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a&o Copenhagen Sydhavn

Sydhavns Plads 4 | Copenhagen, 2450, DK
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a&o Copenhagen Sydhavn - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Copenhagen
Excellent room comfort & quality
Most popular facilities
Pets Allowed
24-Hour Front Desk
Pets allowed (charges may apply)
Shared lounge/TV area
Free Wi-Fi
Family Rooms

a&o Copenhagen Sydhavn - Copenhagen

Comfortable Accommodations a&o Copenhagen Sydhavn in Copenhagen offers family rooms with private bathrooms, parquet floors, and modern amenities. Each room includes a TV, sofa, and seating area, ensuring a pleasant stay. Essential Facilities Guests enjoy free WiFi, a bar, and a lounge.

Additional facilities include a elevator, 24-hour front desk, live music, and karaoke. Paid on-site private parking is available for those traveling by car. Dining Options A continental buffet breakfast is served daily, featuring juice, pancakes, cheese, and fruits.

The property also offers a variety of dining options, catering to diverse preferences. Prime Location Located 2.2 mi from Copenhagen Central Station and 7.

5 mi from the airport, the hotel is close to attractions such as Ny Carlsberg Glyptotek and Tivoli Gardens. Boating is available in the surrounding area.

Rooms Types
Twin Room room in a&o Copenhagen Sydhavn
Room Details
Twin Room
2 Twin bed 14mยฒ Type: Twin
Bathtub Wake-up service/Alarm clock Microwave Extra long beds (> 6.5 ft) Walk-in closet Toaster Game console - PS2 Roll-in shower Infinity Pool Bottle of water Fire extinguisher Privacy curtain Open-air bath Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access Access to private pool

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Quadruple Room room in a&o Copenhagen Sydhavn
Room Details
Quadruple Room
2 Twin bed 18mยฒ Type: Quadruple
Bathtub Wake-up service/Alarm clock Microwave Extra long beds (> 6.5 ft) Walk-in closet Toaster Game console - PS2 Roll-in shower Infinity Pool Bottle of water Fire extinguisher Privacy curtain Open-air bath Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access Access to private pool

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Bed in 6-Bed Dormitory Room room in a&o Copenhagen Sydhavn
Room Details
Bed in 6-Bed Dormitory Room
1 Bunk bed 20mยฒ Type: Bed in Dormitory
Bathtub Wake-up service/Alarm clock Microwave Extra long beds (> 6.5 ft) Walk-in closet Game console - PS2 Laptop Roll-in shower Infinity Pool Bottle of water Fire extinguisher Open-air bath Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access Access to private pool

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Bed in 8-Bed Dormitory Room room in a&o Copenhagen Sydhavn
Room Details
Bed in 8-Bed Dormitory Room
1 Bunk bed 24mยฒ Type: Bed in Dormitory
Bathtub Wake-up service/Alarm clock Microwave Extra long beds (> 6.5 ft) Walk-in closet Game console - PS2 Laptop Roll-in shower Infinity Pool Bottle of water Fire extinguisher Open-air bath Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access Access to private pool

Select dates to see prices

Guest Score and Reviews
7.5 /10

Good

2239 Reviews

Cleanliness
7.3
Facilities
8.2
Location
7.1
Service
7.9

Troy

Couple

5.0

Nice overall place for teens who don't mind loud.

The sound in the rooms is terrible. NOT SOUND PROOF! The doors slam every 3 minutes. The doors move slowly until about 20cm then they slam!!! Every door slams in the hallways. Its insane!

April 2025

Indira

Family with young children

8.0

Simple, cozy family rooms. Good location.

Extra fees for hotel parking

April 2025

Services & Facilities

Most popular facilities
Pets Allowed
24-Hour Front Desk
Pets allowed (charges may apply)
Shared lounge/TV area
Free Wi-Fi
Family Rooms
On-site parking
More Amenities
Activities & Things to do
Live Entertainment
Karaoke
Food & Drinks
Bar
Packed Lunches
Vending Machine
General
Pets Allowed
24-Hour Front Desk
Elevator
Non-smoking Property
Electronic Room Key
Pets Allowed (charges May Apply)
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Professional Cleaning Services
Kid Friendly
Strollers
Media & Technology
Shared Lounge/TV Area
Free Wi-Fi
Room Amenities
Safety Deposit Box
Heating
Smoke Alarms
Family Rooms
Security
CCTV Security In Common Areas
Services and Conveniences
Cashless Payment Available
Invoices
ATM Or Cash Withdraw On Site
Transportation
Parking Available (charges May Apply)
On-site Parking
Public Transport Tickets
Health Services
Process In Place To Check Health Of Guests
First Aid Kit Available
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: before 10:00

Front Desk Hours: 24/7

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Private parking is possible on site (reservation is needed) and costs DKK 120 per day.

