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Hampton Inn & Suites Jacksonville-Airport

13551 Airport Court | Jacksonville, FLORIDA 32218, US
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Hampton Inn & Suites Jacksonville-Airport - image 1
Highlights
Front desk [24-hour]
Airport transfer
Great for activities
Located in heart of Jacksonville
Most popular facilities
Wheelchair accessible
Free Breakfast
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi

Hampton Inn & Suites Jacksonville-Airport - Jacksonville

Hampton Inn & Suites Jacksonville-Airport is a 7 minutes' drive from the Jacksonville International Airport. Guests can start their day with a complimentary hot breakfast buffet, and then take a refreshing plunge in the outdoor pool. Guests will enjoy the convenience of a complimentary airport shuttle and free WiFi.

All rooms feature a flat-screen TV. Guests will enjoy the convenience of a microwave and a small refrigerator. A desk with an ergonomic chair is also offered.

Guests can grab a quick snack from the 24-hour convenience store. Business guests can get some work done at the business center. A fitness center is also provided.

River City Marketplace is 1.4 mi from the property. The Budweiser Brewery Experience is 8.

3 away.

Rooms Types
King Room with King Bed - Non-Smoking room in Hampton Inn & Suites Jacksonville-Airport
Room Details
King Room with King Bed - Non-Smoking
1 extra-large double bed 27.87mยฒ Type: Quadruple
Internet facilities Video games Bathtub Game console - Nintendo Wii Refrigerator Desk Telephone Fax Sitting area Wake-up service/Alarm clock Privacy curtain

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King Studio Suite with Sofa Bed - Non-Smoking room in Hampton Inn & Suites Jacksonville-Airport
Room Details
King Studio Suite with Sofa Bed - Non-Smoking
1 extra-large double bed, 1 sofa bed 30.19mยฒ Type: Studio
Dishwasher Internet facilities Video games Bathtub Game console - Nintendo Wii Refrigerator Desk Telephone Fax Sitting area Wake-up service/Alarm clock Privacy curtain

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Room with Two Queen Beds - Non-Smoking room in Hampton Inn & Suites Jacksonville-Airport
Room Details
Room with Two Queen Beds - Non-Smoking
2 large double beds 27.87mยฒ Type: Quadruple
Internet facilities Video games Bathtub Game console - Nintendo Wii Refrigerator Desk Telephone Fax Sitting area Wake-up service/Alarm clock Privacy curtain

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Queen Studio Suite with Two Queen Beds and Sofa Bed - Non-Smoking room in Hampton Inn & Suites Jacksonville-Airport
Room Details
Queen Studio Suite with Two Queen Beds and Sofa Bed - Non-Smoking
1 sofa bed, 2 large double beds 32.52mยฒ Type: Studio
Dishwasher Internet facilities Video games Bathtub Game console - Nintendo Wii Refrigerator Desk Telephone Fax Sitting area Wake-up service/Alarm clock Privacy curtain

Select dates to see prices

Guest Score and Reviews
8.4 /10

V. good

964 Reviews

Cleanliness
9.2
Facilities
8.3
Location
7.8
Service
9.2

Bruce

Solo Traveler

9.0

Breakfast room was clean and well stocked. I have been in some that are not well stocked and no attention to detail when preparing the food. There was an attendant that was verifying all areas were clean and stocked.

Nothing

July 2025

Peaches

Couple

10.0

Everything was wonderful. The room was clean bed was super comfortable and breakfast was great.

July 2025

Services & Facilities

Most popular facilities
Wheelchair accessible
Free Breakfast
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi
Family Rooms
Hot tub/Whirlpool
Airport Shuttle
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Free Breakfast
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Free Face Masks
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Staff Trained In Safety Protocol
Languages spoken
English
Media & Technology
Free Wi-Fi
Outdoor Recreation
Golf Course
Room Amenities
Cleaning Products Available
Window
Refrigerator
Room Windows That Open
Ironing Amenities
Telephone
Blackout Curtains
Family Rooms
Security
Safety Chain And/or Latch On Doors Available
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Gift/souvenir Shop
Designated Smoking Area
ATM Or Cash Withdraw On Site
Laundry Services
Swimming & Soaking
Hot Tub/Whirlpool
Outdoor Pool
Transportation
Airport Shuttle
On-site Parking
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: before 11:00

Front Desk Hours: 24/7

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Free public parking is possible on site (reservation is not needed).

