In a leafy setting near the Peace Memorial, the business area of Folie-Couvrechef and airport Caen Carpiquet, Sure Hotel by Best Western Caen Memorial offers comfortable and affordable accommodations with a uncovered, heated swimming pool. Guestrooms are modern and well equipped and provide you with a cozy, functional living space. They are perfect for a stopover or short stay in the area.
Free WiFi is available in the hotels public areas. Other services and facilities include satellite TV and numerous parking spaces free for guests of Hôtel Otelinn. A fitness center can be reached within walking distance of the hotel.
Guests here can also enjoy traditional cuisine in the hotel's restaurant. Dinning on the outdoor terrace is available in the warmer months.
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8.4/10
V. good
155 Reviews
Good breakfast & food in restaurant when we could get it.
Show All Reviews
Good to know
Check-in
from 15:00
Check-out
until 15:00
Pets Policy
Pets are allowed
Getting around
Train Stations
Caen Station4.0 km
Rooms Types
Room Details
Executive Queen Room with Sofa Bed - Non-Smoking
1 Sofa bed
30m²
Type: Triple
Internet facilities
Bathtub
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Shared bathroom
Microwave
Extra long beds (> 6.5 ft)
Toaster
Game console - PS3
Detached
Books, DVDs or music for children
Adapted bath
Rooftop pool
Heated pool
Bottle of water
Fire extinguisher
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Select dates to see prices
Executive Queen Room with Sofa Bed - Non-Smoking
1 Sofa bed
30m²
Has window
Type: Triple
Room all facilities
Internet facilities
Bathtub
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Shared bathroom
Microwave
Extra long beds (> 6.5 ft)
Toaster
Game console - PS3
Detached
Books, DVDs or music for children
Adapted bath
Rooftop pool
Heated pool
Bottle of water
Fire extinguisher
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Room Description:
The triple room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This triple room provides a flat-screen TV. The unit has 2 beds.
Room Details
Standard Twin Room - Non-Smoking
2 Twin bed
14m²
Type: Twin
Internet facilities
Bathtub
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Shared bathroom
Microwave
Extra long beds (> 6.5 ft)
Oven
Toaster
Game console - PS3
Detached
Books, DVDs or music for children
Adapted bath
Rooftop pool
Heated pool
Bottle of water
Game console - PS4
Childrens' cribs
Shampoo
Conditioner
Fire extinguisher
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Select dates to see prices
Standard Twin Room - Non-Smoking
2 Twin bed
14m²
Has window
Type: Twin
Room all facilities
Internet facilities
Bathtub
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Shared bathroom
Microwave
Extra long beds (> 6.5 ft)
Oven
Toaster
Game console - PS3
Detached
Books, DVDs or music for children
Adapted bath
Rooftop pool
Heated pool
Bottle of water
Game console - PS4
Childrens' cribs
Shampoo
Conditioner
Fire extinguisher
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Room Description:
The twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This twin room offers a flat-screen TV. The unit offers 2 beds.
Room Details
Standard Queen Room - Non-Smoking
1 Queen bed
14m²
Type: Double
Internet facilities
Bathtub
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Shared bathroom
Microwave
Extra long beds (> 6.5 ft)
Oven
Toaster
Game console - PS3
Detached
Books, DVDs or music for children
Adapted bath
Rooftop pool
Heated pool
Bottle of water
Game console - PS4
Childrens' cribs
Shampoo
Conditioner
Fire extinguisher
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Select dates to see prices
Standard Queen Room - Non-Smoking
1 Queen bed
14m²
Has window
Type: Double
Room all facilities
Internet facilities
Bathtub
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Shared bathroom
Microwave
Extra long beds (> 6.5 ft)
Oven
Toaster
Game console - PS3
Detached
Books, DVDs or music for children
Adapted bath
Rooftop pool
Heated pool
Bottle of water
Game console - PS4
Childrens' cribs
Shampoo
Conditioner
Fire extinguisher
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Room Description:
The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Guest Score and Reviews
8.4/10
V. good
155 Reviews
Cleanliness
8.6
Facilities
9.0
Location
8.6
Service
8.5
Tina
young couple
7.0
Good breakfast & food in restaurant when we could get it.
No lift and staff did not offer to take our cases up to room. Pool area grubby and leaves in pool - not attended to so I had to remove the leaves myself before swimming. We were told the restaurant was fully booked for our first night. Infact there was hardly anyone in there and later found out this was due to staffing issues. Nowhere nearby as an alternative
November 2025
Olivia123
young couple
8.0
We have stayed here before. We liked the free car park. The location is on the outskirts of Caen and easy to drive to, although the sat-nav was required to navigate right to the hotel car park. The breakfast was absolutely superb. The chef knows how to make perfect scrambled eggs, so we will definitely be staying there next time!
