Ocean Beach Hotel & Spa - OCEANA COLLECTION - Bournemouth
Located on the seafront, overlooking Bournemouth Bay, Ocean Beach Hotel & Spa has an outdoor pool. With a superb cliff-top location, it is just a short walk from Bournemouth's town center and beaches. Paid parking is available on a first-come, first-served basis.
Many of bedrooms at The Ocean Beach Hotel & Spa have a sea view and all feature private bathrooms, TVs and hairdryers. Tea/coffee making facilities are provided. The Italian Cafe and Lounge has a terrace with a sea view, and the restaurant offers poolside views and international cuisine.
A 3-course dinner can be booked with your reservation at a discounted advance rate. Located within the Oceana Resort is the Oceana Day Spa at Ocean Beach Hotel & Spa, an Asian inspired Treatment and Beauty Spa. Ocean Beach guests can also use the leisure club at the sister hotel, the Suncliff Hotel, next door.
Its facilities include an indoor heated pool, sauna, mini gym and squash courts. Located within the resorts are outdoor solar-heated pools along with 4 Restaurants & 4 Bars. Ocean Beach Hotel & Spa is on East Cliff, near the BIC, Pavilion Theater and gardens.
Bournemouth Eye is a 15-minute walk and the train station is just half a mile away.
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6.4/10
Pleasant
815 Reviews
Location of the hotel overlooking to sea was what attracted us to this property, having a spa and pool was perfect for our annual girly get together.
Show All Reviews
Good to know
Check-in
from 15:00
Check-out
until 15:00
Pets Policy
Pets are allowed
Getting around
Train Stations
Bournemouth Central Station0.9 km
Bournemouth Railway Station1.0 km
Rooms Types
Room Details
Standard Single Room
1 Twin bed
8mยฒ
Type: Single
Internet facilities
Bathtub
Safe
Telephone
Fax
Wake-up service/Alarm clock
Hot tub
Kitchenette
Shared bathroom
Sitting area
DVD player
Toilet
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Sauna
Private pool
Toaster
Game console - PS3
Lake view
Laptop
Additional bathroom
Adapted bath
Roll-in shower
Infinity Pool
Pool with a view
Bottle of water
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Select dates to see prices
Standard Single Room
1 Twin bed
8mยฒ
Has window
Type: Single
Room all facilities
Internet facilities
Bathtub
Safe
Telephone
Fax
Wake-up service/Alarm clock
Hot tub
Kitchenette
Shared bathroom
Sitting area
DVD player
Toilet
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Sauna
Private pool
Toaster
Game console - PS3
Lake view
Laptop
Additional bathroom
Adapted bath
Roll-in shower
Infinity Pool
Pool with a view
Bottle of water
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Room Description:
Single bedded rooms include an en-suite bathroom, which is fully tiled with a shower over bath or walk-in shower.
Room Details
Standard Family Room (2 Adults + 1 Child)
1 Full bed
18mยฒ
Type: Family
Internet facilities
Bathtub
Safe
Telephone
Fax
Wake-up service/Alarm clock
Hot tub
Kitchenette
Shared bathroom
Sitting area
DVD player
Toilet
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Sauna
Private pool
Toaster
Game console - PS3
Lake view
Laptop
Additional bathroom
Adapted bath
Roll-in shower
Infinity Pool
Pool with a view
Bottle of water
Toothbrush
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Select dates to see prices
Standard Family Room (2 Adults + 1 Child)
1 Full bed
18mยฒ
Has window
Type: Family
Room all facilities
Internet facilities
Bathtub
Safe
Telephone
Fax
Wake-up service/Alarm clock
Hot tub
Kitchenette
Shared bathroom
Sitting area
DVD player
Toilet
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Sauna
Private pool
Toaster
Game console - PS3
Lake view
Laptop
Additional bathroom
Adapted bath
Roll-in shower
Infinity Pool
Pool with a view
Bottle of water
Toothbrush
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Room Description:
Family bedrooms can accommodate 2 adults and 1 child. They include an en-suite bathroom, which is fully tiled with a shower over bath or walk-in shower. These family rooms consist of one double bed and one single bed.