Pets

Pets are allowed on request. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

A&o Copenhagen Sydhavn FAQs

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All Amenities
Activities & Things to do
Live Entertainment
Karaoke
Food & Drinks
Bar
Packed Lunches
Vending Machine
General
Pets Allowed
24-Hour Front Desk
Elevator
Non-smoking Property
Electronic Room Key
Pets Allowed (charges May Apply)
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Professional Cleaning Services
Kid Friendly
Strollers
Media & Technology
Shared Lounge/TV Area
Free Wi-Fi
Room Amenities
Safety Deposit Box
Heating
Smoke Alarms
Family Rooms
Security
CCTV Security In Common Areas
Services and Conveniences
Cashless Payment Available
Invoices
ATM Or Cash Withdraw On Site
Transportation
Parking Available (charges May Apply)
On-site Parking
Public Transport Tickets
Health Services
Process In Place To Check Health Of Guests
First Aid Kit Available
All Guest Score and Reviews
7.5 /10

Good

2239 Reviews

Cleanliness
7.3
Facilities
8.2
Location
7.1
Service
7.9

Troy

Couple

5.0

Nice overall place for teens who don't mind loud.

The sound in the rooms is terrible. NOT SOUND PROOF! The doors slam every 3 minutes. The doors move slowly until about 20cm then they slam!!! Every door slams in the hallways. Its insane!

April 2025

Indira

Family with young children

8.0

Simple, cozy family rooms. Good location.

Extra fees for hotel parking

April 2025

Mia

Group Traveler

7.0

Location is just 5mins walk from the Sydhavn S station. Hotel bar and concierge is 24hrs open. hassle-free check in and check out. Hotel staff are helpful and courteous.

The shower room's door is a little broken so water was leaking outside the bathroom going to the main door. A fix is needed.

April 2025

Helen

Family with young children

10.0

Fun things to do in the hostel, ping pong, chess etc good atmosphere, lively.

April 2025

ื•ื™ืฆืžืŸ

Solo Traveler

3.0

The room had decent amount of space

I got the linen for the bed from the front desk and needed to put them myself when i came at almost 12 AM in a dark room with people sleeping which was inconvenient, especially when I was on the upper bed in a bunked bed. The sink in the bathroom was not clean and something blocked the water so they accumulate. You could really hear the noise from the street when police cars went by.

April 2025

Nadia D.

Family with young children

7.0

Good for the value.

The drain on the shower was clogged. There was no soundproof I think we could hear everything.

April 2025

P.

Family with young children

8.0

We stayed with two kids (6&9) in this hostel for 6 nights and it worked for us perfectly since we were there mostly for sleeping. It was quiet inspite of many young people groups, very good service (inkl. cleaning), super bus/subway connection to the city center, supermarkets nearby. And kids were extreme happy with the playing area (table tennis, chess, table football). There was also a communal kitchen there, where there was s fridge, dishes, two stoves and a kettle as well sitting and esting areas (but we barely used that). For the money the hostel costs it was the best choice to (afford to) travel with kids to Copenhagen. And kids were totally fascinated from the city and we will come back for sure

It would be really nice to have a possibility to open the window in the communal kitchen. Some people cooked very strange smelling things and the smell couldn't really get out. Since we used the kitchen for boiling water, it was still ok.

April 2025

Febra

Family with young children

8.0

Hostel concept hotel. Good internet and amenities. Robust furniture and amenities - all in working order. Budget friendly in the heart of copenhagen.

April 2025

Elayda

Group Traveler

10.0

It was clean, staff were nice, also joined Karaoke night which was so fun. 100% recommend!

April 2025

Alina

Solo Traveler

6.0

Friendly staff. Enjoyable activities.

