501 Post Street | San Francisco, CALIFORNIA 94102, US
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Highlights
Front desk [24-hour]
Great for activities
Located in heart of San Francisco
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
24-Hour Front Desk
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Air Conditioning
Club Donatello - San Francisco
Centrally located in downtown San Francisco, this luxury 4-star hotel is one block from Union Square. It offers an Italian restaurant and rooftop lounge, a sauna, and spacious rooms with free WiFi. Club Donatello’s air-conditioned guest rooms are equipped with a 50-inch HD LED TV and a Blu-ray DVD player.
A compact refrigerator, an in-room safe and a mini-bar are also provided. Donatello’s Club 1500 is located on the top floor of the building and offers panoramic views of the city. Zingari Ristorante serves authentic Northern Italian cuisine.
Guests of Club Donatello have free access to the gym and 24-hour business center. Tour assistance are also provided by the concierge. A.
C.T.’s Geary Theater is just 3 minutes’ walk from Club Donatello.
Home of professional baseball’s San Francisco Giants, ORACLE Park is 10 minutes’ drive away. San Francisco’s Ferry Building Marketplace is 1.1 mi away.
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9.1/10
Superb
476 Reviews
Location was good. Room was large and comfortable.
Powell Street Bay Area Rapid Transit Station0.5 km
BART - Powell St. Station0.5 km
Rooms Types
Room Details
Deluxe King Room
1 extra-large double bed, 1 sofa bed
37.16m²
Type: Suite
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Desk
Shared bathroom
DVD player
Microwave
Dishwasher
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Towels/Sheets (extra fee)
Private pool
Oven
Toaster
Bidet
Game console - Nintendo Wii
Additional bathroom
Books, DVDs or music for children
Adapted bath
Infinity Pool
Bottle of water
Fire extinguisher
Privacy curtain
Select dates to see prices
Deluxe King Room
1 extra-large double bed, 1 sofa bed
37.16m²
Has window
Type: Suite
Room all facilities
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Desk
Shared bathroom
DVD player
Microwave
Dishwasher
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Towels/Sheets (extra fee)
Private pool
Oven
Toaster
Bidet
Game console - Nintendo Wii
Additional bathroom
Books, DVDs or music for children
Adapted bath
Infinity Pool
Bottle of water
Fire extinguisher
Privacy curtain
Room Description:
Deluxe King Room Offering free WiFi. This spacious deluxe room features a 50-inch HD LED TV, plush terry cloth robes, single serve coffee maker, compact refrigerator and microwave. Luxury 600-thread count linens are also featured. These rooms are on floors 11-14.
Guest Score and Reviews
9.1/10
Superb
476 Reviews
Cleanliness
9.1
Facilities
8.8
Location
8.8
Service
9.0
Marci
Couple
8.0
Location was good. Room was large and comfortable.
I left a nightgown by mistake and could not communicate with staff for its return. No one answered my calls and no one responded to my email sent to "Lost & Found". So, altough our stay was fine, the customer service was poor.
March 2025
Sherri
Couple
10.0
The property exceeded our expectations. The rooms were spacious and clean and the location was awesome! Would absolutely stay there again.
March 2025
Services & Facilities
Most popular facilities
Wheelchair accessible
24-Hour Front Desk
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Air Conditioning
Hair dryer
Bathtub
Shower
More Amenities
Accessibility
Facilities For Disabled Guests Available
Accessible Rooms Through Interior Corridor Available
Wheelchair Accessible
Activities & Things to do
Game Room
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
Food Delivery
Vending Machine
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Air Conditioning In Public Area
Heating In Public Area
Seating Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Staff Trained In Safety Protocol
Languages spoken
Filipino
English
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Room Amenities
Cleaning Products Available
Safety Deposit Box
Air Conditioning
Hair Dryer
Bathtub
Shower
Microwave
Coffee/tea Maker
Refrigerator
Room Towels Provided
Heating
Mirror
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Cashless Payment Available
Concierge Services
Massage Services
Designated Smoking Area
ATM Or Cash Withdraw On Site
Laundry Services
Swimming & Soaking
Hot Tub/Whirlpool
Spa/sauna
Transportation
Parking Available (charges May Apply)
Valet Parking (charges May Apply)
Parking Available
Health Services
First Aid Kit Available
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 16:00
Check-out:before 11:00
Front Desk Hours: 24/7
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs USD 65 per day.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for US$50 per person per night when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Property Surroundings
501 Post Street | San Francisco, CALIFORNIA 94102, US
Check-in begins at 16:00 and check-out can be done until 11:00.
