At Best Plaza West Bay Hotel, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking.
Complimentary parking is available for guests.Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter.
Craving relaxation? In-room amenities such as 24-hour room service and daily housekeeping allow you to maximize your time spent inside the room. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience.
A few chosen rooms are equipped with television and cable TV to ensure guest amusement.In certain rooms, the hotel offers visitors access to a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar. Best Plaza West Bay Hotel offers a hair dryer, toiletries, bathrobes and towels in the restrooms of specific accommodations.
A delightful breakfast is the perfect way to begin your day, and at Best Plaza West Bay Hotel, you can always indulge in a scrumptious meal on-site.All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.
At Best Plaza West Bay Hotel, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
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8.5/10
V. good
768 Reviews
everything was excellent
Show All Reviews
Good to know
Check-in
from 15:00
Check-out
until 15:00
Pets Policy
Pets are not allowed
Getting around
Rooms Types
Room Details
Standard King Room with City View
1 King bed
45m²
Type: Double
Internet facilities
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Shared bathroom
Sitting area
DVD player
Microwave
Extra long beds (> 6.5 ft)
Shared toilet
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Oven
Stovetop
Toaster
iPad
Game console - Xbox 360
Game console - PS3
Lake view
Laptop
Additional bathroom
Terrace
Fold-up bed
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Toothbrush
Feather pillow
Inner courtyard view
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Window
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Private check-in/out in the executive lounge
Select dates to see prices
Standard King Room with City View
1 King bed
45m²
Has window
Type: Double
Room all facilities
Internet facilities
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Shared bathroom
Sitting area
DVD player
Microwave
Extra long beds (> 6.5 ft)
Shared toilet
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Oven
Stovetop
Toaster
iPad
Game console - Xbox 360
Game console - PS3
Lake view
Laptop
Additional bathroom
Terrace
Fold-up bed
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Toothbrush
Feather pillow
Inner courtyard view
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Window
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Private check-in/out in the executive lounge
Room Description:
3rd adult does not include extra bed as it will be chargeable.
This twin/double room has a soundproofing, tea/coffee maker and satellite TV.
Room Details
Premium King or Twin Room
1 King bed
45m²
Type: Twin
Internet facilities
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Shared bathroom
Sitting area
DVD player
Microwave
Extra long beds (> 6.5 ft)
Shared toilet
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Stovetop
Toaster
iPad
Game console - Xbox 360
Game console - PS3
Lake view
Laptop
Additional bathroom
Terrace
Upper floors accessible by elevator
Fold-up bed
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Toothbrush
Feather pillow
Inner courtyard view
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Window
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Private check-in/out in the executive lounge
Select dates to see prices
Premium King or Twin Room
1 King bed
45m²
Has window
Type: Twin
Room all facilities
Internet facilities
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Shared bathroom
Sitting area
DVD player
Microwave
Extra long beds (> 6.5 ft)
Shared toilet
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Stovetop
Toaster
iPad
Game console - Xbox 360
Game console - PS3
Lake view
Laptop
Additional bathroom
Terrace
Upper floors accessible by elevator
Fold-up bed
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Toothbrush
Feather pillow
Inner courtyard view
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Window
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Private check-in/out in the executive lounge
Room Description:
This twin room's standout feature is the pool with a view. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 1 bed.
Room Details
Premium King Room - Non-Smoking
1 King bed
65m²
Type: Double
Internet facilities
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Shared bathroom
Sitting area
DVD player
Microwave
Extra long beds (> 6.5 ft)
Shared toilet
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Stovetop
Toaster
iPad
Game console - Xbox 360
Game console - PS3
Lake view
Laptop
Additional bathroom
Terrace
Upper floors accessible by elevator
Fold-up bed
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Toothbrush
Feather pillow
Inner courtyard view
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Window
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Private check-in/out in the executive lounge
Select dates to see prices
Premium King Room - Non-Smoking
1 King bed
65m²
Has window
Type: Double
Room all facilities
Internet facilities
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Shared bathroom
Sitting area
DVD player
Microwave
Extra long beds (> 6.5 ft)
Shared toilet
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Stovetop
Toaster
iPad
Game console - Xbox 360
Game console - PS3
Lake view
Laptop
Additional bathroom
Terrace
Upper floors accessible by elevator
Fold-up bed
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Toothbrush
Feather pillow
Inner courtyard view
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Window
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Private check-in/out in the executive lounge
Room Description:
The pool with a view is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 1 bed.
