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Comfort Inn By The Bay

2775 Van Ness Ave | San Francisco, CALIFORNIA 94109, US
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Comfort Inn By The Bay - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of San Francisco
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
Free Breakfast
24-Hour Front Desk
Air conditioning in public area
Free Wi-Fi
Air Conditioning

Comfort Inn By The Bay - San Francisco

This San Francisco hotel is located just a 5-minute walk from Lombard Street, the "Crookedest Street in the World", and less than a mile from Fisherman’s Wharf. Free Wi-Fi and a daily breakfast with hot waffles are included. Every room at Comfort Inn By the Bay Hotel San Francisco has coffee facilities and cable TV.

The rooms are furnished with dark wood furniture and a sitting area. A free newspaper is available weekdays at the hotel, along with free coffee in the lobby. The hotel also has a 24-hour front desk and tour information.

Chinatown is 1.3 miles from the hotel. San Francisco Comfort Inn By the Bay Hotel is 3 miles from the Golden Gate Bridge.

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Rooms Types
Standard King Room - Non-Smoking  room in Comfort Inn By The Bay
Standard King Room - Non-Smoking
1 extra-large double bed 27.87mΒ² Type: Double
Internet facilities Towels/Sheets (extra fee) Pay-per-view channels TV Shared bathroom Telephone Walk-in closet Sitting area Free toiletries Wake-up service/Alarm clock Kitchen Privacy curtain

Select dates to see prices

Standard Queen Room - Non - Smoking  room in Comfort Inn By The Bay
Room Details
Standard Queen Room - Non - Smoking
1 large double bed 27.87mΒ² Type: Double
Internet facilities Towels/Sheets (extra fee) Pay-per-view channels TV Shared bathroom Telephone Walk-in closet Sitting area Wake-up service/Alarm clock Kitchen Privacy curtain

Select dates to see prices

Queen Room - Upper Floor Non-Smoking room in Comfort Inn By The Bay
Room Details
Queen Room - Upper Floor Non-Smoking
1 large double bed 27.87mΒ² Type: Double
Internet facilities Towels/Sheets (extra fee) Pay-per-view channels TV Shared bathroom Telephone Walk-in closet Sitting area Wake-up service/Alarm clock Kitchen Privacy curtain

Select dates to see prices

Standard Twin Room - Non-Smoking room in Comfort Inn By The Bay
Room Details
Standard Twin Room - Non-Smoking
2 single beds 27.87mΒ² Type: Twin
Internet facilities Towels/Sheets (extra fee) Pay-per-view channels TV Telephone Walk-in closet Sitting area Wake-up service/Alarm clock Kitchen

Select dates to see prices

Guest Score and Reviews
7.7 /10

Good

1163 Reviews

Cleanliness
7.3
Facilities
8.2
Location
8.4
Service
8.2

Carlos

young couple

8.0

La ubicaciΓ³n fue la razΓ³n por la que lo reservΓ©.

January 2025

Cole

family with young children

7.0

Β‘UbicaciΓ³n! Segura, cΓ³moda y conveniente para las mejores partes de SF. Las habitaciones eran limpias y cΓ³modas. El desayuno fue bueno.

January 2025

Services & Facilities

Most popular facilities
Wheelchair accessible
Free Breakfast
24-Hour Front Desk
Air conditioning in public area
Free Wi-Fi
Air Conditioning
Hair dryer
On-site parking
shuttle service
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Food & Drinks
Free Breakfast
Vending Machine
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Air Conditioning In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Languages spoken
Filipino
Lao
English
Thai
Chinese [Mandarin]
Spanish
Media & Technology
Free Wi-Fi
Room Amenities
Cleaning Products Available
Safety Deposit Box
Air Conditioning
Hair Dryer
Coffee/tea Maker
Refrigerator
Ironing Amenities
Kitchenware
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Wake Up Call
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Designated Smoking Area
Transportation
Parking Available (charges May Apply)
Parking Available
Taxi Service
On-site Parking
Shuttle Service
Off-Site Parking
Car Rental Available
Health Services
First Aid Kit Available
Temperature Check For Guests And Staff
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: before 12:00