Interesting place to explore in close proximity to the Hotel are Olympic Lake - Club, American Conservatory Theater, Christopher Clark Fine Art, Curran Theatre, Geary Theatre, San Francisco Museum of Craft + Design, Theatre District San Francisco, Smile A Gallery with Tongue in Chic, Union Square, One Union Square Shopping Center and others.
Accessible Rooms Through Interior Corridor Available
Wheelchair Accessible
Activities & Things to do
Game Room
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
Food Delivery
Vending Machine
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Air Conditioning In Public Area
Heating In Public Area
Seating Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Staff Trained In Safety Protocol
Languages spoken
Filipino
English
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Room Amenities
Cleaning Products Available
Safety Deposit Box
Air Conditioning
Hair Dryer
Bathtub
Shower
Microwave
Coffee/tea Maker
Refrigerator
Room Towels Provided
Heating
Mirror
Umbrella
Smoke Alarms
Fire Extinguishers
Alarm Clock
Kitchenware
Blackout Curtains
Toiletries Provided
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Cashless Payment Available
Concierge Services
Massage Services
Designated Smoking Area
ATM Or Cash Withdraw On Site
Laundry Services
Swimming & Soaking
Hot Tub/Whirlpool
Spa/sauna
Transportation
Parking Available (charges May Apply)
Valet Parking (charges May Apply)
Parking Available
Health Services
First Aid Kit Available
All Guest Score and Reviews
9.1/10
Superb
476 Reviews
Cleanliness
9.1
Facilities
8.8
Location
8.8
Service
9.0
Marci
Couple
8.0
Location was good. Room was large and comfortable.
I left a nightgown by mistake and could not communicate with staff for its return. No one answered my calls and no one responded to my email sent to "Lost & Found". So, altough our stay was fine, the customer service was poor.
March 2025
Sherri
Couple
10.0
The property exceeded our expectations. The rooms were spacious and clean and the location was awesome! Would absolutely stay there again.
March 2025
Cindy
Couple
3.0
Nice staff, clean property, good location for our purposes
Extremely noisy; street noise all night, sirens, banging, loud music and voices, even though on the 11th floor. Felt like I was sleeping in the street. Very poorly insulated windows obviously. Also, unable to darken room, due to corner location, two windows had shutters that didn't close completely. Pillows were like rocks, both my spouse and I had difficulty staying in one position long as our ears would start hurting from the hard pillows. Not a good value for price.
March 2025
Annie
Solo Traveler
9.0
Room size is large and comfortable. Sheets were very nice. Shower with glass sliding doors is very nice.
Water pressure in the shower isn't constant and sometimes you get spurts of colder water while showering.
March 2025
Thinking
Couple
9.0
I would really have to be extra picky to find anything negative about the hotel or my stay. The room was beautiful, large, and perfectly clean. The staff were all very friendly and helpful. Walking distance to everything I needed during my stay. Bed was great, and the towels were large and very soft. Everyone was very responsive and professional to any needs.
Again, I am being extremely picky here, but really, no complaints. Just some things to be aware of. The site advertised blue ray players in the room, which were not available. I always travel with my own, so no problem. The bathrobes offered will not fit a 240 lb man. The shower head adjustment was a little goofy, but we made it work. Also, this is no reflection on the hotel, but note to any travelers who are unfamiliar with San Francisco... if you wish to walk around the area, as i always love to do, taking a right from the park next to the hotel leads you right into the tenderloin district, so venture the opposite direction for your own comfort.
April 2025
Alexander
Business Traveler
8.0
Central location. Not over the top. Large room. Great value.
Some fittings are a bit old.
April 2025
Dave
Couple
10.0
Good Central location to everything. Many bars and plenty of eateries around the hotel when you feel like spending some time near by. On site Italian restaurant tasted world class with live music on the piano.
The room is very nice with a comfy bed.
April 2025
Alvin
young couple
10.0
Location and staff
Limited bar selection and they don’t take cash ( have no cash for change)
May 2025
Lucy
family with young children
10.0
Love staying here! Always can count on clean and lovely rooms.
May 2025
Lucy B.
Family with young children
10.0
Love staying here! Always can count on clean and lovely rooms.
May 2025
Patricia
young couple
8.0
Good location, walking distance to the- Union square with many shops.
nothing
May 2025
Hoeuy
Couple
10.0
We liked the location, the coffee/tea lounge area and the room.
Bathroom was on a smaller size.
