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Humaniti Hotel Montreal Autograph Collection

340 De La Gauchetiere O | Montreal, QUEBEC H2Z0C3, CA
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Humaniti Hotel Montreal Autograph Collection - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Montreal
Excellent room comfort & quality
Most popular facilities
Closed-caption TV
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area

Humaniti Hotel Montreal Autograph Collection - Montreal

Prime City Location Humaniti Hotel Montreal, Autograph Collection is located in Montréal city center, offering easy access to attractions such as Clock Tower Beach (1.3 mi) and Montréal/Saint-Hubert Airport (8.7 mi).

Nearby activities include ice-skating and boating. Exceptional Facilities Guests enjoy spa facilities, a sauna, fitness center, sun terrace, restaurant, bar, seasonal outdoor swimming pool, and free WiFi in public areas. Additional amenities include beauty services, wellness packages, and a business area.

Comfortable Accommodations Rooms feature air-conditioning, private bathrooms, city views, and modern comforts like mini-bars and soundproofing. Additional amenities include bathrobes, tea and coffee makers, and work desks. Dining Experience The modern restaurant serves Japanese and local cuisines for brunch, lunch, and dinner, complemented by a bar offering cocktails.

Breakfast is available à la carte. License Number(s): 304076.

Rooms Types
Guest  room with 1 King room in Humaniti Hotel Montreal Autograph Collection
Room Details
Guest room with 1 King
1 King bed 31.03m² Type: Double
Internet facilities Shower Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Refrigerator Shared bathroom Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Towels/Sheets (extra fee) Sauna Toaster iPad Game console - PS3 Game console - Nintendo Wii Additional bathroom Books, DVDs or music for children Adapted bath Roll-in shower Shallow end Wine/Champagne Bottle of water Fire extinguisher Key access Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector

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Guest  room with 2 Queen room in Humaniti Hotel Montreal Autograph Collection
Room Details
Guest room with 2 Queen
2 Queen bed 33.07m² Type: Double
Internet facilities Shower Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Refrigerator Shared bathroom Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Towels/Sheets (extra fee) Sauna Toaster iPad Game console - PS3 Game console - Nintendo Wii Additional bathroom Books, DVDs or music for children Adapted bath Roll-in shower Shallow end Wine/Champagne Bottle of water Fire extinguisher Key access Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector

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Junior suite with 1 King room in Humaniti Hotel Montreal Autograph Collection
Room Details
Junior suite with 1 King
1 King bed 35.02m² Type: Suite
Internet facilities Shower Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Refrigerator Shared bathroom Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Towels/Sheets (extra fee) Sauna Toaster iPad Game console - PS3 Game console - Nintendo Wii Additional bathroom Books, DVDs or music for children Adapted bath Roll-in shower Shallow end Wine/Champagne Bottle of water Game console - Xbox One Fire extinguisher Key access Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector

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Suite with 1 King room in Humaniti Hotel Montreal Autograph Collection
Room Details
Suite with 1 King
1 King bed 66.7m² Type: Suite
Internet facilities Shower Bathtub Safe Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Refrigerator Shared bathroom Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Towels/Sheets (extra fee) Sauna Toaster iPad Game console - PS3 Game console - Nintendo Wii Additional bathroom Child safety socket covers Books, DVDs or music for children Baby safety gates Adapted bath Roll-in shower Shallow end Wine/Champagne Bottle of water Game console - Xbox One Fire extinguisher Key access Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector

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Guest Score and Reviews
8.8 /10

V. good

183 Reviews

Cleanliness
8.3
Facilities
9.0
Location
8.4
Service
8.8

Stefania

Group Traveler

9.0

Great location, beautiful suites, nice bar area, amazing front desk staff.

Housekeeping service could have been better - had to call to request supplies, which should have been provided and replenished throughout the stay by the cleaning staff. Additionally, a couple of times we noticed that, after the room had already been made up, the entrance, living and bedroom area carpets still had some debris, wine and water glasses in the kitchenette still had fingerprints and chapstick marks on them, the soaking tub wasn’t fully scrubbed after being used, and there was still some hair on the bathroom floor in spots.