Room Details
Double Room with Sea View
1 Full bed
16mยฒ
Type: Double
Internet facilities
Bathtub
Telephone
Fax
Wake-up service/Alarm clock
Hot tub
Kitchenette
Shared bathroom
Sitting area
Free toiletries
DVD player
Toilet
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Sauna
Private pool
Toaster
Game console - Xbox 360
Game console - PS3
Lake view
Laptop
Additional bathroom
Upper floors accessible by elevator
Adapted bath
Roll-in shower
Infinity Pool
Pool with a view
Bottle of water
Toothbrush
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Select dates to see prices
Double Room with Sea View
1 Full bed
16mยฒ
Has window
Type: Double
Room all facilities
Internet facilities
Bathtub
Telephone
Fax
Wake-up service/Alarm clock
Hot tub
Kitchenette
Shared bathroom
Sitting area
Free toiletries
DVD player
Toilet
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Sauna
Private pool
Toaster
Game console - Xbox 360
Game console - PS3
Lake view
Laptop
Additional bathroom
Upper floors accessible by elevator
Adapted bath
Roll-in shower
Infinity Pool
Pool with a view
Bottle of water
Toothbrush
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Room Description:
The Double Room with Sea View includes an en-suite bathroom, which is fully tiled with a shower over bath or walk-in shower. Rooms contains a double bed and offer views of the sea, looking out to Poole Harbour and the Isle of Wight.
Room Details
Standard Family Room (2 Adults + 2 Children)
1 Full bed
20mยฒ
Type: Family
Internet facilities
Bathtub
Safe
Telephone
Fax
Wake-up service/Alarm clock
Hot tub
Kitchenette
Shared bathroom
Sitting area
DVD player
Toilet
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Sauna
Private pool
Toaster
Game console - PS3
Lake view
Laptop
Additional bathroom
Adapted bath
Roll-in shower
Rooftop pool
Infinity Pool
Pool with a view
Heated pool
Bottle of water
Game console - Wii U
Toothbrush
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Select dates to see prices
Standard Family Room (2 Adults + 2 Children)
1 Full bed
20mยฒ
Has window
Type: Family
Room all facilities
Internet facilities
Bathtub
Safe
Telephone
Fax
Wake-up service/Alarm clock
Hot tub
Kitchenette
Shared bathroom
Sitting area
DVD player
Toilet
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Sauna
Private pool
Toaster
Game console - PS3
Lake view
Laptop
Additional bathroom
Adapted bath
Roll-in shower
Rooftop pool
Infinity Pool
Pool with a view
Heated pool
Bottle of water
Game console - Wii U
Toothbrush
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Room Description:
These family bedrooms can accommodate 2 adults and 2 children and include an en-suite bathroom, which is fully tiled with a shower over bath or walk-in shower. The rooms consist of one double bed and bunk beds.
Guest Score and Reviews
6.4/10
Pleasant
815 Reviews
Cleanliness
5.8
Facilities
6.1
Location
6.0
Service
7.2
Joleen
Group Traveler
2.0
Location of the hotel overlooking to sea was what attracted us to this property, having a spa and pool was perfect for our annual girly get together.
The spa and pool facilities we were told were in the neighbouring hotel, not at all what we expected. I stayed in room 130, there was a heater on the wall that didn't work. Absolutely freezing all night ..... horrible night.
Apparently the hotel was full so we couldn't change rooms.
January 2025
Ashleigh
Couple
7.0
The rooms were nice and clean and we got a sea view which was lovely
We wasnโt able to reserve any parking and it was on a first come first serve basis; however when we stayed we wasnโt able to park in the front of the hotel because it was reserved for a group which I thought was completely unfair so we had to park in the Cumberland hotel which was a few hotels down.
January 2025
Services & Facilities
Most popular facilities
Coffee shop
Pets Allowed
24-Hour Front Desk
Pets allowed (charges may apply)
Free Wi-Fi
Room service available
Room Service
Family Rooms
Swimming Pool
More Amenities
Accessibility
Accessible Parking
Activities & Things to do
Billiards
Bowling
Live Entertainment
Light Therapy
Fitness Activities
Fitness Center
Squash
Fitness Classes
Food & Drinks
Bar
Restaurant(s)
Coffee Shop
Food Delivery
Restaurant (special Diets Available)
Packed Lunches
Snack Bar
Themed Dinner Nights
Takeout Dining Services Available
Wine/champagne
Fruits
General
Pets Allowed
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Electronic Room Key
Pets Allowed (charges May Apply)
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Kid Friendly
Kid-friendly Dining
Kids' Pool
Media & Technology
Free Wi-Fi
Outdoor Recreation
Golf Course
Fishing
Hiking
Sun Deck
Room Amenities
Room Service Available
Room Service
Heating
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Outdoor Furniture
Family Rooms
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Cashless Payment Available
Concierge Services
Massage Services
Designated Smoking Area
Invoices
Spa Services
Laundry Services
Swimming & Soaking
Swimming Pool
Beachfront
Plunge Pool
Outdoor Pool
Spa/sauna
Transportation
Parking Available (charges May Apply)
On-site Parking
Off-Site Parking
Health Services
Process In Place To Check Health Of Guests
Business facilities
Meeting/Banquet Facilities
Fax/photocopying
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 15:00
Check-out:before 11:00
Front Desk Hours: 24/7
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs GBP 12 per day.
