Comfortable Accommodations Rooms feature air-conditioning, private bathrooms, city views, and modern amenities including free toiletries, streaming services, and work desks. Exceptional Facilities Guests enjoy a rooftop swimming pool, fitness center, sun terrace, restaurant, and bar. Additional services include a lounge, business area, and electric vehicle charging station.
Prime Location Located in Miami city center, the hotel is an 18-minute walk from Lummus Park and 0.9 mi from Bayfront Park Station. Miami International Airport is 6.
8 mi away. Guest Satisfaction Guests appreciate the convenient location, attentive staff, and impeccable room cleanliness.
Internet facilities
Bathtub
Pay-per-view channels
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Sauna
Toaster
Game console - PS2
Game console - PS3
Game console - Nintendo Wii
Additional bathroom
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Privacy curtain
Access to private pool
Transfer shower
Select dates to see prices
Standard King Room
1 extra-large double bed
24.62mยฒ
Has window
Type: Double
Room all facilities
Internet facilities
Bathtub
Pay-per-view channels
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Sauna
Toaster
Game console - PS2
Game console - PS3
Game console - Nintendo Wii
Additional bathroom
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Privacy curtain
Access to private pool
Transfer shower
Room Description:
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room has parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.
Room Details
Queen Room with Two Queen Beds
2 large double beds
25.55mยฒ
Type: Double
Internet facilities
Bathtub
Pay-per-view channels
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Sauna
Toaster
Game console - PS2
Game console - PS3
Game console - Nintendo Wii
Additional bathroom
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Privacy curtain
Access to private pool
Transfer shower
Select dates to see prices
Queen Room with Two Queen Beds
2 large double beds
25.55mยฒ
Has window
Type: Double
Room all facilities
Internet facilities
Bathtub
Pay-per-view channels
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Sauna
Toaster
Game console - PS2
Game console - PS3
Game console - Nintendo Wii
Additional bathroom
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Privacy curtain
Access to private pool
Transfer shower
Room Description:
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit has 2 beds.
Room Details
King Room
1 extra-large double bed
25.55mยฒ
Type: Double
Internet facilities
Bathtub
Pay-per-view channels
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Sauna
Toaster
Game console - PS2
Game console - PS3
Game console - Nintendo Wii
Additional bathroom
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Privacy curtain
Access to private pool
Transfer shower
Select dates to see prices
King Room
1 extra-large double bed
25.55mยฒ
Has window
Type: Double
Room all facilities
Internet facilities
Bathtub
Pay-per-view channels
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Sauna
Toaster
Game console - PS2
Game console - PS3
Game console - Nintendo Wii
Additional bathroom
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Privacy curtain
Access to private pool
Transfer shower
Room Description:
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit offers 1 bed.
Room Details
Guest room, 1 King, Skyline view, High floor
1 large double bed
25.83mยฒ
Type: Double
Internet facilities
Bathtub
Pay-per-view channels
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Sauna
Toaster
Game console - Xbox 360
Game console - PS2
Game console - PS3
Game console - Nintendo Wii
Additional bathroom
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Privacy curtain
Access to private pool
Transfer shower
Select dates to see prices
Guest room, 1 King, Skyline view, High floor
1 large double bed
25.83mยฒ
Has window
Type: Double
Room all facilities
Internet facilities
Bathtub
Pay-per-view channels
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Sauna
Toaster
Game console - Xbox 360
Game console - PS2
Game console - PS3
Game console - Nintendo Wii
Additional bathroom
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Privacy curtain
Access to private pool
Transfer shower
Room Description:
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Guest Score and Reviews
8.0/10
V. good
315 Reviews
Cleanliness
7.5
Facilities
7.5
Location
7.7
Service
8.4
Geovanni
Family with young children
10.0
Very Clean! Modern! Great Location!
Not really any complaints
October 2023
Justin
Family with young children
8.0
Location nice pool we did not take advantage of modern design
Valley parking kind of complicated additional charge and only parking option. Believe was 75 dollars a night.
