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Hotel Crocus

Chałubińskiego 40 | Zakopane, 34-500, PL
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Hotel Crocus - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Zakopane
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
Coffee shop
Pets Allowed
24-Hour Front Desk
Pets allowed (charges may apply)
Free Wi-Fi

Hotel Crocus - Zakopane

Crocus Hotel is located in Zakopane, 2297 feet from Wielka Krokiew Ski Jump. It features spa and wellness center with a swimming pool, a sauna, a hot tub and a steam bath. The Crocus offers spacious, elegant rooms with satellite TV and free Wi-Fi.

Each room has a comfortable seating area with a sofa, a mini-bar and a working space. Some rooms offer balconies with beautiful views of the Tatra Mountains. Crocus Hotel also has a restaurant offering fusion cuisine and traditional Polish dishes.

In the morning a large buffet breakfast is served. A choice of massage and body treatments is available. Front desk staff is at the guests’ disposal 24 hours a day.

Guests can relax in the hotel’s spacious garden with a terrace. Hotel Crocus is located at the foot of the Tatra National Park, 1.9 miles from the Szymoszkowa Ski Elevator.

The famous Krupówki Street is only 15 minutes’ walk away.

Rooms Types
Double Room room in Hotel Crocus
Room Details
Double Room
1 King bed 25m² Type: Double
Internet facilities Shower Pay-per-view channels Telephone Fax Wake-up service/Alarm clock Spa tub Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Kitchen Towels/Sheets (extra fee) Sauna Private pool Toaster Game console - PS3 Lake view Additional bathroom Adapted bath Roll-in shower Infinity Pool Heated pool Shallow end Bottle of water Streaming service (like Netflix) Fire extinguisher Open-air bath Carbon monoxide detector Carbon monoxide sources Complimentary afternoon snacks and drinks in the executive lounge Free gym access Access to private pool

Select dates to see prices

Apartment room in Hotel Crocus
Room Details
Apartment
1 King bed 62m² Type: Apartment
Internet facilities Shower Bathtub Safe Pay-per-view channels Telephone Fax Wake-up service/Alarm clock Suit press Spa tub Shared bathroom Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Kitchen Towels/Sheets (extra fee) Private pool Wardrobe or closet Toaster Bidet Game console - PS3 Lake view Additional bathroom Books, DVDs or music for children Adapted bath Roll-in shower Infinity Pool Heated pool Shallow end Bottle of water Game console - Xbox One Streaming service (like Netflix) Fire extinguisher Open-air bath Carbon monoxide detector Carbon monoxide sources Complimentary afternoon snacks and drinks in the executive lounge Free gym access Access to private pool

Select dates to see prices

Single Room room in Hotel Crocus
Room Details
Single Room
1 Twin bed 25m² Type: Single
Internet facilities Shower Bathtub Pay-per-view channels Telephone Fax Wake-up service/Alarm clock Suit press Spa tub Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Kitchen Towels/Sheets (extra fee) Private pool Toaster Bidet Game console - PS3 Lake view Additional bathroom Adapted bath Roll-in shower Infinity Pool Heated pool Shallow end Bottle of water Streaming service (like Netflix) Fire extinguisher Open-air bath Carbon monoxide detector Carbon monoxide sources Complimentary afternoon snacks and drinks in the executive lounge Free gym access Access to private pool

Select dates to see prices

Deluxe Double room in Hotel Crocus
Room Details
Deluxe Double
1 Sofa bed 40m² Type: Double
Internet facilities Shower Pay-per-view channels Telephone Fax Wake-up service/Alarm clock Spa tub Shared bathroom Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Kitchen Towels/Sheets (extra fee) Sauna Private pool Toaster Bidet Game console - PS3 Lake view Additional bathroom Books, DVDs or music for children Adapted bath Roll-in shower Infinity Pool Heated pool Shallow end Bottle of water Game console - Xbox One Streaming service (like Netflix) Fire extinguisher Open-air bath Carbon monoxide detector Carbon monoxide sources Complimentary afternoon snacks and drinks in the executive lounge Free gym access Access to private pool

Select dates to see prices

Guest Score and Reviews
8.9 /10

V. good

133 Reviews

Cleanliness
9.0
Facilities
9.2
Location
8.4
Service
8.8

Simas

Family with young children

10.0

Peaceful atmosphere. Professional staff.

a/c was not working in my room. Maybe it was turned off

August 2022

Helen

Couple

10.0

We came just to look at the mountains and then enjoy the spa and that's exactly what we did! Everything is just perfect in this hotel from spa to breakfast. Very clean and luxurious. Bathrobes and slippers in the room. Huge terrasse to sit and drink a cup of wine:)

