205 East 45th Street | New York City, NEW YORK 10017, US
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Highlights
Front desk [24-hour]
Airport transfer
Great for activities
Located in heart of New York City
Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Wyndham Midtown 45 Hotel - New York City
Located just 2113 feet from Grand Central Station, this Manhattan hotel's accommodations types include studios, one-bedroom and two-bedrooms suites and rooms. Bryant Park is 1 mi away. Flat-screen TV, custom furniture and in-room safes can be found in every unit at Club Wyndham Midtown 45.
Enjoy views from the 33rd Floor Sky Lounge which offers indoor and outdoor seating. A 24-hour gym and a business center can be found onsite. Concierge services and WiFi are also available.
The United Nations Headquarters is 2113 feet from the Club Wyndham Midtown 45. Times Square is 1.1 mi away.
Internet facilities
Bathtub
Towels/Sheets (extra fee)
Safe
Sauna
Pay-per-view channels
Telephone
Wardrobe or closet
Fax
Stovetop
Hairdryer
Toaster
Wake-up service/Alarm clock
Hot tub
Bidet
Bottle of water
Kitchenette
Game console - Xbox One
Game console - PS3
Game console - Nintendo Wii
Refrigerator
Ocean view
Desk
Shared bathroom
Mountain view
Free toiletries
DVD player
CD player
Microwave
Dishwasher
Blu-ray player
Washing machine
Coffee machine
City view
Extra long beds (> 6.5 ft)
Walk-in closet
Key access
Wireless internet
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Books, DVDs or music for children
Adapted bath
Roll-in shower
Walk-in shower
Select dates to see prices
One-Bedroom Suite
1 extra-large double bed
55.74mยฒ
Has window
Type: Suite
Room all facilities
Internet facilities
Bathtub
Towels/Sheets (extra fee)
Safe
Sauna
Pay-per-view channels
Telephone
Wardrobe or closet
Fax
Stovetop
Hairdryer
Toaster
Wake-up service/Alarm clock
Hot tub
Bidet
Bottle of water
Kitchenette
Game console - Xbox One
Game console - PS3
Game console - Nintendo Wii
Refrigerator
Ocean view
Desk
Shared bathroom
Mountain view
Free toiletries
DVD player
CD player
Microwave
Dishwasher
Blu-ray player
Washing machine
Coffee machine
City view
Extra long beds (> 6.5 ft)
Walk-in closet
Key access
Wireless internet
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Books, DVDs or music for children
Adapted bath
Roll-in shower
Walk-in shower
Room Description:
This suite features a private bedroom with a king bed and a living room with a sofa bed. It has a kitchenette equipped with a full refrigerator, a dishwasher, a microwave, a stovetop, and a coffee machine. The bathroom has a rain shower head.
Room Details
Studio Suite
1 extra-large double bed
37.16mยฒ
Type: Double
Internet facilities
Bathtub
Towels/Sheets (extra fee)
Safe
Sauna
Pay-per-view channels
Telephone
Wardrobe or closet
Fax
Stovetop
Hairdryer
Toaster
Wake-up service/Alarm clock
Hot tub
Bottle of water
Kitchenette
Balcony
Game console - PS3
Game console - Nintendo Wii
Refrigerator
Ocean view
Desk
Shared bathroom
Mountain view
Free toiletries
DVD player
Microwave
Dishwasher
Blu-ray player
Washing machine
Coffee machine
City view
Extra long beds (> 6.5 ft)
Walk-in closet
Key access
Wireless internet
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Books, DVDs or music for children
Adapted bath
Roll-in shower
Select dates to see prices
Studio Suite
1 extra-large double bed
37.16mยฒ
Has window
Type: Double
Room all facilities
Internet facilities
Bathtub
Towels/Sheets (extra fee)
Safe
Sauna
Pay-per-view channels
Telephone
Wardrobe or closet
Fax
Stovetop
Hairdryer
Toaster
Wake-up service/Alarm clock
Hot tub
Bottle of water
Kitchenette
Balcony
Game console - PS3
Game console - Nintendo Wii
Refrigerator
Ocean view
Desk
Shared bathroom
Mountain view
Free toiletries
DVD player
Microwave
Dishwasher
Blu-ray player
Washing machine
Coffee machine
City view
Extra long beds (> 6.5 ft)
Walk-in closet
Key access
Wireless internet
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Books, DVDs or music for children
Adapted bath
Roll-in shower
Room Description:
This suite features one king bed and a kitchenette with a refrigerator, a dishwasher, a microwave, a stovetop and a coffee machine. The bathroom is equipped with a rain shower.
