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Magnolia Hotel Downtown Dallas

1401 Commerce Street | Dallas, TEXAS 75201, US
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Magnolia Hotel Downtown Dallas - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Dallas
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows

Magnolia Hotel Downtown Dallas - Dallas

Located 2297 feet from Dallas World Aquarium, Magnolia Hotel Downtown Dallas features a restaurant and free WiFi. Guests can enjoy the on-site bar. Private parking is not available on site.

Only valet parking is available. Coffee- and tea-making facilities are provided in every room. Certain rooms include a seating area and full kitchen for your convenience.

The rooms come with cable TV and a private bathroom. You will find a 24-hour front desk at the property. John Fitzgerald Kennedy Memorial is 2297 feet from Magnolia Hotel Downtown Dallas, while Sixth Floor Museum is 2625 feet from the property.

The nearest airport is Love Field Airport, 5.6 mi from the property.

Rooms Types
Deluxe Queen Room room in Magnolia Hotel Downtown Dallas
Room Details
Deluxe Queen Room
1 large double bed 37.16mยฒ Type: Double
Sauna Desk

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Queen Room with Two Queen Beds room in Magnolia Hotel Downtown Dallas
Room Details
Queen Room with Two Queen Beds
2 large double beds 44.59mยฒ Type: Quadruple
Sauna Desk Privacy curtain

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Queen Suite room in Magnolia Hotel Downtown Dallas
Room Details
Queen Suite
1 large double bed 63.17mยฒ Type: Suite
Internet facilities Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Spa tub Refrigerator Shared bathroom Sitting area Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Wireless internet Cable channels Towels/Sheets (extra fee) Sauna Toaster Game console - Nintendo Wii Additional bathroom Adapted bath Roll-in shower Bottle of water Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring)

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Triple Room room in Magnolia Hotel Downtown Dallas
Room Details
Triple Room
1 extra-large double bed 50.63mยฒ Type: Triple
Internet facilities Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Spa tub Refrigerator Desk Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Cable channels Towels/Sheets (extra fee) Sauna Toaster Game console - Nintendo Wii Additional bathroom Adapted bath Roll-in shower Bottle of water Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring)

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Guest Score and Reviews
7.4 /10

Good

1980 Reviews

Cleanliness
7.8
Facilities
6.9
Location
8.1
Service
7.0

Towery

Couple

5.0

friendly staff

inconvenience of microwave location and ice machine..no pool

June 2026

Nelson

Solo Traveler

10.0

The staff was friendly. And housekeeping was excellent

There was nothing I didn't like

June 2026

Services & Facilities

Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Air Conditioning
Hair dryer
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Coffee Shop
Vending Machine
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Library
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Professional Cleaning Services
Staff Trained In Safety Protocol
Languages spoken
English
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Room Amenities
Cleaning Products Available
Window
Air Conditioning
Hair Dryer
Shower
Coffee/tea Maker
Refrigerator
Fire Extinguishers
Ironing Amenities
Telephone
Kitchenware
Allergy-free Rooms Available
Services and Conveniences
Luggage Storage & Lockers
Cashless Payment Available
Xerox/fax In Business Center
Gift/souvenir Shop
Designated Smoking Area
Invoices
Doorman
ATM Or Cash Withdraw On Site
Laundry Services
Desk/workspace Available
Transportation
Parking Available (charges May Apply)
Valet Parking (charges May Apply)
Parking Available
Taxi Service
Off-Site Parking
Health Services
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: before 11:00

Front Desk Hours: 24/7

Internet

WiFi is available in all areas and is free of charge.

