Featuring a rooftop lounge with panoramic Porto and Douro River views, 5-star Porto Palacio has a luxurious spa with massage rooms, fitness center and an indoor pool. The Casa da Musica is 8 minutes’ walk away. Decorated in a modern style, the spacious rooms have a 45” flat-screen TV with cable channels and mini-bar.
All rooms feature free WiFi access. Located on Avenida da Boavista, Porto Palácio Hotel by The Editory is a 7-minute walk from Estádio do Bessa. Casa da Música and Francos metro stations are both less than a 15-minute walk from the hotel.
The city center is around 15 minutes’ drive away. Porto International Airport is 8.3 mi from the hotel.
License Number(s): 1168.
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8.5/10
V. good
765 Reviews
The size of the room was very nice
Show All Reviews
Good to know
Check-in
from 15:00
Check-out
until 15:00
Pets Policy
Pets are not allowed
Getting around
Train Stations
Casa da Musica's Metro Station1.0 km
Estacao da Boa Vista1.2 km
Rooms Types
Room Details
Executive Double Room
1 Queen bed
29m²
Type: Double
Internet facilities
Shower
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Spa tub
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Heating
Satellite channels
Towels/Sheets (extra fee)
Private pool
Oven
Toaster
Bidet
Game console - PS3
Lake view
Additional bathroom
Terrace
Adapted bath
Roll-in shower
Infinity Pool
Heated pool
Shallow end
Bottle of water
Game console - Wii U
Game console - PS4
Childrens' cribs
Conditioner
Body soap
Shower cap
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Select dates to see prices
Executive Double Room
1 Queen bed
29m²
Has window
Type: Double
Room all facilities
Internet facilities
Shower
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Spa tub
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Heating
Satellite channels
Towels/Sheets (extra fee)
Private pool
Oven
Toaster
Bidet
Game console - PS3
Lake view
Additional bathroom
Terrace
Adapted bath
Roll-in shower
Infinity Pool
Heated pool
Shallow end
Bottle of water
Game console - Wii U
Game console - PS4
Childrens' cribs
Conditioner
Body soap
Shower cap
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Room Description:
This spacious room comes with a work desk and a 45” LCD TV with cable channels. private bathroom and towel racks.
Guests enjoy a 10% Discount in the Hotel Restaurants and Bar, with key pass presentation.
Room Details
Deluxe Double Room
1 King bed
29m²
Type: Double
Internet facilities
Shower
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Spa tub
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Heating
Satellite channels
Towels/Sheets (extra fee)
Private pool
Toaster
Bidet
Game console - PS3
Lake view
Additional bathroom
Terrace
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Shallow end
Bottle of water
Body soap
Streaming service (like Netflix)
Fire extinguisher
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Select dates to see prices
Deluxe Double Room
1 King bed
29m²
Has window
Type: Double
Room all facilities
Internet facilities
Shower
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Spa tub
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Heating
Satellite channels
Towels/Sheets (extra fee)
Private pool
Toaster
Bidet
Game console - PS3
Lake view
Additional bathroom
Terrace
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Shallow end
Bottle of water
Body soap
Streaming service (like Netflix)
Fire extinguisher
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Room Description:
This spacious room comes with a work desk and a 45” LCD TV with cable channels. private bathroom, towel racks and amenities. Rooms located in upper floors enjoy free WiFi and night parking (from 19:00 to 09:00). Guests enjoy a 10% Discount in the Hotel Restaurants and Bar, with key pass presentation. Access to ACQUASENSATIONS (over 16 years old).
Room Details
Executive Suite
1 Queen bed,1 Sofa bed
50m²
Type: Suite
Internet facilities
Shower
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Spa tub
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Heating
Satellite channels
Towels/Sheets (extra fee)
Private pool
Wardrobe or closet
Toaster
Bidet
iPad
Game console - PS3
Lake view
Additional bathroom
Terrace
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Shallow end
Bottle of water
Body soap
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Select dates to see prices
Executive Suite
1 Queen bed,1 Sofa bed
50m²
Has window
Type: Suite
Room all facilities
Internet facilities
Shower
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Spa tub
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Heating
Satellite channels
Towels/Sheets (extra fee)
Private pool
Wardrobe or closet
Toaster
Bidet
iPad
Game console - PS3
Lake view
Additional bathroom
Terrace
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Shallow end
Bottle of water
Body soap
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Room Description:
This modern and spacious suite has a work desk and a 45” LCD TV with cable channels, private bathroom, towel racks and amenities. Two children may share the living room's sofa bed. Guests enjoy a 10% Discount in the Hotel Restaurants and Bar, with key pass presentation. Free WiFi and night parking (from 19:00 to 09:00) are also available. Access to ACQUASENSATIONS (over 16 years old).
