The Willows Hotel is nestled on a tree-lined street in Chicago's prestigious Lakeview and Lincoln Park neighborhoods. Free WiFi, 24-hour coffee & tea service, and cozy guest rooms featuring modern amenities are included with every stay at the Willows Hotel. With nearby access to public transport systems, guests at the Willows can easily explore popular city center attractions, including the Steppenwolf Theater and Wrigley Field.
The Lincoln Park Zoo along with the scenic Lake Michigan coastline is also only minutes away.
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8.2/10
V. good
609 Reviews
Check in was quick friendly and helpful. Loved the old look of the hotel and its perfect location, quiet and close to cafes, restaurants and cafes.
Shower
Bathtub
Safe
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Shared bathroom
DVD player
Toilet
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Towels/Sheets (extra fee)
Private pool
Toaster
Game console - Nintendo Wii
Adapted bath
Roll-in shower
Bottle of water
Fire extinguisher
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Select dates to see prices
Deluxe Queen Room with Two Queen Beds
2 large double beds
25.55m²
Has window
Type: Quadruple
Room all facilities
Shower
Bathtub
Safe
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Shared bathroom
DVD player
Toilet
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Towels/Sheets (extra fee)
Private pool
Toaster
Game console - Nintendo Wii
Adapted bath
Roll-in shower
Bottle of water
Fire extinguisher
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Room Description:
This spacious room features a seating area, bathrobes and a flat-screen TV with cable channels.
Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).
Room Details
Executive King Room
1 extra-large double bed
27.41m²
Type: Double
Shower
Bathtub
Safe
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Shared bathroom
DVD player
Toilet
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Towels/Sheets (extra fee)
Private pool
Toaster
Game console - Nintendo Wii
Adapted bath
Roll-in shower
Bottle of water
Fire extinguisher
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Select dates to see prices
Executive King Room
1 extra-large double bed
27.41m²
Has window
Type: Double
Room all facilities
Shower
Bathtub
Safe
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Shared bathroom
DVD player
Toilet
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Towels/Sheets (extra fee)
Private pool
Toaster
Game console - Nintendo Wii
Adapted bath
Roll-in shower
Bottle of water
Fire extinguisher
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Room Description:
This guest room features a king sized bed, WiFi access, a flat-screen TV with cable, plush bathrobes, luxury bath amenities and daily continental breakfast.
Please note that the room rate is based on 2 guests. Maximum occupancy is 2 guests (see Hotel Policies).
Room Details
Standard Queen Room
1 large double bed
15.79m²
Type: Double
Shower
Bathtub
Safe
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Shared bathroom
DVD player
Toilet
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Towels/Sheets (extra fee)
Private pool
Toaster
Game console - Nintendo Wii
Adapted bath
Roll-in shower
Bottle of water
Fire extinguisher
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Select dates to see prices
Standard Queen Room
1 large double bed
15.79m²
Has window
Type: Double
Room all facilities
Shower
Bathtub
Safe
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Shared bathroom
DVD player
Toilet
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Towels/Sheets (extra fee)
Private pool
Toaster
Game console - Nintendo Wii
Adapted bath
Roll-in shower
Bottle of water
Fire extinguisher
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Room Description:
This guest room features a queen sized bed, WiFi access, a flat-screen TV with cable, plush bathrobes, luxury bath amenities and daily continental breakfast.
Please note that the room rate is based on 2 guests. Maximum occupancy is 2 guests (see Hotel Policies).
Room Details
Small Queen
1 large double bed
12.54m²
Type: Double
Shower
Bathtub
Safe
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Shared bathroom
DVD player
Toilet
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Towels/Sheets (extra fee)
Private pool
Toaster
Game console - Nintendo Wii
Adapted bath
Roll-in shower
Bottle of water
Fire extinguisher
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Select dates to see prices
Small Queen
1 large double bed
12.54m²
Has window
Type: Double
Room all facilities
Shower
Bathtub
Safe
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Shared bathroom
DVD player
Toilet
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Towels/Sheets (extra fee)
Private pool
Toaster
Game console - Nintendo Wii
Adapted bath
Roll-in shower
Bottle of water
Fire extinguisher
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Room Description:
This guest room features a queen sized bed, WiFi access, a flat-screen TV with cable, plush bathrobes, luxury bath amenities and daily continental breakfast.
Guest Score and Reviews
8.2/10
V. good
609 Reviews
Cleanliness
7.8
Facilities
8.3
Location
7.9
Service
8.5
Graeme
Couple
10.0
Check in was quick friendly and helpful. Loved the old look of the hotel and its perfect location, quiet and close to cafes, restaurants and cafes.
August 2025
Christina
Family with young children
8.0
Great neighborhood. Easy walking to many things. Staff was wonderful. Great food recommendations in the immediate area!