Room Details
Deluxe King Room
1 extra-large double bed
32.52mยฒ
Type: Double
Internet facilities
Bathtub
Towels/Sheets (extra fee)
Safe
Sauna
Pay-per-view channels
Telephone
Wardrobe or closet
Fax
Stovetop
Hairdryer
Toaster
Wake-up service/Alarm clock
Hot tub
Bottle of water
Kitchenette
Game console - PS3
Game console - Nintendo Wii
Refrigerator
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Books, DVDs or music for children
Adapted bath
Roll-in shower
Select dates to see prices
Deluxe King Room
1 extra-large double bed
32.52mยฒ
Has window
Type: Double
Room all facilities
Internet facilities
Bathtub
Towels/Sheets (extra fee)
Safe
Sauna
Pay-per-view channels
Telephone
Wardrobe or closet
Fax
Stovetop
Hairdryer
Toaster
Wake-up service/Alarm clock
Hot tub
Bottle of water
Kitchenette
Game console - PS3
Game console - Nintendo Wii
Refrigerator
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Books, DVDs or music for children
Adapted bath
Roll-in shower
Room Description:
This room features 1 king bed, flat-screen cable TV and a safety deposit box.
Room Details
Double Room with Two Queen Beds
2 large double beds
32.52mยฒ
Type: Double
Internet facilities
Bathtub
Towels/Sheets (extra fee)
Safe
Sauna
Pay-per-view channels
Telephone
Wardrobe or closet
Fax
Stovetop
Hairdryer
Toaster
Wake-up service/Alarm clock
Hot tub
Bottle of water
Kitchenette
Game console - PS3
Game console - Nintendo Wii
Refrigerator
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Books, DVDs or music for children
Adapted bath
Roll-in shower
Select dates to see prices
Double Room with Two Queen Beds
2 large double beds
32.52mยฒ
Has window
Type: Double
Room all facilities
Internet facilities
Bathtub
Towels/Sheets (extra fee)
Safe
Sauna
Pay-per-view channels
Telephone
Wardrobe or closet
Fax
Stovetop
Hairdryer
Toaster
Wake-up service/Alarm clock
Hot tub
Bottle of water
Kitchenette
Game console - PS3
Game console - Nintendo Wii
Refrigerator
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Books, DVDs or music for children
Adapted bath
Roll-in shower
Room Description:
This room features two queen beds, a flat-screen cable TV and a safety deposit box.
Guest Score and Reviews
8.3/10
V. good
279 Reviews
Cleanliness
8.0
Facilities
7.7
Location
7.9
Service
8.7
Iftikhar
Family with young children
9.0
Property was very well maintained
None
July 2023
Einar
Family with young children
3.0
Good location in Midtown. Nice rooftop-terrace with view of the Chrysler Building.
Unfortunately the sofa bed was absolutely worn out and inappropriate for any normal person to sleep on. During the stay we contacted the night manager and shift manager but no response to our complaint. Would avoid this hotel for anyone travelling more than 3 persons
July 2023
Services & Facilities
Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Air Conditioning
Hair dryer
Bathtub
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Activities & Things to do
Game Room
Entertainment Services
Fitness Activities
Fitness Center
Food & Drinks
Coffee Shop
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Staff Trained In Safety Protocol
Kid Friendly
Babysitting/Child Services
Languages spoken
English
French
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Room Amenities
Cleaning Products Available
Safety Deposit Box
Air Conditioning
Hair Dryer
Bathtub
Shower
Heating
Balcony/Terrace
Ironing Amenities
Telephone
Alarm Clock
Blackout Curtains
Security
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Wake Up Call
Cashless Payment Available
Grocery Delivery
Xerox/fax In Business Center
Ticket Services
Concierge Services
Doorman
Laundry Services
Desk/workspace Available
Tour Services
Transportation
Airport Shuttle
Parking Available (charges May Apply)
Valet Parking (charges May Apply)
Parking Available
Taxi Service
Shuttle Service
Car Rental Available
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 16:00
Check-out:before 10:00
Front Desk Hours: 24/7
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs USD 85 per day.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Property Surroundings
205 East 45th Street | New York City, NEW YORK 10017, US
Check-in begins at 16:00 and check-out can be done until 10:00.