May 2025
PATRICIA
Couple
8.0
Good location, walking distance to the- Union square with many shops.
nothing
May 2025
Selah
Couple
8.0
The hotel was very beautiful! The room was clean and the view was very nice. The sauna and the jacuzzi were a nice touch. The experience was very elegant yet comfortable. We scheduled a couples massage which was very relaxing! The ladies were super nice and clean. The location was walking distance from many restaurants and the Union Square mall which was lovely.
I wish there was an option for non-valet parking and perhaps a pool table in the game room. I also did not bring cables or a Chromecast to connect my phone to the TV, so we were stuck with cable.
June 2025
Livia
Solo Traveler
8.0
Great bed and comforters, nice remodeled bathroom. Coffee maker in the room was also nice.
Location is not the best in terms of being close to streets with homeless people and graffiti on walls. But close to Union Square.
June 2025
Ann
young couple
4.0
The hotel was well located, the room was a really good size and clean
The first night we arrived, we had no hot water (I had a cold shower), which we reported. The next day, they left us a note telling us to run the water for longer - it was lukewarm. The next day, after much prompting, they agreed there was a problem, and we changed rooms. Two days out of a four-day stay with no hot water. No acknowledgement that it was a problem.
June 2025
Daanish
family with young children
6.0
Rooms good sized and clean. Comfortable bed and amenities in bathroom. Parking possible and good central location.
Only one small trash can in room (in bathroom). Very loud toilet flush that can be heard from other rooms too. Gap under door allows a lot of sound in, and windows also let in a fair amount of street sound. staff upon arrival could have done a better job - no one at valet parking station for example, and no information about the hotel provided upon check-in (e.g. hotel services and amenities, check out time, etc.). I am aware this is provided on the app, but would have been nice to have been told. Club bar staff not very interested when i visited and was on their personal phone when I tried to ask questions. on-site restaurant also poor service - only a couple of people dining at tables yet had to wait 5/10 minutes to find someone to ask to sit at bar. Bar staff also were not so attentive - sat at bar for 5 minutes with barman making drinks in front of me before leaving and not taking my order. Would have expected better service from this tier of hotel.
June 2025
Reena
Couple
10.0
Spacious well-appointed room with comfortable bed, comfortable couch and coffee table with plenty of room to move around. Friendly and helpful staff when we asked about restaurants. We LOVED the club level that was beautiful and spacious with comfortable sitting areas for reading and relaxing. And we took advantage of the lovey jacuzzi. We also felt the location was perfect, allowing us to walk all over the city to MOMA, China Town, restaurants, etc. Overall, our stay was perfect.
I can't think of anything right now.
June 2025
Fiona
young couple
8.0
room was big, bed was comfortable and with large windows we were able to open the window for fresh air (always a personal preference)
June 2025
Fiona J.
Couple
8.0
room was big, bed was comfortable and with large windows we were able to open the window for fresh air (always a personal preference)
June 2025
Ken
Solo Traveler
10.0
Location and comfortable rooms. Excellent air flow. Amazing staff.
The room doors slam kinda loudly, but I adjusted.
July 2025
Susan
Couple
10.0
The location was perfect for seeing shows, dining at Fino, having a drink at the bar/restaurant. The staff was especially attentive!
Nothing!
August 2025
Troy
Solo Traveler
10.0
Staff is excellent. Very friendly.
August 2025
Andrew
young couple
10.0
Great room and very happy helpful staff.
N/A
September 2025
Pagona
young couple
8.0
We loved the comfortable bed and pillows, the wonderful fluffy towels, the spacious suite, the fact that we could open the window and get fresh air in the room, the complimentary coffee, chocolate etc at the Club on top floor!
The bathroom sink area would literally flood and be filled of water all the time. That led into everything that was next to the sink getting wet and that was extremely
September 2025
Nicholas
Solo Traveler
10.0
Amazing customer service, the location in consideration of the event I was going to, as well as the price
September 2025
Sunil
young couple
8.0
Italian flair
Air conditioning and lack of hot water and pressures
September 2025
Chris
Solo Traveler
8.0
Nice spacious clean room with a comfortable bed
They did not have any type of breakfast. They also did not have a business center.
October 2025
Rob
with friends
7.0
Room was large and spacious.
Given the wrong room initially and made to feel I was inconveniencing the staff by requesting the correct room.
Didn't like the mirrored walls by the room entrance.
October 2025
Austin
family with young children
10.0
Rooms were so large and comfortable. Plenty of cupboards, desks, bathroom bench a good size. All staff excellent.
Water pressure way too low in shower, so difficult to wash hair.
