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Hilton Garden Inn Downtown Dallas

1600 Pacific Avenue | Dallas, TEXAS 75201, US
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Hilton Garden Inn Downtown Dallas - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Dallas
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi
Air Conditioning

Hilton Garden Inn Downtown Dallas - Dallas

Featuring free WiFi and a fitness center, Hilton Garden Inn Downtown Dallas offers accommodations in Dallas, 1969 feet from Dallas World Aquarium. The hotel has a seasonal outdoor pool and sun terrace. All rooms come with a flat-screen TV.

Certain units feature a seating area with a sofa. Each room has a private bathroom equipped with a hairdryer and free toiletries Guests can enjoy a meal at the on-site restaurant or a drink at the bar. Room service is also available.

AT&T Performing Arts Center is 1969 feet from Hilton Garden Inn Downtown Dallas, while John Fitzgerald Kennedy Memorial is 2625 feet from the property. The nearest airport is Love Field Airport, 5 mi from Hilton Garden Inn Downtown Dallas.

Rooms Types
King Room room in Hilton Garden Inn Downtown Dallas
Room Details
King Room
1 extra-large double bed 32.52mยฒ Type: Double
Dishwasher Internet facilities Video games Towels/Sheets (extra fee) Pay-per-view channels Telephone Walk-in closet Fax Hairdryer Toaster Wake-up service/Alarm clock Privacy curtain Desk Shared bathroom Sitting area DVD player

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Deluxe King Room with Sofa Bed room in Hilton Garden Inn Downtown Dallas
Room Details
Deluxe King Room with Sofa Bed
1 extra-large double bed, 1 sofa bed 37.16mยฒ Type: Quadruple
Dishwasher Internet facilities Video games Towels/Sheets (extra fee) Pay-per-view channels Telephone Walk-in closet Fax Hairdryer Toaster Wake-up service/Alarm clock Game console - Xbox One Desk Shared bathroom Sitting area DVD player

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Junior King Suite with Sofa Bed room in Hilton Garden Inn Downtown Dallas
Room Details
Junior King Suite with Sofa Bed
41.81mยฒ Type: Suite
Dishwasher Internet facilities Video games Towels/Sheets (extra fee) Pay-per-view channels Telephone Walk-in closet Fax Hairdryer Toaster Wake-up service/Alarm clock Game console - Xbox One Desk Shared bathroom Sitting area DVD player

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Queen Room with Two Queen Beds room in Hilton Garden Inn Downtown Dallas
Room Details
Queen Room with Two Queen Beds
2 large double beds 32.52mยฒ Type: Quadruple
Dishwasher Internet facilities Video games Towels/Sheets (extra fee) Pay-per-view channels Telephone Walk-in closet Fax Hairdryer Toaster Wake-up service/Alarm clock Desk Shared bathroom Sitting area DVD player

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Guest Score and Reviews
8.2 /10

V. good

601 Reviews

Cleanliness
8.5
Facilities
9.0
Location
8.1
Service
8.9

Joyce

Family with Young Children

10.0

everything was nice

October 2023

Tobbi

10.0

Friendly staff. Clean room. Excellent location.

Nothing that was a problem

October 2023

Services & Facilities

Most popular facilities
Wheelchair accessible
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi
Air Conditioning
Family Rooms
On-site parking
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Media & Technology
Free Wi-Fi
Outdoor Recreation
Golf Course
Room Amenities
Cleaning Products Available
Safety Deposit Box
Air Conditioning
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Ironing Amenities
Telephone
Kitchenware
Family Rooms
Allergy-free Rooms Available
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Designated Smoking Area
Invoices
ATM Or Cash Withdraw On Site
Laundry Services
Convenience Store
Swimming & Soaking
Pool With View
Outdoor Pool
Transportation
Valet Parking (charges May Apply)
On-site Parking
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: before 12:00

Front Desk Hours: 24/7

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Private parking is possible on site (reservation is not needed) and costs USD 61 per day.

Pets

Pets are allowed on request. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Property Surroundings

1600 Pacific Avenue | Dallas, TEXAS 75201, US

Hilton Garden Inn Downtown Dallas FAQs

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Check Availability
All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Media & Technology
Free Wi-Fi
Outdoor Recreation
Golf Course
Room Amenities
Cleaning Products Available
Safety Deposit Box
Air Conditioning
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Ironing Amenities
Telephone
Kitchenware
Family Rooms
Allergy-free Rooms Available
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Designated Smoking Area
Invoices
ATM Or Cash Withdraw On Site
Laundry Services
Convenience Store
Swimming & Soaking
Pool With View
Outdoor Pool
Transportation
Valet Parking (charges May Apply)
On-site Parking
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.2 /10

V. good

601 Reviews

Cleanliness
8.5
Facilities
9.0
Location
8.1
Service
8.9

Joyce

Family with Young Children

10.0

everything was nice

October 2023

Tobbi

10.0

Friendly staff. Clean room. Excellent location.

