$10 back on your first eligible booking โ€” in the RatedOtels app only. Get the app Terms
BOOK

Homewood Suites By Hilton Phoenix-Biltmore

2001 E. Highland Avenue | Phoenix, ARIZONA 85016, US
Always Lowest
Price Guarantee
Book a Stay
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Phoenix
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
Free Breakfast
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area

Homewood Suites By Hilton Phoenix-Biltmore - Phoenix

Comfortable Accommodations Homewood Suites by Hilton Phenix-Biltmore in Phenix offers family rooms with air-conditioning, kitchen facilities, and free WiFi. Each room includes a work desk, sofa bed, and free toiletries. Dining and Leisure Guests can enjoy a family-friendly restaurant serving American cuisine, a fitness center, and a year-round outdoor swimming pool.

Additional amenities include a minimarket, barbecue facilities, and free on-site private parking. Convenient Location Located 5.6 mi from Phenix Sky Harbor International Airport and near attractions such as Wrigley Mansion (2.

1 mi) and Phenix Convention Center (5.6 mi). The property is an 18-minute walk from Bedazzled Gallery.

Guest Satisfaction Highly rated for its breakfast, attentive staff, and convenient location.

Rooms Types
One-Bedroom King Suite - Non-Smoking room in Homewood Suites By Hilton Phoenix-Biltmore
Room Details
One-Bedroom King Suite - Non-Smoking
1 extra-large double bed, 1 sofa bed 27.87mยฒ Type: Suite
Dishwasher Internet facilities Washing machine Coffee machine Video games Bathtub Telephone Walk-in closet Fax Hairdryer Toaster Wake-up service/Alarm clock Wireless internet Game console - Xbox One Refrigerator Desk Shared bathroom Sitting area Free toiletries Free spa access DVD player Complimentary access to conference room/business areas Toilet

Select dates to see prices

Two-Bedroom Suite with One King And Two Double Beds - Non-Smoking room in Homewood Suites By Hilton Phoenix-Biltmore
Room Details
Two-Bedroom Suite with One King And Two Double Beds - Non-Smoking
2 double beds, 1 extra-large double bed, 1 sofa bed 27.87mยฒ Type: Suite
Dishwasher Internet facilities Washing machine Coffee machine Video games Bathtub Telephone Walk-in closet Fax Hairdryer Toaster Wake-up service/Alarm clock Wireless internet Game console - Xbox One Refrigerator Desk Shared bathroom Sitting area Free toiletries Free spa access DVD player Complimentary access to conference room/business areas Toilet

Select dates to see prices

One-Bedroom Suite with Two Double Beds - Non-Smoking room in Homewood Suites By Hilton Phoenix-Biltmore
Room Details
One-Bedroom Suite with Two Double Beds - Non-Smoking
2 double beds, 1 sofa bed 32.52mยฒ Type: Suite
Dishwasher Internet facilities Washing machine Coffee machine Video games Bathtub Telephone Walk-in closet Fax Hairdryer Toaster Wake-up service/Alarm clock Wireless internet Game console - Xbox One Refrigerator Desk Shared bathroom Sitting area Free toiletries Free spa access DVD player Complimentary access to conference room/business areas Toilet

Select dates to see prices

King Suite with Accessible Tub - Mobility and Hearing Access/Non-Smoking room in Homewood Suites By Hilton Phoenix-Biltmore
Room Details
King Suite with Accessible Tub - Mobility and Hearing Access/Non-Smoking
1 extra-large double bed, 1 sofa bed 27.87mยฒ Type: Suite
Dishwasher Internet facilities Washing machine Coffee machine Video games Bathtub Telephone Walk-in closet Fax Hairdryer Toaster Wake-up service/Alarm clock Wireless internet Game console - Xbox One Refrigerator Desk Shared bathroom Sitting area Free toiletries Free spa access DVD player Complimentary access to conference room/business areas Toilet

Select dates to see prices

Guest Score and Reviews
8.1 /10

V. good

185 Reviews

Cleanliness
8.5
Facilities
7.7
Location
7.7
Service
7.7

David

Solo Traveler

10.0

The rooms were clean and spacious. the bed was very comfortable.

no

October 2014

Austin

Group Traveler

10.0

The staff and cleanliness was excellent.

