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Fairfield Inn & Suites by Marriott New York Manhattan/Times Square South

338 West 36th Street | New York City, NEW YORK 10018, US
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Highlights
Front desk [24-hour]
Great for activities
Located in heart of New York City
Excellent room comfort & quality
Most popular facilities
Free Breakfast
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi
On-site parking

Fairfield Inn & Suites by Marriott New York Manhattan/Times Square South - New York City

Comfortable Accommodations Fairfield Inn & Suites by Marriott New York Manhattan/Times Square South in New York offers spacious rooms with city views. Guests enjoy free WiFi, a bar, and a elevator for easy access. Convenient Facilities The hotel features a 24-hour front desk, concierge service, business area, and outdoor seating.

Additional amenities include a minimarket, luggage storage, and full-day security. Dining Options A continental, American, and buffet breakfast is available. The bar provides a relaxing space for guests to unwind.

Prime Location Located in the city center, the hotel is an 8-minute walk from Macy's and close to attractions such as the Empire State Building and Madison Square Garden. LaGuardia Airport is 7.5 mi away.

Guest Favorites Guests appreciate the public transport options, comfortable beds, and spacious rooms.

Rooms Types
Queen Room with Two Queen Beds - Non-Smoking room in Fairfield Inn & Suites by Marriott New York Manhattan/Times Square South
Room Details
Queen Room with Two Queen Beds - Non-Smoking
2 large double beds 24.15mยฒ Type: Family
Internet facilities Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Shared bathroom Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Sauna Toaster Barbecue Game console - PS3 Game console - Nintendo Wii Additional bathroom Adapted bath Roll-in shower Bottle of water Fire extinguisher Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Free spa access Free gym access Access to private pool Transfer shower

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King Room - Non-Smoking room in Fairfield Inn & Suites by Marriott New York Manhattan/Times Square South
Room Details
King Room - Non-Smoking
1 extra-large double bed 20.9mยฒ Type: Double
Internet facilities Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Shared bathroom Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Sauna Toaster Barbecue Game console - PS3 Game console - Nintendo Wii Additional bathroom Adapted bath Roll-in shower Bottle of water Fire extinguisher Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Free spa access Free gym access Access to private pool Transfer shower

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Queen Room with Two Queen Beds - Non-Smoking Accessible room in Fairfield Inn & Suites by Marriott New York Manhattan/Times Square South
Room Details
Queen Room with Two Queen Beds - Non-Smoking Accessible
2 double beds 25.08mยฒ Type: Quadruple
Internet facilities Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Shared bathroom Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Sauna Toaster Barbecue Game console - PS3 Game console - Nintendo Wii Additional bathroom Adapted bath Roll-in shower Bottle of water Fire extinguisher Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Free spa access Free gym access Access to private pool Transfer shower

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Executive King Room - Non-Smoking room in Fairfield Inn & Suites by Marriott New York Manhattan/Times Square South
Room Details
Executive King Room - Non-Smoking
1 extra-large double bed 24.15mยฒ Type: Family
Internet facilities Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Shared bathroom Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Sauna Toaster Barbecue Game console - PS3 Game console - Nintendo Wii Additional bathroom Adapted bath Roll-in shower Bottle of water Game console - Xbox One Fire extinguisher Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Free spa access Free gym access Access to private pool Transfer shower

Select dates to see prices

Guest Score and Reviews
8.4 /10

V. good

2251 Reviews

Cleanliness
8.0
Facilities
7.8
Location
9.1
Service
7.8

Claudiu

Couple

10.0

I think you cannot get a better hotel in that area and it was very affordable. We have a very good stay here, a good breakfast and a very alive and youtfull athmosphere

Nothing that I can mention.

April 2026

Kelsi

Group Traveler

9.0

Good location. Kind staff. Clean rooms. Good breakfast

April 2026

Services & Facilities

Most popular facilities
Free Breakfast
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi
On-site parking
More Amenities
Accessibility
Visual Aids Braille/Tactile Signs
Facilities For Disabled Guests Available
Food & Drinks
Free Breakfast
Bar
Food Delivery
General
24-Hour Front Desk
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Professional Cleaning Services
Staff Trained In Safety Protocol
Languages spoken
English
Media & Technology
Free Wi-Fi
Room Amenities
Cleaning Products Available
Safety Deposit Box
Smoke Alarms
Fire Extinguishers
Kitchenware
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Cashless Payment Available
Concierge Services
Invoices
ATM Or Cash Withdraw On Site
Laundry Services
Convenience Store
Transportation
On-site Parking
Car Rental Available
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: before 12:00

Front Desk Hours: 24/7

Internet

WiFi is available in all areas and is free of charge.