Nothing that was a problem

October 2023

Christina

young couple

10.0

Clean room and in the literal heart of city! We enjoyed our stay very much!

No room service

November 2023

Terri

Traveling as Couple

10.0

Hotel staff was very friendly and accomodating!

November 2023

Virgo

solo traveller

8.0

The Location was great

The room had no shower gel and no one refilled it

December 2023

Anastasia

family with young children

10.0

Excellent position in the center of French square Comfortable beds Beautiful backyard with clean swimming pool and cute fountain

We ask for water in the reception and it was only one bottle available

December 2023

Rennison

young couple

10.0

A very spacious room in a beautiful clean hotel. Excellent location. Staff were extremely helpful and provided all the information we needed. The big bonus was a laundry room which is something we were very happy to see on a 5 week tour of USA.

Canโ€™t think of a thing.

December 2023

Rustem

solo traveller

10.0

Wonderful and friendly staff and very good room size and quality of furniture. Also the perfect location right in the centre of Dallas Downtown and near Akad metro station.

January 2024

Omer

solo traveller

9.0

Location! Easy to reach all around. Kind and Friendly Staff.

Like most of US hotels, I do not feel super super super clean but for two nights, it did not disturb me that much.

January 2024

Patricia

young couple

10.0

Everything โค๏ธ

January 2024

Maleeha

young couple

8.0

The hotel is located in the city center and walking around the city is one of the best times due to the cold weather and not using a car.. We lived on the top floor, number 8, and we could see the city from the back, overlooking the garden, and we were away from the noise.. Calmness, daily cleaning of the room and bathroom, and clean towels.. Coffee is available in the room and the restaurant on the ground floor to provide meals at any time

There is no private parking for the hotel, as we had to pay $17 for parking per day due to the large number of parking spaces, but it is very expensive.. The staff and workers at the hotel were not cooperative and when asked, he explained that it was not part of his work.

January 2024

Sandro

family with young children

7.0

location, good breakfast

paid parking

February 2024

Maddocchris

young couple

9.0

The property is in Downtown Dallas easy walking distance to all Sites. Plenty of restaurants nearby. The hotel restaurant was excellent the staff was very friendly and accommodating. The rooms are spacious with convenient amenities like coffee maker, refrigerator, safe and microwave.

The cost of parking was unfair ($50 per night), there should be a discount for people staying there more than two days although the valet parking was very convenient. Consider public parking much cheaper and plenty of places within walking distance. The GPS takes you to a left turn on Pacific Avenue it almost seems like you have to go on the railroad tracks to get to the front of the hotel, make sure once you make the left on Pacific Avenue you stay on the right hand side over the small cement bumps. If breakfast is included with your stay make sure you notify the staff at breakfast for instructions, because you cannot order multiple items off the menu. You can select one meal and one drink, otherwise you'll get charged extra.

February 2024

Natalya

solo traveller

9.0

Amenities, the pool area was nice to sit with my laptop and soak up winter sunshine. The location was very convenient. I had great views from my room. I had a spacious room. Everything was easy and well done.

I liked a lot, grateful for a grateful stay. If I were to be critical then I think a little more charm and sophistication could be fostered in the lobby/recreational areas but everything is laid back and easy, nothing to complain about. Large lovely hotel.

February 2024

Brittnay

review category business travellers

4.0

It was convenient for where I needed to go, it was clean and quiet!

Number one, It was way over priced you are technically paying for location, there is only paid parking 48$ per night if you valet from the hotel or 17$ per night for public parking and they donโ€™t validate your public parking even though you are staying at their hotel, I questioned why isnโ€™t that publicly available on your website about the parking situation so that people arent getting blindsided when they get here they said itโ€™s in their policy on the website I told them no one looks into that it needs to be visible in a place where itโ€™s easy to see so that people can decide if they really want to stay at your hotel and pay you 100$ more just for parking at your hotel even though you are paying 200$ plus per night for your room you canโ€™t really control the air conditioner if you put it all the way down it only went to 68 but it felt like 78 in the room during the night, the water in the shower took 30mins to get warm and it still wasnโ€™t hot enough it was just Luke warm, the staff when Signing in Damonte was a sweetheart and was kind, efficient and made sure my checkin was perfect, he texted and checked on me during the duration of the stay,the valet guys were awesome too they told us how to get to public parking, and the hotel restaurant was too expensive for mediocre food 20$ per person way over priced

February 2024

Katrina

solo traveller

10.0

Great location to downtown. Nice restaurants close by and great coffee shops. The staff were great. Valet team, front desk and cleaning teams all so great. They had a coffee machine and bottles of water in the room. Room was massive and had a comfortable bed. Felt safe. They had washing machines and dryers available on level 6 which was so helpful after travelling for 3 weeks!

