Bracken Place Chilworth | Southampton, SO16 3RB, UK
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Highlights
Front desk [24-hour]
Great for activities
Located in heart of Southampton
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
DoubleTree by Hilton Southampton - Southampton
The DoubleTree by Hilton Southampton is located in wooded gardens near the M3 and M27. Paultons Theme Park - Home of Peppa Pig World, is just a 20-minute drive away from the hotel. The DoubleTree by Hilton Southampton has newly refurbished bedrooms, 24-hour room-service and flat screen TV's.
There is a restaurant, bar and café for dining. Located a 15-minute north of Southampton center and docks, it is a 10-minute drive from Southampton Airport. There is a choice of golf clubs all located within 10 minutes’ drive from the building.
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8.0/10
V. good
1353 Reviews
Handy location with spacious room.
Show All Reviews
Good to know
Check-in
from 15:00
Check-out
until 15:00
Pets Policy
Pets are not allowed
Getting around
Train Stations
Swaythling Railway Station2.2 km
St Denys Railway Station3.6 km
Rooms Types
Room Details
Twin Room
2 Twin bed
18m²
Type: Triple
Internet facilities
Minibar
TV
Telephone
Fax
Oven
Toaster
Wake-up service/Alarm clock
Privacy curtain
Game console - Xbox One
Game console - PS3
Game console - Nintendo Wii
Refrigerator
Shared bathroom
DVD player
Select dates to see prices
Twin Room
2 Twin bed
18m²
Has window
Type: Triple
Room all facilities
Internet facilities
Minibar
TV
Telephone
Fax
Oven
Toaster
Wake-up service/Alarm clock
Privacy curtain
Game console - Xbox One
Game console - PS3
Game console - Nintendo Wii
Refrigerator
Shared bathroom
DVD player
Room Description:
The bright and airy twin room includes air-conditioning, 43-inch flat-screen TV, hairdryer, arm chair and tea/coffee making facilities. Some rooms have a garden view.
Newly refurbished.
Room Details
Deluxe King Room
1 King bed
20m²
Type: Triple
Internet facilities
Minibar
Video games
Towels/Sheets (extra fee)
Pay-per-view channels
Telephone
Walk-in closet
Fax
Toaster
Wake-up service/Alarm clock
Privacy curtain
Game console - Nintendo Wii
Refrigerator
Shared bathroom
Sitting area
Free spa access
DVD player
Complimentary access to conference room/business areas
Select dates to see prices
Deluxe King Room
1 King bed
20m²
Has window
Type: Triple
Room all facilities
Internet facilities
Minibar
Video games
Towels/Sheets (extra fee)
Pay-per-view channels
Telephone
Walk-in closet
Fax
Toaster
Wake-up service/Alarm clock
Privacy curtain
Game console - Nintendo Wii
Refrigerator
Shared bathroom
Sitting area
Free spa access
DVD player
Complimentary access to conference room/business areas
Room Description:
The bright and airy king deluxe room includes air-conditioning, 43-inch flat-screen TV, hairdryer, arm chair and tea/coffee making facilities. Some rooms have a garden view.
Newly refurbished.
Room Details
Queen Room
1 Queen bed
20m²
Type: Triple
Internet facilities
Pay-per-view channels
Telephone
Fax
Sitting area
Toaster
Wake-up service/Alarm clock
Privacy curtain
Select dates to see prices
Queen Room
1 Queen bed
20m²
Has window
Type: Triple
Room all facilities
Internet facilities
Pay-per-view channels
Telephone
Fax
Sitting area
Toaster
Wake-up service/Alarm clock
Privacy curtain
Room Description:
The bright and airy queen room includes air-conditioning, 43-inch flat-screen TV, hairdryer, arm chair and tea/coffee making facilities. Some rooms have a garden view.
Newly refurbished.
Room Details
One-Bedroom King Suite
20m²
Type: Suite
Internet facilities
Minibar
Pay-per-view channels
Telephone
Fax
Satellite channels
Toaster
Wake-up service/Alarm clock
Privacy curtain
Game console - Xbox One
Spa tub
Desk
Sitting area
Free toiletries
Select dates to see prices
One-Bedroom King Suite
20m²
Has window
Type: Suite
Room all facilities
Internet facilities
Minibar
Pay-per-view channels
Telephone
Fax
Satellite channels
Toaster
Wake-up service/Alarm clock
Privacy curtain
Game console - Xbox One
Spa tub
Desk
Sitting area
Free toiletries
Room Description:
The bright and airy King One Bedroom Suite includes air-conditioning, 47-inch flat-screen TV, hairdryer, arm chair and tea/coffee making facilities. The One Bedroom Suite has a separate lounge area with sofa
Newly refurbished.