October 2025
Linette
Couple
10.0
Location is wonderful, half block away from Union Square. The room size is large and roomy, nice walkin shower.
October 2025
Murat
Group Traveler
5.0
Very very expensive Carparking
October 2025
David
young couple
8.0
Location really central to the city.
Nothing
October 2025
Deborah
young couple
10.0
Huge room, very classy,, thick pile towels, nice furniture, comfortable bed... Good views from our room and from the top floor club. Lovely staff. Quiet (up on the 12th floor). Great position for transport, shops, theatres... Everything, really.
October 2025
John
young couple
10.0
Staff was so friendly and attentive. The room was beautiful and clean. The bed was actually very comfortable - something that’s rare for a hotel. The restaurant was amazing! Overall an exceptional place!
The rate was a little pricey.
November 2025
JOHN
Couple
10.0
Staff was so friendly and attentive. The room was beautiful and clean. The bed was actually very comfortable - something that’s rare for a hotel. The restaurant was amazing! Overall an exceptional place!
The rate was a little pricey.
November 2025
Alice
Couple
10.0
Great central location. Large room. Roof top deck offering happy hour. Complimentary coffee. Friendly staff
Nothing I didn’t like
November 2025
Gavin
review category business travellers
8.0
Great Value, nice big rooms. The happy hour was a nice way to meet people and enjoy the roof top bar. I like the fact I could use the sauna and shower when I got in from my long haul flight before my room was ready.
There was no real breakfast option. Not enough fresh air. The fact the main entrance was locked early and you had to come in through the side door.
The fact that the lift could be accessed and used by anyone, rather than those with a key card, meant it felt a little bit unsafe.
I was there for a week, they could have discounted the price for a 7 day stay, and allowed me a later checkout. And also cleaned the room at least a couple of times.
November 2025
Imelda
Couple
8.0
Locations and room size very big
Older furniture, an upgrade will be nice
January 2026
Gary
Solo Traveler
10.0
Very friendly staff, clean rooms, comfortable bed.
January 2026
Audrey
Family with young children
10.0
Excellent value !!!
Nothing
January 2026
Cagla
Family with young children
10.0
It’s cozy and yet spacy. Perfect Location. Club floor is nice for free tea coffee. The staff is wonderful; everyone on the lobby floor is perfect, so helpful. Everytime i come back to this hotel..
January 2026
Ping
family with young children
8.0
good location
February 2026
Sinead
family with young children
8.0
Great location, clean, comfortable and spacious room. Helpful and friendly staff.
March 2026
Anonymous
Business Traveler
10.0
Location, staff, service - I stay there every year.
Construction was annoying but obviously necessary.
March 2026
Eugene
Couple
8.0
This was our third stay at Club Donnatello and we hope to be back next year, although comments below may change our mind.
I remember there was a bar before so the lack of one and no dining facilities were a dissapoiintment.
The rate for the valet parking is far too expensive. We had a Crysler Pacico and that was classed as extra large, I could accept this clasification for a big SUV like a Ford Expedition as we had last year. This might take us away from Donnello next year if its not rectified. Sorry to say this because otherwise we really like the hotel.
March 2026
Bikash
Solo Traveler
9.0
Great location, spacious high floor updated room (club level) and super comfy bed and pillows (the pillow was probably one of the best i've had at a hotel)! in-room K-cup machine was very handy in the morning. access to the clubhouse on top floor with coffee/tea and rooftop seating areas were a plus. Staff were nice and courteous. price was decent for the type of room and the location. will stay again!
room cleaning is only once every three days unless you specifically request it. mistakenly got charged for parking although i didnt have a car, noticed it on the bill but was taken care right away, so no big deal.
April 2026
Rahul
review category business travellers
9.0
The Hotel was clean, Neat and tidy Rooms.
Bathroom sink was clogged.
April 2026
RAHUL
Family with young children
9.0
The Hotel was clean, Neat and tidy Rooms.
Bathroom sink was clogged.
April 2026
Rawlins
Solo Traveler
10.0
Great location and beautiful facilities. The staff and bartenders were all great, and my room was clean and comfortable.
No dislikes
May 2026
Marlo
young couple
9.0
Room 1408. Beautiful room; immaculately clean. Shower water pressure was awesome. Coffee and tea available in roof top Club Room. Front desk staff were wonderful; maintenance staff were pleasantly friendly when passing in the elevator. Live music in the evening.
No breakfast option.
June 2026
Brull
solo traveller
10.0
location, sound proof, room, bathroom, size, the decore, everything
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