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Hilton New Orleans Riverside

2 Poydras St | New Orleans, LOUISIANA 70130, US
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Hilton New Orleans Riverside - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of New Orleans
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Air conditioning in public area
Room service available
Room Service

Hilton New Orleans Riverside - New Orleans

Comfortable Accommodations Hilton New Orleans Riverside in New Orleans offers family rooms with air-conditioning, bathrobes, and free toiletries. Each room includes a work desk, TV, and off-site services. site location, room cleanliness, and restaurant.

Dining Experience The traditional restaurant serves American, Seafood, and Cajun Creole cuisines with vegetarian options. Guests can enjoy lunch and dinner in a welcoming ambiance. Leisure Facilities The hotel features a sauna, sun terrace, fitness room, and outdoor seating area.

Additional amenities include a lounge, beauty services, and a minimarket. Prime Location Located 14 mi from Louis Armstrong New Orleans International Airport, the hotel is near attractions such as the Aquarium of the Americas (4-minute walk) and Morial Convention Center (9-minute walk).

Rooms Types
Deluxe King Room room in Hilton New Orleans Riverside
Room Details
Deluxe King Room
1 extra-large double bed 29.73mยฒ Type: Triple
Internet facilities Video games Pay-per-view channels Telephone Walk-in closet Fax Oven Hairdryer Toaster Wake-up service/Alarm clock Privacy curtain Refrigerator Shared bathroom Sitting area

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Standard Queen Room with Two Queen Beds room in Hilton New Orleans Riverside
Room Details
Standard Queen Room with Two Queen Beds
2 large double beds 29.73mยฒ Type: Quadruple
Internet facilities Video games Pay-per-view channels Telephone Walk-in closet Fax Oven Hairdryer Toaster Wake-up service/Alarm clock Privacy curtain Refrigerator Shared bathroom Sitting area

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Deluxe Queen Room with Two Queen Beds room in Hilton New Orleans Riverside
Room Details
Deluxe Queen Room with Two Queen Beds
2 large double beds 29.73mยฒ Type: Quadruple
Internet facilities Video games Pay-per-view channels Telephone Walk-in closet Fax Oven Hairdryer Toaster Wake-up service/Alarm clock Privacy curtain Refrigerator Shared bathroom Sitting area

Select dates to see prices

Standard King Room with Roll-In Shower - Disability Access room in Hilton New Orleans Riverside
Room Details
Standard King Room with Roll-In Shower - Disability Access
1 extra-large double bed 29.73mยฒ Type: Triple
Internet facilities Video games Pay-per-view channels Telephone Walk-in closet Fax Oven Hairdryer Toaster Wake-up service/Alarm clock Privacy curtain Refrigerator Shared bathroom Sitting area

Select dates to see prices

Guest Score and Reviews
8.5 /10

V. good

1479 Reviews

Cleanliness
8.5
Facilities
8.1
Location
8.8
Service
8.3

Charlene

Group Traveler

3.0

I liked that there was a second sink in an area separated by a door.

I didn't like that someone opened our looked door using a key while we were asleep in bed. I had the safety latch on. So, the perpetrators were not able to enter the room further.

October 2025

Christopher

Solo Traveler

10.0

Excellent location, and great service.

The resort fee. I donโ€™t feel like I got any added value. It was just a needless up-charge.

October 2025

Services & Facilities

Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Air conditioning in public area
Room service available
Room Service
Family Rooms
On-site parking
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Activities & Things to do
Entertainment Services
Table Tennis
Fitness Activities
Fitness Center
Squash
Tennis Court & Equipment
Food & Drinks
Individually-wrapped Food Options
Restaurant(s)
Coffee Shop
Food Delivery
Vending Machine
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Contactless Check-in/out
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
Vietnamese
Filipino
English
Italian
Spanish
Media & Technology
Internet Access (charges May Apply)
Wi-Fi Available In Public Areas (charges May Apply)
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Kitchenware
Family Rooms
Security
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Gift/souvenir Shop
ATM Or Cash Withdraw On Site
Laundry Services
Convenience Store
Tour Services
Swimming & Soaking
Outdoor Pool
Spa/sauna
Transportation
Valet Parking (charges May Apply)
On-site Parking
Car Rental Available
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: before 11:00

Front Desk Hours: 24/7

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in the hotel rooms and charges are applicable.

