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The Bostonian Hotel Boston

26 North Street | Boston, MASSACHUSETTS 02109, US
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The Bostonian Hotel Boston - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Boston
Excellent room comfort & quality
Most popular facilities
24-Hour Front Desk
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Room service available
Room Service

The Bostonian Hotel Boston - Boston

This hotel features on-site spa services and a contemporary American restaurant. Boston Common is 2953 feet away. The rooms of The Bostonian Hotel Boston feature a flat-screen TV, coffee maker and mini-bar.

Guests may also enjoy a 24-hour fitness center and concierge services. The bar offers specialty cocktails and lighter food. The Bostonian Hotel Boston is 2297 feet from the New England Aquarium.

The Boston National Historical Park is 1.1 mi away. Long Wharf (North), ferry terminal is 1804 feet away.

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Rooms Types
Standard King Room room in The Bostonian Hotel Boston
Room Details
Standard King Room
1 extra-large double bed 30.19m² Type: Double
Internet facilities Shower Bathtub Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Refrigerator Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Toaster Game console - PS3 Game console - Nintendo Wii Additional bathroom Adapted bath Roll-in shower Infinity Pool Fruit Fire extinguisher Privacy curtain Access to private pool Transfer shower

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Deluxe King Room room in The Bostonian Hotel Boston
Room Details
Deluxe King Room
1 extra-large double bed 30.19m² Type: Double
Shower Bathtub Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Suit press Spa tub Refrigerator Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Toaster Game console - PS3 Game console - Nintendo Wii Additional bathroom Adapted bath Roll-in shower Infinity Pool Fruit Fire extinguisher Privacy curtain Access to private pool Transfer shower

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Superior King Room room in The Bostonian Hotel Boston
Room Details
Superior King Room
1 extra-large double bed 30.19m² Type: Double
Shower Bathtub Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Refrigerator Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Toaster Game console - PS3 Game console - Nintendo Wii Additional bathroom Adapted bath Roll-in shower Infinity Pool Fruit Fire extinguisher Privacy curtain Access to private pool Transfer shower

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Superior Double Room with Two Double Beds room in The Bostonian Hotel Boston
Room Details
Superior Double Room with Two Double Beds
2 double beds 30.19m² Type: Family
Internet facilities Bathtub Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Refrigerator Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Shared toilet Towels/Sheets (extra fee) Private pool Toaster Game console - Xbox 360 Game console - PS3 Game console - Nintendo Wii Additional bathroom Adapted bath Roll-in shower Infinity Pool Fruit Fire extinguisher Privacy curtain Access to private pool Transfer shower

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Guest Score and Reviews
7.9 /10

Good

1867 Reviews

Cleanliness
7.7
Facilities
7.8
Location
7.5
Service
7.4

Silvina

Group Traveler

8.0

Location was great, the hotel was comfortable and clean.

May 2026

Zhongliang

family with young children

1.0

The staff at the front desk had a bad attitude and were impatient when asked too many questions. The hotel had no Wi-Fi. When I called to consult with the front desk, no one answered. The faucet didn't have hot water. There were flies in the room. The equipment was old and dirty. When I was in front of Quincy Market, the road construction was very noisy and the noise control was poor. I won't come here again.

The employees need training, and the customer-oriented service philosophy is not felt in this hotel.

May 2026

Services & Facilities

Most popular facilities
24-Hour Front Desk
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Room service available
Room Service
Air Conditioning
Hair dryer
Shower
More Amenities
Accessibility
Facilities For Disabled Guests Available
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Food Delivery
Alternative Meal Arrangement
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Contactless Check-in/out
Daily Disinfection
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Chinese [Mandarin]
French
German
Italian
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Outdoor Recreation
Garden
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Air Conditioning
Hair Dryer
Shower
Room Towels Provided
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Mini Bar
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Cashless Payment Available
Xerox/fax In Business Center
Designated Smoking Area
Invoices
Spa Services
ATM Or Cash Withdraw On Site
Laundry Services
Desk/workspace Available
Transportation
Valet Parking (charges May Apply)
On-site Parking
Car Rental Available
Health Services
First Aid Kit Available
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: before 12:00

