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Courtyard by Marriott Portland City Center

550 Sw Oak Street | Portland, OREGON 97204, US
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Courtyard by Marriott Portland City Center - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Portland
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi
Family Rooms

Courtyard by Marriott Portland City Center - Portland

This hotel is centrally located in downtown Portland, near the Willamette River and a 15-minute walk to PGE Park. It features a gym and 43-inch LCD TV in all rooms. Each guest room at the Courtyard Portland City Center features modern dΓ©cor with large pieces of artwork.

A coffee maker and refrigerator are all included. Portland City Center Courtyard offers a full-service business center and free Wi-Fi. Laundry facilities and a gift shop are available on site.

Washington Park, home to the International Rose Test Garden, is a 10-minute drive from the Courtyard Portland hotel. The Oregon Convention Center and Museum of Science and Industry are also within a 10-minute drive away.

Rooms Types
King Room room in Courtyard by Marriott Portland City Center
Room Details
King Room
1 extra-large double bed 27.87mΒ² Type: Double
Internet facilities Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Desk Shared bathroom Sitting area Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Sauna Private pool Toaster Game console - Nintendo Wii Baby safety gates Adapted bath Roll-in shower Shallow end Bottle of water Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free spa access Free gym access Access to private pool

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Queen Room with Two Queen Beds room in Courtyard by Marriott Portland City Center
Room Details
Queen Room with Two Queen Beds
2 large double beds 40.41mΒ² Type: Family
Internet facilities Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Desk Shared bathroom Sitting area Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Sauna Private pool Toaster Game console - Nintendo Wii Adapted bath Roll-in shower Shallow end Bottle of water Fire extinguisher Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free spa access Free gym access Access to private pool

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King Room with Sofa Bed room in Courtyard by Marriott Portland City Center
Room Details
King Room with Sofa Bed
1 extra-large double bed, 1 sofa bed 37.16mΒ² Type: Double
Internet facilities Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Desk Shared bathroom Sitting area Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Sauna Private pool Toaster Bidet Game console - Nintendo Wii Adapted bath Roll-in shower Shallow end Bottle of water Game console - Xbox One Fire extinguisher Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free spa access Free gym access Access to private pool

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Corner King Room room in Courtyard by Marriott Portland City Center
Room Details
Corner King Room
1 extra-large double bed 32.52mΒ² Type: Double
Internet facilities Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Desk Shared bathroom Sitting area Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Sauna Private pool Toaster Bidet Game console - Xbox 360 Game console - Nintendo Wii Adapted bath Roll-in shower Shallow end Bottle of water Game console - Xbox One Fire extinguisher Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free spa access Free gym access Access to private pool

Select dates to see prices

Guest Score and Reviews
8.2 /10

V. good

999 Reviews

Cleanliness
8.0
Facilities
8.5
Location
8.7
Service
7.6

Floyd

young couple

10.0

As we stayed here several times in the past year, we like the hotel's access to public transport and its nearness to facilities such as the Portland Center Stage and the Portland Art Museum.

There are still lots of unsavory street characters wandering around.

March 2024

Dorvilier

family with young children

8.0

I wish you had clarified that I had to pay for parking.

Parking should have been included in the room.

April 2024

Services & Facilities

Most popular facilities
Wheelchair accessible
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi
Family Rooms
On-site parking
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Contactless Check-in/out
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Professional Cleaning Services
Staff Trained In Safety Protocol
Languages spoken
English
Media & Technology
Free Wi-Fi
Room Amenities
Cleaning Products Available
Safety Deposit Box
Smoke Alarms
Fire Extinguishers
Family Rooms
Allergy-free Rooms Available
Security
Safety Chain And/or Latch On Doors Available
Services and Conveniences
Luggage Storage & Lockers
Cashless Payment Available
Xerox/fax In Business Center
Laundry Services
Convenience Store
Transportation
Valet Parking (charges May Apply)
On-site Parking
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: before 12:00

Front Desk Hours: 24/7

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Private parking is possible on site (reservation is not needed) and costs USD 48 per day.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. People no matter the age stay for free when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Property Surroundings

550 Sw Oak Street | Portland, OREGON 97204, US

Courtyard By Marriott Portland City Center FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Contactless Check-in/out
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Professional Cleaning Services
Staff Trained In Safety Protocol
Languages spoken
English
Media & Technology
Free Wi-Fi
Room Amenities
Cleaning Products Available
Safety Deposit Box
Smoke Alarms
Fire Extinguishers
Family Rooms
Allergy-free Rooms Available
Security
Safety Chain And/or Latch On Doors Available
Services and Conveniences
Luggage Storage & Lockers
Cashless Payment Available
Xerox/fax In Business Center
Laundry Services
Convenience Store
Transportation
Valet Parking (charges May Apply)
On-site Parking
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.2 /10

V. good

999 Reviews

Cleanliness
8.0
Facilities
8.5
Location
8.7
Service
7.6

Floyd

young couple

10.0

As we stayed here several times in the past year, we like the hotel's access to public transport and its nearness to facilities such as the Portland Center Stage and the Portland Art Museum.