January 2025

Neilson

Couple

9.0

Location, cleanliness, modern.

Gym equipment old and limited. Both saunas broken.

January 2025

Services & Facilities

Most popular facilities
Closed-caption TV
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Room service available
More Amenities
Accessibility
Closed-caption TV
Visual Aids Braille/Tactile Signs
Visual Alarms
Facilities For Disabled Guests Available
Wheelchair Accessible
Accessible Shower Available
Lever Handles On Door Available
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
Coffee Shop
Food Delivery
Alternative Meal Arrangement
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Languages spoken
English
French
Media & Technology
TV & Movies/Shows
Mobile App For Room Service
Free Wi-Fi
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Closet
Radio
Air Conditioning
Slippers
Hair Dryer
Shower
Coffee/tea Maker
Refrigerator
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Cashless Payment Available
Grocery Delivery
Xerox/fax In Business Center
Concierge Services
Massage Services
Invoices
Spa Services
ATM Or Cash Withdraw On Site
Laundry Services
Swimming & Soaking
Outdoor Pool
Spa/sauna
Transportation
Valet Parking (charges May Apply)
On-site Parking
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: before 12:00

Front Desk Hours: 24/7

Internet

WiFi is available in public areas and is free of charge.

Parking

Public parking is possible on site (reservation is not needed) and costs CAD 42 per day.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 12 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Property Surroundings

340 De La Gauchetiere O | Montreal, QUEBEC H2Z0C3, CA

Humaniti Hotel Montreal Autograph Collection FAQs

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All Amenities
Accessibility
Closed-caption TV
Visual Aids Braille/Tactile Signs
Visual Alarms
Facilities For Disabled Guests Available
Wheelchair Accessible
Accessible Shower Available
Lever Handles On Door Available
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
Coffee Shop
Food Delivery
Alternative Meal Arrangement
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Languages spoken
English
French
Media & Technology
TV & Movies/Shows
Mobile App For Room Service
Free Wi-Fi
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Closet
Radio
Air Conditioning
Slippers
Hair Dryer
Shower
Coffee/tea Maker
Refrigerator
Trouser Press
Bathrobes
Room Towels Provided
Smoke Alarms
Fire Extinguishers
Separate Shower/bathtub
Balcony/Terrace
Soundproof Rooms Available
Mini Bar
Ironing Amenities
Telephone
Alarm Clock
Kitchenware
Blackout Curtains
Toiletries Provided
Linens
Allergy-free Rooms Available
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Cashless Payment Available
Grocery Delivery
Xerox/fax In Business Center
Concierge Services
Massage Services
Invoices
Spa Services
ATM Or Cash Withdraw On Site
Laundry Services
Desk/workspace Available
Convenience Store
Swimming & Soaking
Outdoor Pool
Spa/sauna
Transportation
Valet Parking (charges May Apply)
On-site Parking
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.8 /10

V. good

183 Reviews

Cleanliness
8.3
Facilities
9.0
Location
8.4
Service
8.8

Stefania

Group Traveler

9.0

Great location, beautiful suites, nice bar area, amazing front desk staff.

Housekeeping service could have been better - had to call to request supplies, which should have been provided and replenished throughout the stay by the cleaning staff. Additionally, a couple of times we noticed that, after the room had already been made up, the entrance, living and bedroom area carpets still had some debris, wine and water glasses in the kitchenette still had fingerprints and chapstick marks on them, the soaking tub wasn’t fully scrubbed after being used, and there was still some hair on the bathroom floor in spots.

January 2025

Neilson

Couple

9.0

Location, cleanliness, modern.

Gym equipment old and limited. Both saunas broken.

January 2025

Alex

Family with young children

9.0

Artsy and contemporary

More suitable for single or couple travellers

March 2025

Amatus

Couple

9.0

Beautiful decor in the lobby. Staff were lovely. The 2nd floor restaurant and lounge was nice. The drinks were really good. Bakery on the first floor was good. Long lines in the middle of the day on a weekend so you know it's good. Hotel room was clean and comfortable.