October 2022

Services & Facilities

Most popular facilities
Wheelchair accessible
Coffee shop
Pets Allowed
24-Hour Front Desk
Pets allowed (charges may apply)
Free Wi-Fi
Room service available
Room Service
Family Rooms
More Amenities
Accessibility
Facilities For Disabled Guests Available
Accessible Toilet
Audible Alarm
Wheelchair Accessible
Accessible Parking
Activities & Things to do
Table Tennis
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
Coffee Shop
Restaurant (special Diets Available)
Snack Bar
Wine/champagne
Fruits
General
Pets Allowed
24-Hour Front Desk
Elevator
Non-smoking Property
Electronic Room Key
Private Check-in/check-out
Pets Allowed (charges May Apply)
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Daily Disinfection
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Professional Cleaning Services
Kid Friendly
Kid-friendly Dining
Indoor Play Area
Kids' Pool
Media & Technology
Free Wi-Fi
Outdoor Recreation
Garden
Skiing
Hiking
Ski Storage
Sun Deck
Bike Tours
Room Amenities
Room Service Available
Room Service
Safety Deposit Box
Heating
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Outdoor Furniture
Family Rooms
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Cashless Payment Available
Massage Services
Invoices
Spa Services
Laundry Services
Tour Services
Swimming & Soaking
Sun Loungers Or Beach Chairs
Swimming Pool
Hot Tub/Whirlpool
Indoor Pool
Spa/sauna
Transportation
Parking Available (charges May Apply)
Shuttle Service (charges May Apply)
On-site Parking
Airport Shuttle (charges May Apply)
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: before 11:00

Front Desk Hours: 24/7

Internet

WiFi is available in all areas and is free of charge.

Parking

Private parking is possible on site (reservation is not needed) and costs PLN 50 per day.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 3 years old stay for free when using an existing bed. Children from 4 years old to 12 years old stay for 140 zł per person per night when using an existing bed. Children from 13 years old to 17 years old stay for 180 zł per person per night when using an existing bed. Children from 4 years old to 12 years old stay for 140 zł per person per night when using an available extra bed. Children from 13 years old to 17 years old stay for 180 zł per person per night when using an available extra bed. You haven't added any cots. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Property Surroundings

Chałubińskiego 40 | Zakopane, 34-500, PL

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Hotel Crocus FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Accessible Toilet
Audible Alarm
Wheelchair Accessible
Accessible Parking
Activities & Things to do
Table Tennis
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
Coffee Shop
Restaurant (special Diets Available)
Snack Bar
Wine/champagne
Fruits
General
Pets Allowed
24-Hour Front Desk
Elevator
Non-smoking Property
Electronic Room Key
Private Check-in/check-out
Pets Allowed (charges May Apply)
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Daily Disinfection
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Professional Cleaning Services
Kid Friendly
Kid-friendly Dining
Indoor Play Area
Kids' Pool
Media & Technology
Free Wi-Fi
Outdoor Recreation
Garden
Skiing
Hiking
Ski Storage
Sun Deck
Bike Tours
Room Amenities
Room Service Available
Room Service
Safety Deposit Box
Heating
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Outdoor Furniture
Family Rooms
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Cashless Payment Available
Massage Services
Invoices
Spa Services
Laundry Services
Tour Services
Swimming & Soaking
Sun Loungers Or Beach Chairs
Swimming Pool
Hot Tub/Whirlpool
Indoor Pool
Spa/sauna
Transportation
Parking Available (charges May Apply)
Shuttle Service (charges May Apply)
On-site Parking
Airport Shuttle (charges May Apply)
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.9 /10

V. good

133 Reviews

Cleanliness
9.0
Facilities
9.2
Location
8.4
Service
8.8

Simas

Family with young children

10.0

Peaceful atmosphere. Professional staff.

a/c was not working in my room. Maybe it was turned off

August 2022

Helen

Couple

10.0

We came just to look at the mountains and then enjoy the spa and that's exactly what we did! Everything is just perfect in this hotel from spa to breakfast. Very clean and luxurious. Bathrobes and slippers in the room. Huge terrasse to sit and drink a cup of wine:)

October 2022

Marcela

Couple

10.0

We really loved our stay in that place... wellness/spa is really amazing, so is the breakfast... location is excellent as well!

