James Cook Hotel is located in the heart of Wellington, just 1640 feet from Lambton Harbor. It features a fitness center and a restaurant with harbor views. James Cook Wellington is just 15 minutes’ walk from both Cuba Street and Courtenay Place.
Wellington International Airport is a 20-minute drive away. The hotel offers direct elevator access to Lambton Quay. Enjoy the full refurbishment when you stay in the Executive King or Twin Rooms.
All air-conditioned rooms come with private bathrooms and work desks. Each room includes free WiFi, cable TV, a refrigerator and tea and coffee making facilities. Some rooms feature city or harbor views.
Facilities at the James Cook Hotel Grand Chancellor include a 24-hour front desk and a business center. Hotel guests have access to Les Mills fitness center on Lambton Quay. The 17th-floor Whitby’s Restaurant and Bar offers buffet or à la carte dining stunning harbor views.
Sojourn Café features a contemporary à la carte menu. A pianist plays live in Whitby’s & Sojourn several days a week.
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8.2/10
V. good
4686 Reviews
The bed and the pillows were so comfy
Show All Reviews
Good to know
Check-in
from 14:00
Check-out
until 14:00
Pets Policy
Pets are not allowed
Getting around
Train Stations
Wellington Railway Station0.8 km
Rooms Types
Room Details
The Terrace Double or Twin Room
2 Full bed
24m²
Type: Twin/Double
Bathtub
Safe
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Refrigerator
Desk
Shared bathroom
Sitting area
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Towels/Sheets (extra fee)
Sauna
Private pool
Toaster
Game console - PS3
Game console - Nintendo Wii
Lake view
Additional bathroom
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Fire extinguisher
Key access
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Free spa access
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Select dates to see prices
The Terrace Double or Twin Room
2 Full bed
24m²
Has window
Type: Twin/Double
Room all facilities
Bathtub
Safe
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Refrigerator
Desk
Shared bathroom
Sitting area
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Towels/Sheets (extra fee)
Sauna
Private pool
Toaster
Game console - PS3
Game console - Nintendo Wii
Lake view
Additional bathroom
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Fire extinguisher
Key access
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Free spa access
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Room Description:
This air-conditioned room features a flat-screen TV with cable channels, as well as a work desk, a refrigerator and tea and coffee making facilities. Free WiFi is provided.
Room Details
Family Room
2 Full bed
48m²
Type: Suite
Bathtub
Safe
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Towels/Sheets (extra fee)
Sauna
Private pool
Toaster
Bidet
Game console - PS3
Game console - Nintendo Wii
Lake view
Additional bathroom
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Toothbrush
Fire extinguisher
Key access
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Free spa access
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Select dates to see prices
Family Room
2 Full bed
48m²
Has window
Type: Suite
Room all facilities
Bathtub
Safe
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Towels/Sheets (extra fee)
Sauna
Private pool
Toaster
Bidet
Game console - PS3
Game console - Nintendo Wii
Lake view
Additional bathroom
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Toothbrush
Fire extinguisher
Key access
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Free spa access
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Room Description:
Room has two Double beds with separate lounge area, a flat-screen TV with cable channels, as well as a work desk, a refrigerator and tea and coffee making facilities. Free WiFi is provided.
Please note that the price is based on 4 guests. There is no capacity for additional guests.
Room Details
Newly Refurbished - Executive King Room
1 King bed
28m²
Type: Double
Bathtub
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Refrigerator
Desk
Shared bathroom
Sitting area
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Towels/Sheets (extra fee)
Private pool
Oven
Toaster
Game console - PS3
Game console - Nintendo Wii
Lake view
Additional bathroom
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Toothbrush
Fire extinguisher
Key access
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Select dates to see prices
Newly Refurbished - Executive King Room
1 King bed
28m²
Has window
Type: Double
Room all facilities
Bathtub
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Refrigerator
Desk
Shared bathroom
Sitting area
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Towels/Sheets (extra fee)
Private pool
Oven
Toaster
Game console - PS3
Game console - Nintendo Wii
Lake view
Additional bathroom
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Toothbrush
Fire extinguisher
Key access
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Room Description:
Fully refurbished in 2019, these Executive King Rooms are located on the higher floors of the hotel. This room includes all the thoughtful amenities you would expect, with an updated bathroom with walk-in shower.