March 2025

Brijana

Business Traveler

9.0

Perfect for business trips and super professional and helpful staff. I enjoyed my time there.

April 2025

Dilattari

young couple

10.0

This is the second time we've stayed here because we like the location of the hotel, the rooms are spacious, the views are great (corner room always!), they are clean and trendy, really nothing we don't like about this place.

We have stayed here twice so there isn't anything we don't like about it - it's great!

April 2025

DiLattari

Couple

10.0

This is the second time we've stayed here because we like the location of the hotel, the rooms are spacious, the views are great (corner room always!), they are clean and trendy, really nothing we don't like about this place.

We have stayed here twice so there isn't anything we don't like about it - it's great!

April 2025

Alexandre

Business Traveler

9.0

The hotel is quite modern, good facilities, the gymn is excellent, the room is confortable and clean.

The breakfast at the hotel's restaurant has a limited options, and I did not find it particularly good.

April 2025

Romil

Family with young children

10.0

We stayed here for a few nights and really enjoyed it. The room was clean and comfortable, and the location was great — easy walking distance to a lot of the main tourist spots and there were plenty of shops around too. Breakfast was definitely a highlight, with lots of good options to choose from. The staff were helpful as well — they held our luggage for us before check-in and after we checked out, which made things a lot easier. There’s also a bakery and a really good restaurant right inside the building, which was super convenient. Overall, we had a really good stay.

Not really a criticism, but if I had to mention something, the in-room dining menu could have been a bit more comprehensive, especially considering how many great choices the hotel restaurant had. After a long day out, it would have been nice to have a few more options available to enjoy in the room. That being said, this definitely isn’t a complaint or anything that ruined the stay — just a small thing that would have made an already great experience even better.

April 2025

Maureen

young couple

9.0

Great modern hotel with outdoor pool and great bar/restaurant outside overlooking city.

May 2025

Mithi

Solo Traveler

10.0

- Brilliant staff and very friendly - Beautiful bathroom with great amenities and large walk in shower - Very large and comfortable bed - Clean wellness facilities - Fantastic room service - Late

- Room was quite dusty on arrival - there seemed to be some kind of air con unit in my room which was very loud throughout the day and night

May 2025

Sharlene

Family with young children

7.0

I am a Marriot Bonvoy member. While the Valet service and staff were professional and excellent, the rest of the staff were not. The Front Desk staff were underwhelming to hostile and the dining options insufficient for our needs. Impossible to get meals at off times, the restaurant closed at 10 on a Friday evening--is this a destination or not? And when we tried to get a late night drink before 12 noon, they claimed to be closed while people were drinking inside. I have stayed at other Autographs in the US where the service met or exceeded expectations. Unfortunately the Humaniti Montreal operates more like a 3 star, even though the property is beautiful and central. For that reason it is overpriced. I would rather pay slightly more for Hotel Birks or Fairmont-QE where the service is excellent at all times and in all areas of the hotel.

Front Desk staff is rude and unhelpful.

May 2025

Fabrice

Couple

6.0

Nice room, comfy bed, good location

Unfortunately there are much better options all very near the same location for considerably less. So in terms of value it’s not really up there.

May 2025

Romana

Couple

10.0

The location, cleanness, bright and modern

June 2025

Marsha

young couple

9.0

Both sides of dining room had good views. Servers of coffee could have been more frequent! And bananas would have been great but the yogurt bowl was delicious!

June 2025

marsha

Couple

9.0

Both sides of dining room had good views. Servers of coffee could have been more frequent! And bananas would have been great but the yogurt bowl was delicious!

June 2025

Brenton

Couple

7.0

Location, modern, friendly and helpful staff, nice sized room

Waits for elevator. Only two available which might have been enough for guests, but with non guests going to the outside facilities on the 9th floor there often were delays. Not one drawer in room so had to store most clothes in suitcases, but there was a closet to hang some items.

