You can also order a continental breakfast to be brought up to your room. Keep up with the news by borrowing one of the national and international newspapers from reception. Wi-Fi internet access is available throughout the hotel.
We would like to let you know that our hotel is currently undergoing renovations so that we can soon welcome our guests to a completely modernized and redesigned hotel focused on their comfort. The work is taking place only during the day and will not cause any noise disturbance for our guests. We are, of course, doing everything we can to minimize the impact on your stay and remain at your disposal for any specific requests regarding your room.
.
Show More
8.3/10
V. good
230 Reviews
Good location, extremely helpful staff, clean room, adequate breakfast.
Thanks for taking us!
Show All Reviews
Good to know
Check-in
from 15:00
Check-out
until 15:00
Pets Policy
Pets are not allowed
Getting around
Train Stations
Rome0.2 km
Europe0.3 km
Rooms Types
Room Details
Single Room
1 Twin bed
11.5mΒ²
Type: Single
Internet facilities
Shower
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Refrigerator
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Sauna
Private pool
Oven
Toaster
iPad
Game console - PS3
Lake view
Additional bathroom
Adapted bath
Infinity Pool
Bottle of water
Fire extinguisher
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary access to conference room/business areas
Access to private pool
Access to a private beach
Select dates to see prices
Single Room
1 Twin bed
11.5mΒ²
Has window
Type: Single
Room all facilities
Internet facilities
Shower
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Refrigerator
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Sauna
Private pool
Oven
Toaster
iPad
Game console - PS3
Lake view
Additional bathroom
Adapted bath
Infinity Pool
Bottle of water
Fire extinguisher
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary access to conference room/business areas
Access to private pool
Access to a private beach
Room Description:
This air-conditioned accommodation includes a TV and a minibar.
Room Details
Triple Room
2 Twin bed
14.5mΒ²
Type: Triple
Internet facilities
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Sauna
Private pool
Oven
Toaster
iPad
Game console - PS3
Lake view
Additional bathroom
Adapted bath
Infinity Pool
Bottle of water
Game console - PS4
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary access to conference room/business areas
Access to private pool
Access to a private beach
Private check-in/out in the executive lounge
Select dates to see prices
Triple Room
2 Twin bed
14.5mΒ²
Has window
Type: Triple
Room all facilities
Internet facilities
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Sauna
Private pool
Oven
Toaster
iPad
Game console - PS3
Lake view
Additional bathroom
Adapted bath
Infinity Pool
Bottle of water
Game console - PS4
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary access to conference room/business areas
Access to private pool
Access to a private beach
Private check-in/out in the executive lounge
Room Description:
This air-conditioned accommodation includes a TV and a minibar.
Room Details
Double or Twin Room
2 Twin bed
13.5mΒ²
Type: Twin/Double
Internet facilities
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Refrigerator
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Sauna
Private pool
Oven
Toaster
iPad
Game console - PS3
Lake view
Additional bathroom
Adapted bath
Infinity Pool
Bottle of water
Game console - PS4
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary access to conference room/business areas
Access to private pool
Access to a private beach
Private check-in/out in the executive lounge
Select dates to see prices
Double or Twin Room
2 Twin bed
13.5mΒ²
Has window
Type: Twin/Double
Room all facilities
Internet facilities
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Refrigerator
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Sauna
Private pool
Oven
Toaster
iPad
Game console - PS3
Lake view
Additional bathroom
Adapted bath
Infinity Pool
Bottle of water
Game console - PS4
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary access to conference room/business areas
Access to private pool
Access to a private beach
Private check-in/out in the executive lounge
Room Description:
Providing free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view.
Room Details
Family Room
5 Twin bed
23mΒ²
Type: Family
Internet facilities
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Sauna
Private pool
Toaster
iPad
Game console - PS3
Lake view
Additional bathroom
Adapted bath
Infinity Pool
Bottle of water
Fire extinguisher
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary access to conference room/business areas
Access to private pool
Private check-in/out in the executive lounge
Select dates to see prices
Family Room
5 Twin bed
23mΒ²
Has window
Type: Family
Room all facilities
Internet facilities
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Sauna
Private pool
Toaster
iPad
Game console - PS3
Lake view
Additional bathroom
Adapted bath
Infinity Pool
Bottle of water
Fire extinguisher
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary access to conference room/business areas
Access to private pool
Private check-in/out in the executive lounge
Room Description:
Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room features a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view. The unit has 5 beds.
