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Mercure Cabourg Hôtel & Spa

Avenue Michel D Ornano | Cabourg, 14390, FR
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Mercure Cabourg Hôtel & Spa - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Cabourg
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi
Room service available

Mercure Cabourg Hôtel & Spa - Cabourg

Located behind Cabourg Racecourse, Mercure Cabourg Hôtel & Spa is 0.6 mi from the center of Cabourg and a 20-minute walk from the beach and casino. It offers a fitness room, a swimming pool and a sauna.

Free Wi-Fi is provided. All the air-conditioned rooms feature a flat-screen TV, a telephone and a private bathroom with a hairdryer. Some of them are suitable for guests with reduced mobility.

A daily breakfast can be enjoyed at an extra cost and the on-site bar is open from 21:00 to 01:00. With a 24-hour front desk, this hotel has 1 meeting rooms. Free private parking is provided.

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Rooms Types
Classic Triple Room with Spa Access room in Mercure Cabourg Hôtel & Spa
Room Details
Classic Triple Room with Spa Access
1 Twin bed 22m² Type: Triple
Shower Pay-per-view channels Fax Hairdryer Wake-up service/Alarm clock Shared bathroom Microwave Extra long beds (> 6.5 ft) Sauna Private pool Toaster Game console - PS3 Lake view Additional bathroom Adapted bath Rooftop pool Infinity Pool Bottle of water Inner courtyard view Streaming service (like Netflix) Fire extinguisher Privacy curtain Open-air bath Carbon monoxide detector Access to private pool

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Classic Double Room with Spa Access room in Mercure Cabourg Hôtel & Spa
Room Details
Classic Double Room with Spa Access
1 Full bed 19m² Type: Double
Pay-per-view channels Fax Hairdryer Wake-up service/Alarm clock Shared bathroom Microwave Extra long beds (> 6.5 ft) Sauna Private pool Toaster Game console - PS3 Lake view Additional bathroom Baby safety gates Adapted bath Infinity Pool Heated pool Bottle of water Inner courtyard view Streaming service (like Netflix) Fire extinguisher Privacy curtain Open-air bath Carbon monoxide detector Access to private pool

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Classic Twin Room with Spa Access  room in Mercure Cabourg Hôtel & Spa
Room Details
Classic Twin Room with Spa Access
2 Twin bed 19m² Type: Twin
Shower Safe Pay-per-view channels Fax Hairdryer Wake-up service/Alarm clock Shared bathroom Microwave Extra long beds (> 6.5 ft) Private pool Toaster Game console - PS3 Lake view Additional bathroom Adapted bath Infinity Pool Bottle of water Inner courtyard view Streaming service (like Netflix) Fire extinguisher Privacy curtain Open-air bath Carbon monoxide detector Access to private pool

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Duplex Superior Room with One Double Bed and Three Single Beds with Spa Access room in Mercure Cabourg Hôtel & Spa
Room Details
Duplex Superior Room with One Double Bed and Three Single Beds with Spa Access
3 Twin bed 31m² Type: Family
Shower Safe Pay-per-view channels Fax Hairdryer Wake-up service/Alarm clock Suit press Shared bathroom Microwave Extra long beds (> 6.5 ft) Private pool Toaster Game console - PS3 Lake view Additional bathroom Private apartment in building Adapted bath Infinity Pool Bottle of water Inner courtyard view Streaming service (like Netflix) Fire extinguisher Privacy curtain Open-air bath Carbon monoxide detector Access to private pool

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Guest Score and Reviews
8.2 /10

V. good

83 Reviews

Cleanliness
8.1
Facilities
8.0
Location
8.0
Service
7.8

Anonymous

Family with young children

8.0

The spa is really great

The communication with the front desk was slow. They seemed a bit overwhelmed

July 2021

Kevin

Family with young children

8.0

The pool and sauna were very clean and we enjoyed them very much. The short walk to the center of Cabourg was much appreciated. The staff were very friendly and the rooms were clean. The breakfast was also good.

The beds could have been a bit firmer for my own tastes but my family slept well. The air-conditioning units in both bedrooms made some ticking noises once in a while that were a bit annoying, but other than than the rooms and bathrooms were functional and comfortable.

July 2021

Services & Facilities

Most popular facilities
Wheelchair accessible
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi
Room service available
Family Rooms
Free Parking
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Activities & Things to do
Game Room
Fitness Activities
Fitness Center
Food & Drinks
Bar
Food Delivery
Vending Machine
General
24-Hour Front Desk
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Professional Cleaning Services
Staff Trained In Safety Protocol
Kid Friendly
Children's Playground
Languages spoken
English
French
Media & Technology
Free Wi-Fi
Outdoor Recreation
Golf Course
Room Amenities
Cleaning Products Available
Room Service Available
Safety Deposit Box
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Kitchenware
Family Rooms
Security
Safety Chain And/or Latch On Doors Available
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Xerox/fax In Business Center
Massage Services
Indoor Tanning
Invoices
Swimming & Soaking
Indoor Pool
Spa/sauna
Transportation
Free Parking
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: before 12:00

Front Desk Hours: 24/7

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Free private parking is possible on site (reservation is not possible).

