Hotel Bristol A Luxury Collection Hotel Vienna - Vienna
Hotel Bristol, a Luxury Collection Hotel, Vienna offers top-notch services and amenities, ensuring guests experience utmost comfort.Experience the wonders of Vienna with ease by utilizing the services provided at car hire. The accommodating team at the reception will aid you with amenities such as express check-in or check-out.
Each accommodation at Hotel Bristol, a Luxury Collection Hotel, Vienna is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment.Rest assured, in a few chosen rooms, you will find the convenience of instant tea and mini bar at your disposal.
Maintain your cleanliness and comfort using a hair dryer and bathrobes available in select guest restrooms. Indulge in the numerous pursuits available at Hotel Bristol, a Luxury Collection Hotel, Vienna. Unwind after your day by exploring the salon and find warmth and relaxation.
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9.3/10
Superb
200 Reviews
Location , room service, concierge and staff.
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Good to know
Check-in
from 15:00
Check-out
until 15:00
Pets Policy
Pets are not allowed
Getting around
Train Stations
Karlsplatz0.2 km
Karlsplatz Underground Station0.2 km
Rooms Types
Room Details
Classic King Room
1 extra-large double bed
30 m²m²
Type: Double
Free Wifi
Free Wifi
Air conditioning
Complimentary water bottle
Select dates to see prices
Classic King Room
1 extra-large double bed
30 m²m²
Has window
Type: Double
Room Description:
This double room has a satellite TV, bathrobe and air conditioning.
Room Details
Classic Queen Room
1 extra-large double bed
20 m²m²
Type: Double
Free Wifi
Free Wifi
Air conditioning
Complimentary water bottle
Select dates to see prices
Classic Queen Room
1 extra-large double bed
20 m²m²
Has window
Type: Double
Room Description:
This double room features a tea/coffee maker, cable TV and bathrobe.
Room Details
Executive Double Room
1 double bed
35 m²m²
Type: Double
Free Wifi
Free Wifi
Air conditioning
Complimentary water bottle
Select dates to see prices
Executive Double Room
1 double bed
35 m²m²
Has window
Type: Double
Room Description:
This double room has a balcony, air conditioning and tea/coffee maker.
Room Details
Junior Penthouse Suite
1 large double bed
45 m²m²
Type: Suite
Free Wifi
Free Wifi
Air conditioning
Complimentary water bottle
Select dates to see prices
Junior Penthouse Suite
1 large double bed
45 m²m²
Has window
Type: Suite
Room Description:
This suite features a balcony, seating area and tea/coffee maker.
When booking more than 9 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and charges are applicable.
Pets
Pets are allowed. Charges may be applicable.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Children from 12 years old to 17 years old stay for € 100 per person per night when using an existing bed.
Children from 3 years old to 11 years old stay for free when using an available extra bed.
People 12 years old and over stay for € 100 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Hotel Bristol A Luxury Collection Hotel Vienna FAQs
Check-in begins at 15:00 and check-out can be done until 12:00.
Interesting place to explore in close proximity to the Hotel are Opernball, Vienna Opera House, Vienna State Opera, Cafe Sacher, Albertina Graphic Arts Collection, Otto Wagner Pavillon am Karlsplatz, Albertina Museum, Osterreichisches Theatermuseum, Rosa-Mayereder-Park, Osterreichisches Filmmuseum and others.
Very well located within walking distance of several museums, and shopping. Across the street from the opera house.
There was nothing I didn't like.
September 2023
Hsu-ming
8.0
The location is amazing. You can walk to all the major landmarks from here and most tours meet at the State Opera House just opposite the hotel.
Vienna was in a heatwave and the air conditioning wasn't very effective.
September 2023
Js
Traveling as Couple
8.0
Comfortable room in a great location.
September 2023
Sumalatha
9.0
The suite rooms were large , with additional bathroom , which was fantastic for sharing
The breakfast spread was substandard
September 2023
Louis
Traveling as Couple
10.0
Liked everything!
October 2023
Robert
Traveling as Couple
10.0
The decor and service at Hotel Bristol is amongst the top in Europe. Really worth a visit.
October 2023
Diane
Solo Traveler
10.0
I arrived around 1100hrs from a transatlantic flight-my room was ready-I did not even have to ask- upon entering the room, sparkling wine was on ice waiting as were a few treats.