Parking

Public parking is possible on site (reservation is not needed) and costs USD 50 per day.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. People no matter the age stay for free when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Property Surroundings

2 Poydras St | New Orleans, LOUISIANA 70130, US

Hilton New Orleans Riverside FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Activities & Things to do
Entertainment Services
Table Tennis
Fitness Activities
Fitness Center
Squash
Tennis Court & Equipment
Food & Drinks
Individually-wrapped Food Options
Restaurant(s)
Coffee Shop
Food Delivery
Vending Machine
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Contactless Check-in/out
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
Vietnamese
Filipino
English
Italian
Spanish
Media & Technology
Internet Access (charges May Apply)
Wi-Fi Available In Public Areas (charges May Apply)
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Kitchenware
Family Rooms
Security
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Gift/souvenir Shop
ATM Or Cash Withdraw On Site
Laundry Services
Convenience Store
Tour Services
Swimming & Soaking
Outdoor Pool
Spa/sauna
Transportation
Valet Parking (charges May Apply)
On-site Parking
Car Rental Available
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.5 /10

V. good

1479 Reviews

Cleanliness
8.5
Facilities
8.1
Location
8.8
Service
8.3

Charlene

Group Traveler

3.0

I liked that there was a second sink in an area separated by a door.

I didn't like that someone opened our looked door using a key while we were asleep in bed. I had the safety latch on. So, the perpetrators were not able to enter the room further.

October 2025

Christopher

Solo Traveler

10.0

Excellent location, and great service.

The resort fee. I donโ€™t feel like I got any added value. It was just a needless up-charge.

October 2025

Ana

Couple

5.0

They help us to find another location because they overbooked the hotel.

They overbooked the hotel. We arrived there and there was no room for us. We had to stay in another hotel making very inconvenient all the check in experience.

October 2025

Brittany

Couple

7.0

Was a wonderful place

First night stay was wonderful. Went down to extend the stay the lady was rude. And we didnโ€™t get any room service when we stayed two nights

October 2025

K

Couple

10.0

Location and the beds are comfortable

The bathroom needs updating

October 2025

Wyatt

Couple

10.0

Staff was amazing

November 2025

Leuray

Family with young children

10.0

This hotel is located in a great area for walking and sightseeing downtown New Orleans.

N/A

November 2025

Robinson

Family with young children

10.0

Very Comfortable!

I love the Property!

November 2025

Silvia

Couple

10.0

River View and the festive decorations throughout the hotel

December 2025

Roaming D.

Group Traveler

7.0

The Hilton is located in a prime spot at the edge of the French quarter, on the Mississippi river. Rooms are spacious and the amenities what you expect from a Hilton. Otherwise a very standard stay. Picked for the relative closeness to the convention center. (Mind you other close options that are very comparable if not better are available)

The hotel is in need of a bit of a refresher. Lifts/Elevators are openly accessible (no room card needed) and look dated/worn out. Some things are clearly worked on (such as the "lobby"). The breakfast buffet is quite pricey and I would say with the rare exception would not be good value.

December 2025

Eric

Couple

9.0

Location, lobby, food and drink options

December 2025

Bailey M.

Couple

9.0

Everything was great

The elevators need some maintenance, me and my boyfriend got stuck one of them, and the doors wouldnt open for us to get out, and it went down to the last floor on its own it was a very scary experience

December 2025

Hubert

Family with young children

10.0

Location, close to French Quarters

Toilet was too low

December 2025

Justice

Family with young children

1.0

The location was phenomenal.

The generator went out and only one side of the hotel was working, which resulted in everyone using 1 elevator, which was a major problem. Valet was about a 2 block walk across train tracks, which we were still paid for and it was a huge inconvenience.

December 2025

Tonja

Unknown

10.0

The convenient location and overall quiet stay.