No

June 2020

Services & Facilities

Most popular facilities
Wheelchair accessible
Free Breakfast
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Air Conditioning
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Activities & Things to do
Game Room
Entertainment Services
Bowling
Fitness Activities
Fitness Center
Tennis Court & Equipment
Food & Drinks
Free Breakfast
Restaurant(s)
Coffee Shop
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Contactless Check-in/out
Daily Disinfection
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Outdoor Recreation
Golf Course
Hiking
Room Amenities
Cleaning Products Available
Air Conditioning
Kitchen
Smoke Alarms
Fire Extinguishers
Ironing Amenities
Telephone
Kitchenware
Family Rooms
Security
Safety Chain And/or Latch On Doors Available
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
BBQ Facilities
Xerox/fax In Business Center
Gift/souvenir Shop
Invoices
Laundry Services
Convenience Store
Swimming & Soaking
Outdoor Pool
Transportation
Free Parking
Bicycle Rental (charges May Apply)
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: before 11:00

Front Desk Hours: 24/7

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Free private parking is possible on site (reservation is needed).

Pets

Pets are allowed on request. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Property Surroundings

2001 E. Highland Avenue | Phoenix, ARIZONA 85016, US

Homewood Suites By Hilton Phoenix-Biltmore FAQs

Other Nearby Properties
8.5 /10
403 reviews 0.3km
Sonesta Select Phoenix Camelback

2101 East Camelback Road | Phoenix, AZ 85016, US

8.5 V. good
Check Availability
8.7 /10
424 reviews 0.6km
Hampton Inn Phoenix-Biltmore

2310 East Highland Avenue | Phoenix, AZ 85016, US

8.7 V. good
Check Availability
9.0 /10
3 reviews 0.9km
Casa Gia- Quiet Luxury Biltmore Area - Heated Pool

4220 N. 19th Pl | Phoenix, AZ 85016, US

9.0 Superb
Check Availability
8.4 /10
385 reviews 1.0km
The Camby Autograph Collection

2401 East Camelback Road | Phoenix, AZ 85106, US

8.4 V. good
Check Availability
All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Activities & Things to do
Game Room
Entertainment Services
Bowling
Fitness Activities
Fitness Center
Tennis Court & Equipment
Food & Drinks
Free Breakfast
Restaurant(s)
Coffee Shop
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Contactless Check-in/out
Daily Disinfection
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Outdoor Recreation
Golf Course
Hiking
Room Amenities
Cleaning Products Available
Air Conditioning
Kitchen
Smoke Alarms
Fire Extinguishers
Ironing Amenities
Telephone
Kitchenware
Family Rooms
Security
Safety Chain And/or Latch On Doors Available
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
BBQ Facilities
Xerox/fax In Business Center
Gift/souvenir Shop
Invoices
Laundry Services
Convenience Store
Swimming & Soaking
Outdoor Pool
Transportation
Free Parking
Bicycle Rental (charges May Apply)
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.1 /10

V. good

185 Reviews

Cleanliness
8.5
Facilities
7.7
Location
7.7
Service
7.7

David

Solo Traveler

10.0

The rooms were clean and spacious. the bed was very comfortable.

no

October 2014

Austin

Group Traveler

10.0

The staff and cleanliness was excellent.

No

June 2020

Benno

Family with young children

4.0

Location is very good.

ts Corona Time, breakfast was very bad and nobody told us how to handle the breakfast ( in our own room)etc. breakfast and information about it

May 2021

Juan

Family with young children

6.0

Rooms are clean and comfortable. Good amenities. Breakfast is decent although the same thing daily. (Eggs and sausuge) w/ continental breakfast. Room was next to pool, grills, and basketball courts. Camelback and 20th St has all the dining and shopping to fill your needs. Most shops are within walking distance.

Bathtubs had some staining. Front desk seemed bothered when we mentioned it. Wifi signal is strong but needs to be refreshed daily. Nuisance while working from room. They wet testing fire alarms and constantly going off while working. When we called down to the front desk to inquire, we were told very rudely that didnโ€™t have an ETA and there was nothing they could do about it. We are here for any extended booking a 2 room suite. We expected much better service from Hilton. A simple apology wouldโ€™ve sufficed

May 2021

Ericka

Family with young children

10.0

The stay was comfy and cozy.. Very quiet and inviting. Loved the stay. I say GREAT HOTEL FOR FAMILY!

I liked everything had nothing bad to say.

May 2021

Karen

Family with young children

9.0

Good choices for breakfast...we enjoyed it!

May 2021

Begay

Family with young children

6.0

I liked that were able to have enough room for all of us. There was enough charging ports for us to use. The beds were comfortable. The pool was nice. The staff were friendly plus the building had hand sanitizers to use in the building.

There was a prostitute or stripper at the location flaunting herself. Not good for my sons' eyes to see. The hotel lobby and rooms smelt like cigarettes. The walls were smeared with sauce from previous tenants and they managed to get it on the chair and carpet as well. The furniture was not cleaned. I had to wipe them down with disenfectant wipes myself.The utensils were rusted and we could not use them.

June 2021

Bp

Group Traveler

8.0

Large clean suite, breakfast was included in the package and it was delicious.

