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Crowne Plaza Birmingham City By IHG

Central Square | Birmingham, B1 1HH, UK
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Crowne Plaza Birmingham City By IHG - image 1
Highlights
Front desk [24-hour]
Airport transfer
Great for activities
Located in heart of Birmingham
Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Air conditioning in public area
Free Wi-Fi
Room service available

Crowne Plaza Birmingham City By IHG - Birmingham

In a superb city center location, this 4-star deluxe hotel features a fitness room, a cafe bar and a restaurant. Shopping districts and Birmingham New Street Rail Station are 0.5 miles away.

Free WiFi is available throughout. Each of the rooms at Crowne Plaza Birmingham City have air conditioning, a flat-screen TV and a private bathroom. There is 24-hour room service.

The stylish b1 Restaurant and Bar offers guests a place to enjoy a drink with friends or a delicious meal. Modern cuisine is served in the chic restaurant with a seasonal Γ  la carte or a table d’hΓ΄te menu available. There are 11 meeting rooms at the property, with the largest room holding up to 300 delegates.

Free WiFi is available in all meeting rooms. The famous Birmingham Bull Ring shopping center can be reached with a 10-minute walk. Cultural attractions such as Birmingham Cathedral and the Museum and Art Gallery are both within 0.

5 miles of the hotel.

Rooms Types
Standard Room room in Crowne Plaza Birmingham City By IHG
Room Details
Standard Room
1 Full bed 26mΒ² Type: Double
Bathtub Safe Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Refrigerator Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Sauna Private pool Stovetop Toaster Game console - PS3 Game console - Nintendo Wii Lake view Additional bathroom Fold-up bed Baby safety gates Adapted bath Roll-in shower Infinity Pool Pool with a view Shallow end Bottle of water Streaming service (like Netflix) Smoke Alarm Fire extinguisher Key access Privacy curtain Open-air bath Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Access to private pool

Select dates to see prices

Premium King Room - Club Lounge Access room in Crowne Plaza Birmingham City By IHG
Room Details
Premium King Room - Club Lounge Access
1 King bed 26mΒ² Type: Double
Bathtub Safe Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Refrigerator Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Sauna Private pool Stovetop Toaster Game console - PS3 Game console - Nintendo Wii Lake view Garden view Additional bathroom Fold-up bed Baby safety gates Adapted bath Roll-in shower Infinity Pool Pool with a view Shallow end Bottle of water Streaming service (like Netflix) Smoke Alarm Fire extinguisher Key access Open-air bath Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Access to private pool

Select dates to see prices

Standard King Room room in Crowne Plaza Birmingham City By IHG
Room Details
Standard King Room
1 King bed 26mΒ² Type: Double
Bathtub Safe Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Refrigerator Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Sauna Private pool Stovetop Toaster Game console - PS3 Game console - Nintendo Wii Lake view Additional bathroom Fold-up bed Baby safety gates Adapted bath Roll-in shower Infinity Pool Pool with a view Shallow end Bottle of water Streaming service (like Netflix) Smoke Alarm Fire extinguisher Key access Open-air bath Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Access to private pool

Select dates to see prices

Standard Double Room with Two Double Beds room in Crowne Plaza Birmingham City By IHG
Room Details
Standard Double Room with Two Double Beds
2 Full bed 26mΒ² Type: Double
Bathtub Safe Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Refrigerator Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Sauna Private pool Oven Stovetop Toaster Game console - PS3 Game console - Nintendo Wii Lake view Additional bathroom Fold-up bed Baby safety gates Adapted bath Roll-in shower Infinity Pool Pool with a view Shallow end Bottle of water Streaming service (like Netflix) Smoke Alarm Fire extinguisher Key access Open-air bath Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Access to private pool

Select dates to see prices

Guest Score and Reviews
8.4 /10

V. good

1895 Reviews

Cleanliness
7.9
Facilities
9.1
Location
7.8
Service
8.3

Kirsty27

family with young children

6.0

The location was great, rooms were spacious and had everything we needed

The cleaner waking me up by knocking twice then letting themself in to my room at 9am to ask when I'm leaving, it really annoyed me as we had a 12pm checkout and wanted a lie in after a very late night.

