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Hotel Chicago Downtown Autograph Collection

333 North Dearborn Street | Chicago, ILLINOIS 60610, US
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Hotel Chicago Downtown Autograph Collection - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Chicago
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
24-Hour Front Desk
Air conditioning in public area
TV & Movies/Shows
Room Service
Air Conditioning

Hotel Chicago Downtown Autograph Collection - Chicago

Located next to the House of Blues, this River North hotel is adjacent to the Chicago River and within walking distance of Millennium Park. The hotel features an entire floor devote to business and event facilities, along with a 24-hour fitness center and spa services. Featuring floor-length windows, each room at Hotel Chicago Downtown, Autograph Collection includes a 42-inch flat-screen TV, iPod docking station and large work desk.

High-quality Egyptian linens and bathrobes are also provided in each room. The on-site bar, Chicagoan, offers an array of crafted drinks each night. Guests can continue to enjoy cocktails and cuisine at Bin 36, conveniently connected to the hotel lobby.

24-hour concierge services and valet laundry services are also provided. Navy Pier and Willis (Sears) Tower are both 1 mile away from Autograph Collection Downtown Chicago Hotel. The Merchandise Mart public transit station and Magnificent Mile shopping area are both within walking distance.

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Rooms Types
Guest room, 1 King Bed room in Hotel Chicago Downtown Autograph Collection
Room Details
Guest room, 1 King Bed
1 extra-large double bed 23.23mยฒ Type: Double
Telephone Fax Hairdryer Wake-up service/Alarm clock Kitchenette Spa tub Refrigerator Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Towels/Sheets (extra fee) Sauna Private pool Toaster Game console - PS3 Game console - Nintendo Wii Books, DVDs or music for children Baby safety gates Adapted bath Roll-in shower Bottle of water Fire extinguisher

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Standard Deluxe King or Queen Room room in Hotel Chicago Downtown Autograph Collection
Room Details
Standard Deluxe King or Queen Room
1 extra-large double bed / 1 large double bed 25.55mยฒ Type: Double
Fax Hairdryer Wake-up service/Alarm clock Kitchenette Spa tub Refrigerator Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Towels/Sheets (extra fee) Sauna Private pool Toaster Game console - PS3 Game console - Nintendo Wii Books, DVDs or music for children Baby safety gates Adapted bath Roll-in shower Bottle of water Fire extinguisher

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Standard King or Queen Room - Concierge Level room in Hotel Chicago Downtown Autograph Collection
Room Details
Standard King or Queen Room - Concierge Level
1 extra-large double bed / 1 large double bed 25.55mยฒ Type: Double
Fax Hairdryer Wake-up service/Alarm clock Kitchenette Spa tub Refrigerator Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Towels/Sheets (extra fee) Sauna Private pool Toaster Game console - PS3 Game console - Nintendo Wii Garden view Books, DVDs or music for children Sofa bed Adapted bath Roll-in shower Bottle of water Fire extinguisher

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Guest room, 2 Double Beds room in Hotel Chicago Downtown Autograph Collection
Room Details
Guest room, 2 Double Beds
2 double beds 23.23mยฒ Type: Twin/Double
Fax Hairdryer Wake-up service/Alarm clock Kitchenette Spa tub Refrigerator Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Towels/Sheets (extra fee) Sauna Private pool Toaster Game console - PS3 Game console - Nintendo Wii Books, DVDs or music for children Adapted bath Roll-in shower Bottle of water Fire extinguisher

Select dates to see prices

Guest Score and Reviews
8.7 /10

V. good

734 Reviews

Cleanliness
9.1
Facilities
8.1
Location
8.1
Service
8.8

Marianne

Family with Young Children

7.0

Perfect location. The staff working at the bar.

Very expensive when considering the standard. My sheet was dirty at arrival - and no apology for that whatsoever.

October 2023

Mark

review category business travellers

10.0

Great hotel and location

Business facilities could be improved but they are communicated in advance

November 2023

Services & Facilities

Most popular facilities
Wheelchair accessible
24-Hour Front Desk
Air conditioning in public area
TV & Movies/Shows
Room Service
Air Conditioning
Hair dryer
Shower
On-site parking
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Food Delivery
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Languages spoken
English
Spanish
Media & Technology
TV & Movies/Shows
Internet Access (charges May Apply)
Mobile App For Room Service
Wi-Fi Available In Public Areas (charges May Apply)
Room Amenities
Cleaning Products Available
Room Service
Safety Deposit Box
Closet
Air Conditioning
Hair Dryer
Shower
Coffee/tea Maker
Bathrobes
Smoke Alarms
Kitchenware
Security
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Currency Exchange Service
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
ATM Or Cash Withdraw On Site
Laundry Services
Convenience Store
Transportation
Valet Parking (charges May Apply)
On-site Parking
Car Rental Available
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: before 12:00

Front Desk Hours: 24/7

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and costs USD 18 per 24 hours.