Parking

Public parking is possible at a location nearby (reservation is not possible) and costs USD 50 per day.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 13 years old stay for free when using an existing bed. You haven't added any cots. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Property Surroundings

338 West 36th Street | New York City, NEW YORK 10018, US

Fairfield Inn & Suites By Marriott New York Manhattan/Times Square South FAQs

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All Amenities
Accessibility
Visual Aids Braille/Tactile Signs
Facilities For Disabled Guests Available
Food & Drinks
Free Breakfast
Bar
Food Delivery
General
24-Hour Front Desk
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Professional Cleaning Services
Staff Trained In Safety Protocol
Languages spoken
English
Media & Technology
Free Wi-Fi
Room Amenities
Cleaning Products Available
Safety Deposit Box
Smoke Alarms
Fire Extinguishers
Kitchenware
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Cashless Payment Available
Concierge Services
Invoices
ATM Or Cash Withdraw On Site
Laundry Services
Convenience Store
Transportation
On-site Parking
Car Rental Available
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.4 /10

V. good

2251 Reviews

Cleanliness
8.0
Facilities
7.8
Location
9.1
Service
7.8

Claudiu

Couple

10.0

I think you cannot get a better hotel in that area and it was very affordable. We have a very good stay here, a good breakfast and a very alive and youtfull athmosphere

Nothing that I can mention.

April 2026

Kelsi

Group Traveler

9.0

Good location. Kind staff. Clean rooms. Good breakfast

April 2026

Tomas

solo traveller

8.0

Place in the city!

Breakfast, Looks like big chaos, No vegetables, small food selection.

April 2026

Tarrin

Couple

8.0

Fantastic hotel, very clean and quite spacious for the city. Great breakfast with plenty of seating, wonderful staff and helpful concierge. Location is great, short walk to the subway on 34th street. Easy walk to Times Square and theaters. Wonderful staff!

April 2026

Kent

Solo Traveler

5.0

Friendly staff; Great location.

The AC was not working during my stay. Their handyman came fix it for 4 times but still not cool enough for the room. The front desk staff offered me $100 refund for the inconvenience. Because I booked the room via booking, so he asked me to contact booking for final refund. When I contact booking after my stay, the customer service from booking said there were no any notes from the hotel regarding to the refund. In the end, booking was very kind to process the refund anyway. The hotel not only didn't provide basic facility I need but also didn't keep the promise to do the refund. What a terrible experience with this hotel. Won't stay here again.

April 2026

Stephanie

Couple

10.0

Welcoming staff, clean rooms and lobby/dining spaces.

April 2026

Erin

Group Traveler

1.0

Didnโ€™t stay there

Our flight got cancelled and we messaged the property through booking.com that we were going to drive and they shouldnโ€™t cancel our rooms, but they did and then they were full. The phone number did not work.

April 2026

Alejandro

family with young children

7.0

Great location. Very friendly and welcoming staff.

The breakfast is really not good at all. Poor quality, poor choices. We ended up going to a restaurant. The room for 4 people is extremely small. No space for the luggage or to organize the clothes.

May 2026

Gg

solo traveller

7.0

Great location and friendly staff. Although the breakfast was fairly basic, it was available until 11 AM and consistently restocked. I especially appreciated that there were no unnecessary checks by staff at the entrance, which created a welcoming sense of trust for guests. The lobby was spacious and lively, with everything you might need conveniently available, including food, drinks, assistance with tours, and Broadway show tickets.

1) The duvet covers were open-end style with no buttons or zipper, meaning the duvet sits loosely between two sheets. It became messy during sleep, exposed the duvet, and felt unhygienic. We asked reception for normal closed duvet covers and were told they understood and would arrange it. When we returned later, nothing had been changed. A different staff member then said it was the first time hearing this complaint/about such covers and while he tried to help, the final suggestion was that we buy some at Target, which is surprising for a $300+ per night hotel. 2) The fixed shower head with no handheld hose, making it difficult to shower without getting your hair wet. It felt like usability and different guest needs (esp those of women) were not considered. 3) Breakfast was very basic and uncreative, with little variety and little to no changes during the stay.