I would recommend to put a picture in wellness area that being in sauna in swimwear is forbidden.... almost everyone was going to finish sauna directly from the pool to "get dry" and it became really smelly inside... maybe people are not aware of swimsuits being forbidden( or not recommended) in saunas so having a sign of "swimwear forbidden" might be helpful (hopefully.....)

November 2022

Eddie

Couple

6.0

The view and the spa massages

The staff do not know how to smile (apart from the spa staff)

January 2023

Viktoryia

Solo Traveler

9.0

I like big room, clean bathroom and friendly staff. The SPA area is wonderful: a large clean pool, two saunas, professional masseurs. it’s great that it’s possible to stay with dogs!

It is too hot in the steam sauna, different music plays loudly at the reception and massage rooms, it distracts and prevents you from completely relaxing.

February 2023

Zuzanna

Family with young children

9.0

The restaurant was fantastic - it accommodated our gluten free family so well! The spa area with the pool was great, we used it every day, very good spa as well! Generally super happy with our stay in Crocus!

The play room for kids was cold :( well equipped and kids loved playing there but it was cold.

February 2023

Alenaki

Group Traveler

8.0

Spacious rooms and bathrooms. Excellent breakfast. Polite service at the restaurant and spa.

No chairs or sitting area by the pool, so all the kids were running to rest into sauna relax area, where beds are available ....

March 2023

Richard

Couple

9.0

Great hotel in this price range.

The staff, especially the bar tender gentleman was extremely unfriendly. He seemed like he hated his job or us or everything... but certainly very unpleasant. The other hotel employees were not friendly either but not as bad as the bar tender.

March 2023

Mindaugas

Family with young children

10.0

Pretty much everything.

For us pillows was to tiny, but that was not a big problem.

May 2023

Giedrius

Couple

10.0

It was lovely, cosy, clean and the breakfast was delicious, thank you to the chef I would love to come back

June 2023

Baltrusaitiene

Family with young children

10.0

Great hotel! We will come back for sure! Food was perfect!

July 2023

Indra

Family with young children

10.0

Hotel is in good location. Clean and nice.

I bokked too many rooms when I bokked it it said free cancellation. Then when I tried to cancel room they did not refund me and said it was no cancelation policy.

August 2023

Bruno

Family with young children

9.0

Good nice hotel, At walking distance from the national park, so no need to use additional transportation.

August 2023

Dmitry

Family with young children

9.0

The room was comfortable and spacious (it was Double ....that's probably the reason ;) ) - a lot of storage space and places to put the open luggage on - instead of just lying it on the floor - the heated floor in the bathroom was very pleasant ! - the view from our 4th floor room were green trees with a river flow sound

August 2023

Artur

Business Traveler

9.0

Everything.

August 2023

Kelly

Couple

9.0

Really clean, good location, fabulous Spa. I had the best Spa treatment by Kate. She was amazing! Great view from the room balcony. Room was spacious. Breakfast buffet was a good choice

Can’t think of anything!

August 2023

Hanna

Couple

9.0

breakfast and pool

August 2023

Gaetano

Couple

9.0

• ?? Sauna, swimming pool, jacuzzi • ☕️ Breakfast. Quantity & quality • ??‍? Staff. Kind and helpful • ? Very good value and service for the price

• ? The rooms and the entire structure need to be refurbished. We're not anymore in 2001 • ?️ Bed is comfortable and large but one small pillow as only choice does not look customer friendly • ?? In some moments of the day the relax area is invaded by screaming children and what should be relaxing it becomes an amusement park

August 2023

Lubomir

Couple

9.0

Breakfast was top, comunication ok...

In pool to much water on groundflour... And lifeguard do nothing... Just sit... ?

November 2023

Povilas

Family with young children

6.0

swimming pool is nice and warm, newly renovated. breakfast was nice also, fresh ingridients and some variety. free water in the room, many towels

pillows were quite small, rooms are a little worn and dated. city tax accepted in cash only (!!!), very surprising in 2023.

December 2023

Vladimir

Family with young children

9.0

nice hotel, good breafkfast, friendly staff, nice small SPA

January 2024

Almė

Family with young children

8.0

very good breakfast, good spa area

Beds for kids are not very comfortable (folding beds) only. Kids under 14 years old are not allowed to sauna or steam room even with parents. Kids under 14 years old are not allowed to spa area without parents. Private parking lot costs additionally 40zlots per day and it was not mentioned in booking.com

February 2024

Podsiadły

Solo Traveler

9.0

Everything was good

March 2024

Lucy

Family with young children

5.0

Breakfast Sauna

No laundry service then incredibly expensive when hotel did it Very uncomfortable old beds No handtowels or face cloths Spa could be hotter

March 2024

Kristyna

Couple

8.0

All nice and neat. Good breakfasts, tasty restaurant on site, liked the SPA warm water in swimming pool was top, steam sauna also available.