November 2023
Services & Facilities
Most popular facilities
Closed-caption TV
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Air Conditioning
Hair dryer
Shower
On-site parking
More Amenities
Accessibility
Closed-caption TV
Non-slip Grab Bar Available
Facilities For Disabled Guests Available
Lever Handles On Door Available
Accessible Parking
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Food Delivery
Vending Machine
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Seating Area
Non-Smoking Rooms Available
Sanitation Procedures
Contactless Check-in/out
Daily Disinfection
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hygiene Certification
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Spanish
Media & Technology
TV & Movies/Shows
Wi-Fi Available (charges May Apply)
Outdoor Recreation
Golf Course
Room Amenities
Cleaning Products Available
Safety Deposit Box
Closet
Air Conditioning
Hair Dryer
Shower
Coffee/tea Maker
Bathrobes
Room Towels Provided
Heating
Wooden/Parqueted Flooring
Smoke Alarms
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
Services and Conveniences
Daily Housekeeping
Currency Exchange Service
Wake Up Call
Cashless Payment Available
Xerox/fax In Business Center
Invoices
Laundry Services
Desk/workspace Available
Convenience Store
Swimming & Soaking
Pool With View
Outdoor Pool
Transportation
Valet Parking (charges May Apply)
On-site Parking
Car Rental Available
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 16:00
Check-out:before 11:00
Front Desk Hours: 24/7
Internet
No internet access available.
Parking
Private parking is possible on site (reservation is not needed) and costs USD 40 per day.
Pets
Pets are allowed on request. Charges may be applicable.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Check-in begins at 16:00 and check-out can be done until 11:00.
Interesting place to explore in close proximity to the Hotel are Miracle Mile, Miami Convention Center, HistoryMiami, Miami Art Museum, Historical Museum Southern Fla, Miami Art Museum Of Dade County Association Inc, Historical Museum of South Florida, Metro Mall, Government Center Station, S Fl Ctr Theog Studi and others.
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hygiene Certification
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Spanish
Media & Technology
TV & Movies/Shows
Wi-Fi Available (charges May Apply)
Outdoor Recreation
Golf Course
Room Amenities
Cleaning Products Available
Safety Deposit Box
Closet
Air Conditioning
Hair Dryer
Shower
Coffee/tea Maker
Bathrobes
Room Towels Provided
Heating
Wooden/Parqueted Flooring
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Ironing Amenities
Telephone
Alarm Clock
Kitchenware
Blackout Curtains
Toiletries Provided
Linens
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
Services and Conveniences
Daily Housekeeping
Currency Exchange Service
Wake Up Call
Cashless Payment Available
Xerox/fax In Business Center
Invoices
Laundry Services
Desk/workspace Available
Convenience Store
Swimming & Soaking
Pool With View
Outdoor Pool
Transportation
Valet Parking (charges May Apply)
On-site Parking
Car Rental Available
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.0/10
V. good
315 Reviews
Cleanliness
7.5
Facilities
7.5
Location
7.7
Service
8.4
Geovanni
Family with young children
10.0
Very Clean! Modern! Great Location!
Not really any complaints
October 2023
Justin
Family with young children
8.0
Location nice pool we did not take advantage of modern design
Valley parking kind of complicated additional charge and only parking option. Believe was 75 dollars a night.
November 2023
Martin
Family with young children
9.0
Location was ideal for what I had to accomplish
November 2023
0413211549
Business Traveler
6.0
location great ...
- The rail was noisy ,
- air-con was very noisy .
- fees daily charge $50to spend on the Bar
November 2023
Elizabeth
Family with young children
2.0
Bad customer service. Room rate increased 160 when I extended my stay for one night. Same room, same bed and the charge to extend was 160 more than the previously booked 2 night stay. Very little help at the front desk. Customer service desk could not book the extended stay- had to do it on line. I expect more from an AC Marriott. Very unhappy with how no one could help or reduce price for an extended day. Customer service said prices change daily according to occupancy. The hotel was not fully occupied. Will not recommend this hotel to anyone.
November 2023
Esmerelda
Family with young children
4.0
Alex from the front desk was very helpful.
The Front Office Manager was very rude and the charged me twice, had to call daily for solution and team not helpful.
November 2023
Felipe
Group Traveler
7.0
Location was great. Room/bath and bed clean and good.
a) During my 5 night stay, in two ocassions the room was not made by 6 pm. although I have been out almost all day. I had to ask the front desk for the room to be cleaned at that hour. b)The breakfast buffet only had the option of hard eggs. I had the breakfast included in the booking rate and front desk did not advice we had to have paper tickets to show we had breakfast included. Not a good system. Several guest had problems undestanding the paper ticket system. c) Although I booked payment in hotel, my credit card was charged the whole amount in advance before arrival ( not good).
November 2023
Michael
Couple
10.0
Great location and nice rooms. Reasonably priced for Brickell!