Pets

Pets are allowed on request. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Property Surroundings

Avenue Michel D Ornano | Cabourg, 14390, FR

Mercure Cabourg Hôtel & Spa FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Activities & Things to do
Game Room
Fitness Activities
Fitness Center
Food & Drinks
Bar
Food Delivery
Vending Machine
General
24-Hour Front Desk
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Professional Cleaning Services
Staff Trained In Safety Protocol
Kid Friendly
Children's Playground
Languages spoken
English
French
Media & Technology
Free Wi-Fi
Outdoor Recreation
Golf Course
Room Amenities
Cleaning Products Available
Room Service Available
Safety Deposit Box
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Kitchenware
Family Rooms
Security
Safety Chain And/or Latch On Doors Available
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Xerox/fax In Business Center
Massage Services
Indoor Tanning
Invoices
Swimming & Soaking
Indoor Pool
Spa/sauna
Transportation
Free Parking
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.2 /10

V. good

83 Reviews

Cleanliness
8.1
Facilities
8.0
Location
8.0
Service
7.8

Anonymous

Family with young children

8.0

The spa is really great

The communication with the front desk was slow. They seemed a bit overwhelmed

July 2021

Kevin

Family with young children

8.0

The pool and sauna were very clean and we enjoyed them very much. The short walk to the center of Cabourg was much appreciated. The staff were very friendly and the rooms were clean. The breakfast was also good.

The beds could have been a bit firmer for my own tastes but my family slept well. The air-conditioning units in both bedrooms made some ticking noises once in a while that were a bit annoying, but other than than the rooms and bathrooms were functional and comfortable.

July 2021

Geraldine

Family with young children

6.0

Staff and property

The SPA is in another building than the hotel. The rooms are really tiny. Breakfast is too expensive

September 2021

Renata

Family with young children

7.0

landscape is gorgeous and the hotel is charming. bedroom is comfortable and clean

the restaurant doesn’t have a restaurant so a family with small kids arriving late would require a better logistic to arrive in time of finding the restaurants still open

November 2021

F.huynh

Family with young children

9.0

Very clean and modern. Also good quality breakfast.

Spa area a bit small so quickly jammed. Location a bit far from downtown by walk

November 2021

Damien

Couple

8.0

Very friendly and helpful staff during all our stay (with a map on the recommanded restaurants in the town on arrival). The bed was very comfy and the room quiet. Breakfast with a wide variety of choice and good coffee. The spa (2 hammam, 2 saunas) and indoor sport facilities were clean and functional, and the swimming pool sufficiently big to exercise properly.

The bread for breakfast could be more fresh and crispy. We were surprised that the hotel did not have a restaurant in order to stay lazy onsite after an afternoon in the spa (not a huge issue as we like walking but count 15 minutes walk to the nearest restaurant). The room was a bit smaller than I thought, especially the sofa which was more a seat than anything. The new hammam unit was clearly too complex for customer usage (too many choices of T° resulting in a non working state)

November 2021

Filip

Family with young children

7.0

kids friendly

December 2021

Christiane

Family with young children

9.0

Good facilities and friendly, flexible staff.

January 2022

Eco

Family with young children

8.0

the breakfast was really excellent

hamam was not working well in the spa

March 2022

Pauline

Couple

6.0

Normandy style building A short walk to the town.

our room was large but only one very small hanging space. no drawers, cupboards, shelves. lived out of suitcase. poor selection of drinks in room, not even a biscuit. paper cups, should b China in a Murcure. no space to sit outside anywhere around the hotel,

March 2022

Dawn

Group Traveler

9.0

loation.Access and bathroom (mobility disabled}

no restaurant, even bar snacks in evening

May 2022

Lisa

Family with young children

9.0

I loved the pool area, it was great to have the indoors/outdoor element as its an open/close pool and the surrounding area with loungers was very relaxing. The breakfast was super, my kids and I were very pleased with the selection and quality of food. We didn't use the spa area this time but all the facilities were great and very clean. Lastly all the staff were really friendly and helpful when needed especially the receptionists and the person who greeted us for breakfast every moring :-) I would highly recommend this hotel for families with kids of all ages.

There is no restaurant which would have been nice even though there is plenty of restaurants in the nearby village Cabourg. There was some room service options for dinner but personally I didn't like the options availalbe and the way they were served i.e. in glass jars.

May 2022

Clyde

Couple

5.0

Location is good as are the Wellbeing facilities

This hotel has to decide if it is a hotel caring for customers who want to stay in a hotel or wether it wants to be a spa. Upon arrival we waited 15 minutes to check-in because the receptionist was treating another person using the Spa facility. Staff were not readily available at reception.

