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Grand Hotel Bellevue - Grand Place

5 Rue Jean Roisin | Lille, 59000, FR
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Grand Hotel Bellevue - Grand Place - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Lille
Excellent room comfort & quality
Most popular facilities
Pets Allowed
24-Hour Front Desk
Pets allowed (charges may apply)
Free Wi-Fi
Room service available
Room Service

Grand Hotel Bellevue - Grand Place - Lille

On the Grand Place in Old Lille, Grand Hotel Bellevue - Grand Place is set in a building of Flemish architecture and the rooms offer a marble bathroom and antique furniture. Rihour Metro Station is 328 feet away, Le Nouveau Siècle Convention Center is a 2-minute walk from the property and Lille Grand Palais is 0.9 mi away.

The hotel was renovated in 2018. Each air-conditioned guest room is equipped with satellite TV and free WiFi access. The elegant, soundproofed rooms include a mini-bar and some have tea and coffee making facilities.

Staff is available 24 hours a day. An extensive and varied buffet breakfast is served every morning at the Grand Hotel Bellevue - Grand Place. Guests can enjoy cocktails in Le Windsor bar and there are restaurants 164 feet away.

The historic center is a 5-minute walk and Lille Flandres Train Station is 2953 feet away. Bois de Boulogne Park and the Citadelle are 0.9 mi away and Lesquin Airport is 6.

8 mi away. Meeting rooms are available on site. There is a public car park 328 feet away.

.

Rooms Types
Classic Double Room room in Grand Hotel Bellevue - Grand Place
Room Details
Classic Double Room
1 Queen bed 15m² Type: Double
Bathtub Pay-per-view channels Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Refrigerator Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Sauna Private pool Oven Toaster iPad Game console - PS3 Game console - Nintendo Wii Lake view Additional bathroom Books, DVDs or music for children Adapted bath Infinity Pool Bottle of water Chocolate/Cookies Fire extinguisher Privacy curtain Complimentary afternoon snacks and drinks in the executive lounge Access to private pool Access to a private beach Private check-in/out in the executive lounge

Select dates to see prices

Prestige Room - Grand Place view room in Grand Hotel Bellevue - Grand Place
Room Details
Prestige Room - Grand Place view
1 Queen bed 15m² Type: Double
Bathtub Pay-per-view channels Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Refrigerator Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Kitchen Sauna Private pool Toaster iPad Game console - Xbox 360 Game console - PS3 Game console - Nintendo Wii Lake view Additional bathroom Books, DVDs or music for children Baby safety gates Adapted bath Infinity Pool Bottle of water Chocolate/Cookies Fire extinguisher Privacy curtain Complimentary afternoon snacks and drinks in the executive lounge Access to private pool

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Deluxe Double Room room in Grand Hotel Bellevue - Grand Place
Room Details
Deluxe Double Room
1 Queen bed 20m² Type: Double
Bathtub Pay-per-view channels Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Refrigerator Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Kitchen Sauna Private pool Toaster iPad Game console - PS3 Game console - Nintendo Wii Lake view Additional bathroom Books, DVDs or music for children Adapted bath Infinity Pool Heated pool Bottle of water Chocolate/Cookies Game console - Wii U Game console - PS4 Childrens' cribs Toothbrush Shampoo Shower cap Fire extinguisher Privacy curtain Complimentary afternoon snacks and drinks in the executive lounge Access to private pool Private check-in/out in the executive lounge

Select dates to see prices

Classic Twin Room room in Grand Hotel Bellevue - Grand Place
Room Details
Classic Twin Room
2 Twin bed 15m² Type: Twin
Bathtub Pay-per-view channels Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Refrigerator Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Sauna Private pool Oven Toaster iPad Game console - PS3 Game console - Nintendo Wii Lake view Additional bathroom Books, DVDs or music for children Adapted bath Infinity Pool Bottle of water Chocolate/Cookies Fire extinguisher Privacy curtain Complimentary afternoon snacks and drinks in the executive lounge Access to private pool Access to a private beach

Select dates to see prices

Guest Score and Reviews
8.5 /10

V. good

639 Reviews

Cleanliness
8.1
Facilities
9.1
Location
9.2
Service
9.3

Christopher

Couple

8.0

Thank you so much for the upgrade of the room and I assume a view over The Place. Much appreciated.

