Located on 45 acres of land and just minutes from the Dallas Convention Center, this expansive urban resort features a 7 acre private park including the JadeWaters Resort Pool Complex, curated art collection, endless meeting space, and more! All rooms are furnished with a seating area with chair, upscale linens and Asian-inspired décor. A mini-refrigerator and coffee-making facilities are included in each guest room with premium Gilchrest & Soames bath amenities. A flat-screen HD cable TV with pay options is featured in each guest room at Hilton Anatole.
Counter Offer provides grab and go dining options 24 hours every day and features Starbucks coffee. Breakfast, lunch, dinner and late night menus are featured at Media Bar+Grill with a full wall of TVs to watch your favorite game. Topgolf Swing Suite has 3 bays that can be rented by the hour to play virtual golf, dodgeball, soccer and more.
And SER Steak + Spirits is the premier dining option on the 27th floor with wood-fired steaks, expert cocktails and sweeping views of the Dallas skyline. The Veranda Athletic Club features state-of-the-art exercise equipment, weekly classes, an indoor lap pool, a jogging track, and tennis and racquetball courts. American Airlines Center is 5 minutes’ drive away.
Dallas Love Field Airport as well as the Museum of Nature and Science are within 10 minutes’ drive of Hilton Anatole.
Internet facilities
Video games
Towels/Sheets (extra fee)
Pay-per-view channels
TV
Telephone
Walk-in closet
Fax
Oven
Hairdryer
Toaster
Wake-up service/Alarm clock
Game console - PS3
Game console - Nintendo Wii
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Select dates to see prices
King Room
1 extra-large double bed
29.73m²
Has window
Type: Triple
Room all facilities
Internet facilities
Video games
Towels/Sheets (extra fee)
Pay-per-view channels
TV
Telephone
Walk-in closet
Fax
Oven
Hairdryer
Toaster
Wake-up service/Alarm clock
Game console - PS3
Game console - Nintendo Wii
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Room Description:
This room includes a flat-screen TV with cable. A fridge and tea and coffee-making facilities are available.
Room Details
Deluxe King Room
1 extra-large double bed
32.52m²
Type: Triple
Internet facilities
Video games
Towels/Sheets (extra fee)
Pay-per-view channels
TV
Telephone
Walk-in closet
Fax
Oven
Hairdryer
Toaster
Wake-up service/Alarm clock
Game console - PS3
Game console - Nintendo Wii
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Select dates to see prices
Deluxe King Room
1 extra-large double bed
32.52m²
Has window
Type: Triple
Room all facilities
Internet facilities
Video games
Towels/Sheets (extra fee)
Pay-per-view channels
TV
Telephone
Walk-in closet
Fax
Oven
Hairdryer
Toaster
Wake-up service/Alarm clock
Game console - PS3
Game console - Nintendo Wii
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Room Description:
This room includes a flat-screen TV with cable. A fridge and tea and coffee-making facilities are available.
Room Details
Atrium Parlor Room with Murphy Bed
35.77m²
Type: Double
Internet facilities
Video games
Towels/Sheets (extra fee)
Pay-per-view channels
TV
Telephone
Walk-in closet
Fax
Oven
Hairdryer
Toaster
Wake-up service/Alarm clock
Game console - PS3
Game console - Nintendo Wii
Refrigerator
Desk
Shared bathroom
Sitting area
DVD player
Select dates to see prices
Atrium Parlor Room with Murphy Bed
35.77m²
Has window
Type: Double
Room all facilities
Internet facilities
Video games
Towels/Sheets (extra fee)
Pay-per-view channels
TV
Telephone
Walk-in closet
Fax
Oven
Hairdryer
Toaster
Wake-up service/Alarm clock
Game console - PS3
Game console - Nintendo Wii
Refrigerator
Desk
Shared bathroom
Sitting area
DVD player
Room Description:
This room features a wall bed and includes a flat-screen TV with cable. A fridge and tea and coffee-making facilities are available.
Room Details
King Room with View
1 extra-large double bed
39.67m²
Type: Triple
Internet facilities
Video games
Towels/Sheets (extra fee)
Pay-per-view channels
TV
Telephone
Walk-in closet
Fax
Oven
Hairdryer
Toaster
Wake-up service/Alarm clock
Game console - Xbox One
Game console - PS3
Game console - Nintendo Wii
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Select dates to see prices
King Room with View
1 extra-large double bed
39.67m²
Has window
Type: Triple
Room all facilities
Internet facilities
Video games
Towels/Sheets (extra fee)
Pay-per-view channels
TV
Telephone
Walk-in closet
Fax
Oven
Hairdryer
Toaster
Wake-up service/Alarm clock
Game console - Xbox One
Game console - PS3
Game console - Nintendo Wii
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Room Description:
This double room has air conditioning, microwave, cable TV and a view of Dallas.