Pets
Pets are allowed on request. Charges may be applicable.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for ยฃ6 per person per night when using an available cot.
Children up to and including 15 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Check-in begins at 15:00 and check-out can be done until 11:00.
Interesting place to explore in close proximity to the Hotel are Laser Quest Bournemouth, Russell Cotes Art Gallery & Museum, Westover Gallery, Dean Park Cricket Ground, Oceanarium, Bournemouth Eye, BIC - Bournemouth International Centre, Bournemouth International Centre, Parley Court Golf Club, Bournemouth & Meyrick Park Golf Club and others.
The Hotel offers Outdoor pool, On-site parking.
Yes, guests have enjoy Outdoor pool .
Yes, Pets Allowed, , but it's always best to call ahead to confirm.
Yes, hotel offers Meeting/Banquet Facilities, Fax/photocopying.
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Kid Friendly
Kid-friendly Dining
Kids' Pool
Media & Technology
Free Wi-Fi
Outdoor Recreation
Golf Course
Fishing
Hiking
Sun Deck
Room Amenities
Room Service Available
Room Service
Heating
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Outdoor Furniture
Family Rooms
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Cashless Payment Available
Concierge Services
Massage Services
Designated Smoking Area
Invoices
Spa Services
Laundry Services
Swimming & Soaking
Swimming Pool
Beachfront
Plunge Pool
Outdoor Pool
Spa/sauna
Transportation
Parking Available (charges May Apply)
On-site Parking
Off-Site Parking
Health Services
Process In Place To Check Health Of Guests
Business facilities
Meeting/Banquet Facilities
Fax/photocopying
All Guest Score and Reviews
6.4/10
Pleasant
815 Reviews
Cleanliness
5.8
Facilities
6.1
Location
6.0
Service
7.2
Joleen
Group Traveler
2.0
Location of the hotel overlooking to sea was what attracted us to this property, having a spa and pool was perfect for our annual girly get together.
The spa and pool facilities we were told were in the neighbouring hotel, not at all what we expected. I stayed in room 130, there was a heater on the wall that didn't work. Absolutely freezing all night ..... horrible night.
Apparently the hotel was full so we couldn't change rooms.
January 2025
Ashleigh
Couple
7.0
The rooms were nice and clean and we got a sea view which was lovely
We wasnโt able to reserve any parking and it was on a first come first serve basis; however when we stayed we wasnโt able to park in the front of the hotel because it was reserved for a group which I thought was completely unfair so we had to park in the Cumberland hotel which was a few hotels down.
January 2025
Darnel
Couple
2.0
Good location and decent parking
Room was dirty stains on the bed and floor as well as several pieces of duct tape on the wall and also room was being renovated at 8am in the morning
January 2025
Mihaly
Family with young children
8.0
staff is very friendly and helpful
the furniture in the hall and carpet need refurb.
January 2025
Trudi
Family with young children
1.0
People were friendly
Hi yes ,
First room had just been painted and paint fumes so strong we had to move rooms, doors still tacky with paint.
Moved rooms heating wasn't working so was given electric heater. After having electric heater on for an hour, my husband went to switch off at the socket and the socket exploded and sent out a spark which burnt my husbands finger and then all our electrics went out!
We were on on way out so couldn't use anything to get ready and I was worried about the shock my husband just got! We went down to reception on our way out and told them. Reception said they would try and get electrics on or we would move you rooms when we got back from our concert !
Back from concert they couldn't fix electrics so gave us another room , this was 11pm at night. They gave us another electric heater to take to new room!! The new room was FREEZING and it was late so we decided not to move all our things and bed down in room with no electric!
