Prime Location AC Hotel by Marriott San Antonio Riverwalk in San Antonio offers a convenient location with attractions such as Ripleys Believe It Or Not Museum less than 0.6 mi away and The Alamo an 11-minute walk. San Antonio International Airport is 8.
1 mi from the property. Comfortable Accommodations Rooms feature air-conditioning, city views, work desks, and free WiFi. Additional amenities include bathrooms with showers, hairdryers, and TVs.
Interconnected rooms are available for added comfort. Dining Options The hotel offers a restaurant serving Latin American cuisine, a bar, and a coffee shop. Guests can enjoy a buffet breakfast with warm dishes, fresh pastries, fruits, and juices.
Special diet menus are available. Leisure Facilities Guests can relax on the sun terrace, use the fitness room, or enjoy the nightclub. The property also provides a lounge, wellness packages, and a business area.
Bathtub
Safe
Pay-per-view channels
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Shared bathroom
Sitting area
Microwave
Walk-in closet
Sauna
Oven
Toaster
Baby safety gates
Roll-in shower
Infinity Pool
Shallow end
Bottle of water
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Free spa access
Complimentary access to conference room/business areas
Select dates to see prices
Queen Room with City View
2 large double beds
32.52mยฒ
Has window
Type: Double
Room all facilities
Bathtub
Safe
Pay-per-view channels
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Shared bathroom
Sitting area
Microwave
Walk-in closet
Sauna
Oven
Toaster
Baby safety gates
Roll-in shower
Infinity Pool
Shallow end
Bottle of water
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Free spa access
Complimentary access to conference room/business areas
Room Description:
The spacious double room provides air conditioning, a safe deposit box, heating, a flat-screen TV, as well as city views. The unit offers 2 beds.
Room Details
King Room with City View
1 extra-large double bed
32.52mยฒ
Type: Double
Bathtub
Safe
Pay-per-view channels
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Shared bathroom
Sitting area
Microwave
Walk-in closet
Sauna
Oven
Toaster
Baby safety gates
Roll-in shower
Infinity Pool
Shallow end
Bottle of water
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Free spa access
Complimentary access to conference room/business areas
Select dates to see prices
King Room with City View
1 extra-large double bed
32.52mยฒ
Has window
Type: Double
Room all facilities
Bathtub
Safe
Pay-per-view channels
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Shared bathroom
Sitting area
Microwave
Walk-in closet
Sauna
Oven
Toaster
Baby safety gates
Roll-in shower
Infinity Pool
Shallow end
Bottle of water
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Free spa access
Complimentary access to conference room/business areas
Room Description:
The spacious double room features air conditioning, a safe deposit box, heating, a flat-screen TV, as well as city views. The unit has 1 bed.
Room Details
King Room with City View and Adapted Tub - Mobility Accessible
1 extra-large double bed
32.52mยฒ
Type: Double
Bathtub
Safe
Pay-per-view channels
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Shared bathroom
Sitting area
Microwave
Walk-in closet
Sauna
Toaster
Baby safety gates
Roll-in shower
Infinity Pool
Heated pool
Shallow end
Bottle of water
Game console - Wii U
Game console - PS4
Shampoo
Conditioner
Fire extinguisher
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Free spa access
Complimentary access to conference room/business areas
Select dates to see prices
King Room with City View and Adapted Tub - Mobility Accessible
1 extra-large double bed
32.52mยฒ
Has window
Type: Double
Room all facilities
Bathtub
Safe
Pay-per-view channels
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Shared bathroom
Sitting area
Microwave
Walk-in closet
Sauna
Toaster
Baby safety gates
Roll-in shower
Infinity Pool
Heated pool
Shallow end
Bottle of water
Game console - Wii U
Game console - PS4
Shampoo
Conditioner
Fire extinguisher
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Free spa access
Complimentary access to conference room/business areas
Room Description:
The spacious double room provides air conditioning, a safe deposit box, heating, a flat-screen TV, as well as city views. The unit offers 1 bed.