There are still lots of unsavory street characters wandering around.

March 2024

Dorvilier

family with young children

8.0

I wish you had clarified that I had to pay for parking.

Parking should have been included in the room.

April 2024

Jessica

family with young children

10.0

Location was good easy to get around

Bunch of homeless outside the hotel

April 2024

Chapman

solo traveller

10.0

Massive room, really friendly staff at reception. Bathroom was super spacious and had everything I needed. Great view, smooth elevators.

There was was a door that seemed to connect to another room, and I wasn't sure if it was locked properly and some mild paranoia set in. Lamp appeared to be broken on one side of the bed, but as I was about to check out I realized it simply wasn't plugged in . . .

April 2024

Mahdi

group

10.0

room, the lobby, the staff were friendly, location was very centric

nothing bad that I can think of

April 2024

Marisa

with friends

4.0

I loved the location, super convenient and easy to walk to lots of places nearby.

There were stains all over the hotel and the first night after our shower our soap dispenser fell off the wall because it was stuck on with command strips

April 2024

Valeria

family with young children

3.0

The service is very BAD; they need an update on customer service. In addition, the room was DIRTY, and we did not have any service in the two days we stayed.

I did not like the room's service, room, and cleanliness level.

April 2024

Nyssa

young couple

8.0

Location was great and the room very comfortable.

Only one garbage can in the bathroom, none in the main room.

April 2024

Chiara

solo traveller

9.0

Good location. I was able to walk to most attractions and to the train station (very handy for my day trip to Salem). Very comfortable bed. Didn't hear any street noise - an important point for me, since I am a very light sleeper. All staff members were polite and accomodating. My last day I had an evening flight and they held my luggage after check- out at no extra charge.

I was happy with this hotel and I don't have any really negative comments. Perhaps one thing they could improve is the lighting in the room, which was a bit dim. One suggestion: the coffee in the lobby is in a niche and not easy to see. I discovered it on my last day while waiting for a cab. Why not point that out to the customers when they check in?

April 2024

Jaimi

family with young children

3.0

The location was great, the staff were really friendly and helpful. Portland has done an amazing job in cleaning up the city. Getting around is easy with the Max and buses.

I thought there was free breakfast but there wasn’t, the room was fairly dusty, one bed had a mattress pad as a blanket, I had to call for more blankets. There was no garbage can in the room, only in the bathroom. The coffee station hadn’t been restocked and the glasses were dirty, there were no Paul Mitchell products in bathroom (as advertised) the bathtub was really slippery, shower head and tub filler were not sealed so just sort of moved around, there was so much grime built up on the trim I found myself cleaning it. I don’t think anyone’s cleaned that for years, with hot water, a washcloth and my nail I was able to get off a lot of ick in one little section. Hopefully it’s clear enough the next housekeeper will notice. The ice machine was not working. Overall the hotel is really in need of a deep cleaning, a bit more attention and a tub mat would be nice. For the cost I expected way more. We travel often and this was a first staying at a Courtyard. I’ve stayed in much nicer places for half the cost.

April 2024

Mia

review category business travellers

7.0

The staff was excellent, friendly and very helpful

Housekeeping. The bed was made but some trash was not thrown out and the bath mat was soaking wet and they did not replace

April 2024

Antoine

young couple

6.0

Room was suitable for the length of stay.

First room was a welcome surprise, however with crumbs on the furniture an alternative room was requested. The second room was not acceptable and the effort was made to accommodate another room. Staff that were sent to solve the issue was a trainees that I found poor reflection on a lack of attention to the matter. Settling on the third room it was a much smaller room which was a bit of an inconvenience. I expected more from this establishment.

April 2024

Miranda

group

8.0

loved the location

the alarm clock was beeping at 6am and we couldnt figure out how to get it to stop

May 2024

Sally

young couple

10.0

It was a good jumping off point for the train early the next morning. We also found Hubers close by for a lovely meal

May 2024

Janet

group

8.0

Room was good. Location was excellent as we were catching train and was within walking distance. However (not hotel’s fault re homeless people), the homeless situation and the campus rally was a bit unnerving.

The pillows were smaller than normal. Driver in airport shuttle could have been friendlier, we had just come from airport and both gent at airport and a gent on train were so helpful, it was surprising to get someone so quiet. But to his credit, he did help me later and was much more friendly.

May 2024

Fermina

with friends

8.0

Bed and the view.

Leaking outside, right side of the bath/shower.

May 2024

Pat

group

10.0

Room with a view looking over many of Portland’s historic buildings. Especially the Wells Fargo building with its many tiles, cornices, brass work, colors. Also lots of sun on the 16 th floor. We asked for a room with a view and got it! Location. We walked to most of the city’s highlights and even over the Morrison Bridge to Cartopia for a casual supper. Staff v helpful and willing to help. Friendly staff from restaurant front desk and valet.