Front Desk Hours: 24/7

Groups

When booking more than 8 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

Public parking is possible on site (reservation is not needed) and costs USD 62 per day.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 15 years old stay for free when using an existing bed. People no matter the age stay for US$20 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Property Surroundings

26 North Street | Boston, MASSACHUSETTS 02109, US

Famous

Historical

Park & Beaches

Closest Airports

The Bostonian Hotel Boston FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Food Delivery
Alternative Meal Arrangement
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Contactless Check-in/out
Daily Disinfection
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Chinese [Mandarin]
French
German
Italian
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Outdoor Recreation
Garden
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Air Conditioning
Hair Dryer
Shower
Room Towels Provided
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Mini Bar
Ironing Amenities
Telephone
Kitchenware
Toiletries Provided
Family Rooms
Linens
Allergy-free Rooms Available
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Cashless Payment Available
Xerox/fax In Business Center
Designated Smoking Area
Invoices
Spa Services
ATM Or Cash Withdraw On Site
Laundry Services
Desk/workspace Available
Transportation
Valet Parking (charges May Apply)
On-site Parking
Car Rental Available
Health Services
First Aid Kit Available
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
7.9 /10

Good

1867 Reviews

Cleanliness
7.7
Facilities
7.8
Location
7.5
Service
7.4

Silvina

Group Traveler

8.0

Location was great, the hotel was comfortable and clean.

May 2026

Zhongliang

family with young children

1.0

The staff at the front desk had a bad attitude and were impatient when asked too many questions. The hotel had no Wi-Fi. When I called to consult with the front desk, no one answered. The faucet didn't have hot water. There were flies in the room. The equipment was old and dirty. When I was in front of Quincy Market, the road construction was very noisy and the noise control was poor. I won't come here again.

The employees need training, and the customer-oriented service philosophy is not felt in this hotel.

May 2026

Anakz

young couple

5.0

Location was really good, such a beautiful city! The room was clean and the staff were nice. There are plenty of bars and restaurants around and some really lovely walking places.

To reiterate - the hotel was clean, the staff were nice, so the rest of this does not reflect on the staff of the hotel. The "view" in the room was awful, two small horizontal windows at the top of the wall looking onto the roof? (we were floor 2) and what Im guessing were the AC vents, more vents on the roof so there was a constant buzzing and loud humming, the gym / exercise room was next door and someone was always in there smacking a medicine ball against the wall or floor at 6AM, safe to say I didnt get a wink of sleep - we were only there for a few nights and I didnt want to kick up a fuss over it, but that alone wouldnt make me recommend the stay there unless you specifically request a room somewhere quieter. Also, the breakfast that was included in our stay was very subpar.... when the ladies first came with the reciept for us to pay (despite me saying to them that our breakfast is included in our stay and offered the room number, they still brought the machine to pay?) - an "american breakfast" and for a waffle with some fruit, tea and coffee that was made and left on the side forgotten until we asked again cost over $77?? Very inflated price for the quality of food that was served. Id recommend to get a nicer breakfast somewhere else, plenty of eateries around.

May 2026

AnaKZ

Couple

5.0

Location was really good, such a beautiful city! The room was clean and the staff were nice. There are plenty of bars and restaurants around and some really lovely walking places.