Interesting place to explore in close proximity to the Resort are Chrysler Building, Crane Lake Camp, Mary O'Connor Playground, Tudor Grove Playground, Trygve Lie Plaza, United Nations HQ, United Nations, United Nations Headquarters, 51st Street IRT Lexington Avenue Line, Murray Hill and others.
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Staff Trained In Safety Protocol
Kid Friendly
Babysitting/Child Services
Languages spoken
English
French
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Room Amenities
Cleaning Products Available
Safety Deposit Box
Air Conditioning
Hair Dryer
Bathtub
Shower
Heating
Balcony/Terrace
Ironing Amenities
Telephone
Alarm Clock
Blackout Curtains
Toiletries Provided
Family Rooms
Security
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Wake Up Call
Cashless Payment Available
Grocery Delivery
Xerox/fax In Business Center
Ticket Services
Concierge Services
Doorman
Laundry Services
Desk/workspace Available
Tour Services
Transportation
Airport Shuttle
Parking Available (charges May Apply)
Valet Parking (charges May Apply)
Parking Available
Taxi Service
Shuttle Service
Car Rental Available
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.3/10
V. good
279 Reviews
Cleanliness
8.0
Facilities
7.7
Location
7.9
Service
8.7
Iftikhar
Family with young children
9.0
Property was very well maintained
None
July 2023
Einar
Family with young children
3.0
Good location in Midtown. Nice rooftop-terrace with view of the Chrysler Building.
Unfortunately the sofa bed was absolutely worn out and inappropriate for any normal person to sleep on. During the stay we contacted the night manager and shift manager but no response to our complaint. Would avoid this hotel for anyone travelling more than 3 persons
July 2023
Mark
Couple
7.0
Great location!
Bigger room than expected.
Do it yourself laundry and dryers really useful (bring a small bottle of laundry liquid) there's also a couple of pharmacy's nearby that probably sell it.
Really enjoyed the rooftop terrace with free hot drink and microwave facilities where you could take a takeout meal throughout the day up to 11pm.
Great views of Chrysler building and East River behind.
Much better than having no option other than your room.
Didn't use the gym ? but could be a plus for many...
Front desk staff and doormen were friendly. Nice touch offering the changing daily afternoon specials. Only managed the modest glass of Champagne but still appreciated
THE SALES PRESSURE FROM THE WYNDHAM REPS stationed by the lifts.
Was initially taken by the offer of the wristbands offering reduced entry to NY attractions before realising there seemed to be strings attached (committing to attending sales pitch for timeshare we had no interest in, at a different location)
Bailed out in time but still got targeted a couple more times as we came and went.
After day 3 they didn't bother us so counted ourselves 'lucky'
We were on the 3rd floor. Good thing was there's an additional 3rd lift that goes as far as the 10th floor so no complaints there with wait times.
Bad thing was our room was near the laundry room where people tended to talk late at night while waiting for their wash cycle. We had to go out and ask for hush after midnight a couple of times.
We stayed 6 nights. There's no room cleaning, linen or towel changing unless requested it seems.
Didn't bother me ? but my wife asked for more towels which didn't materialise until a follow up request a day later
August 2023
Hila
Business Traveler
8.0
Great location for midtown, comfortable and clean, and the staff was nice
The central cooling system made the room very cold, and you couldn't turn it off. Also, they have very small shampoo bottles, so you have to realize this before your shower, and ask for a refill.