A bath would have been a plus!

January 2025

Evelin

Business Traveler

10.0

the location is central with amazing view on the main square the design of the place oozes classical comfort but with a touch of modern also the rooftop is a must, breathtaking views polite and efficient staff

February 2025

Services & Facilities

Most popular facilities
Pets Allowed
24-Hour Front Desk
Pets allowed (charges may apply)
Free Wi-Fi
Room service available
Room Service
Air Conditioning
Family Rooms
More Amenities
Food & Drinks
Bar
General
Pets Allowed
24-Hour Front Desk
Elevator
Non-smoking Property
Key Access
Pets Allowed (charges May Apply)
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Professional Cleaning Services
Media & Technology
Free Wi-Fi
Room Amenities
Room Service Available
Room Service
Safety Deposit Box
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Soundproof Rooms Available
Ironing Amenities
Family Rooms
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Concierge Services
Laundry Services
Tour Services
Health Services
First Aid Kit Available
Business facilities
Fax/photocopying
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: before 12:00

Front Desk Hours: 24/7

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

No parking available.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 1 year old stay for free when using an available cot. Children up to and including 12 years old stay for free when using an existing bed. Children up to and including 12 years old stay for € 30 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Property Surroundings

5 Rue Jean Roisin | Lille, 59000, FR

Famous

Historical

Park & Beaches

Grand Hotel Bellevue - Grand Place FAQs

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All Amenities
Food & Drinks
Bar
General
Pets Allowed
24-Hour Front Desk
Elevator
Non-smoking Property
Key Access
Pets Allowed (charges May Apply)
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Professional Cleaning Services
Media & Technology
Free Wi-Fi
Room Amenities
Room Service Available
Room Service
Safety Deposit Box
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Soundproof Rooms Available
Ironing Amenities
Family Rooms
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Concierge Services
Laundry Services
Tour Services
Health Services
First Aid Kit Available
Business facilities
Fax/photocopying
All Guest Score and Reviews
8.5 /10

V. good

639 Reviews

Cleanliness
8.1
Facilities
9.1
Location
9.2
Service
9.3

Christopher

Couple

8.0

Thank you so much for the upgrade of the room and I assume a view over The Place. Much appreciated.

A bath would have been a plus!

January 2025

Evelin

Business Traveler

10.0

the location is central with amazing view on the main square the design of the place oozes classical comfort but with a touch of modern also the rooftop is a must, breathtaking views polite and efficient staff

February 2025

Jim

Couple

10.0

Proper hotel in the centre of the old city. Fantastic views from the rooftop bar. Relaxing and friendly.

Nothing to report!

February 2025

Heather

Couple

4.0

Location was amazing & breakfast was decent

Very old fashion, out of date with today’s standard. Breakfast room was too small so,guest were asked to come back later or even take the food to eat in their room or lobby

February 2025

Stephanie

Couple

10.0

Beautiful hotel centrally located super quiet and comfortable.

Nothing

February 2025

Katy

Couple

7.0

The view from the room was amazing. The hotel was beautiful. The interior beautiful. A charming boutique hotel. It was clean. Comfortable bed. The staff very pleasant and

There was a strange smell throughout the hotel. I am not sure what this was. It wasn’t in the rooms thankfully.

February 2025

Marco

Family with young children

9.0

location, staff, great room and fantastic breakfast

February 2025

Matt

Business Traveler

9.0

Hotel was good, friendly staff and a big clean room.

Bar closes on a Monday !!

February 2025

Kenneth

Couple

9.0

Great location, friendly staff, comfortable bed

February 2025

Vita

Solo Traveler

10.0

Location , style of the room in period building . Staff were great . My room with the city view was beautiful and better than expected!

Nothing to say

February 2025

Kerry

Couple

8.0

Good location and clean room very nice bathroom.

Nothing to complain about.

February 2025

Marika

Group Traveler

8.0

Great location and beautiful Art Deco design.Close to central Lille and 10-15 minute walk from train stations. Room was a great size for two of us. Beds and pillows were comfy. Clean room with enough towels. Breakfast was reasonably good, with hot and cold food. Terrace bar was cosy and relaxing. Had water fountain on each of the landings for free fill up which was appreciated.