Guest Score and Reviews
8.5/10
V. good
906 Reviews
Cleanliness
8.8
Facilities
9.1
Location
8.8
Service
8.3
Bryan
family with young children
6.0
Everyone was nice.
Parking. Extra charges. Our shower had someone’s hair in the drain.
March 2024
Jocelyn
solo traveller
8.0
This was a staycation for me and the location is in the middle of everything. The staff was really nice and the hotel and room were nice. I wish it were more quiet but I think there was an expo or conference happening the weekend I stayed. I also visited the spa and it will definitely be going back. The ladies were nice and the deep tissue was excellent.
At first I didn’t care for having an interior room (no windows) however because I needed to relax and this was a staycation it was actually really good for me. The weekend I stayed there was an event so the hallway was noisy I just think the walls are thin because I could hear when the shower was on in the other room. I also didn’t care for the parking because when leaving I no longer had the key card to exit and I had to wait for someone to let me out.
March 2024
Services & Facilities
Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Room Service
Air Conditioning
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Activities & Things to do
Game Room
Entertainment Services
Table Tennis
Fitness Activities
Fitness Center
Squash
Yoga Room
Food & Drinks
Bar
Restaurant(s)
Coffee Shop
Poolside Bar
Alternative Meal Arrangement
Vending Machine
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Children's Playground
Languages spoken
English
Chinese [Mandarin]
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Outdoor Recreation
Garden
Golf Course
Room Amenities
Cleaning Products Available
Room Service
Safety Deposit Box
Air Conditioning
Hair Dryer
Coffee/tea Maker
Bathrobes
Heating
Smoke Alarms
Fire Extinguishers
Ironing Amenities
Telephone
Security
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Massage Services
Gift/souvenir Shop
Designated Smoking Area
Invoices
Spa Services
ATM Or Cash Withdraw On Site
Desk/workspace Available
Swimming & Soaking
Water Sports
Water Park
Hot Tub/Whirlpool
Indoor Pool
Outdoor Pool
Spa/sauna
Transportation
Valet Parking (charges May Apply)
On-site Parking
Electric Vehicle Charging Station
Car Rental Available
Health Services
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 16:00
Check-out:before 11:00
Front Desk Hours: 24/7
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
Pets
Pets are allowed. Charges may be applicable.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Check-in begins at 16:00 and check-out can be done until 11:00.
Interesting place to explore in close proximity to the Resort are Dallas Market Center, Dallas World Trade Center, Medieval Times, Cobb Stadium, Henderson Plaza Shopping Center, Harry Hines Boulevard Shoppers Alley, Saint Paul Medical Center, Fairmount Street, American Airlines Arena, American Airlines Center and others.
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Children's Playground
Languages spoken
English
Chinese [Mandarin]
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Outdoor Recreation
Garden
Golf Course
Room Amenities
Cleaning Products Available
Room Service
Safety Deposit Box
Air Conditioning
Hair Dryer
Coffee/tea Maker
Bathrobes
Heating
Smoke Alarms
Fire Extinguishers
Ironing Amenities
Telephone
Kitchenware
Toiletries Provided
Family Rooms
Security
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Massage Services
Gift/souvenir Shop
Designated Smoking Area
Invoices
Spa Services
ATM Or Cash Withdraw On Site
Desk/workspace Available
Tour Services
Swimming & Soaking
Water Sports
Water Park
Hot Tub/Whirlpool
Indoor Pool
Outdoor Pool
Spa/sauna
Transportation
Valet Parking (charges May Apply)
On-site Parking
Electric Vehicle Charging Station
Car Rental Available
Health Services
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.5/10
V. good
906 Reviews
Cleanliness
8.8
Facilities
9.1
Location
8.8
Service
8.3
Bryan
family with young children
6.0
Everyone was nice.
Parking. Extra charges. Our shower had someone’s hair in the drain.