Guest Score and Reviews
8.3/10
V. good
230 Reviews
Cleanliness
8.3
Facilities
8.9
Location
8.1
Service
8.5
Svetlana
Couple
9.0
Good location, extremely helpful staff, clean room, adequate breakfast.
Thanks for taking us!
January 2025
Ayoub
Group Traveler
9.0
Très Propre
The rooftop ?
January 2025
Services & Facilities
Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Free Wi-Fi
Room service available
Room Service
Air Conditioning
Family Rooms
More Amenities
Accessibility
Facilities For Disabled Guests Available
Audible Alarm
Wheelchair Accessible
Food & Drinks
Bar
Coffee Shop
Wine/champagne
General
24-Hour Front Desk
Elevator
Non-smoking Property
Electronic Room Key
Private Check-in/check-out
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Kid Friendly
Babysitting/Child Services
Strollers
Media & Technology
Free Wi-Fi
Room Amenities
Room Service Available
Room Service
Safety Deposit Box
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Soundproof Rooms Available
Ironing Amenities
Outdoor Furniture
Family Rooms
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Concierge Services
Designated Smoking Area
Laundry Services
Tour Services
Transportation
Shuttle Service (charges May Apply)
Health Services
Process In Place To Check Health Of Guests
First Aid Kit Available
Business facilities
Fax/photocopying
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 15:00
Check-out:before 11:30
Front Desk Hours: 24/7
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Check-in begins at 15:00 and check-out can be done until 11:30.
Interesting place to explore in close proximity to the Hotel are Theatre Hebertot/Petit Hebertot, Centre International Danse Jazz, Gare Saint-Lazare, St-Augustin, Galerie de Paris, Casino de Paris, Montmartre Cemetery (Cimetiere Montmartre), Musee Nissim de Camondo, Musee Cernuschi, Academie des Arts Choregraphiques and others.
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Kid Friendly
Babysitting/Child Services
Strollers
Media & Technology
Free Wi-Fi
Room Amenities
Room Service Available
Room Service
Safety Deposit Box
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Soundproof Rooms Available
Ironing Amenities
Outdoor Furniture
Family Rooms
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Concierge Services
Designated Smoking Area
Laundry Services
Tour Services
Transportation
Shuttle Service (charges May Apply)
Health Services
Process In Place To Check Health Of Guests
First Aid Kit Available
Business facilities
Fax/photocopying
All Guest Score and Reviews
8.3/10
V. good
230 Reviews
Cleanliness
8.3
Facilities
8.9
Location
8.1
Service
8.5
Svetlana
Couple
9.0
Good location, extremely helpful staff, clean room, adequate breakfast.
Thanks for taking us!
January 2025
Ayoub
Group Traveler
9.0
Très Propre
The rooftop ?
January 2025
Shorena
Group Traveler
10.0
Everything was great
Location, attentive service staff, cleanliness
February 2025
Fida
Group Traveler
10.0
Very close to metro station and most of the important areas in Paris
Great and welcoming staff
Nothing
February 2025
Lina
Family with young children
8.0
we had a room with a view of the Elfeleev tower. The room is comfortable and clean, a little small, but it's fine for a few days
February 2025
Keti
Family with young children
6.0
Location and staff ?
Value for money and hotel/room condition, which is definitely not a 3-star hotel.
March 2025
Ludmila
Family with young children
10.0
Everything was good
March 2025
Aino
Solo Traveler
9.0
Intelligent and heartfelt staff. I met some real kindness while staying in this hostel.
April 2025
Jodie
Group Traveler
10.0
Location is perfect- 2 mins walk to Rome Metro (M2) so we could get around Paris without any problems. Staff were so helpful, very friendly & knowledgeable!
Everything was great.
April 2025
Ryan
Family with young children
10.0
Very clean. Location is great - just steps away from grocery store and metro. Staff are fantastic and really make the place. They are so helpful, friendly and provide an excellent service.
Nothing - we had a great stay
April 2025
Satinder
Group Traveler
3.0
The staff was friendly
Cleaners didnβt clean properly never replaced used mugs or glasses and for 2 people they only give 1 small bottle of water!
