At Manazel Al Zaireen Hotel, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Continuously receive the support you require through front desk amenities such as express check-in or check-out and safety deposit boxes.
Desire to unwind? Make the most of your visit at Manazel Al Zaireen Hotel with accessible amenities such as daily housekeeping. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.Accommodations come equipped with all the conveniences required for a restful night's slumber.
A selection of rooms feature linen service and blackout curtains to ensure your comfort and convenience. A number of rooms feature television for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, instant coffee and instant tea.
In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Manazel Al Zaireen Hotel, you can always indulge in a scrumptious meal on-site.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.
License Number(s): 10009797.
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8.2/10
V. good
172 Reviews
Everything was great .. one of the best in Mecca with very reasonable price
Show All Reviews
Good to know
Check-in
from 16:00
Check-out
until 16:00
Pets Policy
Pets are not allowed
Getting around
Guest Score and Reviews
8.2/10
V. good
172 Reviews
Cleanliness
8.8
Facilities
8.7
Location
8.1
Service
8.8
Ahmad
Family with young children
10.0
Everything was great .. one of the best in Mecca with very reasonable price
Only one thing, there is no sunlight in the room as the curtains are fixed and totally covering the wall.
April 2023
Saadatu
Family with young children
9.0
it was very nice and clean and hotel, I really enjoyed my stay throughout even though the rooms are a bit small thereโs no enough space to open your luggage. Btw it was a twin room
i loved everything about it, though the wifi on the 5th floor isnโt connecting until you come down to the reception
April 2023
Services & Facilities
Most popular facilities
On-site accessible restaurants/lounges
24-Hour Front Desk
Air conditioning in public area
Free Wi-Fi
Air Conditioning
Free Parking
More Amenities
Accessibility
On-site Accessible Restaurants/lounges
Food & Drinks
Restaurant(s)
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Private Check-in/check-out
Air Conditioning In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Free Face Masks
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Hand Sanitizer In Guest Accommodation And Key Areas
Check-in begins at 16:00 and check-out can be done until 13:00.
Interesting place to explore in close proximity to the Hotel are Hajar Tower, Clock tower, Zamzam Tower, Abraj Al bait complex, Safwah tower, Zamzam Well, The Sacred Mosque (Masjid Al Haram), Al Hijaz Mall, AL Diyafa Mall and others.
Protective Screen Or Physical Barriers In Appropriate Areas
Hand Sanitizer In Guest Accommodation And Key Areas
Sterilizing Equipment
Languages spoken
Burmese
Bulgarian
Media & Technology
Free Wi-Fi
Room Amenities
Cleaning Products Available
Safety Deposit Box
Complimentary Drinking Water
Air Conditioning
Smoke Alarms
Fire Extinguishers
Soundproof Rooms Available
Ironing Amenities
Security
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Daily Housekeeping
Cashless Payment Available
Chapel/shrine
Invoices
Transportation
Free Parking
Health Services
First Aid Kit Available
All Guest Score and Reviews
8.2/10
V. good
172 Reviews
Cleanliness
8.8
Facilities
8.7
Location
8.1
Service
8.8
Ahmad
Family with young children
10.0
Everything was great .. one of the best in Mecca with very reasonable price
Only one thing, there is no sunlight in the room as the curtains are fixed and totally covering the wall.
April 2023
Saadatu
Family with young children
9.0
it was very nice and clean and hotel, I really enjoyed my stay throughout even though the rooms are a bit small thereโs no enough space to open your luggage. Btw it was a twin room
i loved everything about it, though the wifi on the 5th floor isnโt connecting until you come down to the reception
April 2023
Kaltumi
Family with young children
7.0
the hotel is good and the buses are always available.
the cleaning is too bad, i stayed for 10days and they clean my room just 3times in 10days
April 2023
mohamed
Couple
9.0
nice staff specially Mr. Salem at the reception and the bus drivers, fast response for any request, the cleanliness, value for money.
April 2023
Muhammad
Solo Traveler
8.0
clean, nice sized room.
could have been more helpful with knowledge of local transports and of shuttle service. was very vague and didnโt explain much.
April 2023
Namfd
Solo Traveler
7.0
The Management were very good especially Mr Mansour he was super good he tried his best to accommodate me and please me too, Hilal was always there for me if i need anything thank you both keep up the good work
The location it was very very far, the buses returning from haram was always late am sure itโs because there very busy but a lot of time wasted to wait which I didnโt have, i think in Ramadhan itโs not a good place to stay.
The wifi wasnโt working in the rooms only at the reception,
The rooms are not sound proof too much noise
We should have choices if we want to eat here but it was only turkish food
April 2023
Walid
Group Traveler
8.0
quiet, clean, good staff. amenities are available when needed and asked for. thumps up for the property manager Mohammed, was exceptionally helpful and tried all he could to make our stay as comfortable as he could. thanks so much Mr. Mohammad! l will definitely come back.
transportation a little bit far to Haram. Shuttle is available but not always, not quite reliable. however, the guys up front the hotel are very helpful and are very cooperative. could be because l was there in the rush season.