To reiterate - the hotel was clean, the staff were nice, so the rest of this does not reflect on the staff of the hotel. The "view" in the room was awful, two small horizontal windows at the top of the wall looking onto the roof? (we were floor 2) and what Im guessing were the AC vents, more vents on the roof so there was a constant buzzing and loud humming, the gym / exercise room was next door and someone was always in there smacking a medicine ball against the wall or floor at 6AM, safe to say I didnt get a wink of sleep - we were only there for a few nights and I didnt want to kick up a fuss over it, but that alone wouldnt make me recommend the stay there unless you specifically request a room somewhere quieter. Also, the breakfast that was included in our stay was very subpar.... when the ladies first came with the reciept for us to pay (despite me saying to them that our breakfast is included in our stay and offered the room number, they still brought the machine to pay?) - an "american breakfast" and for a waffle with some fruit, tea and coffee that was made and left on the side forgotten until we asked again cost over $77?? Very inflated price for the quality of food that was served. Id recommend to get a nicer breakfast somewhere else, plenty of eateries around.

May 2026

Lisa

young couple

6.0

Location excellent right across from Faneuil Hall and Quincy Market. Concierge and Bell Boys fantastic and helpful. Front desk not the most welcoming to be honest. Maybe just the two I dealt with. Ordered us a taxi. Took care of our luggage great service from them. Housekeeping was good. Very clean. Andy and Juan great.

First room we were given was dreadful overlooking a skip full of rubbish when I had been told we were being given a room with a Juliet balcony. There was no balcony. I went straight to reception and was given another room. Somewhat begrudgingly it seemed and no apology. However Juan was wonderful and moved all our luggage over. A lovely smiley gentleman who had been there 35 yrs. well done Juan. Great service. This hotel seriously needs an uplift. We stayed 2 weeks in USA. Loads of hotels and B&B’s. This was the most expensive (including NYC) and the most shabby. Ice machine was never working the whole 3 days and as there was no fridge we couldn’t even get a cold beer or water. TV didn’t work first 2 days. Had to ask someone to sort. No turndown service offered. Had to ask on day 2. No complimentary water. Just a water dispenser in reception and paper cups. Torn sheets. Torn curtains. Really shabby for such an expensive stay. We were given a highlighted sheet of paper detailing an extra 30 dollars charge per day for a prime location fee…. What ? As it turned out we don’t seem to have been charged that. My husband asked for a newspaper The Boston Globe… would that be possible the next morning… receptionist said yes. When we asked for the paper we were told no they don’t provide them. Basically we felt ripped off. Almost 900 dollars for 3 nights and the bed wasn’t even that comfy!

May 2026

Steffen

family with young children

7.0

Very central and the best location to explore downtown Boston.

Room is showing its age. Can be loud.

May 2026

Katherine

Couple

3.0

Close to downtown and the marketplace

No refrigerator, no microwave, no extra toiletries, bar was less than impressive….

May 2026

David N.

Group Traveler

8.0

The room was comfortable but a little worn. Ok the lamp shade had a hole in it but the bed and pillows were comfortable. We had room in the back view to North End so it was quite. Breakfast was a bit strange as you get ''credit' in the lobby restaurant and it was a menu not buffet. Breakfast was fine though. Check-in prior from their email made it breeze and all you had to do was get the room key. Checkout was the same but we checked out for an early flight but the day before it seem everyone liked to check out right at noon with one elevator working. I'd recommend not wait until noon.

The coffee machine in the lobby. We thought it was complementary coffee but no, you had to pay for the coffee. This was a bit tacky not only for the price point of this hotel but then to charge for the coffee. Really?

May 2026

Andy

young couple

6.0

the location is the main attraction for this hotel for tourists like us - next to Faneuil Hall and Quincy market. Staff were helpful. the bed was comfortable.

The rooms and the common areas are looking a dull and faded. The double bed had three pillows - so we fought over who could use two. There was one glass in the room so we shared it. We expected the city tax but in addition a daily fee was added nominally for the hotel' central position! Why not put this on the main room rate so we can see before booking? Quite loud noise from the road. The double doors to the small balcony couldn't be closed.

May 2026

John

Solo Traveler

6.0

Location was great. Staff were good.

The carpet was stained. The hotel needed repainting a new carpet.