December 2023
Randi
Family with young children
3.0
Clean enough
Rude staff
Not as advertised
We did not get a a cot as requested
Tiny rooms
Double charged
December 2023
Torreece
Family with young children
5.0
The bed and bathroom.
Everything except the bed and bathroom .
December 2023
Botagoz
Family with young children
8.0
I liked the property, location was quite comfortable!
The staff was quite helpful, we forgot some staff, Alexis Silva helped us a lot! Thanks to him.
The air conditioning was quite noisy, had to switch it off. Maintenance guys couldnโt do anything
December 2023
Lazo
Business Traveler
10.0
Perfect location, comfortable room, nice and clean.
Nothing worth mentioning
January 2024
Anastasiya
Family with young children
7.0
Hotel smelled very nice and bedding was clean.
That pool was only allowed to be used for 15 minutes. And I did not like $25 daily fee. I did not know what to use my $25 credit for and ended up losing it.
Also did not like that heat would turn off at night and we woke up every morning in a cold room.
January 2024
Aya
Couple
7.0
The rooms are spacious and modern , and the location is really good , walking distance to a lot of places
Two days after I checked out my card was charged and amount from the hotel without my permission and they havenโt informed me which has unacceptable, and so many unreasonable charges when checking out as well, even though this made the experience of the hotel from a 10 to 4
January 2024
Maximo
Group Traveler
4.0
Decor. Clean
Staff. Had to wait for 3 people to pay at check out. Got charged double and triple. Had to call 1 month after to get my money back. Still waiting for the manager to call.
January 2024
Alejandra
Solo Traveler
7.0
Nice location, very close to Brickell City Center and many restaurants in the zone.
Nice staff that helped me with my Amazon packages.
The Air conditioner was noisy and despite I turn it off it came back every time
January 2024
DโAnna
Group Traveler
5.0
Nice location
The room was small. There wasnโt a dresser. I couldnโt up pack my clothes I was living out of my suitcase.
March 2024
William
Couple
6.0
reception very helpful, Hotel modern & in good location
Price & but very surprised to find 2 sets of era plugs in room as hotel right next to high level tram / subway why would hotel not install correct noise dampening windows over suppling earplugs very diposisnetd & not good sleep
April 2024
Leonardo
Solo Traveler
9.0
Great location in Brickell area. Walking distance to shops, restaurants and banks if needed.
Nice and new hotel with friendly staff. Room size above norm for this kind of hotel.
Gym is too small for a hotel this size (wich is also in a shared building with Element hotel).
May 2024
Robert
Group Traveler
10.0
Good location
N/A
May 2024
ANGELINE
Family with young children
10.0
Very clean and updated
Was happy with everything
June 2024
Paul
Solo Traveler
8.0
Excellent facilities. Pool was great. Location perfect.
I was charged extra money on my bank account after checking out. No idea why. I contacted hotel but as of now no one replied. Very disappointing
July 2024
jada
Group Traveler
8.0
The location of the hotel is perfect! The breakfast they offered was buffet style with many meat and vegetarian options.
The ac is very loud.
July 2024
Christoper
Business Traveler
6.0
Location and Valet TEam
Iron did not work and burned my slacks. Key did not work one night. Phone in room did not work and I ended up getting calls fro an hour 1 night and the front desk did nothing except deny they were not calling me.
July 2024
Paula
Family with young children
10.0
The rooms were very clean, well-kept, and spacious. Exceeded our expectations.
The front desk were helpful, most especially Benjie, who greeted us on the first day. He was friendly, accommodating, and so pleasant to interact with.
August 2024
ALK
Solo Traveler
8.0
Cleanliness and my room location.
Entrance is small and hard to stop. No one to help with luggage. Lobby is on the sixth floor. Elevators are confusing because itโs two different properties.
August 2024
Cheryl
Family with young children
8.0
The front desk staff was friendly, professional and knowledgeable. The room was very clean and located in walking distance to everything.
We were told there was going to be live music at the pool and there was no music. The process with valet parking was a little stressful. We had to wait quite awhile to bring us our car after checking out. They only had 1 person working at that time.
August 2024
Felicia
Couple
5.0
Great location breakfast only a few items not a big menu
I was not told of the security hold equal to your room plus $100. Spent nearly $700 for a one night stay! Was only told $100 hold. Completely misleading please beware. The hold is well over a week after your stay please beware .