Decoration looks a bit tired in places and there was a smell in our room and parts of the hotel....drains?

February 2025

Mary

Couple

8.0

Our room was great. Directly overlooked the main square. Bathroom functioned well, but absolutely no soundproofing so don’t be shy. Kettle. Only one English teabag sadly, the other three herbal.

Breakfast was disappointing. Minimal quantities of bread, pre cut into tiny pieces. Scrambled egg on warmer completely ruined for us by having chives cooked into it (why?? because whoever prepares it likes chives himself?). Small bowl of cut fruit pieces, mainly apple, swimming in juice suggesting possibly tinned. Not a piece of actual fruit in sight. Tiny unimpressive croissants in modest numbers (the sort of place you have to pick up one for your partner as well as unlikely to be any left when he goes up). Bowl of yogurt in quantity my small family at home would find inadequate for a breakfast. We struggled to make a decent meal. For 18E this was a poor return. Overall felt extremely modest buffet with rather a mean spirit. Would probably return to hotel but wouldn’t have breakfast there, many many options immediately available nearby. The main reception area was clearly having a drains issue. Quite unpleasant smell to walk through. Friendly welcoming receptionist

February 2025

Guergana

Group Traveler

9.0

Ideally placed, nice functional rooms and bathrooms with shower.

Breakfast is varied but adding a few more things will make it even better - like real big warm croissants, tomato juice, etc.

February 2025

Robin

Family with young children

10.0

Fantastic mezzanine room with loads of space. Great shower. Staff were very friendly and helpful. Hotel is beautiful, sympathetically restored and in a great location to explore Lille. They kindly kept our luggage before our train. Would very highly recommend.

Sadly the roof terrace was closed in the daytime!

February 2025

Colin

Couple

9.0

Great location

Modest breakfast

March 2025

Stuart

Couple

10.0

Great position. Staff were helpful and got an upgrade

The area does have a sewage problem

March 2025

Jo

Couple

9.0

Amazing roof top bar . Great location .

March 2025

Ruth

Business Traveler

10.0

The location was perfect. Staff were helpful and professional and breakfast was good. A really lovely stay in a beautiful hotel. The rooftop bar was especially appreciated.

March 2025

Arthur

Couple

9.0

Beautiful hotel. Good breakfast, nice room with a view. No noise from outside even with a room at the side of the grand place

Rooftopbar is nice but too expensive

March 2025

Ioannis

Couple

9.0

Excellent location. Ideal for walks in the old town and commercial areas. Nice renovated building and spacious well decorated room. Nice hotel ambiance. We missed our breakfast on Sunday (please consider longer serving time during the weekend) and it was happily deducted from our bill.

There was a persisting subtle sewerage smell at the reception area throughout our stay. Not nice for a first impression but the rest of our stay compensated the issue. I am sure management is aware. The replenishment of supplies (both food and equipment) during breakfast could be more timely. However, staff were helpful and speedy in bringing whatever we asked.

March 2025

Glynis

Group Traveler

9.0

Very helpful staff, great location and spacious rooms with cute roof bar with sunsets across the city!

Nothing

March 2025

Cedric

Solo Traveler

10.0

Extremely useful staff. Beautiful hotel and nice new rooftop bar

March 2025

Dawn

Couple

10.0

Beautiful old building full of style. Lovely decor. Our room overlooked the square which was fabulous. Comfortable bed and pillows. Coffee machine and biscuits was an added bonus. We also loved the roof top bar. All of the staff were excellent. Perfect location too in the old town amongst plenty of bars, restaurants and shops.

Nothing at all.

March 2025

Andy

Family with young children

5.0

The location was great , very central and only 10 mins walk from the station.The room was ok .The safe did not work and when I mentioned this to the receptionist I was told it couldn't be fixed . I was also told there were no available extra pillows in the whole of the hotel. I persisted and did eventually get one .An old sock had been left behind the bedside table , not exactly well hidden and evaded the cleaners both days we were there .

One member of the front desk was particularly unhelpful.

March 2025

Thom

Couple

8.0

The location is excellent and perfect for visiting all the sites as well as the nightlife. The staff were very welcoming, helpful and friendly throughout our stay. The room was a good size with a nice bathroom (overlooking the square would have been even better I'm sure!). Breakfast is great and the rooftop bar was nice, even in March.