Both are not deal breakers, but I wish I knew this before packing - bring your warm pjs and shampoo.
August 2023
Bendickinson
Group Traveler
9.0
Location of the property is ideal for downtown Manhattan, the staff were all very helpful and even though our room wasn't ready on arrival they stored our bags for us. Room was spacious and well presented, large fridge in the room and the bathroom, although small, was well equipped. Free coffee station was an added bonus.
There were some additional staff who advised that we hadnt completed our check in, this turned out to be a fairly hard sell to attend a timeshare meeting. I really didnt appreciate this, felt very forced and I struggled to get my point across to them that our time was limited and attending a 1.5 hour meeting about a timeshare didnt fit in with our plans.
August 2023
YINGYING
Family with young children
8.0
Location, room size, cleanses
No daily house keeping
August 2023
Adrian
Business Traveler
7.0
The location is great, the staff try hard and very helpful.
The room was in need of refurb.
September 2023
Mirko
Family with young children
9.0
The location was very good, better than expected. Everything you need around the corner. Short walk to Grand Central and Times Square 10-15 Minutes. The staff was friendly and courteous and the room was clean and modern.
September 2023
Keep
Couple
8.0
Rooftop lounge including views of NYC
Free hot drinks
Special events e.g free alcoholic cocktails
Comfy bed
Kitchen
Free self service laundry including washing pods
Everyone friendly
TV and air con needed attention n from maintenance, but they quickly sorted the problems.
Queue for lift.
We were ok with the timeshare sales offer, but some people may be offended or feel pressured to go. You can say no, but it is a shock initially. We were not bothered and had a 90-minute presentation, but we did get a week's free holiday accommodation out of them. We will need to wait and see how easy it is to use the voucher.
September 2023
Sandrine
Solo Traveler
8.0
Location
Size of the room
Too noisy, we can hear the noises from the other bedroom
October 2023
Zhanna
Couple
5.0
Very noisy rooms. Staff busy and overwhelmed but trying hard
Not bad. Clean rooms
Get what you ask for
October 2023
Tani
Family with young children
9.0
Very nice staff, very nice and spacious rooms
The location on the east side is not ideal but was ok
October 2023
Talal
Couple
5.0
Location was good
Room wasnโt made on a daily basis like other hotels. Also mattress was sloping on one side
October 2023
Anne
Couple
8.0
Modern comfortable room and quiet
Rather hard sell marketing pitch. Arrival times with a sales function.
November 2023
Muhammad
Family with young children
10.0
Superb location Everything was on walking distance, I.e. Time square, 5th Avenue, Central.park, Rockerfeller. Empire state building high line, etc. For 1st time, NYC visitors highly recommended
November 2023
Patsy
Family with young children
10.0
Staff were very pleasant, informative and helpful. Suite was really nice and had everything you could need. Location was great for Broadway shows and sightseeing
Nothing
November 2023
Jay
Couple
9.0
The price and rooms were outstanding.
The staff from the hotel were fantastic and very accommodating, in particular the door staff.
The rooms were huge, modern and clean.
The Wyndham time share staff that sit in front of the elevators and try and push you to discuss buying a time share and sitting in on a presentation. When we expressed our complete lack of interest one female staffer was rude and muttered under her breath whilst we moved into the elevators and gave snarly looks everytime we walked past for the remainder of the trip.
November 2023
David
Couple
10.0
Great location close to all the highlights of NY. Fab roof top terrace and fabulous room
December 2023
Julie
Family with young children
10.0
The location was ideal for us. I had originally booked 2 rooms but they gave us 1 2 bed suite which was easier for us. All to good high standard and very happy with the price we paid.
nothing to mention
December 2023
Megan
Couple
8.0
Good location- walking distance to Grand Central Station
Room size is quite large
A number of places to eat / drink around
Room price is reasonable for New York
Time-share salesperson stationed in front of the lifts - just be persistent in saying no if you're not interested. They also said in order to use the swimming pool facilities, you'll have to attend one of their seminars which gives you a wristband to access the club facilities. We just passed on it.
