Established in 1887 as Finland's grand hôtel, Hotel Kämp is located in the heart of Helsinki opposite the Esplanade Park. The spacious rooms include beds and bathrooms. Guests can order in-room dining and enjoy views of the park, the city, or the inner courtyard.
The South Harbor, Senate Square and Uspenski Cathedral are just a 6-minute walk from the hotel. The Aleksanterinkatu shopping street can be found 984 feet away.
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9.3/10
Superb
267 Reviews
The staff was first rate! Service at every level was excellent.
Location was perfect for access to the main sites of Helsinki.
The room was quite small by American standards but normal for Europe.
The Hotel is well over 100 years old but perfectly maintained. You can feel the history.
Breakfast was excellent. The variety of options was fabulous.
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Good to know
Check-in
from 15:00
Check-out
until 15:00
Pets Policy
Pets are allowed
Getting around
Train Stations
Train Station0.4 km
Helsinki Central railway station0.4 km
Rooms Types
Room Details
Double Room
1 King bed
33m²
Type: Double
Internet facilities
Minibar
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Spa tub
Refrigerator
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Cable channels
Towels/Sheets (extra fee)
Sauna
Wardrobe or closet
Toaster
iPad
Game console - Xbox 360
Lake view
Terrace
Books, DVDs or music for children
Adapted bath
Roll-in shower
Infinity Pool
Pool cover
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Access to a private beach
Select dates to see prices
Double Room
1 King bed
33m²
Has window
Type: Double
Room all facilities
Internet facilities
Minibar
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Spa tub
Refrigerator
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Cable channels
Towels/Sheets (extra fee)
Sauna
Wardrobe or closet
Toaster
iPad
Game console - Xbox 360
Lake view
Terrace
Books, DVDs or music for children
Adapted bath
Roll-in shower
Infinity Pool
Pool cover
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Access to a private beach
Room Description:
Spacious and elegant room with a marble bathroom, a flat-screen satellite TV and a seating area with minibar.
If you are arriving by car between 11:00 and 05:00, please call Hotel Kämp in advance. Staff will need to assist you in accessing the parking garage due to traffic restrictions.
Room Details
Double Room
1 King bed
37m²
Type: Double
Internet facilities
Minibar
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Spa tub
Refrigerator
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Cable channels
Towels/Sheets (extra fee)
Sauna
Wardrobe or closet
Toaster
iPad
Lake view
Garden view
Terrace
Books, DVDs or music for children
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Pool cover
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Select dates to see prices
Double Room
1 King bed
37m²
Has window
Type: Double
Room all facilities
Internet facilities
Minibar
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Spa tub
Refrigerator
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Cable channels
Towels/Sheets (extra fee)
Sauna
Wardrobe or closet
Toaster
iPad
Lake view
Garden view
Terrace
Books, DVDs or music for children
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Pool cover
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Room Description:
Very spacious, elegant room with city or courtyard views and a generous work space.
Complimentary access to the Upper lounge is included, where guests can relax or work.
Room Details
Twin Room
2 Twin bed
33m²
Type: Twin
Internet facilities
Minibar
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Spa tub
Refrigerator
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Cable channels
Towels/Sheets (extra fee)
Sauna
Wardrobe or closet
Toaster
iPad
Game console - Xbox 360
Lake view
Terrace
Books, DVDs or music for children
Adapted bath
Roll-in shower
Infinity Pool
Pool cover
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Access to a private beach
Select dates to see prices
Twin Room
2 Twin bed
33m²
Has window
Type: Twin
Room all facilities
Internet facilities
Minibar
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Spa tub
Refrigerator
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Cable channels
Towels/Sheets (extra fee)
Sauna
Wardrobe or closet
Toaster
iPad
Game console - Xbox 360
Lake view
Terrace
Books, DVDs or music for children
Adapted bath
Roll-in shower
Infinity Pool
Pool cover
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Access to a private beach
Room Description:
Located on the highest floors, these rooms include am marble bathroom, a flat-screen satellite TV and minibar.