June 2026

Kaweevudh

Couple

8.0

The hotel is conveniently located across Quincy Market, a minute from Subway, and close to restaurant areas in North End. The room is large.

It is a bit outdated. The bed is too soft.

June 2026

Edwin

Unknown

2.0

the Spanish speaking employees were so cooperative.

the room ran out of toilet paper an had to ask the front desk people for it. the gave her an half full roll. there was no paper at the lobby toilets neither. she had to walk to the room with the roll. and by the way, they did not clean the room daily.

June 2026

Hallie

young couple

10.0

It was very clean!

The front desk person was rude to be people ahead and behind us. Not to us for some reason.

June 2026

Margarita

young couple

3.0

The location was perfect.

The hotel is older and there were some broken things in our room. We tried to get ice and were told there was no ice machine. You have to pay extra if you want a refrigerator in your room. The restaurant connected to it had a dj with very loud hip hop music and crowd on Monday evening and people were outside smoking weed. Not a good look as you are walking into hotel with children and families all around. The main issue we are STILL dealing with is being over charged. The first overcharge was dealt with after calling the front desk and someone calling us back. Charges were reversed. Now weeks after our stay, we were randomly charged over $400. We have been trying to get ahold of someone with no luck. Only front desk answers and they say they can’t help us. Very disappointing because we travel to Boston frequently but will not be returning to this hotel.

June 2026

Vanessa A.

Solo Traveler

9.0

location and staff was friendly

a little outdated

June 2026

Justin

solo traveller

9.0

Staff and location

June 2026

Angela

solo traveller

1.0

Location in theory was good but noisy as our room faced onto the street at a busy junction. Complimentary bottles of water were welcome.

Everything. We did not like this hotel. The hotel was dull. One lift was out of service the whole time we stayed. The room was not serviced until I requested it. At reception on arrival we were told we would have to pay an additional charge of $30 per night for the location even though I had paid in full in advance. This was on paper and the extra charge highlighted in orange. The gym was small and dull. The fridge in the room was empty and out of order. The room was one level up, facing the street and we could hear loud conversations at all hours outside during the evening and night. There was no shower gel in the dispenser. We asked for this to be filled but it never was. The TV did not work and we were told 'oh someone is on the roof fixing it.' We checked out two days early.

June 2026

Fiona

solo traveller

7.0

Great location. If you are coming from the airport it is 3 tube stops away. Located beside Quincy Market so easy to walk around the city.

Staff member who tried to check us in was not good but a lady receptionist took over and got us booked in.

June 2026

Derrick

review category business travellers

6.0

Great location, quick check in

Restaurant is not part of hotel. Breakfast not included at this price. Room home kept clicking

June 2026

Daniel

solo traveller

7.0

The view of the city was amazing and to walk out to a deck in Boston was absolutely breathtaking.

When we first arrived check in was very smooth, vallet was very pricey at $68 a night only to walk out of the hotel and see your car parked on the street ten feet from the hotel +/- on that..We went to our room the view was beautiful the deck amazing clean room. But unfortunately that's where all the plusses move to a minus. There was no body soap in the shower, shampoo and conditioner almost empty no hand soap, no refrigerator or snacks that I had to pay for because they upgraded us because we were there to celebrate my son's 13 birthday. We left and hit the town fantastic day Fanuel Hall, Chinatown, hit some cool spots and the Ubered to the north end tried new restaurant and pastry place . Pastry's were amazing, restaurant middle of the road. Got back to the hotel and our room smelled so bad of marijuana we had to sleep with windows open and deck doors open. There restaurant was amazing bar tender great and when we got back still no refrigerator, wasted all kinds of money on drinks . Overall the experience and sites were amazing. For the price I'll stay someplace that has a pool

June 2026

Stephanie

young couple

5.0

No breakfast, the location saved this hotel

Unclean rooms

June 2026

Merci

solo traveller

3.0

Great location and felt very quaint

From valet all the way through housekeeping, the staff was very unprofessional. Some of them were helpful, however, they were completely out of hand soap, and I had to use soap from the shower to wash my hands in the restroom. There was a big disconnect between the front desk and housekeeping. The manager of the valet was very pushy and would cut you off mid conversation.

