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My Story Hotel Tejo

Rua Condes De Monsanto Nº2 | Lisbon, 1100-159, PT
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My Story Hotel Tejo - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Lisbon
Excellent room comfort & quality
Most popular facilities
24-Hour Front Desk
Free Wi-Fi
Room Service
Air Conditioning
Family Rooms

My Story Hotel Tejo - Lisbon

Set in the heart of the Baixa, My Story Hotel Tejo is a creative renovation of an historic building. It is in a prime location within Lisbon's historic downtown, at just 984 feet from Rossio and a 9-minute walk from Commerce Square, which overlooks the Tagus River. Rooms at My Story Hotel Tejo are decorated in light yellows, gray and greens, with vintage armchairs and wooden headboards.

Cable TV, mini-bar and a private bathroom are featured in each guest room. A breakfast buffet is provided daily at the property's restaurant. Guests are welcome to discover the wide range of popular restaurants in the surrounding area, many within a short walk from the property.

The My Story Hotel Tejo has a 24-hour front desk, offering luggage storage. For guests arriving by car, there is public parking available nearby, at an extra charge. The nearest metro station is Rossio, just 984 feet away.

Chiado and São Jorge’s Castle are 15 minutes’ walk away. Bairro Alto is within a 10-minute walk and features a multitude of popular bars, restaurants and shops. Lisbon's Humberto Delgado International Airport is at 3.

9 mi and is reachable via metro. License Number(s): 1406.

Rooms Types
Double Room room in My Story Hotel Tejo
Room Details
Double Room
1 Full bed 16m² Type: Double
Shower Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Toaster iPad Game console - PS2 Game console - PS3 Additional bathroom Adapted bath Bottle of water Toothbrush Fire extinguisher Privacy curtain Open-air bath Carbon monoxide detector Carbon monoxide sources Access to private pool Access to a private beach Private check-in/out in the executive lounge

Select dates to see prices

Twin Room room in My Story Hotel Tejo
Room Details
Twin Room
2 Twin bed 16m² Type: Twin
Shower Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Toaster iPad Game console - PS2 Game console - PS3 Additional bathroom Adapted bath Bottle of water Toothbrush Fire extinguisher Privacy curtain Open-air bath Carbon monoxide detector Carbon monoxide sources Access to private pool Access to a private beach Private check-in/out in the executive lounge

Select dates to see prices

Suite Room room in My Story Hotel Tejo
Room Details
Suite Room
1 Queen bed 23m² Type: Suite
Shower Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Shared bathroom Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Toaster Bidet iPad Game console - PS2 Game console - PS3 Additional bathroom Private apartment in building Adapted bath Bottle of water Game console - Xbox One Toothbrush Fire extinguisher Privacy curtain Open-air bath Carbon monoxide detector Carbon monoxide sources Access to private pool Access to a private beach Private check-in/out in the executive lounge

Select dates to see prices

Family Room room in My Story Hotel Tejo
Room Details
Family Room
2 Full bed 28m² Type: Family
Shower Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Oven Toaster iPad Game console - PS2 Game console - PS3 Additional bathroom Adapted bath Bottle of water Toothbrush Fire extinguisher Privacy curtain Open-air bath Carbon monoxide detector Carbon monoxide sources Access to private pool Access to a private beach Private check-in/out in the executive lounge

Select dates to see prices

Guest Score and Reviews
8.9 /10

V. good

1526 Reviews

Cleanliness
9.1
Facilities
9.0
Location
8.7
Service
9.4

Maricela

solo traveller

9.0

I loved the location. Service and cleanliness of the room and amenities. Restock of water and coffee everyday.

November 2025

Ning

solo traveller

8.0

Convenient location and very close to the Metro station. Quiet in the room. Well renovated in an old building.