Would've been great if we were able to use at gym/swimming pool without these strings attached.
December 2023
Kimmo
Family with young children
9.0
Great location. Friendly staff. Nice breakfast place very near.
Sometimes the traffic noise can be heard in the room.
December 2023
Dana
Solo Traveler
3.0
The beds were comfortable and the view was great
I did not like the surprise charge for the room at 8:30 pm that shut down my cc for fraud when they already charged my card at 5 pm, and the continuous call from front desk regarding. I did not like the mold along the rim of the bathtub when I took a bath or that there was no breakfast, not even fruit, for the price, that was in unbelievable. I did not like the way as soon as I walked in the door I was approached about attending a time share seminar.
January 2024
Sam
Solo Traveler
7.0
Absolutely fine but certainly not 4 stars!
Very basic hote product
January 2024
T
Couple
10.0
Great location (a few blocks from Grand Central). Friendly staff. The room was clean, with updated decor, and with a comfy bed and sheets were of good quality.
Need tea bags in the room.
January 2024
Olya
Solo Traveler
10.0
Services, roof top
January 2024
Brian
Couple
8.0
Location is fantastic, just steps from Grand Central and the subway. Easy access to everything you might want to see.
The upper floor of the building are time share condos so expect a bit of a timeshare sales push at check in. Nothing too high pressure but be aware.
February 2024
Claudia
Solo Traveler
5.0
The bed & pillows were incredibly comfortable.
The coffee machine was ace.
Location was nice & Central.
The size of the room was large.
Great to have a bath in the room.
The air con/heater was very cold. I requested a blanket & it was very thin. I was put in a room next to the generators or building fans or something so it was very noisy. The bath had someone elseโs hair in it. Not the Wyndham I had anticipated. Itโs Club Wyndham so not as good.
February 2024
Rachel
Solo Traveler
6.0
Hotel was clean and had friendly staff; the bed was comfy and the bathroom facilities were nice - did the trick!
There were not any outlets near the bed, nor any USB docks anywhere in the room. Also the coffee maker seemed to only make a version of espresso that was very bitter, and no (liquid) creamer, which made things unappetizing; I ended up grabbing some green tea bags and just running the hot water through the machine. Also my room was next to the laundry (I think??) so there was a lot of loud banging right by my door most of the time. Finally, I was hit with a sales pitch when I first arrived, which was off-putting but some might not mind.
March 2024
Pattabhi
Business Traveler
10.0
Size of the room in NY and coffee bar at 33rd floor
March 2024
Shannon
Solo Traveler
9.0
The staff and the room were wonderful.
The fitness room is lacking.
March 2024
Sandra
Family with young children
10.0
Great convenient location walking distance to many places. Amazing friendly and welcoming staff, cozy but clean rooms.
Parking they offer is much more expensive than nearby parking lots.
April 2024
Amerique
Group Traveler
8.0
The room was fantastic. We had a 1 bedroom suite with a pull out bed. There is a full kitchen, decent sized living room and dining room table. The view was okay, but there is a terrace with a patio that we enjoyed. The location was perfect. We walked everywhere-Grand Central Station, 5th Avenue, Times Square. The hotel staff were very pleasant, especially the doormen.
If you stay here and do not want a timeshare, do not agree to go to the meeting like I did. That was a horrible experience in my opinion. That's on me. I should have said no right off the bat. However, if you do want to get a timeshare, go for it.
April 2024
Rahul
Solo Traveler
9.0
Location . Spacious Room and Courtesy of the staff
NA
April 2024
Anna
Family with young children
9.0
The location, near everything, but a quiet sleep too!
Huge room for NYC
The roof top terrace has an up close and personal view of the Chrysler Building and is a great place to relax on couches with little tables that double as heaters!
Would stay again!
If we had to pick one thing, it was the tour desk jumping on us when we had just checked in and making out that this was a part of the checkin progress. ... offering free gifts to entice us in. It all felt a bit yuck!
April 2024
Jennifer
Solo Traveler
10.0
very friendly customer service, clean room, and super comfortable bed
April 2024
Briana
Couple
7.0
Great location, good value for the price, we got a free room upgrade which was very nice! Staff was pleasant and friendly!