The room still had an odour of carpet glue which was overpowering last year when we stayed there (and we were moved to a different part of the hotel).
This time, after we opened the window, it was not too bad.
The restaurant was closed (we had not checked beforehand). However, we discovered 'Boucherie' near-by and we had a superb meal there.
November 2025
Services & Facilities
Most popular facilities
Pets Allowed
24-Hour Front Desk
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Air Conditioning
Hair dryer
Free Parking
More Amenities
Accessibility
Accessible Rooms Through Interior Corridor Available
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
General
Pets Allowed
24-Hour Front Desk
Express Check-In/Check-Out
Non-smoking Property
Air Conditioning In Public Area
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Room Amenities
Window
Safety Deposit Box
Air Conditioning
Hair Dryer
Coffee/tea Maker
Blackout Curtains
Services and Conveniences
Wake Up Call
Xerox/fax In Business Center
Desk/workspace Available
Swimming & Soaking
Outdoor Pool
Transportation
Free Parking
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 15:00
Check-out:before 11:00
Front Desk Hours: 24/7
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
Pets
Pets are allowed on request. Charges may be applicable.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Check-in begins at 15:00 and check-out can be done until 11:00.
Interesting place to explore in close proximity to the Hotel are Memorial of Caen, Peace Museum, Musee des Beaux-Arts de Caen, Normandy Museum (Musee de Normandie), Ornano Stadium, Abbaye aux Hommes (Men's Abbey), Abbaye aux Dames, Racecourse of Caen, Zenith de Caen, Port de Caen and others.
The Hotel offers Outdoor pool, Free Parking.
Yes, Free Parking facility available on-site.
Yes, guests have enjoy Outdoor pool .
Yes, Pets Allowed, , but it's always best to call ahead to confirm.
Accessible Rooms Through Interior Corridor Available
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
General
Pets Allowed
24-Hour Front Desk
Express Check-In/Check-Out
Non-smoking Property
Air Conditioning In Public Area
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Room Amenities
Window
Safety Deposit Box
Air Conditioning
Hair Dryer
Coffee/tea Maker
Blackout Curtains
Services and Conveniences
Wake Up Call
Xerox/fax In Business Center
Desk/workspace Available
Swimming & Soaking
Outdoor Pool
Transportation
Free Parking
All Guest Score and Reviews
8.4/10
V. good
155 Reviews
Cleanliness
8.6
Facilities
9.0
Location
8.6
Service
8.5
Tina
young couple
7.0
Good breakfast & food in restaurant when we could get it.
No lift and staff did not offer to take our cases up to room. Pool area grubby and leaves in pool - not attended to so I had to remove the leaves myself before swimming. We were told the restaurant was fully booked for our first night. Infact there was hardly anyone in there and later found out this was due to staffing issues. Nowhere nearby as an alternative
November 2025
Olivia123
young couple
8.0
We have stayed here before. We liked the free car park. The location is on the outskirts of Caen and easy to drive to, although the sat-nav was required to navigate right to the hotel car park. The breakfast was absolutely superb. The chef knows how to make perfect scrambled eggs, so we will definitely be staying there next time!
The room still had an odour of carpet glue which was overpowering last year when we stayed there (and we were moved to a different part of the hotel).
This time, after we opened the window, it was not too bad.
The restaurant was closed (we had not checked beforehand). However, we discovered 'Boucherie' near-by and we had a superb meal there.
November 2025
Caitlin
Couple
9.0
Lovely modern hotel, clean and great staff
November 2025
Christina
young couple
8.0
The location close to the museum was excellent.
January 2026
Janice
family with young children
8.0
The girl on reception was very helpful. Even helped us to order a take away.
We were not told the restaurant would not be open
January 2026
Will
family with young children
7.0
Large room and decent price.
Breakfast limited and no atmosphere
February 2026
will t.
Family with young children
7.0
Large room and decent price.
Breakfast limited and no atmosphere
February 2026
Mary
family with young children
10.0
Friendly staff
Everything was great
March 2026
Sandra
Family with young children
8.0
Confortable stay
Handicap room and I didn’t need it . Very hardy to take a shower
March 2026
Bernadette
young couple
8.0
It's a great stop for us for the early morning ferry back to Portsmouth. Particularly great that our dog is welcome in the restaurant too and free parking is a nice bonus. It's also within walking distance of the Caen Memorial Museum, which is fantastic.
April 2026
Stephen
young couple
8.0
Good restaurant.
Not much to dislike
April 2026
Deborah
young couple
8.0
Convenient to most attractions. Ferry port and also the hospital. Bright, modern. Staff very welcoming and helpful. Pool is a nice addition although it was closed when we visited.
Breakfast was quite basic. Seems that if your not there early quite a bit was not replenished. No fruit on offer and only scrambled eggs as a hot option. Only very basic cereals.