April 2025
Tawheed
young couple
10.0
Itβs clean, comfortable and near to the center and the staff is friendly and most importantly safe
April 2025
tawheed
Couple
10.0
Itβs clean, comfortable and near to the center and the staff is friendly and most importantly safe
April 2025
Esin
Family with young children
9.0
Hotel berne was really nice. We stayed 3 people, when we first entered we were greeted very warm and friendly, the hotel was clean and cosy. It is very close to the metro, right in front of it, there is also a market nearby. It met our expectations. Thank you very much for everything hotel berne opera:)))) hope we will come again
April 2025
Antonela
Couple
8.0
Very nice stay, comfortable hotel, very clean and close to metro. Very good breakfast. Quiet location. Personnel was above expectations.
Nothing.
April 2025
Vildan
review category business travellers
1.0
It was very dusty and dirty, the bathroom as well as the whole room was completely dusty. The walls and floors were all scratched, very loudly the train from the street
It was very dusty and dirty, the bathroom as well as the whole room was completely dusty. The walls and floors were all scratched, very loudly the train from the street
May 2025
Yanam
solo traveller
9.0
Good for the purpose, convenient, clean and quiet
May 2025
Noburo
family with young children
9.0
The staff were all really nice.
Is it a bit small?But considering the location, I think it is sufficient.
July 2025
Renate
Group Traveler
9.0
The location was excellent - it was a 2 minute walk to the Rome Metro. The hotel was close to bistros, cafes and restaurants. There was a small supermarket close by and a very good fruit shop. On Saturdays, there's a fabulous food market across the main road. There was coffee and tea making facilities and a small fridge. Windows could be opened to let in fresh air. A/C was available and free WiFi. We were in the 6th floor but a lift was available.
The bathroom was small - a step in bath tub for the shower. We didn't have breakfast in the hotel, which was available, because there were quite a few very good patisseries close by.
July 2025
Michele
Solo Traveler
8.0
Great
Location, extremely clean, nice shower, quiet, good air conditioning
Staff was extremely nice and friendly ! Location was right next to a metro but still no hustle and bustle of city. Quiet peaceful and beautiful area ! Loved it! The AC was working perfectly especially for the hot summers! They let us keep our bags in storage before and after checkout ! Overall will def come again!
The toilet needs renovation! And the room did not have a nice view. But considering other French hotels this was way better!
July 2025
Carmen
family with young children
9.0
Good location, metro access, very helpful staff.
Everything was just fine.
August 2025
Jackie
group
10.0
The property was in a great location, close to everything and walking around the area was easy.
August 2025
Suzanna
young couple
10.0
The location was perfect for sightseeing. Transport easy to use and not far from most attractions: breakfast was good, good variety.
Nothing to fault. Staff were very nice and helpful. No issues whatsoever so ever.
August 2025
Cotessa
Group Traveler
8.0
Staff was good and location
Didnβt have the right plug to use cooling iron
August 2025
Mostafa
family with young children
7.0
The hotel location is good, close to public transportation, whether bus or metro.
The bathroom was not very clean, there was no toothbrush & toothpaste available, and there was only a little shampoo for hair or body.
August 2025
Augusto
family with young children
7.0
Location and the receptionist name lisa is the best.. and the smell when you enter the hotel is fabulous...I just wish all the room smells like that
Carpet is not my thing. Need to be change too old.. and breakfast should be more choices
September 2025
augusto
Family with young children
7.0
Location and the receptionist name lisa is the best.. and the smell when you enter the hotel is fabulous...I just wish all the room smells like that
Carpet is not my thing. Need to be change too old.. and breakfast should be more choices
September 2025
Majidhameedi
family with young children
1.0
Location was great
We booked Hotel Berne Opera in Paris for a family stay, and unfortunately, the experience was extremely disappointing.
First, the room was very small and overcrowded, despite booking a triple room with a crib as clearly allowed by the hotelβs own policy. The booking page stated that a crib for a child under 3 years old would be provided free of charge. However, the staff repeatedly complained about children being present, which is unacceptable β if the hotel does not welcome children, this should be clearly stated on Booking.com.
Housekeeping was another serious issue. During an 8-day stay, the room was only cleaned twice and only after repeated requests. Towels were old, rarely changed even when asked, and the bedsheets were replaced only twice in more than a week. This is not the level of service expected from a 3-star hotel in the heart of Paris.