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Property Surroundings

13551 Airport Court | Jacksonville, FLORIDA 32218, US

Hampton Inn & Suites Jacksonville-Airport FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Free Breakfast
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Free Face Masks
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Staff Trained In Safety Protocol
Languages spoken
English
Media & Technology
Free Wi-Fi
Outdoor Recreation
Golf Course
Room Amenities
Cleaning Products Available
Window
Refrigerator
Room Windows That Open
Ironing Amenities
Telephone
Blackout Curtains
Family Rooms
Security
Safety Chain And/or Latch On Doors Available
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Gift/souvenir Shop
Designated Smoking Area
ATM Or Cash Withdraw On Site
Laundry Services
Swimming & Soaking
Hot Tub/Whirlpool
Outdoor Pool
Transportation
Airport Shuttle
On-site Parking
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.4 /10

V. good

964 Reviews

Cleanliness
9.2
Facilities
8.3
Location
7.8
Service
9.2

Bruce

Solo Traveler

9.0

Breakfast room was clean and well stocked. I have been in some that are not well stocked and no attention to detail when preparing the food. There was an attendant that was verifying all areas were clean and stocked.

Nothing

July 2025

Peaches

Couple

10.0

Everything was wonderful. The room was clean bed was super comfortable and breakfast was great.

July 2025

julian

Couple

10.0

All of the staff was very professional not only with me, but I saw how they interacted with all of the hotel guest. Everyone was willing to help assist in whatever you needed including printing my boarding pass.

The toilet was a little to low.

July 2025

amanda

Group Traveler

10.0

Staff was so friendly at desk! Room was clean!!

Charging ports at night stand didn't work.

August 2025

kelley

Family with young children

10.0

Clean, spacious, welcoming, and great location

N/A

August 2025

Mark

Couple

9.0

Good location, very clean, very good breakfast.

all was great.

August 2025

Tiara

Couple

8.0

Breakfast was cool.and coffee was great

The beds were not what I expected ?

August 2025

Lynwood

Solo Traveler

8.0

Clean, very nice room, excellent location near the airport.

Digital key seemed to unlock the hallway door but it wouldnโ€™t open. The front desk staff told me โ€œoh, you have to pull the handle up instead of down.โ€ No horizontal door hand is pulled up to open. Then the digital key didnโ€™t recognize my room lock at all โ€ฆ so I had to go to the front desk to get a card key. All of this is at 1 AM and I just wanted to get into my room after a long day.

September 2025

Loretta

Family with young children

9.0

breakfast was awesome

I left my very special cup there and was told it wasnt there after we left

September 2025

Dawn

Group Traveler

10.0

Location was good. Close to the cruise port. Breakfast was adequate. Coffee was good.

The carts to bring in luggage. Worst design ever!!

September 2025

Vijay

Couple

2.0

Room has no body wash and lotion

Breakfast was pathetic.Bread was stale and it smell bad which was smelled rotten and employee working there was witness to that and he dumped that bread in the trash.Cookies on display was bad had whitish fungus.Oranges were old and 3 of them were rotton.

September 2025

Sue

Group Traveler

9.0

Location. Comfortable room. Breakfast. Friendly staff

Parking fees

September 2025

Kristin

Couple

9.0

The breakfast was excellent

September 2025

irasema

Family with young children

10.0

The entire enviroment was perfect

September 2025

Rex

Couple

10.0

Location, ease in entry and exit, convenient parking, excellent breakfast

No

October 2025

Carlos

Couple

10.0

Breakfast was fine. The timing was good.

Nothing

October 2025

Lovell

Couple

4.0

Location, shuttle to the airport

The carpets in the halls and in the room were dirty and smelled dirty.

October 2025

Donna

Solo Traveler

7.0

Clean room, comfortable bed, great customer service at the front desk, convenient to the airport, and the breakfast was delicious.

Coming out of our room, the hvac system had a terrible musty smell coming out of the vent in the hallway.

October 2025

Julie

Group Traveler

1.0

The beds were comfortable.

The Hotel was Unsanitary. Upon arrival there was hair in the bathtub and spots on the mirror. The counters next to the TV were sticky. We requested the bathroom be cleaned and when the cleaner wiped the counters next to the TV, she used the same rag as the one she cleaned the toilet with. Also, the coffee pot was full of water. I had no idea how long it was like that, so we did not make coffee in our room.

October 2025

Sheri

Couple

8.0

Shuttle service to the airport............

3 Homeless people in there Breakfast room at 6 am in the morning... didn't feel that suitcases & carry on were safe by the door out or eating table. Need security in the morning...too much for 1 gal..... at the front desk.........

October 2025

Tina

Couple

10.0

Yes it was clean and the food was delicious

October 2025

Kimberly

Couple

10.0

The hotel and the room was so clean. Breakfast was good too

N/A

November 2025

Timothy

Solo Traveler

10.0

Proximity to downtown.