April 2026
Marta
solo traveller
9.0
Bedroom was on the ground floor, so easily accessible; bed was very comfy; there were dark blinders for the night and “lighter” blinders for the day; there was a suitcase stand (always useful); shower was extremely spacious; the mirror lights were adjustable; parking spot always available; staff very nice!
Savory breakfast could be richer
April 2026
Kevin
young couple
10.0
Nice and clean and staff were friendly!
May 2026
Kevin J.
Couple
10.0
Nice and clean and staff were friendly!
May 2026
Amanda
solo traveller
7.0
Location was good for what we wanted to do
Room was quite small
June 2026
Karen
solo traveller
7.0
The staff at the hotel were lovely. Very helpful and friendly. For a hotel, the restaurant food was delicious.
We booked this hotel as there was an outside pool. Unfortunately when we asked about using it, we were told that it was not possible and it was closed. On our last night I had an issue with a motor noise in my room and as a side asked the Manager why the pool was out of action and was told there was nothing wrong with it. Obviously, we were disappointed.
On one day the breakfast room had run out of eggs an hour before end of service.
The bathroom flooded as the drainage in the shower and sink was very slow and could not keep up with the good water pressure.
They also do not automatically service your room.
June 2026
Pro-tector
solo traveller
7.0
The friendly and helpful staff made this hotel.
The hotel restaurant was excellent. But not open on our last night which, as one of our party was 90 meant a rather expensive taxi.
Breakfasts were good value, but late comers might not get a full selection.
We booked this hotel specifically because it was advertised to have a swimming pool. So when we were told it was closed we were very disappointed. Then when, on our last night there, the hotel manger told us it wasn't closed, we were just Angry....
We were also disappointed to find the hotel restaurant closed on our last night, especially as the website suggested it was open 7 days a week?
Our stay was in early June over D-Day so you'd think this was peak times?
June 2026
Aini
solo traveller
9.0
The lohation good,near the Caen memorial,free parking.
June 2026
Lorraine
solo traveller
8.0
The location, ideal for what we wanted to see and do in the area.
Very limited menu and not as good as our last stay.
June 2026
James
solo traveller
9.0
Easy to find centrally located
Nothing
June 2026
Grahame
young couple
6.0
The location for the ferry port
Being woken up at 01:30 am by the fire alarm and no one was directing you where to go or the meeting point and we think most of the guests were still in the room. When the manager arrived he just turned the fire alarm off saying where it originated nothing was wrong.
June 2026
David
solo traveller
5.0
The swimming pool.
They have A major problem with their fire alarm. They need to get it fixed!
June 2026
Philip
group
9.0
Great breakfast,plenty of choice,good quality,well presented.
Missing bathroom lock
June 2026
Helen
young couple
10.0
Lovely room and breakfast
July 2026
Philippa
solo traveller
9.0
Very comfortable
July 2026
Darren
young couple
8.0
Very quiet even though the hotel was full, great location for evening walks after dinner, nearby restaurants and friendly staff.
July 2026
Matthew
Couple
8.0
The staff at reception were exceptional and truly enjoyed their work--she was rocking out to some music while meeting our needs. I'll take that any day over their alternatives. The location was a good starting point for Normandy. We also appreciate the car chargers, even though the first one quit on us in an hour--the second one survived the night.
The breakfast was just ok, particularly for France. We would go back as it was good for Caen, but it wasn't amazing. The availability of parking helped though.
July 2026
Michael
young couple
7.0
Great location for an overnight before catching a ferry.
July 2026
Damian
Family with young children
8.0
Staff were friendly and informative. Rooms were clean and air con was in place which was badly needed.
July 2026
Reilly
young couple
9.0
Parking convenient, ground floor room. Fantastic swimming pool, good value breakfast. This was our third stay within 12 months
Nothing. Unfortunately room power failed during the night. It didn't really spoil our stay as we left early for the morning ferry
July 2026
Ian
young couple
9.0
Pool and room
N/a
July 2026
Gozzy
solo traveller
6.0
Comfortable overnight room off the ferry but, some distance from the terminal
We checked in late, 11pm, and the process was very slow and indifferent attitude from the checkin staff.
July 2026
Lynn
solo traveller
9.0
Swift check in and out. Great little restaurant. Comfortable bed. Good location for early ferry.
Drinks and food a little pricey but not extortionate.
July 2026
Weronika
solo traveller
9.0
Pool, location
Breakfast
August 2026
Joan
young couple
10.0
lovely quiet. Staff so friendly and accommodating. They work hard. room was lovely. coffee maker was appreciated . Perfect base for touring battlefields and normandy region
no lift
August 2026
Siobhan
group
10.0
Lovely property, very clean and well located.
