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Grande Pensao Residencial Alcobia

Poco Do Borratem 15 | Lisbon, 1100-408, PT
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Grande Pensao Residencial Alcobia - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Lisbon
Excellent room comfort & quality
Most popular facilities
24-Hour Front Desk
Free Wi-Fi
Air Conditioning
Audible alarm
Food delivery
vending machine

Grande Pensao Residencial Alcobia - Lisbon

In the center of Lisbon, between Martim Moniz and Figueira Square, this hotel offers panoramic views of S. Jorge Castle. Features include car and bike rentals.

The air-conditioned rooms at the Grande Pensão Residencial Alcobia are decorated with warm colors, wood furniture, and parquet floors. All rooms have a satellite TV, a hairdryer, and a private bathroom. Every morning, guests can enjoy a continental buffet breakfast in Grande Residencial Alcobia’s breakfast room.

It is possible to arrange Lisbon city tours at Grande Pensão Residencial Alcobia’s 24-hour front desk. Wi-Fi access is available in the lobby, as well as a computer for guest use. The Rossio metro station is just 305 yards from the Grande Pensão Residencial Alcobia, and the Lisbon Cathedral is just under half a mile away.

License Number(s): 8976.

Rooms Types
Double Room room in Grande Pensao Residencial Alcobia
Room Details
Double Room
1 Full bed 15m² Type: Double
Bathtub Safe Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock DVD player Microwave Private Bathroom Extra long beds (> 6.5 ft) Walk-in closet Kitchen Sauna Toaster iPad Game console - PS2 Game console - PS3 Terrace Adapted bath Roll-in shower Infinity Pool Shallow end Pool cover Bottle of water Fire extinguisher Privacy curtain Open-air bath Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access Access to private pool Access to a private beach

Select dates to see prices

Triple Room room in Grande Pensao Residencial Alcobia
Room Details
Triple Room
1 Twin bed 18m² Type: Triple
Bathtub Safe Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Sauna Toaster iPad Game console - PS2 Game console - PS3 Terrace Adapted bath Roll-in shower Infinity Pool Shallow end Pool cover Bottle of water Fire extinguisher Privacy curtain Open-air bath Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access Access to private pool

Select dates to see prices

Twin Room room in Grande Pensao Residencial Alcobia
Room Details
Twin Room
2 Twin bed 15m² Type: Twin
Bathtub Safe Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Sauna Toaster iPad Game console - PS2 Game console - PS3 Terrace Adapted bath Roll-in shower Infinity Pool Shallow end Pool cover Bottle of water Fire extinguisher Privacy curtain Open-air bath Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access Access to private pool Access to a private beach Private check-in/out in the executive lounge

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Superior Double Room with City View room in Grande Pensao Residencial Alcobia
Room Details
Superior Double Room with City View
1 Queen bed 20m² Type: Double
Shower Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Desk DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Stovetop Toaster iPad Game console - Xbox 360 Game console - PS2 Game console - PS3 Terrace Private apartment in building Baby safety gates Adapted bath Roll-in shower Infinity Pool Shallow end Pool cover Bottle of water Toothbrush Streaming service (like Netflix) Fire extinguisher Privacy curtain Open-air bath Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access Access to private pool Private check-in/out in the executive lounge

Select dates to see prices

Guest Score and Reviews
7.7 /10

Good

595 Reviews

Cleanliness
7.3
Facilities
7.6
Location
8.2
Service
7.6

Mariela

Family with young children

5.0

Staff very kind and friendly

A close street looking dangerous

September 2025

Vassallo

young couple

9.0

The kindness of the staff and their disponibility to our needs

It would have been great one more towel change

September 2025

Services & Facilities

Most popular facilities
24-Hour Front Desk
Free Wi-Fi
Air Conditioning
More Amenities
Accessibility
Audible Alarm
Food & Drinks
Food Delivery
Vending Machine
General
24-Hour Front Desk
Elevator
Non-smoking Property
Electronic Room Key
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Media & Technology
Free Wi-Fi
Room Amenities
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Ironing Amenities
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Cashless Payment Available
Invoices
Laundry Services
Transportation
Airport Shuttle (charges May Apply)
Car Rental Available
Health Services
Process In Place To Check Health Of Guests
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Fax/photocopying
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: before 11:00