Additional problems included:
The lift is extremely small β two people with one bag barely fit, and children had to be carried because of how cramped it was.
The room door did not lock properly until the second day.
The air conditioning did not work effectively regardless of the setting.
Water supply was cut off multiple times in the bathroom.
No luggage assistance or carts were available, forcing guests to carry their own bags up and down.
The in-room phone did not work, making it impossible to contact reception.
Staff were unprofessional and disrespectful, often responding rudely instead of offering hospitality.
The most alarming incident was receiving a typed letter in Arabic (without hotel name, logo, or signature) threatening that if guests did not βclean the room themselves,β their belongings could be removed and they would be forced to leave without refund. This is completely unacceptable. Guests are paying for accommodation and housekeeping, not to be treated as though they are staying in a self-service apartment.
In conclusion, Hotel Berne Opera fails to meet even the most basic standards of hospitality.
September 2025
majidhameedi
Family with young children
1.0
Location was great
We booked Hotel Berne Opera in Paris for a family stay, and unfortunately, the experience was extremely disappointing.
First, the room was very small and overcrowded, despite booking a triple room with a crib as clearly allowed by the hotelβs own policy. The booking page stated that a crib for a child under 3 years old would be provided free of charge. However, the staff repeatedly complained about children being present, which is unacceptable β if the hotel does not welcome children, this should be clearly stated on Booking.com.
Housekeeping was another serious issue. During an 8-day stay, the room was only cleaned twice and only after repeated requests. Towels were old, rarely changed even when asked, and the bedsheets were replaced only twice in more than a week. This is not the level of service expected from a 3-star hotel in the heart of Paris.
Additional problems included:
The lift is extremely small β two people with one bag barely fit, and children had to be carried because of how cramped it was.
The room door did not lock properly until the second day.
The air conditioning did not work effectively regardless of the setting.
Water supply was cut off multiple times in the bathroom.
No luggage assistance or carts were available, forcing guests to carry their own bags up and down.
The in-room phone did not work, making it impossible to contact reception.
Staff were unprofessional and disrespectful, often responding rudely instead of offering hospitality.
The most alarming incident was receiving a typed letter in Arabic (without hotel name, logo, or signature) threatening that if guests did not βclean the room themselves,β their belongings could be removed and they would be forced to leave without refund. This is completely unacceptable. Guests are paying for accommodation and housekeeping, not to be treated as though they are staying in a self-service apartment.
In conclusion, Hotel Berne Opera fails to meet even the most basic standards of hospitality.
September 2025
Corinna
Couple
10.0
Loved the location and size of the room . It was clean too.
The bathroom was older but it was clean and a good size.
September 2025
Brent
Family with young children
8.0
Easy access to metro. Great staff
Very small room
October 2025
Theresa
family with young children
9.0
The proximity of the metro 'Rome' (10 minutes walk) to reach to attractions with a supermarket round the corner.
The staff were all very friendly, kind and helpful.
Room was good with plenty of hot water.
Would definitely stay here again if we visit Paris again.
Had a wonderful few days in Paris, the city of 'light'.
Everything was perfect!
October 2025
Julie
family with young children
10.0
The room was very comfortable and spacious.
Nothing
November 2025
Julia
family with young children
8.0
Great location, quiet but convenient and helpful, friendly staff
The beds in our room were a bit soft and squeaked a lot with any movement
November 2025
Barbara
group
8.0
The staff was wonderful! The location was exceptional! Easy to access the metro or buses, safe to walk around, LOTS of restaurants, pastry shops, grocery stores in the neighborhood.
The air conditioning is only accessible seasonably. To cool off the room we had to open the doors on the faux balcony and the outside noise made it difficult to sleep. (We're from Texas and used to having AC on demand. Perhaps having a small, portable AC unit available would be helpful) The bathroom had an issue with black mold in several areas on the ceiling and bathroom tiles. Once we informed the management, it was scrubbed down, but we still didn't feel good about showering in it. (The hotel is undergoing renovation and the manager says all rooms should be completed in 2-3 months.)
November 2025
barbara
Group Traveler
8.0
The staff was wonderful! The location was exceptional! Easy to access the metro or buses, safe to walk around, LOTS of restaurants, pastry shops, grocery stores in the neighborhood.