March 2024
Jocelyn
solo traveller
8.0
This was a staycation for me and the location is in the middle of everything. The staff was really nice and the hotel and room were nice. I wish it were more quiet but I think there was an expo or conference happening the weekend I stayed. I also visited the spa and it will definitely be going back. The ladies were nice and the deep tissue was excellent.
At first I didn’t care for having an interior room (no windows) however because I needed to relax and this was a staycation it was actually really good for me. The weekend I stayed there was an event so the hallway was noisy I just think the walls are thin because I could hear when the shower was on in the other room. I also didn’t care for the parking because when leaving I no longer had the key card to exit and I had to wait for someone to let me out.
March 2024
Isac
Family with Young Children
10.0
Clean kept up condition on room great and carpet for size ok amenities
When walk to indoor pool and gym staff kept looking at us stering find that uncomfortable we paid to be thier maybe bc we are hiapanic in a fancy hotel
March 2024
Larry
Traveling as Couple
10.0
Staff was very helpful when needed
March 2024
Verified Hotel Guest
Business Traveler
10.0
It is beautiful property.
April 2024
Rose
review category business travellers
10.0
Of the several on-site restaurants, the Metro cafe's breakfast buffet was phenomenal, as was its staff, in being professional, pleasant, attentive, informative, and efficient. The rest of the staff were great too, and the grounds and site were clean, interesting (it's like a giant art museum), spacious, and beautiful.
The interior tower room felt odd having no windows, and no art suggesting out-doors views to compensate. Also there was a lot off sound from other nearby bathrooms. Beyond that, it was comfortable.
April 2024
Ward
review category business travellers
10.0
My room in an atrium tower was very nice with great views of Dallas and hotel amenities were as extensive as any I have encountered.
A walking bridge spanning the small river adjacent to the property should be installed to allow guest easy access to the nice walking path on the far side of the river. This feature would be ideal for morning walks and runs. Currently, guest must contend with busy city streets outside the property. For that matter, there is not a good walk way across the expansive parking lot.
April 2024
Lizbeth
Group Traveler
8.0
All the amenities including the pool and lazy river
Paid parking, and all the extra taxes/charges. Maybe one more restaurant
April 2024
Channel
young couple
10.0
The view is amazing the art work so much to do and everything you need is all there absolutely love it!
Parking if you don’t get valet but it’s really busy at times and you have to park far but they have cameras and 24 hour security/ police
April 2024
Catherine
young couple
9.0
Great location and building layout
Paying to park
April 2024
Cole
Traveling as Couple
10.0
So much to do. Great meals!
April 2024
Korvyr
young couple
10.0
The hotel itself is amazing. There happened to be a large conference going on when we were at the hotel, but it didn't get in the way and had some interesting events. The hotel bar was amazing, with the wife and I ordering several different drinks and being happily surprised every time. The wife went to the eucalyptus spa and lap pool and Said those were fantastic as well.
Sound proofing between rooms, especially ones that happen to have an adjoining door, is very much needed. Ended up having to listen to rap all morning from the neighbors.
April 2024
Kathryne
family with young children
1.0
The front desk staff was mostly kind and helpful.
The advertised room that we booked was not available upon check in, which we did not find out until going to the room they assigned us and having to return to the front desk. Elevator is inconveniently located from many of the rooms. The room they moved us to was seemingly a downgrade from the room with only one bed they gave us at check in. The floors were dirty in our room, shower walls had mildew and bacteria build up. The fire alarm went off at 5am and everyone was told to evacuate, only to be told within 30 min to disregard and return to room. The advertised bars are not all open. Valet and bell service were not helpful nor accommodating with getting our bags to/from our car and room, nor did valet even open our doors. Valet advertised price was different at check in.
April 2024
Sema
family with young children
1.0
The mattress in the room were comfortable.
First and foremost, upon arrival the front desk would not let me check in 20 minutes early. They offered me a different room which I accepted however, the room had horrible insulation. Slamming doors, loud and disorderly neighbors and hotel guests, maids playing loud music throughout each morning, some type of dragging noise occurring between 3am until early morning hours.
Additionally, I have never stayed in a hotel where a deposit and full stay price have been required upfront. I was prepared to pay the price shown on booking.com. $617. However, due to the hidden costs I had to pay $800 upfront.
My booking included hotel amenities which would include the lazy river per the hotel website. Upon arrival, I was charged $25 a day extra for the water park which front desk personnel explained was the park and the lazy river. To top that off I was not able to enjoy the lazy river or water park because of weather. Additionally, as a hotel guest already paying a high amount I had to pay $10/day to self park my vehicle. This should have been included in my booking. None of which was ever explained upon booking until arrival at the hotel.
