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Holiday Inn Genoa City By IHG

Via Milano 47 | Genoa, 16126, IT
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Holiday Inn Genoa City By IHG - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Genoa
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi

Holiday Inn Genoa City By IHG - Genoa

Set next to the ferry and cruise terminal in Genoa, this Holiday Inn offers an attentive service and elegant, modern rooms with a LCD TV. It is 984 feet from Dinegro Metro Stop. The hotel also has a small gym and a well-equipped business center.

Holiday Inn Genoa features an attractive, contemporary design. Mediaset Premium TV channels and a pillow menu come as standard in the rooms, which also include parquet floors. Wi-Fi access is free in all rooms, communal areas and meeting rooms.

A buffet breakfast is served daily. The elegant restaurant serves Liguria and international dishes, together with a children’s menu. Guests can enjoy a relaxing aperitif or after-dinner cocktail in the stylish bar.

Piazza Principe Train Station is 1 metro stop or a 5-minute taxi ride from the hotel. Genoa Cathedral and the Ducal Palace are 1.5 mi away.

Genoa Aquarium is a 25-minute walk away. License Number(s): 010025-ALB-0025, CIT.

Rooms Types
Standard Room room in Holiday Inn Genoa City By IHG
Room Details
Standard Room
1 Queen bed 18mΒ² Type: Double
Internet facilities Shower Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Sauna Oven Stovetop Toaster iPad Game console - PS2 Game console - PS3 Lake view Additional bathroom Terrace Fold-up bed Adapted bath Infinity Pool Bottle of water Body soap Fire extinguisher Open-air bath Carbon monoxide detector Hand sanitizer

Select dates to see prices

Standard Double Room room in Holiday Inn Genoa City By IHG
Room Details
Standard Double Room
1 Full bed 18mΒ² Type: Double
Internet facilities Shower Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Sauna Stovetop Toaster iPad Game console - PS2 Game console - PS3 Lake view Additional bathroom Terrace Fold-up bed Adapted bath Infinity Pool Bottle of water Body soap Fire extinguisher Open-air bath Carbon monoxide detector Hand sanitizer

Select dates to see prices

Queen Room with Sofa Bed room in Holiday Inn Genoa City By IHG
Room Details
Queen Room with Sofa Bed
1 Sofa bed 22mΒ² Type: Double
Internet facilities Shower Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Sauna Stovetop Toaster Bidet iPad Game console - PS2 Game console - PS3 Lake view Additional bathroom Terrace Fold-up bed Adapted bath Infinity Pool Bottle of water Game console - Xbox One Body soap Fire extinguisher Open-air bath Carbon monoxide detector Hand sanitizer

Select dates to see prices

Family Room - Non-Smoking room in Holiday Inn Genoa City By IHG
Room Details
Family Room - Non-Smoking
1 Queen bed 22mΒ² Type: Family
Internet facilities Shower Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Shared bathroom Sitting area Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Sauna Stovetop Toaster iPad Game console - PS2 Game console - PS3 Lake view Additional bathroom Terrace Fold-up bed Adapted bath Infinity Pool Bottle of water Body soap Fire extinguisher Open-air bath Carbon monoxide detector Hand sanitizer

Select dates to see prices

Guest Score and Reviews
8.1 /10

V. good

406 Reviews

Cleanliness
7.8
Facilities
8.3
Location
8.8
Service
7.8

Carol

Couple

10.0

Staff very helpful. Large room, great breakfast. Close to metro and approx 15 min walk to cruise terminal, but suggest taxi if you have luggage. 30min flat walk to old town

July 2024

Suzanne

Couple

9.0

The hotel is right at the side of the port. We were boarding the MSC cruise ship the next morning, which made it a perfect location for us, and the beds were very comfortable, the best 1st nights sleep away from home I've ever had.

The hotel is located on a main road on a corner, not ideal for taxis or cars to drop off guests.