Parking

Private parking is possible on site (reservation is not needed) and costs USD 84 per day.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 11 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Property Surroundings

333 North Dearborn Street | Chicago, ILLINOIS 60610, US

Hotel Chicago Downtown Autograph Collection FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Food Delivery
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Languages spoken
English
Spanish
Media & Technology
TV & Movies/Shows
Internet Access (charges May Apply)
Mobile App For Room Service
Wi-Fi Available In Public Areas (charges May Apply)
Room Amenities
Cleaning Products Available
Room Service
Safety Deposit Box
Closet
Air Conditioning
Hair Dryer
Shower
Coffee/tea Maker
Bathrobes
Smoke Alarms
Kitchenware
Security
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Currency Exchange Service
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
ATM Or Cash Withdraw On Site
Laundry Services
Convenience Store
Transportation
Valet Parking (charges May Apply)
On-site Parking
Car Rental Available
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.7 /10

V. good

734 Reviews

Cleanliness
9.1
Facilities
8.1
Location
8.1
Service
8.8

Marianne

Family with Young Children

7.0

Perfect location. The staff working at the bar.

Very expensive when considering the standard. My sheet was dirty at arrival - and no apology for that whatsoever.

October 2023

Mark

review category business travellers

10.0

Great hotel and location

Business facilities could be improved but they are communicated in advance

November 2023

Linda

family with young children

10.0

Perfect location to theaters and restaurants-clean facility, pleasant, helpful staff

No free breakfast

November 2023

Raewyn

young couple

10.0

We loved the location โ€ฆ it was close to the river where we would walk most days. The staff were very helpful and friendly as was the bar staff.

November 2023

Christine

young couple

10.0

Great location, just steps away from the House of Blues. Easy walk to the train. Had some appetizers in the bar and they were excellent. Great bartender, too.

December 2023

Isabel

family with young children

10.0

Perfect location, beautiful hotel and room

Charges a โ€œdestination feeโ€ - it makes no sense.

December 2023

Carlos

solo traveller

7.0

Location and size of the room

Room and bathroom need updating

December 2023

Ana

review category business travellers

9.0

Amazing location, walking distance to downtown shopping, Millenium Park and Michigan avenue. Friendly staff.

To pay for the US15 day mandatory fee- the perks are really not valuable for work travelling. In addition, it was not credit to my account when I used it for room service.

December 2023

Krystal

family with young children

10.0

Very nice staff

Curtains were a little stained

January 2024

Awais

family with young children

6.0

Breakfast was expensive, Parking was very expensive and was not available

PARKING WAS NOT OFFERED

January 2024

Leslie

family with young children

9.0

The location was very convenient. The room, particularly the bed, was very comfortable. Everything was as expected.

January 2024

Renee

young couple

10.0

Within steps of House of Blues

January 2024

Rose

young couple

10.0

the location

January 2024

Mada

family with young children

8.0

location, overall feel of the hotel, friendly and helpful staff

no answer from room service when I tried to call, and when I asked for an extra bed I had to call for follow-up before I was told that the room could not accommodate and extra bed instead of the staff calling to inform me, and I had asked to send someone to clear the trash but nobody showed up, and I was told I was not going to be charged for internet but I was

February 2024

Alberro

family with young children

9.0

Mostly the location and the quality of the service. I'm a Marriott fan

Parking. Takes too much time to get your car

February 2024

Tom

young couple

10.0

The location to the House of Blues and the River

Issues with the room access card

March 2024

Katherine

young couple

10.0

We were there for two concerts at House of Blues - the location was literally Right there!! We spent time in the lobby bar and had great service. Especially the young lady working at noon on Saturday March 16 - she was GREAT

March 2024

Magda

family with young children

8.0

Location was great

Hallways and rooms very dark. Not enough lighting

March 2024

Suzanne

with friends

7.0

Central location .