Parking

Private parking is possible at a location nearby (reservation is not needed) and costs USD 48 per day.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. People 2 years old and over stay for US$25 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Property Surroundings

1401 Commerce Street | Dallas, TEXAS 75201, US

Magnolia Hotel Downtown Dallas FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Coffee Shop
Vending Machine
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Library
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Professional Cleaning Services
Staff Trained In Safety Protocol
Languages spoken
English
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Room Amenities
Cleaning Products Available
Window
Air Conditioning
Hair Dryer
Shower
Coffee/tea Maker
Refrigerator
Fire Extinguishers
Ironing Amenities
Telephone
Kitchenware
Allergy-free Rooms Available
Services and Conveniences
Luggage Storage & Lockers
Cashless Payment Available
Xerox/fax In Business Center
Gift/souvenir Shop
Designated Smoking Area
Invoices
Doorman
ATM Or Cash Withdraw On Site
Laundry Services
Desk/workspace Available
Transportation
Parking Available (charges May Apply)
Valet Parking (charges May Apply)
Parking Available
Taxi Service
Off-Site Parking
Health Services
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
7.4 /10

Good

1980 Reviews

Cleanliness
7.8
Facilities
6.9
Location
8.1
Service
7.0

Towery

Couple

5.0

friendly staff

inconvenience of microwave location and ice machine..no pool

June 2026

Nelson

Solo Traveler

10.0

The staff was friendly. And housekeeping was excellent

There was nothing I didn't like

June 2026

Lisa

Couple

8.0

It is in a great area within walking distance to eateries and other downtown activities.

The toilet reminded me of a potty training chair for a child and there wanโ€™t a bar to hold to assist with getting in the wide spa like tub to take a shower.

June 2026

Maudie

Couple

9.0

The location is amazing! It is lovely to stay in the city when youโ€™re from a small town. The building is stunning and the staff is wonderful.

The only thing even remotely close to negative that I have to say is that the build is showing its age in the small details. Which is in no way a problem when you understand the history and importance of historical buildings. I would just say the fine details being touched up would be amazing for the overall preservation of the authenticity and class of the building.

June 2026

Lyndsay

Couple

10.0

Huge rooms and very comfortable bed. Loved having a bathtub.

June 2026

Jade

solo traveller

5.0

The location is about the only thing I liked.

The first room I was given was very dirty so had to be moved rooms. The next room I got moved to was very dirty also. But stayed in the room. No house keeping was provided during the stay. Some of the staff on the desk were so rude. Some were very nice.

June 2026

Kymberli

Solo Traveler

10.0

I loved everything about it

I canโ€™t really complain about anything that comes tomind

June 2026

James

Solo Traveler

3.0

Location and room Was large

No hot or warm Water neighbor was playing tv super laid all Night and even after several calls to front desk it never changed its was very loud had no sleep it was a connection room

June 2026

Yvette

group

6.0

Location is fantastic I love historic buildings and this needs to be restored to show off its history some original parts are still there around the lifts but the early 90s modifications are ugly and dated such a big heart felt shame I hope someone saves this beautiful building back to the original look

Iโ€™m a big traveller open to most things like the bathroom may be dated or the outside of the windows may be dusty Now sadly night we were packing to leave this room which did feel dusty I could see the air con vent was pretty yucky, we moved bed to see if anything had fallen down and we found mould lots of mould I told front desk he said I can move you but by now had all our belongings everywhere and weโ€™re checking out early AM I do hope that they fix this for future guests it may only be I some rooms but it really does need a good carpet replacement and dusting I hope this hotel gets the love it deserves

June 2026

Owen

young couple

5.0

Comfy beds and location was good.

The area is bad and the building/inside is quite outdated.

June 2026

Julian

Solo Traveler

2.0

Just the view and it was across the street from the game on the big screen

Clogged toilet, sticky carpet, possibly bed bugs.

June 2026

Sharon

Couple

2.0

Hotel seemed to be in a good location to get to places I wanted to visit in the city. Short walk to light rail station and food hall across the street but most places closed on the early side.