Nothing
October 2023
Friedrich
young couple
9.0
The location
that there was no separate shower
November 2023
Gerda
young couple
10.0
I liked the atmosphere and the friendliness of the staff,it was exeptional.
The offer for breakfast also was perfect and delicious.
The housekeeping could not be better.
All in all I and my friend enjoyed the stay at your hotel very much.
November 2023
Shelley
young couple
2.0
Only the location and the look of the hotel. The service was the worst of any 5 star hotel or even 3 star hotel I have stayed in. I had to call 3 times over 2 hours to get room service. The internet took 24 hours to work because the cable wires on the rotor were frayed. The room was cold when we arrived at 6 pm and did not warm up to a normal temp for 6 hours and we needed them to bring in a portable heater to help the situation. The staff communication with each other seems to be an enormous problem. I had to ask for our room to be cleaned numerous times one day and customer service kept telling me someone was coming to do it but they never did.
See above
November 2023
Tiasia
review category business travellers
10.0
The antique feel and customer service
Nothing I dint like
November 2023
Ekaterina
family with young children
9.0
Location, classic chic style, quality of sleeping, breakfast
Bar
November 2023
Andreea
young couple
9.0
Attention to detail of the entire staff
Great and diverse breakfast
Great design, well maintained imperial decor
Confortable and large room
An amount was blocked on my card each night at around 1-2 AM for what we spent during the day at the restaurant or for the parking. I never encoumtered this in any other hotel and I don’t think it’s appropriate for the hotel to just block certain amounts of money without my permission. These transactions in the middle of the night were also considered suspicious by my bank who wanted to block the card.
November 2023
Peter
young couple
10.0
Staff, food, ambience
Bar is too small
December 2023
Christoph
young couple
9.0
Location was excellent, staff was very nice, and allowed a late check out.
The room needs to be updated, the bar was small for the size of the hotel, missed breakfast, and was charged for coffee.....this is a famous hotel and I had a higher expectation for the price point. Rooms are sold as an upgrade upon arrival if there is availability for a better room it should automatically be done without an extra charge...as a hotel owner, this is our policy to advance if possible, which makes for a better stay!
December 2023
Tony
young couple
6.0
Great location, beautiful hotel, lovely suite
Breakfast service was a shambles, wait staff simply did not come, we had to go into the back to get the menus ourselves after asking several times. Still nobody came to take order, after finally stopping someone and ordering a simple single egg, it never arrived. 20 minutes later, flagged someone else down and they brought the wrong thing, then became arrogant and obnoxious when confronted about that (this is the breakfast manager Martin). Their solution was to just say they'll take it off the bill... which isn't a solution because we still didn't get breakfast. But they didn't care, they just wanted to get rid of us rather than try to fix the problem. Also, the £75 Mercedes transfer from the airport wasn't there when we landed, we had to ring the hotel, who rang the driver, who eventually turned up 15 minutes later where we were waiting in the cold for him. Said he "made a mistake". But we had to argue to get this taken off the bill. Also had a very pushy reception staff member call us in the room insisting on us coming down to give card details after we'd charged the bar tab to the room, because they forgot to take card details for extras when we checked in. Wouldn't let us do it later, wanted it immediately. Some seriously bad service for a five star hotel. I don't know why I'm bothering writing a review because they won't care.
December 2023
Jeanne
young couple
10.0
Everything! Wonderful old world elegance! Many exceptional touches, fab espresso machines in room - staff is the best. Don’t stay anywhere else. Wonderful restaurant ( dine fireside!) or just have high tea. Great cozy bar. Across street from opera. Location wonderful
December 2023
Silverman
group
10.0
Old world style understated luxury. We have been going to this hotel for half a century and it hasn’t changed. Some will find it needs modernization but we love it the way it is! The restaurant serves typical Austrian fare and is stylish with tables far apart! Prices very fair. Excellent as well for breakfast and afternoon tea.
December 2023
Pinar
young couple
10.0
Perfect location, great breakfast, sophisticated ambiance
Nothing
December 2023
Lucia
young couple
10.0
Everything was perfect.
No complains.
January 2024
Xiaoyan
family with young children
10.0
Excellent location quite convenient to St Stephen cathedral! Friendly staff!