The breakfast.

November 2025

Hollier

Family with young children

10.0

The hotel was clean. The person at the front desk was very pleasant when we checked in. The breakfast was fantastic. Nice variety of food.

Later on in the evening we needed some water and the man that was at the front desk was rude. He yelled at us that we couldn't get anything from the snack area because his system was down. That is fine but his tone could have been better towards us. Then we waited till he was done with a customer and he made us wait for like 5 minutes before acknowledging we were standing there. A statement of I'll be with you in a minute would have gone a long way. He did give us water, but he should have just given it to us in the first place.

November 2025

Danielle

Solo Traveler

10.0

Good breakfast, vlean and comfortable room, staff was nice, close to restaurants and shopping

Bed could of been alittle more comfortable it was kinda hard to sleep

November 2025

Terry

Solo Traveler

9.0

Location, Staff/Management/Breakfast

Room. My sinus was aggravated.

November 2025

Dorice

Family with young children

10.0

Excellent location for our needs, price met our needs, very clean, very comfortable, good breakfast, friendly staff!

Absolutely nothing!

November 2025

Lee

Couple

8.0

Great location

November 2025

Walter

Group Traveler

10.0

Very nice and clean

December 2025

Johnson

Couple

10.0

Friendly staff and very clean

NA

December 2025

Susan

Group Traveler

10.0

Everything from check in to check out was great!

No complaints at all!

December 2025

Hale

Couple

10.0

Staff was very friendly and helpful

December 2025

Adan

Couple

10.0

Everything from beginning to end.

N/A

December 2025

Frank J.

Couple

10.0

Friendly staff, clean rooms and they don't charge for parking

Put a little bigger trash can in the rooms!

December 2025

Iesha

Solo Traveler

10.0

That it was clean that anything that I needed they would get it to me. Also, the breakfast was really good.

That they charge $50 in incidental fee

December 2025

Rosa R.

Family with young children

9.0

I liked that the hotel was clean, especially the bathroom, since that was my first stop after checking in. The room was nice and comfortable. Breakfast had a lot of options, which I always love and appreciate. The location was good and was located close to everything.

I can't say there's anything that I didn't like.

December 2025

Annette

Couple

10.0

Clean & close to the airport with a shuttle back & forth too

December 2025

Tabatha

Group Traveler

8.0

Convenient to get to the airport and breakfast was good.

December 2025

Lawrence

Couple

2.0

Airport shuttle

Outdated

December 2025

Connie

Family with young children

8.0

Ariana the evening clerk and everyone for that matter were kind and friendly.

na

January 2026

S.

Couple

9.0

Good location, quiet in hotel...

It's kind of dirty in room ?

January 2026

Jerri

Family with young children

10.0

We stayed in several different hotels the front desk lady was very compassionate and so very kind will definitely go back when we are in the area

January 2026

Victoria

Family with young children

9.0

The breakfasts each morning were hot and delicious with a lot of variety and some healthy options like fresh fruit and yogurt. The food and dining areas were kept very clean. Our room was comfortable, quiet, spacious and VERY clean. Kudos to the cleaning crew! With blackout curtains, it was easy to rest and relax there. The bathroom had plenty of fresh towels and amenities like a hairdryer and small toiletries like soap and shampoo. The grounds and parking area were also attractive. The front desk staff we encountered, Allysia, Sondra and Shaquanda, were all wonderful. They were welcoming, professional and very helpful in getting our reservations straightened out and in providing directions. Sondra is particularly gifted in explaining driving directions to navigate the nightmare tangle of interstates around and through Jacksonville! Although we hope to never have to come through Jacksonville again, we highly recommend this hotel.

The hotel was set back behind other establishments on a service road that runs along a very busy thoroughfare. We had trouble finding it the first night. It was also disconcerting to have a $50 incidentals fee charged for each of the 3 nights we were there because of a couple of snafus with the booking arrangements. The staff explained these fees would drop off after 5-7 business days but there should be a way to make sure this fee is only charged once per stay. It would be nice if the breakfast hours were extended a bit for those who've been traveling and want to sleep a little later.

January 2026

Omayra

Family with young children

10.0

The entire stay was great and the staff was so accommodating and great customer service

January 2026

Carol

Couple

9.0

The staff was excellent.

January 2026

Lywanda

Couple

10.0

Great stay!!!