Room Details
Premium Deluxe King Room with Spa Access
1 King bed
33m²
Type: Double
Internet facilities
Minibar
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Spa tub
Refrigerator
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Cable channels
Towels/Sheets (extra fee)
Sauna
Wardrobe or closet
Toaster
iPad
Game console - Xbox 360
Lake view
Terrace
Books, DVDs or music for children
Adapted bath
Roll-in shower
Infinity Pool
Pool cover
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Access to a private beach
Select dates to see prices
Premium Deluxe King Room with Spa Access
1 King bed
33m²
Has window
Type: Double
Room all facilities
Internet facilities
Minibar
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Spa tub
Refrigerator
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Cable channels
Towels/Sheets (extra fee)
Sauna
Wardrobe or closet
Toaster
iPad
Game console - Xbox 360
Lake view
Terrace
Books, DVDs or music for children
Adapted bath
Roll-in shower
Infinity Pool
Pool cover
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Access to a private beach
Room Description:
Located on the highest floors, these rooms include a marble bathroom, a flat-screen satellite TV and minibar.
Guest Score and Reviews
9.3/10
Superb
267 Reviews
Cleanliness
9.3
Facilities
9.9
Location
10.0
Service
9.3
stephen
Couple
9.0
The staff was first rate! Service at every level was excellent.
Location was perfect for access to the main sites of Helsinki.
The room was quite small by American standards but normal for Europe.
The Hotel is well over 100 years old but perfectly maintained. You can feel the history.
Breakfast was excellent. The variety of options was fabulous.
The dinner options in the restaurant could be larger.
February 2024
Judith
Couple
10.0
Classic hotel in the best location in Helsinki. We were in the historic wing and the rooms were lovely, traditional and more spacious. Breakfast was wonderful. We normally don’t eat dinner at a hotel, but we were jet-lagged. What a beautiful experience Brasserie Kamp was. We sat in the glass pavilion having a light dinner gazing out at the Esplahade as the snow fell.
I had no complaints. Everything was perfect.’
February 2024
Services & Facilities
Most popular facilities
Pets Allowed
24-Hour Front Desk
Pets allowed (charges may apply)
Shared lounge/TV area
Free Wi-Fi
Room service available
Room Service
Air Conditioning
Family Rooms
More Amenities
Accessibility
Facilities For Disabled Guests Available
Audible Alarm
Activities & Things to do
Live Entertainment
Light Therapy
Fitness Activities
Fitness Center
Tennis Court & Equipment
Personal Trainer
Food & Drinks
Bar
Restaurant(s)
Food Delivery
Restaurant (special Diets Available)
Packed Lunches
Wine/champagne
Fruits
General
Pets Allowed
24-Hour Front Desk
Elevator
Non-smoking Property
Electronic Room Key
Pets Allowed (charges May Apply)
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Professional Cleaning Services
Kid Friendly
Babysitting/Child Services
Kid-friendly Dining
Media & Technology
Shared Lounge/TV Area
Free Wi-Fi
Outdoor Recreation
Bike Tours
Room Amenities
Room Service Available
Room Service
Safety Deposit Box
Air Conditioning
Trouser Press
Heating
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Ironing Amenities
Family Rooms
Allergy-free Rooms Available
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Currency Exchange Service
Cashless Payment Available
Concierge Services
Massage Services
Designated Smoking Area
Spa Services
Pet Bowls
Laundry Services
Tour Services
Swimming & Soaking
Spa/sauna
Transportation
Shuttle Service (charges May Apply)
Public Transport Tickets
Airport Shuttle (charges May Apply)
Car Rental Available
Health Services
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Business Center
Meeting/Banquet Facilities
Fax/photocopying
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 15:00
Check-out:before 12:00
Front Desk Hours: 24/7
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not possible) and costs EUR 39 per day.
Pets
Pets are allowed. Charges may be applicable.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 9 years old stay for € 20 per person per night when using an existing bed.
Children from 10 years old to 17 years old stay for € 60 per person per night when using an existing bed.
Children from 3 years old to 9 years old stay for € 20 per person per night when using an available extra bed.
People 10 years old and over stay for € 60 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Check-in begins at 15:00 and check-out can be done until 12:00.
Interesting place to explore in close proximity to the Hotel are Esplanadi, Aleksanterinkatu, City Hall, Presidential Palace, Stockmann Department Store, City Tourist Office, City Museum, Helsinki City Tourist & Convention Bureau, Ateneum, Havis Amanda Helsinki and others.
Yes, Pets Allowed, , but it's always best to call ahead to confirm.
Yes, hotel offers Business Center, Meeting/Banquet Facilities, Fax/photocopying.