May 2026

Brittinay

Couple

8.0

Breakfast and Space

N/A

May 2026

Vibhor

Solo Traveler

7.0

The air conditioner was faulty and despite constant back and forth, it still couldn't be fixed.

May 2026

Nicola

young couple

8.0

Hotel was close to Times Square, very clean and staff helpful.

We had been led to believe that our car parking fee was in with our hotel stay but it wasnt so this was a shock when we got the car back and they charged us a lot of money.

May 2026

Dora

young couple

9.0

Really good breakfast for America.

Windows cannot open.

May 2026

Marliez

Couple

1.0

It was so hot. The air conditioning did not work.

It was so hot. The air conditioning did not work.

May 2026

Arthvr_

solo traveller

3.0

The proximity to times square.

Room was incredibly small for a very high price. Nailclippings next to the bed. The breakfast was free but had no nutritional value, very crowded and had way too few seating options. Of the few times we ate here, twice we took our food to our room to be able to sit. During our stay they changed their internal systems and tried 4 times to automatically charge our card with a seemingly random amount again. There was no communication about it at all, except an annoyed front desk worker explaining the situation after we asked about it.

May 2026

Agustin

young couple

9.0

The staff is great. Geoffrey (or Jeffrey) was super friendly!! Thereโ€™s also staff to arrange broadwayโ€™s tickets. Breakfast is good!

May 2026

Robert

Couple

10.0

Great location, beautiful views of the cit from our room. Front desk staff is professional.

No concerns, everything was wonderful

May 2026

Kathleen

family with young children

10.0

CITY FACING ROOM, GREAT LOCATION, IMCLUDED BREAKFAST, GREAT GYM

PILLOWS

May 2026

Anthony

Couple

10.0

Our room was superb and the shower was the best!! The hotel was centrally located and everything was just so close and accessible.

May 2026

Alison

solo traveller

8.0

Hotel was clean and staff were friendly and efficient. Perfectly located for most of the major attractions.

Room was a little small but think that is the norm for New York. However, there was only one tiny closet for 2 people to share for hanging clothes and no drawer storage at all so we had to live out of our suitcases. Breakfast hot food very basic and minimal choice and Breakfast room not big enough as difficult to find a seat unless you ate after 9.30am.

May 2026

Yuki

Family with young children

8.0

Located in the heart of Manhattan, the hotel was very convenient for sightseeing. The staff were friendly and the breakfast buffet was deliciousโ€ผ๏ธŽ

The room was a bit small and the shower splashed water everywhere.

May 2026

Wayne

solo traveller

8.0

Nice place in great location. Breakfast was great.

They only had two lifts. Check out time people were waiting hakf an hour to get in the lift to go down to leave.

May 2026

John

young couple

7.0

Great location close to Madison sq gdns which is where we needed to be , think the promotion of the property should read Times Square area as it is a good walk to TSq

The dining facilities were poor , I donโ€™t think a supposedly 4* hotel should have such poor facilities, the breakfast buffet was below average served by using plastic unusable cutlery and thin plastic plates , the variety of food on offer was also of a low standard

May 2026

Dianne

group

9.0

Liked it! Great location close to everything, but much quieter than Times Square which we appreciated. Good sound insulation. Friendly staff. Our room with two queen beds (with quality mattresses)was large by NYC standards. Good buffet breakfast and free wine or beer happy hour if you are a Bonvoy member.

Only issue was having to get our room cards revalidated more than once.

May 2026

Marianne

young couple

8.0

Room was clean and modern. Location good.

Pillows too hard. Cleaners took the cups from our room but didn't replace them. Check in took a long time.

May 2026

Shannon

solo traveller

1.0

The property is nice, the breakfast was good

I paid for a night, but my flight was canceled. When I got there at 8 oโ€™clock the next morning, they would not let me check in for several hours, even though I had paid for that time. I had called repeatedly and left messages to let them know that I would be checking in this morning instead of last night. I really needed a shower. It was a miserable waste of time.

May 2026

Argueta

young couple

10.0

The staff were very understanding and helpful, and also the room itself was great.