Room Details
Deluxe Suite
1 Queen bed
50m²
Type: Suite
Internet facilities
Shower
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Spa tub
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Heating
Satellite channels
Towels/Sheets (extra fee)
Private pool
Toaster
Bidet
iPad
Game console - Xbox 360
Game console - PS3
Lake view
Additional bathroom
Terrace
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Shallow end
Bottle of water
Body soap
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Select dates to see prices
Deluxe Suite
1 Queen bed
50m²
Has window
Type: Suite
Room all facilities
Internet facilities
Shower
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Spa tub
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Heating
Satellite channels
Towels/Sheets (extra fee)
Private pool
Toaster
Bidet
iPad
Game console - Xbox 360
Game console - PS3
Lake view
Additional bathroom
Terrace
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Shallow end
Bottle of water
Body soap
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Room Description:
The Deluxe Suite is located on the upper floors and boasts panoramic views over the city. It features a queen size bed, a separate living room and a 45” LCD TV with cable channels. There is a private bathroom with a separate toilet area and towel racks. Guests enjoy a 10% Discount in the Hotel Restaurants and Bar, with key pass presentation. Free WiFi and night parking (from 19:00 to 09:00) are also available. Access to ACQUASENSATIONS (over 16 years old).
Guest Score and Reviews
8.5/10
V. good
765 Reviews
Cleanliness
8.4
Facilities
8.5
Location
8.7
Service
8.6
Ekakitie
Family with young children
7.0
The size of the room was very nice
The wigi was not strong enough
December 2024
Sebastian
Business Traveler
7.0
Great Breakfast selection + gym and spa
Could've been a lot more cleaner for 5 stars
December 2024
Services & Facilities
Most popular facilities
Wheelchair accessible
24-Hour Front Desk
Free Wi-Fi
Room Service
Air Conditioning
Family Rooms
Swimming Pool
On-site parking
Business Center
More Amenities
Accessibility
Visual Aids Braille/Tactile Signs
Facilities For Disabled Guests Available
Accessible Toilet
Audible Alarm
Wheelchair Accessible
Lower Bathroom Sinks Available
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
Wine/champagne
Fruits
General
24-Hour Front Desk
Elevator
Non-smoking Property
Electronic Room Key
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Professional Cleaning Services
Kid Friendly
Kid-friendly Dining
Media & Technology
Free Wi-Fi
Room Amenities
Room Service
Safety Deposit Box
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Emergency Cord In Bathroom
Ironing Amenities
Family Rooms
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Concierge Services
Massage Services
Designated Smoking Area
Invoices
Spa Services
Laundry Services
Tour Services
Swimming & Soaking
Swimming Pool
Indoor Pool
Spa/sauna
Transportation
Parking Available (charges May Apply)
Indoor Parking (charges May Apply)
On-site Parking
Electric Vehicle Charging Station
Health Services
First Aid Kit Available
Business facilities
Business Center
Meeting/Banquet Facilities
Fax/photocopying
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 15:00
Check-out:before 12:00
Front Desk Hours: 24/7
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not possible) and costs EUR 20 per day.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Check-in begins at 15:00 and check-out can be done until 12:00.
Interesting place to explore in close proximity to the Hotel are Bessa Football Stadium, Botanic Garden, Boavista Roundabout, Shopping Porto City, Fundacao Serralves Museu de Arte Contemporanea, Arrabida Bridge, Tram Museum, Solar Vinho do Porto, Almeida Garrett Library, Noites Ritual and others.
The Hotel offers On-site parking.
Yes, hotel offers Business Center, Meeting/Banquet Facilities, Fax/photocopying.