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Professional Cleaning Services
Kid Friendly
Babysitting/Child Services
Kid-friendly Dining
Media & Technology
Shared Lounge/TV Area
Free Wi-Fi
Outdoor Recreation
Bike Tours
Room Amenities
Room Service Available
Room Service
Safety Deposit Box
Air Conditioning
Trouser Press
Heating
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Ironing Amenities
Family Rooms
Allergy-free Rooms Available
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Currency Exchange Service
Cashless Payment Available
Concierge Services
Massage Services
Designated Smoking Area
Spa Services
Pet Bowls
Laundry Services
Tour Services
Swimming & Soaking
Spa/sauna
Transportation
Shuttle Service (charges May Apply)
Public Transport Tickets
Airport Shuttle (charges May Apply)
Car Rental Available
Health Services
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Business Center
Meeting/Banquet Facilities
Fax/photocopying
All Guest Score and Reviews
9.3/10
Superb
267 Reviews
Cleanliness
9.3
Facilities
9.9
Location
10.0
Service
9.3
stephen
Couple
9.0
The staff was first rate! Service at every level was excellent.
Location was perfect for access to the main sites of Helsinki.
The room was quite small by American standards but normal for Europe.
The Hotel is well over 100 years old but perfectly maintained. You can feel the history.
Breakfast was excellent. The variety of options was fabulous.
The dinner options in the restaurant could be larger.
February 2024
Judith
Couple
10.0
Classic hotel in the best location in Helsinki. We were in the historic wing and the rooms were lovely, traditional and more spacious. Breakfast was wonderful. We normally don’t eat dinner at a hotel, but we were jet-lagged. What a beautiful experience Brasserie Kamp was. We sat in the glass pavilion having a light dinner gazing out at the Esplahade as the snow fell.
I had no complaints. Everything was perfect.’
February 2024
Leah
Family with young children
9.0
The rooms are comfortable, the staff is very nice and the breakfast is wonderful. The location is also convenient to many shops, cafes and sights.
February 2024
Inna
Group Traveler
10.0
Best hotel in Finland!
March 2024
iris
Group Traveler
10.0
Not too far from train and bus station. You can walk a couple of blocks to get there. We took uber first to get there due to having luggage and snow. It closes to everything. The entire hotel, every corner and details are elegant European styles. Breakfast is amazing. We loved every moment there. We especially loved eating in the glass eating area looking out. All I can say is WOW! We missed afternoon tea and refreshment time due to busy sight seeing.
none
March 2024
Kelly
Family with young children
10.0
Great location, excellent service, helpful staff
Not really
March 2024
Tomislav
Couple
10.0
Perfect location, room, staff and excellent breakfast
April 2024
Sten
Group Traveler
10.0
Really nice and convenient hotel, good location.
The room was facing noisy bar on the street.
May 2024
Jenny
Couple
10.0
What a superb hotel! Elegant luxury with fantastic staff. The breakfast was delightful.
Would have liked English Breakfast tea bags in the room.
May 2024
K
Couple
8.0
Great location to tour Helsinki
There was a big crane outside our room but they upgraded us to a suite, so it wasn't an issue being in a larger room.
May 2024
Margaret
Couple
1.0
Location and history
Staff, (very unhelpful )
Noise in room.. We asked for a quiet room due to medical condition ..
June 2024
Pat
Couple
7.0
- The breakfast was very good
-The hotel is well located, a short walk to the old city, cathedral square and nice boutiques as well as the popular park esplanade walkway.
-The spa is excellent and the sauna room is great.
-The staff tries hard but the hotel is under-staffed.
-Not friendly but perhaps this is Helsinki.
-Don't bother with the executive lounge upgrade, it is weak.
-A strong Russian vibe permeates the hotel.
-The hotel decor needs a serious update.
June 2024
Anastasia
Couple
9.0
Great location, great bar, super helpful staff
July 2024
Kristen
Solo Traveler
10.0
Brilliant location for shopping and sites
Very caring and competent staff
Room was beautiful
Nothing
July 2024
Colin
Couple
10.0
Fantastic position. Classy hotel
July 2024
Neil
Couple
10.0
Stayed around the world and this hotel has really got it right. Highest quality service and very well appointed. We had a recently renovated room (the whole hotel is being renovated) and the new design and features were outstanding.