We had to pay 10€ per night for parking in the hotel car park, the night before we left the pool guard scratched our parked car in the hotel car park and after all she said, she did not have to tell us that she scrathed our car, because we would never find out? Like what the hell? We paid for the carpark where are cameras included, thinking the car is safe and then she tells us this? So in the end we must be lucky she told us, she damaged our car? Staff of the hotel in paid car park? Outrageous. I spent an hour filling paperwork about the accident and next day she called me on hotel phone,that she wants to see me and to make a deal? We had to go to SPA to find out she wants to pay us cash and not claim through the insurance and after consultation with my mechanic, he said the repare would cost 150€, she tried to offer us a half for her mistake. In the end we left and happy to finally leave the hotel as this experience ruined the whole trip and stay in that hotel.

March 2024

Marta

Business Traveler

10.0

Great, great kitchen and bar. It is worth to drop by for for dinner or refreshments on every occassion. There is very nice water in the swimmingpool. Very polite and helpful staff.

Do not forget to prepare for swimmingpool in your room. The swimming pool area is not very large and is missing standard equipment so it is hard to change there. Ex. There is no bench in the changing room, no sink, no hangers for towels. Also you can not wear hotel slippers there, the floor is wet and you are going to slip like on ice.

March 2024

Nastassia

Couple

10.0

It's been great. We were given a room over the river, it was very nice to sleep to its sounds. The room was big enough, very clean, bathroom accessories, slippers, bathrobes, mini bar, water. Special thanks for breakfast: it is rare to find such a varied breakfast, different kinds of fish, vegetables, meat for every taste, hot dishes, fruit, desserts - it was very tasty, we could not stop, but it was impossible to try everything because of the large number of positions =) The spa is not big but there is enough space for everyone, nice pool, hammam and dry sauna.

April 2024

David

Couple

6.0

Locations is good and not far from the Center! Good breakfast and clean pool/sauna area

Room was not like shown on the pictures, we had to argue with the staff to get our room changed. Parking costs extra and no one told us that there is an underground garage (written in the elevator). The Staff was not friendly at all (except for the cleaning ladies), seemed like we bothered them by asking things regarding the hotel. Overpriced hotel for what it actually offers. A lot better alternatives near city center.

April 2024

Lisowski

Group Traveler

9.0

Breakfast is very extensive and very good, we were five friends and no one said a wrong word about the breakfast, the staff is very friendly and helpful, I called the reception for extra pillows and this was arranged within 10 minutes. The swimming pool and wellness area is great, the pool has the ideal temperature for me. I chose this hotel partly for its location, so quite short (2km) from the national park and about 1.5km from the center, I will definitely come back here.

The room seems slightly dated but still okay, the bathroom has been renovated, the single bed seems quite narrow but once you sleep in it it is okay.

April 2024

Paruzel

Couple

9.0

The room was spacious and equipped with all the necessary amenities for a comfortable stay. The breakfast buffet was superb, offering a wide variety of options. We did not get the opportunity to try the restaurant's menu, but upon perusing it, we found it to be quite interesting. The car park is conveniently located on the side, but an additional fee is charged for parking. The breakfast staff was delightful and provided excellent service.

The reception staff should explain how housekeeping works. We were able to request anything we needed. I later discovered that there was a switch to request cleaning. It would be helpful if someone could still collect used towels or empty the bin, but I assume that's why there's a switch for that. So, it's important to let guests know about it.

May 2024

Joao

Couple

9.0

Good swimming pool and spa area. Clean room. Excellent location. Parking space.

Breakfast could be better for a 4* hotel. Rooms without blinds for the light.

May 2024

György

Couple

8.0

Good breakfast

10 euro for parking for hotel guests ?, furniture too old, like that its minimum 30 years old. Rooms on photos are much better than in life. The bed was not professionally prepared, like that somebody used it before the guest (look at the photo)

May 2024

Ondrej

Group Traveler

9.0

The breakfast was very tasty, the staff was friendly, especially the lifeguard. Nice place, we had our bikes parked safely behind the gate.

The place we got, it was small but for one night it was suitable next time I would welcome something with a terrace

July 2024

Samir

Family with young children

9.0

Play room Pool Breakfast

July 2024

Dainius

Couple

10.0

A great hotel in a great location. Great breakfast. Amazing staff. The hotel has its own parking. The hotel has a wonderful swimming pool. The hotel is perfect for both those who love the mountains and those who love the city.