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Professional Cleaning Services
Kid Friendly
Kid-friendly Dining
Media & Technology
Free Wi-Fi
Room Amenities
Room Service
Safety Deposit Box
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Emergency Cord In Bathroom
Ironing Amenities
Family Rooms
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Concierge Services
Massage Services
Designated Smoking Area
Invoices
Spa Services
Laundry Services
Tour Services
Swimming & Soaking
Swimming Pool
Indoor Pool
Spa/sauna
Transportation
Parking Available (charges May Apply)
Indoor Parking (charges May Apply)
On-site Parking
Electric Vehicle Charging Station
Health Services
First Aid Kit Available
Business facilities
Business Center
Meeting/Banquet Facilities
Fax/photocopying
All Guest Score and Reviews
8.5/10
V. good
765 Reviews
Cleanliness
8.4
Facilities
8.5
Location
8.7
Service
8.6
Ekakitie
Family with young children
7.0
The size of the room was very nice
The wigi was not strong enough
December 2024
Sebastian
Business Traveler
7.0
Great Breakfast selection + gym and spa
Could've been a lot more cleaner for 5 stars
December 2024
Dmitrii
Couple
9.0
Filling solid breakfasts
Possibility to open a window in the room
Very attentive staff
Nice rooftop bar with a view and a welcome drink
Nothing to complain
January 2025
Lawrence
Couple
10.0
The room, the breakfast, the rooftop, the staff all wonderful
January 2025
Hoymann
Family with young children
9.0
Absolutely pampered
Only powder coffee in room.. a pod machine would have been nicer.. and the upstairs terrace didn't open until 12pm
January 2025
arina
Couple
10.0
Fantastic view from bar, very helpful staff, very good location
January 2025
Mario P.
Group Traveler
8.0
With the exception to a female receptionist at check-out, all the staff was very friendly and efficient, in particular the car valet drivers.
Breakfast is always nice.
The location is excellent, hence this was my third stay at this hotel.
The Spa is still not fully functional as some of the showers don't work and the same applies to the lower temperature steamroom. We had to pay an additional charge to access the Spa, hence we were expecting to enjoy all the facilities available.
The female receptionist who was working when we checked-out was boarderline unpleasant and unhelpful.
January 2025
Nathan
Couple
8.0
Very good standard hotel..indoor pool and gym was a bonus
Air conditioning didn't seem to get the room very warm
February 2025
Karim
Business Traveler
10.0
Le staff very good
February 2025
Douglas
Family with young children
10.0
My stay was very comfortable, and the room was excellent.
Nothing
February 2025
Chris
Business Traveler
8.0
Hotel was spotless and staff were very attentive and happy to help. Food was nice. Breakfast was buffet style and plenty of it.
The pool area was extremely slippy
February 2025
Stephen
Couple
6.0
The rooftop bar is beautiful - lovely views and drinks.
Staff very prompt and friendly - checkin was smooth. The drink voucher was a nice touch.
Common areas were will kept and very comfortable.
The hotel facilities are beginning to show their age.
No doubt this hotel was once a 5 star but in modern times it is more like a 4 star.
Small things like stains on the carpet and walls in our room, the pool facilities are quite dated for what you’d expect from a 5 star.
Plugs beside the bed are very awkward to get to - shower water pressure was very low.
Pillows are super soft and the mattress quite hard.
February 2025
Gwennl13210
Business Traveler
9.0
The staff is very kind!
February 2025
Park
Group Traveler
9.0
We stayed in one of the suites for our family of 4 - nice spacious room with two large full bathrooms. The rooms were clean and great for our stay. We enjoyed breakfast every morning - plentiful spread with a good variety of warm and cold foods. We enjoyed using the pool facilities.
The staff was very professional and friendly. My friend left his mobile phone in the Uber and the genuine concern that the staff had in their attempts to help facilitate the return of the phone was fantastic. Anytime we had a question or left and returned the hotel, the staff were always there to greet us with a warm smile.
The pool/gym/spa facilities are not the hotel's own establishments. As such, the children's pool area (which looked great for our young children) were not availble to use as there were children's swim classes during our pool time.
February 2025
Matej
Couple
10.0
Staff was superfriendly, rooftop bar with its views was excellent. Nice restaurants in nearby areas and close (by taxi) to everywhere. Rooms were big enough with nice views.
March 2025
Milad
Business Traveler
9.0
The room and hotel were very clean, and the staff was helpful. There was a great breakfast, a very good restaurant, and wonderful waiting service. The view from the upper floors is superb, and overall, the hotel is fantastic.
1- The swimming pool. I think for a 5-star hotel a bigger swimming pool with more facilities should be provided. I was not sure if the entry to the gym is also included, but after checking the GYM, I also did not like the facilities there.