Room Details
King Room with City View - Hearing Accessible
1 extra-large double bed
32.52mยฒ
Type: Double
Bathtub
Safe
Pay-per-view channels
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Shared bathroom
Sitting area
Microwave
Walk-in closet
Sauna
Toaster
Baby safety gates
Roll-in shower
Infinity Pool
Shallow end
Bottle of water
Fire extinguisher
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Free spa access
Complimentary access to conference room/business areas
Select dates to see prices
King Room with City View - Hearing Accessible
1 extra-large double bed
32.52mยฒ
Has window
Type: Double
Room all facilities
Bathtub
Safe
Pay-per-view channels
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Shared bathroom
Sitting area
Microwave
Walk-in closet
Sauna
Toaster
Baby safety gates
Roll-in shower
Infinity Pool
Shallow end
Bottle of water
Fire extinguisher
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Free spa access
Complimentary access to conference room/business areas
Room Description:
The spacious double room offers air conditioning, a safe deposit box, heating, a flat-screen TV, as well as city views. The unit has 1 bed.
Guest Score and Reviews
8.5/10
V. good
306 Reviews
Cleanliness
8.7
Facilities
8.3
Location
9.1
Service
8.7
Rhona
Family with young children
10.0
Breakfast was excellent and a great atmosphere
There was no downside
June 2024
Marilyn
Couple
8.0
Room was spacious
How to get in from the road to get Valet parking
June 2024
Services & Facilities
Most popular facilities
Closed-caption TV
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Air Conditioning
More Amenities
Accessibility
Closed-caption TV
Mobility Accessibility Available
Non-slip Grab Bar Available
Facilities For Disabled Guests Available
Wheelchair Accessible
Lever Handles On Door Available
Activities & Things to do
Nightclub/DJ
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Coffee Shop
Food Delivery
Alternative Meal Arrangement
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Free Face Masks
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Professional Cleaning Services
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Room Amenities
Cleaning Products Available
Safety Deposit Box
Closet
Complimentary Drinking Water
Radio
Air Conditioning
Slippers
Hair Dryer
Coffee/tea Maker
Bathrobes
Smoke Alarms
Fire Extinguishers
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Grocery Delivery
Xerox/fax In Business Center
Designated Smoking Area
Invoices
ATM Or Cash Withdraw On Site
Laundry Services
Desk/workspace Available
Convenience Store
Transportation
Valet Parking (charges May Apply)
Off-Site Parking
Car Rental Available
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 15:00
Check-out:before 12:00
Front Desk Hours: 24/7
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs USD 50 per day.
Pets
Pets are allowed. Charges may be applicable.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 15 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Check-in begins at 15:00 and check-out can be done until 12:00.
Interesting place to explore in close proximity to the Hotel are Plaza de las Islas, Buckhorn Saloon & Museum, Main Plaza, The Alameda National Center of Latino Arts and Culture, Tower Life Building, Buckhorn Saloon and Museum, San Antonio Children's Museum, ArtPace, Hertzberg Circus Museum, Market Square and others.
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Professional Cleaning Services
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Room Amenities
Cleaning Products Available
Safety Deposit Box
Closet
Complimentary Drinking Water
Radio
Air Conditioning
Slippers
Hair Dryer
Coffee/tea Maker
Bathrobes
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Ironing Amenities
Telephone
Kitchenware
Blackout Curtains
Toiletries Provided
Allergy-free Rooms Available
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Grocery Delivery
Xerox/fax In Business Center
Designated Smoking Area
Invoices
ATM Or Cash Withdraw On Site
Laundry Services
Desk/workspace Available
Convenience Store
Transportation
Valet Parking (charges May Apply)
Off-Site Parking
Car Rental Available
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.5/10
V. good
306 Reviews
Cleanliness
8.7
Facilities
8.3
Location
9.1
Service
8.7
Rhona
Family with young children
10.0
Breakfast was excellent and a great atmosphere
There was no downside
June 2024
Marilyn
Couple
8.0
Room was spacious
How to get in from the road to get Valet parking
June 2024
christine
Couple
10.0
It was my Anniversary and I wanted somewhere nice. This hotel gave us EVERYTHING we needed.