September 2024
Soraya
Solo Traveler
9.0
safe and convenient location. The pool and food at the bar were amazing. Stuff is lovely and very polite.
The stuff could improve communication among themselves.
September 2024
Karen
Family with young children
5.0
The breakfast
The room is too small for two adult family members not married. Not enough room for luggageโs and the bathroom barn door doesnโt give enough privacy for sound
September 2024
Maite
Family with young children
7.0
The hotel is located near Brickell City Center, which has plenty of restaurants and things to do.
The area around the hotel felt safe, with supermarkets, pharmacies, shopping, and dining within walking distance.
The gym is well equipped.
Breakfast was the same during my 6-night stay and the cleanliness of the room could have been a lot better, the air conditioning did make a lot of noise and the blackout never shut completely.
September 2024
Shellie
Group Traveler
10.0
Great location . Staff was excellent! Especially Melissa who gave lots of helpful
Information about the area and hotel.
Loved the property
September 2024
Kuyan
Group Traveler
10.0
Great location
N/A
September 2024
Roxana
Group Traveler
8.0
Facilities, location, amenities.
That they charged incidental fees and other items and was pretty confused about certain charges until someone finally explained it thoroughly. And the travel fees charged $25 per day and then getting a credit to use, was weird too.
September 2024
Mary
Couple
10.0
Itโs in a perfect location. Very safe I was walking around at 2 in the morning
Breakfast was horrible 68 dollars for French toast for two!
October 2024
Mustafa
Group Traveler
8.0
I did not get breakfast.
Pay extra car parking plus tip.
October 2024
Marie-Pierre
Couple
8.0
The staff and the fact that the hotel is newer
Exaggerated parking fee ($50), not having full bottles of water (for a $---/night room), not having wine glasses in the room and options to purchase any in the room. Bad coffee machine. The experience is mitigated - such an expensive room with no service.
December 2024
Tracy
Couple
6.0
This hotel is in a great location to access the Brickell neighborhood bars, restaurants and shopping. It felt safe and was generally a pleasant experience.
Although the staff were friendly, the hotel was completely understaffed. The same receptionist manned the front desk until late at night and was there early the following morning as well. She was the only staff at the desk at all times we were there. This is unfortunate for a hotel of this size and it cause delays in service even though the staff member was wonderful.
The hotel breakfast buffet was $25 and was pitiful-the equivalent of the free breakfast at a Hampton Inn.
January 2025
karen
Couple
1.0
this rip you off
January 2025
Tatiana
Family with young children
9.0
Location, clean and great staff.
Bed pillows
January 2025
Kim
Group Traveler
1.0
Horrible customer service. Be aware Alejandra Castillo canceled my reservation by sending me a bullying email she canceled my reservation without giving me a heads up. I call the 1-800 Marriott phone number & file a complaint just to find out Alejandra Castillo lied about canceling my room. Do not stay at this location find another hotel that values their customers. Alejandra Castillo, seek coaching on how to address Marriott valuable customers.
Horrible Customer service by employee Alejandra Castillo
January 2025
Joylynn
Couple
10.0
Very nice property, shopping and restaurants 5 minutes walking.
February 2025
Marcela
Business Traveler
9.0
Great location, very comfortable rooms (amazing bed) and very friendly and helpful staff.
The gym could be better.
February 2025
Rene
Couple
7.0
The hotel is clean and modern. The public areas are very nice. The eating facilities are beautiful and the food was excellent for a tapas place, which was all that we needed.
The location is noisy due to the elevated train going by all night. The finishes were very basic and the vinyl flooring was glued properly to the floor so it made noise when we walked on it in the middle of the night, which made getting a good night's sleep even more difficult between the trains and the flooring.
February 2025
jaime
Family with young children
8.0
The pool and bar.
The fridge was too small and there was no microwave.
March 2025
Leyla
Family with young children
9.0
The staff is really friendly and helpful.
Location is amazing.
Rooms were clean.
March 2025
Hilda
Family with young children
10.0
Great location, near restaurants and bars, the staff were really nice and helpful. We loved it!
April 2025
Triverio
Couple
4.0
Location was cool not far from places I wanted to visit the most
I did not like the customer service I was double charged for my state with no immediate resolution. Also, the manager JJ provided Little to no clarity about unknown charges that I was charged for. stilll disputing this days after my vacation.
April 2025
Mcdaniel
Group Traveler
10.0
I always stay at AC hotels always a beautiful place loved the views from my hotel room was very clean and comfortable I definitely will stay here again. Hotel was right in the center of everything!