Very unpleasant smell in the rooms. Rooms that are not ventilated. Windows that do not open. Bathrooms are very small. The linen is taken away in the middle of the stay and you have nothing to sleep on.

April 2025

Fajar

Family with young children

8.0

Clean and comfortable Location close to public transport and 10 min by s train to the central station. Parking facility Good value for the money

On sunny day, the room becomes very warm and when we open the window, it is very loud due to traffic noise. .

May 2025

Brankko

Couple

8.0

Looks good, and location is nice. Neighborhood was pretty and it has a nice connection to the city center. Parking was available as well and breakfast was good. Additional positive thing that I would like to point out is a sign for dog in the room so nobody disturbs you, nor your dog, while staying.

Sometimes it's a bit noisy. There were a lot of children groups and it's close to the main road and our room was on the ground floor.

June 2025

Klokun

Group Traveler

7.0

Itโ€™s good location. Nice staff.

Room was not very clean. We found paper after chocolate under madras and small trash on the floor.

June 2025

Kelsey

Family with young children

7.0

Conveniently located by the train Large communal space Toys for kids Friendly staff

Uncomfortable beds, tiny and terrible pillows OUTRAGEOUSLY expensive given the amenities and location

June 2025

Baigalmaa

Family with young children

3.0

I think , Nothing

The place was dirty and very far from the city center. You have to make your own bed, which is not ideal after a long trip. There is no air conditioning, and if you open the windows, it's very noisy.

July 2025

Martin

Family with young children

8.0

A simple, clean and comfortable hotel, ideal for a stopover before heading to the airport early the next morning. The facilities are more directed towards hostel guests, but room is comfortable and had the amenities needed. Price was also good. Provided baby cot free of cost.

We had to put sheets and duvee covers on one of the beds ourselves, which seems like something the hotel should do as a minimum, especially since it was the bunk bed which was not easy to do.

July 2025

Gildaiden

Group Traveler

10.0

Even though the room was not so spacious, the hotel has everything you need and itโ€™s also close to the train and other public transportation. The activities organized in the evenings are also a plus.

Thereโ€™s a common kitchen and during our stay somebody was stealing food from several guests. Not fault of the staff but something to be checked.

July 2025

Babashov

Solo Traveler

8.0

Location and comfort

July 2025

Setareh

Couple

9.0

I like the facility, easy check in and check out, lively environment, close to supermarket, 10 min walk to M2 metro. It has very live environment and fun. Kitchen facility is perfect.

July 2025

Bence

Family with young children

7.0

Comfortable rooms with all the necessary amenities for a reasonable price

Almost every night there were loud guests in front of the building, which woke us up despite the closed windows. On the last day our card stopped working 1.5 hours before the checkout. I had to get help from the staff, which was tiring, because their first two attempts haven't worked.

July 2025

Pedro

Family with young children

7.0

Clean and private

Very damaged the floor

July 2025

UmairSyed613

Family with young children

7.0

budget place to stay

July 2025

Tufailahmad

Family with young children

8.0

Location and price

No cooling system

July 2025

Kateล™ina

Couple

8.0

Great location, not in the city center but not far away. Clean room, comfy beds. Common kitchen. Nice staff.

No AC, not possible to open the window fully - hard to get fresh air. Not so big breakfast buffet - only hard boiled eggs, no sausage or beans, no sweet pastry. Common kitchen could be twice that big and more equiped.

July 2025

Sebastian

Solo Traveler

10.0

Fantastic stay

July 2025

Carolin

Family with young children

9.0

Great breakfast, nice staff, rooms are clean, and the price was right :)

No parking. Need to be booked extra and only limited availability.

July 2025

Martins

Couple

9.0

Great budget option for the city, if you want just a place to rest at night and get a shower. It was all clean with decent equipment and facilities. Location is well within reach of several means of public transport and bike paths. Breakfast is enough if not anything special.

Be aware that at least one side of building faces busy street - lower floors will get all the street noise with open windows. Pillows could be a bit more substantial.

August 2025

Oja O.

Family with young children

1.0

Budget breakfast but ok. Not the cleanest restaurant. Not a clean hotel. Limited parking spaces at the hotel - a bigger parking garage on the other side of the road.