Our room could've been just a little bit bigger, and I would've liked a closet. Our view was of the AC unit on the roof....which I could have used a better view. Parking was expensive.
June 2024
Michelle
Couple
9.0
Very clean. Great location with great customer service
Beds were a little hard for our liking. Very disappointed that there was no pool and had to pay a day pass at another property.
June 2024
LIBRA
Couple
8.0
Location is good. Room is really nice.
No free breakfast. To much for 18 dollars per person.
July 2024
Detoya
Solo Traveler
7.0
Staff were nice and friendly. The property was peaceful.
My room was not cleaned well. The floor looked as if it had no been swept and mopped.
July 2024
Timothy
Couple
7.0
It was clean and in a great location.
No free breakfast or complimentary drinks.
July 2024
Cesar
Solo Traveler
8.0
Should include breakfast
Internet connection is enabled through a popup and some devices classified as insecure resulting in connection for these type of devices (POS Terminals, PLCs and IoTs)
July 2024
Lucy
Family with young children
10.0
The staff was very nice, the room was clean and the hotel was beautiful!!
There was nothing I didn't like everything was GREAT!!
July 2024
Jose
Family with young children
10.0
Beautiful property and great area
That it didnโt have a pool
July 2024
Bianca
Family with young children
7.0
The hotel and the room smelled amazing
The river view is not of the river. The foliage is too dense
July 2024
Brittany
Family with young children
8.0
Hotel location. Walking distance to the river walk, Rivercenter, bars and restaurants.
The hotel did not offer complimentary breakfast like other downtown hotels.
July 2024
Laura
Couple
5.0
Staff was nice.
The elevator broke during our stay. The toilet was also clogged and the "River View" rooms are a joke. You only see the corner of the RiverWalk.
July 2024
Alexia
Family with young children
10.0
Excellent locatin downtown, easy to walk everywhere and the staff was very welcoming. We were able to get an early check in without a problem and our room was clean, big and the bathroom vanity had good lighting. I had read some previous reviews concerning noise level but we were given a room down a hallway, a few rooms down from elevators and we only ever heard a little bit of noise coming from people leaving the rooms right across from ours so we did not have this problem. Breakfast is an additional but we ordered from the menu and it was delicious and portions were big. The european style breakfast also looked good if you're interested.
The rooftobar bar, 1 Watson, was a great place to have a drink and enjoy the sunset/night.
Wifi was a little unreliable late at night and the closet is about a foot wide so don't count on it if you want to have actual closet space to hang anything but besides that, it was a great stay.
August 2024
lawrence
Family with young children
5.0
18.00 charge, so we didn't eat breakfast there.
no pool, no microwave in room, too few trash receptacles in the room
August 2024
Kimberly
Group Traveler
10.0
Very clean and welcoming!
Everything was great
August 2024
Tiffany
Couple
7.0
I prefer breakfast deals then ร la cart because ร la cart is more expensive. I spent $50 for two eggs, two bacon and French toast and then the middle of the French toast was not French toast. It was still raw. It wasnโt cooked like original.
Faster time took 15 minutes to get our breakfast. We were waiting there for a while and there was not that many people.
August 2024
Ayesha
Family with young children
9.0
The rooms were very clean and the atmosphere in the hotel was amazing. It's right across from the Riverwalk and central to everything.
Parking
August 2024
Shelly
Couple
1.0
The check-in process was smooth. Abbey was very friendly and helpful.
The noise from the elevator was horrible! Kept waking us up. I wish I had read more of the reviews that described the noise. It went on all night. That was the worst night of sleep in my life!