July 2024

Services & Facilities

Most popular facilities
Wheelchair accessible
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Room service available
Room Service
Air Conditioning
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Tennis Court & Equipment
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Food Delivery
Alternative Meal Arrangement
General
24-Hour Front Desk
Elevator
Non-smoking Property
Private Check-in/check-out
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Professional Cleaning Services
Body Thermometer Available
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Chinese [Mandarin]
French
German
Italian
Russian
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Outdoor Recreation
Golf Course
Hiking
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Air Conditioning
Hair Dryer
Shower
Coffee/tea Maker
Room Towels Provided
Kitchen
Heating
Smoke Alarms
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Currency Exchange Service
Cashless Payment Available
Grocery Delivery
Xerox/fax In Business Center
Concierge Services
Gift/souvenir Shop
Designated Smoking Area
Invoices
Doorman
ATM Or Cash Withdraw On Site
Transportation
Parking Available (charges May Apply)
Parking Available
On-site Parking
Off-Site Parking
Car Rental Available
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: before 12:00

Front Desk Hours: 24/7

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Private parking is possible on site (reservation is not possible) and costs EUR 16 per day.

Pets

Pets are allowed. No extra charges.

Children and extra bed policy

Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Property Surroundings

Via Milano 47 | Genoa, 16126, IT

Holiday Inn Genoa City By IHG FAQs

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Check Availability
All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Tennis Court & Equipment
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Food Delivery
Alternative Meal Arrangement
General
24-Hour Front Desk
Elevator
Non-smoking Property
Private Check-in/check-out
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Professional Cleaning Services
Body Thermometer Available
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Chinese [Mandarin]
French
German
Italian
Russian
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Outdoor Recreation
Golf Course
Hiking
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Air Conditioning
Hair Dryer
Shower
Coffee/tea Maker
Room Towels Provided
Kitchen
Heating
Smoke Alarms
Shared Kitchen
Fire Extinguishers
Soundproof Rooms Available
Mini Bar
Ironing Amenities
Telephone
Alarm Clock
Kitchenware
Toiletries Provided
Family Rooms
Allergy-free Rooms Available
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Currency Exchange Service
Cashless Payment Available
Grocery Delivery
Xerox/fax In Business Center
Concierge Services
Gift/souvenir Shop
Designated Smoking Area
Invoices
Doorman
ATM Or Cash Withdraw On Site
Laundry Services
Desk/workspace Available
Tour Services
Transportation
Parking Available (charges May Apply)
Parking Available
On-site Parking
Off-Site Parking
Car Rental Available
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.1 /10

V. good

406 Reviews

Cleanliness
7.8
Facilities
8.3
Location
8.8
Service
7.8

Carol

Couple

10.0

Staff very helpful. Large room, great breakfast. Close to metro and approx 15 min walk to cruise terminal, but suggest taxi if you have luggage. 30min flat walk to old town

July 2024

Suzanne

Couple

9.0

The hotel is right at the side of the port. We were boarding the MSC cruise ship the next morning, which made it a perfect location for us, and the beds were very comfortable, the best 1st nights sleep away from home I've ever had.

The hotel is located on a main road on a corner, not ideal for taxis or cars to drop off guests.

July 2024

Rajan

Group Traveler

9.0

Clean, location and staff

All good

July 2024

Jonathan1997

Couple

7.0

Nice bathroom and nice view on the harbour

Nothing in particular

July 2024

Sami

Family with young children

9.0

It was very clean and very good location the staff was excellent and over all it was a good stay.

Nothing it was very nice!

July 2024

Dev

Family with young children

3.0

One of the staff was nice in the morning shift.

It was not clean , the toilet was stained and broken , I have a video of it , the door to the entrance from the parking did not open . I selected breakfast included from booking.com but the hotel said that the breakfast is not included so I will talk to booking.com regarding that

July 2024

Gustaw

Couple

9.0

They have nice, fenced parking lot. No issues finding spot. from the window we had fantastic view on the bay and port.

Detailed instruction about how to get to the parking lot should be given before arrival.