July 2025

Dylan

Couple

9.0

It was modern, clean, comfortable

That you can’t bring your own beer to the pool after 12n

July 2025

Jessica

family with young children

2.0

The mattress were good and the sauna.

The service was terrible. The hotel smells awful and the quality of air in the room was terrible we had to ask to change the air filters and as for a humidifier. They gave us the wrong room and the. They didn’t have the one we reserved

July 2025

jessica

Family with young children

2.0

The mattress were good and the sauna.

The service was terrible. The hotel smells awful and the quality of air in the room was terrible we had to ask to change the air filters and as for a humidifier. They gave us the wrong room and the. They didn’t have the one we reserved

July 2025

Sandee

Couple

9.0

Artsy boutique hotel - decor was classy and hotel location was excellent for easy access to train , downtown and old town

Pool was too small and overcrowded

July 2025

Elliott

Couple

7.0

Nice clean small

Small very small rooms pretty pricy

July 2025

Joan

Family with young children

10.0

Very clean and spacious

August 2025

Samantha

review category business travellers

9.0

Location and the pool

Breakfast the restaurant was less than ideally located in the hotel and service was slow though the food was excellent.

August 2025

Andrew

young couple

6.0

Good restaurant

Tired rooms with stained furniture

September 2025

Margaret

Solo Traveler

10.0

Beautiful contemporary design nicely appointed with well chosen art…the room had a great shower, Nespresso coffee machine…very comfortable bed, etc! Plus there was a nice… but shallow outside, heated pool on a terrace on the 9th floor…

No issues…!

September 2025

Martijn

review category business travellers

8.0

The room was spacious and well designed, the shower was fantastic. Staff is very friendly.

My room didn’t have any window that could open. I strongly dislike that about modern hotels. Also, breakfast was à la carte instead of a buffet.

October 2025

Michael

Couple

9.0

Excellent staff.

October 2025

François

review category business travellers

9.0

The croissants from the bakery. That bakery downstairs is incredible.

Little bit expensive for me

November 2025

Mo

group

9.0

- Excellent service - Spacious Room - loved the gym and the outdoor pool

NA

January 2026

Vera

family with young children

1.0

This place look pleasing but far from it, only good thing was it was close to places in the city

Our stay raised multiple service and operational concerns that management should address. Wr arrived early to check-in, we waited over five hours for our room fair enough we were early. Later We were told it was ready, after i had to ask even though we were in the lobby right in front of them, then informed it had not been inspected, resulting in further delays. This reflects poor coordination and guest-service management. Staff interactions were consistently cold and dismissive. As international guests who do not speak French, we felt unwelcome. During check-in, a staff member rolled her eyes while I retrieved my ID behaviour that is unprofessional and unacceptable in any hospitality setting. Considering the fact that international guests keep your hotel busy and making revenue. We were explicitly told the pool was closed from November to May. On our final day, a caretaker advised us it had been open the entire time, operating daily from 10am. This contradictory information resulted in us missing an amenity we were entitled to and highlights internal communication failures. Housekeeping was also inconsistent. After a full day in snow and slush, our room had not been serviced. It was only cleaned after we raised the issue and left again, returning around 7pm. We paid for a suite, yet the view was of buildings on both sides, great view - NOT. Finally, at checkout we were being advised that we were going to be charged again for a room that had already been paid in full an error that should never occur. Overall, the lack of warmth, accountability, and service consistency fell well below the standard expected for a hotel of this calibre. Management should review staff training, communication, and guest-experience processes, particularly when hosting international visitors.

January 2026

Alexander

solo traveller

9.0

The main station of Montreal is in walking distance to the Hotel, which is great if you travel by public transport. The room was very clean and comfortable, the hotel itself looks very modern and new and of course clean as well. I'm already looking forward to my next stay in a few months. There's also a bakery in the building and a supermarket just over the street.

-

January 2026

Jennifer

Family with young children

10.0

The hotel was gorgeous, staff were very professional and friendly. The restaurant meals were incredible. We loved the location and its proximity to downtown. We will be back for sure!

Room could have been a bit roomier and the price is high.

January 2026

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