July 2024

Kateryna

Solo Traveler

10.0

The swimming pool, spa, and restaurant were amazing. Very nice and quiet location. Walking distance to the main streets and parks.

The bed could be more comfortable. Breakfasts and coffee could be better. Design could be more modern.

August 2024

Andrey

Family with young children

9.0

We had a fantastic stay at Hotel Crocus in Zakopane, ideally near the Kasprowy Wierch trail. The rooms were cozy, the staff friendly, and both breakfast and Wi-Fi were excellent. Pets are allowed for an additional fee. Highly recommend it.

August 2024

Julia

Family with young children

8.0

Close to all restaurants

No A/C

August 2024

Raimond

Group Traveler

9.0

Excellent kitchen.

August 2024

Terry

Family with young children

10.0

Wonderful hotel at the right time. Top notch service, exactly what we needed after a few weeks on the road. Food was great, room was great, common areas were clean and dining room was beautiful.

September 2024

Máté

Couple

9.0

The breakfast was really great with lot of choices. At the wellness we always found beds to rest on, and the sauna area was good. We had a really nice view from our window to a little waterflow which was next to the hotel. City was close but not too close which was perfect. Cleaning ladies were really nice, they were not speaking English but they were very happy and friendly (or I think so :D )

The room was tidy, but at the same time very very dusty. When we first arrived the room was full of dust. Even the hairdryer was dusty so when we first used the hairdryer it was very smelly due to the dust. Aslo, I did not like the additional parking fee. I saw it everywhere in the city that people are trying to get money for parking, limited space lots of cars, I understand that, but still, 40 PNL for a day is too much after I spent quite some money on the hotel room as well, but at least there were cameras watching over the car. :)

October 2024

bozena

Group Traveler

9.0

I loved the architecture of the entire facility. The sauna and Jacuzzi was such a wonderful way to end the day.

I must admit, the was a risk to slip on the wet tiles around the jacuzzi and swimming pool. I was careful and nothing happened, but it would be nice to add some protection.

December 2024

Ilaria

Couple

8.0

The property was close to the center, easy to walk to and from center. There is also a bus stop as soon as you walk out. Rooms are old styled but room is spacious and very clean. Nice view from our balcony to the back of the hotel, it was snowing so it made a difference:) Breakfast is very good, quite a variety.

Nothing to complain about, furniture wasn’t modern but it was good value for money and as said before rooms are spacious.

December 2024

Danielle

Group Traveler

10.0

Without a doubt one of the best places I have ever stayed. The entire staff is wonderful, from reception to the restaurant. My stay was wonderful and I will definitely return and recommend it.

Nothing to complain

December 2024

Dominik

Couple

3.0

Breakfast was rich.

Rooms equipment is very average. Cold water and air in the pool area. No cloth available for the sauna. Destroyed door for the shower in the room. Have to pay additional cost for parking (40 PLN/day)

December 2024

Jana

Family with young children

10.0

Hotel, location, staff, spa & welness centre.... everything was unexpected. I would like to come back ?

December 2024

Andrew

Group Traveler

10.0

The location was perfect, close to the centre and the ski areas. The breakfast was amazing.

January 2025

Daniel

Couple

9.0

The room was a nice size. Beds were comfy. Staff were all friendly. Breakfast had a nice selection of fruit, meats, cheeses and different breads. The swimming pool is warm, clean and lovely. About 30 minute walk into town / to the train station. Great location. Had a great night sleep here, was quiet.

Only downside was as we were out of main season the bar closed at 10pm.

March 2025

Margarita

Group Traveler

9.0

Great silent location, beautiful spa, delicious breakfast, very friendly and helpful personnel. Thank you!

March 2025

Pohanka

Couple

10.0

It was great experience especially during thi year period. Recommend everyone. Teally enjoy the spa, swimming pool, sauna and whirlpool.

March 2025

Luke

Family with young children

10.0

Great breakfast and helpful staff

Minibar was uninspiring.

June 2025

Dylan

Couple

8.0

Everything was nice, great location

30 zl charge for lost key

August 2025

Cristina-Monica

Couple

9.0

The location is excellent and breakfast was delicious. The pool and spa area was great, and since our stay was during the week, there were very few people.

The rooms are not very soundproof, so we were woken up a couple of times by loud neighbors. Parking is not free, but still convenient.

December 2025

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