This has been my worst hotel experience ever and I have stayed in much cheaper place that at least were clean. We had to check out after the first night. The first room that we got was smelly - maybe the sheets, had cobwebs, floor was damaged and bathroom/shower unkempt. Had the bedsheets changed but the smell remained. Moved to another room on the same night we checked in - the other room we got was a bit better, but the shower had not been properly cleaned. The general hotel was unclean and seemed to be struggling with maintaining its cleanliness. My kids were distressed by this lack of cleaniness of the place. We then checked out early requesting a refund. We were given an address to contact but havent heard back from them. That was 1 month ago! Zero response. Reached out to Booking.com several times and have to start the conversation from the beginning everytime.

August 2025

Matthew

Family with young children

8.0

Basic but good

I think they could have done a sheet change after 5 days, they didn't over our 10 day stay

August 2025

Rajwinder

Family with young children

8.0

The location was good

The breakfast should have been included in the price I had to pay for my breakfast

August 2025

JoyToy

Family with young children

3.0

It was available.

Felt dirty. Our hallway smelt like dogs breath and feet. Our room smelled weird-not a clean smell. Staff was the bare minimum of polite. They seemed really annoyed about having to help with check in og or even sell us a glass of wine. The shower door couldnโ€™t shut, so we had water ALL over the floor after each shower. We paid for and booked a room for 4 but had to make the kids bed ourselves. The sheets had holes in them and towels were different shades of white and the duvets (without covers) were a mash up of assorted yellow stains. The room was basically giving loads of โ€œickโ€. Sorry. But you asked.

August 2025

Hrefna

Family with young children

3.0

The location was fine

My room was not clean , I went down and showed them pictures, and a niece girl went up and cleaned but still it was dirty , I was staying in family room and they did not bother to put aheed or towel for more than 2 people, we were 5 and I needed to go down to get more sheet and towels and put it my self on the beds, even if I paid for family of 5.. Breakfast was poor and not worth the money.. The staff was always nice and friendly Also I ordered that my room was cleaned.. but when I came back from my day they only took trash and towel but did not bother to leave more towels no more hand paper and my room was still dirty. We won't be back, we were not happy and our money was not well spent with this trip.

August 2025

Mapple

Couple

9.0

Very convenient location, both train and metro are in a walking distance. The staff are friendly and accommodating and decent breakfast. The beds are comfortable and the rooms are quite spacious.

The pillows, they are horrible. We ended up asking for a sheet because they have no extra pillows available just so we can sleep.

August 2025

Jeff

Group Traveler

7.0

The breakfast was good. Check-in and out was easy.

When I made the booking, I didn't realize that it was a Hostel, so that could haved been clearer. But, that being said, the price was less than other regular hotels.

August 2025

Meiko L. M.

Family with young children

8.0

The location : is near the train station Facilities : shared kitchen, refrigerators, pool table, chests sets, en play space for children/teenagers Breakfast was ok, enough options for budget hostels.

No airco, and it can be really hot in the summer and if you open the windows, you can hear all the noises from outside Parking: You need too booked sooner!! Other wise you will be looking for Parking space outside for hours if you get lucky! Online check in : still didn't work so well, the really need to fix it This is an Hostels and not a hotel

August 2025

Xenia

Family with young children

10.0

All the children's things. In general, we must say that we found the accommodation much better than portrayed in booking.

The rubbish that our neighbors left in front of their door.

September 2025

Vijayakumar

Family with young children

1.0

Staffs were rude

Rude behaviour

September 2025

Daniil

Group Traveler

10.0

Nice staff and great price

A bit loud next to the big steer

September 2025

Nora

Group Traveler

4.0

Location .Is near to airport Staff speak english and were professional.

Not clean Room floor durty Curtain all down , broken To much noise outside during night Our sleep was disturbed

September 2025

Saqib

Solo Traveler

8.0

Staff was very nice and genuinely helpful

September 2025

Darkman030

Group Traveler

10.0

The room was big enough for our group of four. The beds were super comfy, and it felt warm and clean.

Since itโ€™s a family room, we definitely need more storage space, and where are the coat hangers?

October 2025

Marina

Family with young children

7.0

ฤŒista posteljina i peลกkiri, sasvim ok mesto da se prenoฤ‡i.

October 2025

Vitor

Family with young children

5.0

The view was nice. It was close to the train station. It was generally clean and it was cheap.