Room Details
Newly Refurbished - Executive Twin Room
2 Full bed
28m²
Type: Twin
Bathtub
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Refrigerator
Desk
Shared bathroom
Sitting area
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Towels/Sheets (extra fee)
Private pool
Oven
Toaster
Game console - PS3
Game console - Nintendo Wii
Lake view
Additional bathroom
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Toothbrush
Fire extinguisher
Key access
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Select dates to see prices
Newly Refurbished - Executive Twin Room
2 Full bed
28m²
Has window
Type: Twin
Room all facilities
Bathtub
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Refrigerator
Desk
Shared bathroom
Sitting area
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Towels/Sheets (extra fee)
Private pool
Oven
Toaster
Game console - PS3
Game console - Nintendo Wii
Lake view
Additional bathroom
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Toothbrush
Fire extinguisher
Key access
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Room Description:
Fully refurbished in 2019, these Executive Twin Rooms are located on the higher floors of the hotel. This room includes all the thoughtful amenities you would expect, with an updated bathroom with walk-in shower.
Guest Score and Reviews
8.2/10
V. good
4686 Reviews
Cleanliness
8.5
Facilities
7.6
Location
8.1
Service
8.7
Cathylee
family with young children
10.0
The bed and the pillows were so comfy
March 2026
Anthony
young couple
7.0
Close to venue we went to. Access off motorway. Parking available.
March 2026
Services & Facilities
Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Free Wi-Fi
Room Service
Air Conditioning
Family Rooms
On-site parking
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Accessible Parking
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
Coffee Shop
Restaurant (special Diets Available)
General
24-Hour Front Desk
Elevator
Non-smoking Property
Electronic Room Key
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Daily Disinfection
Physical/social Distancing Guidelines
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Kid Friendly
Babysitting/Child Services
Kid-friendly Dining
Media & Technology
Free Wi-Fi
Room Amenities
Room Service
Safety Deposit Box
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Ironing Amenities
Family Rooms
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Concierge Services
Designated Smoking Area
Invoices
Laundry Services
Tour Services
Transportation
Parking Available (charges May Apply)
Indoor Parking (charges May Apply)
On-site Parking
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
Fax/photocopying
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 14:00
Check-out:before 11:00
Front Desk Hours: 24/7
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and costs NZD 30 per day.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People no matter the age stay for NZD 50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Check-in begins at 14:00 and check-out can be done until 11:00.
Interesting place to explore in close proximity to the Hotel are Cable Car, Plimmer Steps, Alexander Mckay Geological Museum, Waterfront Walkway, Taki Rua Productions, Museum of Wellington City and Sea, Museum of Wellington City Sea, Queen's Wharf Event Centre, Carter Observatory, TSB Bank Arena Wellington and others.
The Hotel offers On-site parking.
Yes, hotel offers Meeting/Banquet Facilities, Fax/photocopying.
Staff Follow All Safety Protocols As Directed By Local Authorities
Daily Disinfection
Physical/social Distancing Guidelines
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Kid Friendly
Babysitting/Child Services
Kid-friendly Dining
Media & Technology
Free Wi-Fi
Room Amenities
Room Service
Safety Deposit Box
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Ironing Amenities
Family Rooms
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Concierge Services
Designated Smoking Area
Invoices
Laundry Services
Tour Services
Transportation
Parking Available (charges May Apply)
Indoor Parking (charges May Apply)
On-site Parking
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
Fax/photocopying
All Guest Score and Reviews
8.2/10
V. good
4686 Reviews
Cleanliness
8.5
Facilities
7.6
Location
8.1
Service
8.7
Cathylee
family with young children
10.0
The bed and the pillows were so comfy
March 2026
Anthony
young couple
7.0
Close to venue we went to. Access off motorway. Parking available.
March 2026
Sharon
young couple
9.0
Breakfast was excellent. Great choices.
Conference room was good,spacious.
March 2026
Kylie
young couple
10.0
The location was great. It all facilities you needed including onsite restaurant. Has awesome buffet breakfast
March 2026
Caroline
young couple
8.0
Location was fantastic
My air conditioner was very difficult to control
March 2026
Robin
young couple
8.0
Meals were good. The staff friendly and helpful. Location was great.
March 2026
Adri
family with young children
7.0
The hotel is beautiful
The shower pressure was bad
March 2026
Rose-marie
solo traveller
9.0
I loved the supremely comfortable bed!! Also loved the well appointed little kitchenette and the beautiful herbal toiletries.
