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DoubleTree by Hilton - Philadelphia Center City

237 South Broad Street | Philadelphia, PENNSYLVANIA 19107, US
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DoubleTree by Hilton - Philadelphia Center City - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Philadelphia
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows

DoubleTree by Hilton - Philadelphia Center City - Philadelphia

Located in Philadelphia, this hotel is 0.9 mi from the Liberty Bell and 3169 feet from Pennsylvanian Convention Center. The hotel features Balcony Restaurant which offers a buffet or breakfast ร  -la-carte Every room at Double Tree by Hilton Hotel Philadelphia Center City also includes a refrigerator.

Other facilities provided are a hairdryer and ironing facilities. The Standing O restaurant is a bistro and bar at DoubleTree by Hilton Hotel Philadelphia Center City. Room service is available.

A fitness center is also available on-site. The Philadelphia Zoo is 3.4 mi away.

Reading Terminal Market is less than 0.6 mi from the property. We're a two-minute walk to the Broad Street SEPTA line, which leads directly to the South Philadelphia Sports Complex.

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Rooms Types
Standard King Room room in DoubleTree by Hilton - Philadelphia Center City
Room Details
Standard King Room
1 extra-large double bed 27.87mยฒ Type: Double
Internet facilities Video games Pay-per-view channels Streaming service (like Netflix) Transfer shower Telephone Fax Smoke Alarm Stovetop Hairdryer Toaster Wake-up service/Alarm clock Hot tub Refrigerator Desk Sitting area DVD player Adapted bath Roll-in shower

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Queen Room room in DoubleTree by Hilton - Philadelphia Center City
Room Details
Queen Room
1 large double bed 27.87mยฒ Type: Double
Internet facilities Video games Pay-per-view channels Streaming service (like Netflix) Transfer shower Telephone Fax Smoke Alarm Stovetop Hairdryer Toaster Wake-up service/Alarm clock Hot tub Refrigerator Desk Sitting area DVD player Adapted bath Roll-in shower

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Standard Queen Room with Two Queen Beds room in DoubleTree by Hilton - Philadelphia Center City
Room Details
Standard Queen Room with Two Queen Beds
2 large double beds 27.87mยฒ Type: Quadruple
Internet facilities Video games Pay-per-view channels Streaming service (like Netflix) Transfer shower Telephone Fax Smoke Alarm Stovetop Hairdryer Toaster Wake-up service/Alarm clock Hot tub Refrigerator Desk Sitting area DVD player Adapted bath Roll-in shower

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Queen Room with Bath Tub - Disability Access room in DoubleTree by Hilton - Philadelphia Center City
Room Details
Queen Room with Bath Tub - Disability Access
1 large double bed 27.87mยฒ Type: Double
Internet facilities Video games Pay-per-view channels Streaming service (like Netflix) Transfer shower Telephone Fax Smoke Alarm Stovetop Hairdryer Toaster Wake-up service/Alarm clock Hot tub Refrigerator Desk Sitting area DVD player Adapted bath Roll-in shower

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Guest Score and Reviews
8.2 /10

V. good

1411 Reviews

Cleanliness
8.0
Facilities
8.9
Location
8.1
Service
8.7

Kathryn

Family with young children

7.0

Location, view, size of room, general cleanliness of room all great

All of the pillows had an overwhelming smell of years of other peopleโ€™s dirt and sweat. Disgusting to sleep on. Room service food was horrendousโ€” several things were inedible and we threw out (and they got our order wrong).

January 2026

Anonymous

Family with young children

1.0

Honestly, nothing it was very outdated. I had to request to get another room because the shower head was rusted and we didnโ€™t feel comfortable showering.

Yes, it was very outdated. The bathroom had rust in it. The phone did not work when I got a new room so I could not call to the front desk. The tub was greedy and all they did was give me a $40 credit for parking. I need a full refund.

January 2026

Services & Facilities

Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Room service available
Air Conditioning
Hair dryer
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
Coffee Shop
Food Delivery
Vending Machine
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Contactless Check-in/out
Staff Trained In Safety Protocol
Languages spoken
Vietnamese
English
Chinese [Mandarin]
French
Polish
Spanish
Media & Technology
TV & Movies/Shows
Internet Access (charges May Apply)
Wi-Fi Available (charges May Apply)
Mobile App For Room Service
Wi-Fi Available In Public Areas (charges May Apply)
Room Amenities
Room Service Available
Window
Safety Deposit Box
Complimentary Drinking Water
Radio
Air Conditioning
Hair Dryer
Shower
Coffee/tea Maker
Refrigerator
Room Towels Provided
Smoke Alarms
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Invoices
ATM Or Cash Withdraw On Site
Desk/workspace Available
Convenience Store
Transportation
On-site Parking
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: before 11:00

Front Desk Hours: 24/7

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

Parking

Private parking is possible on site (reservation is not needed) and costs USD 38 per day.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Property Surroundings

