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ibis Wien City

Schönbrunner Straße 92 | Vienna, 1050, AT
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ibis Wien City - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Vienna
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows

ibis Wien City - Vienna

This smoke-free hotel is located in Vienna's 5th district, only 1.2 mi away from the city center, and a 5-minute walk from the Pilgramgasse and Margaretengürtel U4 Underground Stations. Wi-Fi and wired internet are available free of charge in the entire hotel.

A private underground parking garage is available for an extra charge. Ibis Wien City offers air-conditioned rooms equipped with all modern amenities, a bar with 24-hour snack service, and a terrace. Many restaurants, the Naschmarkt (open-air market), Schönbrunn Palace and Mariahilfer Straße (shopping street) are all within 1.

9 mi. The bus no 14 stops a 1-minute walk away, and goes directly to Mariahilfer Straße. Vienna Airport is 12 mi away.

.

Rooms Types
Standard Double Room room in ibis Wien City
Room Details
Standard Double Room
1 Queen bed 18.13m² Type: Double
Bathtub Telephone Fax Hairdryer Wake-up service/Alarm clock Refrigerator Shared bathroom Free toiletries Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Towels/Sheets (extra fee) Toaster Game console - Xbox 360 Game console - PS3 Entire unit wheelchair accessible Drying rack for clothing Baby safety gates Roll-in shower Infinity Pool Shallow end Bottle of water Fire extinguisher Open-air bath Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access Complimentary access to conference room/business areas Access to private pool

Select dates to see prices

Standard Twin Room room in ibis Wien City
Room Details
Standard Twin Room
2 Twin bed 18.13m² Type: Twin
Bathtub Telephone Fax Hairdryer Wake-up service/Alarm clock Refrigerator Shared bathroom Free toiletries Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Towels/Sheets (extra fee) Toaster Game console - Xbox 360 Game console - PS3 Entire unit wheelchair accessible Drying rack for clothing Baby safety gates Roll-in shower Infinity Pool Shallow end Bottle of water Fire extinguisher Open-air bath Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access Complimentary access to conference room/business areas Access to private pool

Select dates to see prices

Guest Score and Reviews
8.3 /10

V. good

1066 Reviews

Cleanliness
9.1
Facilities
9.1
Location
8.8
Service
8.1

Czurla

Family with young children

5.0

Good breakfast, big room size.

A lot of black mold and limescale in the shower, really bad quality bed with constantly wandering mattresses (separate, very thin upper mattress and net-like, sneaker polyester material covered bedframe). Stained and dirty curtains. Lack of sockets around the bed. We only got 1 key for the room. The hotel looks oldschool and not modern enough. The area is neglected and everything is full of grafiti, really not the best quarter within Vienna. Public transport is okay, but not the best unfortunately. I cannot recommend this hotel, I've been to many Ibis hotels in Europe with my partner, but this was so far the worst.

April 2025

Rbrierley

Family with young children

8.0

Great spot. Close to 2 metro stations but only a 20 min walk to the centre of Vienna. Lovely bars and restaurants locally.

April 2025

Services & Facilities

Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Room Service
Air Conditioning
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Food & Drinks
Bar
Restaurant(s)
Coffee Shop
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Seating Area
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Professional Cleaning Services
Body Thermometer Available
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Bulgarian
French
German
Hindi
Hungarian
Polish
Romanian
Russian
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Outdoor Recreation
Garden
Outdoor Recreational Features
Room Amenities
Cleaning Products Available
Clothes Drying Rack
Room Service
Safety Deposit Box
Radio
Air Conditioning
Hair Dryer
Shower
Room Towels Provided
Kitchen
Heating
Smoke Alarms
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Currency Exchange Service
Wake Up Call
Cashless Payment Available
Xerox/fax In Business Center
Invoices
Laundry Services
Desk/workspace Available
Transportation
Parking Available (charges May Apply)
Parking Available
On-site Parking
Electric Vehicle Charging Station
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: before 12:00