The absence of a reading light beside the bed, as I felt I disturbed my friend and roommate sleep by having to use the overhead lighting since no small bedside light was provided.
March 2026
Marilyn
young couple
8.0
The rooms were spacious and staff friendly, elevator right down into city centre..
The food was mediocre and very expensive, the very expensive breakfast far under par!!
March 2026
Jennifer
family with young children
9.0
It was a nicely refurbished room and comfortable. The food at the restaurant was awesome.
The open shower got everything wet. Cool design but not practical. The staff seemed to have a really hard time understanding that with our party, while needing 3 rooms only had 2 cars.
March 2026
Zjene
group
2.0
I’m really not sure, looks pretty on the picture but get there na definitely not worth the money
Everything was way overpriced!
March 2026
Jessica
family with young children
10.0
Room spacious and clean, staff friendly, brekkie nice.
March 2026
Lisa
family with young children
8.0
Location is the busy drive straight of the motorway into the James cook, you dont really need your car again untill you go home as you are right intown and can take the elevator down to the main street.
breakfast buffet was a bit cold
March 2026
Megan
solo traveller
9.0
Tidy and great location
Car parking was a little expensive
I booked the wrong month and there was no Le-way at all. Considering I then booked for the right month
March 2026
Ben
family with young children
10.0
Beautiful views.
Nice restaurant and bars.
Great access to cafe's.
Parking station was a little bit complicated but no big deal.
March 2026
Jeffrey
young couple
10.0
Great location - helpful staff
Interestingly, in an attempt to offer modern conveniences with USB hookups for phone charging next to the bed, there was no actual outlet bedside and I was unable to plug in my CPAP machine.
March 2026
Sheryl
young couple
9.0
Central in Wellington. Parking available. Comfortable bed!
March 2026
James
family with young children
9.0
Quick access to the waterfront.
Nothing really.
March 2026
Joshua
young couple
10.0
Great location
No issues
March 2026
Leeanne
group
9.0
The room was perfect - right size, very comfy bed. Excellent location within walking distance of everything and easy to find when arriving by car in Wellington.
there was nothing I didn't like
March 2026
Susan
young couple
10.0
Loved the room and everything, comfortable bed and bathroom. Staff were great and handy location with great shops and eateries around. Smart hotel. Paid parking next to hotel was handy. Restaurant and bar food available.
Our window looked out onto buildings so had to close the curtains.
March 2026
Scott
young couple
9.0
Great central Wellington location. Breakfast was good and rooms very
March 2026
Foster
young couple
8.0
Beds were comfortable. Restaurant was great.
March 2026
Philippa
young couple
8.0
Comfy beds and great access to Lambton Quay
Very tired
March 2026
Helen
young couple
10.0
Great location
March 2026
Sally
young couple
10.0
Central location. Staff were great with advice on breakfast options outside hotel, transport suggestions to ferry terminal and cleaning of our room. Loved the antipodes skin products.
No issues.
March 2026
Vicky
group
7.0
Friendly staff
Poor tv reception and
Hot water in shower not hot enough (room1502)
March 2026
Mark
family with young children
8.0
Convenient to get to when coming into town
Perfect for a night away with family. Spacious rooms
March 2026
John
family with young children
10.0
Great location, clean, quiet, easy parking
March 2026
Aleisha
family with young children
7.0
Great location, one of the better buffet breakfasts we have had at hotels, rooms promptly serviced.
Could be cleaner. Many problems with the elevators.
March 2026
Angie
young couple
6.0
The cleanliness
The room felt really small and big gap at the door would hear little kids running up and down the corridor also felt like you couldnt make noise because they neighbors would hear
March 2026
Richard
solo traveller
7.0
Our go to when we visit Wellington for easy parking and shopping near Lambton Quay
Staff seem reluctant to come out from the back room behind reception. This leads to unwarranted queuing at check in.
March 2026
Marina
young couple
8.0
Location, cleanliness of facilities and the comfortable beds.
The room temperature control did not work in my room.
March 2026
Aaron
solo traveller
9.0
Easy parking easy walking access to city via lifts
Nothing really
March 2026
Vanessa
family with young children
7.0
Prime location for the city. Easy check in
.