Being an old building the sound proofing wasn't great. We didn't have any significant issues but could certainly hear our neighbours and those above us pretty easily. Storage in the bedroom was a bit limited and one of the drawers had a broken handle which reduced access to storage further.

March 2025

Barbara

Couple

9.0

Breakfast but need to provide strainer for loose leaf tea

Room - better selection of tea bags eg English Breakfast

March 2025

Anthony

Solo Traveler

7.0

Breakfast and location outstanding.⁹7

Bed duvet too warm for season 96

April 2025

Scott

Family with young children

9.0

My kids loved having their own floor in the family room. Very nice modern bathroom. Staff were very helpful and friendly. Good breakfast too

April 2025

Tom

Couple

7.0

Great location and roof terrace. Staff were lovely. Very nice hotel

Quite small room and expensive. Couldn’t access terrace until 3:30pm

April 2025

Karen

Family with young children

8.0

Roof terrace bar is fantastic. Staff very friendly. Comfy and clean. Great location.

April 2025

Bert

Couple

9.0

Very nice hotel and very nice staff!

The AC was turned off, while it was about 23 degrees outside and so also it was 23 degrees inside. The AC was off because it wasn't a summer period, but then if it is so hot that the room just doesn't get cold at least provide a fan or something similar. This was compensated to us by the hotel in a good way but still we expected a bit more from a 4 star hotel.

April 2025

Johnny

Solo Traveler

5.0

The location is great.

Staff preferred to spend 15+ minutes loudly and vigorously discussing customer complaints (in front of all guests) instead of fixing the problem. Hot breakfast was cold, coffee machine broken, tables full of dirty dishes and no one there to clean up. I have rarely experienced anything as unprofessional as this.

April 2025

Gail

Group Traveler

10.0

the rooftop bar

noise early morning

April 2025

Lois

Couple

7.0

Spacious room, excellent location, very friendly and helpful reception staff

Because it was so central, it was noisy throughout the night (people shouting). Breakfast foods were not topped up regularly enough. Scrambled egg tasted synthetic. Room cleaning was hit and miss - forgot to replenish towels on one occasion and topping up of breakfast tea bags. No plug in sink. Paper cups for hot drinks in bedroom rather than ceramic (made it feel cheap).

April 2025

Pauline

Family with young children

8.0

The staff was very nice and helpful, the location was perfect and the rooftop is beautiful !!!

I would say one thing: the room was a little bit noisy with the automatic air-condition.

April 2025

Jimmy

Couple

10.0

The room was spacious and had a great view!

N/A

April 2025

Carmen

Family with young children

6.0

Hotel was well located. Staff was nice and efficient. Bed was OK.

The hotel in general had known better days. At best, this was a 3 star hotel. Pillows were immensely uncomfortable (way to soft, zero support). Normally, in 4 stars hotel you get at least 1 viscoelastic pillow, that give good support and are comfortable to sleep in. Both pillows were equally old and bad. The carpet was old and stuffy. Decorations old and put together with zero taste. You could hardly fit your legs in the separate toilet. The bath had no hold-on to get in our out. Even though in theory you had controls for the heat air in the room, it did not work at all, and in the evening it was rather cold. But the heat would not turn on, no matter how high you put the temperature. Continental breakfast was poor. Dairy-free and gluten-free options almost non existent (even though I had warned them in advance). They had total lack of knowledge about how to present food to prevent cross-contaminations with known allergens (e.g., cheeses, next to cold cuts). They did not even know that most cold cuts are preserved with lactose or lactic acid. I could only have 1 cold cut (the Italian one, the only dairy free, gluten free). They could not make scrumbled eggs without butter, etc.

April 2025

Wendy

Couple

8.0

Lovely hotel location great easy to walk from Eurostar which is a bonus as we got a taxi and that cost 15 euros so I would walk next time would stay again clean and comfortable staff very attentive lovely roof top bar.

Only quibble was tv had no English Channels but didn’t put us off. And great restaurants near by.

April 2025

Bronwen

Couple

9.0

Excellent breakfast with plenty of choice; fantastic location. We moved rooms and the second room was lovely, bright and airy.

Noise insulation wasn’t great: we were woken by people taking in the corridor during our first night.