In the morning the maintenance man must have come into work as we were woken up by everything coming on (electric wise) at 8am!ย
People were lovely but this place is awful and to us was a danger !
Thanks
Trudi
February 2025
Sharon
Group Traveler
3.0
Bar area nice
Room paper off walls, ceiling paper peeling, bed hard swapped room with friend as not appropriate for 2 door on bathroom didn't shut.
February 2025
David
Group Traveler
10.0
Price, staff
Hard bed and cold room. Had a cheap heater which is either 5000 degrees sun setting or turn off and be shirtless on Pluto.
February 2025
Neil
Couple
3.0
The staff couldn't have been nicer but you have to wonder if that is down to embarrassment.
The bed was terribly uncomfortable, the shower was very poor would suggest changing shower head
February 2025
Kate
Couple
1.0
It looked okay from the outside
The room was dirty, there were cigarette ends by the wardrobe, there was an old Christmas card on the wardrobe, there was mould on the ceiling, the bathroom light was hanging off the ceiling, the sheets were disguising and dirty
February 2025
Andrew
Couple
8.0
Itโs clear the property has had a slight refurb and things look clean.
Our only issue was the boiler had broken but we were move to the sister hotel next door which was equally nice and felt relatively modern.
February 2025
Lorraine
Couple
8.0
Food was lovely. Rooms bright and clean. Had a great stay. Staff were lovely
Shower was a not hot enough and lacked power.
February 2025
Jessica
Family with young children
2.0
The view was nice at the front of the property
Room was nothing like pictures. Bunkbed for the kids was flimsy and noisy. And their attempts to make it more sturdy they had screwed in extra bits of wood in the corners on the bunkbed. To be told by a manager that it wasnโt suitable for a 13 yo child (they knew his age as itโs requested upon booking) , To charge things and to use plugs we had use extension leads that were tacked onto the walls. Screws raised from the floor my son stepped on one coming out of the bathroom and one in middle of the floor area, room had a electric heater that was plugged into one of the extensions (not safe with children at all). And kept up most the night with a noise from the window. Staff were not inviting or smiling or anything. And the manager who did agree to (as a good will) refund me 50% of accommodation cost however even that was messed up and ended up charging me the 50% so then had to refund me back around ยฃ97 and now have to wait for that to come back into my bank.
Hotel doesnโt have a pool inside however they have a picture of an indoor pool on the property pictures. (Shouldnโt be on there tbh) and they should explain to customers clearly when arriving. the whole place could do with some maintenance and work doing on the outside of building.
February 2025
Sankey
Family with young children
7.0
Staff was friendly and helpful. Room was clean and tidy . Breakfast was very nice and fresh
Parking is a big issue no where enough space plus an extra ยฃ12 if you could park .luckily there was a space on the road side but still had to pay there . Bathroom clean but very narrow and part from above of staircase is very low and easy to bang your head on which my husband did ,twice !!
February 2025
Robert
Couple
1.0
There was hair in the bed only one towel no water pressure
Above
February 2025
Helen
Couple
7.0
Bed was okay, quite comfy. Lady on the reception in the morning was very smiley and pleasant.
There was no power in our room on arrival, fuse had gone, they were able to sort this but it was shortlived and had to ask again. Small heater provided as I believe did not have heating.
Could probably do with a little refurb.
February 2025
Marie
Family with young children
8.0
Comfortable and clean room, friendly staff, sea views, in a good location to the beach and shops/restaurants. Use of pool, sauna and gym in sister hotel was enjoyed by all of us.
February 2025
Monika
Solo Traveler
8.0
Very comfortable bed, nice lobby and great staff.
Unpleasant smell in corridor, remote control and top of the kettle needs cleaning. Bathroom door wobbly and difficult to use.
February 2025
Anonymous
Solo Traveler
8.0
Karate in safe times - fishing
Location and quietness sincerely ' to many People is overcrowded but beers in peaceful surroundings is good .
February 2025
Rebecca
Solo Traveler
10.0
Second time here and loved every minute. Tracy and Jean Luc especially made my stay so welcoming. Nothing was too much trouble, I was so well looked after and my room was so cosy for the four nights I was there. Thank you guys! Iโll be back soon!
Nothing
March 2025
Charlotte
Solo Traveler
6.0
Room was clean, if a little shabby - but perfectly acceptable.