Front Desk Hours: 24/7

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

No parking available.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 11 years old stay for € 15 per person per night when using an available extra bed. People 12 years old and over stay for € 25 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Grande Pensao Residencial Alcobia FAQs

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All Amenities
Accessibility
Audible Alarm
Food & Drinks
Food Delivery
Vending Machine
General
24-Hour Front Desk
Elevator
Non-smoking Property
Electronic Room Key
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Media & Technology
Free Wi-Fi
Room Amenities
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Ironing Amenities
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Cashless Payment Available
Invoices
Laundry Services
Transportation
Airport Shuttle (charges May Apply)
Car Rental Available
Health Services
Process In Place To Check Health Of Guests
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Fax/photocopying
All Guest Score and Reviews
7.7 /10

Good

595 Reviews

Cleanliness
7.3
Facilities
7.6
Location
8.2
Service
7.6

Mariela

Family with young children

5.0

Staff very kind and friendly

A close street looking dangerous

September 2025

Vassallo

young couple

9.0

The kindness of the staff and their disponibility to our needs

It would have been great one more towel change

September 2025

Louise

young couple

3.0

Location, friendly and helpful staff

Value for money not good, pillow slip not provided on pillow, led light on the air con Unit was too bright, noise from kitchen and services very loud, no full length mirror, no water in room or glass ware for water

September 2025

Lucas

family with young children

7.0

Clean, very well located and kind people

Elevator in first floor not in the lobby. Bathroom had very bad smell. We got assigned a room and there were people inside.

September 2025

LUCAS A.

Family with young children

7.0

Clean, very well located and kind people

Elevator in first floor not in the lobby. Bathroom had very bad smell. We got assigned a room and there were people inside.

September 2025

Henryaquino23

young couple

8.0

Love the location. Center on most tourist spot.

Need to climb up approx 15 step to reach front desk. And approx 25 steps to reach the lift.

September 2025

Cesar

Couple

7.0

The location.

It doesn't have an elevator on all levels, it practically has one from the 3rd floor up, and some things didn't work properly in the bathroom and bedroom.

September 2025

Wei-dean

review category business travellers

10.0

close to subway, comfortable bed. clean room, large bathroom, wide staircases, hot water shower, good privacy. special thanks to Paula for her beautiful smile and kind help.

occasional noise from gabbage collection outside if stay in the room by the street, but I can live with that. besides you get to see the sun coming out from behind the wall of saint george castle in the morning. that's a treat.

September 2025

Sylvia

Solo Traveler

9.0

Very nice property great location! Staff was very accommodating and helpful. Would definitely stay here again.

Having to carry my very heavy luggage up the stairs to reception.

September 2025

Carol

Group Traveler

8.0

The location was very centrally located and easy to walk to sights. Safe neighborhood. The staff was very helpful, we were able to leave our luggage in a secure closet prior to check in. The staff also helped us in English to understand the location and how to navigate the area. The sheets were very soft. The room was comfortable for 3 people.

The bathroom had a small amount of mold around the shower, not very much.

September 2025

Eden

Solo Traveler

10.0

Location was perfect. I arrived late and only had the morning to explore Lisbon so I needed something around the sights. I was able to store my luggage while I walked around Lisbon. The staff member in the morning and the late check in were both very nice.

October 2025

Kath

young couple

8.0

The stff were lovely.

No lift, didnt feel very safe outside hotel after dark No lift from ground floor and no help with luggage.