November 2025

Services & Facilities

Most popular facilities
24-Hour Front Desk
Free Wi-Fi
Room Service
Air Conditioning
Family Rooms
More Amenities
Food & Drinks
Restaurant (special Diets Available)
General
24-Hour Front Desk
Elevator
Non-smoking Property
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Professional Cleaning Services
Media & Technology
Free Wi-Fi
Room Amenities
Room Service
Safety Deposit Box
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Soundproof Rooms Available
Ironing Amenities
Family Rooms
Services and Conveniences
Luggage Storage & Lockers
Cashless Payment Available
Concierge Services
Laundry Services
Tour Services
Transportation
Shuttle Service (charges May Apply)
Airport Shuttle (charges May Apply)
Car Rental Available
Health Services
Process In Place To Check Health Of Guests
First Aid Kit Available
Business facilities
Fax/photocopying
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: before 11:00

Front Desk Hours: 24/7

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

No parking available.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

My Story Hotel Tejo FAQs

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All Amenities
Food & Drinks
Restaurant (special Diets Available)
General
24-Hour Front Desk
Elevator
Non-smoking Property
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Professional Cleaning Services
Media & Technology
Free Wi-Fi
Room Amenities
Room Service
Safety Deposit Box
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Soundproof Rooms Available
Ironing Amenities
Family Rooms
Services and Conveniences
Luggage Storage & Lockers
Cashless Payment Available
Concierge Services
Laundry Services
Tour Services
Transportation
Shuttle Service (charges May Apply)
Airport Shuttle (charges May Apply)
Car Rental Available
Health Services
Process In Place To Check Health Of Guests
First Aid Kit Available
Business facilities
Fax/photocopying
All Guest Score and Reviews
8.9 /10

V. good

1526 Reviews

Cleanliness
9.1
Facilities
9.0
Location
8.7
Service
9.4

Maricela

solo traveller

9.0

I loved the location. Service and cleanliness of the room and amenities. Restock of water and coffee everyday.

November 2025

Ning

solo traveller

8.0

Convenient location and very close to the Metro station. Quiet in the room. Well renovated in an old building.

November 2025

Haris

review category business travellers

10.0

Everything was good. Staff is very friendly and helpful. Room was very clean.

November 2025

Andrii

solo traveller

10.0

Service, all was great

November 2025

Avistour

young couple

10.0

Great location 3 minutes walk from Rosio square (Metro).Walking distance to restaurants and attractions. On arrival we were upgraded (free) to junior suite. Breakfast was great .Staff was very friendly and attentive. Room was very clean. coffee machine and water filtering machine in the room. Close proximity to castle which can be seen from the windows (top floors). Would highly recommend this hotel.

nothing.

November 2025

Magdalena

solo traveller

10.0

I really love this place, perfect location (but it’s not loud), rooms are nice and cozy and people are extremely kind, polite and helpful! ☺️

-

November 2025

AvisTour

Couple

10.0

Great location 3 minutes walk from Rosio square (Metro).Walking distance to restaurants and attractions. On arrival we were upgraded (free) to junior suite. Breakfast was great .Staff was very friendly and attentive. Room was very clean. coffee machine and water filtering machine in the room. Close proximity to castle which can be seen from the windows (top floors). Would highly recommend this hotel.

nothing.

November 2025

Rhianne

solo traveller

8.0

Perfect location close to public transport (metro, train, tram). Restaurant, sights, Rossi square etc within walking distance. Surrounding area felt safe. Room was clean, large shower, nice toiletries and the hotel in general appeared to be new

Not much natural light as the window was small and had a view of the inside courtyard.

November 2025

Amy

review category business travellers

10.0

Great location, room was absolutely spotless, big comfy bed, loads of space in the room, great rituals products in bathroom, overall 10/10

November 2025

Elyse02

Family with young children

10.0

The location is just epic, close to everything

November 2025

Shirley

young couple

10.0

Excellent, central location but nice and quiet, good size room, modern decor, lovely restaurant/breakfast room with some original features, excellent breakfast, friendly and attentive staff.

November 2025

Moose

Solo Traveler

10.0

The location is great. Check-in and check out were quick. The single serve coffee machine in the room is great. The filtered water machine in the room is wonderful. The bed is large and comfortable. The walk in shower has plenty of hot water. You just need to let it warm up for a minute. The reception staff were great. They helped print out my cruise luggage tag for me.