September 2024
DANIELA
Family with young children
8.0
location is great, and the rooms have great space
good gym
the valet parking is really expensive (45 dollars the night)
they do cleaning of the rooms everyother day
November 2024
William
Family with young children
6.0
Close proximity to SA Riverwalk. Great view of the city room. Clean and modern room.
The worst valet service we experienced. At 10:52am I sent a text message on their phone number to bring our car to the hotel and was advised to wait 30 minutes, which of course was not fulfilled. 30 minutes after, we asked the valet booth lady (Rachel) of the status of our car and she said it was already on the way, so we just patiently waited a little more. After about an hour we started to get agitated and asked them again where our car was and again she asked for the ticket number and claimed the car is already on the way. At around 12:00nn a guy at the kiosk told us that the car may have already been brought up to the hotel but sent back to the garage for some unknown reason. This is where I went from being patient to very agitated. Firstly, the girl kept telling us it is on the way and kept asking for my ticket number. If it wasnโt for the other guy at the kiosk we wouldnโt have known the keys were just kept in their table and not actually โON THE WAYโ. Secondly, their communication needs a lot of improvement both towards the customer and with their colleagues. They should have reached out at least with a text If my car was brought up initially, which they also included in their text message upon request for retrieval of the car, โFlash Valet has received your request for ticket ****34. We will notify you when your vehicle will be ready.โ which again they did not do at all. It took almost 2 hours for them to identify a missing vehicle and there was like 5 or 6 of them at that time. In the end we got our car after almost 2 hours. We chose valet parking as a convenient option as it should be, instead we were inconvenienced and probably will not stay at this hotel in the future. If you need valet service for your stay, donโt risk it and just go to another hotel.
December 2024
Aletheya
Family with young children
8.0
Location bar, drink voucher, room size the view
No closet or microwave
December 2024
Lisa
Couple
10.0
Wonderful views and wonderful staff!! I highly recommend this establishment, and I am looking forward to staying here again!!
December 2024
Jizelle
Group Traveler
10.0
It is walking distance to river walk
N/A it was an awesome experience
January 2025
Brenda
Family with young children
9.0
Fireworks on the river
Needed.
A chair in the room to sit for comfort
January 2025
Omar
Family with young children
10.0
Great location, clean rooms, and very friendly staff.
Would be good to have a preferred rate for the near parking slots or buildings.
January 2025
Stephen
Family with young children
10.0
Location, Room spacious and clean.
March 2025
Ashley
Couple
10.0
We loved the view of the city, the large windows, and the feel of the room. It felt luxurious, and we didn't have to break the bank. We also visited the rooftop bar/restaurant, and it was wonderful. The service was great, my drink was delicious, and the atmosphere and view were beautiful.
May 2025
Donna
Couple
10.0
The hotel was very nice.
May 2025
Raphael
Family with young children
10.0
Perfect location and services. The room was very comfortable. Staff was great.
No comments.
May 2025
Gilbert
Group Traveler
10.0
The location was fabulous it was one block walking distance from the river walk and easy manageable walking distance to the Alamo and the market square
Nothing
June 2025
Deloach
Couple
7.0
Great location.
I could hear the elevator all night long going up and down which made it hard to sleep.
July 2025
Jonathan
Couple
6.0
The facility!
I did not know about the parking until I arrived.
July 2025
Marie
Solo Traveler
4.0
The cleanliness was good. The comfort of the bed was good.
I didnโt like when I got my cards that I got a slip that said breakfast was $18 when I thought breakfast was included didnโt like that. we also got a room where the construction was so there was a big old crane in front of our window and a bunch of construction noise, told us that they put us as far as way as they could and we were right in front of it. I had to pay $50 a night for my car for valet. Was close to the Riverwalk was close to Pinkertonโs barbecue.
July 2025
Dika
Family with young children
10.0
Close to walk to river.