Front Desk Hours: 24/7

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Private parking is possible on site (reservation is not needed) and costs USD 35 per day.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. People no matter the age stay for US$30 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Property Surroundings

2775 Van Ness Ave | San Francisco, CALIFORNIA 94109, US

Comfort Inn By The Bay FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Food & Drinks
Free Breakfast
Vending Machine
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Air Conditioning In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Languages spoken
Filipino
Lao
English
Thai
Chinese [Mandarin]
Spanish
Media & Technology
Free Wi-Fi
Room Amenities
Cleaning Products Available
Safety Deposit Box
Air Conditioning
Hair Dryer
Coffee/tea Maker
Refrigerator
Ironing Amenities
Kitchenware
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Wake Up Call
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Designated Smoking Area
Transportation
Parking Available (charges May Apply)
Parking Available
Taxi Service
On-site Parking
Shuttle Service
Off-Site Parking
Car Rental Available
Health Services
First Aid Kit Available
Temperature Check For Guests And Staff
All Guest Score and Reviews
7.7 /10

Good

1163 Reviews

Cleanliness
7.3
Facilities
8.2
Location
8.4
Service
8.2

Carlos

young couple

8.0

La ubicaciΓ³n fue la razΓ³n por la que lo reservΓ©.

January 2025

Cole

family with young children

7.0

Β‘UbicaciΓ³n! Segura, cΓ³moda y conveniente para las mejores partes de SF. Las habitaciones eran limpias y cΓ³modas. El desayuno fue bueno.

January 2025

Sharon

young couple

10.0

Personal amable. HabitaciΓ³n limpia. Buen desayuno. Gran ubicaciΓ³n. Cama cΓ³moda.

January 2025

Graham

young couple

9.0

Es un buen motel econΓ³mico, limpio y cΓ³modo. Buena cama, ducha caliente, personal amable y desayuno aceptable.

January 2025

Joseph

young couple

3.0

Β‘El desayuno fue genial! La habitaciΓ³n estaba limpia.

January 2025

Daniele

family with young children

7.0

PosiciΓ³n, desayuno y vista de la habitaciΓ³n

January 2025

John

with friends

3.0

No mucho - caΓ³tico desde el principio.

January 2025

Kajol

young couple

8.0

UbicaciΓ³n limpia, segura y cΓ©ntrica.

January 2025

Susanna

family with young children

8.0

El personal fue increΓ­ble, (especialmente Lilly)

January 2025

Kelly

young couple

8.0

UbicaciΓ³n y tarifa

January 2025

Bryn

family with young children

6.0

Estuvo decente.

January 2025

Carol

group

8.0

El desayuno incluΓ­a huevos y tocino, waffles hechos a tu manera, fruta fresca, no solo cereales. La habitaciΓ³n (dos camas individuales) era pequeΓ±a pero cΓ³moda, muy limpia y tranquila. Convenientemente ubicada para tomar autobuses a cualquier lugar. Perfecta para dos amigos que viajan juntos. TambiΓ©n es un vecindario seguro.

January 2025

Teresa

young couple

8.0

UbicaciΓ³n conveniente, personal servicial

January 2025

Aaliyah

family with young children

10.0

La ubicaciΓ³n de esta propiedad es excelente. Era fΓ‘cil caminar hasta el muelle de los pescadores, y hay muchos restaurantes y tiendas cerca.

January 2025

Catherine

family with young children

8.0

La ubicaciΓ³n era excelente para nuestros planes. Las camas eran muy cΓ³modas, y los waffles frescos estaban deliciosos.

January 2025

Rosa

young couple

7.0

Β‘La zona era excelente, disfrutΓ© tener estacionamiento en el lugar! La habitaciΓ³n era cΓ³moda y limpia.

January 2025

Mahealani

family with young children

8.0

Desayuno y ubicaciΓ³n

January 2025

Seema

family with young children

8.0

Personal amable y servicial. Gran ubicaciΓ³n y segura. Vista del puente Golden Gate desde la habitaciΓ³n.

January 2025

JosΓ©

family with young children

7.0

Buen desayuno y buena ubicaciΓ³n.

January 2025

Aitana

group

8.0

Incluye desayuno y tiene grandes vistas del Golden Gate. El personal es agradable y amable.