237 South Broad Street | Philadelphia, PENNSYLVANIA 19107, US

DoubleTree By Hilton - Philadelphia Center City FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
Coffee Shop
Food Delivery
Vending Machine
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Contactless Check-in/out
Staff Trained In Safety Protocol
Languages spoken
Vietnamese
English
Chinese [Mandarin]
French
Polish
Spanish
Media & Technology
TV & Movies/Shows
Internet Access (charges May Apply)
Wi-Fi Available (charges May Apply)
Mobile App For Room Service
Wi-Fi Available In Public Areas (charges May Apply)
Room Amenities
Room Service Available
Window
Safety Deposit Box
Complimentary Drinking Water
Radio
Air Conditioning
Hair Dryer
Shower
Coffee/tea Maker
Refrigerator
Room Towels Provided
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Ironing Amenities
Telephone
Toiletries Provided
Family Rooms
Allergy-free Rooms Available
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Invoices
ATM Or Cash Withdraw On Site
Desk/workspace Available
Convenience Store
Transportation
On-site Parking
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.2 /10

V. good

1411 Reviews

Cleanliness
8.0
Facilities
8.9
Location
8.1
Service
8.7

Kathryn

Family with young children

7.0

Location, view, size of room, general cleanliness of room all great

All of the pillows had an overwhelming smell of years of other peopleโ€™s dirt and sweat. Disgusting to sleep on. Room service food was horrendousโ€” several things were inedible and we threw out (and they got our order wrong).

January 2026

Anonymous

Family with young children

1.0

Honestly, nothing it was very outdated. I had to request to get another room because the shower head was rusted and we didnโ€™t feel comfortable showering.

Yes, it was very outdated. The bathroom had rust in it. The phone did not work when I got a new room so I could not call to the front desk. The tub was greedy and all they did was give me a $40 credit for parking. I need a full refund.

January 2026

Som

Business Traveler

10.0

Front desk staff

Physical maintenance

January 2026

Kimberly

Solo Traveler

7.0

The Staff room was so comfortable

It was extremely cold ? in our room

January 2026

Holmes

Couple

7.0

Greast location. Even thought renovations were underway, staff was accommodating. Allowed us to check in early, and gave us a late check out time.

Could have had a wastebasket in the bathroom. The only one was in the living/bed area.

January 2026

Daniel

Couple

8.0

Close to everything

Felt parking shouldโ€™ve been taking care of

January 2026

Estelle

Solo Traveler

7.0

Check in and check outโ€ฆ

No printed materials about Phila. Maps. Activities.

January 2026

Fran

Family with young children

8.0

Asia in the snack bar was excellent, friendly and helpful. My grandson enjoyed the pool.

Not enough staff at check-in, line was too long

January 2026

Sherri

Solo Traveler

8.0

Location, rooms were clean, and the over appearance was beautiful.

Charging 48$ to park your car for 1 night in the garage when you are paying close to 250$ for a 1 night stay. Parking should be included or a cheaper rate.

January 2026

Richard

Family with young children

9.0

Excellent location

January 2026

Brian

Group Traveler

6.0

Centrally located and right near the subway line that goes directly to the stadiums. Short walk from all the iconic landmarks and Chinatown.

Many of the elevators were out of service and there was a long line in the lobby to get on an elevator, which were tiny to begin with. It was insanely frustrating, especially when youโ€™re in a hurry.

January 2026

Valerie

Group Traveler

8.0

The room was very nice - spacious and clean

Looking for a restroom after checkout led us to the pool area. Key no longer worked but we found a small room with water and soda. It wasn't locked and there was no sign stating it was private. We each grabbed a water and were later spoken to by security who saw us on camera. Another issue with leaving the hotel, sign said "pardon our appearance" and a worker expressed irritation that people were walking past it b/c she felt it implied "do not enter" which it clearly did not.

January 2026

Donna

Family with young children

10.0

Central location

January 2026

Barry

Solo Traveler

9.0

breakfast was great, more than I had bargained for.

More ice machines

January 2026

Albert

Group Traveler

7.0

Water pressure in the room

Small crowded lobby

January 2026

Vicki

Couple

9.0

Room was nice, bed was comfy. The fact the subway was right under us made it easy to get to the ballpark.

The parking for $38 a night was a bit much. Not your fault but the noise from motorcycles late at night woke us up. $30 for breakfast...meh...no iced tea, although the first morning our female waitress searched one out...second day the guy said we don't serve that.

January 2026

Teresa

Group Traveler

10.0

The overall experience was great

The parking wasnโ€™t good and the elevator was broken. Itโ€™s hard to walk with luggage when you have knee problems.

January 2026

Shante

Couple

10.0

Clean, comfortable and the renovated rooms.

N/A

January 2026

Justin

Family with young children

5.0

The hotel is conveniently situated.