April 2023
Salwahajji
Family with young children
10.0
One of the best hotels, reception staff they were the best 2 gentleman's and maha
Housekeeping team All of them were the best
Room cleanliness is great
April 2023
Ehab
Solo Traveler
8.0
All things, Hotel is clean, new furniture's, feel comfortable, Air-condition is good,,,
That hotel shuttle bus service stopped because the hotel not crowded by visitors which annoying me and get me go and return back from Haram by taxi,
There's general government station beside the hotel but I didn't use.
May 2023
Shaleizi
Group Traveler
10.0
The hotel is new, and the staff mosaid amazing person in the reception helped us to check in early.
we recommend the hotel to friends and others.
best regards
no thing
May 2023
Khizar
Couple
8.0
cleaning and staff
theses days they donโt have bus service for haram
May 2023
Meriem
Solo Traveler
1.0
I didn't like anything
the staff was very rude , there's no wifi , room not clean , there's no bus and all is a big lie
they have no restaurant and the behavior of the receptionist is so offensive
hotel so far from Haram . again there's no bus
I don't recommend to anyone
May 2023
AbuBakr
Family with young children
9.0
The property was so clean .. spacious reception area. Good for short Business meetings . Very strong WIFI in all areas
Nothing
June 2023
jihane
Family with young children
8.0
nice stuff
very welcoming and helpfull
the fact of no bus availability even itโs mentioned as available
they said this was due to hajj period that was close by
June 2023
Rakan12
Group Traveler
8.0
Itโs a nice hotel for the value, had troubles with parking a little bit, other than that it was wonderful
Parking
July 2023
Naeem
Group Traveler
10.0
Good customer service gave us an early check-in
August 2023
Jarallah
Solo Traveler
10.0
Value, cleanliness
October 2023
Meri
Couple
9.0
It was good, everything was good
Does not has parking. No one clean the room for the 2nd day.
March 2024
ALMALKI
Couple
10.0
Quit clean good price
Nothing
March 2024
Azlan
Group Traveler
10.0
It was clean. Ambience was very good. Across the road there is a very good restaurant.
The quadruple room size is not small to move aside between beds.
March 2024
Hind
Group Traveler
1.0
Very bad hotels
It has no services or food, and it is small and unclean
April 2024
Ali
Couple
10.0
Very nice hotel with a bus to the Haram. Reached quite late in Ramadan but was still offered the booked room. Great staff.
April 2024
Humayun
Solo Traveler
9.0
Clean and quiet rooms. Good lobby.
Maybe it was because of the Friday, but the transport system to Haram was totally disappointing. Taxi is too expensive and exploitative because you have no other option when the public transport stops.
April 2024
Shibli
Family with young children
7.0
Very good hotel, very comfortable with friendly staff.
The location is a bit far with waiting for the bus to come to take you to haram.
April 2024
Besher
Family with young children
7.0
The staff is friendly and cooperative. The distance to The Haram is good, not so far. The most important that the hotel provides period bus trips to Haram.
There's no food or drinks at all at the hotel not even water. But opposite to the hotel there is a restaurant that could help.
April 2024
Mohamad
Group Traveler
10.0
Staff was very gentle and friendly, they allow an early check in. They have a mosque where you can pray if not able to go to Haram (in rush seasons)
Nothing
April 2024
Ghias
Group Traveler
7.0
Breakfast was not included but location was quite far away and no shuttle of the Hotel was provided.
Rooms were not spacious and no hot water in toilet for shower and drain was blocked due which water was accumulated.
April 2024
Mariam
Group Traveler
6.0
Clean room and a beautiful.hotel
They said it will provide a bus to Haram but it DIDNT !! and it was so.noisy nearby
April 2024
Omar
Family with young children
9.0
The staff is very nice and friendly. The rooms are quiet and comfortable. Beds and towels were clean.
Rooms are not large enough.
May 2024
Assim
Couple
9.0
Very cooperative staf, clean rooms
September 2024
Domanic
Solo Traveler
10.0
Great hotel with everything one needs, bus to Harram nice prayer room, etc..
November 2024
IRFAN
Couple
8.0
Overall it was good experience.Staff is nice and cooperative. Mr.Emaad at reception was very welcoming.The atmosphere at hotel is very calm which we like the most.
Breakfast and shuttle service in return from Haram.