January 2025

Paolo

young couple

10.0

Β‘La ubicaciΓ³n era excelente! En general, fue cΓ³modo y ofrecen estacionamiento en el lugar con una puerta para mayor seguridad.

January 2025

Flavio

young couple

7.0

Gran ubicaciΓ³n

January 2025

Nathan

solo traveller

10.0

Personal muy amable y servicial. Buena ubicaciΓ³n, me sentΓ­ muy seguro. El desayuno incluido es un gran bono. IncreΓ­ble relaciΓ³n calidad-precio. TenΓ­a una gran vista del puente desde mi habitaciΓ³n.

January 2025

Jacques

family with young children

6.0

Disponibilidad de habitaciones con camas gemelas y estacionamiento en la propiedad.

January 2025

Claire

solo traveller

8.0

Estuve luchando por encontrar un hotel en un Γ‘rea donde me sintiera segura en San Francisco siendo mujer soltera, pero la ubicaciΓ³n de este hotel era realmente buena y comparada con algunas de las otras Γ‘reas de la ciudad, me sentΓ­ bastante segura. PodΓ­a caminar hasta el Pier 39 en aproximadamente media hora y fue un agradable paseo junto al puerto. El hotel en sΓ­ estaba bien, en realidad no terminΓ© desayunando, asΓ­ que no puedo comentar sobre eso, pero las camas eran muy cΓ³modas y estaba tranquilo en una habitaciΓ³n en un piso alto, ademΓ‘s tuve la suerte de tener una vista del puente Golden Gate, lo cual fue genial. Pude tomar un autobΓΊs desde el centro de la ciudad fΓ‘cilmente hasta el hotel para ir y venir del aeropuerto en tren.

January 2025

Harrishana

family with young children

8.0

La ubicaciΓ³n es increΓ­ble y el personal fue muy acogedor.

January 2025

Carola

young couple

3.0

Solo el personal

January 2025

Johanna

young couple

10.0

Sin duda, la ubicaciΓ³n es inmejorable. No necesitΓ‘bamos alquilar un coche, porque todo estaba cerca y podΓ­amos caminar. El vecindario es muy bonito, tranquilo, me sentΓ­ muy seguro. ΒΏQuΓ© hay cerca? Β‘TODO! Sin embargo, si necesitas el autobΓΊs, la estaciΓ³n estΓ‘ a un par de calles. Estaba tan cansado y me hicieron el check-in temprano sin ningΓΊn cargo. El desayuno es bueno. QuizΓ‘s le falte un poco mΓ‘s de fruta, pero por el precio es excelente en SF. La habitaciΓ³n era agradable. Una bonita vista, muy encantadora, justo lo que estaba buscando.

January 2025

Victoria

review category business travellers

9.0

Gran vista y buen desayuno.

January 2025

Sameen

young couple

6.0

La propiedad estaba limpia y la atracciΓ³n estaba cerca. Las camas eran cΓ³modas, nuestra habitaciΓ³n era espaciosa, pero el internet estuvo fuera de servicio durante los 3 dΓ­as de nuestra estancia y los ascensores no funcionaban correctamente. Tuvimos que usar las escaleras un par de veces y algunas personas quedaron atrapadas en los ascensores. El desayuno fue delicioso, fresco y lo disfrutamos.

January 2025

Nadia

with friends

10.0

Gran ubicaciΓ³n, acogedor y limpio, personal muy amable, garaje subterrΓ‘neo con acceso controlado, cama y almohadas muy cΓ³modas.

January 2025

Juan

family with young children

7.0

Me encantΓ³ la ubicaciΓ³n de este hotel, estΓ‘ a poca distancia a pie del muelle y de todos los restaurantes, lo cual es increΓ­ble. El desayuno fue genial, simple y fΓ‘cil, especialmente con un niΓ±o.

January 2025

Shirley

solo traveller

10.0

La ubicaciΓ³n era fantΓ‘stica para explorar. A 16 minutos a pie del muelle de los pescadores. El desayuno fue esplΓ©ndido, con muchas opciones y abundante comida. El personal fue amable y acogedor.