Nothing
August 2025
Services & Facilities
Most popular facilities
24-Hour Front Desk
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Air Conditioning
Hair dryer
Shower
More Amenities
Activities & Things to do
Entertainment Services
Pub Crawls
Food & Drinks
Food Delivery
General
24-Hour Front Desk
Elevator
Non-smoking Property
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Languages spoken
English
Romanian
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Outdoor Recreation
Golf Course
Room Amenities
Cleaning Products Available
Window
Air Conditioning
Hair Dryer
Shower
Refrigerator
Bathrobes
Smoke Alarms
Mini Bar
Ironing Amenities
Telephone
Blackout Curtains
Services and Conveniences
Luggage Storage & Lockers
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Desk/workspace Available
Transportation
Parking Available (charges May Apply)
Parking Available
Off-Site Parking
Health Services
First Aid Kit Available
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 15:00
Check-out:before 11:00
Front Desk Hours: 24/7
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs USD 25 per day.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Check-in begins at 15:00 and check-out can be done until 11:00.
Interesting place to explore in close proximity to the Hotel are Briar Street Theatre, Blue Man Group, Philip H. Sheridan Statue, Linne Monument, Notebaert Nature Museum, Peggy Notebaert Nature Museum, Wish Field, Lakeview Chicago, Saint Vincents Circle, Lincoln Park Chicago and others.
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Languages spoken
English
Romanian
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Outdoor Recreation
Golf Course
Room Amenities
Cleaning Products Available
Window
Air Conditioning
Hair Dryer
Shower
Refrigerator
Bathrobes
Smoke Alarms
Mini Bar
Ironing Amenities
Telephone
Blackout Curtains
Linens
Fireplace
Services and Conveniences
Luggage Storage & Lockers
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Desk/workspace Available
Transportation
Parking Available (charges May Apply)
Parking Available
Off-Site Parking
Health Services
First Aid Kit Available
All Guest Score and Reviews
8.2/10
V. good
609 Reviews
Cleanliness
7.8
Facilities
8.3
Location
7.9
Service
8.5
Graeme
Couple
10.0
Check in was quick friendly and helpful. Loved the old look of the hotel and its perfect location, quiet and close to cafes, restaurants and cafes.
August 2025
Christina
Family with young children
8.0
Great neighborhood. Easy walking to many things. Staff was wonderful. Great food recommendations in the immediate area!
Nothing
August 2025
Ikram
young couple
8.0
No breakfast
They said I didn’t pay for the room and wanted me to show proof
August 2025
ikram
Couple
8.0
No breakfast
They said I didn’t pay for the room and wanted me to show proof
August 2025
Morgan
Couple
9.0
Location and walkability, breakfast places nearby, cookies in the afternoon, charm of building, friendly and professional staff. In a city with so many hotels with generic decor, the historic nature of this one was a real plus for me. A bit like Europe.
The bathtub/shower floor is insanely slippery; I would encourage the hotel to include a detachable rubber mat in all rooms, and the tile and floor grout could use a wee bit of scrubbing. It also might be time for new pillows.
August 2025
Shawntel
Solo Traveler
10.0
EVERYTHING...WILL RETURN
NOT HAVING WIFI ACCESS CODE ON TV CHANNEL FORM HAD TO CALL FOR IT
August 2025
Reese
Couple
10.0
Didn't eat breakfast. Coffee was just coffee.
August 2025
Richard
young couple
8.0
The staff was extremely friendly and helpful. We loved the gym access and the coffee service. The location is amazing.
The rooms are very dated.
August 2025
Siber
Couple
10.0
Cozy older building in a nice neighborhood. Walkable to Wrigley Field and many eatery along the way.
The hotel does not offer any breakfast.
August 2025
Rosemarie
young couple
8.0
The location was very close to so many restaurants, shops, transportation stops and other conveniences. Hotel staff was very helpful and friendly.
Just small things such as creaking stairs and not enough light in the room.
August 2025
Patrick
Group Traveler
6.0
The staff was friendly and helpful.
Aiai the smell when you enter moisture moisture
That dark carpet in those long long hallways. It’s clean but far from cozy.
August 2025
Lisa
Couple
7.0
Location is amazing! Neighborhood walkable everywhere, downtown close by Lyft.
Rooms really need a facelift, paint and cleaning.
August 2025
Steven
Solo Traveler
8.0
The Bed was comfortable
Room was to small. I get that it's a older hotel. I guess I just prefer a more modern feeling and looking one.
September 2025
Jie
Couple
4.0
it is very close to where my family member is and very convenient location to store and restaurant. the building looks very cute from outside. and the bus to downtown is right around the corner.
I arrived at 1:30pm. I knew regular check in is 3pm but I was told by the front desk lady that she could not check me in even though the room was ready unless I paid for a early check in fee which is very usual from my past experiences. She did not look very friendly and did not make me feel I was very welcome there. I stayed there for 4 nights and paid more than 400/night. it is definitely not worth the money.
September 2025
Patricia
Family with young children
8.0
Quaint, clean hotel. Not many extras and rooms are small but totally served the purpose. I would stay there again.
Older hotel with small bathroom and small rooms but the staff was very nice
September 2025
Jessica
Family with young children
10.0
The property was very conveniently located. The room was very quiet and it was nice to have coffee and tea in the lobby.
