Located in the heart of Annecy, 1640 feet from the lake, the old city and 656 feet from the TGV train station, Mercure Annecy Center offers comfortable accommodations and a warm welcome. The hotel features air-conditioned rooms offering a courtesy tray, flat-screen TV with satellite channels and free WiFi access. A buffet breakfast can be enjoyed in the breakfast room on site, or a continental breakfast is available in the guest's room upon request.
An express breakfast is also possible. Geneva International Airport is 29 mi away and public parking is possible 328 feet from the hotel.
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7.6/10
Good
141 Reviews
Great location
Lovely staff
Very comfortable.
Show All Reviews
Good to know
Check-in
from 15:00
Check-out
until 15:00
Pets Policy
Pets are not allowed
Getting around
Train Stations
Train Station0.3 km
Rooms Types
Room Details
Classic Double Room
1 Full bed
18m²
Type: Double
Internet facilities
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Sauna
Private pool
Toaster
iPad
Game console - PS3
Lake view
Additional bathroom
Adapted bath
Infinity Pool
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Select dates to see prices
Classic Double Room
1 Full bed
18m²
Has window
Type: Double
Room all facilities
Internet facilities
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Sauna
Private pool
Toaster
iPad
Game console - PS3
Lake view
Additional bathroom
Adapted bath
Infinity Pool
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Room Description:
The classic rooms no longer have a minibar.
Room Details
2 Adjacent Room
2 Full bed
18m²
Type: Family
Internet facilities
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Sauna
Private pool
Toaster
iPad
Game console - PS3
Lake view
Additional bathroom
Adapted bath
Infinity Pool
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Select dates to see prices
2 Adjacent Room
2 Full bed
18m²
Has window
Type: Family
Room all facilities
Internet facilities
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Sauna
Private pool
Toaster
iPad
Game console - PS3
Lake view
Additional bathroom
Adapted bath
Infinity Pool
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Room Description:
Featuring free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room features air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit has 2 beds.
Room Details
Classic Attic Room with Double Bed
1 Full bed
12m²
Type: Single
Internet facilities
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Sauna
Private pool
Toaster
iPad
Game console - PS3
Lake view
Additional bathroom
Adapted bath
Infinity Pool
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Select dates to see prices
Classic Attic Room with Double Bed
1 Full bed
12m²
Has window
Type: Single
Room all facilities
Internet facilities
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Sauna
Private pool
Toaster
iPad
Game console - PS3
Lake view
Additional bathroom
Adapted bath
Infinity Pool
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Room Description:
Featuring free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features air conditioning, soundproof walls, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Room Details
Privilege Room
1 Full bed
21m²
Type: Double
Internet facilities
Shower
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Sauna
Private pool
Toaster
iPad
Game console - PS3
Lake view
Additional bathroom
Books, DVDs or music for children
Adapted bath
Infinity Pool
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Select dates to see prices
Privilege Room
1 Full bed
21m²
Has window
Type: Double
Room all facilities
Internet facilities
Shower
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Sauna
Private pool
Toaster
iPad
Game console - PS3
Lake view
Additional bathroom
Books, DVDs or music for children
Adapted bath
Infinity Pool
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Room Description:
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Guest Score and Reviews
7.6/10
Good
141 Reviews
Cleanliness
8.3
Facilities
8.0
Location
8.0
Service
7.2
Marina
Couple
9.0
Great location
Lovely staff
Very comfortable.
I like all of it.
July 2024
Sabrina
Couple
8.0
Very good. Convenient to everything. Spacious room relatively.
Cleanliness can be improved
August 2024
Services & Facilities
Most popular facilities
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Room service available
Room Service
Air Conditioning
More Amenities
Activities & Things to do
Entertainment Services
Bowling
Fitness Activities
Squash
Tennis Court & Equipment
Food & Drinks
Individually-wrapped Food Options
Coffee Shop
Food Delivery
Alternative Meal Arrangement
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Professional Cleaning Services
Staff Trained In Safety Protocol
Languages spoken
English
French
German
Italian
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Outdoor Recreation
Horseback Riding
Fishing
Hiking
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Closet
Complimentary Drinking Water
Air Conditioning
Hair Dryer
Shower
Coffee/tea Maker
Buzzer/Wireless Intercom
Carpeting
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Wake Up Call
Cashless Payment Available
Xerox/fax In Business Center
Invoices
Laundry Services
Desk/workspace Available
Tour Services
Transportation
Off-Site Parking
Bicycle Rental (charges May Apply)
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 15:00
Check-out:before 12:00
Front Desk Hours: 24/7
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
No parking available.
Pets
Pets are allowed. Charges may be applicable.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Check-in begins at 15:00 and check-out can be done until 12:00.
Interesting place to explore in close proximity to the Hotel are Palais de l Ile, Chateau d'Annecy, Musee Chateau d'Annecy, Musee-Chateau de l'Agglomeration d'Annecy, Bridge of Love, La Tournette, Conservatoire Art et Histoire, Basilique de la Visitation and others.
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Professional Cleaning Services
Staff Trained In Safety Protocol
Languages spoken
English
French
German
Italian
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Outdoor Recreation
Horseback Riding
Fishing
Hiking
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Closet
Complimentary Drinking Water
Air Conditioning
Hair Dryer
Shower
Coffee/tea Maker
Buzzer/Wireless Intercom
Carpeting
Room Towels Provided
Heating
Smoke Alarms
Fire Extinguishers
Soundproof Rooms Available
Ironing Amenities
Telephone
Alarm Clock
Trash Cans
Kitchenware
Toiletries Provided
Socket Near The Bed
Sleep Comfort Items
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Wake Up Call
Cashless Payment Available
Xerox/fax In Business Center
Invoices
Laundry Services
Desk/workspace Available
Tour Services
Transportation
Off-Site Parking
Bicycle Rental (charges May Apply)
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
7.6/10
Good
141 Reviews
Cleanliness
8.3
Facilities
8.0
Location
8.0
Service
7.2
Marina
Couple
9.0
Great location
Lovely staff
Very comfortable.
