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Hilton Garden Inn New Orleans French Quarter/Cbd

821 Gravier Street | New Orleans, LOUISIANA 70112, US
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Hilton Garden Inn New Orleans French Quarter/Cbd - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of New Orleans
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi

Hilton Garden Inn New Orleans French Quarter/Cbd - New Orleans

Featuring guestrooms equipped with all the latest technologies as well as friendly service, this hotel is surrounded by some the most famous attractions in New Orleans, including the French Quarter. The Hilton Garden Inn New Orleans-French Quarter/CBD is located in the center of the city's business district. This location places guests within walking distance to sites such as the legendary Bourbon Street.

The historic St. Charles Avenue street car is seconds away and offers easy access to many areas of the city. After a long day, enjoy views of the city from the rooftop swimming pool or relax with some music on in-room MP3 compatible radios.

With in-room microwaves and refrigerators as well as an on-site restaurant and convenience store, every stay at the French Quarter Hilton Garden is sure to be enjoyable.

Rooms Types
King Room room in Hilton Garden Inn New Orleans French Quarter/Cbd
Room Details
King Room
1 extra-large double bed 32.52mยฒ Type: Double
Dishwasher Internet facilities Video games Towels/Sheets (extra fee) Pay-per-view channels TV Walk-in closet Fax Hairdryer Wake-up service/Alarm clock Game console - PS3 Refrigerator Desk Shared bathroom Sitting area DVD player

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Queen Room with Two Queen Beds room in Hilton Garden Inn New Orleans French Quarter/Cbd
Room Details
Queen Room with Two Queen Beds
2 large double beds 32.52mยฒ Type: Quadruple
Dishwasher Internet facilities Video games Towels/Sheets (extra fee) Pay-per-view channels TV Walk-in closet Fax Hairdryer Wake-up service/Alarm clock Game console - PS3 Refrigerator Desk Shared bathroom Sitting area DVD player

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One-Bedroom King Suite with Sofa Bed room in Hilton Garden Inn New Orleans French Quarter/Cbd
Room Details
One-Bedroom King Suite with Sofa Bed
37.16mยฒ Type: Suite
Dishwasher Internet facilities Video games Towels/Sheets (extra fee) Pay-per-view channels TV Walk-in closet Fax Hairdryer Wake-up service/Alarm clock Game console - Xbox One Game console - PS3 Refrigerator Desk Shared bathroom Sitting area Free toiletries DVD player

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King Room with Accessible Tub - Mobility Access room in Hilton Garden Inn New Orleans French Quarter/Cbd
Room Details
King Room with Accessible Tub - Mobility Access
1 extra-large double bed 32.52mยฒ Type: Double
Dishwasher Internet facilities Video games Bathtub Towels/Sheets (extra fee) Pay-per-view channels TV Walk-in closet Fax Hairdryer Wake-up service/Alarm clock Game console - PS3 Refrigerator Desk Shared bathroom Sitting area DVD player

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Guest Score and Reviews
8.0 /10

V. good

1526 Reviews

Cleanliness
8.4
Facilities
8.6
Location
8.8
Service
8.5

Anonymous

Couple

9.0

The location and staff

The lobby location was different

November 2025

Elsa

Couple

6.0

Closer to the French quarters and others attractions

Not vaccumed while we were there, could not get a hold of the front desk several times that I called in the evening. The TV was not working properly, maintenance came told us they would replace the cable box, it was not done.

November 2025

Services & Facilities

Most popular facilities
Wheelchair accessible
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Room Service
Air Conditioning
Hair dryer
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Food Delivery
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Free Face Masks
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Outdoor Recreation
Golf Course
Room Amenities
Cleaning Products Available
Room Service
Safety Deposit Box
Air Conditioning
Hair Dryer
Microwave
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Telephone
Kitchenware
Family Rooms
Security
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Invoices
ATM Or Cash Withdraw On Site
Laundry Services
Convenience Store
Tour Services
Swimming & Soaking
Outdoor Pool
Transportation
Valet Parking (charges May Apply)
On-site Parking
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: before 11:00

Front Desk Hours: 24/7

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Private parking is possible on site (reservation is not needed) and costs USD 46 per day.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Property Surroundings

821 Gravier Street | New Orleans, LOUISIANA 70112, US

Hilton Garden Inn New Orleans French Quarter/Cbd FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Food Delivery
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Free Face Masks
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Outdoor Recreation
Golf Course
Room Amenities
Cleaning Products Available
Room Service
Safety Deposit Box
Air Conditioning
Hair Dryer
Microwave
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Telephone
Kitchenware
Family Rooms
Security
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Invoices
ATM Or Cash Withdraw On Site
Laundry Services
Convenience Store
Tour Services
Swimming & Soaking
Outdoor Pool
Transportation
Valet Parking (charges May Apply)
On-site Parking
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.0 /10

V. good

1526 Reviews

Cleanliness
8.4
Facilities
8.6
Location
8.8
Service
8.5

Anonymous

Couple

9.0

The location and staff

The lobby location was different

November 2025

Elsa

Couple

6.0

Closer to the French quarters and others attractions

Not vaccumed while we were there, could not get a hold of the front desk several times that I called in the evening. The TV was not working properly, maintenance came told us they would replace the cable box, it was not done.

November 2025

Lauren

young couple

5.0

Location. Friendly staff.

The king beds aren't real king beds. They are "European Kings" which is roughly 10 inches smaller than a US King. VERY disappointed, as this is not advertised. Room was beat up. Carpet stains. Stains on wall. Water rings on wood furniture. Poor layout.