2- Room service is too expensive. I was charged 12 euros for a coffee. There was a charge of 7 euros for any inquiry to room service. Ordering a coffee outside the hotel and bringing it to the room costs less than 12 euros.
3- The location was very good, but far from the city center and far from the beaches. The closest metro station is 10 minutes away by walking, but the UBER service in Porto is cheap and easy, so not a big deal.
March 2025
Ky
Family with young children
6.0
Breakfast was good
The free spa was a bit uninviting. It looked old. While the payable spa was no one there to welcome you.
March 2025
Charlotte
Group Traveler
9.0
Really classy, friendly and nice facilities.
Pretty happy with most of it
March 2025
Ausra
Couple
8.0
The staff very helpful, nice and ready to help
The room was ok
As it 5 star hotel sleepers should be packed
And should be two bottles of water if more than one person
Pretty poor cleaning service
Carpets with stains
Coffee synthetic
April 2025
Jorge
Couple
5.0
Not a 5 star property. Carpet stinks on the 3rd floor, floor has stains.
April 2025
Ebuka
Couple
8.0
Enjoyed my stay
April 2025
Carl
Business Traveler
10.0
Breakfast lived up to expectations
Nothing
April 2025
Radu
Couple
9.0
We recently stayed at Porto Palacio and had a fantastic experience. The hotel is located in a prime area, making it easy to explore the city. The room was spacious, clean. The bed was very comfortable.
The staff were exceptionally friendly and helpful, always ready to assist with any requests. The breakfast buffet offered a wide variety of delicious options.
Overall, I highly recommend Porto Palacio to anyone visiting Porto. It offers excellent value for money and a memorable stay.
April 2025
Seamus
Couple
10.0
Lovely hotel, staff excellent, breakfast excellent, super clean and comfortable rooms
it is a bit of a distance from the centre of porto
April 2025
Naomi
Couple
9.0
Breakfast was excellent with plenty of choice. Staff were professional. The room was a very good size. Not central but fairly good transport links, and some nice restaurants nearby.
However, we found the room too warm as the air conditioning wasn't very effective, and we were unable to open the window.
April 2025
Anonymous
Couple
6.0
Location and quietness and spa/swimming pool
Old and not very clean. My bed sheet had stain on it. It's not at the city center location and we still have to pay parking.
April 2025
Ian
Business Traveler
9.0
Breakfast is awesome
April 2025
Gill
Family with young children
3.0
The room
We stayed in the exclusive suite with our 4year old
After 4 requests for a fold out bed in finally came as I had to repeatedly go to reception and eventually ask to speak to the manager
The kids pool , was booked for private classes from 4-8pm . No mention of this on website , no mention that it is booked privately at all
Furthermore you have to buy , yes that’s right buy swimming hats , not from the spa or where the swimming pool is located but back at reception
We wouldn’t have booked if we knew the kids pool wasn’t available and the biggest suite in the hotel can’t cater for a family of 3 !!
Having complained about all this , we were offered 3 cooked breakfasts that would be brought to our room at 6:30am as we had to check out at 7am for a flight
We didn’t get cooked breakfast, we got cereals and pasties
Staff in the swimming pool and spa facilities are RUDE and unhelpful - this isn’t the service of a 5 star hotel , actually I wouldn’t even consider this a 4 star
We stayed in the Editory in central Porto all week prior to this , the service and staff were extremely helpful . But I will not ever stay in any of there hotels again due to this experience at Palaico.
Regret spending €1500 in there establishment and would expect some form of compensation
April 2025
Rajandra
Couple
8.0
The staff were all very friendly and helpful. Location was good as had good transport links nearby as well. Restaurant was quite expensive so did not try as lots of choices of restaurants nearby. Drinks were also a little expensive as well.
April 2025
Payal
Family with young children
7.0
Spacious rooms, great for families
Location- not in the centre
April 2025
Robert
Couple
7.0
Good location , easy transport links close by.
Bed , pillows were uncomfortable and the hot breakfast was always cold !
April 2025
Fortunate
Solo Traveler
10.0
Staff extremely friendly and helpful
Can't complain keep up the good work
April 2025
PATRICE
Group Traveler
10.0
Nice rooms, great amenities, lovely hotel
April 2025
Seward
Family with young children
6.0
Lovely 19th floor/ restaurant/ lobby bar
Location away from busy tourist region but close enough to walk if you like hills.