June 2026

Anthony

solo traveller

6.0

Location and proximity to bar & restaurant

Unnecessary deposit for possible use of facilities and avoidable confusion over my booking

June 2026

Lynsey

young couple

10.0

Great all round hotel moved onto nyc times square Millenium hotel

Everything was great

June 2026

Stephen

young couple

3.0

Great central location

It was grubby. The foyer was nice enough but our room was tired and dirty. The balcony was a disgrace. We paid to upgrade and on our last full day they never serviced the room.

June 2026

Connor

young couple

1.0

Central location.

Balcony doors were broken in our room when we arrived, so the facilities man had to gaffer tape them shut as there were no other rooms available, didn’t sleep on the first night due to noise. No shower gel in the dispenser in the shower, the A/C was so temperamental, outdated hotel that doesn’t warrant the cost of staying there. Unwarranted charges on my credit card without permission also.

June 2026

Andre

young couple

9.0

location was great and the staff was nice

Missing minibar at the room

June 2026

Mounia

young couple

4.0

Great location!

The biggest disappointment was the room view, which overlooked a construction/dumpster area. We were initially told that a room change might be possible and packed accordingly but the following day we were informed that no rooms were available after all. This created unnecessary inconvenience. In addition, when we requested soap, it took over an hour to arrive and required two follow-up calls to the front desk.

June 2026

Simon

solo traveller

8.0

Amazing location, cleanliness and rooms

There was noise from outside although this is to be expected during a world cup being hosted in the city, and given the central location near to bars.

June 2026

Wayne

solo traveller

8.0

Great location, rooms were spacious and clean.

Staff seemed overwhelmed. Check-in was slow, and the one request I made during my stay (refill on toiletries) wasn’t completed.

June 2026

Ng

review category business travellers

7.0

The location was central - within walking distance to Downtown Crossing and North End.

June 2026

Tyrone

young couple

6.0

Outstanding location.

Had to change rooms. Nasty construction materials view. Clearly renovations are underway including the roof and landscaping. The rooms are dated and wall paper peeling. Not what I expect for $500 a night no matter the location.

June 2026

Richard

solo traveller

8.0

Good location

The price though all properties were expensive because of the World Cup

June 2026

Shantae

family with young children

8.0

We enjoyed the balconies and being able to see Quincy market. The location was perfect.

I misread, and we thought there was a pool. Also know parking garage for the hotel, but we did find one very close within walking distance.

June 2026

Lynda

family with young children

10.0

There was a wonderful receptionist, Shanti, who assisted us on check in. She went much more than the extra mile to arrange a room that we were happy with. It was wonderful! We were so blown away by her kindness, efficiency and professionalism. What a credit to the hotel she is!

Liked everything

June 2026

Jon

young couple

5.0

the location

the hotel had hidden fees every day there and put taxes on more taxes. booking. com site showed no showed a resort fee

June 2026

Michelle

young couple

9.0

Close to downtown Boston

June 2026

David

young couple

8.0

Great location close to everything in Boston

Poor soundproofing in rooms

June 2026

Brian

young couple

8.0

Location was great. Room was great

Private party in bar (only one bar) meant we had to vacate. Way too loud.

June 2026

Boyd

solo traveller

6.0

The bicycles were the highlight of my trip!

The price/value was poor. For $400 a night. The service should have been much better. There was no hand soap in the room and three contacts with the front desk were needed to get a bar of soap in the room. There was no cleaning service between the two nights of the stay and no towel change at all.

July 2026

Collyer

young couple

5.0

Good location

Facilities were not as clean as could be. No body wash, shampoo or hand wash.

July 2026

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