While it was on the pricier side with valet, food, and tips, we were prepared and had anticipated covering those expenses.

December 2025

Dickerson

Couple

8.0

Great location, nice room.

The telephone didn't work in our room.

January 2026

Candace

Family with young children

10.0

Great location to both see family across the water and enjoy being a tourist. The hotel is also just good quality overall.

January 2026

Wayne

Couple

10.0

It was very close to the cruise terminal and connect to a retail indoor mall.

Nothing at all.

January 2026

Megan

Family with young children

7.0

Super close to the port and loved you didnโ€™t have to walk outside to get to it

Breakfast was a little pricey but guess thatโ€™s what you get for location and town your in

January 2026

Ty

Solo Traveler

8.0

close to cruise ship

What the hell is an urban destination charge of $25.00. Didn't I already pay enough for only one person in a room. Sales tax $3.75 and tourism assessment $.63. Enough is enough!!!!1

February 2026

ROGER

Couple

7.0

room and view

after paying almost 500.00 per night, it's unacceptable to be charged 80.00 per nigh for parking in a overflow lot a block away.

February 2026

Mida

Couple

5.0

Close to the casino

It was on the 5th floor,I wanted something closer to the ground.

February 2026

Rabalais

Group Traveler

6.0

The location of the hotel was walkable to major attractions. It was in a safe area.

The room had a terrible smell and was dirty. Check in process was lengthy. They tried to charge us double for a destination fee. When I asked what the destination fee was for they informed us of a few amenities including a daily $10 food/drink voucher and $20 laundry service. Had I known this at check-in we would have used it. The staff needs to communicate the use of this fee better.

February 2026

lisa

Family with young children

10.0

Close to all the Mardi Gras parades, easy parking and casino

February 2026

Dennis

Couple

10.0

It was great

February 2026

David

Couple

8.0

Location and comfort

Very rude employees (only meant a couple that were helpful) little on the expensive side to be treated that way

February 2026

Ostrander

Solo Traveler

9.0

Check in was wonderful, staff support was excellent overall. The room was very clean and there was no mold.

March 2026

Pravinchandra

Couple

7.0

Good location close to riverwalk

The Key to the room stopped working frequently. We would have to go back to the front desk to get new keys. Finally they sent the maintenance.

March 2026

Jones

Couple

8.0

Were not satisfied with our room and hotel changed to a more acceptable room

March 2026

Jessica

Family with young children

10.0

Clean and Quiet with Excellent service. Breakfast Buffet was the best. Definitely will return!

March 2026

LN

Family with young children

5.0

The hotel was in a great location.

Everything was overpriced.

March 2026

Lyn

Solo Traveler

9.0

The location on the river was great just wish the street car 49 was not out of service during our visit. HVAC was great since we like the room a little cooler at night.

Nothing. It offered far more than we could enjoy during our short stay. Minor comments are a noisy bathroom exhaust fan. Itโ€™s coated in dust and out of balance. The refrigerator compressor is a little noisy.

March 2026

Zyran

Solo Traveler

4.0

It was nice

No micowaves

March 2026

Sharonda

Couple

9.0

This was my second time staying here. I love the location and the friendly staff.

March 2026

Marvin

Couple

9.0

Location and the cleanliness

The wait at check-in, I did understand it was Madi Gras but it was slow

April 2026

Tara

Solo Traveler

10.0

Friendly and professional staff. Clean facility and great location. This is the only hotel that I will stay at while in New Orleans. It is near the Mall and riverfront.

I did not like how the guests came to the food area for breakfast wearing hair bonnets, pajamas, and or house shoes. There should be a dress code. It's disgusting to have bedroom clothes around the food. That's very unsanitary.

April 2026

debbie

Group Traveler

10.0

We loved everything

There wasn't anything that we didn't like

April 2026

James

Couple

10.0

Close to the port

Breakfast not included

April 2026

Alan

Couple

10.0

Staff was exceptional... Room was great.. Perhaps a microwave would hv been nice, but not an issue...

All good

April 2026

Bryan

Couple

10.0

How clean everything was.