We were looking forward to going for a swim to cool off from the heat but what a disappointment when we got to the pool. The water was murky and we couldnโ€™t even go in. Everyone that came to the pool just looked at the water and left.

June 2021

Charlene

Family with young children

10.0

After staying at another hotel chain, that greatly disappointed us, Homewood Suites renewed our trust in hotels. We wouldโ€™ve stayed in Homewood Suites at our last stop but it wasnโ€™t in that area.

There wasnโ€™t anything we didnโ€™t like.

July 2021

Stephanie

Family with young children

7.0

It was very nice just needs a little update power sockets in living room area need replaced and vacuumed a little better. Suit 116

August 2021

Rhett

Solo Traveler

3.0

The breakfast was actually very good , both in quality as well as variety, there were not the normal disappointments that too often come with grab and go Hotel breakfasts , the (still hungry) rumblings of a stomach2

My disappointment is two fold first, I came to relax and enjoy the sun by the pool , something I craved and looked forward to for a long time, A great first day was followed by grumblings the second day directed rather crudely to myself the guest in the pool almost as if I was somehow supposed to know that the pool is closed, all of it even the chaise lounge chairs and yes I must get out now . Conversation with the desk explained the pool is closed all week long and that yes I should know this since it was on the website. I tried explaining I used a third party in the booking process so they neglected in informing me,. I took pictures and those will be added to pictures of my bedside. I feel that my booking should come with the primary trust and hope that my room and particularly bedside table area be clean and disenfected during these times especially. Well pictures show what was five or six alcohol prep pads of the type people use prior to injecting drugs. when my cord to a small entertainment module or small music box fell behind that same area it was with complete disgust as pubic hair , hairs, and I don't want to guess the others ) pics will suffice) came up stuck to the cord which I had to disinfect and clean the stick material and yuck off of it and it was easy to do . I'm disgusted and very very disapointed

August 2021

Billrad9

Couple

7.0

i have stayed at several home wood suites over the years and this one did not hold up to the standard. I am sure the pandemic did not help but the room was average at best for a suite. The what was included as meals were sub par. pricing needs to be adjusted to reflect the value you are getting based on the pandemic restrictions.

September 2021

Francesca

Family with young children

10.0

The staff was very accommodating

I thought everything was great!

October 2021

Cindy

Business Traveler

10.0

Close to where I needed to be and was quiet

January 2022

Mary

Group Traveler

5.0

location and clean!

the toilet didnโ€™t flush properly

January 2022

Renee

Family with young children

8.0

The location, hotel was 10 minutes from my sons apartment. It was also close to strip malls and places to eat, close to the freeway.

I didn't get room cleaned when I asked for it and I also reported that my bathroom sink hot water knob was leaking and it wasn't repaired.

July 2022

Haro

Family with young children

10.0

Breakfast was good and Location was perfect ?

August 2022

unknown

Group Traveler

2.0

the outdoor pool , but it was so dirty from the storms that it wasnโ€™t even clean enough to be in it

someone had to leave their room key into what appeared to be a control box that turn the power on in the room and if you removed the key most of the power was shut off. The bathrooms were disgusting with hair on the toilet seat it did not match anyone of ours or pubic hairs in the bathtub and that day there was a drainage issue so it seem to be a little extra gross.

September 2022

Sakshi

Solo Traveler

8.0

The staff was great and welcoming , and the property was nice . The rooms were a good size and all the amenities were great Had a great breakfast spread very well located right next to the strip mall and a lot of restaurants and stores

they had a cleaning policy only every 4th day which was strange to me . if you really wanted cleaning services you could ask for it at the desk , but I was staying there for 5 days and would have liked someone to come clean the bathroom atleast

October 2022

Stella

Business Traveler

10.0

Very profesional staff. excelent breakfast. I love the location and very nice suite.

The only thing I will change is the front door ...looks ugly otherwise decorations and amenities are very nice.

October 2022

Steve K.

Family with young children

9.0

The breakfast was consistently excellent. The worker in charge of the breakfast was amazing. He was constantly re-filling and cleaning up the area. We also appreciated the staff's willingness to do frequent, thorough housekeeping in the room.

There was a barking dog across the hall, and some inappropriately loud guests, but I don't know what you can do about that. One night there was a loud, evening event in the "function room' which we hadn't realized was next to our room. If I had noticed that, I may have asked for a different room.

January 2023

Clayton

Business Traveler

8.0

Great location for work and shops/ eating nearby. Quiet and suites were spacious. All day coffee/ tea in the foyer.

Could have been cleaner. No shampoo in dispenser and washer left from person prior in the bathroom. Breakfast could have had a bit of variety with the hot options.

February 2023

Denise

Family with young children

8.0

Lobby and breakfast area were very nice.