It wasnโ€™t clean enough. The bed and pillow was uncomfortable.

October 2025

Catherine

Family with young children

9.0

This A&O hostel is in a good location within 5 minutes walk of metro station that is then a short train trip into the main station (city centre near Tivoli gardens) and only 1 more train to the airport after that. Although not walking distance from too many sights, it is well situated for public transport. Staff were friendly on arrival, spoke excellent English and assisted us as needed. The room was clean and easily accessible. It was also nice and quiet where we were as it is a bit out of the central city, so we found it quite a peaceful place to stay. The family room is a good size for sleeping, and there are plenty of locker storage options under the beds for suitcases. The bathroom was clean and the bodywash/shampoo provided was nice and well stocked. This is the 2nd A&O I have stayed in, and it was heads above the once in Hamburg - we had been a bit worried on arrival not knowing what to expect after our stay in Hamburg, but we were pleasantly surprised at the more modern facilities, cleaner environments and safer location.

The sink was clogged on arrival, but we were able to resolve this easily. We were missing a set of sheets and towels when we arrived, but again, this was resolved promptly by staff. We did find the room a bit hot and didn't have the option of air conditioning, but not unbearable.

October 2025

Edward

Couple

7.0

I liked the location. I liked that I could store my luggage while I was out during the day.

I didn't like the poor lighting of my room.

October 2025

Bogdan

Family with young children

8.0

Amazing staff,very helpfull and kind

Quality of the beds

November 2025

Octavian S.

Family with young children

5.0

good location, close to the train station

This is a students' dormitory, a hostel, or smth like that. It's just there's a dedicated hotel-like rooms. We ordered a twin room with 2 beds, but got 2 more beds (bunk beds), so a total of 4 beds in the room, occupying all the space. When I complained to the reception about this, the response was there was no other room available and they assured me that there will be no extra charge applied to me for the 2 extra beds, which I did not even need (!). The room did not have a locker for clothes - I mean at all! There were a couple of hangers and that's all. Pretty annoying. The TV was not usable - when turned on there were no TV channels available at all. Reception said that this happens sometimes and they can't fix it. Strange. Finally, the cleaning quality was not good enough. For the price we paid, considering all the above, I think we overpaid.

November 2025

SABUHI

Couple

9.0

Everything is good.

Location :(

December 2025

Michel-Bastien

Family with young children

7.0

Good value for the price, quiet, great spaces and facilities.

No control over heating system in the bathroom. Automated check-in does not feel very efficient; I doubt it makes things faster.

December 2025

MISTURAH

Solo Traveler

7.0

The place was easily located

Cleaning was done once for the whole stay

December 2025

Giancarlo

Couple

8.0

Itโ€™s really easy to take a train from the hotel

Cleaning

December 2025

Samira

Family with young children

10.0

The staff were really helpful and the facilities really complete. We also enjoyed the breakfast very much and ofcourse the live music.

We had to walk about 10 minutes to the nearest metro station to get to the city center.

December 2025

Oleksandr

Family with young children

3.0

Room was relatively cheap. Location is also good. Fast check-in

Photos give false impression. Room was dirty. Bathroom is a complete mess. Light in the room is poor. It was also cold and we couldn't adjust the temperature.

January 2026

Heather

Group Traveler

9.0

We needed just a quick one night stay during an unexpected layover in Copenhagen so this was a perfect spot for me and my family near the airport. However, if we were staying in Copenhagen, we wouldnโ€™t necessarily stay here. For one night stay it did the job as it was comfortable and warm and ample space for a family. The hotel offers a lot for Family such as entertainment for children and had we had more time, we certainly wouldโ€™ve used the entertainment available.

It wasnโ€™t all that clean however for the price we paid for one night that was not planned for a layover, it was perfect and we do recommend this place for families and others as it offers a lot and is comfortable.

January 2026

Robert

Solo Traveler

10.0

Great location, and comfortable... I have stayed there before and chose it again for this trip!!

It is fine...

January 2026

Janni

Couple

7.0

A cheaper option in Copenhagen a bit outside city center but still Easy to get to. Rooms were big and nothing to complain about cleanliness.

It was very loud even inside the rooms, we werenโ€™t there to party but still got woken up in the middle of the night from people coming back home. When I booked it looked like we got one big bed but was two seperate beds. Really hard beds.