Staff helpful and friendly
The room was unclean… stained carpet, kinda smelly, broken bathroom door, lamps broken, using TV was difficult… to get Netflix etc. closed pool and spa early on weekends!
April 2025
Gabor
Group Traveler
9.0
It is a nice hotel with good facilities. The roof top is very nice. The room was quite big with two bathrooms. The breakfast was very generous. The staff was very nice and helpfull.
April 2025
HN
Solo Traveler
8.0
Friendly staff, big and comfy room, not a noisy neighborhood close to the centre, VERY nice views.
I will come back
The shower and toilet floor and the carpet in the room were not very clean. One can expect from a very nice 5 star hotel, cleaner floors and carpet.
April 2025
Victoria
Couple
8.0
Roof bar restaurant
One member of staff in rooftop bar area was not accommodating
May 2025
Allysa
Group Traveler
10.0
Everything, it was top tier
I can’t say because I loved everything
May 2025
Naz
Family with young children
3.0
The property location is good just this part is ok
The cleaners are so rude they made mistakes and put my PJ in laundry basket in my last day but still no response about their mistake and they behavior are worse than every where zero customer service
May 2025
Viktoriia A.
Couple
6.0
Design and view
We were there 2 nights, and we couldn't book a restaurant. It was always busy, and we were told to book in advance. But i don't know when as we didn't know a month in advance that we were gonna come there. The same goes for the spa. Called them a few times and messaged them, nobody answered. When we came down wonen was on personal phone call and said that she had seen our message and they didn't have space because they had just one specialist (i mean, she could bother to answer on the message as she read it).
Then I came to the gym to do pillates and before I saw a special room with equipment and was happy and excited. But the woman at reception said I can't go as it's just for classes and personal trainers. I said there is no one now. Maybe I can use it as all the equipment was there, she said no, it's the rule. I had to be under the stairs on a passing way to get a place. I mean, overall, 2 days of not great experience. Besides the reception guy who checked us in, everyone was rude and not caring enough to try to help. We didn't feel welcome, won't recommend it, and don't want to come back.
May 2025
Colleen F.
Solo Traveler
10.0
Stunning decor. Excellent service, great food at breakfast, in the bar, and a gourmet restaurant on the rooftop.
May 2025
Alexander
Solo Traveler
8.0
Service, comfortable rooms
Lunch staff seemed quite lost
June 2025
Kathleen
Solo Traveler
2.0
I had four rooms first filthy dirty carpet second room no air conditioning third room electric didn’t work fourth room was a nice upgraded suite but the electric didn’t work either and it took them 45 minutes to get it working. Four hours of trauma upon checking in after coming from the United States.
They should check the rooms before they issue them to pay gas
June 2025
Jeremy
Family with young children
8.0
Location ambience decor staff & breakfast amazing
AC did not work efficiently in our rooms
August 2025
Menashe B.
Family with young children
9.0
Hotel is beautifull rooms are spacious and clean and Staff is amazing.
The air conditioning in the room did not work well. I was on the 17th floor. I do not know how it is on other floors. In the lobby, it was working well
August 2025
Avital
Family with young children
7.0
Nice staff, clean rooms. Lovely rooftop bar.
Aircon didnt work. Technician was unable to fix it. Room stiflingly hot. Pillows were terrible and really let the hotel down.
August 2025
KatherineFreitas
Solo Traveler
6.0
The room itself was clean and offered a pleasant view.
The rest of the hotel was very nice. I particularly enjoyed a complimentary drink at the rooftop bar, which was delicious and offered excellent views.
However, the mattress was extremely hard and made for an uncomfortable night's sleep.
A significant drawback was the pool facility. I was disappointed to find it was shared with a local gym (Solinca) and was not exclusive to hotel guests. The atmosphere was stifling, the décor was lacking, and the overall environment was neither attractive nor inviting. For a hotel of this standard, a private, well-designed pool area for guests would be a major improvement.
August 2025
Joseph
Couple
10.0
We were upgraded at check in to a very large room. The view was beautiful and the room was luxurious.
September 2025
Jens
Couple
10.0
The room size was excellent and VERY CLEAN!
October 2025
Zoan
Couple
7.0
Room was lovely, location was good for bus routes and not too far from the metro
Pool was quite run down, staff in the hotel were great but the staff in the pool area were not very welcoming
November 2025
Akhtar
Group Traveler
9.0
Cleanness and breakfast
The genitors did not update the stuff in the bathroom on daily basis
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