February 2024

Cymio

group

4.0

I enjoyed being in downtown and the quality of staff

Roach in my room and parking fees

February 2024

Melissaโ€™s

with friends

7.0

Location and restaurant was great!

The beds and the pillows were so uncomfortable.

March 2024

Katherine

family with young children

9.0

The food. Service. View. Everything was wonderful!

March 2024

Jayne

family with young children

10.0

Restaurant was great! Good food and good service!

No parking. Had to use valet service only.

March 2024

Demarcus

young couple

10.0

Room was big, the bathroom accommodations were lovely.

N/A

March 2024

Terry

young couple

8.0

The great location to all that downtown Dallas has to offer

The bathrooms donโ€™t have any vents

March 2024

Milissa

young couple

10.0

Clean beautiful hotel with plenty of room and AMAZING on site staff.

April 2024

Azlan

group

8.0

The breakfast is slow and choices limited

Breakfast

April 2024

Johanna

solo traveller

5.0

Location. Wait staff in Cask and Kitchen.

Broken down, badly maintained.

April 2024

Peeter

with friends

6.0

Good location, large rooms.

Worn out looks. Quite inefficient reception. Extremely inefficient breakfast. Had to wait 15+ min just to make an order.

April 2024

Kieu

family with young children

10.0

Beautiful architecture, great location for family with small kids/tourists since the hotel is right in the downtown, just a minute walk to all restaurants /city attractions/pharmacy,very convenient to get Uber/taxi.Love the view from our room and the pool's view.We really appreciate the free breakfast in the restaurant at the lobby,very high quality and delicious, the kids were very impressed.The restaurant has good service too!And the lobby is like a 5 star hotel!!!We appreciate the way the hotel staff texting us to ask about our stay,very thoughtful. I had little problem of water in the sink didn't get cold sometime and the staff took it seriously.

We just wish the pool was heated or at least having small hot tub beside that so the kids could enjoy swimming comfortably during this time of the year.

April 2024

Craig

Business Traveler

6.0

Perfectly situated for my needs.

It was noisy, inside and out. You hear most doors of other rooms opening and closing, conversations in the hallway and the screech of train noise through the window (as it's located adjacent to a transit hub).

April 2024

Elise

family with young children

6.0

Location and pool

The rooms were very run down in parts. We had an issue on booking and were upgraded to a room with a wonderful view. The bedroom was large and comfortable but the bathroom leaked so badly and the tiles were very slippery. Most of the cupboard doors were broken and there were no windows in the front room so overall, it made for quite an uncomfortable stay in that regard. Beds were comfy though.

April 2024

Shin-ja

review category business travellers

7.0

The staff was fantastic and friendly

Location, cleanliness, odor

April 2024

Irma

family with young children

8.0

The convenient and close to the event we went to.

I wish that we were made aware that I had to put down a deposit before checking in!

May 2024

Rachel

solo traveller

8.0

Beautiful hotel & clean. Cute park right across the street

N/A but having info about what to do within walking distance of the hotel would be a perk. Itโ€™s in a financial area so there is a lot of food but otherwise limited Great hotel and I would stay there again - also apparently their sprinkler and fire alert systems work. Donโ€™t know the details but we had a temporary evacuation. Glad to know safety is up to par - but implementing an alert text system to let guests know that the space has been evacuated and when it is safe to return would be cool (not holding that against the hotel, I donโ€™t even know if that would be possible with their system) Overall I like the hotel and would stay there again

May 2024

Andrea

young couple

8.0

Breakfast was ok

Portions

May 2024

Holoubek

family with young children

6.0

The bar and restaurant do justice to the pictures and their Belgian waffles can't be beat. There is fairly cheap parking literally next door and it is close to many things in downtown, such as the aquarium and the fine arts museum. Walking distance.

Whoever took the photos for the hotel should be commended. Most of the time it did not reflect the photos. The pool was not lit up. The room was very Spartan, with very thin blankets, not enough pillows, lamps and refrigerator unplugged and difficult to get to the plug, and the bathroom sink water was scalding. No pieces of paper whatsoever in the room, nothing to tell you about their restaurant's menus or where the pool was or basically anything. I suppose it was clean, but details that could have been better were missed. It honestly felt like a tired hotel that didn't feel like it needed to try anymore and relied on the name of Hilton and the exceptional location

May 2024

Cue

young couple

5.0

The location is fantastic, the pool is lovely. The staff was fantastic.

They seem to use a combination of Vaseline and fabuloso to clean the floors/perfume the rooms. The tile was extremely slick and the smell gave me a migraine.

May 2024

Alexa

young couple

8.0

Good location

Expensive valet

May 2024

Anonymous

Family with Young Children

5.0

Cool location

Pillows and mattress were terrible. Could barely sleep. Front desk folks did not seem too concerned when I told them.

May 2024

Leslie

family with young children

5.0

I liked that it was clean and comfortable.

The parking garage had an extremely low clearance. The ice machine on our floor didnโ€™t work.

June 2024

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