Front Desk Hours: 24/7

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 11 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Ibis Wien City FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Food & Drinks
Bar
Restaurant(s)
Coffee Shop
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Seating Area
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Professional Cleaning Services
Body Thermometer Available
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Bulgarian
French
German
Hindi
Hungarian
Polish
Romanian
Russian
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Outdoor Recreation
Garden
Outdoor Recreational Features
Room Amenities
Cleaning Products Available
Clothes Drying Rack
Room Service
Safety Deposit Box
Radio
Air Conditioning
Hair Dryer
Shower
Room Towels Provided
Kitchen
Heating
Smoke Alarms
Shared Kitchen
Fire Extinguishers
Balcony/Terrace
Ironing Amenities
Telephone
Trash Cans
Kitchenware
Toiletries Provided
Linens
Socket Near The Bed
Sleep Comfort Items
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Currency Exchange Service
Wake Up Call
Cashless Payment Available
Xerox/fax In Business Center
Invoices
Laundry Services
Desk/workspace Available
Transportation
Parking Available (charges May Apply)
Parking Available
On-site Parking
Electric Vehicle Charging Station
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
All Guest Score and Reviews
8.3 /10

V. good

1066 Reviews

Cleanliness
9.1
Facilities
9.1
Location
8.8
Service
8.1

Czurla

Family with young children

5.0

Good breakfast, big room size.

A lot of black mold and limescale in the shower, really bad quality bed with constantly wandering mattresses (separate, very thin upper mattress and net-like, sneaker polyester material covered bedframe). Stained and dirty curtains. Lack of sockets around the bed. We only got 1 key for the room. The hotel looks oldschool and not modern enough. The area is neglected and everything is full of grafiti, really not the best quarter within Vienna. Public transport is okay, but not the best unfortunately. I cannot recommend this hotel, I've been to many Ibis hotels in Europe with my partner, but this was so far the worst.

April 2025

Rbrierley

Family with young children

8.0

Great spot. Close to 2 metro stations but only a 20 min walk to the centre of Vienna. Lovely bars and restaurants locally.

April 2025

Balta

Solo Traveler

7.0

The location was great, there wasn't noticeable noise.

I'm not sure if the staff vacuums the floors of the rooms, because I had a strong allergic reaction (I'm allergic to dust). Rooms on the last floor require ducking to not hit yourself in the head after getting up from the desk. The wifi signal was weak, but still usable. The mirror lights in the bathroom could be updated a little bit, they take some time to turn on.

April 2025

Anjali

Solo Traveler

8.0

Nice budget stay, the guy at the reception helped store my luggage for a while after checkout

Location is a bit far away from the city centre

April 2025

Onur

Couple

8.0

+large room, clean, good value for money -food smell in the lobby area was inconvenient.

April 2025

Borodina

Group Traveler

8.0

The hotel met expectations. The renovation in the rooms is a bit old. Very good breakfast, even prosecco and salmon were nice, excellent pastries. The staff is friendly. The location is excellent.

Be sure to provide bottled water and a kettle in the rooms.

April 2025

Sherry

Group Traveler

9.0

Pleasant staff. Very quiet, clean basic room with comfortable, firm bed. About 10- to 15-minute walk to a subway station.

April 2025

Jeffrey

Family with young children

7.0

The staff were friendly and helpful

There was no AC and the room was very hot

April 2025

Hagit

Family with young children

9.0

The location was great. The staff was nice. Breakfast had variety of options, and the room was comfortable and clean. Thanks for a lovely time

It'll be nice to have a mini fridge in the room.

April 2025

Aleksandra

Group Traveler

8.0

Beds were very comfy.

The room was small, but it's ok for two persons.

April 2025

Marko

Couple

8.0

Location was top! Very close to the metro and also walkable to the center if you wanted a bit of walking. The room was very nice and it looked better than in the photos. Very friendly staff and they tried to arrange our requests.

I was missing water boiler and a fridge in the room. Its always nice to have it, when you travel with some health difficulties.

April 2025

Jalila

Solo Traveler

8.0

Location (25 min walking to opera and to central station, bus station around the corner) , comfortable clean room ?

A mini fridge would be a plus

April 2025

Nutiu

Couple

9.0

The hotel was quiet, not the streets tho. If you have problems with sleeping don’t stay with the window open. The room was clean, not big but enough for a city break. Really close to the subway.

At night it was very hot in the room.

April 2025

Maria

Family with young children

8.0

Lots of restaurants at the area. Quite near the metro. A pharmacy opposite and supermarkets near by.

Extremely hot the room. No tram or convenient bus near by (at least for us).

April 2025

Aliaksandr

Family with young children

8.0

You get what you pay for.

Coffee at breakfast was a disaster.

April 2025

Анастасия

Family with young children

7.0

Good location, 20 min walking from the city center and 5 min from train station. Big room.