Guest Score and Reviews
8.0/10
V. good
1353 Reviews
Cleanliness
8.8
Facilities
7.9
Location
8.1
Service
8.0
Simone
young couple
8.0
Handy location with spacious room.
Having to pay for parking when it wasn’t a city centre venue. Room smelt a bit musty.
May 2026
Ed
review category business travellers
8.0
Room was pretty quiet which is always a massive bonus. Easy parking (for a fee). Decent size room nice modern building. Reception staff were excellent.
The shower pressure was so weak I could not even wash under it.
May 2026
Services & Facilities
Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Room service available
Room Service
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Coffee Shop
Food Delivery
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Free Face Masks
Contactless Check-in/out
Daily Disinfection
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Body Thermometer Available
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Italian
Polish
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Outdoor Recreation
Garden
Golf Course
Room Amenities
Cleaning Products Available
Room Service Available
Window
Room Service
Safety Deposit Box
Air Conditioning
Hair Dryer
Shower
Coffee/tea Maker
Heating
Room Windows That Open
Smoke Alarms
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Designated Smoking Area
Laundry Services
Desk/workspace Available
Transportation
On-site Parking
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 15:00
Check-out:before 12:00
Front Desk Hours: 24/7
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs GBP 7.50 per day.
Pets
Pets are allowed. Charges may be applicable.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Property Surroundings
Bracken Place Chilworth | Southampton, SO16 3RB, UK
Check-in begins at 15:00 and check-out can be done until 12:00.
Interesting place to explore in close proximity to the Hotel are Southampton Golf Club, Southampton Golf Course, Stoneham Golf Club, Chilworth Golf Club, Hansard Gallery, John Hansard, Woodmill Outdoor Centre, Rownhams Services M27, The Old Cemetery, Southampton Airport and others.
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Body Thermometer Available
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Italian
Polish
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Outdoor Recreation
Garden
Golf Course
Room Amenities
Cleaning Products Available
Room Service Available
Window
Room Service
Safety Deposit Box
Air Conditioning
Hair Dryer
Shower
Coffee/tea Maker
Heating
Room Windows That Open
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Ironing Amenities
Telephone
Blackout Curtains
Toiletries Provided
Family Rooms
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Designated Smoking Area
Laundry Services
Desk/workspace Available
Transportation
On-site Parking
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.0/10
V. good
1353 Reviews
Cleanliness
8.8
Facilities
7.9
Location
8.1
Service
8.0
Simone
young couple
8.0
Handy location with spacious room.
Having to pay for parking when it wasn’t a city centre venue. Room smelt a bit musty.
May 2026
Ed
review category business travellers
8.0
Room was pretty quiet which is always a massive bonus. Easy parking (for a fee). Decent size room nice modern building. Reception staff were excellent.
The shower pressure was so weak I could not even wash under it.
May 2026
Nik
young couple
3.0
Size of rooms
Loud noise from machinery meant we could not sleep, noise from security staff overnight, broken sofa in suite.
May 2026
Caroline
young couple
8.0
Just where we needed to be
Having to pay for parking at a hotel
May 2026
Jane
young couple
8.0
Location, peaceful, food.
The bed was board hard I had difficulty sleeping.
May 2026
Hoi
solo traveller
8.0
The green environment and the nice efficient staff.
nil
May 2026
Margaret
young couple
9.0
Very friendly staff, very clean and the food was great.
Nothing
May 2026
Diane
young couple
10.0
Room was a good size and spotlessly clean, as was the bathroom and hotel in general. We had a drink in the bar. We ate dinner in the restaurant in the evening which was extremely good and reasonably priced. Breakfast was also excellent. My husband was especially delighted with the warm cookie on arrival!
There was nothing that could really be improved upon.
May 2026
Leanne
family with young children
8.0
We liked the warm cookie and water given on arrival. The pink blossom treas in the hotel and the comfortable beds.
Nothing. Everything was satisfactory. If there was one thing them it would be that there were no hot chocolate drinks in the room for the younger family members to have a hot drink
May 2026
Ceris
family with young children
5.0
Some of the staff were particularly friendly and helpful.
A number of issues unfortunately happened during our stay which has put me off coming here again. Firstly the air conditioning was not at all effective especially during the hot weather recently. I asked for a electric fan to be provided which other hotels seem to store as standard in the wardrobes. The first guy at reception was not helpful at all and claimed he would sort something out but he didn't. I had to go back and chase up issue. Secondly the meal we had was not great at all for the price we paid. I ordered the ribs and the meat was mainly fat. It was not edible and I had to speak to the manager who did replace with another option. On our second day there the room had not been serviced despite putting sign on door to request cleaning. Was very disappointing considering we often stay at other Double Tree hotels and are very happy with them. The manager did provide a fan for us but the experience there was off putting for us to return to one of my favourite cities!
