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Ocean Key Resort & Spa

Zero Duval | Key West, FLORIDA 33040, US
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Highlights
Front desk [24-hour]
Great for activities
Located in heart of Key West
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
24-Hour Front Desk
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Room service available

Ocean Key Resort & Spa - Key West

Lobby Renovations through February, 2026. Valued guests - We are excited to be redesigning our main entrance and adding a stunning new lobby with a bar and lounge that will overlook our marina. Work will be completed Monday to Saturday 8:30AM to 6:00PM.

Our Restaurant, Spa, Pool and Sunset Pier will be operating as normal. Overlooking the Gulf of Mexico, this luxury Key West resort and spa features an outdoor pool with gulf views. Free WiFi is provided at Ocean Key Resort and Spa.

On-site SpaTerre offers massage therapies, nail treatments, facials, and other spa services. The resort houses an on-site fitness center and fishing boats, jet skis, and glass-bottom boat tours are available. From spa baths and private balconies offering partial and full ocean views, rooms and suites at Ocean Key Resort come well equipped.

A coffee machine and a private bathroom are also featured. Enjoy dinner and dancing over the water at Sunset Pier or experience seafood paired with crafted cocktails at waterfront Hot Tin Roof. LIQUID Pool – Bar - Lounge serves cocktails and snacks.

Mallory Square plaza is 1 minutes’ walk as are the restaurants, bars, and entertainment of Duval Street.

Rooms Types
Island View Junior Suite room in Ocean Key Resort & Spa
Room Details
Island View Junior Suite
1 extra-large double bed, 1 sofa bed 55.74mΒ² Type: Quadruple
TV

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 Partial Ocean View Queen Room  room in Ocean Key Resort & Spa
Room Details
Partial Ocean View Queen Room
1 large double bed 32.52mΒ² Type: Double
TV

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Junior Suite with Partial Ocean View room in Ocean Key Resort & Spa
Room Details
Junior Suite with Partial Ocean View
1 extra-large double bed 55.74mΒ² Type: Quadruple
TV

Select dates to see prices

Ocean View King Suite room in Ocean Key Resort & Spa
Room Details
Ocean View King Suite
1 extra-large double bed 55.74mΒ² Type: Suite
TV

Select dates to see prices

Guest Score and Reviews
8.8 /10

V. good

270 Reviews

Cleanliness
8.7
Facilities
8.5
Location
9.1
Service
8.5

Katherine

Couple

10.0

Location, pool, restaurant and bar and the service

November 2021

David

Couple

10.0

Everything. Room was excellent, location was ideal, food was great, service was superb. Great hotel!!

Price was a bit extreme.

November 2021

Services & Facilities

Most popular facilities
Wheelchair accessible
24-Hour Front Desk
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Room service available
Room Service
Air Conditioning
Hair dryer
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Yoga Room
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Food Delivery
Poolside Bar
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Private Check-in/check-out
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Professional Cleaning Services
Body Thermometer Available
Staff Trained In Safety Protocol
Languages spoken
English
German
Polish
Russian
Spanish
Media & Technology
TV & Movies/Shows
Mobile App For Room Service
Free Wi-Fi
Outdoor Recreation
Fishing
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Closet
Air Conditioning
Hair Dryer
Shower
Heating
Mirror
Smoke Alarms
Fire Extinguishers
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Cashless Payment Available
Ticket Services
Concierge Services
Massage Services
Gift/souvenir Shop
Designated Smoking Area
Doorman
Spa Services
ATM Or Cash Withdraw On Site
Swimming & Soaking
Water Sports
Snorkeling
Diving
Hot Tub/Whirlpool
Indoor Pool
Outdoor Pool
Transportation
Parking Available (charges May Apply)
Valet Parking (charges May Apply)
Parking Available
Electric Vehicle Charging Station
Car Rental Available
Bicycle Rental (charges May Apply)
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: before 11:00

Front Desk Hours: 24/7

Internet

WiFi is available in all areas and is free of charge.