No

April 2026

Roy

Couple

10.0

IT'S PROXIMITY TO THE FQF, THE PARK AND CANAL/ROYAL STREETS.

NO

April 2026

L

Solo Traveler

8.0

Location right on the Riverwalk and streetcar stations was perfect. Bed and linens were super comfy. Pool was chilly but pleasant.

I wish I'd gotten the corner room with two windows. Didn't get my free water bottles.

April 2026

Johnson

Solo Traveler

10.0

Located near lots of entertainment!

N/A

April 2026

Kristen

Couple

10.0

It was very upscale and within walking distance to the French Quarters

N/A

April 2026

Tricia

Couple

10.0

This hotel was very nice and in an excellent location, especially for those getting on cruise ships!

No

April 2026

Ruth

Solo Traveler

10.0

Everything!

May 2026

Torkwase

Solo Traveler

10.0

Very convenient location to cruise port

May 2026

Waltenberry

Group Traveler

10.0

Room was large and beautiful.

Price of the room was very expensive. It was more than I expected.

May 2026

Heidi

Couple

9.0

Nice spacious room and convenient to restaurants

May 2026

Makeasha

Couple

7.0

The room design was really nice. Modern and up to date. The bed was comfy. We left our ring int he room and was able to quickly get back in to retrieve.

Noisy - I could hear the guest through the walls. Was not aware there was a resort fee. Parking fee was very expensive in my opinion.

May 2026

THAO

Solo Traveler

10.0

Clean and friendly service

Nothing

May 2026

ASHLEY

Couple

10.0

close to an event we were attending. secure parking garage on site. felt safe. very friendly staff.

I feel the price was a little steep, but for safety it was okay.

May 2026

DeAnidra

Solo Traveler

10.0

The hotel was close to everything

May 2026

Jennifer

Family with young children

9.0

Excellent location. Quiet rooms.

May 2026

Kremeshia

Couple

10.0

Clean, friendly staff

N/A

May 2026

Aleska

Family with young children

5.0

Location. Room size. Very quiet. Old but well maintained. Concierge service offered good advice. Overlooks the water.

Very small bathroom. $50 daily for poorly engineered parking. Old property. Drago's tasted like a tv dinner; was disappointing. No luggage cart unless you valet. Path to the Convention Center needs improvement. Housekeeping doesn't speak English well.

May 2026

Dinesh

Family with young children

10.0

Location, room and amenities

May 2026

Pat

Family with young children

5.0

Lovely 1st and second floors. It was a good location for the Tall Ships. Nice views from our room of the river and some of the ships. Very nice breakfast buffet.

I reserved two rooms but was told I only had one. Took some convincing for them to find it. Had to wait an hour past check-in for second room. Acted like they were doing me a favor. Check-in agents rude, acted like they didn't want to help us. My daughter got stuck trying to leave the parking deck because her key was not correctly formatted which almost made us miss a reservation. She swiped her card for a $90 charge to get out. If the check-in agents were trained never to smile or be hospitable, then the training was a success.

June 2026

Anterial

Group Traveler

10.0

BED so comfortable

I hate all the dang fees done through booking.com. rather than Hilton rewards. Why 1000 dollars charge to a 400 room. Lucky my husband was with me. The other 18 friends did not have this issue

June 2026

Bonnie M.

Couple

9.0

Staff, location and room were great. Comfortable beds. CLEAN! CLEAN! CLEAN! And just minutes to the cruise terminal was very convenient. Will stay at Hilton Riverside every time we are in New Orleans.

We self park and did not like how dark the parking area is. Did not feel safe.

June 2026

Gerry

Couple

6.0

Breakfast was great. The breakfast buffet was a little expensive ($32 per person). The room was comfortable and the view was excellent. The staff was exceptional.

We had to park in the overflow area (employee parking lot) and had to walk all the back to the hotel with luggage. If we're paying $50 for parking at least give us a shuttle to get back and forth.

June 2026

Jordan

Family with young children

10.0

Excellent in all respects

Main pool closed with no warning

June 2026

Lesslye

Couple

10.0

Conveniently located to French Market

Nothing

June 2026

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