March 2026
Greg
young couple
8.0
We stayed in the King Suite Harbour Lounge Access with Harbour View room on the 23rd floor, and as we expected, (having stayed here before) the suite comprised three rooms in total, all large, all spacious, and all light and airy with amazing views out over the CBD.
IN the bedroom, the bed is huge and incredibly comfortable, there is lots of hanging space for clothes, and plenty of out of the way space to store your suitcases, the bathroom is big, with big tub, big shower, and big vanity, with there is a separate wc. In the separate lounge space, there is a tv, table and chairs for working, table and chairs for dining, lounges and coffee table for relaxing, and with a dedicated bar fridge, sink and benchtop area, coffee or entertaining are accommodated.
And all rooms have huge picture windows framing the views over Wellington and beyond.
All of Wellington is within an easy 20 to 30 minute walk from the hotel, and there are a number of tours, experiences, pubs, bars and restaurants that are easily accessible.
The Hotel has its own restaurant and bar/restaurant, the continental and cooked breakfasts are served buffet style with a chef providing fresh cooked eggs any way you like. The food is a good quality and there is plenty of it. Evening meals are well curated, and of a very good quality, but limited in their range, especially after three nights.
When we stayed here in 2018, one of the perks of this particular room was access to the Level 26 "Harbour Lounge" room, and every afternoon, they serves free canapes and drinks, and we enjoyed meeting other clients, at the end of each day to converse, and socialise, and share stories about our days. However, this perk has sadly been dropped - the room is still there, it still features free snacks, soft drinks, tea and coffee, but it no longer draws people together at the end of the day, and for me, this was something of an anti-climax, and I hadn't realised that I had been so looking forward to it.
March 2026
Grant
family with young children
9.0
Location handy straight off the motorway into the hotel,
Handy to waterfront and cable car
March 2026
Daniel
young couple
9.0
Great room and bed close to where we were going.
have stayed before and will stay again.
staff are great. we loved it thanks again for a awesome stay
We couldn't felt it.
staff were freindly and help with my requests
can't wait to stay again
March 2026
Sharee
young couple
5.0
Friendly and helpful staff at check in/ out
Bed was very soft, saggy and worn. Paid for an executive suite... our view was of a roof
March 2026
Sandra
young couple
10.0
Location. Value. Friendly staff. Breakfast.
Nothing.
March 2026
Steve
review category business travellers
10.0
The overall feel
N/a
April 2026
Patricia
young couple
9.0
A mostly modern and very comfortable room and bed with beautiful bathroom amenities, lovely staff and very easy lift access to the central shopping and business district
We didn’t prefer the carpark facility which we paid via the hotel which was a lot cheaper than if we’d had to pay Wilson’s directly. However, it is very old and doesn’t fit today’s modern sized cars very well. Our car was a full size suv and to fit in the carbay, all passengers needed to get out first, and then it took a few “to and fro” goes to align the car in the tiny space with about a third hanging out. Entering and leaving via the ramps was also tricky.
Wasn’t too impressed with Whitby’s restaurant either. High and overpriced with below standard food unfortunately. Plus the cafe in the lobby has signage everywhere for drinks and nibbles and Happy Hour and we found out you have to have your drinks in the main restaurant at Whitby’s as the cafe is closed… There is nothing to say this is the case, as there are menus on all the tables displaying their drinks and snacks with large tvs, etc. plus they advertise a particular bonus inclusion for each night of the week at Whitby’s restaurant on the signage however, when we asked for the free glass of wine with the salmon meal we ordered and as advertised, we were told it would have to be beer. Even when we told them that their sign says a glass of wine is included, they still insisted it would have to be beer. In the end we were ok with this but it is very misleading and not correct.
April 2026
Karen
young couple
10.0
Locality , centrally located . Easy to find . Good parking
Nothing
April 2026
Karlene
solo traveller
9.0
Easily accessible from motorway and to city centre.
Nothing
April 2026
Rob
family with young children
10.0
Great location but overall staff were stand out
Probably the best staff in any hotel we stayed in in NZ
April 2026
Annaliesl
family with young children
8.0
Clean and tidy. Nice hot shower,easy access
Confusing to find lifts to car park ,after leaving your floor.
April 2026
Amber
young couple
9.0
Great location, amazing staff, comfy bed and good shower.
Have to pay extra to park you car but i guess that is Wellington for you.
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