The air conditioning is only accessible seasonably. To cool off the room we had to open the doors on the faux balcony and the outside noise made it difficult to sleep. (We're from Texas and used to having AC on demand. Perhaps having a small, portable AC unit available would be helpful) The bathroom had an issue with black mold in several areas on the ceiling and bathroom tiles. Once we informed the management, it was scrubbed down, but we still didn't feel good about showering in it. (The hotel is undergoing renovation and the manager says all rooms should be completed in 2-3 months.)
November 2025
Wong
group
5.0
the staff was friendly.
The rooms assigned to were very small that not even have space to open suitcase.
November 2025
Senica
solo traveller
10.0
I absolutely loved my stay at this hotel. Although it is a small property, the service is truly impeccable. The staff were always willing to help and consistently accommodating, which made the experience feel warm and welcoming. The hotel was very well kept and exceptionally clean, with a pleasant scent throughout, especially noticeable in the lobby. Breakfast was available and the selection was more than sufficient for a hotel of this size, making for a convenient and enjoyable start to the day. The location is another highlightβit is quiet and peaceful, yet surrounded by nearby establishments and conveniently close to metro and bus stops, making it easy to get around Paris. Price-wise, this hotel offers excellent value for Paris, especially considering the quality of service and overall comfort provided.
The only minor drawback during the stay was some ongoing construction. However, the hotel was very transparent about this and clearly posted notices near the elevator to remind guests of potential disruptions. The construction typically took place from midday to late afternoon, so unless you planned to stay in the hotel throughout the day, it was not much of an issue at all. Overall, I would highly recommend this hotel and would happily stay here again.
January 2026
Senica R.
Solo Traveler
10.0
I absolutely loved my stay at this hotel. Although it is a small property, the service is truly impeccable. The staff were always willing to help and consistently accommodating, which made the experience feel warm and welcoming. The hotel was very well kept and exceptionally clean, with a pleasant scent throughout, especially noticeable in the lobby. Breakfast was available and the selection was more than sufficient for a hotel of this size, making for a convenient and enjoyable start to the day. The location is another highlightβit is quiet and peaceful, yet surrounded by nearby establishments and conveniently close to metro and bus stops, making it easy to get around Paris. Price-wise, this hotel offers excellent value for Paris, especially considering the quality of service and overall comfort provided.
The only minor drawback during the stay was some ongoing construction. However, the hotel was very transparent about this and clearly posted notices near the elevator to remind guests of potential disruptions. The construction typically took place from midday to late afternoon, so unless you planned to stay in the hotel throughout the day, it was not much of an issue at all. Overall, I would highly recommend this hotel and would happily stay here again.
January 2026
Shruti
family with young children
6.0
Location, just cross the road to Rome station
This is non touristy place, for a now authentic location
Staff were friendly and helpful
Renovation was on, whole front of building was covered, no view out from window
Room was small for 2 people. I stayed alone so could manage
Bathroom has no ventilator or window
Cupboard is tiny, not enough even for one.
January 2026
Aamir
family with young children
1.0
One day before we were supposed to check in, they cancelled our booking unilaterally and shifted to another hotel without an reasonable explanation
Highly unreliable establishment
March 2026
John
solo traveller
9.0
Clean, warm room, comfortable bed, charming staff, good communication. I like this hotel so I'm glad they kept going while the builders were in.
March 2026
Kevin
solo traveller
6.0
Great location
Was under heavy renovation.
April 2026
Louise
young couple
8.0
The staff were incredibly friendly, gave excellent advice regarding the city, and also were very helpful and understanding regarding the construction work currently being undertaken at the hotel. Louisa in particular was very kind and professional, and a credit to the hotel!
The construction works were more than we anticipated, but to be completely fair we were warned in advance that they were taking place, just not the extent. It looked like the worse was over though so I wouldn't expect them to be bad for future stays!
April 2026
Claire
young couple
7.0
Staff were v friendly. Good location as close to metro, supermarkets and central for attractions. Wifi was good
Air conditioning didnβt cool, single room was very small.
Sign in to access exclusive deals and manage your bookings
Check your email
We've sent password reset instructions to
Check your email
Check your email! We sent a magic login link to your inbox. The link will expire in 30 minutes. If you don't see it, please check your spam/junk folder.
Manage Bookings
To view or cancel your reservation, we need the following information from you.