October 2025
Kevin
Solo Traveler
4.0
Super outdated… very old carpet and wallpaper from maybe the 80’s but probably older. Elevator hasn’t been inspect since 2020:/ way too expensive for all that
October 2025
David
solo traveller
8.0
Location was excellent. Really interesting area with lots of quirky shops and good places to eat
No laundry facilities but luckily a good Natasha service nearby
October 2025
Valerie
Couple
10.0
Clean room and friendly staff!
October 2025
Laura
Solo Traveler
8.0
I loved that it was in a neighborhood.
The property was not very customer centric. I was in town for a night and navigated hours of traffic trying to get to meetings in the suburbs before trying to attend a Cubs game. I had a two hour break between landing and getting to my meeting, so I decided to try and check in. I called and they let me know there were rooms available, so I went out of my way to stop at the hotel.
When I arrived, I was told, rather rigidly, that I had to pay $50 for an early check in. This was not mentioned over the phone at all. I didn’t need to go hang out in the room; I wanted my keys because getting them would allow me to avoid rushing back after the meeting, or missing the window for check in if I waited until after the game. They said they would hold my bags but I couldn’t check in until 4 unless I wanted to pay an up charge.
It was silly, really, and not abundantly clear that this was policy. Most hotels are accommodating if they can be, and if they can’t be, you adapt. There was no reason for their denial other than the rule, and I was there on business so it wouldn’t have been covered. I ended up leaving for Lisle, then having to come back to my hotel a second time prior to the Cubs game. Because of this, I ended up arriving at the baseball game in the 8th inning. It really soured my impression overall; every other hotel I’ve stayed in - large chain to small B&B- always did what they could to make life easier.
I also asked about parking and the people at the desk could t have been less interested in the conversation. They were quick to let me know they had nothing to do with parking. That might be the case but the whole reason I chose that hotel was because they mentioned the close proximity of parking on their website. I was trying to bfigure out which parking garage made the most sense. They were not interested in discussing where the garages were, which were closer
Or how much they cost, so I ended up driving around until
I found a place.
October 2025
Anita
Solo Traveler
7.0
Willows has a great location if that's the section of Chicago you are visiting. It is an older urban hotel with small rooms and comfy beds. Snacks and drinks in minibar were well priced. Robes were nice
First room featured a brick wall for a view so I switched to a street view which I liked better but it was noisier. No coffee machines. adequate coffee in the lobby
October 2025
Kaj
Family with young children
9.0
Walking distance to many great things. Long walk to Wrigley. Very courteous and helpful staff.
Nothing really to say that I didn't like. If I had to find something, the toilet kind of had tight quarters but that's a me problem.
November 2025
Maurice
Couple
5.0
Close to everything I wanted to visit.
Booked king deluxe room. Room was large but room had no alarm clock. Also my last night I asked for a wakeup call that never came! Luckily I woke up on my own. During my room stay, toilet would continue to run after flushing. I had to lift lid and put hand in to hold flushed to make it stop. Over allI will nit be staying here again. Hotel needs some needed updating ?
November 2025
Dawn
Couple
8.0
Convenient location. Large room. Comfortable beds.
Room was too warm
November 2025
Joseph
Couple
10.0
Location, price, staff. Highly recommended.
No negatives!!
December 2025
Martha
Couple
8.0
Good location and reasonable given the alternatives
December 2025
Eileen
Couple
10.0
Charming lobby, inviting fireplace to enjoy while waiting for our family to pick us up.
January 2026
Anonymous
Solo Traveler
4.0
Super easy check in/out, nice staff
Thin walls, snacks in container were expired
January 2026
Nataliia
family with young children
10.0
I really liked the room — we stayed in a Deluxe room. It was quite quiet because our room was located at the very end of the corridor. The room was large and spacious. There were bathrobes, and I really liked them — warm and perfect for winter.
I also liked the lobby — very beautiful and full of character. Check-in and check-out were easy and smooth.
Most importantly, parking in the Broadway area costs only $26, which is very affordable.
I definitely recommend this hotel.
The only downside was the toilet. There is a window behind the toilet, and it doesn’t close tightly — there are gaps, so cold air blows directly onto your back. In cold weather, it’s easy to catch a chill.
This was probably the only thing I didn’t like.
January 2026
RoseMarie
Couple
8.0
The location was very close to so many restaurants, shops, transportation stops and other conveniences. Hotel staff was very helpful and friendly.
Just small things such as creaking stairs and not enough light in the room.
January 2026
Ann
Couple
5.0
Location was fantastic. Neighborhood is lovely.
We got a standard room. It was very, very small. We will likely try again, but definitely get a larger room
January 2026
Linda
Family with young children
8.0
The location was good. The room was clean
You had to request housekeeping and when you did request it you didn’t get it. Our garbage cans were overflowing, we had to constantly ask for clean towels and there were 3 of us and they would only give us 2. We had to also ask for toilet paper
January 2026
Julie
Solo Traveler
10.0
King bed, clean
WiFi wasn't good, but thankfully I didn't have much work to do at the hotel.
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