breakfast but most of it, I either didn't like or was of poor quality. Fruit for fruit salads were not cut small enough. Bread and pastries were like cardboard. The bathroom could have done with a tiolet brush.

October 2025

Faye

family with young children

10.0

Breakfast was amazing and such a good variety from someone with dietary needs , good size rooms

No where to sit in the evenings like a lobby bar

October 2025

Robin

group

10.0

The front desk staff were lovely. The rooms were pretty spacious and the bed was very comfortable. The location is excellent , I really wouldn't want to stay anywhere else. The breakfast really exceeded expectations - one of the best I've had in a hotel in Madrid. Overall it was very good value for money, I will definitely be back!

The little downstairs area for drinks was not well looked after.

November 2025

Michelle

young couple

8.0

Amazing breakfast was included with the room. I highly recommend it.

The facility wasn’t high-end, but still good value.

November 2025

Ariel

Group Traveler

10.0

I arrived at the hotel and to my surprise, my room was upgraded to a more spacious one.

No complaints

November 2025

MIchelle

Couple

8.0

Amazing breakfast was included with the room. I highly recommend it.

The facility wasn’t high-end, but still good value.

November 2025

Janis

with friends

9.0

Great location and very modern, well decorated rooms with great beds and showers

Hectic breakfast. Great food but poor layout .

November 2025

Wilson

young couple

10.0

Location was excellent, Breakfast was delicious. Room was comfortable, clean and quiet.

No complaints

November 2025

Scott

young couple

8.0

Room size, comfortable bed. Balcony, mini bar and water on arrival.

Drain smell in bathroom throughout stay. No coffee machine in room..only a kettle. Had to ask for a coffee machine. Only given 2 capsules per day for a couple. One coffee per person, per day. Was disappointed considering it's a 4 star hotel!

November 2025

Rosemary

young couple

8.0

Good breakfast

November 2025

Marco

Couple

10.0

Everything Clean, friendly staff and great location. The breakfast was amazing! One of the best Ive had. So many delicious options. Surrounded by coffee shops, stores and restaurants.

December 2025

Timothy

Couple

5.0

Location. Breakfast

It’s a bit ran down and not well cared for. I’m sharing a pic of the curtains in our room as an example of not being maintained. One panel steamed the other left wrinkle. Not the worst thing to have happen but attention to details matter.

December 2025

Haydee

Family with young children

10.0

The halfboard accomodation was superb! Close to the center and lots of local shops.

Nothing to dislike.

December 2025

Dana

family with young children

5.0

Location. Breakfast buffet. Bedding.

These apartments have high ceilings and tall windows that are charming, but the rooms themselves feel sparse and uninspired. I know city hotels can be noisy, but the delivery trucks were especially loud well before 8am in our square-facing room. One of the bathrooms had a sewer gas smell that was pretty bad the first night. When we reported it the next day, the desk staff didn't seem surprised, and the smell was mostly gone the next night. There weren't any booking.com options that didn't include dinner, but we're not going to eat dinner at the hotel when we're in Madrid with fantastic restaurants. I tried to get refunded the dinners but the hotel told us it was booking.com's responsibility and booking.com told us it was the hotel's responsibility, so that was disappointing customer service.

December 2025

Sharon

Group Traveler

9.0

STAFF were all exceptional --kind and friendly. loved location...

disappointed that breakfast was NOT part of the cost of the hotel room ...like most other hotels. and though ate there one day -- no one kept ahead of the food in terms of scrambled eggs not monitored so several in our party could not have any....reduce cost to less or $0 would be lovely. the space is the best I have seen....

December 2025

Frendo

young couple

10.0

A very good hotel—clean and with excellent staff. The breakfast was great, offering all the food and sweets you can imagine. The hotel is located in the center of Madrid, and all major attractions are within walking distance. I’m very glad I chose this hotel.

Honestly, nothing. All the four nights where to our exceptations.

December 2025

Patricia

family with young children

10.0

Location central while quiet Breakfast excellent. Best ever seen Cleanliness

All great

December 2025

Telmo

review category business travellers

4.0

General look, cleaning and location

White noise / loud beep on the room (constant) and staff didn’t allow us to seat at the bar to make a toast on a colleague birthday, at 22h (only 4 glasses and 4 chairs were needed).

December 2025

Galit

family with young children

9.0

The room was comfortable for three, with enough space. The location was wonderful. The staff was nice, and breakfast was excellent.

December 2025

Pj

family with young children

8.0

The highlight of this hotel is its dedicated staff, from housekeeping, breakfast service, to reception, who work tirelessly to make it special. Thank you

Some room details were overlooked, such as a curtain off the rail, a loose sink tap, a slightly risen threshold bar causing a trip hazard, a damp patch on the ceiling, and a somewhat antiquated TV. Correcting these would make the room perfect.