November 2025

Charis

Family with young children

9.0

The area was easy to navigate and employees were friendly.

It says the pool is heated, but the water was too cold to swim. Very disappointing after a long day of walking, we were looking forward to soak in the pool. It is an older hotel, so there are dings and stains. But clean.

November 2025

Margaret

Family with young children

8.0

The staff was awesome. The food was great but no one never came to the room to check the tub. Overall 8. It was very convenient to our area that we were going to.

Just that they never came to check the tub.

November 2025

Armstrong

young couple

2.0

The proximity to bourbon street

There was human feces in the stairwell inside the hotel, lights looked like they'd been punched in, in the hallway. There was a homeless man hanging at the pool literally all night.

November 2025

Armstrong F.

Couple

2.0

The proximity to bourbon street

There was human feces in the stairwell inside the hotel, lights looked like they'd been punched in, in the hallway. There was a homeless man hanging at the pool literally all night.

November 2025

Sanchez

young couple

10.0

We loved it . It was really nice and comfortable. We were very happy and truly enjoyed our stay.

Nothing big, but we couldn't find a paper or pen, had to go down to the front desk.They were very helpful and kind.

December 2025

Jeffrion

Couple

10.0

Property was in the right location didnโ€™t have to work far

Because the room I was supposed to get somebody still was using it

December 2025

Tamara

young couple

1.0

Ended up not staying

Location

December 2025

Gebhard

Couple

10.0

The staff was so friendly & helpful, the location was perfect!

The only complaint would be the elevators were slow!

December 2025

Monica

Solo Traveler

8.0

The convenience!

December 2025

Elizabeth

Couple

3.0

The location

Being stuck on elevator for 2hrs and missing plan activities with friends.

January 2026

Allison

Family with young children

4.0

Location and 24 hr market

The safe didnt work and the bathtub drain was clogged/needed manual draining.

January 2026

Billy

Family with young children

10.0

The hotel was very clean. The staff were very friendly and helpful. This hotel is a great place to stay, very easy path to Bourban Street.

January 2026

Yumin

Solo Traveler

9.0

Staff's fast and kind help for my asking

January 2026

TAMARA

Couple

1.0

Ended up not staying

Location

January 2026

Yanilda

Solo Traveler

10.0

Amazing service. I was only here for 2 nights but the staff was the best!

January 2026

Mildred

Couple

3.0

over all everything was ok

it was suppose to have been two queen siz bed but they were not it was two full size, and toilet was too low to the floor and the air condition was not working to good because during the night it would get so hot in the room.

January 2026

Bartz

Couple

10.0

The location and the rooms were nice

Beds could be better.

January 2026

Renee

Business Traveler

1.0

Close to French Quarters

You have to pay $50 for valet parking, the room had old Goodwill-looking furniture that was broken. There were hardly any channels. The front desk was not friendly.

January 2026

Shawn

young couple

8.0

Location was good

Na

February 2026

Christine

Solo Traveler

1.0

Breakfast was pretty good , self parking was pretty efficient

Loud , a/c wasn't working / took me a day to get moved to a new room bc all rooms sold out so I had to sleep in a hot room all night , frat boy stayed on the same floor so they were beating on random doors

February 2026

Cassandra

Couple

9.0

The room was very clean

That the traffic was so bad in front of the hotel it took 15-20 mins just to get out the garage

February 2026

Frederick

Group Traveler

1.0

The Breakfast was the only thing I liked.

I did not like that the property manager woke me up at 7am to tell me that we do not have reservation for the room. They came by 3 times and told me that we had to leave. The guy who they sent did not have a badge or uniform on so my family thought we were being robbed. After they figure out that we had reservations they gave us another room as an upgrade but I later found out that the card we left for incidentals was charged $1,380.40. The next morning I went to see why and the manager would not come to help us with the situation until I called my aunt on the board of Hilton to get a refund. My family was scared the whole weekend the staff had little but nothing to say to us after everything - we were afraid of them getting back at us - revenge. It was not a very good stay. Staff was rude.

February 2026

Joseph

Couple

7.0

Walking distance to most places we wanted to visit.

The hotel allows alot of vagrants to hang directly out front at night smoking weed.

February 2026

Sheila

Couple

8.0

Location was very close to canal and bourbon

Pool was very small

February 2026

Sonia

group

5.0

Great friendly staff and good facilities, comfy beds.

Most stained carpets I have ever seen. Disgusting in and outside the rooms. Otherwise everything was clean and convenient. Fast but loud lifts we could hear constantly in our room. Thin walls, as there was a corridor and room between us and the lifts. Our other room heard everything from their neighboring room.

March 2026

Andreia

review category business travellers

8.0

Very good breakfast options and convenient dinner

Room smell , like cigarettes

March 2026

Carter

young couple

8.0

The hotel staff was friendly and the room was beautiful. The 3 rd party valet was horrible ,rude,disrespectful and ruined my door. The brown skin skinny girl with wavy hair was rude and disrespectful and so was the brown skinned thick dude with curly hair. They are a 3 rd party valet parking so they donโ€™t care about your experience. They also use the customers cars to go to the store

The valet parking 3 rd party vendor

March 2026

Capri

young couple

10.0

The location was perfect and the staff was very friendly and helpful.

There wasnโ€™t anything I didnt like

March 2026

Toni

young couple

3.0

They over charged me for things I didnโ€™t buy

March 2026

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