August 2026
Sharen
group
9.0
Good accessible room, nice breakfast including bacon or sausages (alternate days) and eggs
Friendly staff
no seat in the shower/wet room expect a pool chair, no where to put toiletries except the flor which not helpful, no cold, fresh, water available without asking at the bar. Only 2 coffee pods for a weeks stay, very limited dinner menu, daily specials ok
August 2026
Mark_j_1975
solo traveller
8.0
Hotel was out of the centre but value for money.
Beds very comfy
Coffee machine did not work to get hot water.
No fridge in room.
August 2026
Svend
solo traveller
5.0
Nice reception
The restaurant, the table vas "rocking"
The food(beef) was not a good quality(elastic), and the knife was for butter.
I know Best Western hotels, its normaiiy good, not this one...and no cheese...at all for the breakfast.
August 2026
Mark
solo traveller
8.0
Having a pool was great, especially after a long day in the heat. Staff were friendly and helpful and the food in the restaurant was good.
There forn3 nights and the room wasnt visited by housekeeping once, not even the bin emptied.
August 2026
Bobski2
Family with young children
8.0
Sought a not-too-expensive place in Caen for one night and SURE hotel popped up and proved to be a generally good choice. Nice pool for the boys to let of steam in. We booked two rooms as there were no family rooms (or they were all booked). Car parking right in front of the hotel.
Cocktails at the bar were pretty steep in price (and using pre-mixed cocktail flavouring c.f. the real deal). And food as prepared on the premises was also not cheap. Depending on your needs you could go Uber and order in.
August 2026
Sally
solo traveller
10.0
Easy to find, welcoming staff, great restaurant and we enjoyed using the pool. Recommended as a stopover.
August 2026
Anna
group
8.0
Second time we go. Location and comfortable rooms
August 2026
M&r
review category business travellers
5.0
pool is always good after a long drive.
The receptionist pretends she can't speak English to some people then speaks very good English to others ??? We speak French very well and realised that she does it as a joke-NOT funny to the people who had been travelling all day with 2 young children. We tried to cancel our booking 2 weeks in advance because our meeting was cancelled (as we explained) but were told No. The wetroom floods the bedroom if you don't use the mop whilst showering btw.
August 2026
Pascal
young couple
8.0
room was clean with all the necessary needs for an overnight stay. the breakfast was good , choice was good and everything looked fresh. we willl definitely use this hotel again
September 2026
Alison
young couple
10.0
Excellent hotel very friendly staff and great value for money
Nice little pool and walking distance to the Caen memorial
September 2026
Brown
young couple
8.0
swimming pool was very clean and warm , breakfast was excellent
kamer was erg klein
September 2026
Emma
young couple
7.0
Great location for visiting the Caen Memorial and very easy to find. Lovely staff, very warm welcome.
Breakfast was disappointing.
September 2026
Andrea
solo traveller
10.0
Easy to get to hotel from the port and late check in. Comfortable bed
September 2026
Robert
solo traveller
8.0
The location was great, a five minute walk to the Caen war memorial & 15 minute drive to Pegasus Bridge. The room was clean & the bed was comfortable ish, If you like a softer bed. The air-conditioning was very effective, so the room stayed at a comfortable temperature for sleep. The restaurant had a small menu but the food we had was great. Breakfast was also pretty good when compared to other hotels in this bracket.
The bathroom was quite small & the bed was a little on the soft side for me. Although it was perfect for my wife. There is no kettle in the room. There is a coffee making machine but I don't like those coffees & much prefer a kettle.
September 2026
Peter
young couple
5.0
The staff were very friendly The car parking was good and secure The layout of the ground floor was good
We had asked for a ground floor room when we arrived we were given an upstairs room till we complained .Rooms were very small The WiFi in room was poor Okey in lounge Drinks very expensive The food was ok but very expensive.
September 2026
Nancy
young couple
9.0
Good location to catch D-Day tour and the museum. The breakfase was great and dining was good for the couple of days that we stayed. The room air conditioning would shut off around 10:30pm, once we realized this we were able to sleep comfortably. Also, there is no lift in this hotel. The clerk did offer to assist with our lugguage but we managed to get our luggage up and down from the 2nd floor.
No lift
September 2026
Lily
solo traveller
10.0
Very good hotel close to Caen
September 2026
Jane
young couple
8.0
Warm welcome on our arrival, bed comfortable and location for the ferry port (only 20 minutes)
Staff in the dinning room, very helpful and friendly.
I thought breakfast was over priced at €14.50 pp for continental buffet, especially when I would only have a soft drink and toast. Maybe they could offer a different price to cover this.
They don’t offer snacks at the bar like booking.com says but there is a shop 7minute walk.
Someone set off the fire alarm at 2am, just a few of us guests evacuated into the carpark others were in there room watching through the window but the staff didn’t have a clue what to do.
(Thankfully it was a false alarm) but no apology from the staff the next morning of the incident.
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