January 2025

Jessica

family with young children

10.0

Excelente servicio al cliente, muy limpio y con una gran ubicaciΓ³n.

January 2025

Selin

family with young children

7.0

Buena y segura ubicaciΓ³n. A poca distancia del muelle y Lombard. FΓ‘cil aparcamiento. HabitaciΓ³n lo suficientemente grande. Personal cΓ‘lido y acogedor. Vista del Golden Gate. Camas y almohadas cΓ³modas.

January 2025

Eric

solo traveller

8.0

Vista del Puente Golden Gate

January 2025

Rama

family with young children

10.0

Mi familia se quedΓ³ aquΓ­ durante 3 dΓ­as. Nos divertimos mucho. A mis hijos les encantΓ³ la hora del desayuno. El personal y la gente de recepciΓ³n son muy amables y serviciales.

January 2025

Michael

young couple

9.0

Buen desayuno y la ubicaciΓ³n era buena.

January 2025

Kristie

family with young children

8.0

La ubicaciΓ³n del hotel era excelente, el personal era amable y servicial. El desayuno era simple pero satisfacΓ­a nuestras necesidades.

January 2025

Audemar

group

10.0

Excelente tamaΓ±o de la habitaciΓ³n, el desayuno fue muy bueno, delicioso y perfecto para comenzar el dΓ­a. La ubicaciΓ³n era excelente, pudimos caminar cerca de la bahΓ­a y el personal fue muy servicial y educado.

January 2025

Audemar

group

10.0

Excellent size of room, breakfast was very good, delicious and felling to start the day. Location was excellent we can walk near the bay and staff very helpful and polite.

February 2024

Kristie

family with young children

8.0

Hotel location was excellent, staff were friendly and accommodating. Breakfast was simple but served our needs.

February 2024

Michael

young couple

9.0

good breakfast and location was good.

February 2024

Rama

family with young children

10.0

My family stayed here for 3 days. We had a great time. My kids enjoyed the breakfast time. The staff and the reception people are so friendly and helpful.

none

February 2024

Eric

solo traveller

8.0

View of Golden Gate Bridge

Rooms are getting dated. Other hotels in the area have renovated rooms

February 2024

Selin

family with young children

7.0

Good and safe location Walkable to Wharf and Lombard Easy parking Room big enough Warm and welcoming staff. View of Golden Gate Comfortable beds and pillows

Worst breakfast Pancake muffin jam butter yogurt thats it. I couldnt imagine pancake could ever be so tasteless. sorry... Old furniture, carpets. Dirty windows, hard to see outside Tasteless coffee in the room Paper cups Coffee machine almost in the bathroom Extremely small bathroom.

February 2024

Jessica

family with young children

10.0

Great customer service very clean and great location

February 2024

Shirley

solo traveller

10.0

Location was terrific for exploring. 16 minute walk to Fisherman’s Wharf. Breakfast was splendid-lots of choice and plenty of food! Staff were friendly and welcoming.

Nothing

February 2024

Juan

family with young children

7.0

I loved the location of this hotel, it's walking distance to the wharf and all the restaurants which is amazing. Breakfast was a great, simple and easy especially with a kid.

Wouldn't say I didn't like it but will say parking was tight, very small underground parking. We had a compact suv and it was tight.

February 2024

Nadia

with friends

10.0

Great location, cozy and clean, very friendly staff, underground gated garage, very comfortable bed and pillows.

The rooms are a little bit old school and need refreshing and there was no fridge in tne room, but they were comfortable. Coffee at breakfast was terrible.

February 2024

Sameen

young couple

6.0

Property was clean & attraction was near by. Beds were comfortable, our room was spacious but the internet was down the whole 3 days of our stay and elevators were not working properly. We had to take stairs couple of times and few people got stuck in elevators. Breakfast was delicious, fresh and we enjoyed it.

Facilities like internet was not working the whole time of my stay which caused me great inconvenience had to attend online meetings. Elevators are old and slow, one elevator was not working properly and had people stuck for 20min

February 2024

Victoria

review category business travellers

9.0

Great view and nice breakfast

A bit old

February 2024

Johanna

young couple

10.0

Without any doubt, the location, It's unbeatable. We didn't need to rent a car, because everything was close and we could walk. The neighborhood is very nice, quiet, I felt very safe. What's close to? EVERYTHING! However if you need Bus the station is a couple of blocks. I was so tired and they did me early check in without any fee. The breakfast is good. Maybe its missing some more fruit, but for the price is excellent in SF. The Room was nice. A Nice view, very charming, just what I was looking for.