None
January 2024
Chingiz
family with young children
7.0
Location is very good, and the staff friendly
The room was outdated and certainly required repair works
February 2024
Iain
young couple
10.0
The location was outstanding, smack in the middle of the city where all the attractions are
But that is not the best attribute of Hotel Bristol. The staff, esp the concierge, were outstandingly helpful and effective. The Concierge got me awesome tickets ti Giselle at the last minute as well was reservations at a Michelin starred restaurant. Bravo
Bed was a little soft
February 2024
Kartvelia
young couple
5.0
Outstanding location, breakfast was 5 star
Our room was not renovated, old bathroom, no view (5th floor)
February 2024
Bernard
review category business travellers
8.0
We liked the character of the hotel. The room was very nice and it is well located. The bar is very comfortable and the bartender did an excellent job.
There were two trainees at the desk for check in so it was slow. Our dinner waiter was excellent, but the food was just average.
February 2024
Mao
young couple
10.0
Just infront from The Opera house and near from the best museums... The room was perfect with tho Opera House view.
Everything was great.
February 2024
Anthony
young couple
10.0
Best hotel we have stayed in. Faultless.
Perfect location. Very good staff, who were extremely helpful. Excellent bar and restaurant.
Bedroom fantastic.
We will stay here again when we next visit Vienna.
Nothing
March 2024
Robin
young couple
8.0
The location is excellent. The subway is just in front of the hotel. This is a long established hotel with a equally long history.. The staff were nice. We only had lunch at the hotel and the burger and salad were excellent. The dinning room is good. The room we had faced the opera house and had a nice balcony. The room was good and the bed comfort was excellent. Good expresso machine in the room. Good cocktails bar downstairs with a good selection of cocktails.
If I had to nit pick I would have preferred a separate shower. Nothing else.
March 2024
Ashley
family with young children
10.0
The whole experience of staying at The Bristol Hotel Vienna was wonderful. All the staff were genuinely helpful and friendly, our rooms were spacious and beautifully decorated, there was a grand selection at breakfast and the concierge were extremely helpful. The location for us was perfect, as we had planned to attend performances at the Spanish Riding School and then simply walk around Vienna. If I ever return, I will certainly choose to stay at this hotel.
?????
March 2024
Linda
young couple
10.0
Excellent location,extremely clean and comfortable with beautiful period details.Staff were very friendly and helpful.
Nothing.
March 2024
Beata
young couple
10.0
We loved it. The hotel is exquisite. Every single cm of it. Really. Stunning.
It has a great and helpful staff, a variety of food for breakfast.
Breakfast is not included in the price of the room, and we had to walk a long way from the lobby to our
room.
People slamming the door 20 times/minute can be irritating.
March 2024
Geoffrey
family with young children
10.0
Absolutely fabulous time. The staff were all so happy, smiling and gracious. All were ever wishing to help. Nothing was too much trouble. The hotel was glorious in that art deco sense, so you need to want that. If you're into minimalism, then go somewhere else. It gave us a sense of that timeless courtesy and style that comes with a hotel that has class.
Nothing
March 2024
Phillip
young couple
10.0
Fabulous, friendly staff.
Facility were awesome!
Nothing
March 2024
Tamuna
young couple
10.0
Liked everything! The location is amazing, great staff !
April 2024
Niblock
group
10.0
The style, grandeur and comfort.
Overall a bit pricey.
The wall light switches ugly, decor a bit tired.
April 2024
Mariia
solo traveller
10.0
service, location, interior, restaurant
April 2024
Indira
young couple
10.0
Incredible rooms, spacious, elegant and a fantastic view of the opera house.
Elegant foyer and stairs. Just gorgeous all around.
The bar was very nice with the largest selection of cocktails I've ever seen
Service was excellent. We got ice when we needed. A chilled bottle of champagne awaited us. Plus delicious chocolate every day. Twice a day service.
April 2024
Lubna
young couple
10.0
The fact the I was facing the opera house and the suite was terribly romantic!
The restaurant service
May 2024
Williams
young couple
9.0
Classy, luxurious, very attentive staff, who always greeted us politely. Superb restaurant. Superb location for access to city centre.
The bar was a little on the small side. A dedicated lounge might be nice.
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