299 Madison Avenue | New York City, NEW YORK 10017, US
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Highlights
Front desk [24-hour]
Great for activities
Located in heart of New York City
Excellent room comfort & quality
Most popular facilities
24-Hour Front Desk
Room Service
Air Conditioning
Family Rooms
Business Center
Library Hotel by Library Hotel Collection - New York City
Located within 2 minutesโ walk of Bryant Park and Grand Central Terminal, this boutique Midtown hotel offers Wi-Fi, and a library. Decorated with the theme of a traditional American library, the rooms at Library Hotel by Library Hotel Collection include amenities like a flat-screen cable TV and an iPod docking station. A bathrobe and slippers are also provided.
Our restaurant, Madison & Vine, serves daily breakfast, lunch, dinner, and weekend brunch. The rooftop bar and Poetry Garden offer literary inspired cocktails and city views. Times Square and the Empire State Building are within 15 minutesโ walk of the hotel.
The New York Public Library is 2 minutes' walk away.
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9.0/10
Superb
250 Reviews
Very relaxed ambience, very central. Stephen was so kind and friendly
34th Street - Penn Station IRT Broadway -? Seventh Avenue Line0.9 km
Rooms Types
Room Details
Petite Room with One Full Bed
1 double bed
18.58mยฒ
Type: Double
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Spa tub
Refrigerator
Desk
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Stovetop
Toaster
Game console - PS3
Game console - Nintendo Wii
Garden view
Additional bathroom
Fold-up bed
Drying rack for clothing
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Select dates to see prices
Petite Room with One Full Bed
1 double bed
18.58mยฒ
Has window
Type: Double
Room all facilities
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Spa tub
Refrigerator
Desk
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Stovetop
Toaster
Game console - PS3
Game console - Nintendo Wii
Garden view
Additional bathroom
Fold-up bed
Drying rack for clothing
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Room Description:
This room features a flat-screen TV, a minibar, and work desk.
Please note, the double bed is 54โ x 75โ. This room 200 square feet and is located across from the elevators at the property.
Room Details
Deluxe Room with One Queen Bed
1 large double bed
23.23mยฒ
Type: Double
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Refrigerator
Desk
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Stovetop
Toaster
Game console - PS3
Game console - Nintendo Wii
Garden view
Additional bathroom
Fold-up bed
Drying rack for clothing
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Select dates to see prices
Deluxe Room with One Queen Bed
1 large double bed
23.23mยฒ
Has window
Type: Double
Room all facilities
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Refrigerator
Desk
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Stovetop
Toaster
Game console - PS3
Game console - Nintendo Wii
Garden view
Additional bathroom
Fold-up bed
Drying rack for clothing
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Room Description:
This room features a flat-screen TV, a minibar, and work desk.
Please note, the queen bed is 60โ x 80โ. The room is 250 square feet.
Room Details
Junior Suite with One King Bed
1 extra-large double bed, 1 sofa bed
32.52mยฒ
Type: Double
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Refrigerator
Desk
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Oven
Stovetop
Toaster
Bidet
Game console - Xbox 360
Game console - PS3
Game console - Nintendo Wii
Garden view
Additional bathroom
Private apartment in building
Fold-up bed
Drying rack for clothing
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Game console - Xbox One
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Select dates to see prices
Junior Suite with One King Bed
1 extra-large double bed, 1 sofa bed
32.52mยฒ
Has window
Type: Double
Room all facilities
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Refrigerator
Desk
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Oven
Stovetop
Toaster
Bidet
Game console - Xbox 360
Game console - PS3
Game console - Nintendo Wii
Garden view
Additional bathroom
Private apartment in building
Fold-up bed
Drying rack for clothing
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Game console - Xbox One
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Room Description:
This suite features a sofa bed, flat-screen TV, and a minibar.
Please note, the king bed is 76โ x 80โ. The room is 350 square feet.