The elevator was broken exactly in the moment I arrived, then I had to get to the 6th floor with my bags through the stairs. And the wifi was very intermitent. I had to use my data 50% of the time:(

February 2024

Carola

young couple

3.0

Only the staff

The breakfast was absolutely lousy Everything was very old and run down The room smelled bad and nothing could change that

March 2024

Harrishana

family with young children

8.0

The location is amazing and the staff was very hospitable.

I didn’t like that the elevators didn’t go to the lower level of parking. I had to carry a stroller and babies up a flight of stairs to the elevator.

March 2024

Claire

solo traveller

8.0

Was struggling to find a hotel in an area where I would feel safe in San Francisco being a single female but the location of this hotel was really good and compared to some of the other areas in the city I felt pretty safe. I could walk down to Pier 39 in about half and hour and it was a pleasant walk down along the water front, the hotel itself was good, I didn't actually end of having the breakfast so can't comment on that but the beds were really comfy and it was quiet on a high floor room and I was lucky enough to get a view of the golden gate bridge which was great. Was able to get a bus from the city centre easily up to the hotel in order to get to and from the airport on the train.

March 2024

Jacques

family with young children

6.0

Availability of twin bed rooms and parking at the property

The breakfast was easily the worst I have ever had.

March 2024

Nathan

solo traveller

10.0

Very friendly and accommodating staff. Good location, felt very safe. The included breakfast is a great bonus. Amazing value for money. Had a great view of the bridge from my room

March 2024

Flavio

young couple

7.0

Great Location

One elevator did not work, we were 11th floor so it was a long waiting time on peak hours. The room was not clean up at our total stay

March 2024

Paolo

young couple

10.0

Location was great! It was comfortable overall, and they offer on-site parking with a gate for security.

March 2024

Aitana

group

8.0

It includes breakfast and it has great views of the Golden Gate. Staff is nice and friendly.

The parking is not included in the room price

March 2024

JosΓ©

family with young children

7.0

Good breakfast and nice location.

The elevators kept breaking down and it was difficult getting from bedroom to lobby.

March 2024

Seema

family with young children

8.0

Friendly and accommodating staff. Great and safe location. View of golden gate from the room.

Average breakfast. Long waiting times for the elevator (during breakfast time)

March 2024

Mahealani

family with young children

8.0

Breakfast and location

Only 1 elevator was working and we had to pay for parking

March 2024

Rosa

young couple

7.0

The area was great, enjoyed having parking on site! The room was comfortable and clean.

The property only had one working elevator, we checked in at night and it was easy but during the mornings and afternoon it was completely backed up. Took us 15 minutes at one point to get to the lobby.

March 2024

Catherine

family with young children

8.0

Location was excellent for our plans. Beds were very comfortable, fresh waffles were great.

Only one lift working which took ages to because so many using it.

April 2024

Aaliyah

family with young children

10.0

The location of this property is excellent. It was easy to walk to Fishermans wharf, and plenty of restaurants and shops nearby.

The only thing I disliked was the long line at breakfast for waffles. 1 feel like if we would’ve had at least one more waffle maker, it would have made the lines go by quicker

April 2024

Teresa

young couple

8.0

Convenient location, helpful staff

Only one elevator

April 2024

Carol

group

8.0

Breakfast included eggs and bacon, make-your-own waffles, fresh fruit, not just cereal. The room (two twin beds) was small but comfortable, very clean, quiet. Conveniently located to catch buses to anywhere. Perfect for two friends travelling together. Safe neighborhood, too.

April 2024

Bryn

family with young children

6.0

It was decent

Elevator broken. Long wait.

April 2024

Kelly

young couple

8.0

Location and rate

One elevator and carpet in rooms.