July 2024

Helen

Couple

8.0

A great location if you need to catch a ferry the next day. The hotel is located opposite the port, but still with great views of bustling Genoa, so it didn't feel at all industrial. Parking is available (at a fee - I think it was about €14) and if the main parking area is full (as it was when we stayed, there is an overspill to the rear, with access directly into the hotel. Efficient check in and a good room, with a terrace with views across the city. As we were only staying one night, we opted to eat in the hotel restaurant - absolutely great with good quality food and wine. Comfortable bed and clean bathroom. No complaints at all. Easy to access the car ferry port from the hotel.

July 2024

Alexandr

Family with young children

8.0

Comfy beds, parking on site, last-minute booking was possible for us. Burgers, grilled meat and vegetables at the restaurant are absolutely amazing.

Area around the hotel is very unpleasant: highway ramps, multiple roads, a roundabout parking near the port. On the lower floors, this is the view you get. It wasn't a problem for us as we just needed a stay for one night and arrived late. There are no good dining alternatives around the hotel.

July 2024

David L.

Couple

7.0

Breakfast and staff in Hotel were really nice. Rooms are big and there is parking for cars

August 2024

Pochon

Family with young children

6.0

Location, breakfast, staff

Room smelled badly (sewage), old equipment and furniture in the room (except for the good mattresses), upper bunk bed not well secured for children

August 2024

Pim

Couple

7.0

This is a good spot if you have to catch the ferry. Or ferry departed at 09:00 so we had to be there at 07:00. The receptionist offered us a breakfast box, very helpful! The room was also spacious!

I wouldn’t book this to visit Genoa. It’s in a bad neighbourhood with emphasis on β€œhood”. The hotel itself feels a bit eeky. It would have been nice to know where to park beforehand.

August 2024

Stefan

Couple

8.0

high standard business hotel close the the historic center , friendly and helpful staff own car parking area

nothing to mention

August 2024

Albert

Family with young children

10.0

Great pillows and bed. Wonderful restaurant.

August 2024

ANTONELLA

Family with young children

10.0

Everything super but especially very clean and quiet.

August 2024

Gana

Family with young children

7.0

First night was a room with a bad view:( Second night the personal at reception let us to choose a room with a nice view on the port, thank you a lot for this! Hotel is 5 min on taxi (8-15 euros depend the driver) from Genova princippe. And 10 - 15 min from center (on the taxi) Bus stop is 3 min to walk.

- Fitness is really small and have not a lot inside. 2 days in line any water - kuller was empty:( Any waits in fitness and even not 1 carpet So, my worst score go to fitness:( For me is important point. - Situation: nothing a side except 2 small markets and port. - breakfast was ok, but not excellent.

August 2024

Carla

Family with young children

8.0

The stuff were friendly, very clean and comfortable ..

August 2024

Anna

Couple

9.0

It was walking distance to the cruise terminal port, around 10mins if you’re intending to be doing a cruise.

August 2024

Janet

Family with young children

7.0

Nice spacious room.

Food was expensive and average. 16euros for breakfast is a rip off! Not great at all

August 2024

Lisa

Family with young children

9.0

The beds were comfortable.

The location - was on a main road.

August 2024

Sinisa

Couple

8.0

Everything as you would expect it. If you are heading to ferry it is excellent location to make easier chaotic Embarkment organisation experience.

NA

August 2024

Basheer

Couple

10.0

Staff are very helpful and friendly

N/A

September 2024

Gerald

Couple

8.0

Very helpful staff

September 2024

Ivan

Business Traveler

7.0

Tricky way to find the parking, but - once found there is always spot for your car. Friendly staff, clean rooms, comfortable bed, Early served breakfast.

Quest - find hotel parking in the night. Neverending reconstruction of the public roads (which has nothing to do with hotel), but adding bitter drops to overall impression of stay ))

September 2024

Zoe

Family with young children

7.0

The location is good

Too much cleaning perfume, smells too strange

September 2024

Sarah

Family with young children

10.0

Perfect location

Bathroom tired

September 2024

Kastrup72

Group Traveler

10.0

Perfect location !! Great Staff !! Amazing and tasty breakfast !!

All was perfect !

September 2024

Roxanne

Couple

8.0

Normal hotel, clean& updated rooms. Breakfast was good with a buffet type.