July 2025
Abel
Couple
8.0
The view overlooked San Antonio
Put next to employees offices so a lot of opening and closing doors throughout the night.
August 2025
Lucien
Couple
6.0
Love the room, felt fancy and luxurious had a great view of the downtown area. Was very walkable and a lot of things were nearby.
I didnโt like the fact the listing said โRiver Walk View/Water Viewโ when the only view i got was a small opening from the tree shrubs and thatโs it. Not really any โRiver Viewโ mostly city.
August 2025
Ana C.
Family with young children
8.0
The hotel is good and clean. The staff is great! It is super close to the Riverwalk and other attractions.
The rooms have a good size, and I love that it is carpet free!
August 2025
Garcia
Couple
7.0
Shower and beds
There was no microwave and the parking was horrible along with the construction and not a good view! The riverwalk view was false expectations!
August 2025
Shannon
Group Traveler
9.0
location to river walk
the front view of the old empty buildings
September 2025
Jocelyn
Couple
3.0
I enjoyed the location
Had a roach problem after moving three different times I still had an encounter with bugs. Only thing that was done was a move to a different location and a breakfast voucher when the breakfast was terrible.
September 2025
Tashara
Solo Traveler
10.0
Everything from the room service down to the amazing staffโค๏ธ
Nothing
September 2025
Philip
Couple
8.0
Location was great. We donโt do breakfast.
I was disappointed I had to pay for parking. I should be used to it but I figured it was going to be an added expense. We were misinformed where to park and paid $300 plus to get vehicle out of the parking garage.
September 2025
Hagans
Couple
10.0
Location and atmosphere
People
September 2025
Crystal
Family with young children
9.0
The Hotel was very clean and well-maintained. The staff was very friendly and helpful. The location was very convenient to the Riverwalk and restaurants. Will be happy to stay here again.
If anything, there was no microwave in the room, you had to go to lobby to use one. Also, no free breakfast would be nice to have a little complimentary breakfast instead of having to pay. But not that big of a deal since there are options nearby to grab.
October 2025
Singletary
Group Traveler
7.0
The location.
October 2025
Misty
Solo Traveler
10.0
Location is super for food, walking and site seeing. Staff is friendly and helpful!
Nothing to mention at all. Great place!
October 2025
Andy
Couple
9.0
Itโs was nice and clean, walking distance to the Riverwalk.
The roof top restaurant, was told children couldnโt come up I believe after 9 so we left. The next day we got there early without the children then was told only reservations were being seated. Their staff needs to do better at explaining how everything works at once not leave details on a day by day basis we traveled a long way to get there only to not experience the entire hotel cause of the staff.
October 2025
Marshall
Family with young children
7.0
Nice city view from the top
No microwave in the rooms
October 2025
Julio
Family with young children
5.0
Location and Andre from reception
The floors in the room and restroom were dirty. Visible brown stains in the restroom. Reception sent someone to clean, but the floors still felt dirty and sticky.
October 2025
Maria
Family with young children
10.0
This was my second time staying here. It's closed to everything in the Downtown area. I love the roof top bar as well. Staff are super friendly and helpful.
November 2025
Belen
Couple
8.0
Location, modern design, overall great room.
Everything was good.
November 2025
Peachlyn
Family with young children
10.0
This hotel is pretty and fancy I live here but book as a staycation every once in a while.
Pillows were uncomfortable for me they were to soft didn't provide support
November 2025
Twania
Couple
10.0
The city view
Everything was great
December 2025
Vicki
Couple
10.0
Great rooms and rooftop bar.
December 2025
Monique
Couple
7.0
The staff was pleasant, especially the lady who served breakfast. I didnโt catch her name but she chatted with my boyfriend and I. She was funny and friendly. Jose at the front desk was super helpful when my delivered food was spilling over. He also helped me with ice instead of making me go all over looking for a machine.