Room Details
Junior Suite
1 Queen bed
85m²
Type: Suite
Internet facilities
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Shared toilet
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Stovetop
Toaster
Bidet
iPad
Game console - Xbox 360
Game console - PS3
Lake view
Laptop
Additional bathroom
Terrace
Upper floors accessible by elevator
Fold-up bed
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Toothbrush
Feather pillow
Inner courtyard view
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Window
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Private check-in/out in the executive lounge
Select dates to see prices
Junior Suite
1 Queen bed
85m²
Has window
Type: Suite
Room all facilities
Internet facilities
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Shared toilet
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Stovetop
Toaster
Bidet
iPad
Game console - Xbox 360
Game console - PS3
Lake view
Laptop
Additional bathroom
Terrace
Upper floors accessible by elevator
Fold-up bed
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Toothbrush
Feather pillow
Inner courtyard view
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Window
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Private check-in/out in the executive lounge
Room Description:
This suite features a pool with a view. Featuring free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views.
Guest Score and Reviews
8.5/10
V. good
768 Reviews
Cleanliness
8.1
Facilities
9.1
Location
8.0
Service
8.2
Hassan
Traveling as Couple
10.0
everything was excellent
very quiet and clean
April 2023
Amgad
Family with Young Children
10.0
The place is very clean and neat. The staff are so friendly and helpful with a smiling face ..
The food is so yummy .. it was an international menu... we spend a great stay. Thanks all and specially Mr. JAMSHEED
Nothing at all.
April 2023
Services & Facilities
Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Air conditioning in public area
Free Wi-Fi
Room service available
Room Service
Family Rooms
Private Beach
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Activities & Things to do
Entertainment Services
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Restaurant(s)
Coffee Shop
Food Delivery
Alternative Meal Arrangement
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Private Check-in/check-out
Air Conditioning In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Professional Cleaning Services
Body Thermometer Available
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
Filipino
English
Arabic
French
Hindi
Indonesian
Spanish
Media & Technology
Free Wi-Fi
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Complimentary Drinking Water
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Ironing Amenities
Kitchenware
Family Rooms
Allergy-free Rooms Available
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Currency Exchange Service
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Massage Services
Designated Smoking Area
Invoices
Spa Services
ATM Or Cash Withdraw On Site
Swimming & Soaking
Private Beach
Outdoor Pool
Transportation
Airport Shuttle
Free Parking
Valet Parking (charges May Apply)
Shuttle Service
Car Rental Available
Health Services
First Aid Kit Available
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 15:00
Check-out:before 12:00
Front Desk Hours: 24/7
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for QAR 100 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Check-in begins at 15:00 and check-out can be done until 12:00.
Interesting place to explore in close proximity to the Hotel are City Centre Shopping Mall, Qatar Sports Club Stadium, Qatar International Exhibition Centre, Aladdin's Kingdom, Mina' ad Daw?ah, Cultural Village, Museum of Islamic Arts, Souq Waqif, The Pearl Qatar, The Pearl and others.
The Hotel offers Outdoor pool, Airport Shuttle, Free Parking.
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Professional Cleaning Services
Body Thermometer Available
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
Filipino
English
Arabic
French
Hindi
Indonesian
Spanish
Media & Technology
Free Wi-Fi
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Complimentary Drinking Water
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Ironing Amenities
Kitchenware
Family Rooms
Allergy-free Rooms Available
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Currency Exchange Service
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Massage Services
Designated Smoking Area
Invoices
Spa Services
ATM Or Cash Withdraw On Site
Laundry Services
Swimming & Soaking
Private Beach
Outdoor Pool
Transportation
Airport Shuttle
Free Parking
Valet Parking (charges May Apply)
Shuttle Service
Car Rental Available
Health Services
First Aid Kit Available
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.5/10
V. good
768 Reviews
Cleanliness
8.1
Facilities
9.1
Location
8.0
Service
8.2
Hassan
Traveling as Couple
10.0
everything was excellent
very quiet and clean
April 2023
Amgad
Family with Young Children
10.0
The place is very clean and neat. The staff are so friendly and helpful with a smiling face ..
The food is so yummy .. it was an international menu... we spend a great stay. Thanks all and specially Mr. JAMSHEED
Nothing at all.
April 2023
Sara
Family with Young Children
9.0
everything literally was remarkable. The location was easy to reach, the lobby is specious and clean and the staff were very cooperative although they checked me in very late like around 7 pm, however they compensated me with free stuff and upgraded my two rooms. The breakfast was really nice and tasty. The restaurant itself was so clean. The overall atmosphere was so calming and quiet. It really suits anyone whose aim is to relax and chill. I would like to thank Ms. April from the reception. She helped me alot and was so friendly and welcoming. every time i go there she is so so so helpful and professional in dealing with any situation. Thankd
just the room service needs to pay attention to small details in the room while cleaning. like tissues and removing all the trash in the room.