Smelled strong of flowers. Location is a bit far from city center but they can call cabs for you

September 2024

Blaz

Couple

4.0

Breakfast was OK.

Location, noise, smell… air conditioner did not work.

September 2024

Bartosz

Family with young children

10.0

Localization

No vending machine

September 2024

Jhon

Couple

9.0

All the staff are so friendly and helpful

Instructions inside the room including controls of ac shower exhaust fan etc. There should be a pure water bottle too not only sparking water. Some people can only take pure water for medical reasons.

October 2024

Christoforos

Business Traveler

7.0

Room and Location

Water supply , not enough

October 2024

Adrian

Couple

10.0

Excellent news

Great hotel

October 2024

Amy

Couple

6.0

Location is ok, still walkable into the old town and port area- not pretty. Our room overlooked the back of the building so it was best to leave the curtains closed. We were put in a Business Suite as they didn’t have any standard rooms left, which we thought would be good, however the corridor to get to these rooms is very dark and dingy, marks on the carpet- it needs renovating. The room itself was very big, with a small kitchenette that we couldn’t access, had to request tea and coffee making facilities, and no mini bar as stated, but we did have a fridge and they gave us some water. The shower wasn’t working on our first night, but this was rectified by the second. Didn’t bother having breakfast as we went out. Compared to other hotels we’ve stayed at on this trip that were cheaper, it could be better, but it’s ok.

Dark corridors to business suite, stained carpet in corridors. Bathroom needs full renovation not just a new sink unit and paint on the walls. Provide a mini-bar as stated.

October 2024

Julie

Group Traveler

9.0

Welcoming friendly staff who were very helpful, clean room, secure underground parking

Nothing

October 2024

Julia

Family with young children

7.0

I always loved holiday inn and their policy to help with tooth brush etc in case you forgot to bring them.

Not at all impressed by the staff. Not sure if they were just students doing a job for some money or fully trained staff. The listed phone +398662663306 doesn't work. Eventually, they answered at +390102534060. If the website provided the necessary info, I would not need to call or message. The worst breakfast I have seen. The scrambled eggs were watery. The servers were extremely inefficient.Eg:When he brought more croissants, he moved them one by one(at least 20 small ones), instead of replacing the whole tray. The cappuccino tasted horrible. Not sure if the milk was spoiled or the coffee was just bad.

October 2024

Sean

Couple

9.0

Great staff, Madu ?

October 2024

Ginta

Couple

10.0

Nice room with an excellent view. Very good location to the harbor. (We had an overnight stay after a cruise). Breakfast was also very good. The staff was very friendly and helpful. We felt very comfortable, even if it was only one night...

October 2024

GΓ‘bor

Couple

1.0

The Dove in the bathroom.

We made this booking in the Holiday Inn specifically as we had very good experiences with your chain and we trusted you. We do not, anymore. The hotel is in a horrible location and the standard of the hotel is very poor. I really cannot understand how can IHG group categorise it as a 4-star hotel. Furthermore the hotel is advertising in a misleading way on booking.com. The hotel is located in a huge intersection, where the motorway runs at the height of the 3rd floor, beneath that, there are busy roads consisting of multiple lanes. The traffic and the noise is horrible. There is no point in trying to go for a walk anywhere nearby as the area is dirty and very run down. On booking.com it was highlighted that parking is available on site for EUR 16 / day, however pre-booking a parking spot is not possible. Due to this we were convinced that this possibility is given. After the booking was made, the hotel sent an email to us, stating that the parking in the garage is not guaranteed as they have limited spaces. If we cancelled the booking we would be charged 1 night by the hotel. It turned out that only approximately 16-20 cars can fit in the garage, which is very low compared to the size of the hotel and the area leading to the garage is horrible. Also there is no direct access to the hotel from the garage. This is very far from providing correct and accurate advertising. The room we received (for EUR 218 / night) was in an acceptable state, including the bed and the bedsheet. However, judging from the dirty sticked on the bottom of my slippers, the cleaning lady should use the vacuum cleaner more often. The temperature control of the room was not working at all and the window was not also up for a much needed repair. We lived on the 6th floor and in more than one occasion we needed to wait around 20 minutes to be able to get down to the lobby as the 2 small lifts cannot serve the amount of people in the hotel. I do not recommend the bar or restaurant of...