Room Details
Deluxe Room with One King Bed
1 extra-large double bed
25.55mยฒ
Type: Double
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Refrigerator
Desk
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Oven
Stovetop
Toaster
Game console - PS3
Game console - Nintendo Wii
Garden view
Additional bathroom
Fold-up bed
Drying rack for clothing
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Select dates to see prices
Deluxe Room with One King Bed
1 extra-large double bed
25.55mยฒ
Has window
Type: Double
Room all facilities
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Refrigerator
Desk
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Oven
Stovetop
Toaster
Game console - PS3
Game console - Nintendo Wii
Garden view
Additional bathroom
Fold-up bed
Drying rack for clothing
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Room Description:
This deluxe room has 1 king bed and offers views of the Madison Avenue and 41st Street.
Guest Score and Reviews
9.0/10
Superb
250 Reviews
Cleanliness
9.4
Facilities
8.4
Location
8.8
Service
9.7
Catherine
young couple
9.0
Very relaxed ambience, very central. Stephen was so kind and friendly
The lighting in the bedroom was poor, difficult to read, even apply makeup
May 2025
Nick
review category business travellers
9.0
i use Madision & Vine even when i'm not staying in the hotel and the roof terrace is glorious.
It was all good.
May 2025
Services & Facilities
Most popular facilities
24-Hour Front Desk
Room Service
Air Conditioning
Family Rooms
Business Center
More Amenities
Accessibility
Facilities For Disabled Guests Available
Audible Alarm
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
Food Delivery
Wine/champagne
Fruits
General
24-Hour Front Desk
Elevator
Non-smoking Property
Electronic Room Key
Key Access
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Media & Technology
Internet Access (charges May Apply)
Wi-Fi Available (charges May Apply)
Outdoor Recreation
Garden
Room Amenities
Room Service
Safety Deposit Box
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Outdoor Furniture
Family Rooms
Allergy-free Rooms Available
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Concierge Services
Invoices
Laundry Services
Health Services
Process In Place To Check Health Of Guests
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Business Center
Meeting/Banquet Facilities
Fax/photocopying
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 15:00
Check-out:before 13:00
Front Desk Hours: 24/7
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in public areas and charges are applicable.
Parking
No parking available.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Property Surroundings
299 Madison Avenue | New York City, NEW YORK 10017, US
Check-in begins at 15:00 and check-out can be done until 13:00.
Interesting place to explore in close proximity to the Hotel are Chrysler Building, Bryant Park, Morgan Library, Pierpont Morgan Library, Circle Line, Crane Lake Camp, I C P, Int'l Center of Photography, Diamond District, Orient Express Hotels and others.
Yes, hotel offers Business Center, Meeting/Banquet Facilities, Fax/photocopying.
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Media & Technology
Internet Access (charges May Apply)
Wi-Fi Available (charges May Apply)
Outdoor Recreation
Garden
Room Amenities
Room Service
Safety Deposit Box
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Outdoor Furniture
Family Rooms
Allergy-free Rooms Available
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Concierge Services
Invoices
Laundry Services
Health Services
Process In Place To Check Health Of Guests
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Business Center
Meeting/Banquet Facilities
Fax/photocopying
All Guest Score and Reviews
9.0/10
Superb
250 Reviews
Cleanliness
9.4
Facilities
8.4
Location
8.8
Service
9.7
Catherine
young couple
9.0
Very relaxed ambience, very central. Stephen was so kind and friendly
The lighting in the bedroom was poor, difficult to read, even apply makeup
May 2025
Nick
review category business travellers
9.0
i use Madision & Vine even when i'm not staying in the hotel and the roof terrace is glorious.
It was all good.
May 2025
Cristen
Group Traveler
9.0
Friendly and helpful front desk staff. Very comfortable bed, strong shower. Comfortable little lobby.
Rooftop bar is sweet - wish the menu had more vegetable options/salad. Staff wasn't really ready for us at 2:30pm on a Saturday. Table service didn't really start until well after 3pm. But they were all nice.