May 2022

Leonor

Family with young children

9.0

- The staff was really nice and helpful. They really do everything they can to satisfy the customers, with a smile. This was the case with every staff member we met. - It was very clean everywhere we went : room, breakfast room, pool area, spa. Spotless. - The place is kid friendly and this is not common for a spa hotel, so we appreciated it. - The heated pool is very pleasant, especially when outside it’s cool and windy. It wasn’t busy even on a weekend - Easy parking and 10 min walk from the center of Cabourg. - Late check out upon request (additional payment) which is a great option when traveling with kids (for their nap)

Just some very small suggestions, but none of them would prevent me from going back as our stay went very well : - the spa and pool area are disconnected from the rooms area (although very close) : consider a closed corridor ? - the kids club is great and a real plus, but there should be some additional toys in order for a kid to be able to use the little kitchen for instance - it would be nice to have a restaurant in the hotel, although there are many restaurants in Cabourg - There should be a helpful handrail near the bathtub for easier and safe get-in/get-out process.

May 2022

Alastair

Group Traveler

9.0

Cabourg was a location and the hotel is an easy walk into the Main Street. Facilities were great.

Nothing

June 2022

Natalie

Family with young children

9.0

The property was clean and modern with good amenities. The staff were very helpful and polite.

The only thing would have made it a bit better was if the balcony floor and furniture was cleaned regularly.

July 2022

unknown

Family with young children

8.0

easy walk to the centre. amazing to see the racing.

a little expensive but the facilities are good.

August 2022

Tony9464

Family with young children

10.0

Great location, children.loved the facilties

Very little to not like.

August 2022

Angelina

Business Traveler

7.0

bed, mattress, pillows, rainshower and spa area, saunas, but the pool (too many chlorine)

September 2022

Vlamy

Family with young children

7.0

The breakfast was great, the pool area is good.

The pool water temperature wasn't at 29 degrees. Unfortunately wasn't properly clean the pool area.

January 2023

Eric

Group Traveler

8.0

great location

expensive

May 2023

John

Couple

10.0

Clean room good staff pity no racing o our second visit room looked right over the course

The weather

July 2023

Clodagh

Family with young children

8.0

Most things but missing a restaurant or the freedom to eat deliver food on the terrace/bar.

Lack of Resto, no need to charge rent on bathrobe x

September 2023

Lorcan

Couple

10.0

Everything. Great location , great staff , everything was excellent.

Disliked nothing

October 2023

Boris

Family with young children

9.0

Swimming pool and Spa area are very nice. Good breakfast including good breakfast times. The kids room is quite helpful.. Fantastic view over the hippodrome.

All was good. Beds were a little soft but that’s really only individual.

April 2024

Carlos

Family with young children

8.0

very nice hotel, very clean. installations are very good, the pool and the sauna area.

space in our room (5 people) was limited.

April 2024

Ian

Group Traveler

8.0

Plenty of parking, 15 minute walk to the centre of town, decent bar. Other facilities like the pool and gym which I did not use this time.

Breakfast was hit and miss; milk regularly ran out as did the OJ. Fruit salad was poor quality but breakfast did offer variety.

June 2024

Sarah

Couple

8.0

Extremely friendly and helpful staff. Bed was very comfortable and buffet breakfast had good choice of hot and cold options Centre was only a 10 min walk

Was expensive for what was a small double room with a bath with a shower over it- the bath sides were very high with no handle to help getting in and out

June 2024

Phil

Family with young children

6.0

Easy parking.

Breakfast was not good quality or value for money.

June 2024

Janet

Couple

9.0

Great size pool, beautifully clean, water perfect temperature.

July 2024

Martin

Couple

7.0

Good facilities including good sized pool with lots of sunbeds. Room was quiet and comfortable including a bed that unlike so many hotels wasn’t too hard. Short drive into Cabourg where there is a good choice of restaurants.

Breakfast had a good selection but sadly the usual awful machine coffee. Lack of towels at the pool.

July 2024

Sara

Family with young children

8.0

The spa/pool is a little bit old-fashioned, not so fancy. But the staff was really nice and helpful and especially breakfast was excellent. If you visit this place, don´t forget to try the apple jam <3

July 2024

Yuliana

Family with young children

9.0

Kids play area, Friendliness of staff Breakfast options

September 2024

Nicolas

Family with young children

4.0

The indoor swimming pool was a true plus.

There is no restaurant at the property. The main facility and the room in the main building was smelly even though the hotel tries to diffuse a perfume to cover the bad smell. The staff at the front desk criticized us for leaving the room 30 minutes after check out time, although he never called us in the room before or after check out time to let us know to leave the room at the very specific check out time. The rate was extremely high compared to the level of the hotel and the poor quality of service.

October 2024

Paul

Business Traveler

10.0

Staff friendly good facilities & perfect location for the town

Nothing

November 2024

Hassan

Couple

10.0

Really friendly staff . Serving food ends at 22:00 but we came late , still they served us and we're very welcoming

January 2025

Edouard

Family with young children

10.0

Very professional staff. Amenities were above expectations. Great pool and sauna services . Room was well equipped with what we needed to enjoy our stay .

Nothing

April 2025

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