Parking

Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 15 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Property Surroundings

Zero Duval | Key West, FLORIDA 33040, US

Ocean Key Resort & Spa FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Yoga Room
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Food Delivery
Poolside Bar
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Private Check-in/check-out
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Professional Cleaning Services
Body Thermometer Available
Staff Trained In Safety Protocol
Languages spoken
English
German
Polish
Russian
Spanish
Media & Technology
TV & Movies/Shows
Mobile App For Room Service
Free Wi-Fi
Outdoor Recreation
Fishing
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Closet
Air Conditioning
Hair Dryer
Shower
Heating
Mirror
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Ironing Amenities
Telephone
Kitchenware
Toiletries Provided
Linens
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Cashless Payment Available
Ticket Services
Concierge Services
Massage Services
Gift/souvenir Shop
Designated Smoking Area
Doorman
Spa Services
ATM Or Cash Withdraw On Site
Laundry Services
Desk/workspace Available
Tour Services
Swimming & Soaking
Water Sports
Snorkeling
Diving
Hot Tub/Whirlpool
Indoor Pool
Outdoor Pool
Transportation
Parking Available (charges May Apply)
Valet Parking (charges May Apply)
Parking Available
Electric Vehicle Charging Station
Car Rental Available
Bicycle Rental (charges May Apply)
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.8 /10

V. good

270 Reviews

Cleanliness
8.7
Facilities
8.5
Location
9.1
Service
8.5

Katherine

Couple

10.0

Location, pool, restaurant and bar and the service

November 2021

David

Couple

10.0

Everything. Room was excellent, location was ideal, food was great, service was superb. Great hotel!!

Price was a bit extreme.

November 2021

Vicky

Couple

10.0

Location was perfect - short walking distance to everything.

No complaints.

December 2021

Marla

Couple

8.0

great vibe from all the hotel employees ! they work hard to please you !! great job and very friendly

some work being done on the property and can be noisy at times

December 2021

Tyson

Couple

1.0

the location

we were unable to get towels for every night we stayed even though we had it checked off on our card, had to chase down maids everyday. we tried relaxing by the pool and guests were taking their tops off. putting on the bathrobe in the room clumps of wig hair fell out. there was also water dripping from our ceiling for 3 nights (we couldn’t figure out why our towels were always soaked) in the bathroom told front desk on our way out for dinner and nothing was done. The second and third night was awful due to the fact we could not even go to the bathroom without water dripping literally on you. We checked out early after coming back from dinner and nothing was done, didn’t get a full refund, was not even offered an apology, wasn’t even offered if we wanted a room change… no one even came to check the room while we were out for dinner. very very disappointing… my husband and I both have been working in the industry as well it was like pulling teeth to get the time off for our anniversary. It is very very disappointing.

February 2022

Jeffrey

Couple

8.0

location and people

The facilities were clean but old, and somewhat worn.

February 2022

Jose

Couple

10.0

location, friendly staff, and clean

April 2022

Caitlin

Couple

9.0

That location was phenomenal and the staff so welcoming and efficient.

I don’t have one complaint.

April 2022

Karen

Couple

10.0

The location was perfect. Right on the water and within walking distance of all attractions.

May 2022

Teresa

Solo Traveler

9.0

Location and view are great. The rooms are pretty, beds comfy. Bathroom is large. Did I mention the view?! I like the old Key West style, this is not a modern decor

It is expensive. The jacuzzi tub could have used an upgrade, as it showed use (knobs, etc) parking is $35 per day, seems high

June 2022

Matt

Couple

7.0

not much except it was delivered but the bus boy actually entered our room on his own without us opening the door, major privacy violation

breakfast was not good, small portion, high prices, not great quality of food, would not do this again

June 2022

Tammy

Solo Traveler

10.0

Everything & all staff

nothing

July 2022

Jeff

Family with young children

10.0

Valet parking, bellman, super comfy beds, large rooms, perfect location beside Mallory Square. Walked straight out to sunset pier and watched the boats sail by.

Pool was being worked on.

August 2022

Stephanie

Couple

8.0

Location was fantastic Staff were very friendly and helpful

We hadn’t realised the pool was closed for refurbishment when we booked

August 2022

Izi

Family with young children

9.0

view, room, location, atmosphere

Local hotel staff could not support at 18:00 with information for where to rent speed boat early in the moning bacause we had short time in Key west. They said i had to wait until day after 10:30 for the concierrge which was too late for us For us it was critical and they didnt do the extra effort to provide us with an answer

August 2022

Chrisgopher

Couple

8.0

Location was fantastic and the room was very comfortable.

I wished I had planned better regarding the renovations.