Pictures are misleading itโ€™s not very nice but with major updates it can have potential. Lobby looks nice when initially entering but has a weird musty odor. Arrived at 8:30 pm later than I anticipated to check in the streets outside were deserted except for a few unsavory individuals and I did not feel safe walking few blocks from light rail. After checking in I placed in a suite. The room was huge but lock and deadbolt in poor repair not sure they were in working order which made me uneasy. Throughout 3 night stay the room was sweltering and AC did not work at all was extremely humid in room and uncomfortable. Considered packing up and relocating but did not want the expense so survived as best I could. Went out and purchased a fan the last day which is the only reason I survived my stay. Not enough towels or TP provided and toilet clogged first day had to call maintenance who came with a plunger. Do not recommend this hotel.

June 2026

Erika

solo traveller

7.0

Central location

No TV channels available, no detergent available for laundry

June 2026

Carolyn

Family with young children

5.0

I liked the location as well as the elevator lobby.

The bedding smelled musty. The toilet tank had a crack in it and was patched, which made it look tacky. The cable in the bedroom didnโ€™t work due to the cable line not being connected to the wall. I tried to reconnect but the cable wouldnโ€™t connect.

June 2026

Gibson

Family with young children

4.0

If you want in the heart of the city? Absolutely. The reviews mentioned slow valets but that was not the case. It was quick. Bedding and towels were clean and sanitized.

IT WAS HOT IN THE ROOM. Literally sweat dripping down my face HOT. Ridiculously hot, could not sleep due to the heat. The carpet was damp due to the humid wet heat in the rooms. The windows were FILTHY! See pic below to reflect a pic of the windows from the double room. The suites windows were filthy too but less filthy.

June 2026

Jeromie

Couple

1.0

Close to location

Nostalgic

June 2026

Ashley

Couple

4.0

Good location

Air Conditioning didnโ€™t work properly. Room got hot at times

June 2026

Jessica

solo traveller

10.0

This hotel is a gem. The rooms are clean, very spacious, and smell fresh. The bed was extremely comfortable, the hotel's location is perfect, and what makes it even better is the hotel staffโ€”10/10.

No swimming pool

June 2026

Sarah

young couple

7.0

Location great. Lovely historical building. Very clean, although the rooms are dated. Liked I received a list of restaurant recommendations which I used.

Room dates but very clean. The reason for my rating of 7 was I had a cold shower. No warm / hot water for my shower. I let it run for a good while but still cold.

June 2026

Keith

solo traveller

6.0

The staff, location

We where put in a room that should have been closed off to any customers for at least a week, as the tiles as you walked into the bathroom on the floor were all loose, I caught my foot on them as they all came up, could have been a lot worse if I had walked in in the dark, and probably cut my feet or fallen even,we told the desk clerk, she said it was unacceptable, and sent maintenance person to set the tiles down, that would have been fine for the hotel to get their floor sorted, but when we went back into the room later on in the day, I walked on them, and obviously they moved because they need days to dry, and they hadn't even cleaned the floor after, so there was grouting all over the floor, which I cleaned up, just wrong, we should never have been put in that room, unacceptable, we were given the managers email from the desk clerk so we contacted the manager, Sophie was her name, and we sent pictures too the clerk told us to, we haven't received any feedback, acknowledge, nothing, she should have acknowledged our email at least, we shouldn't have paid all that money, for a motel 6 bathroom

June 2026

Ricardo

young couple

8.0

Well located

June 2026

Danny

young couple

8.0

Location around many access to the main roads.

With price should get Free breakfast

June 2026

Jeremey

review category business travellers

7.0

Clean simple

For the size of room and older decor along with no microwave or breakfast even though they said it was included it could have been cheaper

June 2026

Phillips

young couple

7.0

It was aesthetically pleasing, but the elevators were scary

The elevators some of the windows you couldnโ€™t open like the blinds and the Wi-Fi was horrible. Also, the hot water in the shower is kind of confusing. The floor is uneven also but thatโ€™s to be expected with how old the building is but some windows you couldnโ€™t even open the blinds on them, which is probably the most besides the elevator that I dislike the most

June 2026

Linda

young couple

10.0

Well situated.