May 2026
Perry
solo traveller
8.0
I liked the staff and bar area and the room itself was ok. Loved the air con...much needed when we stayed and it was a quiet location near to the port. Cookies and a bottle of water each was a bonus. Towels were fluffier than a similar hotel set up.
Our bottom sheet had a stain on it and the bed wasnt as good quality as a premier inn. Not as comfortable and made a noise every time you rolled over. Shame there wasnt a few tables in the garden to sit outside.
May 2026
Michael
young couple
10.0
Air conditioned room; spacious room; clean; excellent location, friendly staff;
Nothing much, apart from a couple of minor items: the shower head drooped and the sink in the bathroom drained very slowly (mind you, this was a common feature of several hotels on our trip).
May 2026
Carolyn
solo traveller
4.0
Its location was the best thing about it.
The bed was so hard with no give at all. Our room was on the 5th floor where the air con doesn’t work very much so sleeping was difficult as it was so hot. The shower water pressure was terrible with virtually no water coming either of the shower heads. The plug in the sink didn’t go down so you couldn’t even run (very slowly) water into the sink. Lastly the £24 overnight charge to park your car was a surprise. I would have thought that 90% of people staying would arrive by car and not know about the charge.
May 2026
Guy
solo traveller
5.0
The forest location
Nothing nearby
Hotel seemed short staffed
Aircon not working in room
May 2026
Uday
young couple
6.0
1) location
2) big property, quiet location
3) well connected by public transport
1) breakfast spread is way too small and same items everyday
2) no refrigerator in the room
May 2026
Elizabeth
solo traveller
8.0
The beds were amazing.
For what wr paid I'd expect maybe a biscuit with tea coffer or a bottle of water.
Dirty linen in bathroom
May 2026
Emma
young couple
8.0
Very convenient for our needs
N /A
May 2026
Howard
family with young children
4.0
Front desk folks were very nice and got us in a bit before our reservation. Hilton Honors helped Fish and chips at dinner was great, even the chef came out to make sure everything was fine.
The mattress was all springs...made lots of noise. No electrical outlet in bathroom. No night light. No bath mat so was very slippery and dangerous. Room for 2 but only 1 chair, makes no sense.
May 2026
Mark
solo traveller
5.0
Good location near to the concert we were going to
Did not respond to a spe ial request until it was too late I wanted an upgrade and a message putting in the room for my wife they did neither I also asked them to ring me a taxi when i was left stranded at the concert they said they would do this but didn't and did not bother to ring me back to tell me the staff member also said why don't you and your wife walk back this was after midnight in an area were not accustomed to and 4 to 5 mile away! They said they couldn't get me a taxi but I found a number rang it and got a taxi within 15 minutes very poor customer service
May 2026
howard
Family with young children
4.0
Front desk folks were very nice and got us in a bit before our reservation. Hilton Honors helped Fish and chips at dinner was great, even the chef came out to make sure everything was fine.
The mattress was all springs...made lots of noise. No electrical outlet in bathroom. No night light. No bath mat so was very slippery and dangerous. Room for 2 but only 1 chair, makes no sense.
May 2026
Bridges
young couple
4.0
Free parking for disabled badge holders
Air conditioning not working properly, never knew when and if you would get fresh towels or if your room was going to be cleaned, lucky if you had water pressure at night for a shower.
Excuses from hotel it's always hot at the top of the hotel, if that is so then perhaps you need to upgrade your air-conditioning.
June 2026
Lesley
young couple
4.0
The location was very useful for Port and city.
Terrible service by the French waiter in the restaurant
June 2026
Ciuraru
solo traveller
9.0
Everything was clean . We really enjoyed staying there and definitely we will going back.
June 2026
Sam
solo traveller
3.0
Bed was comfy
Every time I needed a shower had to phone reception and ask them to turn the boiler on
June 2026
Monty
solo traveller
8.0
Clean, comfortable and all the staff are great
Admin with the new system could be better!
June 2026
Jo
solo traveller
6.0
Staff at housekeeping were very friendly and helpful.
A staff member walkied into the room without knocking he did apologise but it was very uncomfortable. He said he didn't know room was occupied.
A staff member when having breakfast was very cross as my partner found a dirty plate so he took a different one the staff wiped thw dirt iff the plate with his finger and put plate back then started slamming doors and followed my partner around when he got breakfast.