Had to ask twice for the AC to be fixed, making the room 80 degrees at times! Timeshare lady jumped on us immediately before we even got to the room. She was very pushy and not transparent about what she wanted from us, but insisted we take time out of our vacation to just meet her downstairs but after research we knew they were offering something with timeshares.
May 2024
Witous
Couple
9.0
Location was great along with the facilities.The rooftop area was amazing at night time and wasnt' busy or crowded.Couldnt hear others through the walls was very quiet.
After reading reviews about the timeshares i was really hoping there wasn't going to be an issue about people trying to push you into getting a time share. While getting the room keys we were told to head to another counter to get a welcome package. It was there that we were talked into talking with a rep the next morning in exchange for a prize I was left on the sofa waiting ( they didnt call me to talk to the rep)for an hour and a half while my significant other did the tour. He received the gift cards as i did not because i didn't talk with anyone. Was not happy about that.
May 2024
Sunil
Solo Traveler
6.0
I have not takem breakfast or any other meals from the hotel.
Staff was polite and pleasant.
More TV channels. And drinking water bottles in the room.
May 2024
Linh
Family with young children
9.0
top level patio
sales people in front of elevator
May 2024
Alona
Couple
7.0
Very good location
The room did not get clean each day, we had already a full garbage can that did not changed. We asked the front desk and they told itโs getting clean if we book for a week (we booked for 5 days)
May 2024
Kate
Couple
8.0
There was no breakfast. We ate at the Comfort diner opposite, it was amazing!
I did not like the hard sell on shares in the business. They expected us to go to a 90 minute seminar, when we only had 2 days in the city!
May 2024
Dimitra
Couple
9.0
everything very nice!
of course we didnt like the people after the check in who tried to sale something i dont know what. we told them honestly and clearly that we dont want anything, we just want to rest at our room and they let us go. so just be prepared for that!
still the only thing i dont get is, why the hotel leaves them do it that way. how likely is it for a tourist after a flight ,trip etc,who must be exhausted, to want to hear all these?
May 2024
Vygantas
Business Traveler
10.0
Very good location - you can reach some main objects by foot - Grand Central, Penn Station, Broadway, Rockfeler Plaza, Emopire States building, Trump Plaza, UN Buildings, Central park. Taxi from JFK Airport to the hotel aprx. 100 USD. Restaurants, pubs, bars, del around. Wondefull wiews from the windows from 10th floor and upper.
Al was OK
June 2024
LoWanda
Couple
10.0
Clean, comfortable, friendly staff, great lounge area with incredible view
Maintenance drilling outside our room several days during our stay
June 2024
Hugo
Couple
7.0
great roof terrace
walk in shower would be nice
June 2024
Lucy
Couple
8.0
Location is great, walking distance to lots of places and well located for transport if needed. We got the AirTrain and then the E to the hotel and it was very easy to find. Staff super welcoming. Room was very spacious.
Bathroom could do with an update but thatโs me being super picky! The facilities were good and very clean, just a little dated and the shower was at a weird angle.
June 2024
BrazilianTravelBug
Couple
9.0
The staff was exceptionally friendly and helpful, from the reception desk to concierge to doormen always quick to lend a hand, hold an umbrella or hail a cab. The complimentary hot beverages in the lobby and rooftop were much appreciated. The indoor and outdoor area on the rooftop provided a nice setting for visiting with our travel partners while admiring the view. The rooms were spacious, well equipped and offered plenty of storage.
We couldn't get good water flow or the right direction from the adjustable shower head in the our room's accessible bathroom. The shower curtain didn't contain the water in the shower stall, and there was no shelf to put any personal cosmetic items.
August 2024
James
Solo Traveler
7.0
Great spot with easy access.
August 2024
Henriette
Business Traveler
8.0
The roof terrace was amazing. There was complimentary coffee and fresh water.
I asked for an invoice via email but never got a reply from the hotel.
August 2024
Bianca
Couple
10.0
Mostly everything thatโs why I keep coming back.