Nothing

January 2026

Whittney

Family with young children

7.0

The pool area was nice. The front desk was friendly and helpful. I like that you have two restaurants you could walk to by the hotel

Shortly after check in one of the elevators stopped working a lot of the guests had to use the steps or wait a long time for the one that did work. The breakfast options was what you would find at any other hotel nothing special. If you want to go to a beach itโ€™s like 30 minutes away.

January 2026

Kathy

Group Traveler

7.0

Location was great.

Pillows and bed too soft

January 2026

Jonathan

Solo Traveler

9.0

The location of the hotel was great! Near the airport (with airport shuttle available) and it is surrounded by restaurants and shopping close by.

January 2026

Lisa

Group Traveler

10.0

The room was clean, comfortable beds. Breakfast was excellent. It probably saved us 15$ each so in a way, that discounts your stay.

nothing

January 2026

Neal

Couple

10.0

The room was very clean and quiet. The bed was very comfortable. The TV worked well. The desk staff was busy with a lot of cruise people coming and going but they were very polite and accommodating. We really liked the availabillity of the coffee, tea, etc in the lobby. The Breakfast was free and warm with lots of variety. They provided take-out bags if needed. The hotel transport to and from the Airport was timely. We appreciated the staff giving us the number of a transport service to the cruise terminal - which we used coming and going! All in all, we look forward to our next trip to Jacksonville and staying at this hotel.

N/A - We had a great stay for the two nights we stayed - before and after our cruise. Will do it again!

February 2026

Melissa

Couple

8.0

Close to restaurants and shopping. Nice staff. Breakfast was nice.

February 2026

John

Couple

8.0

The breakfast was good the room was cozy i liked the tv set up

February 2026

Anonymous

Solo Traveler

9.0

Location comfort easy booking

TV went to a pay choice when I tried to watch free network news

February 2026

Garrett

Couple

10.0

Close to airport help full staff and free airport shuttle

I was kind of disappointed the hot to didnโ€™t work very well

February 2026

Michele

Solo Traveler

8.0

The staff was super friendly and very helpful

The fridge in my room was dirty and didn't really work. Could have been a little cleaner

February 2026

Fernow

Family with young children

1.0

The receptionist was very welcoming and nice

It was disgusting. The rooms smelt like smoke and mold. The whole place was grimy from top to bottom with stains on the walls/floors and the bathroom was not cleaned properly. The property was run down and not safe for a family.

February 2026

Downing

Solo Traveler

1.0

Comfortable bed

Roaches and spiders i wasn't going to comment but since you asked i do have pictures I needed a room for 3 February 26 but I chose a hotel without bugs!! I need another link to show the video of live bugs

February 2026

Chester

Couple

4.0

The location

The hotel is an older hotel and everything was low to the ground. The bed the toilet the tub was an older tub

February 2026

Deborah

Couple

10.0

Staff was wonderful and helpful, room was very clean and comfortable!

February 2026

Williams

Couple

10.0

I loved the pool and jacuzzi being available. The hotel was clean, good breakfast and friendly staff.

February 2026

Robert

Couple

9.0

Location, breakfast

February 2026

Cheryl

Couple

10.0

The room was large, clean, and fully equipped. Bed was comfortable.

February 2026

Stanley

Couple

5.0

Staff was pleasant. Coffee was good. Room was clean.

Bed was very uncomfortable. Felt like an old mattress. Sheets not snug to mattress. Pillows were terrible. Breakfast was lacking. No fruit. Oatmeal was very watery and tasteless. Coffee was good but that was the only thing. Left eating nothing but a stale blueberry muffin.

February 2026

sandra

Couple

8.0

price and breakfast

February 2026

Michael

Family with young children

10.0

We've stayed here many times and they never disappoint. The staff is always friendly and helpful. The rooms are clean and comfortable. The free breakfast is far better than most other hotels offering.

The breakfast seating area could be bigger. They were busy and seating was limited.

February 2026

Yvette

Group Traveler

4.0

The room was spacious and clean.

The toilet seats are very low to the ground. The mattress was hard as a rock. I was restless the entire night. The elevator was making a screeching sound when we riding in it. There was only one young lady working the buffet and she was doing her best to keep up with the food. They need one person to monitor the food once it has been put out and another one to cook the food, because there were people picking up the biscuits with their hands.

March 2026

Kara

Family with young children

10.0

Everything. I have no complaints.

N/A

March 2026

Jamie

Solo Traveler

10.0

I love the location. Did not partake in breakfast.

I wasnt too pleased with the loud/noisy guest who I had to ask several times to move aeay from my door. Their was alot of loud banging and slamming doors.

March 2026

Fagg

Couple

10.0

Location, price, cleanliness, staff

Nothing -everything was great.

March 2026

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