I like all of it.
July 2024
Sabrina
Couple
8.0
Very good. Convenient to everything. Spacious room relatively.
Cleanliness can be improved
August 2024
Gerard
Family with young children
10.0
The hotel failed to provide us with a twin room but the reception staff rang around other local hotels to find a hotel that had an available twin room and cancelled our stay at the mercure without charging us at all. I was stunned by this - I just thought i had an uphill battle ahead of me finding a twin room for the night in a full annecy. Brilliant by reception
twin room could have been available and booking.com could have not made the booking because a twin was not available.
August 2024
Ljwenke
solo traveller
9.0
I never stayed at a Mecure property and I was pleasantly surprised. It was streamlined and compact but clean and comfortable. It couldn’t have been more convenient. I will be redisposdd to Mercure properties in the future.
For my solo traveling purposes, this was perfect.
August 2024
Olga
Family with young children
7.0
The hotel is just 4 minutes walk from the Bus and Train station, that makes it convenient. The historical center is also just 5-6 min walk.
The room is very small, the window was overlooking to another room, I was glad we only had 1 night there, I wouldn't recommend it for a longer stay.
September 2024
Cosmina
Family with young children
10.0
Really good location
September 2024
John
Solo Traveler
9.0
Clean and after I got used to the size of the room I was ok with it
The size of the room and I felt uncomfortable about getting out of the room in the event of fire. The hallways were narrow and it was like a maze and the window was too small to get through
September 2024
Natalia
Family with young children
6.0
Location, view
Not really good rooms cleaning service
October 2024
Steve
Couple
9.0
Great location
October 2024
Joseph
Couple
9.0
very helpful staff
difficult entrance for the less able
October 2024
Raymond
Couple
10.0
people were very welcoming and everything was perfect thank you
November 2024
LJWenke
Solo Traveler
9.0
I never stayed at a Mecure property and I was pleasantly surprised. It was streamlined and compact but clean and comfortable. It couldn’t have been more convenient. I will be redisposdd to Mercure properties in the future.
For my solo traveling purposes, this was perfect.
December 2024
Terri
Solo Traveler
9.0
The staff were very helpful and friendly, especially Gabriella. Rooms were tiny but comfortable. Lift was very quaint.
Breakfast could have been better, less continental.
January 2025
Plail
Couple
8.0
late booking - efficient and great value
Parking great value
January 2025
Vivienne
young couple
8.0
Great location, very comfortable room and a beautiful place Annecy is so wonderful we loved it! Very reasonable parking arranged in partnership with the hotel and parking de la poste.
Complementary coffee as well as water would be nice
June 2025
Bruce
young couple
7.0
Location was good. Close both train and bus station. Near a couple of very good restaurants. Easy walking distance to the main attractions of the town. Staff were were very pleasant.
The frig did not work for the first day. The kettle had to be replaced. It took some time for us to get a key to the room. Towels were small and thin.
July 2025
Emk
young couple
8.0
Excellent location and substantial help with parking fees.
Suggested shower mat or bar -- they said they would follow up.
July 2025
emk
Couple
8.0
Excellent location and substantial help with parking fees.
Suggested shower mat or bar -- they said they would follow up.
July 2025
Alexandru
young couple
7.0
Location of the hotel is great. The room size was OK.
No amenities in the room, and for a 4* hotel I expected.
July 2025
Mullion
young couple
10.0
outstanding friendly service - particularly in the restaurant. Will definitely visit again
August 2025
Julie
family with young children
7.0
The location of this hotel is great 5-10 mins from station 5-10 mins from old town.
It's such a basic hotel. Nothing to like except the location
August 2025
Sami
solo traveller
9.0
Location
Style
Nothing
August 2025
Ed
young couple
9.0
Excellent location and staff very helpful throughout our stay
September 2025
Nigel
young couple
9.0
Well situated in the city Very close to the station
Did not partake of the breakfast but the location of the hotel was very central so made it easy to get arounf
Nothing to add here
October 2025
Marcelo
Couple
10.0
Easy location and comfortable
Space
October 2025
George
review category business travellers
8.0
Great location
Room was small not helped by the slanting roof
November 2025
Mathew
family with young children
9.0
Clean and roomy
No toiletries
November 2025
Mark
young couple
3.0
property is really well located for walking around Annecy
Cleanliness is an issue within the hotel, we stayed for 4 days and the cleaner only came once on our last day, we asked for an extra pillow from the cleaners and i was told i could only have 1 between us, we were left with the same dirty towels for 3 days no clean cups for use with the kettle, this could be a great hotel but the cleaning needs vastly improving
December 2025
Maria
young couple
8.0
Clean and spacious.
There was no PowerPoint in the bathroom for the hairdryer.
January 2026
Agis
solo traveller
4.0
staff was very accommodating
Room was cold, only heated by one A/C, same as the breakfast area.
January 2026
Catherine
Family with young children
3.0
The staff were wonderful
Cleanliness of the room and very old decor
January 2026
N.
group
9.0
Excellent location, room size and breakfast were good. Staff was fiendly.
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