February 2026

Julian

family with young children

3.0

Comfortable and well appointed rooms

A blocked sink and heating so noisy that couldn't sleep with it on.

February 2026

Services & Facilities

Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Air conditioning in public area
Free Wi-Fi
Room service available
Room Service
Air Conditioning
Hair dryer
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Tennis Court & Equipment
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Coffee Shop
Food Delivery
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Chinese [Mandarin]
Hungarian
Portuguese
Russian
Media & Technology
Free Wi-Fi
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Air Conditioning
Hair Dryer
Shower
Kitchen
Smoke Alarms
Shared Kitchen
Fire Extinguishers
Soundproof Rooms Available
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Designated Smoking Area
Doorman
Laundry Services
Shops On Site
Tour Services
Transportation
Airport Shuttle
Parking Available (charges May Apply)
Parking Available
On-site Parking
Off-Site Parking
Health Services
First Aid Kit Available
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: before 12:00

Front Desk Hours: 24/7

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Public parking is possible at a location nearby (reservation is not possible) and costs GBP 21 per day.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 12 years old stay for free when using an existing bed. Children from 13 years old to 17 years old stay for Β£16.95 per person per night when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Property Surroundings

Central Square | Birmingham, B1 1HH, UK

Crowne Plaza Birmingham City By IHG FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Tennis Court & Equipment
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Coffee Shop
Food Delivery
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Chinese [Mandarin]
Hungarian
Portuguese
Russian
Media & Technology
Free Wi-Fi
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Air Conditioning
Hair Dryer
Shower
Kitchen
Smoke Alarms
Shared Kitchen
Fire Extinguishers
Soundproof Rooms Available
Ironing Amenities
Kitchenware
Family Rooms
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Designated Smoking Area
Doorman
Laundry Services
Shops On Site
Tour Services
Transportation
Airport Shuttle
Parking Available (charges May Apply)
Parking Available
On-site Parking
Off-Site Parking
Health Services
First Aid Kit Available
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.4 /10

V. good

1895 Reviews

Cleanliness
7.9
Facilities
9.1
Location
7.8
Service
8.3

Kirsty27

family with young children

6.0

The location was great, rooms were spacious and had everything we needed

The cleaner waking me up by knocking twice then letting themself in to my room at 9am to ask when I'm leaving, it really annoyed me as we had a 12pm checkout and wanted a lie in after a very late night.

February 2026

Julian

family with young children

3.0

Comfortable and well appointed rooms

A blocked sink and heating so noisy that couldn't sleep with it on.

February 2026

Jen

family with young children

8.0

Really central, good sized room and breakfast was nice.

There were around 10-15 moths in the bathrobes and towels of various sizes and some dead. Can only assume they hadn't been used in a long time.

February 2026

Darren

young couple

8.0

Good location, ideal for our trip. Great staff

February 2026

Monaghan

young couple

10.0

Great Location. Very clean and tidy. Faizal, front of house was fantastic and truly made are stay memorable. Thank-you Faizal your customer service was outstanding.

Nothing, it met all my expectations.

February 2026

Sanjay

review category business travellers

9.0

Staffs were freiendly and happy to help. Good location and convenient for city centre access.

Shower, blocked sink

February 2026

Arianne

group

10.0

Staff was welcoming and they went out of there way to make it an amazing stay especially Hans and Finn on reception.

Absolutely nothing we will be returning for future stays.

February 2026

Anthony

family with young children

9.0

Staff very friendly, breakfast great. Room nice and quiet.

February 2026

Des

family with young children

10.0

The attentive staff could not do enough for you and nothing was too much trouble

Nothing to dislike except maybe a little fridge to hold water and store medication

February 2026

Julie

young couple

9.0

Room was big, clean and staff friendly

There working in air con units at moment so noisy when on

February 2026

Niwanthaka

young couple

10.0

hotel facilities, Customer service & food

none

February 2026

David

young couple

7.0

Good location in city centre close to main railway station. Staff were excellent and the service at breakfast was impeccable. Room facilities were as advertised and the bathroom/shower was adequate.

I guess nothing can be done about the lifts but they can barely cope with the volume of customers and always meant long waits. The restaurant was very expensive for the quality of the food, which was not unpleasant but was clearly overpriced.