- Location
- Food
- Impeccable service
- Friendly and attentive staff
- Beautifully appointed and designed room
- Quiet
None
July 2024
Suzanne
Group Traveler
10.0
Hote Kamp is the epitome of excellence. The location is ideal, food exquisite, and my room was large and well appointed. The staff was more than friendly and always went out of their way to assist and accommodate any question or need I had.
I have nothing negative to say about the hotel. It was one of the best stays I have ever had in my 25 years of international travel.
July 2024
Hildi
Family with young children
10.0
We stay at the Kämp every year and love it ~ location and staff are unbeatable.
This year we stayed in the new rooms on the ninth floor, which received mixed reviews from our family. The spaciousness was lovely but the grey colour scheme was rather miserable for such luxurious rooms. The view was a construction site on both sides and will not in our view be very beautiful when completed. This seems a missed opportunity in a property on such a historic site.
August 2024
Daniel
Couple
10.0
Great location, lovely bar area with excellent food, friendly accommodating staff who gave us superb recommendations. We had massages in the spa area and they were excellent.
We liked everything
August 2024
Doug
Family with young children
10.0
Beautiful hotel, well maintained, excellent staff, well done
August 2024
Kathy
Solo Traveler
10.0
Great location! Beautiful room and building. Friendly professional staff. Highly recommend!
Nothing to dislike at all.
September 2024
Alejandro B. M.
Couple
8.0
Lovely room with tremendous location
On several occasions i asked staff for helping me book a tour/bike ride and i felt i was somewhat on my own
September 2024
Anthony
Couple
10.0
Brilliant location, comfort, wonderful helpful team- in a word - faultless.
September 2024
Chris
Couple
9.0
It’s a well maintained beautiful luxury hotel in a central location.
Nothing
September 2024
Larry
Couple
10.0
Outstanding location. Loved the sauna facilities. Staff was exceptional. Plenty of nearby restaurants. Extremely walkable area with a beautiful park nearby.
Finish the construction and get the scaffolding out of the way!
September 2024
Matthias
Solo Traveler
10.0
Great location
September 2024
Edgar
Couple
10.0
Location, majestic architecture with all the modern amenities!
Not a thing.
October 2024
Mary
Couple
8.0
The staff were amazing and this includes the bell person and the cleaning people. The breakfast was wonderful and all the serving staff were very friendly. Location perfect.
I was disappointed that they did not notify me that they are doing construction around and in the hotel. I was not there with a conference or a tour. I picked this historic hotel for its historic charm with the restaurant, bar and staircase. None of which I could use. I also had early weekday noise in my room from the outside construction. Frankly, the hotel should be offering discounts. The staff were absolutely amazing.
October 2024
Kerry
Couple
10.0
The wonderful staff went over and above to help us at all times, including suggestions for restaurants (and then booking), making sure we were familiar with the hotel and the surrounding area, but generally.....super friendly and efficient.
Nothing to report here! There were building works going on to update the restaurants, however the way the hotel organized the temporary restaurant and bar was terrific.
October 2024
Grayson
Couple
10.0
Beautiful rooms spa great location friendly staff
Nothing
December 2024
Corrie
Family with young children
9.0
Great hotel. Well located.
There was maintenance on-going during our stay, breakfast area was in temporary area. Compared to our previous stay breakfast felt a little down scaled.
We would have liked knowing about the maintenance in advance while / before booking.
December 2024
Alison
Couple
10.0
Everything!
Nothing!
December 2024
Alena
Family with young children
10.0
We liked everything. Our room was cosy; it was the first time when I felt at home in a hotel. I tried SPA treatments, and they were on a good level, too. The staff was polite, friendly, and helpful. We came right after Christmas, and the hotel was beautifully decorated. So many things have been included, which is what to be expected from a 5-star hotel: shower cap, soft bath robes and slippers, bath salts, nice capsule coffee machine (we didn't use though). The breakfast was very nice with good selection and food quality. I particularly liked old-styled porridge with dry fruits (I didn't try such before, but I'm pretty sure it's how it tasted when the hotel was founded 137 years ago) and that tasty cappuccino was included into the price.
The restaurant was a bit of a disappointment in terms of food (otherwise, great service and look). The food was cooked so slowly and was OK taste-wise, but we expected better based on our other experiences with the hotel.