$79 to park car Walls paper thin.. noisy neighbours

March 2024

Jani

solo traveller

9.0

The location of the hotel is the true star here. It is connected to several restaurant's such as Yolk, and sit right next to the house of Blues. It's a super short walk to Michigan Avenue and the Magnificent Mile. Very much in the heart of Downtown. I know its kitschy, but I could also see that iconic Chicago sign from my hotel window which was cute. I didn't interact with staff much beyond checking in and out, but each time they were super nice and receptive to feedback. They provide water in the rooms which I thought was a nice touch for a US hotel.

The hotel is right behind some very dystopian looking high rise apartments and parking garages. Depending on the side of the hotel you're on, you will wake up feeling like you're in the capital and about to enter the Hunger Games. The rooms (while mostly clean) could use some updates. My toilet seat looked like it had been through war, and was all chipped out which means it's likely impossible to truly clean those things. I don't want to think about what was left behind in all of that paint. They try with the rooms, but small things make them look and feel a bit dated. My bed was also completely off balance, due to a broken frame. My friends and I almost fell a couple of time when we were getting on and off the bed. Finally, I really wish the room had a microwave. I didn't voice any of this until check-out since I was only there for the weekend, but they did say they would have someone take a look.

March 2024

Moto

young couple

8.0

location. room was clean and not too small. bed was very comfy.

noise from next room in the middle of night...

April 2024

Xiaotong

group

9.0

Great location

April 2024

Pierre

family with young children

9.0

We had booked with Booking,com for 2 double beds, but got one king size bed instead. Our charming host (who's name escapes me) was very apologetic and dead set on making things right. He called us the very next day to arrange a transfer to a newly available room with 2 beds, and offered us complimentary drinks at your bar. We were settled and quite comfortable on the one big bed (I was travelling with my 21 yr. old son) so we actually chose to stay put. Your staff aims to please, and they do it well. They can take pride in their work...

Having specified "2 beds" when booking with Booking.com, your establishment apparently received our reservation from them for a room with only 1 bed...(?) Perhaps realigning communication with them would help avoid future misunderstandings. Besides that, there's nothing we didn't like. Given the time, we would've gladly stayed longer :)

April 2024

Fahman

family with young children

4.0

Cleanliness and location

Very rude and helpless front lobby staff (guy)

April 2024

Robert

family with young children

8.0

Clean, comfortable, great location. I mean that's why I'm there yeah? As far as Riverwalk area goes it was the cheapest in its class, so that's cool.

They charge you that ridiculous destination fee as if I give a f**k about complimentary yoga class? The fancy hotel bar has the all the soul of a forced social after the business convention. But I mean, you don't have to hang out in it. I didn't. There's plenty else to see and do. Amusingly, the rotating door broke down like 10 times a day, every day, what's up with that? Yall ought to sort that out, not a good look LOL

April 2024

Scott

solo traveller

10.0

Itโ€™s near the music venue I was in town for.

Nothing

April 2024

Michelle

group

10.0

The staff were friendly and helpful. We had a lot of bags and the attendant was right there with a cart to assist. They also informed us of events nearby.

N/A

April 2024

Sod

family with young children

8.0

Great location, close to metro station, riverwalk. Very comfortable bed, good room and bathroom measurements.

A little run down, bathroom towels were worn down and not the quality you'd expect from a Marriott hotel. The image on the TV wasn't good and couldn't find the adjustments settings. No HBO, really?

April 2024

Basel

with friends

8.0

Location is excellent

No views, and a bit old and dated.

April 2024

Stephanie

young couple

9.0

great location, quiet room as I requested, nice staff

May 2024

Nkem

young couple

10.0

The hotel is located downtown, the location is fantastic, we were able to walk to all the tourist spots. The reception staff were very pleasant, nice and accommodating. The bar staff were also very friendly, we ordered food from the bar on one night, and the food was tasty. Housekeeping was also very efficient

The size of our room was quite small

May 2024

Ankit

review category business travellers

3.0

The location

The staff was rude and slow. Poor hospitality

May 2024

Laine

with friends

7.0

Great location in the heart of downtown. Close to the river, trains, buses etc. Room and bathroom were a decent size for two friends sharing a room. The bed was super comfy and the room had a georgious view of the river

The property has seen better days. While our room was comfortable it did need to be updated with wallpaper bubbling and the vent in the bathroom rusted out

May 2024

Melissa

young couple

9.0

Good hotel in a convenient location for walking to most of the sites or taking public transport. The staff was very friendly, especially Richard at the bar. The room was spacious and well-lit, and had a safe and enough hangers for two people.

The row of outlets on my side of didn't work.

June 2024

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