Nosy street, air conditioning does not work well. Interior is quite old.

April 2025

Jamil

Couple

10.0

All is good

May 2025

Moshe

Couple

7.0

The shower was excellent. the staff was nice.

May 2025

Eugene-Jeka

Couple

7.0

The breakfast is nice. Location is ok. In a center about 9 minutes walk to the rails..

We had an issue with a blinking lamp in the bathroom and there was no available technician during the weekend to replace it. We were offered to replace the room on the 3rd night which is a bit too late and not comfortable. Also when I booked in advance I tried to extend our visit from 2 nights to 3 nights and I could not get a promotion price for an additional night and got a regular price, which was not properly explained.

June 2025

Flavius L.

Group Traveler

5.0

Breakfast was ok, also easy to find parking on street. Room was clean

No Fridge in Room and also the attitude of the guy from reception was not the greatest, with arrogance attitude.

June 2025

Jovana

Couple

10.0

Excellent breakfast, comfortable bed, clean bathroom, good wifi, 5 min walk to the metro station, nice neighborhood

June 2025

Martina

Family with young children

9.0

Nice room, good location, clean. The breakfast was really good, the breakfast staff were super!

I would have rate it higher if there was no carpet in the room. It always feel a bit unfresh with carpeting.

June 2025

Tural

Couple

10.0

Everything was perfect , 30 minutes of walk to the center. Breakfast was excellent, more choices.

Hotel has own parking for 20 euro.

June 2025

Yung H.

Family with young children

9.0

Cleaning staff did a great job particularly the bathroom which was spotless. The front counter staff particularly a gentleman named FLORIAN was excellent. He was extremely helpful regarding our train arrangement from Vienna to Saltzberg and knowledgeable regarding the history & life of Austria. I have learned a lot from him about this beautiful country which is the purpose of our travel. The breakfast was really good including many hot & cold options. Coffee & all sorts of juices, you name it. All those ladies were so attentive & hard working, they kept tidying up the table, the food area (refilling) & the coffee machine frequently with smiles & greetings. Very welcoming, friendly and professional. Honestly the design & the facility of the accommodation were a bit dated but well maintained, kind of 3 stars. But the staff (the service) was 5 stars, a huge thumbs up. Within 10 minutes walk to the train station & bus stop to get to the inner City and many local restaurants nearby including pubs, Austrian & Italian foods. I would highly recommend ibis Wien City to everyone.

Nothing

July 2025

Liudmyla

Group Traveler

10.0

Good location, parking and service

July 2025

Viktor

Family with young children

1.0

The breakfast was good.

This incident happened to me in the morning during check-out. I had to deal with a man named Alex, who introduced himself as a manager. I was ironing my clothes with my personal iron. Since I was in a hurry, I brought my luggage to the underground parking. I loaded my suitcases into the car and left the still-warm iron next to the vehicle so it could cool down. I placed it deliberately in an open and visible spot next to my car — there was nothing else nearby. After that, I went back upstairs to the reception to complete the check-out process, which took no more than 2–3 minutes. When I returned to the parking garage, the iron was already gone. I immediately went back to reception and asked for help. However, manager Alex refused to assist in any way. He said it was my problem, that the hotel takes no responsibility, the cameras don’t work, and there’s nothing he can do. When I asked, “What if someone steals a car from the underground parking?” — he simply replied, “That’s not my problem.” I asked him to at least speak to his colleagues or check with the staff. Instead, he began speaking rudely, rolling his eyes, and clearly showing that he didn’t care at all. His behavior was absolutely unacceptable — especially for someone claiming to be a hotel manager. After 15 minutes of this unpleasant conversation, Alex finally walked over to one of the staff members. Three minutes later, they brought back the iron — without explanation of who had taken it or why. I received no apology for the incident or the inconvenience. I would like an official response from hotel management: What position does Alex actually hold, and do you consider this kind of behavior acceptable for your hotel staff?

July 2025

Anton N.

Group Traveler

10.0

Room, staff

July 2025

Gyorgy C.

Solo Traveler

8.0

Comfortable great location to public transportation with quick access to the city center

It was good

July 2025

Melissa

Couple

8.0

Good basic room with everything needed for a comfortable stay. Within walking distance to buses and the metro.

The room smelled a bit damp. There is no retractor fan in the bathroom which probably contributes to this.