May 2025
Louise
Family with young children
8.0
Location, location, location. Easy access to all the things we had planned to do and to subways when the weather made it difficult to walk long distances. Library theme is really fun for book lovers like us. Second floor relaxation area was a welcome spot for coffee and a light snack.
New York is certainly the city that never sleeps, but construction at all hours of the night on 41st street was horribly loud and led to terrible sleep. The hotel has no control over the work done across the street, of course, but not a restful stay. Second floor snacks were a little sparse.
May 2025
Bridget
Couple
8.0
We stayed in a petite suite, which was very small, but we knew it would be. We were only in the room to sleep and change clothes, so this was not an issue. If you have a smaller room like we did, don't plan to "hang out" much in the room. The Reading Room was nice to get coffee and snacks any time of day or night. Everything was very walkable, you are SO close to Grand Central Station and the New York Public Library. There is a nice restaurant attached to the hotel, though we did not eat there. The Rooftop bar was very nice, and we spent some time up there.
It was a little disappointing that the entire hotel was basically wrapped up for some reason, so there were no views. also impossible to see the address and name because of all the scaffolding. There is a "business center" with a computer and printer, but they don't work. I needed to print something ut and when I asked about it at the front desk, they were very kind and said to send whatever I needed and they would print it for me, which they did. But never said why I couldn't just do it myself, and the business center didn't give any indication it was not usable, so they might want to let people know that. Also, as nice as the Reading Room was, they def don't want you hanging out there a lot there are only straight back chairs, and it is very cold, and there is very loud musak playing at all hours in there, which makes it hard to relax, that and if another guest is in there having a virtual meeting they are loud as well.
June 2025
Belinda1812
young couple
8.0
I like that they put a kettle in the room and the fridge and the 2nd floor tea and coffee library
The heating didnโt work and the bath water came out rusty
June 2025
David
review category business travellers
6.0
Location and the rooftop bar are very good
Rooms are small and very much in need of renovation. Everything looks tired.
July 2025
Ekaterina
Family with young children
10.0
Location is the best!! Everything is so close to! Stuff is very polite. I like this bar on 14th floor - so cozy and good drinks. On the 2nd floor you can find coffee and snacks (actually healthy things - nuts, bars, fruits), water - sparkling and still, Pepsi. Well they have even oat milk. Thatโs fantastic!
Every room has their own kind of books, looks like a cool
Idea.
Too short and small bathroom curtain.
July 2025
Nicola
young couple
10.0
The location was brilliant. Right in the middle of everything. I loved the library theme and all the little โreadingโ references around the hotel. The lounge on the second floor was really nice to sit and relax in with a tea or coffee. The roof terrace restaurant โBookmarksโ was also great. Good food and drinks and staff lovely overall.
We had a petite room and it really was petite. A bit claustrophobic at times especially with the heat. It was also a shame there was scaffolding up which spoilt the views on the roof terrace.
July 2025
Jacob
Solo Traveler
10.0
Well located and well themed, the hotel is clean and comfortable, the room spacious.
August 2025
Josephine
Family with young children
8.0
Location, amenities, quiet despite construction and midtown location. The library theme was adorable. Very clean with comfortable bed.
Temperature control in the room didnโt seem to work properly. Room was a little cold. No fan ventilation in bathroom.
August 2025
Diane
Solo Traveler
10.0
I love the concept the โfreeโ espresso all day with snacks and fruit in the library. A great atmosphere and location.
Thereโs scaffolding all over it right now. It impacts the view but Iโm sure canโt be helped and wonโt last forever! The one light shadow was the unfriendly front desk lady. Everyone was kind and helpful and friendly but she was my first face and chilly and unfriendly. Maybe shy. Maybe not great for a front desk!