November 2025

Le

family with young children

7.0

The room was spacious.

I could not change any dates. I'm charged for 8 nights , but I stayed only 6 nights.

December 2025

Le R.

Family with young children

7.0

The room was spacious.

I could not change any dates. I'm charged for 8 nights , but I stayed only 6 nights.

December 2025

Tim

review category business travellers

9.0

We booked seven rooms for a staff conference. Rooms are fabulous. Beds super comfy. Showers are brilliant and a tasty buffet breakfast. Brilliant location downtown Lisbon with only a short walk to the river and many beautiful squares. Great value.

Nothing

December 2025

Erika

young couple

10.0

Clean, location and friendly staff

December 2025

Abdulla

solo traveller

9.0

Great hotel with an excellent location in the heart of Lisbon, close to everything. The room was clean and comfortable, and the staff were friendly and helpful throughout my stay. A very smooth and pleasant experience.

The single room was smaller than expected and different from how it appeared in the booking photos.

December 2025

Tamatha

Couple

10.0

It was a great location with a lovely team

December 2025

Felix

family with young children

8.0

Great Location, nice design, good value for money

Strange noise coming from the pipes in the room

December 2025

Tatiana

Solo Traveler

9.0

Overall, my stay was amazing! The location was so close to Rossio square, which meant that it was close to a lot of the main attractions. There are also great restaurants nearby and is honestly such a central location. The staff were all so friendly from the beginning! They let me store my luggage as I arrived before check in and allowed me to use their washroom to freshen up which I really appreciate. They messaged me before check in time saying that my room was ready and they have also brought my luggage to my room! For the room itself, I was very content! My room faced the palace which is something very memorable. The bed was quite comfortable and water pressure was great. I am so satisfied with my stay that if I ever come back, I would definitely stay here again :)

December 2025

Rosemarie

solo traveller

10.0

Location large room good facilities helpful staff

It was all good

December 2025

Shan

young couple

10.0

Great location. Near enough to the main square, approx 1-2 mins walk away. Hence, away from the busy traffic and noise.

Nothing to not like. All is good.

December 2025

Sophie

solo traveller

9.0

Spacious room, very convenient location

Small bathroom

December 2025

Emily

young couple

9.0

Central location, big rooms

No fried eggs at breakfast

December 2025

Ayesha

family with young children

10.0

The friendly welcoming staff, the exceptionally clean hotel and room, delicious breakfast with a good variety, convenient and central location close to amenities and transport, the room was very comfortable too. The cleaning ladies did a marvellous job every day!

There was truly nothing that we did not like. Highly recommend this hotel.

December 2025

Marissa

family with young children

10.0

Staff was brilliant

December 2025

Hrvoje

group

10.0

Amazing location and excellent hotel

All good

December 2025

Stefan

young couple

4.0

The hotel has a great location, close to everything, which made getting around very convenient. The interior design of the rooms is modern and pleasant. We also appreciated that the hotel kindly kept our luggage for free until our flight, which was a very nice and helpful gesture.

While the apartment had potential, several issues negatively affected our stay. The main light in the apartment initially flickered and then stopped working completely. The temperature control panel also seemed to be faulty, and the heating was not sufficient to properly warm the apartment. Additionally, the power outlet in the bathroom worked only intermittently. Sound insulation was quite poor, and we were frequently disturbed by noise from both the street and the hotel corridor, which made it difficult to rest. Breakfast was acceptable overall but below expectations. We found a hair in the grilled vegetables, which raised concerns about hygiene standards. We informed a staff member about this, but unfortunately the issue was totally ignored. Additionally, during breakfast I made a small request to a staff member. Although it was acknowledged and agreed to, it was never followed up on, which affected the overall service experience.

December 2025

Basak

with friends

8.0

We really enjoyed our stay at the hotel. The location was very convenient, making it easy to get around and explore the area. The staff were friendly, professional, and always helpful whenever we needed assistance. The room facilities were well-maintained, comfortable, and met our expectations, which made our stay even more pleasant. Overall, it was a great experience, and we would be happy to stay here again.