May 2024

Pierre

review category business travellers

10.0

Services excellent: restaurant & vallet

May 2024

Yvonne

young couple

3.0

Staff was courteous

Room was dirty, bed was the most uncomfortable I have ever slept on. You can feel the springs and boards! There was no water bottles, even to purchase. The attached restaurant was horrible. The neighborhood was sketchy at best. Worst Marriott ever!

May 2024

Norman

Traveling as Couple

10.0

Very quiet. Honestly didn't hear other guests or staff during my stay.

The lack of normal parking. Valet only and cost of $49 per night. In and Out privileges were good.

May 2024

Christine

young couple

8.0

Helpful staff

May 2024

Gypsy

young couple

10.0

Location and view of our room!!

Valet fee

June 2024

Jsquilyn

family with young children

10.0

Great location in the heart of the city.

Expensive parking rates.

June 2024

Aj

young couple

10.0

Absolutely fantastic valet service

June 2024

Dana

family with young children

8.0

Location was great near the light rail and plenty of shops and food places around.

No pool, no free self parking

June 2024

Anna

group

9.0

Great location and about ten minutes from the waterfront (keep an eye out on your surroundings) and many restaurants and stores in a walkable distance. Only paid parking + valet here. Spacious room.

Need to pay for parking, and can be difficult to get on the right side of the building due to the one-way roads. Slow elevator and need key card to get it moving.

June 2024

Kamal

young couple

9.0

Quiet, clean, comfortable. Nice bar, friendly reception.

Valet parking too expensive. Rooms not cleaned. No fresh daily towels unless requested.

June 2024

Marco

solo traveller

8.0

Cleanliness and location

Price is rather high for what it was. Could have saved it five star hotel for that price.

June 2024

Belynda

review category business travellers

1.0

Tucker was rude and not helpful at all.

June 2024

Jill

young couple

9.0

Helpful staff

Parking is very expensive

June 2024

Rudy

young couple

10.0

Room was clean and quiet. The hotel is located centrally to shopping, night clubs and the waterfront. Easy access to the MAX/train.

They could have more selections of snacks to purchase in the lobby.

July 2024

Helen

young couple

7.0

Very central location. Quiet room.

Dated decor - affected appearance of cleanliness. Very noisy fridge which affected sleep.

July 2024

Maliszewski

young couple

10.0

Staff was awesome!

Wish breakfast was included in price of room!

July 2024

Veronica

young couple

10.0

Centrally located with many walkable restaurants.

July 2024

Jennifer

family with young children

9.0

Interior decor was updated, location was great, staff was helpful and friendly

Shower rod was about to fall down

July 2024

Van

review category business travellers

2.0

Valet staff was nice.

Hotel was dirty. We slept in our clothes on top of the blanket and didn’t use the shower. The price of valet was ridiculously high.

July 2024

Rebecca

young couple

9.0

Great location, friendly and helpful staff, comfortable bed, good price!

Perhaps the price of the overnight parking (48$ per night), but probably normal for city parking.

July 2024

Chad

young couple

9.0

Great room, the front desk staff selected for us a great room, good layout and nice view. Location is downtown which is fairly convenient and walkable to many points of interest. Parking was valet and expensive - we opted for a garage across the street.

Nothing. Good experience.

July 2024

Darcel

young couple

10.0

Great location to all pride events.

July 2024

Alaa

family with young children

8.0

Location is very good and in the heart of downtown. Room was clean and updated. Shower was annoying as the bathtub was clogged.

Parking was expensive. No breakfast included.

July 2024

Martina

solo traveller

10.0

Everything was fantabilistic!!

July 2024

Vardan

family with young children

4.0

I was charged multiple times and have not received 1 apology.

Being charged twice

July 2024

Brandy

group

4.0

Parking on site was awesome

I had a family walk into my room on me. Then I was locked out of my room. The pull out bed had no beding and the TV remote WOULD work because of the corrosion.

August 2024

Janna

family with young children

10.0

Efficient and friendly staff at check in, valet, and check out. The hotel is conveniently located in downtown, within walking distance of a number of desirable activities.

valet parking was a little expensive, but it was within the same parking price for downtown Portland. The valet service was very efficient.

August 2024

Ayesha

review category business travellers

5.0

Location was ideal to access the TriMet.

The Wi-Fi was horrible in my room.

August 2024

Maria

young couple

7.0

Location is central - perfect. Room was spacious. Front office staff are amazing especially the gentleman from East Europe on 9/08 was really kind and helpful and went out of his way to support with our requests.

Cleaning was not really up to expectation. Walked in to find hair in many parts including towels. The Do Not Disturb sign are useless. Housekeeping still came to clean even though we were told it was not scheduled and still came knocking on a day we had to sleep in. Room has minimal amenities. Not even a bottle of water or bathroom extras. Check the bill before leaving the hotel. Might have charges which were not incurred.

August 2024

Ambriz

family with young children

10.0

The room was huge and beautifully decorated. The staff was wonderful and helpful.

The elevator...maybe the signs should be updated to show where the keys actually go to change floors?

August 2024

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