May 2025

Ben

Business Traveler

9.0

Clean, old design, great rooms, nice beds and excellent staff

Nothing really

May 2025

Mike

Couple

5.0

good location

No air conditioning on the hottest day of the year.

May 2025

Barry

Solo Traveler

9.0

Everything was fine. The water/soda water dispenser on my floor was a real bonus. Coffee maker, a bonus. The robe was a nice addition. But mostly Margot was a great assistance from the moment. I walked in the door to the moment that I left. Everyone was good, but Margo took extra special. Good care of me.

Can’t really think of anything I didn’t like… breakfast might’ve been a little pricey, but I didn’t eat there

May 2025

Chris

Couple

10.0

Perfect location. Great staff and breakfast.

N/A

June 2025

Tara

Couple

9.0

Excellent location. View. Helpful staff, clean and comfortable.

July 2025

Joshua

Family with young children

6.0

The good: Staff were kind and bilingual, location is excellent (5–15 min walk from everything), and the rooftop terrace is the star – amazing views and top-notch cocktails. Beds are comfortable and the bathroom / rooms are spacious for Europe.

The not-so-good: • Lobby smelled like a subtle sewer for three days and is not accessible to wheelchairs or prams (elevators are available to floors above the lobby.) • Mosquitoes galore – we had 5–7 in our room and were handed bug diffusers by day two. The windows were never opened… • Room had a blood-stained pillow and extremely thick dust on the chandelier and banisters which I discovered after attempting to swat at the mosquitos with a towel and caused a snow storm of dust • No fridge • Shower gel dispenser was empty • Carpet stain at the door looked… suspicious • Breakfast? Only the orange juice and yogurt stood out It might suit younger travellers, but for families or anyone expecting a clean, comfortable stay at this price – you’ll be disappointed. Wouldn’t pay more than €125/night.

July 2025

Steve

Couple

9.0

The hotel's highlight is its location. The center of town is just around the corner. The hotel is maintained in the Belle Epoque style, but they don't overdo it. If they can't replace a light fixture appropriately, then they'll use something modern and understated. It's a good way to keep prices down for the There is a roof terrace bar overlooking the Grand' Place, which is perfect in warm weather.

There was very little that we didn't like. The room was quite small but had everything we needed. Temperature regulation was a little tricky, as the thermostat display was unresponsive.

July 2025

Helen

Couple

9.0

The hotel staff were friendly and helpful. The decor is well considered, and felt unique.

Nothing of real concern.

July 2025

Paul

Couple

10.0

Its location was terrific. Staff brilliant

Breakfast needed more fruit options

August 2025

Karolina

Family with young children

10.0

Generous room size, truly did not except this much space for a standard room. Very clean. Courtyard view offered peace and quiet despite the hotel's central location. I really liked the multiple water dispensers located on all the floors, very eco friendly and convenient. Staff were incredibly helpful and kind.

n/a

September 2025

Thierry

Couple

9.0

From checking in to checking out, everything was just fine. The staff at the reception were extremely friendly and helpful. The staff at breakfast were friendly, smiling, professional, and took care of everything. The room was nicely decorated with a spectacular view over the Grand Place and its wonderful architecture. The bed was very cosy. A special mention to the Terrace Bar, breathtaking view at night, staff also extremely friendly, discreet, but professional Very good advice from the reception as for the parking, the restaurants.

Nothing

September 2025

Kevin

Couple

8.0

Friendly and helpful staff. Very good breakfast - real orange juice.

The roof top bar was OK, but probably only for decent weather. No 'cosy' bar.

September 2025

Jael

Couple

8.0

The location is amazing! Can get around Lille super easily from where it is. We were on our honeymoon and they had a free glass of champagne at their rooftop terrace which has an amazing view! The building is very cool and has a lot of character. The breakfast looked great but we were rushed so only could grab coffees to go. Our room was clean and the bathroom was large. We were very comfortable. Each floor has brita machines so there’s free cold water available which isn’t often the case. Amazing view of the city if you get a room with a balcony. Staff were available and super friendly - would stay there again for sure!

No parking on site but literally a 2 minute drive away is a public lot for 30 euro for 24hrs.

October 2025

Peter

Couple

7.0

Location was very good. Room had a wonderful view and was an adequate size. Bathroom was well appointed and finished. Buffet breakfast was good.