February 2026

Sophie

family with young children

9.0

Great location and friendly staff

February 2026

Fox

young couple

10.0

Club lounge and the staff

February 2026

Rachel

family with young children

8.0

Excellent breakfast - service and Choice. Really liked the cosy book corner for kids

Main areas under construction for air Conditioning h refurb

February 2026

Annette

young couple

8.0

The room was clean and spacious with a comfortable bed. Great location and access to Broad Street and shopping districts. Staff were very friendly and helpful.

Had dinner in the bar one night, it was really only average ! And the car parking was very expensive 72pounds for 3 days and most days we were out in the car for more that 6 hour !

February 2026

Nidhi

family with young children

7.0

Good breakfast, room size and cleanliness, overall comfort and service.

February 2026

Kamal

review category business travellers

9.0

Hans was great! The hotel was as expected but the staff were amazing.

February 2026

Smith

review category business travellers

8.0

Breakfast very good , friendly staff and all very helpful. Room was clean and tidy - all you need for a short stay.

no complaints at all. Nothing bad to report at all.

February 2026

Gary

young couple

8.0

Nice room, car parking close by, bars and restaurants near by.

Car park cost was Β£24 for 24rs, it would have been cheaper if by the hour. As with a lot of hotels I visit in UK, the bathroom extractor didn't work (626).

March 2026

Olorun

young couple

6.0

Was comfortable good value for money. Very close to the city centre.

View from the room wasn't great. One the staff wasn't too friendly when we questioned the parking.

March 2026

Brian

young couple

10.0

Great location in the middle of the City. Even with a major sports tournament going on and a full hotel staff were efficient and always around if you needed someone. Room and communal areas very clean. We have another trip coming up soon and have cancelled our hotel and rebooked here !! Staff make or break hospitality and they certainly make it here at the Crown Plaza 100%.

March 2026

Victoria

solo traveller

10.0

Style and location

Nothing

March 2026

Kieran

young couple

10.0

Gluten free options for Breakfast, big clean room, helpful staff and central location for my needs.

March 2026

Michael

young couple

8.0

The position of the hotel and accommodation including the breakfast

Club bar not open

March 2026

Bridget

solo traveller

10.0

The location was perfect as near train station

No issues all excellent

March 2026

Gillian

group

8.0

Very friendly staff, especially in the breakfast room and at check in. Excellent breakfast

noisy air-conditioning/heater

March 2026

Ben

family with young children

10.0

Polite and friendly staff. Quiet room. Excellent breakfast

March 2026

Hilary

family with young children

10.0

A teapot rather than multiple trips to refill my cup.Lovely comfortable room

Nothing

March 2026

Ryan

young couple

10.0

Newly renovated, great rooms, top quality

Nothing to dislike

March 2026

Justine

review category business travellers

8.0

Good fresh breakfast, location was great and room clean and staff in the restaurant and check in very friendly, efficient and wanted you to have a great stay.

Shower.

March 2026

Paul

review category business travellers

10.0

Great to have the option to check our bags in with reception when we arrived early to enable us to attend a conference. Very friendly staff who were always available when we needed. We were able to check in slightly earlier than advertised when checking with the hosts.

March 2026

Fiona

group

8.0

Very central location for all the things we wanted to do

Not a lot!

March 2026

Robert

young couple

10.0

Breakfast was excellent and the serving staff were extremely helpful and friendly.

March 2026

Rhonda

young couple

10.0

They gave us a free upgrade to club

Nothing

March 2026

Louise

family with young children

9.0

Clean and comfortable, great location for exploring Birmingham

The recommended parking is more expensive than another car park right next to the hotel. This wasn't clear in the guest information.

March 2026

Jayne

solo traveller

10.0

Breakfast choice was outstanding. Food all fresh and hot . Room was very modern clean with everything you needed.

Nothing

March 2026

Laura

young couple

10.0

Great hotel, superb staff awesome location, highly recommend and will definitely be back

N/A

March 2026

Jo

group

10.0

Convenient location, nice rooms with comfortable beds and lovely staff especially Pragya and Finn. The breakfast had lots of choice.

March 2026

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