June 2026

Kyle

solo traveller

8.0

The location was perfect for downtown Dallas

The Room room ice cold with no thermostat. I understand it's 100+ years old which is why I give it some grace

June 2026

Art

solo traveller

8.0

Location, room, (excellent), value, amenities.

Stayed 5 nights but didn't get my room serviced not even once. The sign stated that the room will be serviced by request only so I hung the placard on the exterior of the front door on the third day requesting service, but no one ever showed up. And when I requested clean towels on two different occasions I had to go down to the front desk to get them myself. A total inconvenience and such a let down from a beautiful facility. Exceeded my expectation in all aspects except for room service.

July 2026

Ahmed

solo traveller

8.0

Itโ€™s fine

July 2026

Seth

group

1.0

The A/C was broken and the window was stuck open and the room was 90 degrees

Sweating consistently

July 2026

Alicia

family with young children

8.0

The location, the high ceilings

air conditioner couldnโ€™t keep up with the Texas heat. Rooms were hot. Had to switch rooms once.

July 2026

Giovanni

young couple

3.0

Great location.

The suite was not what I had originally paid for I did get there late so I didnโ€™t make a big deal about it. Suite needed better cleaning and maintenance for it being upscale it sure has issues. You have to pay for parking.

July 2026

Brenda

solo traveller

10.0

I loved that I was in an historic hotel with beautiful old architectural features. The staff was helpful and friendly. The lobby was beautiful and comfortable. My room was very nice and well updated, with a nice bathroom and comfortable bed.

No complaints for me as I didn't drive in. Came in on Amtrak and took an Uber to the hotel. But I can understand the complaints about the cost of valet parking and getting in and out of the area due to traffic.

July 2026

Fatt

review category business travellers

8.0

We enjoyed the hotel's ambiance, the city view, the room assignment, and the overall aesthetic of the stay. Savannah's great energy, professionalism, active listening, compassion, recollection of our previous interaction, and empathy improved the experience after the distasteful and ongoing poor or selective valet services. Additionally, the Valet Service Manager was attentive to the complaint about the ongoing poor valet services. He became more watchful of our departure from or return to the facility to provide better service than the lower-level staff, such as opening the door or greeting us with a smile. It is believed that he verbally reprimanded the valet team for failing to represent the hotel with quality service.

I did not like that Tiffany was no longer employed with the hotel because she was a great person and employee who provided exceptional service despite the crappy valet services. The Valet service still sucks majorly after the initial complaint to the General Manager for a stay in or about mid-March, in which they refused to open the door for the female companion, assist with luggage retrieval, or offer quality valet service upon arrival due to preconceived and stereotypical biases. On the most recent visit, upon arrival, we were approached by the Valet attendant with an afro and asked, "Do you have a reservation here?", he was notified that I was finalizing the booking before my phone died...he said, "Can you back up the car then..." and did not open the door for the passenger (female), none of the valet personnel assisted with luggage retrieval, and one actually watched from the foyer through the window to proceed opening the second door after we entered, with two other valet guys running into the building to harass me for valet parking, 'as-if' hotel guests are required to valet park. The service was so crappy that later that evening, while exiting the facility, the kid noticed the disproportionate valet service rendered to arriving guests differed significantly from the service we received and mentioned it, which required a complaint to the Valet Service Manager upon our return from the store. Sadly, this repeated exhibit of poor service negatively reflects on the hotel. Savannah was great about improving the experience with the room provided, her professional attitude, and active listening.

July 2026

Caroline

young couple

10.0

The location is perfect! We could do everything on foot! The hotel is really nice, the room is huge, it had a kitchen, living room, great bed and very friendly staff.

Everything was great!

July 2026

Crysteena

family with young children

2.0

The location

The water ac and WiFi didnโ€™t work properly during our stay. We had young children and had to buy a fan because our room was so hot. Also the hot water in the shower donโ€™t work my daughter had an allergic reaction to something she touched in the room. Her finger was swollen

July 2026

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