April 2024

Susanna

family with young children

8.0

The staff was amazing, (Ed-especially Lilly)

The first night we had no hot water and couldn’t shower

April 2024

Kajol

young couple

8.0

Clean, safe, central location

No mini fridge in room or amenities, uncomfortable pillows

April 2024

John

with friends

3.0

Not a lot - shambolic from the outset

See above

April 2024

Daniele

family with young children

7.0

Position, breakfast, and room view

Room cleanliness, slow wifi and no laundry service

April 2024

Joseph

young couple

3.0

The breakfast was great! Room was clean.

When checking in we felt like we were disturbing the desk clerk. She was not welcoming at all. Surprise fee for parking. $30 a day. No elevator from the underground parking. Had to use the stairs. Our room had no hot water. Lukewarm at best. No refrigerator in the room either. Would not recommend this hotel.

April 2024

Graham

young couple

9.0

Is a good budget motel, clean and comfortable. Good bed, hot shower, friendly staff and o.k. breakfast.

Was mostly o.k. but only one elevator working which means a fairly long wait at morning peak. Other wise no complaints at all.

April 2024

Sharon

young couple

10.0

Friendly staff. Clean room. Good breakfast. Great location. Comfortable bed.

April 2024

Cole

family with young children

7.0

Location! Safe, comfortable and handy to the best bits of SF. The rooms were clean and comfortable. Breakfast was good.

The rooms, although clean, were kinda dated - especially the bathrooms.

April 2024

Carlos

young couple

8.0

The location was the reason I booked it

The elevator was a little slow and only one working

April 2024

Cobbold

family with young children

8.0

Great location! Simple and easy to find your way around San Francisco. Strongly recommended that you want a day bus pass $5 to find the hotpots. You will begin your day with waffles and comfort at the hotel...

May 2024

Anum

solo traveller

9.0

Location, helpful staff

N/A

May 2024

Ehrlich

review category business travellers

3.0

Good location for driving about the city, walking distance to fisherman’s wharf and Russian hill for dinners.

The bed was a trampoline The 2nd lift never worked so you waited 15 minutes for a lift and often it was packed and you let it go to wait another 15 minutes

May 2024

Donald

young couple

4.0

Breakfast was decent

Room was small, no refrigerator or microwave, one elevator was broken and the other was small and slow.

May 2024

Sarah

solo traveller

9.0

The location was excellent for Fisherman's Wharf, Lombard St etc. The room was dated but comfortable. The free breakfast was basic but just what was needed. The staff were run off their feet but super pleasant to deal with.

The first night my sheets had dried blood stained on them. It was expensive and super busy so no late check-out available which sicked for my 1AM flight. One elevator wasn't working which made the queues pretty big at certain times of day.

May 2024

Neyda

family with young children

9.0

The location, service and food

Just one elevator

May 2024

Tammy

young couple

6.0

Location was good and it was clean.

Staff was ok but not really friendly. Only one elevator was working for our entire stay. One time we got back to the hotel for the night and a group had checked in. It took almost an hour to get up to our room.

May 2024

Maryann

group

7.0

Location was great. Breakfast was good, not a lot of variety, but a good waffle and eggs and sausage meal. The beds were comfortable and the view was amazing!!

Only one working elevator and it took forever to come up to the 9th floor. The shampoo and conditioner were empty, thankfully I brought some. The parking garage is tight - don’t bring a truck or SUV

May 2024

Aparna

family with young children

2.0

Only the location

Very poor customer service. The guy assigned the wrong room, charged the wrong amount. Was rude and sarcastic. Didn't care that we had a child along who was tired and hungry. Only one elevator works and during breakfast fast time you have to wait long to get in. The room keeping is supposed to be only once in 3 days, but since they were short stuff, even that didn't happen. Overall very bad experience.. No microwave in the room.

May 2024

Maria

family with young children

10.0

Location is perfect, closer to all the places that i had in mind to visit and stay around. Room: very comfortable, clean. Maybe a suggestion will be to do an upgrade and have A/C in all rooms. Breakfast was average. Really basic.

the Wifi didn't work well.

May 2024

Sandra

family with young children

8.0

The staff was so friendly and helpful.

The wait for the elevator was sometimes long, but not a big issue. It was understandable as they were working to update one elevator.

May 2024

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