The breakfast was good, however it would be nice to have more variety and different options each day.

December 2025

Carol

Family with young children

10.0

Great recommendations by front desk. Walking to great spots.

December 2025

Nikolas

family with young children

9.0

Very central but quiet , warm , 2 minutes walk from tram 28 , I had my birthday and they gave me a present in the room , I would stay there again !

I would prefer a harder mattress on the bed

December 2025

Milos

solo traveller

8.0

Location, confort , bathroom .

Breakfast could have been a bit more varied. Coffee wasn’t good and had sugar pre-added.

January 2026

Loida

Solo Traveler

3.0

A couple of staff at the reception.

Intermittent Wi-Fi, poor air conditioning (too cold; no heat), tiny bathroom, thin bed cushion, dirty towels, lack of supplies, etc. This hotel should not be recommended to tourists at all.

January 2026

Emre

family with young children

9.0

Room upgrade was a plus Location ia great Breakfast is ok

January 2026

Maria

family with young children

9.0

Very good location Clean rooms and good breakfast Very friendly and helpful stuff

January 2026

Sheena

family with young children

9.0

Fantastic location. Right in the middle of everything - walking distance to train to Sintra and Belem Large room and generous bathroom Great to have coffee making in the room Staff were lovely and exceptionally helpful

Nothing

January 2026

Katarzyna

family with young children

9.0

We had another wonderful stay at My Story Hotel Tejo in Lisbon. It was our fourth time staying here, and every time we visit Lisbon, this hotel is always our first choice. The atmosphere is incredibly cozy, and this time we were pleasantly surprised with an upgrade to a suite, which was absolutely excellent. The staff were very kind and welcoming, and the hotel itself is beautifully designed. The rooms are comfortable, stylish, and make you feel right at home. The breakfast was great, with plenty of options — even for vegetarians — plus some delicious desserts. The location couldn’t be better. It’s just a short 2‑minute walk to Rossio metro station and Rossio Square, making it perfect for exploring the city. We truly love staying here and will definitely return again. Highly recommended for anyone visiting Lisbon.

January 2026

Michael

young couple

8.0

Great location and good breakfast.

Wifi in the room (109) was terrible, very unstable. Talked with staff and they tried to refresh the router, but nothing changed

January 2026

Shengping

Couple

10.0

We had a very pleasant stay at this hotel in Lisbon The location is absolutely fantastic—right in the city centre with a metro station literally at the doorstep. This made getting from airport incredibly easy. Most major attractions were within comfortable walking distance, which was a huge plus. The breakfast was beautiful, offering a good variety of choices to start the day well. Our room was well-appointed, clean, comfortable. fecilities was the best one we experienced providing everything we needed. Overall this hotel offers great value for money, primarily due to its unbelievable location and convenience and exellent service. I would happily recommend it to friends and consider staying here again on a future trip to Lisbon

nothing

January 2026

Eda

with friends

9.0

The room, breakfast, and location were very good. We were satisfied. If I were to go again, I would choose it again.

The bathroom needed to be cleaned and the towels needed to be changed because we had used them. We requested the room to be cleaned. Unfortunately, the bathroom was not cleaned as we expected. The towels were not replaced; instead, they were folded again and put back in place.

January 2026

Adeel.ahmad

family with young children

9.0

The staff and location was amazing! Right in the middle of the action.

Nothing.

January 2026

Adeel.Ahmad

Family with young children

9.0

The staff and location was amazing! Right in the middle of the action.

Nothing.

January 2026

Marta

group

7.0

Great Location!! Central and easy to walk everywhere!

January 2026

Tai-j

family with young children

10.0

I didn't expect to like this hotel this much. I think the pictures don't so it enough justice. Foe the pirce point I paid, everything was just on point. The location was key. The staff was amazing. The room was so clean and comfortable. I got upgraded to a suite for free. Clean bathrooms are a determining factor for me, and this hotel passed with flying colors. They didn't just have couple of bottles of water, they had a whole water system in that room. The view was unexpected. I had a clear view of the castle. I travel a whole lot. Booking hotels is my second job. And this one was one of my favorites for the location and price in Lisbon.