October 2025

Nazir

solo traveller

9.0

Very quiet area and rooms are big and very clean

Little far from center you have to walk

October 2025

Jim

with friends

9.0

The location was great for the main area. Our room was newly upgraded and was spacious.

It was a little noisy at night.

October 2025

Dimitrios

young couple

7.0

The breakfast was average without much variety but everything was fresh and clean. The staff were also very polite and helpful. The breakfast room could be better though.

The hotel needs renovation. The furniture is partially old, so are the bathrooms too. The wooden floor is worn and needs maintenance/renovation.

October 2025

Kanj

Couple

10.0

Location is great , near restaurant and cafe , metro and bus stop no 28 the famous . The room was big and comfortable, breakfast was excellent. The reception staff are super nice , helpful with a smile .

October 2025

Allyson

Couple

9.0

The property was in a very central location, had a heat pump and amazing front desk people! Very walkable to everything and the staff was super accommodating and friendly.

The heat pump in the room was a little loud at night and the view from our room looked at some crumbling buildings.

October 2025

Antonida

young couple

7.0

Good place near attractions around a corner

October 2025

ANTONIDA

Couple

7.0

Good place near attractions around a corner

October 2025

Damian

young couple

8.0

Clean, friendly staff, very good AC, localization, breakfasts were ok, spacy room with wardrobe and desk.

Room was absolutely not noice proof, at 7am we were woken up by the sounds from the kitchen that was nearby. At night we heard loud music and screams from the street even through closed windows.

October 2025

Gary

Solo Traveler

3.0

Location is terrific, staff are friendly.

The room (#307) was extremely small (no more than 4m X 3m). The room looked like it shouldn't even exist in that location...more like an after-thought to cram another room on the floor between two hallways. Lighting was poor. Bathroom: shower door missing, water leaked out all over the floor. Told front desk but nothing was done. TV didn't work, also told front desk but nothing was done. Toilet did not flush properly...had to use the shower cord to fill the toilet for it to flush. The fan in the bathroom was too small to even attempt to clear the steam from the shower. When we closed the door of the room from the outside hall, the entire wall shook--like the door wasn't framed properly and the wall wasn't properly attached to the floor. Could hear everyone walking up and down the hallway and when people walked past our room, the night table and everything on it shook. The floor in the hallway seemed to be the same wood floor that ran under the wall into our room--no stability. Tiny window about .75m wide in the bedroom looked across to some other person's hotel room window. You could barely stand at the bathroom sink without touching the toilet. Although the ceiling in the bedroom is tall (about 3.5 m), we could still hear the people above us stomping around like elephants. The head of the bed in the room must be next to the bathroom in the next hotel room because we could hear the squeaks of taps and flushing of toilet every time it was used. The in-room safe also did not work...batteries held in place with tape. I have stayed in Guest Houses in Thailand (for 1/10 the cost of this place) that were better. We paid almost $176 Canadian per night for this. Not worth the price!! Looked online on Booking.

October 2025

Robbo

solo traveller

10.0

Great location, nice breakfast, awesome staff.

October 2025

Mehmet

young couple

6.0

The hotel is located in an area where you can reach bus and metro easily, the staff were professional and friendly.

The hotel is located at a place where junkies get together during the night and shout till morning. Also the front door of the hotel faces garbage containers and the area does not look good.

October 2025

Whitney

solo traveller

8.0

Great location. Super nice front desk staff. Arrived early, so they stored luggage until room was ready. Room was clean and simple. Like the balcony doors. Let in a lot of light and fresh air.

Not a big deal, but some portuguese decor on the walls would be nice. Make it feel a little less plain. Give some character. A small armchair would have been welcomed. Somewhere comfortable to sit when taking a break from exploring without having to sit on the bed.

October 2025

Dan

young couple

7.0

Very good location

To old, must be updated

October 2025

Dan A.