The room wasn't quite as good as it looked in the picture. Of some concern was that the entrance door to the room had large gaps and was not fire safe. Could also hear voices from the room next door (not sure if this was TV or people voices, but was loud enough to be intrusive). Dividing wall was therefore inadequately acoustically insulated.

November 2025

Jennifer

Solo Traveler

10.0

I had a comfortable stay, the staff were very helpful and friendly. Breakfast was enjoyable, with plenty of choice. The location was perfect, couldn't be bettered, and I am happy to recommend such a lovely, stylish, hotel.

Nothing

November 2025

James

Couple

10.0

Amazing location with a room that looked right over the Grand Place . Room was clean and comfortable and the hotel had the feel of a hotel from another time but with great staff and friendly people

The Elevator is too small for the size of the hotel and it’s quite a hike if it’s out

December 2025

Garo

Couple

10.0

Very centrally located in Grand Place Great team always helpful

WiFi was bad in the room

December 2025

Wanda

Couple

8.0

Staff , location

Room service

January 2026

Alexander

Couple

9.0

The hotel is in a fantastic location near the old town of Lille. The room was comfortable with a good bed, and a clean and modern bathroom, with a good shower. The staff on the front desk were very pleasant and helpful. The rooftop bar with city views was great.

I think that some of the common areas (eg, landings, hallways, stairwells), and possibly the bedrooms, are in need of a cosmetic upgrade (eg new new carpets, painting, artwork, and some new furniture). This could really elevate the look and feel of the hotel. I still very much enjoyed staying here nonetheless.

January 2026

Krystyna

Couple

9.0

Centrally located and a comfortable bed with all amenities.

Shaggy Carpet on the floor

February 2026

Maria

Couple

8.0

Location, helpful staff, comfortable rooms.

A petty thing, but had to keep asking for teabags and milk.

March 2026

Jessica

Family with young children

5.0

The location was great and the staff were very nice.

It was SO LOUD. We were on the third floor and could hear the noise from the street as well as the hotel rooftop bar. Our neighbors were partying late, 2am. I mentioned this to the front desk and was told that they were sorry.

April 2026

Jenna

Couple

3.0

Location was great, staff were lovely, hotel and room were nice and comfortable enough.

I've never had worse sleep in my life. The room was incredibly stuffy - there was no air conditioning as we were told they were not turning it on yet. Normally this is fine, but our room was at the top floor and looked out onto an internal stairwell - so there was no breeze and the windows were tied together and barely opened. But the biggest problem was the room then became infested with mosquitoes, so I was overheating and being bitten constantly. We woke up covered in bites and had to kill roughly 10-15 throughout each night. By the time we got out of bed each morning there was still another 10 flying around. It was exhausting and really upsetting. I took the quilt out of the cover to try cool down, as I needed to stay as covered as possible to avoid the bites, but was far too hot to close the window. We didn't get a single hour of sleep. I'm guessing we just drew the short straw on rooms, as we had to take two different elevators to get to our room, the water filter on our level didn't work our entire stay, and we obviously had no view - this is fine, we booked the classic, and I get sometimes the short straw happens. But incredibly disappointed that my holiday was ruined by zero sleep and being covered in bites and welts, it was a really uncomfortable stay and I feel a bit ripped off. It's not the staffs fault at all and they were lovely, but maybe that room shouldn't be available while the air con isn't an option.

May 2026

Virginia

Couple

10.0

Staff were amazing. Location perfect. Room comfortable. Rooftop bar beautiful. Breakfast amazing. A jewel!

Nothing.

May 2026

dennygirl87

Solo Traveler

7.0

Location is suburb! You are right in the city centre. Spacious room. And king sized bed, which could easily fit 2 adults and toddler. Nespresso coffee machine, providing normal and decaf and 2 kinds of tea flavors. Bath and shower separately. Close to parking garage (free parking after 17h)

Cleanliness; we found hairs on the bed and bathroom. Toilet is separate from the bathroom = great, however no sink. So have to go to bathroom. Shower spray is incredibly weak, thus have to shower in the bath. Slippers and amenities should be asked at reception. Room was incredibly spacious, but no extra chairs... There is only 1 lift. Housekeeping are using the same lift to get to floors, thus long waiting.

May 2026

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