Lastly, we placed an order for room service the first night and both my husband and I got extremely sick. The food poisoning lasted through the night until the morning. When contacting hotel staff about the matter they refused to offer a refund and opened an investigation stating that they would contact other hotel guests and see if they experienced any similar symptoms. I was told someone would be contacting me to follow up within 24 hours which never happened.
The texting app messaged me regarding my satisfaction with our stay and I gave the rating a 2. I was told then that a manager would be contacting me within the hour which also never happened.
When we checked out the front desk attendant explained that due to the check out time I would be charged for the night leading to us paying the full price after all.
May 2024
Lara
family with young children
9.0
Size of rooms
One of the glass elevators wasn't working properly.
May 2024
Anonymous
Family with Teens
5.0
Ser steakhouse
They closed off part of the pool where we left our clothes. We jumped through hoops just to get our things back. my phone with our room keys were in the bag
May 2024
Judith
review category business travellers
9.0
The decoration
The water park not open later and the guest who staying at the hotel they can have guest who can come to the water park also
May 2024
Shauntel
young couple
10.0
The jade waters was very nice. Check in was very simple. Very clean rooms and strong drinks at the pool bar. Restaurants on site and 2 stores. Plenty of parking and valet offered.
Jose at the bar was very rude.
May 2024
Murat
review category business travellers
5.0
It was a very interesting building, I really liked the separate gym building.
I've had the chance to go to many countries and stay at numerous hotels. I've never been charged to receive mail at the hotel; I was charged over 50 USD by the hotel to receive 3 small Amazon deliveries that were sent to my name. This really left a very poor taste in my mouth. I don't mind the hidden charges here and there, but this is a very desperate effort to make a charge at a hotel guest.
May 2024
Abigail
family with young children
8.0
That it was family friendly there was things to do for everyone and the staff was great.
The room shower/bathtub it wasn’t as clean as I would had liked.
June 2024
Vanessa
family with young children
6.0
The property was nice and big lots of art work to view.
Bed was uncomfortable too hard. Not very many activities to do. Great Wolf lodge it a better bang for your buck. The kids liked the stay though.
June 2024
Elick
young couple
10.0
The resort was great wonderful atmosphere for the entire family.
Parking fee was outrageously high!
July 2024
Tiffani
family with young children
1.0
Clean rooms
They charged us several times for things that were not ours. We were later told someone left our portfolio up and sold additional resort passes. Staff was not helpful in fixing the issue. The next day we were then charged for two cars parked overnight when we only had one. Along with 3 charges that has no explanation, that we also later found out were errors. Nice hotel, but every time I stay there something happens with my final bill.
July 2024
Elsa
family with young children
10.0
Everything was fantastic, everyone there is so nice and helpful. Clean clean, rooms are comfortable and clean, bathrooms is good.
July 2024
Carlos
group
7.0
They charge for everything the parking is a service for the hotel and still charge for it 42 dlls in my opinion is to much
Not charge for everything
July 2024
Jeff
family with young children
9.0
Place was amazing. All the art work, history pieces. The waterpark and outdoor activities were awesome. Even played some baseball in the green area outside.
Needed access to a wheelchair but they didn't have any on site.
July 2024
Billy
family with young children
7.0
The water park
Everything is entirely to expensive. From the $ 40 parking to the $ 32 for 2 small drinks in the water park. Price gouging is all it is. I won’t be back
July 2024
Kimell
family with young children
10.0
Cleanliness
Suggest longer outdoor pool hours
July 2024
Jennifer
family with young children
8.0
Jade water park
July 2024
Alisha
young couple
8.0
Cleanliness, helpful staff
Not enough parking
July 2024
Rebecca
with friends
4.0
The extreme increase in charges. We will not be back. 20 percent gratuity added to drinks and food at the water park and other eating places on site.
Got charged extra for parking when we had an all inclusive rate with booking. Have never paid extra for parking when booking with them.
July 2024
Veronica
family with young children
9.0
Very family friendly
So much to see. Lovely artwork everywhere.
July 2024
Ulanda
family with young children
7.0
Real nice !!
Could’ve had more food varieties
July 2024
Leathia
young couple
10.0
I like the way resort was made..
This hotel was very pricey and have to pay for parking and no complimentary breakfast
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