Staff were nice, everything worked ok. The heating in the room wasn't on a thermostat so had to be controlled via the radiator and windows. Bed was ok, fine for 1 night
bed could have been more comfortable, the bathroom needed a lot of TLC
March 2025
Kellie
Couple
5.0
The room view was impeccable.
The cleanliness couldโve been better, there was a lozenger sweet stuck to the carpet under the desk and bits of rubbish under the bed. Also other hotel users were keeping me and my partner up till 5:00 in the morning smoking as the smell was in the hallway coming through under the door in our room.
March 2025
Smith
Couple
5.0
Great location
Shower door had completely came off and lights not working in the room. Reported to reception before our trip out for the day but wasnโt fixed upon return.
I had to shower once Iโd got home. Rather than hold the door up whilst trying to shower
March 2025
Michelle
Family with young children
7.0
The hotel was well placed, quiet and comfortable
We waited a long time for food in tge restaurant but staff were very professional and patient
March 2025
Colin
Couple
10.0
Excellent see previous reciew on 10 March 2025
March 2025
Mayhew
Family with young children
10.0
Staff was nice and the view from the room was amazing
Rooms was a bit warm but fan given in room
March 2025
Stephen
Couple
5.0
Location, suitable for what we needed, view was excellent
When booking It stated or king was included l, however I was charged on arrival, room was very hot and stuffy, cracked tiles
March 2025
Jadey22
Family with young children
6.0
Staff were great
Room was lovely and clean
Their was no heating in our room, we called them in to check and we were absolutely freezing they gave us a heater but it did nothing a blow heater would be better then the plug in radiator they gave.
March 2025
Gordon
Family with young children
9.0
Location and value for money
Decoration in room 231 bathroom sub standard
March 2025
Carolyn
Couple
8.0
Nice comfy room staff were great
Choice of meals and parking was tight
March 2025
Bill
Group Traveler
7.0
It met my expectations. The staff were kind and helpful.
Nothing.
March 2025
Julien
Couple
8.0
Ok good value for money
Ok
March 2025
Debbie
Family with young children
10.0
The staff were very helpful and efficient. I arrived in the early hours of the morning and when I rang the bell, the member of staff came to the door very quickly to let me in. I could not fault the service.
There was nothing I didn't like
March 2025
Jason
Group Traveler
8.0
The location and the price.
The breakfast was better than we expected.
The swimming door was in the hotel next door and we had to go backwards and forwards to get towels.
March 2025
Lisa
Group Traveler
6.0
Hotel was a bit dated but was clean and comfortable and staff were pleasant and friendly
Just a typical old seaside hotel that has lost its sparkle like so many others. Although some efforts have been made
March 2025
Elena
Couple
4.0
Very cold in the room
March 2025
Natalie
Couple
7.0
Great location. The room was clean and comfortable but very hot when we arrived, luckily it was easy to turn the heating off and open the window.
Parking is limited and the bed wasnโt the most comfortable, it was fine for a night though.
March 2025
Maureen
Couple
9.0
Excellent service, very friendly staff. Breakfast excellent as well and bed very comfortable.
It is a bit tired and needs updating.
April 2025
Irina
Couple
9.0
The view in the morning right to the sunrise ?
Some pipe noise
April 2025
Simon
Couple
4.0
The guys on reception and the staff in general were friendly and professional. The location wasn't bad either.
The shower didn't work properly and the hot water in the sink had no pressure. The room decor looked like something out of the 60s. Really needs to be brought into modern living. The carpet was bad. The bed wasn't comfortable at all. The room felt like it hadn't been used in months. Towards the end of our stay, some of the lights wouldn't come on.
April 2025
Bzowska
Solo Traveler
8.0
Close to the sea (view by the sea) in the morning close to the center .nice and helpful service
April 2025
Caroline
Couple
1.0
We arrived at about 10 pm after the flight back from Cyprus. This was a stop over before flying back to Belfast.
The hotel is nothing like the pictures. Very run down, outdated and dirty.
The bed had a huge dip in it, and springs made noises every time you moved. The carpets were badly stained and thick with dust and dirt.
The facilities in the room were very basic and poor. Walls were dirty, and curtains need to be replaced badly.
I've stayed in plenty of hotels, and this by far was the worst hotel I have stayed in, was more like a hostel.
We stayed in another hotel on our way to Cyprus, which was less expensive but luxurious in comparison to this hotel.