August 2025
Dmho
family with young children
10.0
Location is perfect, and the reading room provides for an unbeatably comfortable/cozy lounge area. The building was undergoing maintenance on its exterior during my stay, so can't wait to return once all the scafolding is gone. All in all an excellent hotel for people looking for comfort and wellbeing that go beyond an impersonal cold luxurious building.
I missed finding a luggage rack/suitcase holder in the closet, I ended up having to open my large check-in suitcase on a marble round side table.
August 2025
Michael
young couple
7.0
Friendly staff great location
Breakfast was awful, overcooked and cold.
August 2025
Rosemary
group
9.0
Great central position. Good breakfast.
Air conditioner was very loud. Scaffolding outside the hotel prevented any view from the window.
August 2025
Tamara
Solo Traveler
8.0
Location. The lounge/library room
They really didnโt put much thought into the choice of room. I was put in a room with books that were all in an Asian language(s). I had eagerly imagined heaps of books to read, but not in my room.
August 2025
Anonymous
Couple
10.0
The ambiance snd location
No
September 2025
Camille
Couple
9.0
The location was perfect. Property had a great restaurant and a great rooftop area, and the second floor lounge was amazing.
Literally, nothing.
September 2025
Anna
with friends
7.0
The proximity
I stayed at this hotel in 2011 and loved it. They had a free happy hour for hotel guests on 2nd floor with wine, nibbles and pianist. This is no longer. Room is still there but has lost all its charm. Staff were friendly but did not know the city and any questions were responses from Google which I could do myself. It had lost that personal touch.
October 2025
Christine
solo traveller
10.0
My 3rd visit. Quiet, comfortable and lovely staff. Great location and close to good choice of restaurants.
Nothing!
October 2025
Vanessa
Solo Traveler
10.0
The way they greet you is amazing. The place is so relaxing and great idea for enjoying reading is near the public library and other stores.
October 2025
Sarah
solo traveller
9.0
The small double room is ideal for one person, probably a bit cramped if there are 2 of you. The location is very central so it is easy to get around NYC, especially by walking and very easy to access Grand Central Station if you want to 'escape'.
I found the room very dark, probably not helped by scaffolding on outside of building. Also the room safe was too high for me to access easily,.
November 2025
Erik
review category business travellers
9.0
Locatie, bed, staff, snacks
No breakfast buffet
November 2025
Carrie
Couple
7.0
Staff, location, housekeeping were all great. Comfortable bed. Our room got way too hot so I appreciated being able to open the window. Bathroom had useful shelving so it was easy to unpack.
2nd floor snack room was really nice, appreciate being able to get water or a snack anytime we were coming or going.
As an earlier reviewer mentioned... For the cost (I know this is largely based on location) it could stand to be updated. Carpets and furniture looked well worn. I love the library theme but it felt sort of like an afterthought.
While I personally didn't feel unsafe at all, the lack of security for the front door (which was not always attended) and immediate access to the elevator (which does not require a keycard to operate) may be problematic for some people.
November 2025
Kendra
Family with young children
9.0
The 24 hours reading room is very cozy and the location is so convenient!
The shower curtain is a bit short
November 2025
Paul
young couple
10.0
All bedrooms are labelled as a library category. Rooms are quite large with a built in TV and safe. There is no mini bar nor coffee/tea making faciltywithin bedrooms, although there is a 24/7 hour reading room serving refreshments and snacks.
Madison and Vine is a connected restaurant to the hotel which serves good food but is above average pricey. Breakfasts there are pricey as well. better to walk to Central Grand Station and pay for a much cheaper coffee, juice and croissant there.
December 2025
Assim
young couple
8.0
All the staff were so friendly and helpful.
The hotel in excellent location.
Everything was very good except that there is no parking in the hotel and the general parking lot is around 10 minutes walking to the hotel, Also the take inconsideration that the size of the normal room is little small
December 2025
Stephen
group
9.0
Location was excellent for our first time visiting NYC. Hotel not too big
Lifts are a little tired but nothing that is to bothersome
December 2025
Kasia
family with young children
10.0
The hotel could not be located in a better place , easy access on foot everywhere. The staff were very friendly and helpful and the breakfasts were amazing ! We will be returning to this hotel . The rooftop bar was a great place to unwind .