Room needs fresh paint. Gray color is dreary and makes room drab. Couch and chair in room were dirty and need to be updated. Expensive pricing for the size of the room.

March 2023

Kenna

Couple

8.0

location is good

dated but itโ€™s okay

March 2023

Silvio

Couple

9.0

location, location location.

Honestly, just to be picky the only thing was that the room doors didnโ€™t have anything to slow the closing so every time anyone left their room, BAM!!!

April 2023

Aaron

Family with young children

10.0

I made a mistake and booked the wrong night, the staff went above and beyond to help me switch it.

June 2023

Verified Hotel Guest

Family with young children

10.0

The staff was very nice and accommodating, the location was very convenient, the room was nice and was perfect for my family.

No bad reviews here. The hotel was great.

June 2023

Leonel

Family with young children

9.0

Variety of breakfast options.

July 2023

Gia

Family with young children

10.0

The chef was AMAZING, prompt, professional, clean, and was just on point all around!! Great service!!

No complaints

September 2023

Malia

Couple

8.0

Nice lobby and breakfast

The housekeepers opened my door twice without knocking well before check out time. I even had the do not disturb notification on the door.

April 2024

eunice

Family with young children

9.0

Everything was great,Kindly staff,clean and quiet environment. Good breakfast too

Would suggest to add a variety of food items for breakfast

May 2024

Wilette

Family with young children

8.0

The staff/customer service was great.

N/A

June 2024

Chris

Family with young children

6.0

Excellent location. Close to many stores and easy access to the freeway. Daily breakfast was always a nice way to start the day.

Several maintenance issues. We had to switch rooms upon arrival after we discovered our original room had a problem with the bathroom as water leaking from the ceiling caused the light fixture in the bathroom to fall. Our second room had a leak from the A/C unit in the room that caused a large wet spot in the carpet and the bathroom door handle fell off.

July 2024

Luis

Solo Traveler

5.0

Good location

Dirty, very dated. Stale old

September 2024

Jennifer

Solo Traveler

8.0

NIce room, lots of space, comfortable

Could have been cleaner

October 2024

Janet

Family with young children

9.0

Great breakfast

November 2024

Katelynn

Family with young children

10.0

It was clean, smelled good, secured to get in hotel, nice suites and affordable, great customer service, and safe place to stay with family, and Whole Foods across the street

December 2024

Jessica

Family with young children

5.0

Location and proximity to the freeway as well as shops and places to eat was good.

The property needs a little TLC. The room was older for sure Mismatched paints, lack of upkeep, as well as noticeable stains and overall cleanliness was a bit lacking. The TV in our room did not work in the living area and the remote did not have batteries.

February 2025

MIchelle

Family with young children

7.0

Happy we got a 2 bedroom suite. Plenty of space. The kitchen was a bonus.

We could have used more blankets and pillows. House keeping did not do our room at all in 3 days.

March 2025

Charles M.

Family with young children

7.0

Great location; friendly and helpful staff; clean and comfortable

The water in the water fountains wasnโ€™t cold enough.

March 2025

Donna

Solo Traveler

9.0

Location was great. Suite was comfortable and clean. Staff was very friendly and helpful.

Only 2 waste baskets and they were very small. Kitchen was not equipped with any dishes. Had only 1 pan and a few eating utensils. No dishes and only 2 paper cups for coffee.

April 2025

Vincent

Couple

7.0

I enjoyed the Breakfast every morning. After a room error, we were upgraded to a suite which was pretty cool.

I felt the Front Desk Person was a little indifferent with my Wife and I. Plus, when we checked in, they gave us a room that was still being fixed by maintenance. The room had the fridge in the middle of the kitchen a giant maintenance cart in the living room.

May 2025

Jason

Couple

8.0

Clean and comfortable

Bathroom a little outdated

November 2025

Isela

Family with young children

10.0

Itโ€™s close to everything that I need it for my quick Phoenix stop. Great parking, breakfast was awesome, my room smelled great, clean. Kitchen and living room, where clean and comfortable. Loved my stay here, for sure stopping by next time I do visit Phoenix.

N/A

November 2025

Jonathan

Solo Traveler

3.0

Breakfast variety

Hotel elevator broken, room smelled, had to buy my own air freshened, interior construction everywhere due to maintenance issues.

December 2025

Hannah

Family with young children

10.0

The breakfast was amazing and well thought out and supplied.

The elevator wasnโ€™t working and we were on the 4th floor. A tad annoying, but we got in some good exercise.

January 2026

Anonymous

Business Traveler

5.0

staff was great, breakfast was good

room smelled musty, hotel working on upgrading rooms

February 2026

$10 back on your 1st app booking
App bookings only ยท Terms
Get app