If we hadn't been totally exhausted and could have found somewhere else, we would have.
April 2025
Deborah
Couple
7.0
I visited this hotel to remember when I worked at the hotel 41 years earlier.
I thought the hotel seemed run down and despite having had a revamp it still seemed tired.
April 2025
Sarah
Group Traveler
9.0
Great breakfast thank you
Everything was great
April 2025
Princesslizzie
Family with young children
4.0
I would have liked it if it was not so far from the pier
There was delays on ordering my food and receiving it
April 2025
Elizabeth
Family with young children
8.0
Fantastic location and friendly staff. Food was very good
Indoor pool shared with hotel next door was very cold.
April 2025
Yara
Group Traveler
7.0
Good beds and pillows, kind people and good location
Cleaning
April 2025
Chaudhary
Family with young children
9.0
Location is ?
sea view is ?
April 2025
Jayne
Couple
4.0
Views over the coast
The noise of the lift. The bed was uncomfortable and the noise of doors banging on corridors and squeaky floorboards in corridors. The bathroom shower wasn't great, bathroom could have done with an update.
April 2025
Hayley
Couple
6.0
location great, lounge area is nice to sit in, overall the room was clean and all furniture ok
I found 2 members of staff very aloof and rude at 2 separate points during the stay, one when I was having a medical emergency. The beds are very uncomfortable and the room really hot for some reason even with the heating turned off. The carpet was all stretched and rippled. The shower was not high enough and you could not move it, the temperature of the shower was not hot enough or powerful enough
April 2025
Myles
Couple
5.0
Good location
Dated deco, rooms were not clean, floors not hoovered once in our 5 night stay. One staff member I believe a manager was very rude and condescending, booked the hotel as allowed small dogs, no where did it mention a 25 per night fee for dogs, parking is an extra 12.50 a night also.
April 2025
Jodie
Couple
10.0
Very friendly and accommodating staff, very clean and tidy, rooms are a good size and the food was really nice
Nothing
April 2025
Ahnista
Family with young children
1.0
The kettle in the room had a bug inside.
The room were dirty rusty.
Very unhealthy and uncomfortable environment
It wasnโt clean at all.what was advertised itโs wasnโt the same.very poor quality and service
April 2025
Emma
Family with young children
8.0
Staff so friendly and helpful. Very clean and comfortable room. We were attending an event at the o2 academy and it was a 30 minute (nice) walk to it. Would recommend.
Nothing unsatisfactory about our visit
April 2025
ACLAN74
Family with young children
8.0
The view from the room was perfect and location was good, walking distance to pier and ocean
Parking is a problem even if you pay in advance.
June 2025
tina
Family with young children
8.0
Food was beautiful, rooms and toilets were clean and tidy, staff were friendly. Hotel was in a great location
Could have done with some entertainment on. Could feel the springs in the mattress and the pillows were hard
July 2025
lisa
Couple
9.0
Great location on the sea front
I had specifically requested a double bed and was given a twin. The shower has extremely weak pressure which is disappointing
August 2025
Amida
Family with young children
1.0
The staff are kind and helpful
The room was a poor standard, very dirty. Damaged bath. I checked out 2 days earlier.
October 2025
Sala
Couple
6.0
Bed was comfy. Nice location right in front of the beach
Rooms are small. The bathroom door was hard to open and close as you had to slide it.
November 2025
Billy
Couple
1.0
The staff are horrible people really ignorent , the lady at front desk is really rude
The staff especially the lady at front desk, looked down her nose at my girlfriend and was really the reason why we didnโt enjoy our stay ,
November 2025
Bartek
Solo Traveler
7.0
I stayed at this hotel for one night and overall had a positive experience.
The location was convenient, making it easy to access attractions. Check-in was smooth, and the staff were helpful.
The room was clean, and the bathroom was clean.
Overall, the hotel offers good value for money. I would recommend this hotel to business travellers and would stay again.
December 2025
Anastasia
Family with young children
8.0
So the hotel itself was well presented, clean, friendly staff
However, our original room had a leak in the ceiling which was quickly sorted and we were moved into a much nicer room. But the problem we found was we paid for late checkout as we were out until late celebrating a birthday, so imagine my surprise when someone tries and does open the hotel room door at 11am (bare in mind I'm half dressed in bed) and then not even 20 minutes later we get reception calling asking when we are checking out, which I had to then remind them would be the late checkout time of 1pm.
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