August 2025

Salome

Couple

9.0

Near the center, good breakfast and the room is comfy.

A hair in bed sheet and shower.

August 2025

Ronald

Solo Traveler

10.0

Close to subway at 10 mins walk to nearest bus station

August 2025

Anonymous

Solo Traveler

10.0

The breakfast spread was amazing if you choose to purchase it. The location was good and the staff was very helpful.

My final day I could not pay for my outstanding balance due to the system being down. Apparently this happens a bit. This cost me 3 hours trying to find an open Western Union... all were closed since it was a Sunday. Only bad thing.

August 2025

Ayşe

Solo Traveler

8.0

Most friendly and kindest staff. I had the golfing room and it was fascinating! Enough room for a solo traveler and satisfactory cleaning.

There were some noise coming to room from outside like TV noise but it might be due to location. I didn't mind train noise, reminded me my house. Some hair here and there but nothing troubling, mold in the shower head and shower walls can be cleaned but I had mold almost everywhere I stayed in Europe except for Italy so maybe it is not an issue there.

September 2025

John

Couple

10.0

It was very clean and very quiet. The staff were great and most helpful. The location was perfect since it was close to the underground train station and an easy walk to the downtown area.

September 2025

Rex

Solo Traveler

10.0

Location, price, staff.

October 2025

Ivana

Group Traveler

9.0

Hotel is in a safe area and about 7min from metro station by foot (from metro to city center in less than 10min). Big supermarket (Billa) is very close to the hotel. Rooms are older and need renovation, but they are clean and good size. Bed is quite comfortable, I woke up well rested every morning. I asked for an inner courtyard room (according to other reviews, it was supposed to be more quiet), and it was the quietest room I've ever been to (so thankful for that!). The breakfast is just amazing!! Maybe it's because I really love Austrian sweet/savory pastries, but I don't think anyone could have a complaint on this breakfast. It also has a nice choice of hot meals and the coffee is quite good. The breakfast area is very pleasant and good size, we haven't had any problems of finding available table. The staff is very helpful and friendly. I would definitely recommend this hotel. (we took photos of the room before check out, so don't mind the bed :))

Closet is not practical because it is in a weird corner and not easy to put our clothes in it. It would also be nice to have some wall hooks to hang out jackets. No sockets near bed.

October 2025

Suleiman

Group Traveler

6.0

REFRIGERATOR Small room

November 2025

FRANCISCO

Couple

8.0

Cost was better compared to the average on the city. Breakfast was varied and good.

Maybe Location as you need public transport to get to most of the places but it was not too bad,

November 2025

Bliss

Couple

8.0

The property was clean and functional. Our room was cozy and comfortable. The price was the most competitive we found in Vienna at that time of year, and the hotel is close to a metro station.

Breakfast was available, but not included in our rate.

December 2025

Nikola

Couple

9.0

Hotel location is good, about 15 mins from metro station. Beds are comfortable.

There is no socket close to the bed

December 2025

Tahir O.

Couple

8.0

The location is good; there are supermarkets, a pharmacy, and a laundromat nearby. It’s conveniently accessible via the U4. A normal place that meets expectations.

December 2025

Loutfy

Couple

8.0

Overall great , location close to transportation options in nice area , room was good , parking availability is great option

December 2025

Denisa C.

Family with young children

10.0

Check-in was quick and the staff made us feel welcome right away. The room was clean and quiet. Breakfast had plenty of options and everything tasted fresh. The location was close to the metro station.

Everything was great.

December 2025

IA

Group Traveler

10.0

clean room, good wifi, good location

there was no toothbrush and paste

January 2026

László P.

Couple

10.0

The hotel is tidy and clean. The staff is kind and helpful.

I liked everything.

January 2026

Ran

Family with young children

9.0

breakfast was great, staff were professional

not a bar or electrical kettle for coffe in the room

January 2026

JUSTUS B.

Solo Traveler

8.0

The location was good, just a few metres from the Metro. Also near the a busy street with shoping available.

Didn't find electric coffee maker in the house as I had seen in one of the photos on the website of the hotel.

January 2026

Frenklin

Solo Traveler

9.0

The Location is very good,a really nice neighbourhood and close to the U-bahn.The breakfast was really nice and tasty.The eggs and sausages were top for me.Also the room was quite clean and the bed was comfy.