Couple

7.0

Very good location

To old, must be updated

October 2025

Kevin

Couple

8.0

The staff was very helpful and friendly

The elevator is not located on the ground floor

October 2025

Lianna

family with young children

3.0

Only location

Unresponsive staffs

November 2025

Majothi

young couple

9.0

All the staff were very friendly and helpful.

November 2025

Jay

young couple

6.0

Good breakfast and value for money

I had a room with a bathtub but its rubber plug was missing. I informed this to the different people at the desk at least three times. Finally just a day before my checkout they gave me the plug but it was too loose so I couldn’t use the tub even once in my 4 nights stay. For a tourist who ends up walking an average of 15000 steps a day, a relaxing hot tub in the evening can be very helpful. I am disappointed about this. Otherwise the hotel is good

November 2025

Aleksandar

young couple

10.0

Both my partner and I were very satisfied with the accomodation. We enjoyed that the hotel was located centrally in Lisboa, making it easy to move around the city center. We enjoyed the breakfast option and felt the staff were extremely helpful, in particular accomodating the early check in on Wednesday 5 November. The staff would regularly check in to see that we were enjoying our stay in Lisboa and also made the effort to book a taxi for us to the airport. We would highly recommend going back to Grande.

N/A

November 2025

Maria

Couple

2.0

I liked the location of the hotel and the employees, nothing else!

The rooms were unacceptable, the view was horrific of an abandoned old building like a trash yard, the rooms were not anything like the photos they advertised, they have not been renovated, they were way too small, water came in from windows, there was no internet either.

November 2025

MEHMET A.

Couple

6.0

The hotel is located in an area where you can reach bus and metro easily, the staff were professional and friendly.

The hotel is located at a place where junkies get together during the night and shout till morning. Also the front door of the hotel faces garbage containers and the area does not look good.

November 2025

Edita

Family with young children

9.0

The location is excellent, it is in the city centre, the main objects are within walking distance. The staff is really friendly, the were always greeting us with big smiles on their faces. Also the room is very beautiful, clean and cozy.

The only downside of the room was the beds, they were very uncomfortable, the sleeping pad was too hard for us.

November 2025

Bj

solo traveller

8.0

The location is amazing. The staff were nice. The room was more than ample and was super quiet.

It's a non-smoking hotel, but a number of times my bathroom was FILLED with cigarette smoke. I told reception and it never happened again. Also, room 104 periodically had some sewage smell (maybe coming from the drains). I flushed the drains often, but the smell persisted. It wasn't overly bothersome for me as it's not uncommon in certain areas where I travel.

December 2025

Elliott

Solo Traveler

9.0

I liked the room and location of the hotel.

Stairs!

December 2025

Marija

group

9.0

Everything ok, location grate, in the city center, just a bit scary at night if you’re a girl group or solo travelling. Fine througout the day.

Spacios, clean room, great staff.

December 2025

Guifang

family with young children

8.0

Breakfast was good. The location was perfect.

Include some Portguese specialties for breakfast such as Pastel de Nata

December 2025

Andreas

young couple

6.0

Location, close to metro station, helpful staff.

The smell from the bathroom, the disgusting view from the window (that was a shame), the room photos during the booking time was misleading compared to the reality. Lift was not available. The bed was very unstable.

January 2026

Michael

young couple

8.0

Close to many attractions the town centre is only a short walk away from the hotel

January 2026

Wayne

young couple

8.0

Cost, location

No kettle in room

January 2026

Jfontenla

young couple

9.0

Location and staff were absolutely perfect! Also the view of room 405 is lovely.

It's not exactly that I didn't like something, but I recommend some maintenance is done at the doors because the bathroom door was difficult to open and the balcony door couldn't be really closed

January 2026

Özkan

young couple

9.0

The room was clean. Location is good.

Elevator is narrow and it stars from 1st floor.

January 2026

Munshi

young couple

4.0

The rooms were clean enough.

We got a bad smell in the hotel. It’s unexpected in such a place where you want to stay for your vacation.

February 2026

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