September 2022

Diego

Couple

9.0

Nice waterfront resort hotel. Unfortunately no access to the sea from the hotel. Pool is a bit smaller than it looks on the pictures, but it does have nice views of the ocean. Walking distance to the many restaurants in the area. Room is very comfortable - ours had ocean view.

Our room was not ready when we arrived - around 2pm - although hotel seemed not full. Our sheets were wet. Had to ask for a change. Valet takes a while to bring the car to the front. Best is to call in advance.

December 2022

Itaymehl

Couple

6.0

The pool and location

Not modern, and reception service not as good

December 2022

Courtney

Couple

10.0

Absolutely the best place to stay in Key West! Our Junior Suite with partial ocean view was such a great room! We loved the pool and hanging out for the sunset next to the pool. The staff was exceptional all around the resort. We didn't eat at the restaurant, but all around Key West which was so walkable from Ocean Key. It was our second stay and we will be back again and again!

December 2022

Teri

Family with young children

10.0

the location

the interior is dated

December 2022

William

Couple

10.0

room service, jetted tub, location, view

lots and lots of hidden charges on a really high rate. take your wallet.

January 2023

Verified Hotel Guest

Couple

10.0

This hotel is quiet but around so many great locations in Key West and is located right in Mallory Square for the best sunset viewing. The staff is fantastic, rooms are spacious, and lots of pool space as well.

January 2023

Fred

Couple

10.0

beautiful and convenient to Duval

only complaint was bathroom toilet wasn’t flushing properly.

February 2023

Michelle

Couple

10.0

we sat on our balcony every evening for the sunset. we both loved it here. beautiful view and convenient location.

March 2023

Deibel

Couple

6.0

breakfast on the terrace was lovely, but mediocre food

inoperable shower head, no adequate light by bed to read by, one lamp only worked by plugging/unplugging from wall, etc. small things that added up (e.g., no automatic recharge for cells)

March 2023

Julianne

Couple

5.0

the location

no information provided in the room in written form describing hotel amenities and location and menu of restaurants

March 2023

tolomeo

Couple

8.0

Room location

They didn't clean our room for several hours later than promised.

April 2023

Sage

Couple

7.0

location, clean rooms, great pool

they put us in a cheaper room with only a partial ocean view.... but insist if was the right room. also the valet car system makes you wait way to long...... have been waiting for 20 minutes

June 2023

Melissa

Couple

6.0

Location was great

I thought it would be a little more upscale for what I paid.

July 2023

Susann

Couple

6.0

Hotel location was great and very central to everything. All the staff were all really nice. The food in the restaurant and pool side was also very good.

The room had a terrible damp smell but overall everything was pretty clean. I do have to say we did expected more from the hotel for the money they charge.

July 2023

Ellen

Couple

10.0

View was beautiful and loved the beach island look in the room and hotel . Exactly what I wanted to see

July 2023

Cynthia

Couple

10.0

Excellent customer service!

July 2023

Emil

Couple

8.0

April at the poolbar. Super service, superfriendly

September 2023

Grace

Family with young children

10.0

Perfect location

That our toilet didn’t work

September 2023

Lauren

Solo Traveler

8.0

The location was very convenient to many points of interest. The room was clean and well serviced.

The exterior was very dated (when I first saw it I questioned whether I was at the right place). The interior was clearly renovated and looked nice, but my shower and sink handles both came apart multiple times (shoddy products?).

January 2024

Ross

Business Traveler

9.0

Room service location as far as walking distance to everything

No

February 2024

Deena

Couple

10.0

Location, staff and amenities were wonderful!

February 2024

Tim

Couple

8.0

Location and cleanliness

I didn¿t like that junior suite says there is a whirlpool and bath spa and there was none of this in the suite. Also, there was fees the hotel charged that I felt should have came out of the original payment.

March 2024

April M.

Couple

9.0

Food and resort

Cost

March 2024

Brenda

Couple

8.0

Location and very clean

Less expensive

April 2024

Amanda

Couple

9.0

The location is great, especially for a quick getaway with friends. Staff was attentive and helpful and quick. We'd come back for a visit.

The bathrooms at the pool should be better monitored, as they were being used by a lot of people walking in off Duval Street or Mallory Square like a public restroom.

May 2024

Robert

Couple

9.0

We were right where the action starts. Close to Duval and the Docks.