Small but the tv quality is kinda meh but thatโ€™s not too big of a deal.

May 2026

April

family with young children

9.0

The location was convenient, with access to a multitude of restaurants and stores nearby.

The bed was a little too hard, yet the pillows were too soft and mushy. This prevented me from sleeping soundly.

May 2026

Kenneth

group

10.0

The breakfast was outstanding. I particularly liked the cold cuts and the pastries.

The layout of the room was a bit awkward.

May 2026

Fried

young couple

9.0

The hotel's location, staff, and our room were all terrific. Our room and bathroom were very clean and comfortable. We look forward to staying at the Fairfield Inn & Suites by Marriott New York Manhattan/Times Square South in the future!

May 2026

Jeanne

young couple

7.0

Our room was fairly big and the bed was comfortable. I liked that our room had a couch where we could sit and relax. They also had a nice gym and staff were kind and friendly.

The carpet in the room was dirty.

May 2026

Alan

review category business travellers

3.0

The hotel itself was comfortable if somewhat chaotic even by NYC standards but my trip was ruined by what they subsequently did.

I left the keys to my house in the safe in the room. Several attempts to contact the hotel including phoning them several times went unanswered. Two weeks and one day later I get an email saying they've found my keys and if I click on the link they'll courier them to me. I clicked on the link and they want to charge me $274 to courier keys that weigh perhaps 100 grams to the UK. That's outrageous. As is the fact they ignored me for over 2 weeks before finally responding. Very poor service made worse by a blatant attempt to profit off my misfortune. Not impressed. I'll boycott all Marriott hotels for a few years after this. Let's compare that lost revenue to the 274 you tried to chisel me for.

May 2026

Eli

solo traveller

7.0

The location is good. The staff is also good.

terrible water pressure breakfast needs to be more varied

May 2026

Pat

review category business travellers

6.0

Lots of restaurants nearby , comfortable bed

Noisy and dirty area , reception is awful it looks like an hostel rather than a 4 stars hotel, room is too small and they cleaned the room at 8 pm so when I came back from work I could not have a shower. Also there was a very loud noise in the room from the A/C (even if you turn it off!).

May 2026

Kimberly

group

7.0

Good location. Close to subway. Varies choices for breakfast. Friendly staff.

Our bathroom light kept blinking on and off. Asked them to send someone to fix but they never did. Our last night there we only had light over shower that was working

May 2026

Gb17

solo traveller

7.0

Good location, fair price compared to general fares in the city. Has lots of small commodities inside and the room is new.

The elevator was a problem, especially in the morning you can wait even 10 minutes before managing to get on. The room is a bit small so there was barely any space to open the luggage.

May 2026

Tamar

solo traveller

8.0

Location, amenities

Too crowded and short staffed to handle the influx of guests. Didnโ€™t like that my room wasnโ€™t cleaned until the afternoon bc of the shortness in staff.

May 2026

Tomรกs

young couple

9.0

Location, beds, pillows, staff

Breakfast in disposable plates/cuttlery

May 2026

Natalee

family with young children

8.0

Room was clean, very well laid out with a nice sized bathroom, and very quiet. We were next to the elevator and were worried we'd hear it all night-we heard nothing. Had a great view looking downtown. Location was very convenient to subway and Penn Station, and easily walkable to almost everything in midtown Manhattan. Breakfast was basic for how big the hotel is but provided a good quick start to the day.

Check in and check out took more time than expected. At peak times, the lines for desk assistance almost went out the door. Elevator wait times could also be upwards of 5/10 minutes.

May 2026

Jane

solo traveller

8.0

Staff very helpful and friendly. Room was lovely and comfy and big. Location was good.

Needed more lifts to go to the main floors, sometimes you were waiting for over 5 minutes then you found lift completely full so you had to wait for next one. Breakfast so busy whatever time you came down for it. Never got a place in dining area, had to eat it in the foyer every day.

May 2026

Lisa

solo traveller

10.0

Easy check in, good base exploring NY

June 2026

Christopher

young couple

7.0

Location was good

Lifts were very busy at breakfast time and the restaurant was very busy we struggled to get a seat a few times

June 2026

Brittany

family with young children

10.0

The staff! They are so kind and helpful. The daily breakfast is also wonderful.

N/A

June 2026

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