November 2024

David

Couple

8.0

great staff

No A/C

December 2024

GB

Family with young children

6.0

Room was clean

Next to big roads and port. Noisy. Nothing arround to see or walk. Good for ferry next morning.

December 2024

Shan

Family with young children

10.0

Friendly front desk staff and yummy pasta at the hotel restaurant

None

December 2024

Alen

Couple

8.0

Close to historical center, good parking available. Clean and comfortable room with a view to a port. Excellent breakfast and late check out.

Too noise when the window is open.

January 2025

Noel

Couple

8.0

Clean modern affordable room in Genoa

Decent walk from the old town, but close to the Metro, bit of dodge feel about the neighbourhood at night

January 2025

Shauna

Couple

9.0

The staff were super helpful and the restaurant was very high quality food!!

No negative feedback

January 2025

Kseniya

Family with young children

8.0

Nice place with comfortable room, just bathroom is requires some renovation. Helpful staff and good breakfast.

Bathroom

February 2025

Sandor

Family with young children

8.0

Good value for money, good location near to the downtown. Wide selection for breakfast.

None

February 2025

Evgueni

Couple

10.0

Highly professional reception team. Very good breakfast with many options. Good location. I will definitely come again.

February 2025

Hrvoje

Family with young children

8.0

Location and parking was great and safe worth 6 eur. Breakfast was great as well. If you go for Msc cruise its perfect only 500 meter from boat

February 2025

Andrey

Family with young children

10.0

Parking was a bit tricky but worked. I liked the view on the port, and that the window was easy to open. Good breakfast, thanks for support with ordering pizza in the evening.

Location a bit remote from the old city, we had a 25 minutes walk. But close to the lighthouse

April 2025

Neil

Couple

8.0

The breakfast was good and a wide variety to select from. Very clean. Staff helpful.

April 2025

Auste

Couple

8.0

Polite and professional staff, dog friendly, our dogs evin became some treats

Location is not very good, to walk to center one has to cross not very nice areas of the city

April 2025

Anne

Family with young children

10.0

Great breakfast, comfortable bed and excellent staff. Underground only a 200m walk that connects you to all the attractions in the city.

N/A

April 2025

Daniel

Couple

9.0

The room was spacious and clean. The hotel was located very near the train station and cruise port, which was important to us. The included breakfast was diverse and delicious.

I prefer a bathtub, and this hotel did not have that available to us. Of course, many hotels no longer have them and it is a personal preference.

May 2025

Giorgos

Couple

7.0

Service was excellent

Location is not ideal, difficult to reach by car (driving in Genoa can become complicated in general) and entering/exiting parking was complex. An authentic driving experience in Genoa though :P

May 2025

Hope

Couple

9.0

Upgraded to bigger room. Dog bowls and blanket provided. Helpful staff.

May 2025

Serge

Couple

10.0

We liked everything but mainly the people and the food. The receptionist was very professional, the barman/restaurant waiter was super, and the food was very good. We also appreciated the garage.

The location. Nothing much to visit around the hotel

June 2025

Ms. M. C.

Family with young children

10.0

Comfortable beds good for family with kids.

July 2025

Mohammed

Family with young children

10.0

We had a very pleasant experience in this beautiful,clean, professionally run by Holiday inn. It has a beautiful view overlooking the harbour of Genoa. Staff were friendly and cooperative

Nothing bad about this hotel

July 2025

Hafoo

Couple

6.0

Front desk was very nice

The shower was not clean

October 2025

Gina

Group Traveler

8.0

Value for breakfast was excellent and loved the coffee

Area around hotel was sketchy but very close to cruise terminal A free shuttle to cruise terminal would be a huge bonus !

November 2025

Ahmet S.

Couple

7.0

Place is huge and has a stunning view

Parking area is narrow

January 2026

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