December 2025

Andreeailea

family with young children

10.0

Great location, near to metro stations but also half an hour walk to the main tourits attractions. Great breakfast and good wifi.

The received room was at the top floor and bit unconfortable due to slanted ceiling above the bed and just a tiny window.

December 2025

Oleyor

review category business travellers

9.0

This is our second time in this hotel, we really like it. The location is great, the breakfast is amazing. One of my colleagues had a birthday during our stay and they surprised her in the room with cake and champagne.

December 2025

oleyor

Group Traveler

9.0

This is our second time in this hotel, we really like it. The location is great, the breakfast is amazing. One of my colleagues had a birthday during our stay and they surprised her in the room with cake and champagne.

December 2025

Alexandra

family with young children

9.0

Ideal placement in calm district yet close to all sightseeing. Excellente breakfast with many healthy options

Old hair dryer.

December 2025

Ana

family with young children

8.0

Location is excellent Room are nice Breakfast is fantastic

During my stay at the hotel, everything went very well overall, except for the attitude of one member of the reception staff (Daniel). The rest of your staff is really professional. Upon our arrival, we asked to leave our luggage until the room was ready. Unfortunately, we forgot to take one document from the luggage. When we asked for our bags 10 minutes after, his response was abrupt and inappropriate, saying: “You should have thought about this earlier.” On another occasion, we called reception to ask if housekeeping could close the window in our room, which we had unintentionally left open, as it had started to rain. He initially gave several excuses for not taking action. I eventually had to explain that my concern was to avoid any potential damage to the hotel room due to the rain, and that they could disregard the request if they did not consider it important. While these incidents did not affect the overall quality of our stay, the lack of professionalism and courtesy in these interactions was disappointing and not in line with the otherwise excellent service provided by the hotel.

January 2026

Panicha

Family with young children

10.0

I love the location - it's far enough from the Gran Via area which is full of people but easy to walk to. The hotel was nice and surrounded by cozy cafes and restaurants. I really liked how modern this hotel was and we were so thankful it had a lift. We understand Europe has a lot of stairs and slim structures but when you have a lot of luggage to carry, the lift was fast and came in handy. The convenient and diverse breakfast was great too.

Ernesto helped handle our complaints but there was one employee (didnt even give us a name but we kept running into him when we needed something) that was horrible. Glad that guy is getting let go.

January 2026

Tal

family with young children

9.0

Clean Good Location. Breakfast

January 2026

Maria

young couple

10.0

Even though the room was on the last floor, and it was a little bit airless ( no ventilation in the bathroom, a small window that you can not open), the experience of the hotel was amazing. The breakfast is something unique. The staff helfull and kind all the time. The location the best. Within walking distance of 10 -15 minutes, you are everywhere! Fully recommended.

January 2026

Tomas

young couple

10.0

Good location, very good breakfast, convenient hotel.

All good

January 2026

Paulo

family with young children

10.0

The location of the hotel is excellent. The staff is helpful and friendly. The rooms are always clean and very comfortable. The breakfast is varied and delicious.

January 2026

David

young couple

9.0

Great location. Comfortable and specious room. Stylish public areas. Good breakfast

Only the rain!

January 2026

Joanne

family with young children

9.0

Great location with plenty of bars, coffee close by. Staff were very helpful and friendly. Breakfast was fab!! Such gorgeous food!! As well as a great range of choices.

Very little to say here, decor just a very little tired in places. But didn't detract from the ambience.

January 2026

Stephanie

young couple

8.0

Great location, lots of bars and restaurants nearby. Reception staff helpful, particularly Victoria. Fabulous breakfast.

No kettle in room. Coffee not refilled.

February 2026

Kathy

group

10.0

Great location, comfortable room, friendly helpful staff, excellent breakfast

No complaints

February 2026

Ryan

family with young children

8.0

Big bathroom, really good shower & hot water. Bed comfortable. Excellent breakfast with loads of choice. Staff were friendly & attentive. Good location easily walking distance to city centre. There are plenty of amenities close by. Underground metro on your doorstep.

Rooms smelt of drains. Tea & coffee facilities could be better with proper cups instead of paper one. For a 4* hotel, there were no bottles of water in the room.

February 2026

Franz

family with young children

8.0

big special room

Breakfast room was crowded

February 2026

Aradhna

family with young children

10.0

Excellent location, comfortable rooms, great breakfast spread with an incredible choice when it comes to fresh fruit. Perfect location.

Nothing not to like.

February 2026

Morgan

young couple

9.0

Breakfast very good, excellent variety.

Comfortable lounge to sit and enjoy a drink.

February 2026

Livia

family with young children

9.0

Location and breakfast

The pull-out sofa was broken. And totally uncomfortable.

February 2026

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