January 2026

Elise

Group Traveler

9.0

Breakfast for under 18 year old children for -50%

The mattress was really uncomfortable

January 2026

Julian

Couple

10.0

Nice clean and great friendly staff

January 2026

Marta

Couple

7.0

A good accomodation for a good price! Great access to a kitchen and late night snacks.

The shower was leakingโ€ฆ

February 2026

Emil15

Solo Traveler

9.0

Stayed here on a number of occasions. Never had an issue.

February 2026

denis

Family with young children

7.0

Fine place to an inexpensive night over

March 2026

Siriphan

Couple

8.0

I had a great experience at the hotel. One of the male staff members, who is petite with curly hair (around 160 cm tall), provided excellent service. He was very helpful in resolving an issue with my room. Although it took some time, he remained patient and willing to assist until everything was sorted out. I truly appreciate his dedication and support.

March 2026

Mark A.

Family with young children

8.0

Easy to check in, using there apps No need to go to reception

March 2026

Pavle

Family with young children

10.0

Close to the city center, clean room, warm.

We could not turn off the heating, the knob was broken.

March 2026

Vojdan

Family with young children

9.0

The facilities were great, the staff were responsive and it is good value for money.

The location isn't central, although it is close to multiple public transports. The bed wasn't as comfy as it could be.

March 2026

Ayu U.

Family with young children

8.0

breakfast is good, towel available, shower gel also available, but no toothpaste and toothbrush. there is a share kitchen to cook water, microwave, stove to cook simple meal etc. cutlery available. many activity and game options in the lobby for family, children and everyone.

the share kitchen is small for entire customer in the hotel, the bed is not tied to the frame, so it keep moving.

March 2026

Zaur

Family with young children

8.0

Good enough to be hostel. A lot of families, family friendly. 6 minutes walks to S train, 10 min walk to M24 Subway station to center. Couple of coffee and small pizza places within 5 to 10 min walk distance

The window was broken in the room.

March 2026

Jacob

Couple

9.0

Good location , clean facility and easy check in and check out.

No kettle

April 2026

Ian

Solo Traveler

7.0

Check in was easy.

Was a bit hidden therefore a bit hard to find from the map

April 2026

BรผลŸra

Couple

8.0

Clean, good for the value, also i liked the communal area

Location is a bit disadvantage but it was 7 mins walking distance to the train station

April 2026

AlfredoVilla6

Family with young children

6.0

Location is fine, close to metro, easy access to the city.

I have been before to A&O Sydhavn, but this time the experience was quite unpleasant compared to the first one. They are very strict on not giving you the key before the check-in time at 15:00, but guess what? Once you are there waiting for 20 minutes until you reach the check-in time and go to your room, you then realize that your room is NOT READY, and full of beer cans and unmade beds and you have to wait another 25 minutes for the rooms to be cleaned up. Also, I do not know who is in charge of the hiring of the personnel, but the lady you have in the front desk is super rude, zero customer oriented. Even though we got some complimentary drinks for the waiting of the room cleaning, she only gave me 2 cards for a group of 8 people! So I had to bring all my family down again so she gave us a complimentary drink for all 8, very unprofessional. Attention at the front desk - very unprofessional and rude Very strict check in time - but not respecting the time of the people when it comes to cleaning the rooms

April 2026

Arthur

Family with young children

10.0

The price was reasonable and the rooms were quite and comfortable. The place was clean and surprisingly quite.

No complaints.

April 2026

Irina

Couple

8.0

The location is good, not far from the city center if you use the public transport. Very close to the train station.

April 2026

Hans

Solo Traveler

10.0

Location. Shared spaces.

No dinner options

April 2026

Aitana

Couple

8.0

Clean, spacious and young atmosphere.

I don't have a thermostat in the room and the temperature couldn't be changed.

April 2026

Mahek

Solo Traveler

10.0

Good size of room . Worth the money.

Nil

May 2026

Gerda

Solo Traveler

8.0

The simple and good quality service - the breakfast, the quick self check- in, 0-24 reception, the clean room and bathroom. The comfy beds. The guest kitchen - did not have the time to use, but great to see they have. Good quality for money

The floor was broken in our room. This could be a potential danger for slipping. Only open shelves and no wardrobe in the room.

May 2026

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