The color of the carpet that we had in our room.
August 2024
Lindsey
Group Traveler
10.0
Staff was beyond friendly and helpful! Location was great and room was spacious and comfortable!
Nothing
October 2024
Peter
Group Traveler
4.0
Very little
They used my stay to hound me to purchase a time share. I will never stay here again. Rip off.
October 2024
Laura
Group Traveler
10.0
Clean and courteous
The tv we couldnโt get the chrome cast to work or apps they tried fixing but weโre not successful
October 2024
Assaf
Family with young children
10.0
Very fast response from staff.The staff was kind and helpful!
Very good location. Clean rooms. The rooms look nice and well equipped.
Enjoyed the rooftop on floor 33. Very nice view and quiet place where you can drink and relax.
Nothing
October 2024
Aarti
Business Traveler
7.0
Great location and wonderful lounge/terrace
Erica Hartnett/ Nerico / Johanna / Stephanie were really helpful in printing my documents.
Wait times at elevators can be long
November 2024
Ellie
Group Traveler
10.0
The room was way more spacious than another hotel we stayed in Times Square, location was still just as accessible to everything, in fact closer to the main subway stations and a whole street of food and coffee right at the doorstep pretty much. Great facilities, big comfy bed, multiple mirrors, storage space and a really nice big mini fridge which was great for summer (August) as it was very hot so we could keep drinks cold. There was also option to attend their rooftop events scheduled for the week. We didnโt have much time to experience but great options on there if u are staying a while and have a free evening. Friendly staff too! They were also helpful in letting us check in early and holding our luggage while we did our last shop before we heading to the airport. There is also a hot drinks station which is also a very nice touch :) one last thing, the doorman and front of house staff were amazing and super helpful is suggesting when to take an uber and comparing prices with their options. It was raining when we left and we had help getting our suitcases into the car by the hotels door staff which was super lovely.
Overall great stay! Not much to complain about other than I wish we stayed there longer than 3 nights :)
November 2024
Flora
Family with young children
8.0
The location is absolutely perfect, super close to Grand Central (we came by train).
The one bedroom app has plenty of room for a couple + 2 kids. We loved having the possibility to cook/eat in the apartment.
Roof top lounge is a wonderful bonus! Amazing view.
The staff was also really kind and helpful.
A little bit noisy due to the roadwork behind the hotel, but nothing crazy.
November 2024
Roc
Solo Traveler
2.0
The room was very large. The bed was good and so worth the linens thatโs about the best I can say.
Thereโs some kind of timeshare racket running out of this hotel and when you arrive, they stop you and they make you promise that youโre gonna come to some thing the next day to learn about their timeshare and theyโre gonna give you free trips blah blah it was obnoxious. Also, the rooms are very out of there wasnโt a single electrical outlet near the bed. The bathtub was difficult to climb into and there was no hand shower. it was very noisy in the hotel. People were yelling and the doors donโt fit well so you get all the noise coming through.
January 2025
Carinis
Group Traveler
10.0
Very Clean, the space in the room was super, rooftop is a must, the staff was very friendly.
The champagne at the check in was 5 star.
Elevator
January 2025
almuhaddili
Couple
6.0
Good location
When I arrived they informed me that because my reservation is through booking.com they have to charge me $250 deposit per night which doesnโt make any sense to me
January 2025
Andrew
Couple
9.0
The room was great. The elevators were fast. The staff was friendly
The sales pitch to become a Wyndham owner was a little heavy handed. It wasn't bad at first, but as it went on it got worse and worse. Every time you say no, they come back with a different offer telling you it's a no-brainer and why won't you do this? SMH
The sofa bed was an el-cheapo. There's a support bar that runs across the bed just under where my shoulders were. We had to take the mattress off and put it on the floor...that was more comfortable than having it on the fold out sofa frame. It wasn't a really big deal as that's just how a lot of sofa beds are.
January 2025
Paula
Solo Traveler
10.0
I loved everything! I was in NYC for a short work trip but Iโve been given an amazing corner room, I believe 407, with a lovely view. The position is great too, in Midtown close to everything.
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