April 2023
Suroor
Family with Young Children
10.0
room are perfect and big
lobby is small
April 2023
Mohannad
Family with Young Children
8.0
cleanliness inside the hotel
the view
the staff
location
breakfast buffet
swimming pool was closed :(
parking area in the basement is not clean
April 2023
Saleh
Family with Young Children
9.0
Clean and rooms are spacious. Bathroom very nice
The water in the shower was not hot enough
April 2023
Isa
Family with Young Children
10.0
the rooms are very spacious, very well maintained and clean, the staff were very friendly and helpful. i would defiantly visit again and recommend it to others. a plus point is they have a connected rooms which amazing for families with young Childs
the swimming pool area need little renovation
May 2023
Kristóf
Business Traveler
10.0
great room, excellent staff
nothing
May 2023
Emily
Traveling as Couple
9.0
We stayed one night in Doha as a stopover to Europe. the rooms were MASSIVE. It was very nice and refreshing to check into such a big room after getting off the airplane. The bed was comfortable, the shower was good and the view was beautiful. The staff were very friendly and helpful. Breakfast was absolutely delicious, with a variety of things on offer to suit everyone.
Nothing to complain about.
May 2023
Abiola
Business Traveler
9.0
The room was spacious with functional facilities.
The restaurant does not have provisions for African food.
May 2023
Charles
Family with Young Children
10.0
Excellent location and staff
That I had to leave. I had a short stay in Qatar this round. My next visit will have to be longer.
May 2023
Sabir.ali
Family with Young Children
9.0
Good breakfast and excellent location
Small Swimming pool
June 2023
Alexandra
Business Traveler
10.0
All the staff were immensely helpful and polite. I especially enjoyed the seafood night on Thursday evening. My room was comfortable and very well equipped. The swimming pool was lovely.
There seemed to be some leakage of water around the shower fitting in the ceiling. It didn't affect the quality of my shower at all, which was excellent, but I was concerned about it.
June 2023
Honey
Family with Young Children
7.0
Half Board Package is reasonable
June 2023
Tamara
Traveling as Couple
10.0
The room and the view are fantastic, the staff is kind and helpful!
-
June 2023
William
Solo Traveler
10.0
Absolutely loved my stay. I found myself extending it many times. The breakfast is great, rooms are spacious, staff are extremely friendly. Nothing but a positive experience. I highly recommend!
June 2023
Caparas
Family with Young Children
10.0
Thanks to Mr. Kamal Hussain for his great assistance!
June 2023
Zuleivy
Family with Young Children
10.0
Everything was ok
None
June 2023
Patricia
Family with Young Children
10.0
The room is the largest hotel room I've ever stayed in, very spacious for the kids to run around in. The staff were also very friendly, accommodating, and always smiling. We were served at the reception by the lovely man from Uzbekistan(forgot his name), who set the friendly tone for our stay. All in all, it is a superb hotel with wonderful staff members.
We had to pay for an extra bed, which we hadn't experienced before, although the lovely receptionist gave us a discount.
July 2023
Sunanda
Family with Young Children
10.0
every things are good
Please reduce the height of Buffet
July 2023
Ali
Family with Young Children
9.0
Clean, friendly staff, excellent hotel
July 2023
Adeeba
Family with Young Children
10.0
The hotel is very clean and well marinated situated perfectly. I would like to give a special thanks to the concierge Indra who went above and beyond for us, making our trip extra special. The staff are helpful and very accommodating. Our room was very spacious and had a lovely sea view, breakfast options were good and food tasted nice.
July 2023
Anaas
Business Traveler
10.0
Locations and Staff; Big Rooms
July 2023
Aynikal
Family with Young Children
10.0
We had the most amazing & absoultely enjoyable family staycation at Crown Plaza Westbay! The best 5star property with the perfect hospitality in every aspect one could imagine. The hotel staff are the real gems! Right from our request for early check-in to late check-out. Hats off to front desk staff Mr.Barnabas and the ever friendly & courteous front desk manager Mr.Kamal Hussain. They gave us the best room for our staycation (club room) on the 19th floor which was absolutely amazing, huge & spacious with the most breathtaking view one could imagine. Almost a 270 panoramic view through the humongous
glass windows offering the most spectacular view one could imagine.. right from Karata, Pearl, Lusial, B12 beach, Sheraton & Corniche! The night views were even more amazing.
Special kudos to Mr.Kamal for his personal attention to every customer with an ever smiling face and we highly appreciate his kindness in providing an extra kids bed in our room at not extra cost.