January 2026

Tai-J

Family with young children

10.0

I didn't expect to like this hotel this much. I think the pictures don't so it enough justice. Foe the pirce point I paid, everything was just on point. The location was key. The staff was amazing. The room was so clean and comfortable. I got upgraded to a suite for free. Clean bathrooms are a determining factor for me, and this hotel passed with flying colors. They didn't just have couple of bottles of water, they had a whole water system in that room. The view was unexpected. I had a clear view of the castle. I travel a whole lot. Booking hotels is my second job. And this one was one of my favorites for the location and price in Lisbon.

January 2026

JUDY

Couple

10.0

Great staff and breakfast!

January 2026

Marianne

Solo Traveler

10.0

The hotel is exceptional — everything feels so clean, new, and beautifully designed. I really love the decoration and the overall ambiance. It’s also perfectly located in the heart of Lisbon, making it easy to explore most of the city’s main attractions on foot. The surrounding area is very friendly, with plenty of local shops and supermarkets, which makes it especially convenient for tourists.

The only downside was communication with the staff. They are extremely kind and helpful, but sometimes the information you get over the phone doesn’t match what you hear at the reception. For example, I once requested a taxi by phone, but when I went down to the front desk, it hadn’t been arranged. Another time, I was told there would be a lunch buffet, but when I arrived at the restaurant, there wasn’t one. So, communication could be improved — but overall, the staff’s friendliness and helpfulness make up for it.

January 2026

Bennett

Solo Traveler

9.0

I couldn't figure out how to turn off the mirror light - instructions would have been helpful. Breakfast was excellent.

January 2026

Kathleen

Family with young children

8.0

It was a good location, clean, and comfortable.

Nothing, but it was a bit small

January 2026

Amanda

group

8.0

Room, location, breakfast all great. Fabulous experience and terrific value for money.

January 2026

Murat

young couple

10.0

First of all, the hotel’s location is excellent. If you are planning a tourist trip to Lisbon, you can book your stay here without hesitation. Moreover, the friendly reception staff will welcome you very warmly. Check-in was around 3:00 PM, but when we arrived at about 11:00 AM, they safely stored our luggage, allowing us to start exploring right away. When we returned to the hotel around 6:00 PM, even though we had booked a standard room, the receptionist told us they had given us a suite and that we would be very satisfied. And we truly were. The room was really beautiful and very clean. Every detail had been thoughtfully considered. Many thanks to all the staff.

January 2026

Wan

young couple

9.0

The service is super great, the location is also great and easier to reach many famous spots. If I visit Lisboa again, it will be my 1st choice.

January 2026

Dyadechko

group

9.0

A really good location and cosy room

January 2026

Ken

family with young children

8.0

Super central location, walking distance to everything. Clean, comfortable rooms and a really good breakfast buffet. Friendly staff.

We stayed here for 6 days, and I missed a lobby bar where we could have a drink and read, chill or play a game of cards.

January 2026

Sezin

Family with young children

10.0

The location is perfect, very close to the city center. Breakfast was satisfying, staff was helpful. Rooms are big and clean. They arranged two rooms for us as a family with one entrance. No disturbing noise around

We stayed on the 5th floor, the attic. The ceilings were inclined, we bumped our heads a few times. Be careful if you stay on the fifth floor.

January 2026

Hebert

young couple

10.0

Great accomodation, central location, excellent staff

February 2026

Éva

young couple

10.0

The hotel is centrally located, and you can easily reach the city center attractions on foot. We got a clean, spacious room with a balcony, overlooking a busy street, with very good soundproof windows. The bed was very comfortable with two types of pillows, and there were also bathrobes and slippers in the package. The staff is nice, the breakfast is very delicious, I wholeheartedly recommend My Story Tejo hotel to everyone who is planning a trip to Lisbon. We would be happy to come back here again.

Everything was perfect!

February 2026

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