We wanted Sunset facing view.

May 2024

Timothy

Couple

7.0

The room a/c was terrific and the staff were very friendly.

I thought the room was a little shabby, there was an electrical conduit coming away from the wall and paint missing is a couple of spots. It took an incredible long period for hot water to flow to the shower and the bathroom basin taps.

September 2024

Janet

Couple

7.0

Centrally located

We had renovations happening all through the day. It started before we left in morning and then still going on when we returned to shower and get ready for evening. We went off season and felt that we should have been at another part of hotel away from renovation noise. We were sent a text that our water would be off from 10 to 1 on one day due to renovations. It was expensive and markets as an upscale resort; however, we did not feel it presented this way.

September 2024

Robbins

Couple

10.0

Excellent location. Didn’t need our car once! Spectacular view. Front row to sunset every night! Staff was great. Super friendly and helpful. Nice restaurant with good food too!

November 2024

Patricia

Family with young children

10.0

Was here 1 night and had to leave do to a Death in my family. They were great about Forgaving 3 of my last days. It was a Great room and View. The staff was great. Going back next year. Love it.

November 2024

Anonymous

Couple

7.0

Great staff...location .room size

Pool area tiny...had to go to another floor to get ice! Roosters very loud. Lobby not much.

February 2025

Ken M.

Family with young children

10.0

Staff is excellent, very helpful and friendly. Rooms cleaned daily, and teardown service was excellent. Valet were prompt and courteous.

Window in bathroom shower to bed area. A little weird, but the blinds do not allow someone to see through the window.

March 2025

Christina

Couple

10.0

Loved the resort! Stepped out of the resort right onto Duval street. Everything is within walking distance. Very clean, amazing views, wonderful food, pool and cocktails were fabulous, service was spot on.

No complaints

March 2025

Ruth

Family with young children

7.0

Great location. Our suite was very well maintained and seemed to have be freshly painted, great views from our room across the sea, for a partial view very good, the air con loud, ear plugs a must. the hot Tin restaurant was good food. The welcome drink was small, and served at the weird bar in the corner rather strange, the staff very welcoming. The whole entrance lobby and area on the ground is underwhelming and basic and the bar in the corner lacks sophistication. It lets the hotel down and our hearts sank when we arrived. The pool far too small for the hotel the photos make it look much more impressive than it is. Valet parking, no other option, the guy that parked our car had to be pushed to bring our car to the front when we were leaving. Live music at the bar on the deck outside, when it got going after millions of sound checks was good and the place packed which made for a nice atmosphere. The staff gave us a late check out when asked twice which we appreciated.

April 2025

Oliver

Couple

10.0

Top motivated team, very friendly. The hotel location including the Pier is β€žThe Place to beβ€œ.

April 2025

Jill

Couple

10.0

Great location and quiet at night! Gorgeous views, beautiful rooms. The best front desk staff! Warm, friendly and professional. We were surprised with an ungrade from a gardenview room to a gorgeous oceanview room! Manager were amazing

April 2025

Diana

Couple

10.0

Everyone was very helpful and friendly.

May 2025

CRYSTAL

Couple

10.0

The Staff was so very kind and attentive to our needs

That you had to pay for even a bottle of water in the room after paying so much for that room

June 2025

Randye

Couple

4.0

Location was great, room was lovely, staff was friendly.

We had to walk through a parking garage to get to an elevator to get to our room; we had no maid service the last two days we were there. Maid showed up at 9am while we were getting g dressed, even though I requested noon -2:30, and never came back. Hotel was very expensive for what they offered.

June 2025

Stephany

Couple

10.0

EVERYTHINGGGGG WAS AMAZING !!

October 2025

joseph

Couple

10.0

Room was great. View was amazing.

Facility under construction Street got flooded at entrance

November 2025

Dominic

Couple

10.0

This hotel was incredible from the moment we arrived. Friendly staff, beautiful scenery, and amazing accommodations from dining to poolside view.

November 2025

James

Family with young children

6.0

In room restaurant service

Noise from construction and roosters

January 2026

Jason

Couple

10.0

Clean hotel, very friendly staff

January 2026

Cameron

Couple

4.0

Size of the room was fantastic.

Not being aware of the massive construction project going on. Paying extra for a large room with a balcony that we could not use or enjoy.

February 2026

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