January 2026

rtoth

Solo Traveler

10.0

Great location, close to subway and to lot of different restaurants and pubs. Rich breakfast options. Quite big room with a fully functional desk and that way it's also appropriate if you need to work. Highly recommended!

January 2026

Danilo

Solo Traveler

8.0

The room was very clean and it was comfortable. And it was new. The elevator is super fast. The breakfast was perfect, abundant and with options. The location was better than I expected. When I watched the map I was afraid it was bit far, but with the green metro you are everywhere in very short time. And the hotel is close to the stop.

January 2026

Utku b.

Family with young children

10.0

İbis is ibis, all over the world ?

January 2026

Robert

Solo Traveler

8.0

It was a quiet room and the heating system worked well even on cold winter nights

There were people smoking in a room nearby, and you could smell it. It appears the hotel staff wasn't very effective at enforcing non-smoking rules.

January 2026

Clare E.

Couple

9.0

The room was very comfortable and warm, and the bathroom was well equipped with all necessary amenities. The room was cleaned daily, and we were able to request extra pillows and a small kettle from reception. Upon arrival, the staff provided helpful information about the area, including transport links, nearby supermarkets, and restaurant recommendations for different budgets. The hotel is conveniently located between two U-Bahn stations and was easy to find and access by public transport. It is situated in a quiet area and is approximately a 30-minute walk from the city centre.

The hotel met our expectations, and we did not experience any significant negatives. For our first visit to Vienna, staying here provided a good introduction to the city.

January 2026

Pedro

Couple

10.0

After checkout it was allowed to leave the luggage temporary stored in the hotel after checkout.

February 2026

Ayush

Couple

8.0

Good for this price range.

February 2026

Bagherihosseini

Solo Traveler

8.0

The rooms have a minimalist style

The room windows were not double-glazed, and throughout the night the noise from the street, cars, and occasionally people outside could be heard inside the room.

February 2026

Kostas

Family with young children

10.0

A nice hotel with cozy and warm rooms perfect for resting after our long walks in Vienna. In a nice area with more budget restaurants and also close access to Laundry Service,Super Markets and Bakery. Close to metro station!

Everything was great.

February 2026

Christine

Couple

9.0

It was so clean and we got such a quiet room it was like nobody was around us at all!!! The bed is super comfy, the bathroom and shower very lovely.

Not really something to dislike, it would be nice to have a safe in the room and a fridge for some water. Also no plugs beside your bed so you can’t have your phone with you for your alarm in the morning or using it while you are charging.

March 2026

Anelia

Family with young children

10.0

I loved the room, location and the breakfasts.

-

March 2026

Kalinin

Solo Traveler

8.0

Room clean and have lots of space

Location not totally in the City center

March 2026

Irena

Couple

8.0

Location and staff were great!!!

The single matresses on the frame kept on sluding down. They were comfortable BUT they kept on shifting off the platform. As there was no frame.

March 2026

KZ

Family with young children

10.0

Perfect location and very comfy beds. Pro & helpful team and parking is a plus!

April 2026

Christopher-Ryan

Couple

9.0

the Breakfast was really good the staff very helpful

cannot mention anything

April 2026

Jo

Solo Traveler

10.0

The staff were very helpful and friendly. The room was serviced every day and was very clean. The hotel is in a good location to see the city and the palaces.

Nothing

April 2026

Gerrit

Family with young children

10.0

Great location, close to everything and clean.

April 2026

Pari10

Solo Traveler

9.0

The location is good, walking distance to metro and street car. Check in was earlier than regular hours and very quick. My room was big, had basic facilities, there was no safe, no kettle or iron but very clean. Bed was very comfy and sheets and pillows were spotless. Bathroom was big with a good size shower both hygienic. Breakfast was rich and very good. Hotel Staff were polite and helpful, wifi was very good and overall I had a comfortable stay.

Safe box at room would be convenient

April 2026

Darko

Couple

9.0

Room was spacious and clean, convenient parking available (for additional charge), breakfast was good with plenty of options, staff was friendly, checkout is until 12

There were two duvets for a single double bed, no safe in the room, some mold in the shower walls

April 2026

Yingliang

Solo Traveler

10.0

nice location and all the things in the room are very clean and tidy, the receptionist lady is very helpful ?

May 2026

Brian

Group Traveler

8.0

Usual Ibis - clean, comfortable with very pleasant and helpful staff!

Maybe the night duty chap was having a bad night………

May 2026

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