The scaffolding outside however we learnt this is a must in winter due to the potential snow and its hazards, so fully understandable
December 2025
Rachel
Solo Traveler
7.0
Comfortable room, well appointed. The hotel's location is great for any midtown events or museums, tours, etc., plus close to stations and public transport. Appreciated the coffee and drinks in the reading room.
There was a doorman on duty when I arrived midday, but no one was at the door later in the evening or following morning. This absence made the hotel feel less safe, as the elevators do not require a room key to operate. Some of the room furnishings showed signs of wear/age, and for the hotel's price should be updated. Only one elevator was working when I arrived, which meant for long waiting times -- I wound up using the stairs multiple times because it was faster.
December 2025
Dawn
young couple
10.0
LOCATION WAS PERFECT FOR US , FRIENDLY HELPFUL STAFF , VERY COMFORTABLE ROOM AND FACILITIES
NOTHING NOTED
January 2026
Mykolas
family with young children
9.0
Quiet, not pretentious, friendly and welcoming. Staff left us a nice note - we have stayed here 20 years ago and would stay again. Room with complimentary tea and coffee where you can relax.
All was as expected.
January 2026
Savinon
Couple
10.0
Location, second floor lounge and the rooftop bar
The parking - your partner rips off your guests. Pick a new partner, negotiate the rates after 12 hours or ditch them and find a new one.
January 2026
Laura
Couple
9.0
The location is terrific! It's an easy walk to and from Broadway theaters. It's convenient to sights, restaurants, and transportation. It's also a charming boutique hotel with excellent common rooms and lounges.
With cold weather, felt the chill near the windows. They could use weather stripping.
January 2026
Lynne
Family with young children
9.0
I thought both the library and rooftop lounge were extremely nice. And I liked having a restaurant on site. Good location and friendly staff.
My room was freezing and the thermostat not working but a space heater was promptly provided. The room was very small but well done.
January 2026
Nathan
Couple
10.0
Our stay was wonderful. We were upgraded to a king size bedroom, which was wonderful. It was our wedding anniversary. The room had a flower decoration that my wife loved. She wanted to know what the thread count was on the bed sheets because it was so comfortable, but was afraid to ask.
Our only complaint was that we when we asked for directions to the Natural History Museum using the subway the directions we were given were wrong. But that wasn't too big of a deal at all.
January 2026
Stuart
Solo Traveler
8.0
Good location
Very small rooms
January 2026
Beth
Solo Traveler
9.0
Great location, friendly and helpful staff, clean and elegant spaces
I wish real cream or whole milk would have been supplied in the 2nd floor snack and drink facility. I abhor fake cream packets.
Room cleaning was completed a little late, after 4 pm one day, just as I returned from a day of sightseeing and museums and wanted to put my feet up.
January 2026
Thomas
Family with young children
10.0
Staff was super friendly and helpful. The hotel has a good quality restaurant on site and a cozy rooftop bar arranged with spaces where you can converse comfortably. These both were handy as we were staying during extreme cold January weather and gave us the option of dining without having to venture out in the cold.
Stay was great, no complaints.
January 2026
Tucker
group
9.0
Location and amenities
Towels were like sandpaper
February 2026
Dipali
family with young children
6.0
The staff were amazing. Friendly and helpful.
This is my third time staying here. Loved it hence why I came back. However, this time was not like the past two times. Only room that was available was the smallest with a full size bed. That was ok. But the room was sad. Lightning was horrible. Maybe if it was brighter it may make it better. Couldn't open the blinds on the windows because looking out there was construction and scaffolding. So, the room remained dark and dingy.This is not what I expected from this hotel.
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