December 2024
Jean
Couple
9.0
the dinner was very good and the waiter who is French was charming and attentive
nothing
January 2025
Gjini
Couple
10.0
The room, the location
January 2025
Torbjörn
Solo Traveler
8.0
Room was great, but could do with a working desk.
The Notes restaurant was very average.
Toast Skagen was great, but the Entrecote was actually very low quality meat.
Wine list small and not that good.
Breakfast average
February 2025
Midori
Solo Traveler
9.0
The atmosphere and service were luxurious and worthy of a first-class hotel. Very good location, close from the central station, middle of the city center. I arrived to the hotel at 6 am(because my flight from Tokyo arrived 4:00am!) and my room was perfectly ready. I was able to check in early at 6am with no additional charges! Spa was great too.
The cafe was closed because of renovation.
February 2025
Vincent
Family with young children
9.0
The room is very big and newly renovated. Location is hard to beat as it is in the city centre. Breakfast is alright.
Hotel is doing renovating work so some facilities are closed and there may be construction noises in the day.
February 2025
Lisa
Group Traveler
9.0
Excellent location. Helpful and friendly staff. Room was very comfortable.
Wish we’d been informed in advance that the property was undergoing renovation and construction.
February 2025
John
Couple
8.0
Location, personnel especially breakfast team
Partially under construction (restaurant, garage).
March 2025
Ken
Couple
10.0
This hotel is absolutely first class. Lovely staff, superb well appointed comfortable, spacious clean room. Staff are friendly and welcoming. Absolutely brilliant…hope we can come back. Loved it.
April 2025
Misty
Solo Traveler
10.0
The location is wonderful and the staff is just amazing - rooms are spacious and well equipped.
Construction work made it a bit unsightly. More variation needed in the breakfast offerings. Housekeeping carts were left in the hallways for hours on end while not being used.
June 2025
Mati
Family with young children
7.0
Room, location
Construciton noise, breakfast
July 2025
Ali
Family with young children
10.0
staff-location-hotel
nothing
August 2025
Thompson
Family with young children
9.0
Great rooms, fabulous hotel.
August 2025
Hugh
Couple
6.0
The location is perfect for a short stay to walk around and enjoy the downtown
Construction and the lack of facilities.
Hoping the new improvements will return the hotel to be a full service five star hotel
August 2025
Travis
Solo Traveler
10.0
Centrally located and very clean.
The scaffolding took away from the charm
August 2025
Robert
Couple
10.0
Great location. Spacious room. Lots of light to read by this is to often not the case these days the ongoing renovations were not a problem for us. The breakfast was very good.
No complaints. I would like to see it when it is completed
September 2025
Laureen
Couple
10.0
Beautiful hotel even under construction. Wonderful location. Great staff. Will stay again if ever in Helsinki.
Nothing
September 2025
Rosemary
Couple
10.0
The breakfast was first class-.terrific variety to suit all tastes and beautifully presented - staff very efficient and attentive
It was perfect in all respects. Even the fact that refurbishment is taking place ( very discreetly) was not a distraction.
October 2025
Javier
Couple
10.0
Everything, wonderful, staff , location , room
Nothing
November 2025
Kiona
Family with young children
10.0
Phenomenal hotel, do not go without staying here!
December 2025
Andrea
Family with young children
10.0
Gorgeous property and beautiful rooms!
Nothing! It was perfect
December 2025
Néguine
Couple
10.0
The most luxurious hotel I’ve ever stayed in. Details are gorgeous and everyone makes you feel like royalty.
December 2025
kristin
Solo Traveler
10.0
Excellent location- walking distance to everything a tourist could want to see and the main train station. Beautiful hotel and room. Outstanding customer service - I had several requests including no Down bedding , additional heating in the room, etc, and everything was done with friendliness, patience and very swiftly. I haven’t encountered such customer service in a very long time. One strange thing- after I left I received an email asking me to submit payment for a mini-bar charge. I knew I hadn’t had anything except coffee so gave them a call. Housekeeping supposedly reported red wine gone. I hadn’t taken it, so the front desk immediately said no problem. I was there for only one night and can’t wait to go back to see more of Helsinki and stay here again for a longer period of time.
Housekeeping could take better care of what’s in the mini bar.
January 2026
Jussi
Couple
10.0
Very nice blend of modern and classic styles. Nicely renoavted
Nothing, all great
January 2026
Erlinda
Solo Traveler
10.0
Centrally located and excellent shopping experience.
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