The staff werenโ€™t particularly helpful. In all honestly, they shouldnโ€™t be working in hospitality. They really donโ€™t have a proper handle on customer service to work in such a field.

January 2026

Alexander

Solo Traveler

3.0

Good location

Check in staff were very rude and seemed like I was bothering them. Considering this is what sets the tone for the stay, I was already disappointed. Room was okay, but the towels were dirty with what seemed like someone else's makeup. The toilet stopped working several times and I had to take the top off to fix it every time. Overall I did not feel this room was worth what I paid.

January 2026

Aimee

Solo Traveler

7.0

Itโ€™s centrally located close to a lot of attractions. The view from my room was amazing:)

This is my 2nd time staying here and just like last time bath tub had some rust stain, guessing maybe this is because building is older but they really should look at renovating some of these rooms bath tubs in my opinion or getting the rust stains out at least. Also I wish my door dash orders could be bought to my room but hotel didnโ€™t allow that.

January 2026

Kavisha

Family with young children

10.0

The motel & surrounding Broad Street was beautiful

Had to switch rooms twice due to them having bedbugs

January 2026

Gardecki

young couple

10.0

Very friendly, helpful staff

January 2026

Ilya

Solo Traveler

7.0

location, room, parking

Restaurant first 3 days was menu - the service is terrible You have to wait an hour for a meal 2.last days was buffet - just ok. bottom line: don't buy vouchers, Go eat somewhere else.

February 2026

Silas

Solo Traveler

10.0

My day was a wonderful experience the lobby absolutely beautiful

That it wasnโ€™t a microwave available

February 2026

Dmitrii

Couple

8.0

Delicious breakfast. Beautiful view from the room from the 24th floor. The hotel is located in the city center.

Not new number and furniture.

February 2026

Marilu

Group Traveler

6.0

Location and nice staff. Great service

Decor

February 2026

Kate

family with young children

9.0

Great location for family sightseeing trip and sporting events. Easy walking to most of historical sights with lots of great restaurants around. About 15min walk to Reading Terminal Food market also. Direct subway line to sports stadiums right next to hotel. Comfortable rooms. Highly recommended. Great value for money

Slightly dated bathroom

February 2026

Daniellemorrison

young couple

9.0

Hotel is beautiful even though they say they are doing renovations you cant tell any work is being done.

Would like food options during the day if you decide to stay in and have lunch.

February 2026

DanielleMorrison

Couple

9.0

Hotel is beautiful even though they say they are doing renovations you cant tell any work is being done.

Would like food options during the day if you decide to stay in and have lunch.

February 2026

Tawanna

Solo Traveler

9.0

Location, location, location. It was less than a block away from the event I attended.

Parking prices (outrageous), parking options (limited), parking spaces (small), parking availability (scarce), the availability for hotel guest to reserve parking ahead of time, and the man in the booth when I departed at 7am, Sunday, Feb. 22 was rude.

February 2026

Rachel

Family with young children

8.0

Location and staff

Rooms were dated

February 2026

Robert

Couple

3.0

The room was spacious and comfortable

towel rack in bathroom was coming off the wall faucet was dripping shower soap gel container was empty breakfast bar poorly managed we were given plastic utensils cold coffee most food at breakfast bar was cold

March 2026

Birdbrain

young couple

10.0

Location Friendly staff

All good

March 2026

Anne

Solo Traveler

6.0

Across the street from the Academy of Music.

Outside noise was the worst I have ever experienced in a hotel until well after 2:00 AM. The street noise was awful - honking horns, revving engines, yelling, car alarms, loud car stereos, etc. I know a hotel cannot help what is happening outside their premises. However, since I have never experienced this kind of continuous, loud noise anywhere else I have stayed (including NYC, London, LA, Phnom Penh, Washington DC, Bangkok), I have to conclude that either the design of the windows - they were very large - or the quality of the materials are contributing to the dreadful lack of sound management. It was nice to have large, angled windows for the view, but the lack of sleep definitely was not worth it. In addition, the hotel needs sprucing up, the room definitely had seen better days.

March 2026

BirdBrain R.

Couple

10.0

Location Friendly staff

All good

March 2026

Deborah

solo traveller

10.0

Great staff, very comfortable bed, coffee maker in room, best location in Philly.

Not a thing I didnโ€™t like!

March 2026

Griffin

young couple

9.0

I loved the disability room, walk was far for a disabled person. 5th floor to another elevator. The room was great, and the service made the walk well worth it. Will use again

Handicap rooms should be closer to to all amenities

March 2026

Carrie

group

5.0

The hotel staff are welcoming and helpful

The room 2414 was smaller than our previous rooms. The drawers on the dresser were broken (wouldn't stay shut) and the shower wouldn't come on all the way. Water was still coming out of the bathtub spigot. Parking is extremely expensive.

March 2026

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