The shower took forever to warm up and then it was scolding hot! There was no happy medium between scolding hot or freezing cold. Also for the price, the room was a bit small.
December 2025
Bruce
Couple
8.0
Decent walking distance to things, clean, showers were nice.
Beds were too hard for both my wife and I. We looked at the breakfast and thought was to expensive for what was offered. Parking took a long time to get vehicle, but that could have been do to the road closed.
December 2025
Khushbu
Family with young children
3.0
Location was good and 5 mins walk to River walk.
Room size was pretty decent.
Roomโs and bathrooms were clean.
1. Elevators didnโt work.
2. I booked a river view room paying extra money and got a parking view room. Front desk said you will get a corner view of river after seeing his room maps while checking in. So he didnโt knew how to read the map. I called the front desk and they said sorry we donโt have any river view rooms at this property as we got surrounded by buildings everywhere and we canโt change your room as we are full.
January 2026
Danielle
Family with young children
7.0
I loved how everything was updated, classy, and clean.
The breakfast was too small for $19 a person.
January 2026
Tayrin
Solo Traveler
10.0
I didn't get to enjoy the breakfast, but they did have croissants and bananas for purchase and I grabbed those as they were conveniently located for sale by the front desk.
Nothing to complain about. Staff was helpful and very welcoming.
January 2026
Tania
Couple
6.0
I like the room decoration, it was modern and minimalist. The bed was comfortable, we ask for more pillows and they bring them to our room, we didn't have much contact with the personnel but at the check in the lady was kind.
Our room was supposed to have a city view, instead we have a construction crane right in front our window. The floor plan of the room was L-shaped, which was awkward, as the window overlooked the window of the adjacent roomโnot a pleasant view. The room was fine, although it could have been cleaner. The shower floor was broken in some parts, that made it look dirty.
January 2026
Aeriyl
Couple
2.0
no ac & poor bed quality
no ac & no parking or breakfast
January 2026
Carolina
Family with young children
5.0
Location and maybe the shower
Got out of the elevator and it smelled like marijuana. The tv wasnโt working and maintenance had to come up twice in an hour timeframe. I asked for a quiet room and I was put in the corner right above the restaurant and bar and it was extremely loud every night. Front desk told me they couldnโt move me to another room. There was no body soap for us to use and hair found in shower and toilet. Was told they were going to come to our room and never did. Yeah over all I was disappointed with my stay.
January 2026
Angie
Family with young children
10.0
We arrived early and asked if we could just leave our bags at the front desk or somewhere until check-in and there was actually a room ready that we were able to check in early. Staff was very friendly and the rooms were very clean.
We could hear some of the construction on the week days, but it didn't really bother us too much.
January 2026
K
Solo Traveler
10.0
The location it was close to everything
Free parking
February 2026
Karlyn
Solo Traveler
10.0
Quiet, clean, comfortable. Couldnโt ask for more.
March 2026
Carolyna
Solo Traveler
10.0
Great location, friendly and amazing staff. The whole entire hotel was clean. Our room 1803 was comfortable, clean and had an amazing view. Breakfast was good and and a big shout out to Ms. Sarai she was so attentive and went beyond with her service just amazing. The supervisor that checked us in on 04/04/2026 around 9/10p.m she went beyond expectations. Everything was great and will definitely come back. Also a big shout out to the room service lady she was so kind and friendly and also went beyond expectations and got me what I needed that morning around 11:30/12:00 on 04/05/2026 on the 18th floor.
Big shout out to Ms. Sarai breakfast service, the supervisor who checked us in and the room service lady thank you all for everything.
From the sisters Martha and Carolyna Sanchez
Check in on 04/4/2026- 04/06/2026
Room 1303- 13th floor
&
Room 1803 - 18th floor
The only bad thing is that for two nights we paid $225 for two nights and that was for three vehicles because my husband met us at the hotel. And I personally think that the parking should be free to the guest and or covered by the hotel.
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