April 2025
James
Couple
10.0
I absolutely loved it โ 5 out of 5! The AC Hotel Miami Brickell is stylish, modern and impeccably maintained. From the moment I walked in, everything felt thoughtfully designed and very clean. The ambiance is sleek yet welcoming, and the overall vibe is sophisticated without being stuffy. The hotelโs location is unbeatable. Situated at 115 SW 8th Street in the heart of the chic Brickell neighborhood, itโs directly across from Brickell City Centre, offering easy access to premier shopping, dining and nightlife options.
The standout for me was the rooftop pool area. Itโs a beautiful, relaxing space with great city views. The pool itself is pristine, and I loved lounging in one of the stylish cabanas. The pool bar was a huge plus โ perfect for grabbing a cocktail or light bite while enjoying the Miami sun. It truly elevated the entire experience and gave the hotel a luxurious, resort-like feel.
June 2025
Ameer
Solo Traveler
1.0
Some of the staff were amazing ( Deborah, Dylan and Joe)
Internet is not working
They donโt clean the room even after couple requests
Elevator is horrible, one is out of service and i have to wait 15 mins to go down
Insect in the cheese in the breakfast
Cheap breakfast
I was obliged to pay 30 $ each day and its not mentioned in booking
Do you need more ?
June 2025
zubair175
Family with young children
9.0
Good hotel with a convenient location.
July 2025
Gabriela
Couple
10.0
Al!!! Amenities were great, staff was excellent and so kind. Location was perfect. Everything we planned for our stay
We had to call for getting our room clean. Last night we stayed housekeeping didnโt go.
July 2025
Antalicia
Group Traveler
7.0
The location was great. Hotel was quiet
The bathroom needed to be cleaned better. The beds were hard! The food and drinks I ordered were expensive and the food was not good. Prepare to pay extra fees when you check in. WiFi is not included unless you book directly through their website.
July 2025
Tanya
Solo Traveler
10.0
Very nice property , I love the pool snd decor of the room and hotel .
August 2025
Shamisha
Group Traveler
10.0
The bartender was great and I love the goodie bags that was giving to me!
Breakfast wasnโt included and there is no handicap ramp to get on to the building
August 2025
Sagi
Couple
10.0
Clean, close to the center , front desk was very welcoming and answered any question,
August 2025
Damian
Couple
10.0
Tell me I sent you something, beautiful scenery. Grateful, everything was amazing. Thank you for making my fiances 30th birthday special
August 2025
Richards
Solo Traveler
9.0
Loved the bars and rooms very comfy and spacious
Breakfast area.
August 2025
Samuel
Family with young children
9.0
Pool area was beautiful
Breakfast
September 2025
Andrea
Couple
9.0
Breakfast was good, but expensive.
Cost of meals.
October 2025
MH
Family with young children
7.0
Hotel was very new and modern
The bed sheets were disgusting, stained and dirty. Breakfast bar was awful. Very disappointing
December 2025
Raul
Couple
10.0
Great location, great rooftop bar
December 2025
Eugenia
Group Traveler
6.0
Clean and spacious
Staff not so pleasant
January 2026
Faithful
Couple
2.0
Bed comfy cleaners but it was spot as to bed bug on the bed
The lobby wasnโt friendly and they wasnโt welcoming to black passengers but was to other people
January 2026
Valerie
Family with young children
6.0
Customer service was not good at check in.
Female at check out made up for rude staff at check in.
Room smelt like urine and was not cleaned properly.
January 2026
Maldonado
Couple
7.0
The location.
I had paid for breakfast and they didnโt give it. I am still waiting for a response on this non compliance.
January 2026
David
Couple
9.0
Liked the location and the hotel. Made use of the free shuttle within 1 mile to get to our dinner reservation.
February 2026
Davenport
Couple
6.0
I liked being in the center of everything.
The first room I got was dirty and had blood on the curtains and they switched me to another room. The other room that we switched to was very outdated and old. The leather had statins and it was the not worth what I paid for.
May 2026
MaQuinta
Couple
10.0
How nice and helpful the staff was. A bonus was the Greek salad and pineapple mojito at the evening restaurant
There was a party on the floor right above us which I believe was the pool deck. The noise was loud and didnโt end until 1 or 2 in the morning. I think there should be a cutoff time for the โroudinessโ when itโs during the times guest are using trying to get some rest
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