November 2024
mustafa
Family with young children
10.0
Clean rooms
Well mannered staff
December 2024
Shadi
Solo Traveler
10.0
The staff are responsive and the place is quiet and clean
December 2024
Ahmed
Couple
3.0
Very good thanks
December 2024
Iman
Solo Traveler
7.0
Size of the rooms, price is good , cleanliness, frequency of bus , both drivers of the buses who were very kind , polite and cooperative
Breakfast is not so good , no variety of food ( only one type of cheese , one type of bread and of bad quality , bad drinks , so i dont recommend breakfast with reservation
Another issue should be clarified, although the bus is frequent but it drops off at kody station and rides another free bus to Haram , so it takes a long time for the journey especially in rush hours.
January 2025
Hassan
Group Traveler
6.0
Staff were kind and helpful except one girl.
Its location is good; to reach the Haram you need to take a bus to Kudai bus stop then you take another bus to Haram.. the process might take up to 30 minutes ..
Itโs easy to come back from Al-Haram
Just take a bus from Al-Haram to Kudai; then another bus going to Bathaa Qureish (They wonโt tell you these details if you donโt ask)
Cleanliness: Room wasnโt clean; I kept finding ladies hair around, even on the towels; with all respect but itโs disgusting to find someoneโs hair.
WIFI : no wifi in the room, I asked the girl in the reception about the wifi she said maybe thereโs an issue and weโre going to solve it, she didnโt even ask about my room number, until I told her my room number, the coverage of data was poor in the room as well; thatโs why I asked for WIFI
Buses: if you get a bus from the hotel to Kudai bus stop, then you are lucky.. my dream was to take a bus from the hotel but it only happened once in 6 days. They said busses move every 30 minutes, but they were not clear that in busy hours they donโt move. I had to take a Taxi to Kudai bus stop paying 10 Saudi Riyals( while they were asked for more) and another 8 Riyals to Al-Haram by Makkah buses.
Bed: The mattress on the bed isnโt stable, and pillows are so thin. I asked for an extra pillow but they didnโt have any.
Location: thereโs no shops nearby, thereโs only one Turkish restaurant in front of the hotel on the other side of the street but itโs expensive and food is normal.
February 2025
Dr. A.
Solo Traveler
7.0
The receptionists
one of the security staff. He was terribly rude.
March 2025
Zoran
Couple
10.0
We loved everything about our stay. Since we werenโt traveling with an agency, we had a regular iftar, which was much better than what the Turkish tour groups receivedโlikely due to the price they paid. The hotel has its own mosque, and our room was spacious and well-equipped with plenty of shampoo, towels, and other essentials. We only paid for iftar, so we donโt know what was served for suhoor. Overall, this hotel exceeded our expectations and was even better than some of the expensive ones near Al Haram, including the Sheraton where we stayed a few years ago. I would highly recommend it to family and friends.
The commute to Al Haram took approximately 30 minutes by two buses. The view from the room was unremarkable, with discarded pieces of breadโlikely thrown from the windowsโand pigeon droppings scattered around.
March 2025
mohammed
Couple
9.0
In general the hotel's staff were so friendly with visitors. The room is clean and comfortable bed the roof lights were so strong on eyes and you cant sleep until you turnef them all off and sleep in darkness? I swear I got strong headache next morning cuse of these lights. The buses to HArm only 1 in morning and 1 in night.You can go on time but rarely find it in bus station when you come back. so you have 2 find othdr buses near 2 your hotel.
The hotel and his staff are in excellent rate and they deserve it , where they lisyen carefully to thier visitors needs..
Thanks alot for all them,
March 2025
Hamid
Couple
8.0
The stuff was very nice and helpful.
The buses were available. However, in peak hours (last 10 days of Ramadan), they only take people doing Umrah.
Taking a taxi (20 sar) to Kudai Park was the workaround.
The smell around the hotel.
March 2025
Nabeel
Solo Traveler
7.0
Cleanliness, furniture, bathroom were all good.
They should place iron board and an iron in rooms or there should be an option to ask for.
March 2025
atif
Group Traveler
8.0
The stay was great. It was well maintained and clean especially given the fact that we stayed during the last 10 nights of Ramadan.
March 2025
Mousa
Family with young children
10.0
Very helpful staff, outstanding cleaning, very clean mosque, free transportation to el haram at frequent intervals, good food, and fair location.
Everything is good.
April 2025
Hisham
Solo Traveler
10.0
Good helpful friendly staff
April 2025
Fahimullah
Couple
8.0
The person responsible for food in the food reception was very nice and clean & professional person. He was respecting the guest and treating the guests with big respwct.
The reception was not good enough, they did not give me the hotell card for buss. these arabs are very careless people .
April 2025
Jasim
Group Traveler
9.0
Staff and cleaning very good.
They have shuttle service to drop you at bus stop to take bus to haram
Need to pay attention to remove mosquito in lobby
April 2025
ghulam
Group Traveler
7.0
Service and comfort
Staff attitude
November 2025
Rosanna
Couple
10.0
Excellent location and nice clean
January 2026
Murtuza
Family with young children
9.0
Excellent room size for the price. Restaurant food was great!
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