June 2026
Christopher
young couple
7.0
Room was spacious, clean and very quiet. Breakfast. Ample parking.
June 2026
Les
group
9.0
Convenient and clean
Has to wait over 2 hours for room to be set up according to our rebooking arrangements
June 2026
Sonia
solo traveller
10.0
Clean comfortable and welcoming
Bit out of Southampton
June 2026
Wells
solo traveller
10.0
Lovely staff
June 2026
Ian
young couple
8.0
Room, breakfast and location.
Evening meal overpriced and unappetising.
June 2026
Teresa
Solo Traveler
10.0
Staff warm & welcoming. Easy access to rooms and evening meal & breakfast was lovely.
Service in the restaurant was a bit slow.
June 2026
Daniel
solo traveller
6.0
Good location
Restaurant menu had a good variety of food available.
My hotel was wrong and automatically charged to my card. Receptionist couldn't do anything. I was given an email address as also no finance person at the hotel to sort the over payment out.
No hot water to have a shower.
Hot breakfast option was over cooked.
Room very warm, air conditioning didn't work properly.
June 2026
Chigozie
Couple
10.0
The receptionist at the time of check in was a pure professional and welcomed us warmly. Location was perfect and the hotel was neat.
June 2026
Paul
solo traveller
8.0
Goof location and comfortable.
Shower kept overflowing
June 2026
Peter
young couple
8.0
nice air-conditioned room.
Nothing special about the breakfast.
June 2026
Pete
young couple
10.0
Hot cookie on arrival, excellent. Friendly helpful staff, good buffet breakfast, nice big bar, quality bedrooms
Nothing all good
June 2026
Ben
review category business travellers
6.0
Reduced parking fees, albeit expected zero
Air con didn't work and the staff didn't appear to be bothered
June 2026
Laura
group
8.0
Hot cookies. Friendly staff. Plenty of parking.
Extra bed wasnt in the room as previously requested.
June 2026
Rebecca
family with young children
9.0
Spotlessly clean, staff were amazing. Room was massive with decent AC. Linens and towels were lovely and soft. Couldn’t hear a thing from any adjoining rooms.
If I had to pick a fault, the mattress was an old spring one - comfortable but noisy.
Also, not a problem for us, but no mini fridge.
June 2026
Charlotte
family with young children
5.0
Hotel facilities very nice and clean
Service from staff extremely slow and made you feel you were inconveniencing them.
Cost of meals in the restaurant was high, expected decent portion size. Very shocked when an £18 poke bowl turned up and there was alot of plate on show than food- all the listed ingredients didn’t come, so had to ask for the missing items and told it was as because of new chefs
Mattress was very uncomfortable, Premier inn more comfortable to sleep which was disappointing given the price difference!
June 2026
Patrick
young couple
9.0
Easy location clean and comfortable with a good breakfast choice
Nothing
June 2026
Stephanie
family with young children
6.0
The room was a decent size and the bathroom was good. It was clean.
The window was small and the room felt a bit dingy. The evening meal in the restaurant was expensive and disappointing. I ordered a vegan katsu curry, and was served one thin slice of breaded aubergine with rice. This left me hungry and seemed exceptionally mean for the price of £20. The chicken version was a decent portion. Yet again vegetarian options are an afterthought. I would have expected more breaded vegetables. Service was very slow- it took over half an hour between ordering and delivery of our food.
June 2026
Julie
family with young children
10.0
Air conditioned room at perfect temperature. Beds super comfy, bathroom spacious and well stocked. Very last minute booking for me and husband and our 17 year old daughter as place we originally booked was so appalling we left after 10 minutes.
Seemed strange to pay for parking when it was an out of town location.
June 2026
Tim
solo traveller
1.0
Terrible stay. Aircon on the 5th floor was non existent. Slept in a sauna.
Terrible stay. Aircon on the 5th floor was non existent. Slept in a sauna.
June 2026
Doreen
solo traveller
9.0
Close to Southampton
Having to pay the same as 2 people pity no single rooms available
July 2026
Sarah
young couple
10.0
Staff members were great
Room was great
Food good
Nothing
July 2026
Geraldine
family with young children
9.0
Nicely decorated
Shower and shower floor not good
July 2026
Johnson
solo traveller
10.0
Staff excellent would do anything to help beautiful grounds and immaculately clean
July 2026
Mary
solo traveller
10.0
Everything! Big room and bathroom, nice bar and restaurant. And a short taxi ride to the airport. Best part was the incredible breakfast buffet.
We arrived way too early to check in to our room, but they kindly took our luggage and helped us with our plans for the day. Super kind!
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