Sparkling clean room & bathroom, with excellent housekeeping service offered with quick water bottle & tea coffee refills upon request.Wonderful in room menu offering lip smaking food.
The icing on the cake was the complimentary access to the executive club lounge on the 8th floor, with unlimited snacks, finger foods, beverages & ofcourse the wide selection of alcoholic drinks. What an amazing & friendly hostess - Ms.Jerica ay the club lounge who made us all feel so comfortable & attended to all our requests. Ms.Jerica is an adorable staff, ever smiling who made us feel at home & even offered to take our family photos in the club lounge as well as at the lounge balcony, with the spectacular night view of the westbay backdrop.
The dinner & breakfast included in the staycation package at the amazing Nidayaa restaurant was an absolute treat, both for our taste buds & our tummies.
July 2023
Laverne
Solo Traveler
9.0
The staff !
Not enough choices of cuisine
Dirty window
July 2023
Jamire
Family with Young Children
10.0
HOtel did not recognise child included with bookig so needed to pay additional supplement
HOtel did not recognise child included with bookig so needed to pay additional supplement
July 2023
Maj
Family with Young Children
7.0
The very professional staff and a great sense of customer service
The staff and hitel clean and comfortable.
Duty Manager,Receptionists and restaurant staff
fantastic.Staff always there to help out and is at u r service wonderful
Nothing really pool on maintenance but opened next day not a big deal
August 2023
Alvin
Family with Young Children
9.0
The room is big able to accommodate us family. We are greeted by wonderful staff with smile making us relax. Sanjana is very helpful and nice.
We are disappointed at the food choices of dinner. And no staff at pool.
August 2023
Juan
Family with Young Children
9.0
The staff were helpful and accommodating to our requests, especially Sanjana and Jonathan. The room was comfortable also.
The AC emits an unpleasant odour sometimes.
August 2023
Koper_pl
Family with Young Children
10.0
Basically everything because hotel treated as really special :). We received a free upgrade to club suit which was really amazing - huge apartment floor (like 100m2) with separate rooms, bathroom and toliet and so on. We got access to exec lounge and also great take out breakfast (due to early flight, we couldn't eat it in the restaurant). Close proximity to beach and shopping center just improves overall great opinion :)
Honestly not much to say here except one thing - the windows. View from 34 floor is great but the dust from all sandy area is really visible and clouds this view a lot, so it looses its charm whne you try to see somethig through dirty glass ... But it is what it is - that is Qatar for you
Hamza the one I like and prefer very much for his respectful gesture
Nothing
September 2023
Tina
Family with Young Children
9.0
The bedding
I was supposed to have had an up grade. However, it was not an upgrade at all
September 2023
Christopher
Solo Traveler
9.0
Location is excellent, close to malls, restaurants and corniche. Loveley room with interesting views from the full-length windows. Parking is convenient and secure. Reception Staff Punit and Avazbek were very welcoming and helpful throughout. Sandip and the other housekeeping staff made sure I had everything I needed.
Some of the room service orders were not accurate, although the food was good.
October 2023
Munib
Solo Traveler
9.0
Friendly and helpful staff. Food quality and selection were excellent. The room was very comfortable, large and cosy..
The pool area is very poor for a 5-star hotel. There is no possibility of sunbathing. It's almost covered by rooftop and so you won't be able to enjoy the sun. That's a shame when everything else is top quality.
October 2023
Jacqui
Traveling as Couple
7.0
Room size good
Allocated a smoking room when non smoking had been booked.
October 2023
Angelo
Family with Young Children
8.0
The Staff were very helpful and attentive, we had access to the executive lounge which served beverages and light snacks between 5-7 pm. This was heavy enough to skip dinner.
The pool was under maintenance throughout our stay and we were offered to use they sister hotel and its pool. they provided a bus as well however we did not use this service. Was disappointing for the kids as they were looking forward to using the pool.
October 2023
Emad
Business Traveler
8.0
The location was very convenient and close to the Expo. The food variety need to be improved however the dining place is nice and the staff at the dining hall are nice. I like the facility. A good value for the money
I am IHG member but the guy at the reception said he can not add the point to my membership because I made the reservation through Booking.com which was not reasonable for me and he said we can not give you any privileges of the membership because of that. Booking should do something about that with these properties. The amenities in the room is very humble and should be improved. The reception guy send me some sweet to the room as a (IHG Member !!) and I told them I don't eat sweet but no one care and the sweet was left in the room till I left. In low season the hotel should exceed the expectation of the guests so they come again. They need to facilitate the IHG members no mater how they make the reservation otherwise there is no point of the membership. I staid in other IHG hotels and they never said that I can not get the privileges because I reserve through Booking.com
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